R C.
11/02/2022 12:00:00 SA
Updated review to 1 from 3 stars. Directly in response to Business Owners response.
1. I fixed your problem and test before leaving, otherwise you wouldn't pay.
You fixed my garbage disposal by switching out the connection to the one used by using a connection for my recessed light, which you told me was broken due to the bulb. We had contractors replaced the bulb and the fixture and were informed that its a wiring issue.
2. I came back after a time because you said that your light fail, and you were not there, sorry, but the nature of my job is service, and I go where people need me
We told you that the light was still not working, and you showed up randomly without an appointment. we never agreed to a time or a date. If service is your job, then make an appointment, you dont randomly show up to peoples homes and park in their driveways
3. but I can not stop assisting other clients or changing schedules of it is not an emergency.
Nobody told you to stop, and we werent asking you to come right away. We requested an appointment, which you never gave us, you just randomly showed up.
4. I was there, you were not.
Because you randomly showed up. without an appointment. people go to work.
5. By the way, no need to break into your house or your neighbors, actually I am your neighbor, have a Family and live from this. My clients recognize me and know about my commitment.
This is not about you, and nobody accused you of breaking in. Original post said WE had break-ins and dont want random people coming without an appointment. This has NOTHING to do with you. The fact that you feel because you are not a burglar, you can do whatever you want is part of your problem.
6. Thanks for your review, and hopefully you solve your problems, that evidently are not electrical. Good luck!!
The problem is MOST Definitely a direct result of you switching out the wiring from our recessed light which was working, to fix the Garbage disposal on the same switch. now the garbage disposal does work, and the recessed light does not, which YOU told us is due to a broken bulb. Which we changed out, and changed the entire fixture, and had the wires tested, and were told is faulty wiring issue. You are most definitely the problem. The fact that I gave 3 stars, and you felt you needed to attack us to avoid blame, is most definitely a red flag here
Original Review 3 stars.
TLDR - would not use GAP again
Mixed bag here. We used GAP a few years ago when we moved to the east bay. Our garbage disposal stopped working, GAP came:
1. would not take off shoes or wear booties as (its against union rules). okay not a big deal.
2. Could not fix the garbage disposal, so changed out the wiring to our recessed lights. garbage disposal starts working, but recessed light does not work - GAP tells us to change the bulb should be good. (its not the light bulb or fixture.. its the wiring we will learn later)
3. We ask gap to come back because the light has been changed but still doesnt work. GAP randomly shows up without an appointment, and parks in our driveway when were not home. - this is an issue not because we suspect GAP. but someone had broken into our car in the driveway before, and may have also gotten into our garage. Also our neighbor had a similar break in. We just dont want random people showing up when were no around. We have security cameras with motion detectors thats how we knew he was on site in our driveway
4. Handyman tries to place the light again, buys brand new fixture. doesnt work, tests the wiring, were getting power. but thinks the ground is messed up.
Overall. 3 stars, he did fix the garbage disposal. but by switching out the cabling for the recessed light. which I now have to pay someone else to fix.