Description
Hammond's Rooter has been serving Lomita and surrounding areas for over 20 years. John specializes in leak detection/repair and stoppages.
HISTORY
Established in 1995.
John has spent his entire adult life in the plumbing field. He only took a break from actual plumbing for 6 years when he taught plumbing as a trade.
ABOUT BUSINESS OWNER
John is the plumber that other plumbers call.
SERVICES
Drain Cleaning, Pipe Repair, Toilet Repair , Bathtub & Shower Installation, Drain Installation, Faucet Repair, Gas Line Services, Leak Detection, Sewer Services, Toilet Installation, Water Heater Repair, Emergency Services, Sink Repair, Water Heater Installation , Bathtub & Shower Repair, Faucet Installation, Garbage Disposal Repair, Pipe Installation, Septic Tank Services, Sink Installation, Water Filter Services, , ,
Reviews
Just want to thank John and his team for their reliability, professionalism, reasonably priced, and of course quality work. John has a great down to earth personality and is not there to give you a up-sale. Looking forward in having our water heater replaced with John and his team in the near future. Thank you Hammond's Rooter.
Update 1/28/21
Had John and team install a tankless water heater outside. They removed the old metal shed and old water heater and removed from site. Installed tankless heater and also John called out a electrician to draw out a outside outlet for the heater. They cleaned and patched the area. John also stated he will come out in 6 months to go over the cleaning and flushing of system for good maintenance. Thank you John and team for your help and great service! Highly recommended.
Victor W.
02/08/2019 12:00:00 SA
After reading all the reviews I decided to give John a try. He was every bit as good as everyone says. He was very knowledgeable, reasonably priced, and just a great guy. I'm glad to have found him and will be calling any time I need a plumber in the future.
Victor W.
02/08/2019 12:00:00 SA
After reading all the reviews I decided to give John a try. He was every bit as good as everyone says. He was very knowledgeable, reasonably priced, and just a great guy. I'm glad to have found him and will be calling any time I need a plumber in the future.
Had a backed up mainline that I had 2 other rooter companies clear out but few days later clog up again. Decided to go with Hammond's Rooter cause of the great reviews and it paid off. John showed up along with his son Jake and spent time to run camera up the mainline both ways to show me what the problem was in multiple areas. The other rooter companies just want to punch threw and getting it flowing, get paid and go... John and his son took there time to go thru and clear out everything in all the trouble spots. I like that he was on time, very patient in explaining everything and stuck to his quote for the job even though they spent several hours on the job and didn't tack on surprise fees vs the other 30 min blow and go rooters that came before that only cleared the line for few days only to plug up again. I've dealt with many, many plumbers as a property manager and it's not often u find one that is up front and honest so when u do find that needle the haystack u better hold onto it. Will be calling John at Hammond's Rooter from now on
Kit M.
12/05/2017 12:00:00 SA
There's backup in the bathtub, toilet bowl and undrained sink. I was in urgent need of unblocking the drains. I found Hammond's on Yelps. John, the owner, answered my call and reacted very promptly. John sent Jimmy to take care of my order. Jimmy snaked through the main line and bathtub patiently. He has solved the problem in a swift, tidy and professional manner. The service charge is at a reasonable and affordable level. There is no surcharge for emergency call. I will definitely use Hammond's again as needs arise
I highly recommend Hammond's Rooter
Prompt response, and a quick, efficient job. Our clean-out isn't very convenient, but John got it to work. And a very reasonable price!
Jamie P.
04/10/2018 12:00:00 SA
Hammond is great and stands by his work!
His response time is fast and he guarantees any work he does! I would recommend him to my family and friends!
Jeanette S.
01/10/2021 12:00:00 SA
Service is excellent and extremely reasonable ~ even on our Sunday emergency job! John responded promptly and was able to fix our problem with the best technology available. His expertise reduced the amount of time needed to find the pipes and discover our main-line backup problem. He was quick, did an outstanding cleanup following the work, and gave us great suggestions to help save us time and money in the future. There is no doubt that I will call him again and again! Don't hesitate to contact him! He is the BEST!
We had our toilet act up on new years eve morning and called john sunday morning. He was at our home in under an hour and discovered we had giant roots growing up our toilet pipes. He was extremely helpful and had our toilet flushing back to normal in no time. Would highly recommend him for any job and will be using him in the future!
