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Local Local Plumbing

Local Local Plumbing

Plumbing Service
San Jose, CA 95111

Description


* Locally owned & operated * Emergency Services * 24/7 Availability local local plumbing is back in action Appointments is available now

SERVICES


Reviews


Craig I.
Craig I.
05/04/2023 12:00:00 SA
Quick response and did the work very well at a very reasonable price.

Had a toilet replaced at my moms house. No complaints and very satisfied with the work.

Tim C.
Tim C.
4/29/2023
Our kids have been making slime at home and washing it down the sink. As you can imagine, the bathroom sink got clogged. I messaged Phuong late at night and he showed up 8am the next morning. He took care of it in less than 5 minutes and was so nice and professional.

I highly recommend working with him for all your plumbing needs. I will certainly be working with him again in the future.

S C.
S C.
4/20/2023
Called at 8 am and got a appointment for 9:30 am. Fixed toilet that was leaking at the base by replacing the wax ring. Price was fair and Kuong removed his shoes before entering and cleaned up as needed. Overall a very good job, will use in future.

Phil E.
Phil E.
11/29/2022
I had my toilet replaced and Phuong and his son picked up my order from HomeDepot and arrived on time. Best price from many plumbers I checked around the area. What I liked best about Phuong is that he's honest and he doesn't try to get more money from you especially in this greedy market. Thanks to you and your son for a job well done.

Vishal V.
Vishal V.
2/23/2023
Khoung is such a honest gentlemen, we had a snaking job to be done at a kitchen. He recommended replacement of the drain section. Such a good hearted man. So we don't need to snake it every year! Even though it cost us replacement but his right advice well worth the $. he replaced the drain in about 4 hours.

Kevin B.
Kevin B.
10/10/2022 12:00:00 SA
Steve is great.  I actually had used his brother Johnny in the past, but he left for Texas.    But he let me know about Steve, and I'm a happy guy again.    I had one of those single lever bathroom faucets with the ball.  I had fixed one in the past, but had trouble with the 2nd bathroom.  Steve replaced the faucet (basically too much trouble to try and fix the old one), and life is good.  Quick, professional, on time, neat, I found a new plumber!

Michelle N.
Michelle N.
10/28/2022
Fast service and very good prices. Highly recommend him.
Another plumber was going to charge something insane when the fix was very simple.  He also got my pipes to stop knocking by fastening them down (which our builder should have done 20 years ago when they built the house)

Great guy, you won't regret calling him first.

Sid M.
Sid M.
10/17/2022
We discovered the dishwasher on our rental property did not have an air gap properly installed and no hole existed in the the granite counter top. Additionally the water pressure regulator had failed and needed to be replaced.

I contacted Steve (Khuong) on Friday and by Saturday 9 am he was on site to begin repairs.  By lunch time he was done.  He is professional, prompt and fair on his pricing.  

Highly recommend and will definitely call him for any future plumbing needs.

Phillip R.
Phillip R.
9/21/2021
Local local was very local. I believe they were preoccupied when we called with our situation however, they came as soon as they could. The timing was impeccable.

After looking it over, they noticed a small leak from our disposal. They gave a quote as well as a time frame when it would be done and just like that, it was done. We especially appreciated them remembering us since they've turned into one of our go-to's in contract work. Already have them on speed dial.

Eric W.
Eric W.
11/18/2022
Cheap while professional. Steve was also responsive and scheduled for a next day repair without extra cost

Anthony H.
Anthony H.
11/14/2022
I needed immediate help with a clogged drain that wasn't fix with another company 3 weeks ago. Steve was super responsive and completely fixed my clog within half a day of my inquiry. He was friendly, good with my 3 dogs, and pricing was more than fair. Hands down, this was the best experience I have had from any plumbing service.

Brett S.
Brett S.
9/16/2022
Steve, was amazing giving a small window when he would arrive and being on time. Once he got here he educated me on what could go wrong and what he was doing as he was doing it. Everything went perfect and I can't thank him enough for giving our house back the use of our toilets :).  Would definitely use again in the future!!

Ray J.
Ray J.
12/30/2022
On time and very courteous. Highly recommended and will call for everything plumbing. Mr. Khuong!

Stephanie M.
Stephanie M.
12/15/2022
We came home with our main sewage line clogged and spewing all over our lawn. I was so embarrassed to call someone but knew I had to get a professional in. Steve came first thing in the morning and cleared our problem and was absolutely amazing. He told me the reason for the clog (tree roots) and guided me on the best way to fix our problem in the future. Will definitely be keeping him as our plumber and will be using him in the future once we're ready to change out our drain pipes. I cannot thank you enough for helping us out on this emergency!

Dorothy K.
Dorothy K.
02/03/2021 12:00:00 SA
Hello All, First time I had the pleasure of meeting Mr. Steve was a call for help when our laundry flooded the garage not once but twice. We didn't realize the kitchen was connected to laundry, so when we washed the dishes,  it flooded the garage again.

Posted a request for quote via Yelp and Steve came to our rescue!! On a Sunday afternoon. He tried to snake the clogged pipes but it was no use, as they were packed solid.. see photo's

He recommended the waste pipes needed to be replaced and said he'd be back in the morning.

Right on time and again friendly attitude. Once he was under the house he noticed a few things.. the cast iron drain pipe from the hall bathtub was leaking and had a huge hole. Also there was a lot of pipes hanging down with the wrong materials used prior plumbers, not to mention the debris. Steve fixed it all!!

I can't thank Steve enough for his awesome work and great prices. We'll be calling him again if we need a plumber. Very happy customers!!

Kevin L.
Kevin L.
02/05/2021 12:00:00 SA
I called Steve at 4:14pm with a stuck drain, and he drove away before 6pm, leaving me with a bathtub (and kitchen sink) draining better than it ever had before.  My house was built in 1947, and it is a bit funky.  It took some extra work to get this done, and he did it without a complaint.

Steve fiddled with the tub (and reassured me that I wasn't imagining the stuck stopper that prevented getting a snake through there) and fiddled with the kitchen drain and wound up on the roof trying to hydro-jet the drain through the vents.  When that didn't work, he snaked everything from under the kitchen sink.

He was cheerful and friendly and polite throughout, and wore a mask (COVID times, you know) and was just a pleasure to deal with.  And, did I mention that he showed up in around an hour?

