Cross Electrical

We had Cross Electrical install ring cameras around our house, install some track lights and a new dimmer switch. Edith and Thomas were easy to work with. And did a great job. Its been a 3-4 months since they did the job and everything still works great.
Local family own business was why we tired them. And I wasn't disappointed.

Response time was about 6-8 hours. Estimate came back in a few days. But cost and what they did were what was on the estimate. Showed up at schedule time and did the job in the time Thomas estimated.

Overall extremely satisficed.

Cross Electrical was my go-to electrician when the Cross family used to own it.  It should be noted that now they have sold their services to Thomas and Edith.  Of the Cross family, only Jerry stays behind as one of their electricians, but Jerry did tell me he is planning to retire soon.

Over one month ago I noticed I had an issue where my refrigerator would be going out at night.  At first thinking it was the refrigerator having issues, I soon noticed it was half the house.  I called Cross Electrical and Jerry came out two different times but unfortunately could not diagnose the problem.  

I eventually called PG&E Thanksgiving day, and they diagnosed the issue as a tree root outside entangling with the live wire, which effectively tugged the line and destroyed my outside panel.  

To be fair, Edith was very responsive on Thanksgiving Day saying her husband, Thomas, the new owner, would be out the next day to see the problem and figure out a solution.

Thomas saw the destroyed panel and told me he would try to do research on how to fix it, but with supply chain issues it might take awhile.  I understood.

I heard no word from any of them through the weekend and Monday.  On Tuesday I tried texting Edith, and there was no response.  I called the office but it was as if they disappeared.

I called Thomas on his cell Thursday and he responded he was still looking into it and would get back to me shortly.  That was over a month ago; I never heard from him again.

If Thomas had told me from the beginning we just needed to replace the panel, then fine, I would have been okay with it.  Because he never gave me a definitive answer, and then ghosted me, I wasted nearly two weeks and was effectively homeless through Thanksgiving.  Because of the time it took to contact a new electrician and plan out a solution, I also could not be home for Christmas.

I understand this was an unusual circumstance, but because of what occurred I could not be at home for the holidays, and it was just another ugly end to such an ugly year.

I certainly wish the best of luck to anyone who continues to reach out to Cross Electrical; you're going to need it.  I wish them all the best of luck with their new owners.

When we had a heatwave and our AC fried our outlet, they were the only electrician that responded  to work us into their schedule. They were reliable, punctual, effective and very knowledgeable. We are so happy to have them as a resource in case we need an electrician again.

Had a tv mount in installed and  tv came out great , Also good customer service , amazing work and honest prices, I would highly recommend this company and will definitely be my first choice for future work, thank you cross electrical

They were prompt to respond to my initial call . The electrician did come at the said time to take a look and said he would give me an estimate in a few days. I never heard from them since. I texted multiple times but there was no response. I provided them with my email for a quote . No email either .

Cross Electrical was great, reliable and efficient.  Thomas was very professional and knowledgeable and we didn't have to wait very long to get an appt.  Appreciate his work ethic and character.  He installed our recessed lights in our kitchen, dinette, family room and bathrooms, plus our pendant lights in the kitchen.  I would recommend him to anyone needing electrical services.

Got Cross Electrical to install 6 recess lights on high ceiling and changed my foyer light. Great work! Come on time early in the morning and leaving the place clean.

Thomas and Edith are great to work with. We've hired Cross Electrical for several misc electrical jobs over the last few years. The most recent one they converted fluorescent tube lights in our garage to LED tube lights, and provided us with an option to repair an electrical outlet that lost power in our kitchen.

Rolando was great. He was on time. We had issues with an oven and didn't know if it was the oven or the electrical.  Rolando first checked to make sure the connections and wiring were all good, then he worked on the oven. Turned out the oven is the issue, but he made sure to get a correct breaker and have us prep for whatever new oven we will get. Will definitely be calling them when we need help.

I called Cross Electrical at 9am on Monday and left a message. My call was returned in 10 mins.
Thomas showed up within 30 mins once he found out I was without power over the weekend.
He arrived wearing a mask and told me he would be dropping his mask occasionally to smell for electrical burns. Which is important these days.
After investigating several wall outlets he discovered the cause of the electrical burn odor was due to a blown transformer in the garage.
He replaced the transformer and only charged me for the actual price of the part and one hour of labor.  He even checked my circuit box to make sure there were no problems there.

Cross Electrical are honest, prompt, respectful and very affordable. You can trust this company.
It's very hard these days to find someone who isn't out to gouge you for money.  