Had a backed up drain and called John early on a Monday morning after the Thanksgiving holiday expecting to not get an appointment till later in the week. John was able to send out Jimmy to help me out a few hours later. Excellent pricing, very professional and an all around pleasure to do business with. I couldn't recommend these guys enough, Jimmy was very knowledgeable and friendly. The work area was returned to normal and very clean. Easily the best in the South Bay.
Stevie L.
03/05/2016 12:00:00 SA
We have known John for over 10 years - he has installed tubs, plumbing for showers/tubs, put in a recessed drain box for washer and updated that plumbing, cleared clogged drains/pipes, the list is long - he is our only plumber - when you have the best, you don't look elsewhere! If you want the job done right without the price gouging you get with other plumbers, then you will not find a more honest, fair and competent person to work on your home.
Called up John on an emergency, responded quickly and did a great job. Thank you for all your help and your patience (inside joke)!!!!!
It's hard to find people these days that offer quality service AND have integrity. I would highly recommend Hammond's Rooter to everyone! They will not only handle your plumbing issues, but they will do so quickly, efficiently and honestly. I've dealt with both John and Jimmy and both went above and beyond to fix our problems and make us feel cared for. I am so so glad I found my go-to plumbers! I rarely review on yelp but these guys made me want to take the extra step just to let you all know how great they are.
Tonight when I came home from work, I discovered our toilets had clogged! And the bathtub! And nothing was going down! The good old sewer main clog, a familiar sight if you've lived in the great old houses of Torrance. I had a sinking feeling in my stomach, preparing myself to call many plumbers and be stuck with no working toilets tonight.
So I searched for a plumber on yelp, and see all the usual plumbers... but then I saw Hammond's Rooter. I've never heard of them before, so I decided to give them a call. John answered the phone, and let me know that he'd get a plumber out as soon as possible - Jimmy showed up at my door 30 minutes later.
In my years living in Torrance I've never had a plumber come to my house 30 minutes after calling, especially not at 9pm on a Friday. John ended up having to come over too, so they could snake the drain from the roof. They worked their butts off, and did a fantastic job. The price was very reasonable, too!
Again, I can't overstate how much I appreciate their work, thanks Jimmy and John! I really, really appreciate it!
Local, quick response, super friendly and efficient, definitely recommend and would definitely call again...
Denise H
Support local small businesses....
The kids were playing out front today and our son brock a water line...it seemed like a nightmare until we called John. He arrived with 10 minutes of us calling him, looked at the pipe, told my husband exaclty what he needed to do, went and bought the parts, came back and fixed it!!! It was all so fast! He arrived at 9:30 PM and left by 10:30/10:40ish. So thankful to have had such an awesome experience and that my husband did not have to try to figure out how to fix the problem!!! Thanks John!!!
Tonight when I came home from work, I discovered our toilets had clogged! And the bathtub! And nothing was going down! The good old sewer main clog, a familiar sight if you've lived in the great old houses of Torrance. I had a sinking feeling in my stomach, preparing myself to call many plumbers and be stuck with no working toilets tonight.
So I searched for a plumber on yelp, and see all the usual plumbers... but then I saw Hammond's Rooter. I've never heard of them before, so I decided to give them a call. John answered the phone, and let me know that he'd get a plumber out as soon as possible - Jimmy showed up at my door 30 minutes later.
In my years living in Torrance I've never had a plumber come to my house 30 minutes after calling, especially not at 9pm on a Friday. John ended up having to come over too, so they could snake the drain from the roof. They worked their butts off, and did a fantastic job. The price was very reasonable, too!
Again, I can't overstate how much I appreciate their work, thanks Jimmy and John! I really, really appreciate it!
John and his crew are the best around. My husband, Dennis, and I have used them several times now and they are fast, honest, and reasonably priced. We highly recommend them.
Kim M.
03/02/2020 12:00:00 SA
During a recent major remodel of our Torrance house, we were informed by our prime contractor that our 40 year old copper plumbing was totally shot and in need of replacement. John Hammond's team came highly recommended and spent a full two weeks ripping out the old copper lines and installing new PEX transmission tubing and custom copper points of use. He communicated with us daily on any issues that arose as well as some excellent upgrades and recommendations -- all within the initial price quote which, was at a very fair market price. It was a total pleasure to work with his team which was extremely courteous and professional throughout the job. Rather than focusing on doing the job fast they instead to the time to make sure they did the job right. The final pressure testing of the system proved the quality of the workmanship. I would highly recommend John and his crew to any one needing residential plumbing work done on the smallest to largest jobs. Bill M.
Adam P.