Andrew S.
Andrew S.
9/20/2021
Had a toilet back up. Steve was available same day on a weekend. It wasn't urgent so I asked if he could come first thing Monday morning. Arrived promptly and remembered me from his first visit to our home.

Steve found that our fill valve needed to be replaced. He provided an estimate on the spot, which he already had the parts for. He explained that this would be a quick job no problem, but for the cost, if I were to buy my own toilet, he'd just do this install and charge for labor, coming out to just a little more for a brand new toilet.

He told me it's our choice and either option is fine by him.

We went with the new toilet. I placed an online order for same day pick up at Home Depot. Steve even picked it up for us and came back in the afternoon and finished a quick install.

I said it before and I'll say it again. Steve is the best in the business and has the best prices to boot. If you're not using Local Local, you're already losing.

He's the only plumber getting my business and I'll refer him to everyone I know!

Hiro T.
Hiro T.
10/21/2022
In the middle of replacing toilet tank valve, I found water leaking on the water supply hose. I contacted to the owner and he showed up in a few hours!  He was friendly and finished his job quickly. The pricing was quite good and I appreciate his work. Thank you!

James M.
James M.
11/11/2020 12:00:00 SA
Our water heater went out last Sunday and though many plumbing companies wouldn't come out until the following Monday, Steve was able to come out right away and even gave me a free estimate when other companies wanted to charge a service fee.

He was very helpful in explaining the issues with my water heater and why it needed to be replaced, and on Tuesday he and his team came and took care of everything very quickly!  The process could not have been smoother and I definitely would recommend him to anyone looking for an efficient and responsive plumber.

Christina V.
Christina V.
12/01/2022 12:00:00 SA
On time, courteous, and won't rip you off! The first faucet purchased had a factory defect. He returned it and put in another brand , for no extra charge. So now it works good.

Sophia Q.
Sophia Q.
9/22/2022
Steve did a great job repairing our malfunctioning faucet. He communicated very well, arrived on time and delivered a quality work. He is a responsible person to guarantee the job is in good hands. I will definite recommend his services and reach out for future home projects.

Yu-Chen H.
Yu-Chen H.
9/17/2022
Steve did a good job on my project. He come to check when I talked to him in 1 hour. He provide the better solution to install the drain line for my water softener. He is responsible and efficient to evaluate my project.

JUST J.
JUST J.
11/12/2020 12:00:00 SA
I had a dripping faucet, running toilet, and clogged dishwasher air gap.  Sent out a bunch of quote requests on Yelp and Steve was the first to reply. He came out on time the same day we spoke to provide free estimate. Gave me a very reasonable quote and fixed everything same day.  The cherry on top was that he agreed to meet me at the Home Depot closeby and picked out exactly what I needed! At first I thought the air gap was still clogged and he was honest to say he wouldn't charge if the problem couldn't be fixed or not up to my expectations but I ran the dishwasher again, no spills/clog!  

Also, as a precaution, he kept his mask on the whole entire time and cleaned up after he left.  

So grateful that he was available today.  
Would highly recommend him and look forward to working with him should we have any issues.
5 stars for his solid skills, would give extra stars if I could for him going above and beyond!  Thanks again Steve!

Hung L.
Hung L.
10/21/2022
Very happy with Local Local Plumbing.  Steve's bid to replace our main water line was very reasonable.  He was able to start the same day and finished the job on time as stated.   We highly recommend Steve for any plumbing needs.

Anu S.
Anu S.
10/09/2022 12:00:00 SA
Very neat work. Quick response and always on time. Does not overcharge! Will definitely get back to them for any plumbing needs in the future !

Frank A.
Frank A.
10/31/2021
Steve also goes by Khuong- I'd rate his service as the best of the best therefore he automatically deserves a 5-star.
My newly purchased house needs a water regulator. After interviewing about 10 Yelp 5* rated plumbers, I decided to go with Steve's Local Local Plumbing because: 1). Steve did come for an onsite investigation on the problem and he is on time for the appointment; 2) He really knows what he does and explains clearly; 3). His warranty is among the best; 4) He works so hard so that his appointment times are more flexible than most of others; and, 5) He even went to my other house in another city (with low water pressure as a problem) and found out the city sewer system leaking- he did not charge for this trip.  

His installed water regulator has a normal level of water pressure but my house seems needs a higher-than-average level then he came with a replacement.

With the new regulator, I still see a little water over it but I don't see leaking. However Steve still came today- Sunday morning to double check. Finally we've both agreed the little water came from drips of roof gutter so the water regulator is in good condition without any problem.

He has the best quality with after-work services so I think he is the best and would highly recommend.

Mary L.
Mary L.
9/24/2022
Steve was great!  He showed up on time and kept working until our problems were solved. He was hard working and experienced and also a nice guy.  We will call him again when we need plumbing help. He didn't ask for a lot of money either. He was straightforward and honest.

Eric F.
Eric F.
9/17/2022
Had a sewer backup on the weekend.  Fastest response on yelp, fastest to my house.  Fastest to fix.   Very clear, easy to talk to.   Highly recommend!!!!

Nancy L.
Nancy L.
02/08/2021 12:00:00 SA
Steve has helped me twice with plumbing issues. The first time, I needed to repair main water pipe that was being bent by an overgrown tree. He was one of the first quotes to respond back to me via text, and came almost immediately to do an estimate. His price was fair, and he was honest, so I decided to go ahead with him. He did the work in about half a day, and sent me the photos of his progress of his work throughout the day as it is a rental property. He cleaned up very nicely afterwards, my tenants were very pleased and even asked for his contact.

Then on Super Bowl Sunday, we came home from a trip to a busted pipe near our water heater. I immediately called Steve, and he responded back in less than 15 minutes again, even though he was at his own Super Bowl event. He was able to come promptly and quoted us a fair price to fix our hot water line in the next two hours! Now that's prompt efficient service!

The only thing to mention is that Steve is not licensed, but he is responsive, does do great honest work at a very reasonable price.

Gary S.
Gary S.
2/23/2021
The main shut-off valve coming into the house had a leak and needed to be replaced. I put out request for quote via Yelp, and had several replies back via the application. Kuong and local-local-plumbing was the first to reply (literally within 5 mins), called me to understand the problem, and after I texted a picture of the scope of work, he immediately called me back with a quote and a next day appointment. He arrived early (texted me that he was on his way), quickly explained what he was going to do, and got to work, finishing efficiently and doing a nice-clean job.  The cost was exactly what was quoted. He cleaned up and put everything back in its place before leaving, always being very friendly and attentive to my questions.

