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MVP Rooter

MVP Rooter

Plumbing Service
National City, CA 91950

Description


Plumbing emergencies can happen at any hour of the day. We take your emergency seriously and can be at your home or business 24 hours, 7 days a week, often in less than an hour's time.

Reviews


Ed S.
Ed S.
04/05/2021 12:00:00 SA
Contacted MVP for a leaking/dripping shower valve.  They made an appointment to arrive between 1 and 3 pm. They showed up at 3:10 and said their supply house closed at 3:00. He said $425 to come back tomorrow and replace the cartridge.

I called a friend who is a plumber in another county, and he said that price was absolutely outrageous! He walked me through the process over the phone. It took less than five minutes, and the part was $19 at Home Depot.  The only tool required was a Phillips screwdriver.

I don't know anything about their plumbing skill, but if you're going to consider using MVP, make sure you get other estimates so you don't get ripped off!

Neil A.
Neil A.
06/11/2019 12:00:00 SA
Had a tollet back up, which another company replaced. They did a camera inspection of our line to the street ( showed it to me as they did it, but not very clear, and quoted what seemed a high number to fix the problems. Called Mike and Alex , who arrived same day, did a very clear diagnosis of the problem, and showed us some things the first company missed. They fixed the problems with two days of work, taking great care to minimize damage to planting and to not disrupt our concrete driveway. They fixed several other minor things they noted with no additional charge,and cleaned up immaculately each day. All their staff were personable and friendly. Oh, and they were 20% under the cost the first company quoted. Could not be happier. Highly recommended.

Christine A.
Christine A.
7/17/2023
I had a whole house back up and thought I just needed to have things cleaned out. Turns out it was a whole house re-piping. Mike was amazing. He and his team showed up on a holiday to get started since he felt it was such an emergency. They were quick and professional.

Jim S.
Jim S.
12/07/2015 12:00:00 SA
We always like to try new plumbers and we saw Mike's van and thought to give them a try. Our property manager had a toilet overflow at 5 o'clock Thanksgiving day. Mike's guy was out there in 30 minutes we couldn't believe it nobody else would answer their phone.

Five stars for you Mike and you didn't even charge us for holiday pay it was still only $89 I'm going to use you over and over again.

Elizabeth V.
Elizabeth V.
12/07/2015 12:00:00 SA
Have plumbing needs? You MUST call MVP Rooter! Me. Reyes (Mike) has been our guardian angel savior on a few occasions now! Whether it's late night, early morning, or you need to be saved on a holiday...call MVP Rooters. Mr. Reyes is very professional and humble man. He's an honest man who keeps it 100!!!! Ms. Laura who runs the office is just as amazing as everyone else we have came in contact with, with this company!!!! We will always call Mr. Reyes for any of our plumbing needs and highly recommend his services to our family and friends!

G m.
G m.
5/19/2014
They showed up within an hour of me calling, got the job done quickly and charged a fair price. You can't ask for much more than that.

Robert E.
Robert E.
09/07/2017 12:00:00 SA
Chris came out, snaked the tub, fixed my sink all in under an hour and for $100. Quality work, fast service, and very professional. I've used MVP Rooter at least 4 times and will continue to call them. They always get it done and have never let me down.

Tracey W.
Tracey W.
01/09/2018 12:00:00 SA
The rains have come and our landscape drains were clogged!  Our yard and garage are flooded with the rain still pouring down and the sump pump was not keeping up. Aaron arrived within the hour and got the drains cleared and the moat around my house on its way out!  Thank you for your quick and courteous service.

Nikolas M.
Nikolas M.
1/26/2019
Excellent customer service. Quick response time. Very friendly and easy to work with. Had water heater replaced by them. My wife says if we ever have a plumbing need in the future, we will be calling them again.

Ericka N.
Ericka N.
08/07/2017 12:00:00 SA
Im a realtor & was in need of a reliable plumber!  The first 2 recommendations that I received were  for MVP. I called on a Friday afternoon, Laura was very courteous and had great customer service skills. I explained the issue to her and Mike came out the very day! ON A SATURDAY! He was on time, professional, courteous, and very knowledgable. And AFFORDABLE. He's now been out to several of the properties that we manage and fixed all our plumbing issues. No problems, no complaints. I cannot say enough good things. You never want to have plumbing issues, but when you do, definitely call MVP

Richard M.
Richard M.
9/13/2019
I had MVP rooter come out twice and they were about 3 hours working hard. They install snakes and the camera to see if they could find the problem. They located a blockage where we had a renovation done but you know what? They explained everything and the first guy gave me an estimate and couldn't clear the problem. The next day Mike came out and tried again and I have to say he's one nice guy. They weren't pushy and didn't try to over sell anything which was refreshing and the best part he didn't charge me a dime. Mike did give me an estimate if we decide to use him for the final job I know there are companies that are outrageous with there pricing because I've had them out. But Mike was a professional and if we need MVP I will definitely give them a call.