08/05/2019 12:00:00 SA
John is the nicest plumber I have even met. He was a referral from a neighbor and is an expert plumber. We had a significant clog caused by metal falling into our plumbing system from a rusty pipe. John maintained an extremely pleasant and teacher-like attitude while we discussed the clog. John was able to clear the clog and double checked with his scope. John ensured this problem would not happen again and we appreciated his superior customer service.
Fabulous Lomita plumber, very quick response time, very knowledgeable of problem and took care of it without hesitation. Reasonable, highly recommend calling him with any plumbing issues.
John Hammond is a very special guy. He is a fantastic plumber , who came to my house 3 times to diagnose and replace a hot water recirculating pump that was installed by another plumber, 2 weeks before, but didn't work.. He finally proved to the manufacturer that the pump was defective, after exhaustively testing it , replaced it and got my hot water system to work.
John has immense plumbing knowledge , integrity and expertise and I highly recommend him.
A new and completely different plumbing job in my shower is planned for in a few weeks.
Thanks John !!
Jonathan P.
05/12/2014 12:00:00 SA
Great guy, great job. Our kitchen sinks and washing-machine drain started backing up on a Sunday afternoon, and John returned my call quickly, although he was on the road. We agreed on Monday morning at 8:00, and that's when he arrived. The job was done quickly and for a fair price. Local guy, very personable and knowledgeable.
We had them out just for one small job , replacing wax ring on toilet . Jake and Sean quickly took care of the problem, explained what they did, and advised next steps. Price was reasonable and everything is working well so far . We asked them about some additional work and will update if we get a quote we like and decide to proceed with that.
We had our toilet act up on new years eve morning and called john sunday morning. He was at our home in under an hour and discovered we had giant roots growing up our toilet pipes. He was extremely helpful and had our toilet flushing back to normal in no time. Would highly recommend him for any job and will be using him in the future!
Called up John on an emergency, responded quickly and did a great job. Thank you for all your help and your patience (inside joke)!!!!!
John and his crew are the best around. My husband, Dennis, and I have used them several times now and they are fast, honest, and reasonably priced. We highly recommend them.
Edward C.
04/05/2017 12:00:00 SA
Had to get a nasty clogged kitchen sink fixed quickly. Total time from first phone call to a clear, well running kitchen sink was just over 2 hours. Fast, affordable and professional. Can't ask for more.
We had them out just for one small job , replacing wax ring on toilet . Jake and Sean quickly took care of the problem, explained what they did, and advised next steps. Price was reasonable and everything is working well so far . We asked them about some additional work and will update if we get a quote we like and decide to proceed with that.
Hippie B.
12/03/2019 12:00:00 SA
We received johns number from a neighbor who has used them for years and highly rcommended him.
John showed up for the estimate. we discussed what we wanted and he said he would have the estimate ready that night or the next day. In the middle of the estimate some guys walks up from the street and indicates not to say anything as he surprises john, a miracle it was his pastor of his church who jogs by my house everyday. I thought that was funny seeing that I am outside from dawn to dusk everyday (my neighbors will testfy to that fact) and I have never seen this guy once. He acted kind of suprised when he turned around, and after he left one of my other contractors said that it looked and seemed really strange and to be set up. I had a similar feeling.
The next day came and went with no word from John on the prices, a couple days later I called and he apologized gave an excuse and said he would get it to me. A few days came and went wth no word from john. I called again and I left a voice mail for him, then I call again and this time it went straight to voice mail, I then sent a text saying so it seems you are not interested in doing my job. At least have the decency to acknowlege either way. This is not a very christian way to treat people.
That was exactly 1:37 pm oct 24th. At 1:38pm exactly on the same day he responded with sorry again and another excuse. Then at 1:41 pm just a couple minutes later he askes some detail question. We did try a couple times to send a video but were unable to get it to him because of size, that was on oct 17th, oh and he never responded to that text request asking if he wants it on a flash drive.
We will never recommend him.
Prompt response, and a quick, efficient job. Our clean-out isn't very convenient, but John got it to work. And a very reasonable price!
Dave S.
02/09/2019 12:00:00 SA
Update! My son and tried a DIY quick change of a shower head earlier and, of course something went wrong! Never fails!!
Called Hammond's Rooter as usual and John came out and saved the day!!
John has been our plumber for probably 20 years and I highly recommend him as he is knowledgeable, professional and ethical! I'd give him 10 stars if I could!! Bless you John and thanks man!!
Edward C.