Two days later I noticed that one of the connections had a tiny, almost not even noticeable, drip. I called Kuong, and he came out immediately to correct it. That's when you know you have someone that stands behind their work, values customer service, and takes pride in what they do. I highly recommend him for your plumbing needs, and will use him again for sure!

Eliot K.
Eliot K.
3/14/2021
Sent out my request on Yelp - Local Local plumbing responded right away. I talked to Steve over the phone and explained my issue. He arrive later that day and fixed my leaky angle bracket under the sink. Very professional - shoe coverings in the home also went to local hardware store to pickup an extra part to get the job done today.  Super fast service . I'll be going back to them to fix other plumbing issues. Nice job!

Arthur T.
Arthur T.
3/16/2021
Excellent experience. I would hire again.

I waited about a month to post this review to make sure that the repair would hold up, and so far everything is still working as it should :)

Steve responded to my request looking to fix a dripping sink faucet. He was friendly, professional, and quoted me a reasonable price. I decided to move forward with his service and figuring out next steps was easy -- he provided guidance on what kind of replacement parts I needed to procure, and set up a time to return to do the repair a couple days after.

He arrived on time with another person to help him, and I watched while they worked -- they were quick, clean, organized, and efficient. Clearly knew what they were doing, and it confirmed that this repair was out of my wheelhouse (or any DIY video I found on YouTube).

Sayuri C.
Sayuri C.
1/18/2021
I was having issues with my garbage disposal and pipes, causing it to flood into our garage! I used Yelp to get quotes from multiple plumbers and Khuong was super quick to respond. He took my phone calls immediately Saturday evening during a holiday weekend and came out the very next day to snake the pipe and assess the issue. The grease that was coming out of my pipe was so gross he recommended replacing it all. He gave us some options and answered all 50 questions me and my family had.  

He was super friendly, mindful of COVID, and made sure to place tarps down to keep our house tidy. Upon completion, he made sure to double check there were no leaks and the work was done correctly.

In all, appreciated his promptness and was an honest guy. I don't know anything about plumbing, but seemed to be quality work! He even gave us a 3-year warranty. I think we found our go to plumber! Thank you Khuong!

Jamal S.
Jamal S.
1/13/2021
So I'm realizing I have a water leak behind the tub/shower wall that won't be an easy fix: rip out tile, replace valve, some pipes, etc.  First dude I spoke to quoted $1700. Come on man. I looked on YouTube for some how to videos. I'm like, cool I got this. Got the wall open and thought you might be in over your head.  I glanced up and my dog was staring at me through the hole in the wall with the look of you're in over your head. Called Local Local. Cool dude. Decent quote. Fixed in a jiffy. Would use them again anytime.

Thuy N.
Thuy N.
01/11/2021 12:00:00 SA
I had a leaking issue under my kitchen sink and sent out the project requests on yelp to multiple businesses for a quote. Steve was the first one to respond back to me and he was able to provide me with an estimated cost on Yelp with a picture I sent. Once we confirmed the price, Steve showed up to help us within 20 minutes. He was very professional, skillful, and experienced. He showed us what the problem was and walked us through how he was going to fix it. I appreciate his prompt responds. The cost is definitely more affordable, compared to other businesses. I highly recommend Steve and his business to everyone. I will definitely call Steve moving forward for all our plumbing issues. Thanks Steve! I'm very glad we found you.

Lee h.
Lee h.
12/16/2020
Our kitchen faucet broke and that's not good timing during a pandemic for a family of 4. Steve came out the following day and replaced our faucet.  He even came back a few days later to add the soap dispenser that came with the faucet and re-caulked the area around the sink that was moldy. He is super nice and reasonably priced.  Looking forward to having him come back to replace a bathroom vanity

Rick Y.
Rick Y.
5/23/2021
We woke up to a clogged kitchen sink on Mother's Day (2021).  That day didn't start well as not having a sink on such an important day is going to be a huge inconvenience.  I started calling plumbing companies and many were either not open or couldn't come on the same day.

On the verge of giving up, I stumbled upon Local Local Plumbing and I was originally a bit skeptical of the relatively few (but very good) reviews.  Out of desperation, I called anyway and the call was quickly answered by Steve.  I explained the situation to him and to my surprise, he said he could come as soon as noon once he finished his current job.

Steve arrived exactly at noon.  He was courteous and he listened attentively to not just my kitchen sink problem but also my long standing bathroom sink clogs as well.  He said he would take a look at the bathroom issues after he's done with the kitchen.

When Steve came into the house, he took off his shoes without being asked to.  He started working on the kitchen sink immediately and efficiently, and he kept the working area neat and clean.  Unfortunately, after trying two different snakes (25 feet), Steve concluded that the clog was deeper than the snakes were able to reach.  He asked about the availability of the crawl space, and he suggested checking out the pipe from the crawl space to find an alternate solution.

After Steve suited up for the crawl space, he went down and spent about 20 minutes assessing the situation from below.  When he came back up, he identified where the clog was and suggested to cut open that section of the pipe, cleared out the clog, and re-attached the pipe back.  He also offered the option of replacing the cut section with new pipe if the clog was too difficult to clear.  I thought this was going to be very expensive, but Steve gave me a very reasonable price.

After gathering all his equipments and materials, Steve went back into the crawl space again and started working on the new option.  While in the crawl space, he called me and kept me appraised of the progress.  After he was done in about 45 minutes, he stayed in the crawl space and called me again and had me prepare a sink-full of water and flush it down in one go so he can check for leaks.  I was very happy to see water gushing down the drain and no more clog.

When Steve came back up, he went outside the house to take off his now very dusty suit, tidy himself up a bit, and came back into the house to check the bathroom sinks.  He quickly identified the problem - he cleaned the drain stoppage on both sinks, and gave me some advise on how to regularly maintain the sink to minimize future clogs.

And Steve did not even charge for taking care of the bathroom sinks.  I would rate Steve a 6-star!!  In my 30 years of home ownership and being landlord to multiple rental properties, I have never come across a plumber as friendly, patient, respectful, and professional as Steve.  He is now on my quick dial.

