Philip R.
04/08/2019 12:00:00 SA
In my opinion, you cannot trust positive reviews if the company's lawyers threaten to sue people who post negative reviews. (See photos)
First and foremost ; we did not hire DiLuzio... Our electrical contractor said that they had subcontracted Di Luzio to complete the programming of complicated lighting system in our home.
Anecdotally, it appears that the Contractor State License Board was also told by our contractor that DiLuzio was subcontracted.
We have no way of determining if, or what kind,of contract existed.
For two days during normal business hours Greg , a technician (well complemented on this site), worked in our home.
He arrived in a DiLuzio branded van, wore a DiLuzio uniform, and identified himself as representing DiLuzio. He admitted that he was not licensed, but was working under DiLuzo's license.
Greg did what he could, given the fact that the job had been badly botched by our electrical contractor.
Both Greg and our contractor agreed that Greg would return one last time when our lights arrived from storage... He appeared competent and was a delightful person. Several other tradesmen and contractors were present while Greg was here.
We will share emails from our contractor acknowledging Greg's presence and the fact that he was expected to return.
When things fell through with our electrical contractor, I contacted the offices of DiLuzuo.
I offered, in writing, to pay Greg to come back to our home and finish what he had started. He was the only one who knew what was going on with the programming.
The receptionist was well aware that Greg had been to our home, and told me she would consult with Stephen, who was responsible for Greg's scheduling.
Later, I got a call from Mr. Anthony DiLuzio himself. Anthony DiLuzio told me that he had no written contract and would investigate.
I recapped our phone conversation in a somewhat rambling text.
Early the next morning, I wrote a professional business recap of our conversation, once again putting in writing that I was very willing to pay
DiLuzio to come back and finished their part of the job. (Documentation available upon request)
Within 48 hours I had received a threatening letter from Anthony DiLuzio's attorney. He claimed that I was demanding free electrical services, despite my written letter offering to pay.(Documentation available upon request)
He indicated that Greg might not have been in our home.
He said that Greg was working entirely on his own, and the DiLuzio was not responsible for this.
I have been assured by the Contractor's State License Board and several legal entities that the employer is in fact responsible for the actions of his representative.
He threatened to sue us if we posted any negative reviews.
I have no indication that DiLuzio isn't capable of producing fine quality electric work with a competent staff.
Nevertheless, In my opinion, one can't trust all these positive reviews if we don't know whether or not others have been threatened with lawsuits for posting negative reviews.
Here is my opinion on how this might affect you if you come in contact with DiLuzio representatives who have been contracted to your home or property:
- If your contractor subcontracts DiLuzio to do electrical work in your home, absolutely demand a copy of the contract.This can protect you if they later claim there was no contract.
- Demand ( and photograph or copy) photo identification of any DiLuzio employee entering your property.
If you were threatened with a lawsuit, you may need to prove that the person was actually there.
-Determine if the employee is licensed, and under whose license they are working .
- After the initial visit, keep a log and make the employees sign in and out of your home or property. I have learned that this is a good practice; you have a right to know who is in your home or property and when and for how long. Should there be a problem, these logs will be indispensable for you.
- Be familiar with what the ramifications would be if an employee, representing themselves from DiLuzio,a company were to be injured on your property. YOU COULD BE SUED, and unlicensed subcontractors may not be covered by your homeowner's insurance.
It is difficult to believe that DiLuzio allows his staff to do side work, for cash - without contracts, using his vehicles and uniforms.
The actions of any individual will determine his reputation , Mr. DiLuzio. I can only imagine how proud your grandfather and dad are of your business practices.
Imagine being a victimized consumer and then have to deal with the legal threats from subcontractors.
This post is meant entirely to provide consumers information that might be useful should there be a problem with their job with DiLuzio representatives or any subcontractor.