Monica R.
Monica R.
10/24/2017
OK I had two toilets and two showers clogged up I called MVP because I was looking at their ratings excellent I had CHRIS come out and he went through the main drain took care of everything very professional very courteous and very knowledgeable I would recommend MVP anytime and I plan on calling them back again well my daughter and my son-in-law just moved into a house and her drains were clogged up so we needed the mainline cleaned Josh came out this time and was very professional just as Chris was he ran the snake down hit something put the camera down and I guess there's roots down there so we had to call out Mike to come help him and he was very professional to I spoke to Belinda on the phone to schedule the appointment and she was very professional great Company to deal with

Kathy C.
Kathy C.
3/20/2018
Had another leak and called MVP again.  Within an hour the plumber was here and fixed my leak again !  I can't say enough about this company!  Best service and work I have ever encountered ! Honest people!

Enrique M.
Enrique M.
10/21/2017
I requested multiple quotes and MBP was the fastest to respond and had someone in my house within 1 hour for free quote.
Quote was little higher but competitive so I gave them a chance. Work was done fast and efficient and great customer service.
Definitely will use them again.

Pete L.
Pete L.
4/29/2019
Mikey was first to my site came and told me the options and pricing what to look for and inspect. He also had some of his otjer co workers come sto the site to help along with my situation. They handle it fast and effectively. Thanks MVP Rooter!

Matthew D.
Matthew D.
09/10/2017 12:00:00 SA
Had a water line bust under my house and called these guys based on Yelp reviews.  Chris showed up an hour later and replaced the section of piping in less than an hour.  He had to crawl about 70 feet in a very narrow crawl space.  He was very professional and the price was very reasonable.  I'll be calling MVP Rooter for all future plumbing needs.

VickyRae S.
VickyRae S.
01/05/2018 12:00:00 SA
This place was fantastic! Another company left me hanging all day just to show up with an insanely expensive quote.
MVP Rooter responded to my request within minutes and had someone here within 2 hours. Their price was very competitive and the tech even provided a quote for additional service that we might need since we keep having plumbing issues.

I highly recommend this place!

Dominque R.
Dominque R.
4/24/2018
MVP Rooter was fair and honest with repairing a water leak in my home. I was at work so I went on yelp and sent out a text and received a reply very fast from MVP Rooter. I was able to schedule same day service and he arrived when I got home from work. MVP was at my house less than an hour and the repairs was done before my wife and kids arrived home from work and school. MVP Rooter fixed my repair and the service was reasonably price. MVP Rooter provides great service and if needed I would definitely use their services in the future.

N S.
N S.
12/12/2018 12:00:00 SA
Unfortunate experience with one of their plumbers.  He drove up late in a U-Haul, telling me had overslept.  His clothes were dirty and disheveled.  If I had been alone, I wouldn't have felt comfortable having him in my house.  He had a lot of trouble starting the job and blamed everything for his difficulties.  He made a lot of rude and outlandish comments and could not complete the job.  I had to get another company.

Leahandra L.
Leahandra L.
12/05/2017 12:00:00 SA
Blown away with the service !! Today I had my sisters come to my house to pick up furniture I didn't need anymore ... We (my sister) rented Uhaul trailer and we tried and tried to park it ourselves but after a few minutes of trying ..... we were unsuccessful but no worries we had MVP ROOTER to the rescue AARON WAS WORKING AT OUR COMPLEX TODAY AND WITHOUT HESITATION GOT INTO THE CAR AND BACK IT RIGHT UP TO THE DOOR ! I work in hospitality and I give credit when credit is due ! AARONS CUSTOMER SERVICE WAS AMAZING !! Good job Aaron and happy holidays !

Mary N.
Mary N.
02/02/2016 12:00:00 SA
We called MVP Rooter during the holidays when we had a concrete slab leak in the garage. We were impressed by Mike's, the owner, great customer service.  Unlike other businesses we called, Mike, returned our phone call within minutes (less than 5 min).  He was honest from the get-go and prices are affordable.  We called his team to replace old pipes in our house.  He let us know when he would be able to fix it and was finished when promised.  Every day that he and his crew were at our house, they would inform us on what they were doing in the process.  Before their work day ended, they would let us know when they would be here the next day, and they were punctual.  We recommend MVP Rooter for all your plumbing needs.  You don't need to call anyone else!

L S.
L S.
4/14/2019
Our old house is a plumbing nightmare and with all the cold and rain this year our tub gradually stopped draining. MVP's Alex came out as one of 3 plumbing companies. First one tried snake and didn't work and told us our pipe was broken.

Called a 2nd company to get a more reputable estimate on pipe replacement. He also tried to snake but it didn't work and gave us $$$$$ estimate which involved massive tear up of our only bathroom. To #2's credit, he didn't charge us for the snake since it didn't work.