Elena M.
Elena M.
03/05/2021 12:00:00 SA
Terrific work...  Responded quickly to yelp request.  Provided an accurate estimate over the phone to set up a new line from the water source to my refrigerator ice machine.  (I preferred running a new line than moving my built in.)  I also preferred to have a shutoff valve to the frig under the frig...not under the house.  He accommodated my request and set up the fix exactly as I requested even as it caused a trip to the hardware store for a different line and valve.  Very much appreciated!

While under the house he discovered my island sink drain pipe had a leak (new problem).  He FaceTimed me from under the house to show me the active leak...very much appreciated as it saved me a crawl under the house. nice!!

and also the shut off faucet to the house didn't work (known issue.)  He replaced the defective valve and pipe with new quarter turn valve and copper pipe.

Khoung fixed all three, effectively, efficiently and at a fair price.

I would definitely call Khuong for my next plumbing project.

Dolores A.
Dolores A.
10/25/2020
Amazing service and our expectations were not just met, but surpassed! We had a leak under our kitchen sink and at first thought it could be the disposer, but running the dishwasher also caused water to leak. There was also water spraying onto our backyard. This happened on Saturday night and every plumber that responded said their earliest availability was Monday, but Steve with Local Local said he would come Sunday morning. We were relieved when he showed up promptly at the time he said he would and he was very professional and respectful and followed Covid-19 guidelines. Turns out our plumbing issues were pretty bad-our p-trap had to be replaced and part of the ABS pipe outside the kitchen, as well as snaking to the sewer line.

Steve went above and beyond. He took the time to troubleshoot thoroughly and test different possible repair options to save us money, but was very thoroughly to also ensure he got to the root of the problem. Rather than just giving up, he spent hours and left only when he was sure he had fixed all of the different issues we had. He had to cut thru the outside wall to replace the abs pipe and was very careful to keep the damage to exterior wall to a minimum and no damage anywhere else. He even took the time to explain everything to our landlord and ensure he was satisfied and pleased with the service, as well.

I hope to never have any other issues with plumbing again, but if anything else in our house needs it, we will definitely hire Steve again. I absolutely recommend Local Local to anyone experiencing plumbing issues.

David L.
David L.
9/20/2021
Great work!  He got all the tools with state-of-the-art technology.  The workmanship is good.

Diane W.
Diane W.
11/23/2020
Steve did a wonderful job above and beyond  the jobs at hand. I am on a budget but wanted to upgrade the bathroom. Steve installed a new toilet, new vanity,  faucet, bathtub fixtures and shower doors. During a pandemic it's risky having anyone in the house but he is very conscientious about mask protocol and very clean.  I would definitely hire him again for any future project small or large.

Landon S.
Landon S.
11/19/2020
Steve and his team did a great job working on a stopped drain for me.  I had a great experience working with them, from the beginning to the end!

I messaged Local Local on Yelp, and got a prompt response from them. They suggested a few different times (all sooner than I expected they could do!), and came promptly as scheduled. They were professional and courteous, giving an honest explanation of the situation and the work they were doing. They were efficient at the work, and Steve inspected the affected pipe to check for any other issues while the technician cleaned up after doing the rooting work.

All in all, they did great work, and I'd recommend them to anybody in need of a prompt and reliable plumber!

Liz L.
Liz L.
9/19/2020
I messaged for a local plumber at 5:49pm this evening. Was having some toilet issues. Had gone for a replacement kit at Home Depot. The kit ended up being trash. Steve was able to come out. Use his own parts, install the new stuff and out before 7pm. This guy is awesome. I will definitely reach out if I need any other repair help.

David C.
David C.
10/02/2021 12:00:00 SA
Our main line is clogged again from tree roots. We called around for tree root specialists, but no one was willing to snake from the roof due to risks and liability. So we called back Local Local who has become our go-go plumber. He responded quickly, worked fast, and at the lowest price of all the quotes (in part because of previous jobs).
Highly recommended

Mi N.
Mi N.
8/15/2021
Our toilets were clogged on a Monday night at 8pm.. we were freaking out because the water in the bathtubs were also clogged. We called Local Local Plumbing and Steve was so helpful to come out late at night to help unclog the water line. He also came back 2 times to replace our leaked water pipes underneath the house in which he has identified the night our toilets were clogged. Price was reasonable and service was great!! Highly recommend!

Sinead B.
Sinead B.
5/30/2021
Fantastic work, they came out and checked the plumbing and the sewers on both sides of the house so that we needed work done to one which meant that our washing machine stopped backing up and flooding. Very reliable great service and we haven't had a problem since the rest of the plumbers kept just suggesting snaking which was doing nothing to really help

Jeff U.
Jeff U.
12/30/2020
Steve is a super great guy.  He is very responsive, does great work and very helpful while problem solving all plumbing issues.

We have used him for a couple of jobs and will use him for all plumbing services moving forward.  We had initially called Roto-Rooter and it was a stark difference is service, value and accountability to their work.

Can not recommend Steve and Local Local Plumbing enough.

Projects he helped us with:

-Kitchen sink---- new piping under sink and new plumbing to main line, installed new kitchen clean-out drain (we did not have one)
-Install and removal of new Water Heater

Susie M.
Susie M.
4/23/2021
For superb plumbing work, Local Local Plumbing is the best choice. I received a great rate on the many plumbing services that I required-- including two faucet replacements.  Steve offered tips and advice as well. He helped me to achieve a great-looking kitchen and bathroom sink. I am a satisfied Local Local Plumbing Customer. I am so grateful to yelp for their referral. Local Local Plumbing is my favorite Plumbing company and I would not hesitate to contact them again.

David K.
David K.
11/23/2020
Great response and job. Took all COVID precautions. Was very nice and professional, l recommend his services to all! David K 11/23/2020

Am's y.
Am's y.
3/18/2021
Steve is the best. He made time for a water heater issue. Super responsive and good at troubleshooting. Was quick and efficient at fixing the issue. Thank you Steve!!

Jeana Y.
Jeana Y.
5/18/2021
Strongly recommend Steave! He's responsible, punctual and a real problem solver! Steave charges at reasonable rate, responses fast and experienced in all sorts of plumbing service

William M.
William M.
05/03/2021 12:00:00 SA
I had a plumbing emergency on a Sunday.  The drain pipes under the kitchen sink were corroded, leaking and needed to be replaced.  I put out a Yelp quote request and Local Local Plumbing responded and was able to come over the same day.  He quoted me $150 to replace the pipes and another $150 to snake the sink drain pipes which was working but slow.  

