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Good Guys Plumbing Co.

Good Guys Plumbing Co.

Plumbing Service
San Jose, CA 95123

Description


Residential, Commercial, New Construction, Custom homes, Remodels, Repiping, Service calls and Takagi tankless water heaters.

HISTORY


Established in 2011.
Established 2011 over 10 years of plumbing experience.

Reviews


Les C.
Les C.
9/22/2018
I had called them Good Guys for a faucet installation and change out of water valves in my home.  Ernie Escobar came early and was very good in explaining what I should do and was very friendly.  I He was very thorough in how he methodically did his work and kept work area nice and clean.
Based on my work amount and a first time customer discount, the price was very reasonable.
I will use them from now on and will always ask for Ernie!!

Jay A.
Jay A.
05/05/2022 12:00:00 SA
I am beyond picky and have very high expectations when I call someone to help with any kind of work on my home. We've used Good Guys twice now and both times I've been beyond impressed. The last job we had, I was out of town and we needed an emergency water heater replacement. Adam is the only person I could imagine calling to do a job like that and know without a doubt the work will be right, thorough, and better than I could have imagined. I have 100% confidence in calling him for any plumbing needs knowing he will go above and beyond in the quality of work and attention to detail.

Mindy W.
Mindy W.
2/19/2020
Very professional and extremely responsive!  I had a number of smaller jobs I needed done throughout my home and everything was taken care of perfectly and reasonably!  Because of the fast response time and care I used Good Guys again for a bathroom faucet and sink install.  
Would definitely recommend them to anyone who needs someone they can trust and be thorough!

Kelli A.
Kelli A.
06/05/2020 12:00:00 SA
Adam did an amazing job! We have had contractors out for things over the years and there was always something that could be better. Adam did better then we could have expected. He replaced a valve in the shower and did it so there was no hole cut in the wall. The attention to detail was outstanding! Good Guys will be our plumber from here on out.

Muff M.
Muff M.
1/17/2020
Our Takagi tankless water heater wasn't firing up anymore and it's the middle of January, so no hot water is a terrible nuisance.  Prior to calling Adam, I had another plumbing company come out to check out the issue but was not satisfied at the service I received.  Called Good Guys and got in touch with Adam and was so helpful at advising me what my options were.  The other guy's just did not give me the confidence that they knew what they were doing but once I spoke with Adam, you could hear that working on tankless WH's was no problem.  He came in the next day and was able to replace my Takagi quickly and at a reasonable cost.

Bryan L.
Bryan L.
6/27/2016
Good Guys Plumbing is a reliable and no nonsense plumbing service that we used at our rental property. We had a leaking tankless water heater and called up several plumbing companies that were unable to diagnose the problem and finally we found GGP. They were able to get the whole unit replaced within a few hours at a very reasonable price. In addition, GGP is honest and values its customers. In our area, hard water is a huge problem and Adam consulted us about having filters installed. He was not pushy like other salesmen but said to call him up when we were ready because we wanted to try magnetic descaling before going to filters. After installing the filters, one of the magnetic descalers were missing. Adam were happy to order new magnets! A+ service and communications! We know were to call for our next service!

David S.
David S.
01/08/2020 12:00:00 SA
Our Takagi hot water heater stopped functioning. Adam worked out to get someone in to look at it immediately even though I said we could wait a few days as we have a functioning heater for the showers. He was concerned given our heater was older, he might have to order a part. Turned out that the sensor needed to be cleaned and he was done within a hour.   Great service. Happy customer.

Dona N.
Dona N.
01/06/2015 12:00:00 SA
They really are the good guys. After getting several bids for work we didn't need, Good Guys Plumbing showed up and gave us an honest assessment.

They told us why we did not need some of the extras that had been recommended by other plumbers and then took the time to explain it all.

When all was said and done they came in with a lower bid and top notch service. They were professional, courteous and punctual. Adam was great at getting right back to us via text and phone anytime we had questions or concerns. I am so happy to have discovered the most honest plumber around.

Jeffrey P.
Jeffrey P.
10/25/2016
Adam and his team did a great job, my wife and I have used him before doing small repairs. But when it came to doing the full-scale movement and replacement of our hot water heater. He was our first call, the work was done on time, on budget, and the quality exceeded our expectations. I would highly recommend him to anyone my friends or family.