04/05/2017 12:00:00 SA
Had to get a nasty clogged kitchen sink fixed quickly. Total time from first phone call to a clear, well running kitchen sink was just over 2 hours. Fast, affordable and professional. Can't ask for more.
I called John at 10pm on a Saturday night because there was water backed up into my shower. He picked up first call and headed over after I told him of the problem. I was new to this property so I didn't know where all the clean out pipes were. After working for almost two hours at a pipe that was too far from where the clog was, we called it a night. Seeming that the job was a failure, the very next morning I found a hidden clean out pipe that was 10 feet from where the clog was suspected. Right then I texted John of my discovery and he replied he would get to me first chance he gets. He arrived soon after and was able to fix and finish the job in about 10 minutes. I am very satisfied with how quickly John came back to try again and easily solved my problem. Great guy, honest, nice smile.
We have used John twice at our home and we have been very pleased with his knowledge, professionalism and service. He is very trustworthy. We highly recommend John, and believe you won't regret using his services.
Ekochakji ..
09/11/2018 12:00:00 SA
I am very thankful to John for helping us out with a stubborn clog in one of our pipes. He took great care to get the job done right and offered recommendations so we could avoid further costly repairs. I appreciate his professionalism and hard work.
Steve H.
03/03/2016 12:00:00 SA
Hammond's rooter DELIVERED! Friendly, hard worker, John went the extra distance to really attack the roots in my main line. Didn't just punch through the clog, but went back over it again and again to clear it out. I highly recommend him!
Fabulous Lomita plumber, very quick response time, very knowledgeable of problem and took care of it without hesitation. Reasonable, highly recommend calling him with any plumbing issues.
We have had John out to the house a few times and every time he gets the job done! Today he came out to snake the drain and fixed a leaky shower drain. He is always kind, courteous and fair. Our house and plumbing are old and I'm sure he could try and sell us the farm if he wanted to, but he has never made us feel taken advantage of, only ever taken care of and appreciative of the business.
I am completely satisfied with this service, and Jose Lopez was clean, thorough and good!! Highly recommended!! ;-)
Great job for snaking my main line from the roof. Friendly and courteous.
Had a backed up mainline that I had 2 other rooter companies clear out but few days later clog up again. Decided to go with Hammond's Rooter cause of the great reviews and it paid off. John showed up along with his son Jake and spent time to run camera up the mainline both ways to show me what the problem was in multiple areas. The other rooter companies just want to punch threw and getting it flowing, get paid and go... John and his son took there time to go thru and clear out everything in all the trouble spots. I like that he was on time, very patient in explaining everything and stuck to his quote for the job even though they spent several hours on the job and didn't tack on surprise fees vs the other 30 min blow and go rooters that came before that only cleared the line for few days only to plug up again. I've dealt with many, many plumbers as a property manager and it's not often u find one that is up front and honest so when u do find that needle the haystack u better hold onto it. Will be calling John at Hammond's Rooter from now on
Great job for snaking my main line from the roof. Friendly and courteous.
Talitha C.
03/06/2018 12:00:00 SA
had a pipe broke in the middle of the night, had the water shut off, and called john hammond and left a msg(since its in the middle of the night) they came early in the morning and john fixed our pipe in a couple hours! we use hammond rooter before and always great service and excellent work! u need plumbing or any other drain work hammond rooter is the number to call! thanks again john hammond rooter!!! AAA++
Diana V.
02/02/2015 12:00:00 SA
HONEST guy. He actually answers his phone and gives you a specific ETA. I own a commercial kitchen, and he hasn't failed me yet. He actually has always come the same day I call =) If you're local... home or business, this guy is your man!!!
John Hammond is a very special guy. He is a fantastic plumber , who came to my house 3 times to diagnose and replace a hot water recirculating pump that was installed by another plumber, 2 weeks before, but didn't work.. He finally proved to the manufacturer that the pump was defective, after exhaustively testing it , replaced it and got my hot water system to work.
John has immense plumbing knowledge , integrity and expertise and I highly recommend him.
A new and completely different plumbing job in my shower is planned for in a few weeks.
Thanks John !!
I came from out of town to house sit for my mother. One of the bathroom drains became clogged. I did not know who my mothers regular plumber was so I looked online and choose Hammond's Rooter. John personally answered the phone, I explained what was happening and he had some workers there in a couple of hours. They were very professional and polite. The workers had to go on the roof and snake the drain. They also took time to inform me of some things I could do to avoid this happening again. Thank you for a job well done.
Stevie L.