Cross Electrical is definitely going to be my go-to for any electrical issues I may have.  Plus they are local in Fremont.

Thank you Thomas!!!
crosselectrical.com

Just wanted to give a quick shout out to the Cross Electrical team. Don't do the reviews but I had to because they came in clutch for me.

I gave them a call in an emergency due to power being lost to the entire house. Edith answered the phone and was very helpful. She said Thomas the electrician could make it out to me with an ETA of 30 mins and he was at my house in 15. He was very informative. He diagnosed the issue, priced affordably and was able to get power back on in no time. I couldn't be more happy with the service I got from the cross electrical team. Glad I gave them a call and happy to see local business owners providing exceptional service. Definitely giving them a ring for future electrical issues.

Thanks again!

This is a tightly run business owned by a husband and wife team. They responded quickly to my request for a proposal, set a date, kept the date, and completed the work in less time than estimated. I asked them to add two receptacles and replace two existing ones. The work was done extremely well, and they left the place spotless when they were done. I heartily recommend Cross Electrical.

They do good work but never respond to messages and phone calls. They are losing out on business because both my mother and I have called and messaged to get someone out here and never get a response. Have had them come out once and tried to give them return business. Seems like they need more help. I need two outlets installed, I need 3 recessed lights fixed, I need electrical wiring for a security camera. Guess I have to look for another company.

Cross Electrical - Jerry, Thomas, Edith and team - are my go to electrical experts for any upgrades or troubleshooting I have around the house. I've used them for some outdoor outlet upgrades, EV charging setup (NEMA 14-50), and even a main panel upgrade and rewiring! Every time I've reached out to them for help or a project they have been super responsive, friendly, helpful, and with prompt work and reasonable pricing as well! Highly recommended and will be reaching out to them for any more electrical upgrades that I'll need around the house.

Jerry and his team did a great job on my RV Electrical Outlet project. I brought the materials for the project and asked for a quote. They provided a reasonable one and scheduled the work to start the following week. On the day of the job, they showed up and quickly get to action. The whole process finished within 3 hours! I'm blown away by their professionalism. Kudos to the team. Job well done!

Fast, friendly, and reliable!

I've worked with Cross Electrical twice and both times they arrived on time and got the job done exactly how I wanted. Putting in a job order is as simple as e-mailing them, setting up an appointment, and preparing your space for their arrival.

I highly recommend Cross Electrical for their professionalism, convenience, and competitive pricing. I had some recessed lighting converted to bluetooth speakers and high ceiling stairway lights replaced (because the bulb-gripping extension rod from Lowes failed). They also mounted and installed a pair of beautiful new lighting fixtures and gave me advice on how to replace my kitchen lighting. My home was all ready for holiday gatherings by the time Cross Electrical was done. I can't thank them enough!

These guys are all great.  They're very professional and friendly at the same time.  I will be in touch for another appointment to be able to work further on the wish list Jerry and I put together on his first visit.  Gotta save the money first.
Thanks everyone.
Adrianne

Thomas and his team helped us with our electrical panel upgrade from 100A to 200A. They showed up on-time for the estimate, actual work and for the final inspection. No surprises, price was reasonable, and work was great. Will definitely call them again for any future electrical work.

Called them this morning after reading a recommendation on Next Door. We've had two electricians commit to doing this job and both either blew off the appointment or kept putting it off.
I called them this morning expecting an appointment in a few days but the two techs were out this afternoon, gave us a reasonable quote and installed our balcony light quickly and efficiently!
We highly recommend this company!

Very happy about their service. We had our NEMA 14-50 outlet installed with them. Jerry and his brother showed up on time with happy smile. They added a breaker into our main panel outside of house and then wired to our garage for a new outlet. They did professional and fast. Only took less than one hour. Will definitely call them for other electrical project!

Jerry came to my house to replace a plug in my bathroom. Fast, friendly, explained the process, no scams or bs . I would recommend cross electrical for my future electrical needs.

Jerry and Rolo were respectful and knowledgeable. This company is not trying to scam you and definitely has your best interest in mind. As a new homeowner, I'm trying to learn the basics of how my ceiling lights work, and they educated me and made sure I'm taken care of. Highly recommended!

I hired Doug and Cathy for installation of main panel, sub-panel and recess lights. Cathy takes care of scheduling. Doug was very professional and his prices are reasonable. He was on time and finished the work before the scheduled time.