Norman H.
Norman H.
1/30/2014
My Takagi tankless water heater stopped working. Aware of the problem, Andy talked through my options and provided different good/better/best approaches at different price points. He offered guidance to help me decide the best route and he showed up the next day with all the necessary parts for the repair.

He worked diligently for 3.5 hours and the work was completed at the price estimated, which was very fair and significantly less than another plumber I spoke with. My wife reported that he is a super nice guy too!

As with another reviewer, Andy is my new go-to plumber too.

Amarie S.
Amarie S.
01/12/2014 12:00:00 SA
Right before Christmas I noticed our water heater was leaking. Called around a few places and was not to satisfied with the customer service over the phone. My step dad is a contractor and was able to get a couple recommendations for me.

I called Adam and he called back and was very laid back but knowledgable. You could clearly tell he knew his stuff and was not looking to jack you for outrageous prices like the other places I called. He was able to give me a very good quote over the phone.

Adam was able to squeeze in my water heater replacement right after the Christmas holiday, but before New Years. Perfect! He delivered everything he quoted over the phone and then some. I would highly recommend Adam and will most definitely use him in the future for any plumbing needs.  very trust worthy, knowledgeable and on time!

Rossi P.
Rossi P.
01/04/2017 12:00:00 SA
Adam is professional, courteous and did a great job installing a new tankless heater. Thank you!

chris h.
chris h.
10/01/2013 12:00:00 SA
Adam is hands down the best man for the job. I've used him to repipe a few of my rental properties as well as basic drain service or simple plumbing side jobs.

Every tenant that has met him has called me immediately afterwards to express how professional and knowledgeable he was about the job.  He gets in, gets it done, all the while very polite and cleans up afterwards.

For the repipe projects, he pulls out the old rusty galvanized pipe rather than just leave it under the house for the next guy.  All copper is layed out, soldered, and strapped much better than the jobs of any of the previous plumbers I've hired in the past.

Cost wise, he is very reasonable and can get out to your site right away.  

He's done such a great job on the properties that I manage, that he is now my go-to man for my own home.  

Call him first, and you won't need anybody else.  Ever.

Raquel M.
Raquel M.
5/21/2018
Don't bother calling this guy, he does not return phone calls or emails. I don't think it is unreasonable to expect a return call after leaving two messages and sending an email.

E K.
E K.
12/19/2014
Our Takagi tankless water heater, installed 11 years ago, would not start and won't produce hot water. Adam came out per our appointment. After a brief diagnosis, he determined it was the ignitor was not working properly. He cleaned up the contact and the unit was working again, producing steaming hot water.

In addition to fixing the problem promptly, Adam is one of the most HONEST plumber around. I recommend him highly without any reservation. 5-start all the way.

Elizabeth A.
Elizabeth A.
1/31/2017
I think I've written one other review besides this one, but these guys deserve much kudos as they are absolutely awesome! We worked with Adam, and he was super down to earth, flexible, accommodating and helpful! We will definitely use this company, and ask for Adam when possible, for all of our plumbing needs in the future!

Jasmine C.
Jasmine C.
3/24/2016
Adam and his team installed a gas line for the stove and also water line for the refrigerator. Their pricing was right inline with other quotes I received. Nice guys who are professional and efficient in their work. I was really worried the gas line would look ugly, but the way they ran it in the garage and below the stove was perfect. You hardly notice it. Highly recommend!!

Hai S.
Hai S.
6/16/2014
I bought a house with old galvanized iron pipes and leaks in many of the drain pipes (found in the home inspection). I had a few companies coming over and giving me quotes for copper re-piping and fixing all the issues in the report. Some seemed unprofessional, some tried to intimidate me about awful things in the crawlspace. And then, Adam came. He assured he could do everything and gave me a very competitive quote. I read the reviews on Yelp and decided to hire him. He went to the City hall and brought the permits. He has completed the work in a timely manner, and he did an excellent work and up to code - so said the City inspector! All the old pipes and dirt were cleaned up and my garage was left clean.

Adam is not only a professional plumber, but also a very reliable and honest person, he is always available and responsive.

I would certainly recommend Good Guys plumbing company for such big projects.