03/05/2016 12:00:00 SA
We have known John for over 10 years - he has installed tubs, plumbing for showers/tubs, put in a recessed drain box for washer and updated that plumbing, cleared clogged drains/pipes, the list is long - he is our only plumber - when you have the best, you don't look elsewhere! If you want the job done right without the price gouging you get with other plumbers, then you will not find a more honest, fair and competent person to work on your home.
Jenny I.
09/11/2014 12:00:00 SA
I rent a townhouse in Lomita and our management company is nothing short of awful. So after 3 years of struggling with a leaking toilet, I finally took matters into my hand and called John... and you know what? It is the SMARTEST thing I have done in ages!
John was courteous, prompt, professional and very reasonable. He showed up within 10 minutes, diagnosed the issue within 5 minutes and completed the repair in 45 minutes. I am still ASTOUNDED! He took the time to explain the problem (in layman terms I understood) and made me feel very comfortable with the process. He also did an excellent job with the repair,making the rest of the bathroom actually look like it could use a makeover now!
Lastly, John is a personable and friendly guy who lives in our neighborhood (I am a fan of patronizing local businesses). So if you have a plumbing problem, I strongly recommend that you give John a call!
Kim M.
03/02/2020 12:00:00 SA
During a recent major remodel of our Torrance house, we were informed by our prime contractor that our 40 year old copper plumbing was totally shot and in need of replacement. John Hammond's team came highly recommended and spent a full two weeks ripping out the old copper lines and installing new PEX transmission tubing and custom copper points of use. He communicated with us daily on any issues that arose as well as some excellent upgrades and recommendations -- all within the initial price quote which, was at a very fair market price. It was a total pleasure to work with his team which was extremely courteous and professional throughout the job. Rather than focusing on doing the job fast they instead to the time to make sure they did the job right. The final pressure testing of the system proved the quality of the workmanship. I would highly recommend John and his crew to any one needing residential plumbing work done on the smallest to largest jobs. Bill M.
Tina M.
04/06/2016 12:00:00 SA
Such a pleasure working with John and Jimmy. Very professional and polite and reasonable rates to boot.
I must not forget to mention the promptness of the return calls and showing up when scheduled. I appreciate working with people with integrity. So hard to find today.
Sean A.
04/10/2018 12:00:00 SA
John was very professional and showed up in a timely manner. His work was good and the price very reasonable to fix a pinhole leak on one of the waterlines. Other plumbers were asking $200-$300 for less than an hours job. Johns Price was much less.
Local, quick response, super friendly and efficient, definitely recommend and would definitely call again...
Denise H
Support local small businesses....
Tina M.
04/06/2016 12:00:00 SA
Such a pleasure working with John and Jimmy. Very professional and polite and reasonable rates to boot.
I must not forget to mention the promptness of the return calls and showing up when scheduled. I appreciate working with people with integrity. So hard to find today.
We have had John out to the house a few times and every time he gets the job done! Today he came out to snake the drain and fixed a leaky shower drain. He is always kind, courteous and fair. Our house and plumbing are old and I'm sure he could try and sell us the farm if he wanted to, but he has never made us feel taken advantage of, only ever taken care of and appreciative of the business.
Erika M.
02/06/2014 12:00:00 SA
Great customer service! Where other plumbers were trying to charge me an outrageous about Hammond's Rooter came in and showed me that the problem really wasn't that big. Very honest! Will use them again for sure!
Sarah B.
01/07/2018 12:00:00 SA
John Hammond is awesome!! He came out to fix a water line back up late this afternoon - Sunday. John is personable and very informative about what the problem was. A few hours later our problem fixed and both bathrooms left cleaner than before he arrived. I would recommend John anytime!
Kit M.
12/05/2017 12:00:00 SA
There's backup in the bathtub, toilet bowl and undrained sink. I was in urgent need of unblocking the drains. I found Hammond's on Yelps. John, the owner, answered my call and reacted very promptly. John sent Jimmy to take care of my order. Jimmy snaked through the main line and bathtub patiently. He has solved the problem in a swift, tidy and professional manner. The service charge is at a reasonable and affordable level. There is no surcharge for emergency call. I will definitely use Hammond's again as needs arise
I highly recommend Hammond's Rooter
The kids were playing out front today and our son brock a water line...it seemed like a nightmare until we called John. He arrived with 10 minutes of us calling him, looked at the pipe, told my husband exaclty what he needed to do, went and bought the parts, came back and fixed it!!! It was all so fast! He arrived at 9:30 PM and left by 10:30/10:40ish. So thankful to have had such an awesome experience and that my husband did not have to try to figure out how to fix the problem!!! Thanks John!!!