Then called MVP for additional estimate with expectation that we will have to do a major renovation. Alex and his assistant showed up on a Sunday afternoon after working all night at another project and snaked the drain before giving us estimate on drain pipe replacement. ALEX FIXED IT!!!  Hero! Our tub drains now!

He acknowledged that we should do the renovation at sometime in the future but now we can take our time to do it. Plus his plan and estimate was about half what the other guy quoted and much less invasive/destructive. Great guy too.

So when we do our project, guess who will be our first choice?

Katherine M.
Katherine M.
9/26/2020
Mike reached out to me after reading my review and fixed the issues right away! It's good to know that they care about customer satisfaction. They will be my first choice when it comes to plumbing needs! Thanks Mike!

Lisa C.
Lisa C.
9/22/2017
Chris came out on a Friday afternoon so we wouldn't have a clogged sink all weekend! He was fast and professionalWe'll be calling MVP Rooter again if we need a plumber!

Georgina O.
Georgina O.
08/12/2017 12:00:00 SA
I contacted MVP Rooter  after I had used up all my options to de-clog a very difficult draining issue in my kitchen. Mike came to my house on the same day and at a convenient time for me. He was very friendly and professional.  Mike demonstrated a great dedication; he provided a great customer service and the pricing was reasonable. So, I would recommend MVP Rooter to anyone who is looking for professional and reliable plumbing services.

Janet M.
Janet M.
06/02/2017 12:00:00 SA
MVP Rooter was very responsive and came to the house within 2 hours of when I called.  The problem was quickly identified via a camera that went through the pipes.  Because the pipe was over 60 years old, I decided to have MVP replace the pipes under the house and put a liner in the pipe from the house to the city sewer.  The work was finished per estimated cost and time to finish, we received a senior citizen discount, and the guys cleaned up everything.  You would have never know they were there except now our plumbing works perfectly.  Thank you to everyone that worked on this big project.  I would call them again for any plumbing problem.

David R.
David R.
06/06/2016 12:00:00 SA
There are few times when I can honestly say that I'm satisfied with someones customer service.

MVP rooter exceed my expectations in timeliness, professionalism and the accuracy of the price they quoted me.

I was told they would be here between 1-3pm Mike was here at 1:10pm.

I was quoted $125-$175 the price I paid was $125.

I will gladly recommend these guys.

Jessica B.
Jessica B.
11/21/2016
Awesome professional customer service, quality work, honest workers and reasonable prices. More than you can expect in the world today. Thanks for being great!

Josue V.
Josue V.
10/22/2013
They did a great job ! They were on time, they knew what they were doing, and gave me a much better quote than the other companies I engaged with.

Mary M.
Mary M.
7/30/2016
Our home was built in 1962 and we have completely remodeled it in and out and we have always had some kind of plumbing problems and had it redone but we never had any problems outside till this last year and we had plummers  come out and the solution would only last a couple of weeks and the problem would come back and every time we would call the plummer they would never tell us what's wrong till finally 3 plummers couldn't unclog the main outside our house. We had a mess we couldn't even use the restroom or shower.  For 2 weeks we were like that till finally I call MVP plumming and they were so professional and told us exactly what we needed to do. We were at a lost since we had others that couldn't fix the solution and trusting other plummers was hard but dealing with the entire crew was a pleasure. My husband is so picky with his front yard and when they told us they had to dig in the front in the grass area my husband almost fainted. The work done was so neat for being plumbing and our front grass looks like nothing ever happened.  I would definitely recommend this company and use them again.

Southern C.
Southern C.
12/10/2020 12:00:00 SA
Mike, Alex and Ali are experts in the plumbing field.  I've had numerous estimates for different types of plumbing work across multiple properties over the years. I know for a fact these are experts because they were able to walk on to my lot with no directions and immediately identify the cleanout in the yard and the places it ties into the city line. They educated me and provided excellent service of draining my pipe all the way to the main line. I was able to learn things about my pipes because the plumbers were not only knowledgeable about plumbing, Alex knows about construction and the history of how homes were built. My home is an extremely old house built in the late 50's, and Alex gave me a very interesting summary of how the plumbing was done and material used, etc. It was an interesting history I'd have otherwise never known. He also looked at my entire line on this incredible camera after snaking it out. They did it in record timing. This company's rates are the best.  I can say that because I got estimates before having them come out and on to of that, Mike actually saved me from getting a frivolous service that really wasn't the answer. I took his advice. The man is so talented and skilled he could really just tell me on the phone by my description, what I needed. He nailed it too. It's a legit company. Alex and Ali are two of the most respectful service providers that have come to the home ever. They even have this nice, professional, big elaborate truck and everything, and trust me, they have state-of-the-art equipment in it. I also got a great estimate on another service for my pipes indoors, and I'm definitely hiring them to fix that too. Shout out to the kind and very polite lady that answered the phone. I don't remember your name, but you locked me in as a customer. I was just searching the internet. You made it happen same day. This company gave me a peace of mind and improved the quality of life for the household. Thank you so much MVP Rooter. Carlene