One day after installation of recess lights I started hearing buzzing sound. I informed Doug about it. His crew took due diligence to identify the issue and found it in the lights. Doug immediately bought new lights and replaced all of them.

He also included the installation of CO and smoke alarm with no cost. As I had hardwired smoke alarm and the city asked me to install CO alarm, Doug had bought the battery based alarm and after finding that I had hardwired alarm, he bought a new hardwired alarm and replaced it.

Overall a very nice experience. If you want his services, he is booked 2 months advance and so book him asap and you will not be disappointed.

Also need to mention his crew - Jerry, and Rolando - always cheerful and helping.

Awesome people! Had another electrician come in and he gave a big quote to change the complete electric panel. We had some issues with lights flickering in our house, and Doug came in right after he was back from his vacation and solved the problem.
Had read great reviews about them on Nextdoor and I second those!!

I don't know what's going on. The brother took over and after 3 calls that were never returned I had to give up.

Jerry and Thomas at Cross Electrical just helped me install a NEMA 14-50 outlet and they were total professionals from beginning to end. The entire process took about 1 hour and I can see that they work well in a team.

Throughout the whole time they were here, they were meticulous and careful, even bringing a portable vacuum cleaner to clean up any debris in the area. They were also kind enough to explain what they were doing step by step and really taking the time to lay all the options out for me.

Edith was awesome too as she is the main point of contact for questions, scheduling, and almost everything else. I definitely had a lot of questions about installing this kind of outlet as a first time EV owner and she helped get back to me on all of my concerns. Their schedule was a bit busy for sure as my appointment was about 2 weeks out from the initial quote. I don't blame them as I can see why business is good for them.

Lastly, for the quality of work, their quote was hands down the best I've found and were the most straightforward with pricing. I didn't experience any upselling or random add-ons in my quote at all like I experienced elsewhere. Hope that my personal experience was of help to anyone considering a NEMA 14-50 installation or any other electrical needs.

What a wonderful local electrician!

My wife and I purchased a foreclosed home in Newark this year, and had some concerns about the electrical system and wanted to do some upgrades as well.  Doug and Cathy were extremely professional and the quality of their work was great.  They were very quick to respond to both voicemail and emails, and were more than happy to explain in detail what they were going to do to tune up the electrical system for our home.

On site, Doug and his brother had friendly personalities and took pleasure in answering detailed questions I had.  They offered their honest opinion as to what future projects I may be interested in doing, but were not pressuring in any way of attempting to get me to spend more money.

The recessed lighting they installed looks fantastic and really increased the appeal of our hallway.  They were able to place weather-proof external outlets outside our house without the need of running conduit all over the place.  Spend your money locally with pride, and you can feel safe doing that with Cross Electrical.

This is the third time we've had them come and do some repairs - this time our bathroom lights and outlets weren't working, walk in closet light and outdoor outlet also needed to be fixed.
They always come at the appointed time, are polite, do the work in a timely manner and are extremely fair with their pricing. I wouldn't hesitate calling them again.

I heard about Cross Electrical from a good friend. They responded quickly, came out to help with me with an urgent situation and they took care of everything. So friendly and helpful. They know their stuff. Would highly recommend. Thank you so much. :)

This was our first time using this company but it won't be the last. Half of Our house was dark and we had visions of having a huge project and an equally huge electrical bill. Cross Electrical was recommended by our plumbing contractor. Doug came within hours of my call. He had the problem located and fixed in under two hours and the bill was very reasonable. Would recommend without hesitation!

Was looking for reliable and honest electrician so Asked my friendly hardware store electrical manager. They were referred by Bill at Dale hardware, who has never steered me wrong. Called the main number and someone picked up right away, I was impressed. Told her what I needed, she tried to get someone same day, but got appointment next morning. Again impressed by the service. The gave me a 30 minute window in the morning, the guy was there right on time. Very impressed. Had both jobs done at two different addresses within two hours. Guy was polite, knowledgeable, and did not waste any time. Job we'll done.  

Need I say more..... I found a electrician that I will continue to use and refer to everyone I know.  Thanks again for the great service.

I've been using Cross Electrical for electrical work at my commercial buildings in Fremont for around 10 years now.  They have worked on small jobs such as outlets not working or ballasts going out to putting in a new main with 5 sub meters for a medical office building that was converted to office condos.  I've always been happy with their work, communication, timing and pricing and on top of that Doug and Kathy who I have gotten to know over the years are really nice honest people.