I came from out of town to house sit for my mother. One of the bathroom drains became clogged. I did not know who my mothers regular plumber was so I looked online and choose Hammond's Rooter. John personally answered the phone, I explained what was happening and he had some workers there in a couple of hours. They were very professional and polite. The workers had to go on the roof and snake the drain. They also took time to inform me of some things I could do to avoid this happening again. Thank you for a job well done.
Adam P.
08/05/2019 12:00:00 SA
John is the nicest plumber I have even met. He was a referral from a neighbor and is an expert plumber. We had a significant clog caused by metal falling into our plumbing system from a rusty pipe. John maintained an extremely pleasant and teacher-like attitude while we discussed the clog. John was able to clear the clog and double checked with his scope. John ensured this problem would not happen again and we appreciated his superior customer service.
Tim C.
05/11/2018 12:00:00 SA
Friendly, knowledgeable, efficient and a joy to be helped by in time of need. John found options that were less disruptive and worked than prior rooter. Would recommend to friends & family.
Jenny I.
09/11/2014 12:00:00 SA
I rent a townhouse in Lomita and our management company is nothing short of awful. So after 3 years of struggling with a leaking toilet, I finally took matters into my hand and called John... and you know what? It is the SMARTEST thing I have done in ages!
John was courteous, prompt, professional and very reasonable. He showed up within 10 minutes, diagnosed the issue within 5 minutes and completed the repair in 45 minutes. I am still ASTOUNDED! He took the time to explain the problem (in layman terms I understood) and made me feel very comfortable with the process. He also did an excellent job with the repair,making the rest of the bathroom actually look like it could use a makeover now!
Lastly, John is a personable and friendly guy who lives in our neighborhood (I am a fan of patronizing local businesses). So if you have a plumbing problem, I strongly recommend that you give John a call!
Tracy R.
03/08/2018 12:00:00 SA
Main line clogs are rampant where we live in the South Bay and happens to just about every homeowner at some point. After looking at several different plumber reviews, we took a chance on Hammond's and we're happy we did. Hammond's was the first plumber that didn't try to convince us we needed to replace the main line, unlike other plumbers who have unclogged the drain in the past. They just came over (after doing the same job at a couple other places), cleared the line, and explained what was clogging it. The fee was very competitive and John was courteous and pleasant. I also appreciate working with a small, local business. While it took a couple hours for them to be able to come out because they were busy, I'm glad we waited. We won't hesitate to call them again with any future plumbing issues.
Talitha C.
03/06/2018 12:00:00 SA
had a pipe broke in the middle of the night, had the water shut off, and called john hammond and left a msg(since its in the middle of the night) they came early in the morning and john fixed our pipe in a couple hours! we use hammond rooter before and always great service and excellent work! u need plumbing or any other drain work hammond rooter is the number to call! thanks again john hammond rooter!!! AAA++
Diana V.
02/02/2015 12:00:00 SA
HONEST guy. He actually answers his phone and gives you a specific ETA. I own a commercial kitchen, and he hasn't failed me yet. He actually has always come the same day I call =) If you're local... home or business, this guy is your man!!!
Larry S.
05/06/2018 12:00:00 SA
The first time we used Hammond's was a good experience; the second, not so much. John was a no-show for the appointment at my house. He did not answer his phone or respond to the texts I sent asking if he was coming. If he couldn't make it, the least he should have done was to let me know.
That type of behavior is less than professional.
I couldn't figure out why my bathroom always smelled bad. I tried cleaning the shower drain with chemicals and a paint roller. A cleaning tip I found on the web. Didn't work. I suspected there was no trap in the shower allowing the fowl smell to escape. So I called Hammond's Rooter. They were here in 1 hour and confirmed my suspicion. It was a tough dirty job crawling under the house and they had it fixed in a few hours. No more smell. And very reasonable.
Hippie B.
12/03/2019 12:00:00 SA
We received johns number from a neighbor who has used them for years and highly rcommended him.
John showed up for the estimate. we discussed what we wanted and he said he would have the estimate ready that night or the next day. In the middle of the estimate some guys walks up from the street and indicates not to say anything as he surprises john, a miracle it was his pastor of his church who jogs by my house everyday. I thought that was funny seeing that I am outside from dawn to dusk everyday (my neighbors will testfy to that fact) and I have never seen this guy once. He acted kind of suprised when he turned around, and after he left one of my other contractors said that it looked and seemed really strange and to be set up. I had a similar feeling.