Bertita A.
Bertita A.
3/30/2018
Customer Service A+, Honest, Trustworthy!!
You can't find honest, good people anymore. Well, MVP ROOTER is the place to call and trust. JOSH came to the rescue and with a quick response too (Thanks Laura) Highly recommend this company. When in doubt call MVP ROOTER

Randy B.
Randy B.
1/16/2015
MVP Rooter cleared my drains quickly and efficiently. Their pricing is reasonable and they are thorough. They made sure everything worked and cleaned up before they left. I highly recommend this company.

Healthy T.
Healthy T.
10/10/2017 12:00:00 SA
I have used MVP Rooter for years now, they are so professional and efficient. Recently we were having issues with our toilet, due to the handle being broke, we were unable to flush. We called MVP Rooter that morning and Chris showed up the same day. Once he arrived, he assessed the situation and realized that he didn't have the handle needed to fix the toilet. Having such great customer service, Chris went to the nearest hardware store and purchased the tool needed to complete the task. I would highly recommend this company for any plumbing work you may need. They always do a fantastic job!

Renee A.
Renee A.
5/30/2016
MVP Rooter was on spot today. I live in Oceanside and called at 11:30, Mike arrived within an hour. They came in, diagnosed problem and had my drain fixed within an hour. Very polite and courteous. Seeing how it was Memorial Day was not sure anyone would respond so quickly. MVP Rooter  has never disappoint. He also re-piped our home. Work is very exceptional would call anyone else.
Very clean and professional.
Highly recommend Mike and his crew for large or small jobs.

Gilly H.
Gilly H.
03/01/2017 12:00:00 SA
The receptionist lady was very rude!! I tried to explain the problem I have with my sink and she was extremely rude!! I'm very disappointed with this company

Frank L.
Frank L.
07/03/2017 12:00:00 SA
Excellent experience.  The owner Laura responded quickly after I submitted my request through Yelp. She understood what my plumbing problem was and gave me a fair cost estimate and a 2-hour time frame that her crew could come the next day. Mike and his assistant Eddie showed up on time, went right to work, and completed their job in a professional and thorough manner. The cost was exactly what Laura had quoted. I've had a variety of experiences with plumbers over 50 years, and can say this has been the best.

Brad L.
Brad L.
7/16/2019
I've used MVP rooter for multiple jobs. They always fix things in a timely manner. The people are also very professional and friendly.

Dan M.
Dan M.
4/17/2020
Super fast professional service -our water heater was leaking everywhere and MVP rooter was there immediately to fix the problem- highly recommend

Leslie A.
Leslie A.
09/02/2016 12:00:00 SA
Team MVP Rooter were professional, prompt and the cost was fair for the work performed.  I would highly recommend MVP Rooter.