Was in need of an Electrician and checked Yelp and found the perfect ratings for Cross Electrical.

Gave them a call and Kathy answered all my questions in regular speak and was just wonderful to talk to.   I forgot the persons name but the electrician came out, friendly as can be, fixed the problem and eased my mind.

Great Customer Service is hard to find these days and when you do experience it, you want to keep that relationship for life.  I will definitely be recommending Cross to all my family and friends.

A+

Doug is a great guy and of course he's A very experienced electrician I had them upgrade a panel to 200 W at the house and his team did a great job along with him very impressed. He's a very honest man. This is the 2nd time I used him. He's  very professional you won't be disappointed trust me! A++++++

Dear Yelp,

Just because Cross Electrical seems too good to be true, it doesn't mean that the reviews are false.  They're probably just an exceptional company to do business with.

I've written a number of reviews for Yelp in the past, and I'll vouch for Doug and Cathy Cross.  They're the real McCoy.  As incredible as it may seem, a visit from these electricians will leave you astounded.  They arrive on time, quote you a fair price and stick with it, clean up after they're done, and are always available to answer any questions you may have.

Yelp,  they really are a five-star, no-question-about-it kind of company.

I was involved in a sale of an older home in the Irvington Area of Fremont. As with most old homes the Property Inspector found several electrical issues.
I called Cathleen and sent her a copy of the report. Doug was able to get to the house quickly and correct everything at a fraction of what the imagined cost was.
Cross Electrical is fair, friendly and easy to do business with.

If I could give more stars, I would. They are the best people I have worked with. We had to install an outlet but little did we know that there was a vent between where we wanted the new outlet and an existing one. The work that we thought would take 1 hour, took more than 3, but Thomas was cool and got the job done. He didn't even charge extra. I really appreciate his work ethic.

Cross came to our house to do several small projects, all of which were finished in one day.

These included
- Adding a new outlet box and switch in the attic;
- Adding a new attic fan;
- Replacing a decrepit, non-functioning outdoor outlet out on the patio with a fully-weatherproofed one;
- Checking all the grounds in the house and fixing several that had gone bad over time or were incompletely wired by a remodeler a few years ago;
- Checking out some mystery wiring left unfinished by a previous homeowner to confirm that no part of it was actually energized.

We note that this list included some work in really nasty parts of the house, both in the shallow crawlspace below and in the hot, difficult-to-maneuver attic.

The Cross guys were professional, pleasant to work with, and reasonably priced. We are pleased with the results.

Our family had an issue with our dishwasher not working. It hasn't worked for well over a year and we never looked into it until I ran into a couple other odd electrical issues in the home.

The dishwasher didn't work, we had an outlet only putting out 30V and we had a breaker in the garage that would not stay on or even turn on.

At first my mother called another electric company.
This other electric company was going to (after some time investigating):
Run new power wiring from the breaker to the dishwasher, bypassing the wall switch that turns it on/off.
Replace the breaker and all of the circuits.
Relocate the breaker box and install a firewall, said it was not up to code etc.

They even pressured her into locking an appt for the next morning immediately.
Their initial quote was $6500 but since she agreed now they took off $1500 so the total for that work would be $5000.

After some discussion between her and I it was decided to cancel and get other quotes.

My mother found Cross online, called them, was really impressed with the family type company and very friendly staff. An appt was made and a technician was sent out.

It was great that my mother received updates on the technicians whereabouts and timing. He was right on time, friendly, courteous and my mother was very pleased with him (so far).

The technician didn't have to be in the house very long. After speaking to my mother and learning about her concerns it was a short time until he went right to the wall switch that controlled power to the washer. He immediately saw what the issue was and showed my mother the small jumper tab behind the switches and how it was never cut (father probably replaced it a while back). Since there was 120V coming in from multiple places the breaker was being overloaded and tripping.
He cut the tab, turned the breaker on and all was well. That also fixed the outlet with 30V since for some odd reason the living room lighting outlet and the dishwasher are on the same line. He stayed to address any of her other concerns, did some final tests and headed out.

Cross's total charges = $100

Basically they saved us more than $4800.

This company is going on my list (the good list). . .

Thank you!

I am so thankful we found Cross Electric!  Doug and Kathy are such kind people to work with.  Doug is an excellent electrician who helped us install lighting in our acupuncture practice.  He did such a great job and I am excited to use his services for our home electrical needs as well as business in the future.  Thank you so much Cross Electrical for being such a great business in Fremont!!