Eva D.
Eva D.
09/06/2013 12:00:00 SA
We were having issues with our Takagi Tankless Water Heater. Adam was extremely knowledgeable about Takagi on the phone so we hired him. He did a great job getting the repair done at a very reasonable price.

While he was at my house I asked him to do a few random plumbing fixes we've had for a while and he handled everything with ease.

He's my new go-to plumber.

michelle v.
michelle v.
1/14/2017
We had had Adam out three separate times now for three separate jobs. He has replaced our hot water heater under and the pipes leading to it when we had a broken pipe situation. He has replaced the valves under both master bathroom sinks, and finally Adam added an additional water shut off valve to make it easier for us to changed the water filleted for the house water filtration system. On all three jobs Adam was exceptional! His work was excellent, he is tidy, as other reviewers have mentioned he will explain as much or little as you want, he is very forthcoming and honest, his prices are very fair and on top of everything he is a super nice guy. We will call him again without hesitation!

Melissa T.
Melissa T.
8/19/2016
The slop sinks in our basement were overflowing. We called them at 8am and Ray C. was here by noon. He got all the work done and cleaned up by 3! He was professional, explained everything he was doing and why. It was quality work!

Ying Z.
Ying Z.
9/30/2015
Adam is very knowledgeable on Takagi tankless water heater. We had a problem to produce hot water.  Adam diagnosed the tank and figured out that it was not tank problem.  Finally he found that it was shower valve which was installed opposite way.  Adam re-installed valve and now it works.  Adam is polite, on time, and skilled. He is very busy, but it worth to wait for him. He charges the reasonable price.

Judy H.
Judy H.
12/21/2015
I was having problems with water heater shutting off continuously.  After having several plumbing companies come out and do their fixes I continued to have problems.  I finally called Good Guys Plumbing and they sure have the proper name for their company.  Adam, the owner operator, was like a doctor  diagnosing an illness.  He thought things out methodically and gave me several options.  I of course had to make the decision but based on Adam's thoroughness in evaluating the issues I decided to buy a new water heater and based on Adam's experience with many brands of heaters I went with the one he suggested.  He and an employee  removed the old water heater and installed the new one and were meticulous in their work.  All I can conclude with is you can't go wrong with the Good Guys.

Shawn O.
Shawn O.
8/13/2014
We had an 8 year old Takagi tankless water heater go out on us (hard water buildup).  Good luck finding a company to service Takagi (the Takagi website is not current, most of the plumbers I called on that list either didn't even call me back or didn't service Takagi).  After reading Yelp review on Adam (and how he helped another Yelper with his Takagi water heater), I called Adam.  I had to leave 3 messages before he called me back (caught him at a busy time).  That being said, once he engaged, he did everything he said he would do when he said he would do it.  He showed up at the time he said (not a 2-4 hour window).  I haven't even met him in person and coordinated all of this with him via phone while on vacation.  He was honest and gave it to me straight.  He could have repaired it and saved me some $ but he gave me his opinion as to why he would recommend replacing and a soliton for the hard water problem (filter).  In the end, I took his recommendation.  I would recommend him highly and just suggest you be persistent if he doesn't call back.

Bin H.
Bin H.
4/14/2014
So glad I tried good guys plumbing with our water heater issue, Adam took care to call GE and also follow up with them as promptly as possible, he made the process is so bearable for client in a messy situation. Highly professional. Will definitely hire them again. can't believe anyone is not satisfied with their service, so I read one of least stars comment and found out that it's technically rated wrong, it should be a five-star if you read the  comments.

Lidia L.
Lidia L.
4/19/2015
They are very good. Adam is pretty busy so you may not get a hold of him right away but, if you can hold on, he is worth the wait. We had a broken water heater and he was able to come to fix it on the weekend (he was fully booked all week long). He is a good craftsman, works diligently and gave us a reasonable price. Often these qualities are hard to find in a plumber.

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Hours



Mon 7:00 AM - 6:00 PM

Tue 7:00 AM - 6:00 PM

Wed 7:00 AM - 6:00 PM

Thu 7:00 AM - 6:00 PM

Fri 7:00 AM - 6:00 PM

Sat 8:00 AM - 4:00 PM

Sun Closed

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