Next Level is the best! Steve and his team were amazing to work with on my project. Look no further!
Detailed review:
Scope of work:
Garage: EV Charger outlet(240v, 50a), 3 new outlets on separate lines(120v, 15-30a), 1 new outlet wire off existing outlet(120v, 15a).
Living room: new outlet(120v 15a) & HDMI outlet, both placed above fireplace mantel.
Drywall patch for areas opened to wire new cables.
I just purchased a condo and needed additional outlets to plug in my two hybrid plug-in cars, a beer fridge in the garage, and a clean way to power/feed my tv to go over the fireplace. This required a fair amount of drywall cutting to run new cables as well.
I was referred to Next Level by a friend who had some work done by them last year, glad i did! Steve came out and gave me the estimate on a weekend. He was the third electrical contractor that i received quotes from, and by far he seemed the most knowledgeable & experienced. Based on the interaction, he seemed to be the best choice(before i had a dollar figure quote). Later that day he got a his detailed quote and his pricing was better than the other quotes i had gotten. I got lucky that who I thought would be most capable ended up being the most affordable too!
Steve was great at communicating. Always responded to my calls & texts quickly. Always professional and courteous. Regular reminder texts to confirm scheduling.
The day of, he sent over a team of 4+1 guys that showed up on time. Led by Eder, apparently the team lead, Javier, Virgil & Roberto immediately jumped on it. They confirmed with me what i needed and my desired placement of outlets, and made sure the whole team knew exactly what i wanted. As my breaker box is inside the home and because the work generally required dedicated lines, they had to run new cables from new breakers from the interior out to the garage, requiring some drywall cuts.
Project took all day, but the whole team worked hard throughout and were good at what they did. The team lead Eder was also good about looking over the work to make sure everything was finished correctly & nicely. They continued to consult with me to make sure exactly how I wanted everything. Eder's English was a limited, but never a problem as his other guys were always involved to translate when needed.
In my living room, I intend to mount a large tv over the mantel, and did not want ANY visible wires. There was an existing outlet on the wall to the side of the fireplace. So i had them run power from that outlet to create a new outlet above the fireplace and at the same time had them run some HDMI cables along with it. I had them terminate the hdmi cables with some female hdmi port wall plates that i purchased online. It went a little faster for them because i was also remodeling the wall surrounding the fireplace and had that contractor leave the wall open after demo so that Next Level would have easier access. Came out great, and would recommend this type of solution to anyone looking to hide a/v cabling setups.
Towards the end, Lupe, the drywall specialist, came and patched up all the larger holes. The main crew patched the smaller holes. When they were done, outside of paint(which they don't do), you could not tell it was ever cut! Literally seamless patch job, and perfect texture matching to existing surroundings. Showed my painter who came afterwards and he too said they did a good job. Since a majority of the work was in the garage, where i don't mind some visible electrical conduit, i told them to just run conduit outside of the wall for lateral runs, and they fished wires down vertically to the outlet positions. They could have run most of it through the walls, but I personally opted for this as i figured it would go faster and because i did not know beforehand how good they are at drywall patching!
Tested everything including the HDMI cables/ports and everything works great!
I said it above, but will say again... the entire team was hardworking, good at their job and just nice guys. I will definitely call on them again for any future projects and would openly recommend them to my own family.