Kat K.
Kat K.
05/07/2019 12:00:00 SA
The house's main water pipe (middle pipe shown in the pictures) burst. MVP Rooter was one of the plumber companies who not only responded to Yelp's Request a Quote service, but also was able to come to the site location and assessed the issue on the same day (May 1st). Eddie B. was the technician assigned to the case. He replaced the old steel water pipe with a copper one for $475 (on May 1st), and he was also hired to replace the kitchen faucet for $285 (done on May 2nd). I really appreciated Eddie's hard work and honesty. He was honest with me about his experience. He mentioned he has 3 years of experience as a plumber and is continuing to always grow in his profession.
Eddie kindly notified me that I needed a pressure regulator to be replaced because the high pressure of the water system combined with old age of the pipe was what caused my main water pipe to burst in the first place. However, I couldn't afford MVP Rooter's $425 fee for the pressure regulator replacement after already spending a total of $760 for the first two cases (pipe replacement and kitchen faucet replacement). I searched for another second party to not only consult about pressure regulator replacement but also to find a more affordable option. It wasn't until today, May 7th, this second party came over and noticed/inspected Eddie's work. I didn't know what a check valve is until the second party saw that there was no check valve on the new pipe installed. I still kept the old pipe parts, and the second party was the one who showed me what a check valve is as shown in the attached pictures. I was told that it was against city code to not have a check valve, which prevents backward flow of the water entering back into the city's water line. This is where I am grateful for MVP Rooter's warranty service. Eddie returned and he apologized, which I appreciated. 
           Unfortunately, due to misunderstandings I was not aware of between Eddie and the second party (who was still on site), I felt very confused and stressed. I had to step in and try to de-escalate the situation between the two men. Eddie asked me to sign an avoidance agreement, but then changed his mind by leaving the site and leaving the check valve replacement with a pipe that's still disconnected. It was disconnected because the new pipe had to be cut/sawed in order to put the new check valve in. It wasn't until after Eddie left, that the second party brought to my attention that Eddie was going to crimp the pipe, but the second party wished that Eddie would weld the pipe because not only would it be a more long-term solution, but it would be exactly as close as possible to the original setting/conditions of the pipes. Second party explained to me that crimping the pipe would, yes, be faster-and cheaper but it is not the long-term solution; welding would be the preferred alternative. Because Eddie left, I had to resort to another plumber to help finish the connection by welding, and perform a pressure regulator replacement.
Throughout this experience, I learned that the standard pressure range for the whole house's water system is supposed to be between 60-75 psi. Eddie was the one who showed me on May 1st/2nd that the pressure was at 90-95 psi by using his pressure gauge meter on the front yard hose faucet, and this was how he came to suggesting a new pressure regulator. It wasn't until a new plumber came and saw that the front yard hose faucet is actually connected to the city's line and comes BEFORE the pressure regulator as shown in the picture below. I was told by the new plumber that this means that Eddie was actually reading the city's water pressure, not the house's water pressure. So new plumber used his meter pressure gauge on the backyard's hose faucet, ensured that it was at 60 psi. And new plumber said, I wish I had noticed that before I placed that new pressure regulator because maybe you didn't need a new pressure regulator in the first place. But the labor was done, and I had a new pressure regulator.   
I'm sad to say that the disagreement between the two men escalated enough for Eddie to leave the site and not finish the work, but I'm grateful that it didn't escalate any further. I had to witness heated words be exchanged among the two parties, and it made me really uncomfortable and worried for everyone's safety. I only hope going forward, this business will continue to grow when it comes to professionalism and communications skills. Eddie, if you're reading this, I'm sorry that today's job ended on a bad note. I can understand what it means to have to always learn on the job, and that not all cases/assignments will be the same. I hope reading this will help you grow professionally and personally. I can't say that I had a bad experience throughout this whole ordeal, but I didn't have a good one either. Hence, the reason why I put 3 stars out of 5.

Lisa M.
Lisa M.
2/19/2018
Aaron came out and was super friendly, professional, and genuine. He told me exactly what the problem was, and gave me a few options to get my water heater issue fixed. It's hard to find people these days that care about customers and not just making money. My husband and I will definitely work with them for all our future plumbing needs!

Jessica C.
Jessica C.
4/22/2016
I have been having issues with my water heater and contacted a few plumbers about the problem. Mike called me within 10 minutes and advised me on the best option and although I needed a new heater he saved me from paying for an additional services when I would most likely need a new heater soon anyways. Mike, Ricardo, and Ricardo JR were at my home within 40 minutes and replaced the heater quickly. They were very professional and were careful to not damage anything in my home. I will use this company again if I needed to.

jon w.
jon w.
6/14/2019
Just worked with MVP rooter due to an emergency plumbing issue.  The original company I contacted missed their appointment and refered MVP rooter last minute.  Within an hour they were at my house and had identified the problem.  Our 97 year old house's clay sewage pipe had multiple point where roots were almost fully blocking the pipe.  Next day they had a truck out and fully cleaned and relined 50' of pipe after putting in roughly 12 hours from start to finish.  They came in under what I was expecting with the quote and delivered exactly what they promised.  Couldn't be happier with the service and the finished result.

Matt D.
Matt D.
1/19/2023
Mike and the whole crew at MVP are exactly what you'd hope for from a small local business. They are responsive, they are honest, and they put in the time to make you feel like they care as opposed to some of these companies that are just trying to get through the job as fast as possible.

I recently had a plumbing issue and needed them to come out to see what was wrong. They do free estimates. Mike and his gang figured out what the problem was almost immediately and fixed it within a few minutes. When I pulled out my wallet to pay, he told me that it was free of charge due to how quickly it was solved, and just said remember us next time you have a plumbing problem.

That kind of service, especially out of a plumbing business, kind of blows my mind. This is exactly the company that I will be doing business with in the future, and I encourage you to do the same.

Sal S.
Sal S.
10/06/2017 12:00:00 SA
FANTASTIC!!! I requested a quote from about 6 plumbers, most didn't work nights/weekends or had an astronomical surcharge for coming out after hours. Laura replied with her quote within 20 minutes and had a plumber, Chris, out here an hour later. He quickly diagnosed the problem, and fixed it within an hour. Chris was knowledgeable, professional and friendly!
Thanks so much Chris and Laura!!!

GO WITH MVP!!!!

Rosie B.
Rosie B.
1/26/2018
Thank you, Mike!
Mvp Rooter is the plumbing company you need to call for your plumbing needs!
Had an emergency and Mvp Rooter was there to the rescue!