He replaced the drain pipes under the sink then snaked the main drain pipe from an access port outside the house. He then told me my drain was clogged with grease and the drain pipe under the house needed to be replaced at a cost of $1200!

When we turned on the water I could see a huge new leak developed where the drain pipe connected to the wall.  He told me that pipe also needed to be replaced because the end was damaged but I could clearly see several inches of good threaded pipe on the cast iron pipe.  I told him that was not right and he needed to fix the leak.  He again attempted to seal the pipe using silicone sealant which he said required 24 hours to seal.

24 hours later I turned on the water and the pipe no longer leaked but my drain was now completely clogged.  I called him again to inform him the drain was now completely clogged and wouldn't drain at all now.  He again said the only option was to replace the pipe at $1200 in addition to the $300 I had already given him.

Nothing about this sounded right so I called another plumber who said it was highly unlikely that grease alone could clog the pipe so it couldn't be snaked to clear it.  He also said if the pipe was corroded shut or damaged he could replace it for around $300 plus parts.  I had the 2nd plumber come over and he was indeed able to snake the drain and clear it.  

I called Local Local and told him I had another plumber snake the drain and it was working fine and that he needed to refund the $150 portion of my bill  for not properly snaking the drain.  The next day he refunded the $150.

Govinda S.
Govinda S.
4/23/2021
Local Local Plumbing is five stars. We had a total back up of our plumbing, we had someone come out to snake the main clean out with no success. Steve from Local Local Plumbing responded to my Yelp inquiry within mins and was at my house in less then a hour. He was able to hydrojet our line, after a lot of hard work and having to go over 100 ft in. We finally figured out, with the help of his camera, it is a problem with roots blocking our pipes. He suggested we install a city clean out and gave us a quote to install it.
I will definitely use Local Local Plumbing again!

Dan T.
Dan T.
2/13/2021
My kitchen sink was backing up causing it to flood onto the floor. I used Yelp to get quotes from multiple plumbers and Khuong was the fastest to respond and came out the very next day to look at the pipes. He saw it was classic old iron pipes where there should be plastic instead. He offered a quick quote an quick come out the next day. He also repaired my slow drain showers where it was old iron as well.
He was super personable, humble, friendly and patient in answering all questions. He was willing to to do a smaller job than what he recommended so that it would fix the problems and would be less cost.
Thank you Khuong God bless your businness and work! John 14:6

Lz L.
Lz L.
11/20/2021
Our dishwasher leaking that Steve came on time with very reasonable price.  That's the 3rd time we called him and I'm really appreciated his prompted response and excellent work.  I will only call local local plumbing.  Highly recommend this business that you can trust.

Anne A.
Anne A.
10/23/2020
Khuong response was very quick, gave me a competitive price and was able to come out the day I reached out on Yelp. I needed a dishwasher and faucet installed. The store I bought the dishwasher from assured me I had everything for the install. When Khuong got the, the water supply was not included so he went and bought one without a grumble. He was as pleasant as could be. I'd hire him again without a doubt!

Christi P.
Christi P.
05/09/2021 12:00:00 SA
I spent Mother's Day morning looking for a plumber to repair a leaking exterior faucet. Many were closed and the ones' that were opened were charging 2x - 3x more than Local Local Plumbing. I called Steve and he was at my home in 15 minutes. He replaced the hose bib in less than 20 minutes. I'm very impressed with his service, efficiency, and professionalism. I highly recommend this business! Save this number on your phone! Steve, you just earned a repeat customer for life!

Sophie R.
Sophie R.
12/13/2020
This guy is great. Super responsive, even on weekends, reasonable pricing, helpful explanations. Highly recommended. He recognized me in Home Depot even with a mask on! He wore a mask and was clearly safety/COVID compliant.

Deep J.
Deep J.
9/22/2021
This guy is very reliable and trustworthy. He did some checks which diagnosed the problem immediately. I felt bad that I couldn't pay him for his services so called 2 weeks later to get under sink disposal machine re piping instead. He did amazing work.

Lars T.
Lars T.
1/15/2021
The friendly nature, and speedy service made this a winning experience in my book. I will use this service again. Can't miss.

L P.
L P.
09/09/2020 12:00:00 SA
Great plumber! I originally worked w/ him as a tech for another plumbing co. He was so good that when he started his own business I continued to call on him.

Awesome work ethic, wants to make sure the job is done right. If there are any issues, he doesn't hesitate to come to your aid. I worked with him on several issues at home and he's always been super professional, gets the issue resolved quickly, and his prices are very reasonable. A huge plus, he's flexible with scheduling and doesn't gorge you when issue occurs after hours. Finally a honest plumber!

Sree D.
Sree D.
11/25/2020
Shows up in 10 minutes and fixes a plumbing issue in 5 minutes. I could have done it myself, but hey he was super honest and was going to leave without even charging me but I took care of him. Hard to find honest professionals. Another guy tried to charge me a hefty sum even without telling me what the issue was and he had 500+ great reviews on yelp.

Jeff W.
Jeff W.
12/22/2020
LLP helped me put in gas shutoff valves and fixed rusting water hose spout.  Excellent work and very responsive on phone and text.   Very friendly!

Will be using for next service.

Tony C.
Tony C.
5/20/2021
The water heater supply line for the hot water was leaking and was impossible for me to get off. I took pictures of the pipe and sent them in to show the problem. Khuong was able to give me a quote, based on the pictures. He came out that same day and not only fixed the leaky supply line, but replaced some old pipes and fittings for the same price he quoted me with.

Overall, great experience. Khuong is very friendly and easy to work with and reasonably priced. I will call him again if I have more plumbing problems.

Roark H.
Roark H.
11/26/2020
Emergency plumbing to fix my garbage disposal.. but with normal price.. awesome,  quick, friendly service.  Masked worn and little shoe booties to keep floors clean.  I'm a multiple repeat Customer for several years.  My goto plumber.

Ashly P.
Ashly P.
9/27/2020
Khuong showed up same day, he was very professional, wore a mask, friendly and knowledgeable. His quote was fair and on par with others that we've received. He did amazing work fixing our toilet and was in and out very quickly. I will definitely use him in the future and cannot recommend him enough.