Could not be happier with Doug's help. Called at 4:40 after my dryer was delivered and we found out the outlet in the laundry room of our new house was the wrong socket. He was here by 5:15, replaced the outlet, actually replaced the circuit breaker with a properly specced one, gone by 6. Smart, personable, efficient, and accessible. More than you can ask for, will definitely call again if needed.

I never hesitate in referring Cross Electrical. Cathy is a pleasure to talk with and schedule. Doug and crew do great work. Knowledgeable, Honest, friendly people. This adds up to one Great Company.

Recently I had the pleasure of interacting with Doug & Cathy .
I wanted to have a 110V outlet installed in my garage to hookup my new washer/dryer. There was some urgency as I was trying to catch Thanksgiving deal. Most of the electricians were very busy during this time of the year.
When I called up Cross Electrical, I had the opportunity to talk to Cathy. She has a very pleasing personality and told me that her husband Doug would stop by. Though Cross Electrical was also booked for next few weeks, Cathy was very understanding of my urgency.
When Doug stopped by, he suggested two options and explained my wife the choices. Doug's quote was reasonable and competitive.
In spite of busy schedule and holiday season, Cathy could squeeze my request in. Doug & his crew members stopped by to get the work done. The work got done cleanly & efficiently.  
For any future electrical work at my place, I will always go with Cross Electrical.

I needed several small electrical jobs done around my house so I checked Yelp and saw the good reviews about Cross Electrical.  I was not disappointed.  I called and left a message, Kathy got back to me right away and I made an appointment.  Joe came out we went through what I needed, several non working outlets, adding a 240 outlet and to fix a strange porch light/outlet configuration (done by the previous owner).  Joe and his team were able to complete all but the 240 outlet the same day - not their fault I needed to decide on the type of plug I needed.  They came back one week later and put in the dedicated 240 outlet.  Joe and his team were fast, efficient and nice.  They kept the work areas clean but the most important thing - they did great work.  The cost was totally reasonable.  I will be using Cross Electrical for any of my future electrician needs.  Thank you!!!

Doug, Jerry and Rolando came out to install some recessed lighting in our kitchen, got right to work and finished within 2 1/2 hours! They were courteous, knowledgeable, friendly and professional. We are really happy with the results because our kitchen was kind of dark because of the one weak fluorescent light that was originally installed in 1979! We are all up to date with recessed lighting and LEDs! We love it! So glad we found them.

I was in desperate need of an HONEST, reliable licensed electrician. I checked out the reviews on Yelp and decided to give Cross Electrical a call. I explained the circumstances and the trouble shooting I had performed.  Doug said I had done everthing he would have recommended to me.  He said he would be here in twenty minutes and he was.  A new GFI outlet was needed. He is very friendly and didn't try to tell me that my house needed rewiring, which is usually what the crooks do.  I will definitely call on Doug for all my future electrical jobs.

I really enjoyed having Cross upgrade my panel and add a light and several outlets. The only guy out of five other bids that was honest and up front about what it would cost.  Plus when PG&E came out to inspect the job a few days before and reported that the new box would need a 3' move - something Cross never encountered - they split the extra costs w me. Plus I received a 5% discount for cash payment.  Very trustworthy.  That's most important.

We used Cross Electrical to get electric car charger installed at our home. Doug was a pleasure to work with. He genuinely enjoys his work and made the whole experience seamless. Would hire him again in a heartbeat.

Seriously they deserve 5 stars. They are very courteous and nice to deal with.

So I had an issue with my microwave and refrigerator being on the same circuit breaker and the breaker kept on tripping. I called Cross Electrical and Kathy picked up the phone and gave me some good advise and even tried to save me money by giving me tips on what I can do without Doug needing to come over. Anyways I still asked for Doug to come and take a look as I was worried.

Doug came promptly at the appt time, never met any contractor who was so gentle and nice to work with. Anyways he came and checked a few things electrically and gave me some suggestions on what to do to have the appliances on different circuit breakers. He did not take a single penny for giving all those advises and suggestions. He could have easily feigned to do something on the breaker and fuse box and something else and I would have paid since I would not have known any better. But he was honest  and that is what I appreciated a lot. He was not like the other electrician (see my other reviews) who came and just turned on the reset button and I had to pay him 250 bucks for that! So there are good guys like Doug and Kathy.

Next time I have an electrical need, I will call them as they are an honest couple.