Mari A.
Mari A.
6/22/2020
Came home from work with a backed up tub
Knowing we could fix the line due to already trying made a couple calls before MVP. Everyone else couldn't come out till another day in the week. I saw the great reviews MVP had so I called they quoted me 1 _- 2 hours and instead were here in 30 mins. They sent a really nice friendly and knowledgeable man by the name of Rene. He could see my frustration with my landlord after they told me they had there own plumber and immediately got to work efficient and fast thank you so much Rene  you were a life saver will definitely refer my friends and family thank you thank you!

Kris L.
Kris L.
2/13/2018
I needed a camera inspection for the sewer pipe in our new home before escrow closed. It was quite the time crunch but MVP had someone out to the property in a day to get me the report we needed so that we could move forward with purchasing our new home. Outstanding customer service.

Adolfo J.
Adolfo J.
3/31/2016
MVP always delivers A+ work!  Always punctual and positive attitude.  Just had our washer & dryer hooked up by MVP this morning.  I have had many other plumbing projects completed by MVP on our home built in 1957.  My folks have also had major work done by MVP at their home.  They cover all ranges of plumbing and gas work.  No job is too small or too big for MVP!  Thank you for all you do MVP!!!
~Sonny, A Loyal Customer

Cindy E.
Cindy E.
11/27/2013
MVP Rooter is the Best!  They do a great job and always on time!  Very honest and hard working!  My #1 for Plumbing services!

Edward B.
Edward B.
12/06/2014 12:00:00 SA
Called MVP at Noon on a Saturday. They said they would arrive between 2-4pm. They arrived at 4pm & fixed the drain line by 4:30pm. $125. Easy to do worse. Hard to do better.

L. G.
L. G.
8/30/2015
Out of all the plumbers I called for an estimate on a backed up drain, MVP Rooter was the most accessible, reasonable, and prompt. They answered and returned my calls in a timely manner. I felt they were the most honest and attentive of all the companies I dealt with. When they couldn't get through to clear the drain, they supplied me with an estimate, via email, of what needed to be done at a reasonable and comparable cost. While other companies were proposing as much as taking out and replacing the bathtub for $1,000s more to gain access, MVP proposed cutting a clean rectangle through the floor to leave the bathtub in tact. It took some jack-hammering through the cement slab, but the work was so clean, I couldn't tell they had used a jackhammer upon inspection. They laid out plastic to protect the carpet, carried out and cleaned any dirt and debris. When I came to inspect, Mike explained very clearly, and without fear tactics, what needed to be done. He just plainly and honestly explained that the hard part was done in excavating and I could see clearly what he was talking about. The necessary change order was proposed in writing, via email that same day. Upon accepting the proposals, they worked quick and clean. I was very impressed. They inspired confidence in that they knew what they were doing and they articulated the work to me in terms I could understand. I knew exactly what to expect and what it was going to cost. I would highly recommend MVP Rooter to anyone needing efficient plumbing repairs at a reasonable cost. They were true gentlemen.

Jenny R.
Jenny R.
03/07/2017 12:00:00 SA
MVP is my go to plumber! Mike and his guys are extremely knowledgeable and helpful. They make sure you understand the issue so it can be taken care of properly rather than an ongoing issue that keeps you calling them back all the time $$$ like I've experienced with other companies. The price is always right and their customer service is over all great! Definitely recommended

D'Leah H.
D'Leah H.
6/20/2017
House sat with plumber for friend and was so impressed.  Sergio was professional, knowledgeable, polite and efficient.  He explained the process, every step of the way, in easy to understand language.  What a pleasure!

Toni S.
Toni S.
11/17/2017
This company was fast to respond and offered the best price for the job after seeing a picture of my problem. Aaron was professional, fast, and did a quality job. He was awesome and I couldn't be happier with his work. I would use this company again for future plumbing needs!

Amy R.
Amy R.
1/21/2020
I had Mega Rooter unclog my drain in San Marcos California. They showed up on time cleared the drain, they were clean and I was very happy. They had a coupon on their website for a drain cleaning offer and worked around my schedule since I am a single Mom

Gloria A.
Gloria A.
2/25/2021
I was very happy that they were available on Saturday within 2 hours of when I had a sewer backup in my garage.  I was told it would be $175 and he would clean out everything.  And then he found through his camera that the 6 backwater valve had broken and that it would cost between $600 and $900.   He temporarily fixed the problem on Saturday, ordered the replacement part, and came back on Monday and replaced the broken valve, power washed the line and I'm good to go althought the total cost was $849.  

I understand that the replacement part and second visit should cost more, but that much more seems like a lot as the part is about $300 and he was only here for maybe 1.5 hours total.

Rowz R.
Rowz R.
06/03/2016 12:00:00 SA
Highly recommend these guys! Very good clean and efficient. They came in super fast and in a timely manner. Fixed our issue and was on with our day!

thank you so much!

Michael R.
Michael R.
5/27/2019
Great job! Fast response and even on a holiday! Unclogged my drain within 2 hours of my call on Memorial Day. And a very polite serviceman as well. Excellent service!