Michael O.
Michael O.
1/21/2021
Steve came out and fixed a leaking valve. He's very responsive and professional, and stays safe. He gets in and out in no time, and does a great job. He went the extra mile, he even drove out before our appointment to double check the pipe size to make sure that the valve would fit. I highly recommend him.

Mimi D.
Mimi D.
10/22/2021
It all started with replacing a garbage disposal and Steve's pricing was exceptional. I got 5 bids and everything was all over the places. Chose to go with Steve (owner of Local Local Plumbing).  Steve is extremely responsive and on-time.  We also had him install a high end faucet and went great as well. Our house does not have a sewer cleanout and in the middle of the night, the sewer got backed up! Steve came out the very next morning to diagnose, used a camera to locate the clogs and installed a cleanout for us to be able to use the snake and clear the clogs.  The price was exceptional as well. We have found the plumber for live and will be referring him to everyone we know!  In the next couple years, we will need Steve's help for installing a city sewer cleanout.  Thank you Steve, you save us from the mess!

Sumana K.
Sumana K.
5/17/2021
If you need a plumber, Steve is your guy! He is very responsive and prompt. We called him on Sunday evening when we noticed a leaky faucet. He was here early Monday morning and took care of it. He cleaned up after he finished and did a great job! He is reasonably priced and I would highly recommend him for any plumbing related issues.

Yingying L.
Yingying L.
12/02/2020 12:00:00 SA
I highly recommend Khuong for any plumbing needs - he is very professional and easy to work with. He helped me with the emergency plumbing issues. He worked out his schedule to help me out right away and showed up very quickly. He was extremely professional and got the job done efficiently. I would definitely come to Khuong again for my future plumbing needs!! HIGHLY RECOMMEND!!!

Steven M.
Steven M.
11/29/2020
Steve radiates honesty.  He replaced our water shut off valves behind our washer and dryer ez pz.  I will definitely be calling him for future plumbing needs.

Thol C.
Thol C.
2/20/2021
We had an emergency water leak on the street. Steve was very quick to respond and accommodate our emergency request. He was reasonable and quick to provide a temporary solution to get water to our home.
He finished the work on time and also straightened some of the water lines.
Highly recommended.

Rachel F.
Rachel F.
2/14/2021
Steve is amazing. He is the man you want for any plumbing issues. He did a sewer clean out for us multiple times till we finally just redid out sewer line. He helped us with all of that and now we call him for small jobs around the house too. Thanks Steve!

Glenn C.
Glenn C.
09/01/2020 12:00:00 SA
Steve answers the phone while many plumber's don't. When we bought our home 10 years ago I had the whole house repiped with copper. When we had a problem I couldn't reach anyone. Steve came to my rescue. My neighbor needed a plumber right away. Within the hour Steve was there and fixing the leaks. If you need a honest, professional and great priced plumber call Steve.

Sharanya Reddy C.
Sharanya Reddy C.
11/08/2020 12:00:00 SA
Khuong was very quick . I reached out to him in the morning and my work was done by noon the same day .
His pricing was also reasonable . I would definitely hire him again for any other plumbing jobs .

Mark G.
Mark G.
10/30/2020
Fast and competent work Steve did not waste time finding the problem and fixing it,  Also he was very polite and answered any questions we had.  Price was great too!

Ralph L.
Ralph L.
12/09/2020 12:00:00 SA
Steve was able to help on short notice and fix our broken garbage disposal. He was very professional, wore a mask, and was thorough in his work. Highly recommend for any plumbing needs.

John A.
John A.
8/21/2021
Steve was exceptional from the from the start.  He responded to my yelp inquiry within 20 minutes and came to the house a few minutes ahead of the agreed on time.  Steve assessed my issue within a few minutes, a water main leak between the water meter and the front lawn.  What I appreciate about him is that he took time to provide options.  He said that we could replace the pipe from the meter to the house (very expensive) or that we could try and replace a short segment of line that he suspected was the problem.  His judgement was excellent and saved me lots of money.  Steve is honest, very hard working, kind, and polite.  He is going to be my plumber going forward.  He gets my highest recommendation.

Peaches S.
Peaches S.
11/29/2020
I needed a plumber on a rather urgent service. I called Local Local Plumbing and explained my situation. Steve said he could help me and arrived rather quickly.
He was very nice and informative about the situation. He resolved the issue quickly and I highly recommend him to anyone for his services.

I would definitely call on him again for any future plumbing needs!!!

Thank you so much Steve!!!

Mike M.
Mike M.
5/23/2021
Steve came out to my house on a Sunday morning (earlier than advertised) and cleaned out the clog in our pipes. He quickly diagnosed the issue and jumped into action. Fast, friendly and efficient, he is on our wall of fame of go to repair men. He is our only call for plumbing issues.

Theresa T.
Theresa T.
8/14/2021
I promise Steve that I will write the review on Yelp but I was not able to until now. My water heater leaked about 6 months ago and I called the plumber that help me previously but he cannot come due to COVID. He referred me to Steve and he was able to come immediately and replaced a new water heater the same day. He also text me to follow up making sure everything is good, highly recommended.

Michelle S.
Michelle S.
1/21/2021
I recently purchased a home that came with many plumbing issues, not to mention other issues. Steve responds quickly and is very professional and knowledgeable. He has been out to my home multiple times, even when we had an emergency sewage backup. I highly recommend this company for all your plumbing issues. Don't be fooled by big company names like Roto Rooter, etc. Steve is more knowledgeable and honest. Thank you for everything!

S M.
S M.
5/25/2021
Steve was very nice and did a good job repairing our bathtub drain pipe. I would hire him again.

Stephen C.
Stephen C.
5/13/2021
Really fast service and great price. Steve jetted a clogged main line for me and was a pleasure to deal with. Will recommend to all of my friends. Thanks

Philip L.
Philip L.
9/27/2020
Khuong showed up the same day I requested a quote. Came in and fixed my shower's no hot water problem as well as my broken garden hose handle. Quick in and out in a timely manner at a good competitive price. Solid job!

Pratik S.
Pratik S.
02/10/2021 12:00:00 SA
Quick, efficient, friendly and works out best options for you considering the situations.

Laurie H.
Laurie H.
09/04/2020 12:00:00 SA
Fast response, Friday PM when many others were booked.  No-nonsense price.  Steve's a good guy to work with.