I thought I had a problem with the electrical wiring to my hot tub and called these folks. Cathy answered the phone and asked me to describe the problem. Turned out Doug was on a field call and she politely told me that he would call me back later that evening. As promised, Doug called me back and asked me a few questions before asking me to go check the GFCI breaker. I mentioned that I had already checked it, but he explained to me that I had to first push the GFCI breaker switch all the way to the left before I turned it back on. It turned out that that was the problem all along!

The fact that he helped me over the phone and did in a very friendly manner was good enough for five stars. The fact that he patiently answered my other questions (about the hot tub wiring and the breakers) was reason enough for me to sign up on yelp so I could post this review!

and yes, I'm definitely calling these guys the next time I have any electrical problems in my house.

I have had to call in an electrician twice since we bought this 26 year old construction house. The first time we had a short in one of the BRs and we found someone from Cragis List to do the work, but what ever he did only lasted 3 weeks before the same problem appeared again. We gave the guy a second shot, but when that circuit went out a few months for the third time,  we called Cross Electrical.

They gave us a fair estimate and did the job RIGHT! We have not had any problems with that circuit since.

Another time the tube lights in the  garage were out and I checked all the circuit breakers, finally called Cross again. They came over promptly and in two minutes he discovered that one of the GPC outlets had tripped and set it right with a push of a button. Duhhh!!

I offered to pay something but Doug said don't worrry about it. Guess who I am calling when I have an electrical problem or upgrade that needs to be done??

Although Cross Electrical did not service my heating system, albeit it is a very old and specific type of heating system, Kathy from Cross Electrical was able to refer me to someone else and point me in the right direction.  Thank you Kathy!

We bought a house built in 1950's that required numerous electrical upgrades. Cross Electrical came highly recommended by several neighborhood locals. Doug and Cathy are a terrific team. They conducted an onsite assessment which was very informative. They helped us prioritize our needs based on our budget. The service and workmanship were outstanding.

One thing that we needed to have done was a older range fan that was mounted inside the wall. Doug removed the fan, installed new above stovetop hood and re-routed the venting all in one afternoon, along with other upgrades. Cathy promptly responded to all our questions during the process. We will be calling them for any future electrical needs.

Why would anyone give Cross Electrical anything less than 5stars! Personally, I've dealt with difficult people so maybe something's up. Anyways, Kathy & Doug are always prompt, proffessional, and friendly when answering any questions I have. If I have any problems, they are at the top of my list! #1

I have much personal experience with Cross Electrical. Their honesty and quality can't be beat. Do yourself a favor and give them a try-you won't be sorry!

Unfortunately the schedule set by our Solar Company kept us from being able to use Cross Electrical, but I still wanted to give a 5 star review  because they were the only electrical company to call us back (and quickly) and were extremely helpful and professional on the phone. We will definitely keep them in mind for future jobs!

We had a problem with our plugs after our oven shorted.  I had called two other electrical companies in the morning-they did not return my call. I went on Yelp and tried Cross Electrical.  Not only did the lady answer the phone immediately, she walked me through some simple steps and our problem was fixed.  Will highly recommend them and use them in future!

My 86 year old Mom needed some electrical help. I live 400 miles away from her. Cross Electrical was highly recommended by a friend who lives in Fremont. Cathy was wonderful!!! She rerouted the electricians to mom's home before they started work on their scheduled job. They came promptly and did the job professionally. Cathy has heart. She got a customer for life!!!

Recently used them for some work around the house and install light fixtures. They did a great job quoted reasonable prices with a breakdown of all things they will be installing and itemized cost.

WOW! Easily the very best in the far west! I decided  to share my experience with the YELP community.
Cross Electrical was highly recommended, so I checked them out by reading the reviews on Yelp. I was a little skeptical because I had never seen reviews like theirs on Yelp for anyone. I contacted Kathy at Cross Electrical (she is a pleasure to talk with), and made an appointment for Doug to come out and review my problem (I had a minor problem for the past four years, which had suddenly become a major problem).
Doug arrived earlier than I expected, listened quietly while I explained the problem, and then fixed everything in approximately 30 minutes. I was impressed.
Cross Electrical is a very prof\essional company and should be considered for any electrical problems.

I have had to call in an electrician twice since we bought this 26 year old construction house. The first time we had a short in one of the BRs and we found someone from Cragis List to do the work, but what ever he did only lasted 3 weeks before the same problem appeared again. We gave the guy a second shot, but when that circuit went out a few months for the third time,  we called Cross Electrical.