The next day came and went with no word from John on the prices, a couple days later I called and he apologized gave an excuse and said he would get it to me. A few days came and went wth no word from john. I called again and I left a voice mail for him, then I call again and this time it went straight to voice mail, I then sent a text saying so it seems you are not interested in doing my job. At least have the decency to acknowlege either way. This is not a very christian way to treat people.
That was exactly 1:37 pm oct 24th. At 1:38pm exactly on the same day he responded with sorry again and another excuse. Then at 1:41 pm just a couple minutes later he askes some detail question. We did try a couple times to send a video but were unable to get it to him because of size, that was on oct 17th, oh and he never responded to that text request asking if he wants it on a flash drive.
We will never recommend him.
Sean A.
04/10/2018 12:00:00 SA
John was very professional and showed up in a timely manner. His work was good and the price very reasonable to fix a pinhole leak on one of the waterlines. Other plumbers were asking $200-$300 for less than an hours job. Johns Price was much less.
Jamie P.
04/10/2018 12:00:00 SA
Hammond is great and stands by his work!
His response time is fast and he guarantees any work he does! I would recommend him to my family and friends!
Tracy R.
03/08/2018 12:00:00 SA
Main line clogs are rampant where we live in the South Bay and happens to just about every homeowner at some point. After looking at several different plumber reviews, we took a chance on Hammond's and we're happy we did. Hammond's was the first plumber that didn't try to convince us we needed to replace the main line, unlike other plumbers who have unclogged the drain in the past. They just came over (after doing the same job at a couple other places), cleared the line, and explained what was clogging it. The fee was very competitive and John was courteous and pleasant. I also appreciate working with a small, local business. While it took a couple hours for them to be able to come out because they were busy, I'm glad we waited. We won't hesitate to call them again with any future plumbing issues.
I couldn't figure out why my bathroom always smelled bad. I tried cleaning the shower drain with chemicals and a paint roller. A cleaning tip I found on the web. Didn't work. I suspected there was no trap in the shower allowing the fowl smell to escape. So I called Hammond's Rooter. They were here in 1 hour and confirmed my suspicion. It was a tough dirty job crawling under the house and they had it fixed in a few hours. No more smell. And very reasonable.
Tim C.
05/11/2018 12:00:00 SA
Friendly, knowledgeable, efficient and a joy to be helped by in time of need. John found options that were less disruptive and worked than prior rooter. Would recommend to friends & family.
Just want to thank John and his team for their reliability, professionalism, reasonably priced, and of course quality work. John has a great down to earth personality and is not there to give you a up-sale. Looking forward in having our water heater replaced with John and his team in the near future. Thank you Hammond's Rooter.
Update 1/28/21
Had John and team install a tankless water heater outside. They removed the old metal shed and old water heater and removed from site. Installed tankless heater and also John called out a electrician to draw out a outside outlet for the heater. They cleaned and patched the area. John also stated he will come out in 6 months to go over the cleaning and flushing of system for good maintenance. Thank you John and team for your help and great service! Highly recommended.
Great service, fast and easy!
Called John and he had a tech at my house within 2 hours.
Jimmy was knowledgeable and friendly. He made quick work of my backed up shower drain. I will use their service again!
It's hard to find people these days that offer quality service AND have integrity. I would highly recommend Hammond's Rooter to everyone! They will not only handle your plumbing issues, but they will do so quickly, efficiently and honestly. I've dealt with both John and Jimmy and both went above and beyond to fix our problems and make us feel cared for. I am so so glad I found my go-to plumbers! I rarely review on yelp but these guys made me want to take the extra step just to let you all know how great they are.
Larry S.
05/06/2018 12:00:00 SA
The first time we used Hammond's was a good experience; the second, not so much. John was a no-show for the appointment at my house. He did not answer his phone or respond to the texts I sent asking if he was coming. If he couldn't make it, the least he should have done was to let me know.
That type of behavior is less than professional.
I called John Hammond to look at a drain repair after another company tried to convince me that we had a main drain line that needed to be replaced at a cost in the 5-figure range. John provided total transparency and education along the way while diagnosing the true issue (not in the main line) and repairing it for a fraction of the cost.
For any drain related issues John will be our go to guy going forward!
Erika M.
02/06/2014 12:00:00 SA
Great customer service! Where other plumbers were trying to charge me an outrageous about Hammond's Rooter came in and showed me that the problem really wasn't that big. Very honest! Will use them again for sure!