Chris T.
Chris T.
7/25/2019
My whole house water filter system began leaking badly when I changed the filter.  The o-ring was stretched out, so I ordered more.  I was without water for two days when the o-rings finally arrived yesterday.  After replacing the o-ring, the leaking continued.  I was desperate to find help that day and started calling various plumbers on Yelp.  None of them could come out and possibly fix the problem the same day, EXCEPT MVP Rooter.  Big Mike and Alex showed up an hour later (my angels of mercy!).  The leak could not be fixed, so they drove to Lowe's, picked up a new whole house water filter, came back and installed it the same day...and I had running water again!!  Can't comment on the price because I have nothing to compare it to since no one else was available to fix it the same day.  The guys were great, and I'm very grateful!

M A.
M A.
11/30/2020
MVP recently did a trenchless epoxy-pipelining replacement of our 80-year-old cast-iron sewer pipe, from house to city sewer connection.  Mike and Alex and their crew were great ... super professional, careful, efficient, on time, and excellent clean-up afterwards.  They took the time to really investigate and think through which approach would work best for our situation, and patiently answered questions so that I could get comfortable with the decision.  This is an expensive job, no way around that, but I got several bids, some lower and some much higher than MVP's, so I felt that MVP's price was reasonable.  The way they went about the job, and then seeing our finished pipe looking great on the scope, gave me confidence that the money was well spent.  I'll use MVP again.

Derrick S.
Derrick S.
12/29/2015
Called them to troubleshoot a clogg last around 11pm. Guy arrived shortly after 11:30pm. He ran his 75ft snake through our clean out line and had no luck unclogging the drain after a couple more attempts he could not get the drain unclogged.
Now I'm not a plumber but had this happen to me in the past and was able to unclogged the drain myslef. The guy was polite but the effort he showed trying to unclogged the drain was horrible. He actually told me he needed to be at work at 5am and did not want to attempt unclogging anymore. I suggested he try at another clean out pipe which was by the house but he stated that would only temporarily solve the problem and the issue was the main line. He suggested to me that he can attempt another method but that cost was going to be $675 and he would have to go back to his shop to get the equipment. The sound in voice indicated to me that he really did not want to do that and of course him telling me he's tired and needed to be up at 5am......thought this was a 24 hour service company??. I also reccomended him using a different head as he did state he may have to do during one of his attempts, but he advised me that would not work. In summary I was appreciative that he did not charge me the $275 just for coming out but I give him an F in effort. I was able to get the drain unclogged today with a more reliable company..and that plumber advised me that if the MVP guy used a different head he would have had better results and if he would have tried at a different cleanout point also better results.  MVP was going to charge me $675 for the jetting service, the other company I used only charged me $390 and that included the camera inspection and they was able to offer me valuable information in why this was happening and how to prevent it.

Not doubting there work I just expected better customer service based on the reviews I have read about them.

Thank you MVP Rooter!!!!!

Ter R.
Ter R.
5/13/2021
Awesome is the perfect word for MVP Rooter! We had an emergency sewer main back up that was overflowing. MVP Rooter arrived at our home in about half an hour. !They promptly and efficiently assessed the problem and took care of it at a very reasonable price. They did such an excellent job you couldn't even tell they had been there. I highly recommend this company for any drain and/or plumbing needs.

Gregory J.
Gregory J.
06/08/2021 12:00:00 SA
Yoshi came to my home very quickly and was able to rotor my clean out. He was very polite and professional and because of that I will use and recommend him to friends and family.

Angel O.
Angel O.
12/16/2019
Thank you MVP Rooter for coming out today and fixing my plumbing issues. I called and they were here within an hour. Yoshi came out and was fast , friendly, professional. He explained everything he was going to do and fixed the problem. He also gave me more options to fix in the future so this issue does not happen again. I will definitely be calling MVP Rooter in the future. Thank you!!  People Make them your FIRST call. Most Valuable Plumbers.

Gerry B.
Gerry B.
4/19/2014
First off, these guys got to my place promptly in the time frame they had quoted. I thought for sure, they'd call with an I'm running late at another job, excuses I've gotten from other service proivders. Nope. Not these guys. Right on time.

I was already dreading thsi visit, because everyone always hears about plumbers, and high pricetags associated with plumbing work. I had a backed up main sewer line, and I knew it when I called them. When they got to my place, I described what the issue was and they found the cleanout, and dove right into it. I had debated renting the snake tool from Home Depot and trying to do it myself, but I'm so glad I didn't. Inside the line these guys found dozens of baby wipes the kids use to make sure it's clean. They pulled out so many that we needed to saw through the layers of cloth paper to get it off the snake.