They gave us a fair estimate and did the job RIGHT! We have not had any problems with that circuit since.

Another time the tube lights in the  garage were out and I checked all the circuit breakers, finally called Cross again. They came over promptly and in two minutes he discovered that one of the GPC outlets had tripped and set it right with a push of a button. Duhhh!!

I offered to pay something but Doug said don't worrry about it. Guess who I am calling when I have an electrical problem or upgrade that needs to be done??

Although Cross Electrical did not service my heating system, albeit it is a very old and specific type of heating system, Kathy from Cross Electrical was able to refer me to someone else and point me in the right direction.  Thank you Kathy!

We bought a house built in 1950's that required numerous electrical upgrades. Cross Electrical came highly recommended by several neighborhood locals. Doug and Cathy are a terrific team. They conducted an onsite assessment which was very informative. They helped us prioritize our needs based on our budget. The service and workmanship were outstanding.

One thing that we needed to have done was a older range fan that was mounted inside the wall. Doug removed the fan, installed new above stovetop hood and re-routed the venting all in one afternoon, along with other upgrades. Cathy promptly responded to all our questions during the process. We will be calling them for any future electrical needs.

Why would anyone give Cross Electrical anything less than 5stars! Personally, I've dealt with difficult people so maybe something's up. Anyways, Kathy & Doug are always prompt, proffessional, and friendly when answering any questions I have. If I have any problems, they are at the top of my list! #1

I have much personal experience with Cross Electrical. Their honesty and quality can't be beat. Do yourself a favor and give them a try-you won't be sorry!

Unfortunately the schedule set by our Solar Company kept us from being able to use Cross Electrical, but I still wanted to give a 5 star review  because they were the only electrical company to call us back (and quickly) and were extremely helpful and professional on the phone. We will definitely keep them in mind for future jobs!

We had a problem with our plugs after our oven shorted.  I had called two other electrical companies in the morning-they did not return my call. I went on Yelp and tried Cross Electrical.  Not only did the lady answer the phone immediately, she walked me through some simple steps and our problem was fixed.  Will highly recommend them and use them in future!

My 86 year old Mom needed some electrical help. I live 400 miles away from her. Cross Electrical was highly recommended by a friend who lives in Fremont. Cathy was wonderful!!! She rerouted the electricians to mom's home before they started work on their scheduled job. They came promptly and did the job professionally. Cathy has heart. She got a customer for life!!!

Recently used them for some work around the house and install light fixtures. They did a great job quoted reasonable prices with a breakdown of all things they will be installing and itemized cost.

WOW! Easily the very best in the far west! I decided  to share my experience with the YELP community.
Cross Electrical was highly recommended, so I checked them out by reading the reviews on Yelp. I was a little skeptical because I had never seen reviews like theirs on Yelp for anyone. I contacted Kathy at Cross Electrical (she is a pleasure to talk with), and made an appointment for Doug to come out and review my problem (I had a minor problem for the past four years, which had suddenly become a major problem).
Doug arrived earlier than I expected, listened quietly while I explained the problem, and then fixed everything in approximately 30 minutes. I was impressed.
Cross Electrical is a very prof\essional company and should be considered for any electrical problems.

If you are looking for an honest, reliable, and high quality electrician, Cross is the way to go.  I was impressed with their professionalism throughout their organization.  They came out and did a small job at one of my managed properties and I was very happy with their work.  Communication throughout the whole process was great.  They genuinely take pride in their work.  If all of my vendors were like them, my job would be easy.  :-)  Would happily use them for my next electrical job.

Had Cross electrical wire my shed for me.   Doug and his brother did a great job.    Also , their price was 1/2 my second bidder.  I would definitely use them again.  Thanks.

Steve

These guys are very honest and professional.

I called them because a few electrical sockets in my house stopped working all of a sudden last week. The person on the phone. (Cathy was her name I think), asked me about the problem. She said she will help me trouble shoot - asked me to reset my GFI switch, then walked me through the tripped circuit breaker. Then told me the most likely cause could have been a space heater (and indeed it was a week ago, when I had plugged in a space heater in the garage).

The best part is that she said the charge would be zero. This was honest. She could have send some one over, and charged me just for showing up. That told me they are an honest business. I decided I had to pay back in some kind, and asked her if they would do some minor repair work. She said yes, they can charge hourly and fix it. The hourly charges quoted were reasonable. So I asked for that service.