Brian S.
Brian S.
09/03/2020 12:00:00 SA
I reached out to Local Local Plumbing today via text.  Steve responded almost immediately.  I explained my project and asked if he was interested.  He answered yes and indicated he could be out within the hour to give me a quote.  Steve arrived on time and gave me a very reasonable quote.  When I asked him when he could do it, he said how about now as it was only a 1hr job.  I said, sure.  He got right to work.  He completed the work within an hour and did a good job.  I will be calling Steve back for my next job.

Nicole H.
Nicole H.
05/07/2021 12:00:00 SA
Respond time was quick and punctual. Professional and quality work. Affordable rates compare to others. He took care of the leak quickly and cleaned up afterwards. Thank you! I highly recommend Local Local Plumbing.

Shana L.
Shana L.
11/17/2020
Steve Thuong was excellent.  Professional, knowledgable, and fast.  Came to my house, wore a mask, and quickly assessed what was going on with my washing machine that was backing up - water was all over my garage floor, what a mess.  He explained what to o to fix it, gave me an estimate.  He fixed it in under an hour, cleaned up the area, and all was well again.

Satish M.
Satish M.
4/28/2021
I had a water heater issue and Steve was very responsive and showed up at  the promised time. He provided his hones assessment and infact also volunteered to to pick up replacement parts from a local store. His quite was reasonable and he completed the work in a timely manner. Highly recommend Steve and would work with him again.

Erin R.
Erin R.
01/04/2021 12:00:00 SA
I was so thankful Steve was able to come out and replace our garbage disposal ... on a Sunday! Helpful, quick- thank you!!!

Benny C.
Benny C.
04/01/2021 12:00:00 SA
Were always on time as scheduled. Fast but efficient work that was professionally done.  I was totally satisfied. I had replaced a water heater,  recirculating pump, undercounter instant hot water Insinkerator, and finally the outside pressure relief valve.  Age had caught up with all.

hung w.
hung w.
3/31/2021
Had a leaky kitchen faucet. I couldn't remove it because the nut had rusted at the base. Tried everything. Finally gave up and called Khuong. He told me how to remove it myself but i decided to have him do all the work since I didn't want to make a mistake and be without water. On time, had all the Covid measures in place. Got the old one off and new one installed in no time. Awesome work. Would recommend to all my neighbors.

Suzanne L.
Suzanne L.
10/16/2020
Excellent service and very fair pricing. Khuong replied to my quote request for a shut off valve replacement the same day and completed the job the next day in short order. Then he replaced my bathroom drain with my supplied part the day after that. We texted a few times to set things up. Very easy to work with. Highly recommend.

Dave E.
Dave E.
12/23/2020
Steve came within a day to fix a drain that was blocked. The whole drain was corroded and he needed to replace it. His work was amazing and his price was very reasonable for his hours of work!

Joe K.
Joe K.
3/24/2021
Super helpful. Came out to help me with a Water Heater issue. Will use again in the future. Thanks again!

L C.
L C.
3/24/2021
Local Local Plumbing cleared a kitchen drain clog for me.  They replied quickly to my request for service on Yelp, arrived the same day, and took care of the problem quickly.

Barton C.
Barton C.
12/18/2020
Steve responded to my request for a quote very promptly, have me a quote on the phone and was at my door within 20 minutes of my posting the request on Yelp. His price was very reasonable and he took care of my water line leak quickly. I'm very happy with the quality of the work and his professionalism.

Kim S.
Kim S.
12/07/2020 12:00:00 SA
Steve is the best! I have used him for several years, and he is always timely, efficient, and reasonably priced. He is a pleasure to work with and goes above and beyond providing excellent service. I highly recommend him for all your plumbing needs.

John K.
John K.
12/02/2020 12:00:00 SA
Did great, fast work on a sewer cleanout. He arrived at our house an hour after I called him. Arrived earlier than he promised. Did water blasting both directions (in and out) for the same price as snaking. Neat and courteous. Would hire again.

Veronica A.
Veronica A.
9/17/2020
needed someone to help unclog a toliet that is used as a primary bathroom in an all female household. Thankfully I was blessed with this kind gentleman. He arrived with a mask and gloves on during this time.  I really appreciated that and how quickly the work was done. I highly reccommend his servuces to anyone that needs a little extra help. I know I sure did. Thank you and stay safe.

Tina Z.
Tina Z.
11/24/2020
Called Steve with a problem on a Sunday afternoon. He came over within an hour and fixed it right away. Very professional and honest pricing.

Satish K.
Satish K.
09/05/2020 12:00:00 SA
Very prompt and super reasonable on service. We had a clog in one of our toilets - he was in and out in 15 mins and charged just for that time.

Damion V.
Damion V.
2/17/2021
Steve did an awesome, clean and COVID-Safe job on our clogged sink. Highly recommended for professionalism and quality.

Michelle H.
Michelle H.
02/06/2021 12:00:00 SA
Steve was great to work with. I sent him a message on yelp on thursday night and he responded within 15 minutes saying he could come by the next morning at 9am.  He arrived promptly at 9 and quickly diagnosed the issue.  He got his necessary materials and I had my issue fixed shortly after.  His prices are very reasonable and he is very knowledgeable.  I decided to have him back the next day to replace my kitchen faucet.  Again a reasonable price and in an out quickly.  I would highly recommend him to anyone.  He is going to be our families go to plumber for all our plumbing needs.

Prakash N.
Prakash N.
02/04/2021 12:00:00 SA
Steve did a nice job - timely arrived and fixed the water leaking issue; installed the bidet. Responsive and of great help. He provided good suggestions for other issues too.

Keith H.
Keith H.
01/03/2021 12:00:00 SA
Steve was the first to anwer my search for a plumber on Yelp.  He showed up on time for an estimate and his estimate was very reasonable (compared to previous work on the same project).  He was willing to fix the problem by the correct but more complicated solution instead of doing a temporary job.  Steve was very friendly and kept his mask on at all times.  Definitely will keep his business card for the next plumbing job.

Wayne Y.
Wayne Y.
12/31/2020
I needed a sewer drain unclogged, on New Year's Eve.   He came out in under an hour on the same day, got it done faster than I've ever experienced with a plumber, from need to completion!   Rates were lower than almost all the other quotes from Yelp too!   Nice guy, wore a mask, never had to step into the house to get the job done.