What was most impressive, they dropped a camera in the line once they had cleared it, and right into the city line... at no cost! They allowed me to watch, mostly because I was curious, but also so that I could be witness to any issues they might find. You know, careful and hesitant customers like me are always looking out for people trying to scam you to upsell. However, it was plain, right there. My problem is a broken backwater valve in my main. I saw it. They gave me an estimate for that repair, no pressure, cleaned up, grabbed their tools, and charged me what they said they'd charge me. AND THEY EVEN GAVE ME A COUPON TO USE! So I paid even less than what was quoted.

Great customer service, and very informative. Mike and his partner are stand-up guys, and highly recommended.

Ryan A.
Ryan A.
5/31/2019
My GF and I woke up and realized our tub and toilet were backed up, I called MVP footer and Mikey showed up within two hours of my first call, he was polite, professional, fixed the issue within an hour and cleaned up before he left, couldn't ask for better customer service. Thank you!

Sharon H.
Sharon H.
03/09/2016 12:00:00 SA
I have been using Mike and his crew for plumbing services for several years. I will never call any other plumber again. Knowledge, respect, promptness, trust, these guys have it all! From stopped drains, slow drains, water heater, main drain replacement, shower faucet, kitchen faucet they have covered it all for us.
2 years ago Mike was coming out about every 4 months for drain clogs. He said we really need to find out why this is happening and he did. With camera and screen he found where the pipe was buckled close to the city connection and then the digging began. I've not had a clog for a year now.
Mike just replaced the original pipes (1950s) for my shower (my shower knobs would spin on/off in both directions) and now I have a fully proper working shower again. AND because he's so wonderful he extended the kitchen sink pipes for the faucet so my Father who is now living with us and in a wheelchair can reach the faucet on his own.
This team is AMAZING and I don't believe you'll find a better more caring plumber (who won't take advantage of you) anywhere.

Ben C.
Ben C.
04/12/2014 12:00:00 SA
Thanks to Mike from MVP Rooter..Came out to our little league and pressure jetted over 200 ft of sewer line. Clean, professional and gave us a great deal. Highly recommend this business!!!!!!

William P.
William P.
11/04/2018 12:00:00 SA
Outrageous prices
These guys went to one of my rental houses and charged $400 to unclog the main drain line and $400 to replace a kitchen faucet that I had replaced 2 years ago.  My usual plumber, Cast plumbing in San Diego, does this stuff for me all the time  usually for around $65.  I will never use these guys again.

Angel C.
Angel C.
1/19/2019
Quick response great service in person and on the phone very reasonably priced .replaced the water heater same day on a Saturday did not take long Answered any questions we had on upkeep and relighting Will definitely recommend to my family and friends

Dave F.
Dave F.
10/27/2016
I just used MVP ROOTER for the second time in a year, on a different drain problem. I again called Mike, and he sent out Sergio, who is outstanding  as are the rest of the MVP team. In this case, after scoping the old 4cast iron drain line, Sergio showed me cracks and years of hard build up in the  4.  Mike gave me a very reasonable and fair price to replace it. Sergio came back and took the old 4 cast iron out, replaced it with  PVC, and know all is draining really well, PLUS, this will reduce my need to call again. However, ANY drain or plumbing work I need done, the first and only call will be MVP ROOTER!

Nayeli S.
Nayeli S.
1/21/2017
Mike the supervisor is absolutely amazing.. extremely professional and friendly and prices you can't beat... we had plumping issues at our home and had a another plumber come out 3 times in one week twice in day and our bath tub kept having water come out.. we called Mike and he came out immediately and gave a free estimate, diagnosed the issue gave us a quote and BAM fixed our plumbing right away... I wouldn't use another plumber other than MVP rooter from now on.. thanks Mike!

Mary H.
Mary H.
7/16/2018
MVP first came to my rescue about a year and a half ago.  They responded within a half hour when I had a major leak in my kitchen.  My regular plumber told me they couldn't come for two days!  MVP come out on a Saturday evening to fix a leak in my bathroom a while back.  Today, Jose replaced a piece of overhead pipe in my garage, which had been corroded and was leaking.  He also inspected the pipes in the attic, at my request.  He found another piece to be very corroded, which he will replace soon.  He fixed a leak under my kitchen sink due to use of an old part in an RO unit replaced by a different plumber when my kitchen sink and countertops were replaced.  I have found MVP plumbers to be especially courteous and professional.  They work quickly and efficiently.  Their prices are extremely affordable.  My special thanks to Laura and Mike for continuing to look after my plumbing needs.
Mary H.

Kelly F.
Kelly F.
09/10/2018 12:00:00 SA
What a lifesaver! After our ancient water softener corroded and flooded our garage, MVP was the only plumber I called who was willing to come out. Not only that, Jose showed up only an hour after my initial call! Super great guy, very efficient and quoted the job WAY lower than we expected! 100% recommend this company, and I've got them bookmarked for future plumbing needs. Thank you Jose and MVP Rooter!

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