Steve H.
03/03/2016 12:00:00 SA
Hammond's rooter DELIVERED! Friendly, hard worker, John went the extra distance to really attack the roots in my main line. Didn't just punch through the clog, but went back over it again and again to clear it out. I highly recommend him!
Highly recommended. John was on time, friendly, and knowledgeable.
Unclogged my kitchen sink and washer. Didn't try to upsell or BS about needing major work. He tried with a regular snake which didn't work, so he got another heavy duty snake and solved the problem. There was a plug missing and John provided one without me asking, what a great guy.
My neighbor even knew him and said he was a great guy.
We have used John twice at our home and we have been very pleased with his knowledge, professionalism and service. He is very trustworthy. We highly recommend John, and believe you won't regret using his services.
Jeanette S.
01/10/2021 12:00:00 SA
Service is excellent and extremely reasonable ~ even on our Sunday emergency job! John responded promptly and was able to fix our problem with the best technology available. His expertise reduced the amount of time needed to find the pipes and discover our main-line backup problem. He was quick, did an outstanding cleanup following the work, and gave us great suggestions to help save us time and money in the future. There is no doubt that I will call him again and again! Don't hesitate to contact him! He is the BEST!
Jonathan P.
05/12/2014 12:00:00 SA
Great guy, great job. Our kitchen sinks and washing-machine drain started backing up on a Sunday afternoon, and John returned my call quickly, although he was on the road. We agreed on Monday morning at 8:00, and that's when he arrived. The job was done quickly and for a fair price. Local guy, very personable and knowledgeable.
I called John at 10pm on a Saturday night because there was water backed up into my shower. He picked up first call and headed over after I told him of the problem. I was new to this property so I didn't know where all the clean out pipes were. After working for almost two hours at a pipe that was too far from where the clog was, we called it a night. Seeming that the job was a failure, the very next morning I found a hidden clean out pipe that was 10 feet from where the clog was suspected. Right then I texted John of my discovery and he replied he would get to me first chance he gets. He arrived soon after and was able to fix and finish the job in about 10 minutes. I am very satisfied with how quickly John came back to try again and easily solved my problem. Great guy, honest, nice smile.
I am completely satisfied with this service, and Jose Lopez was clean, thorough and good!! Highly recommended!! ;-)
Had a backed up drain and called John early on a Monday morning after the Thanksgiving holiday expecting to not get an appointment till later in the week. John was able to send out Jimmy to help me out a few hours later. Excellent pricing, very professional and an all around pleasure to do business with. I couldn't recommend these guys enough, Jimmy was very knowledgeable and friendly. The work area was returned to normal and very clean. Easily the best in the South Bay.
Great service, fast and easy!
Called John and he had a tech at my house within 2 hours.
Jimmy was knowledgeable and friendly. He made quick work of my backed up shower drain. I will use their service again!
Highly recommended. John was on time, friendly, and knowledgeable.
Unclogged my kitchen sink and washer. Didn't try to upsell or BS about needing major work. He tried with a regular snake which didn't work, so he got another heavy duty snake and solved the problem. There was a plug missing and John provided one without me asking, what a great guy.
My neighbor even knew him and said he was a great guy.
I called John Hammond to look at a drain repair after another company tried to convince me that we had a main drain line that needed to be replaced at a cost in the 5-figure range. John provided total transparency and education along the way while diagnosing the true issue (not in the main line) and repairing it for a fraction of the cost.
For any drain related issues John will be our go to guy going forward!
Dave S.
02/09/2019 12:00:00 SA
Update! My son and tried a DIY quick change of a shower head earlier and, of course something went wrong! Never fails!!
Called Hammond's Rooter as usual and John came out and saved the day!!
John has been our plumber for probably 20 years and I highly recommend him as he is knowledgeable, professional and ethical! I'd give him 10 stars if I could!! Bless you John and thanks man!!
Sarah B.
01/07/2018 12:00:00 SA
John Hammond is awesome!! He came out to fix a water line back up late this afternoon - Sunday. John is personable and very informative about what the problem was. A few hours later our problem fixed and both bathrooms left cleaner than before he arrived. I would recommend John anytime!
Ekochakji ..
09/11/2018 12:00:00 SA
I am very thankful to John for helping us out with a stubborn clog in one of our pipes. He took great care to get the job done right and offered recommendations so we could avoid further costly repairs. I appreciate his professionalism and hard work.
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