Yasin H.
Yasin H.
9/13/2020
I called him for an emergency pipe repair. He was responded my call in timely manner and come by very quickly. He did fix the leak. I'll be calling him next time if I need any plumbing work. Highly recommend his services for everyone.

John K.
John K.
12/02/2020 12:00:00 SA
Did great, fast work on a sewer cleanout. He arrived at our house an hour after I called him. Arrived earlier than he promised. Did water blasting both directions (in and out) for the same price as snaking. Neat and courteous. Would hire again.

Veronica A.
Veronica A.
9/17/2020
needed someone to help unclog a toliet that is used as a primary bathroom in an all female household. Thankfully I was blessed with this kind gentleman. He arrived with a mask and gloves on during this time.  I really appreciated that and how quickly the work was done. I highly reccommend his servuces to anyone that needs a little extra help. I know I sure did. Thank you and stay safe.

Tina Z.
Tina Z.
11/24/2020
Called Steve with a problem on a Sunday afternoon. He came over within an hour and fixed it right away. Very professional and honest pricing.

Satish K.
Satish K.
09/05/2020 12:00:00 SA
Very prompt and super reasonable on service. We had a clog in one of our toilets - he was in and out in 15 mins and charged just for that time.

Damion V.
Damion V.
2/17/2021
Steve did an awesome, clean and COVID-Safe job on our clogged sink. Highly recommended for professionalism and quality.

Michelle H.
Michelle H.
02/06/2021 12:00:00 SA
Steve was great to work with. I sent him a message on yelp on thursday night and he responded within 15 minutes saying he could come by the next morning at 9am.  He arrived promptly at 9 and quickly diagnosed the issue.  He got his necessary materials and I had my issue fixed shortly after.  His prices are very reasonable and he is very knowledgeable.  I decided to have him back the next day to replace my kitchen faucet.  Again a reasonable price and in an out quickly.  I would highly recommend him to anyone.  He is going to be our families go to plumber for all our plumbing needs.

Prakash N.
Prakash N.
02/04/2021 12:00:00 SA
Steve did a nice job - timely arrived and fixed the water leaking issue; installed the bidet. Responsive and of great help. He provided good suggestions for other issues too.

Keith H.
Keith H.
01/03/2021 12:00:00 SA
Steve was the first to anwer my search for a plumber on Yelp.  He showed up on time for an estimate and his estimate was very reasonable (compared to previous work on the same project).  He was willing to fix the problem by the correct but more complicated solution instead of doing a temporary job.  Steve was very friendly and kept his mask on at all times.  Definitely will keep his business card for the next plumbing job.

Wayne Y.
Wayne Y.
12/31/2020
I needed a sewer drain unclogged, on New Year's Eve.   He came out in under an hour on the same day, got it done faster than I've ever experienced with a plumber, from need to completion!   Rates were lower than almost all the other quotes from Yelp too!   Nice guy, wore a mask, never had to step into the house to get the job done.

Yasin H.
Yasin H.
9/13/2020
I called him for an emergency pipe repair. He was responded my call in timely manner and come by very quickly. He did fix the leak. I'll be calling him next time if I need any plumbing work. Highly recommend his services for everyone.

Jeanne B.
Jeanne B.
12/12/2020 12:00:00 SA
We would very highly recommend Steve Khuong Sy and his Local Local Plumbing. We had an emergency on a Friday evening and Steve came right out and did what he could and returned on Saturday to get materials and finish the job. He was super conscientious and pleasant. He really went out of his way and his bill was reasonable. We would certainly use Steve's service again.

Jarrod J.
Jarrod J.
09/08/2020 12:00:00 SA
We're very happy with the service we received from Steve at Local Local Plumbing. He responded to our request for quote quickly (on a holiday weekend no less), came out to inspect and estimate the same morning, completed the work quickly, and did it all at a very reasonable price. Great plumber, highly recommended!

Seema K.
Seema K.
10/13/2020
Fast, efficient, and very reasonable pricing. Our kitchen garbage disposal was broken in our rental unit and needed to be fixed. I sent out quote requests. Khuong from Local Local Plumbing responded quickly, had the most competitive pricing and fixed the disposal within the day. The garbage disposal once fixed makes no sound and our tenant is very happy with the repairs. Highly recommend.

Neema M.
Neema M.
11/20/2020
Responded quickly. Showed up on time. Got the emergency taken care of and came next days with parts to do permanent repair. Professional, competent and friendly.

Joyce C.
Joyce C.
9/16/2020
Received very prompt response to request for estimate.  Preliminary estimate for work site-unseen was substantially less than a few others I had received so decided to have him come and see it.   Steve showed up promptly the next morning, confirmed the quote and took care of a very clogged sink in our company warehouse.  Very happy - even gave him a tip because his pricing was so fair.

George S.
George S.
09/09/2020 12:00:00 SA
I needed faucet replacement in a bathroom, called Local Plumbing and next morning Steve came to my house.  The job was done promptly in perfectly professional manner making me happy with the plumber I invited to fix the problem.  Steve is skillful, diligent, courteous, and very knowledgeable.  Not only does he handle the problem, but also provides good customer education, and his price is quite competitive.  If I have any plumbing related problem in the future I will call Steve without hesitations.  Thank you Steve!

Jon L.
Jon L.
09/02/2020 12:00:00 SA
Steve is a really good, licensed plumber who works hard for his people and is very fast. I used him to help step in on a remodel when my hired general contractor had a plumbing sub who had failed out. It was important to me to get the job done quickly and on time as we had a baby on the way and were up against the clock and Steve delivered really well. I highly recommend him and I plan to use him again on my net bathroom remodel.

James N.
James N.
9/14/2020
I called about ten other plumbers, but I am glad that I went with Steve. Not a lot of places were open on a Sunday, but I had a leak underneath my kitchen sink so I needed it fixed right away. He was very fair on pricing while other companies on here are out to scam you for the same type of work he did for me. When he arrived, he knew exactly what to replace and started working immediately. He also gave me advise on other areas of my sink that will need to be replaced later, which were great tips. It was a small job, so he was done within an hour. It definitely would've taken me longer if I had done it myself, so great turnaround time. It's been about 24 hours and all the work he did is holding up with no more leaks. I am extremely pleased with the outcome and have other projects that I will contact him about later. If you decide to go through with this, just know that will be dealing with someone who is professional, courteous, and capable! HIGHLY RECOMMENDED!

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