Doug showed up on the time promised. Was very courteous and professional. I had a couple sockets that were stock, one bulb that was fused in place, and I wanted to get a couple sockets replaced with modern motion detection. I also wanted to get a couple smoke detector/Carbon monoxide alarms done. It was fast and painless. I had spare parts that I had purchased from Home Depot. But I forgot the face plates for a couple switches. He was nice enough to bring it from his own truck supply (and did not charge me for it).

These guys are very honest and professional. I highly recommend them.

Btw, I have never written a yelp review in the past, but their honest behavior is what compelled me to setup this new account and write this review.  Hope you find it useful.

Very easy and fast response with Cathleen on initial set up including all the different changes on our part. She was very patient with me. It is a family business and all I can say it is a professional, very very knowledgeable, honest, friendly, and compassionate company. It was very good to see Doug again, and be introduced to Jerry (Doug's Brother) & Rolando (Rolo). We were referred to them a few years ago by PGE when my husband noticed that the main circuit breaker panel had strange arching noice. Doug came out to replace and fix the issue immediately, we were impressed.  He did an excellent job. We live in an old 50's home and the past owner did some really strange & challenging things to the wirings on the kitchen socket and bathroom exhaust fan. Cross Electric tackled the jobs like champions to resolve the challenging wiring problems and resolved them in an outstanding way. Btw Wow! We like the new bathroom exhaust fan...it is the most quiet we've ever experienced! There pricing is very fair and even though there were a lot of surprises along the way they charged us at a very reasonable cost.  We have some remodel to do the next few years and we will certainly be seeing them many more times. Thank you very much Cross Electric!!

I was doing my house remodeling and they are really helpful in every single aspects.

We couldn't be happier to have found Cross Electrical. They came out right away when they heard we had no power = no heat. They truly care about there clients.

I got thinking about grounding outlets for HDTV, Blu-Ray player, computer etc. in my 48 year old house.  Called a few electricians and decided to go with Cross Electrical.  Cross have excellent reviews here as well as on YP.com.  Doug Cross steered me in the right direction (no need to rewire the house, we can ground individual outlets to code, and just ground those outlets that need it).  His wife Cathleen handled the work order with timely emails and phone calls.  It was a rather small job (3 outlets) and the cost was more than fair (Cathleen gave me a 10% senior citizen discount).  Doug and his kid brother Jerry did the job.  Cross Electrical is a professional, courteous, fair, five star plus outfit.  I thank Doug, Jerry, and Cathleen and will certainly be calling them back for any other electrical work I may need.

I was looking for any certified electrician in the Fremont area to add a 220V outlet to my kitchen. I read most of the electrician Yelp reviews but was passing up on Cross Electrical since their reviews were all 5 stars and they might be expensive.  So I tried calling a handful of the 4 and 3 stars electricians but they all charge travel fees of $89 dollars to just give quote. One of them other companies waived the travel fee so that they can come out and give me an estimate. The electrician came and quoted me a $1000+ dollars to install two 50 amp breakers and a junction box. Finally, I just gave Cross Electrical a try because I was getting nowhere in my search. When I called Cross Electrical, Kathy picked up the phone and she was just upfront and said that it can cost me around $450 dollars. She said however that it may be $550 depending on the oven wattage requirement, how difficult my crawl space, and the distance from breaker to kitchen is.  Doug and Jerry showed up at my door on time for my 7:00 am appointment a few days later. That alone was impressive since I had to go to work that morning at 10 am. Doug surveyed the house and said that they can do it for $450. I could have sworn that these brothers are some kind of church ministers because of their demeanor. There are still a lot of good people in this world and Kathy, Doug, and Jerry are one of them. Bottom line is that I was very happy with Cross Electrical. They did a great job in adding a circuit breaker for my oven. They came on time to their appointments and were just straightforward when it comes to their pricing.  They installed the junction box to my oven but my oven was not there so they came back another day  to hook up my oven to the junction box. I highly recommend these guys. Please give them a call first before calling other places. I'll use them for all my future electrical needs for my house.

Cross Electrical put 4 recessed cans in my room and they look amazing! They were fast, efficient, and did exactly what I wanted. Best Electricians in town.

I have had many electrical jobs done by Cross Electrical.  We had a pool built in our backyard recently and had Cross Electrical put in a upgraded electrical box panel so we can have enough power for the Heater/pump for the pool.  Never had a problem.  Mr. Cross is an honest worker and does his work in a timely manner.  I would recommend Cross Electrical.  Very kind family owned business.  Will go out of there way to help you.