I learned a good Life Lesson today - read and FOLLOW the instructions!
For the past week I've been trying to get a Lights of America light-sensor activated porch light to work with no luck. I was replacing one that went bad, and bought the same model. The first replacement I received and hooked up (only 2 wires how hard could it be) and turned it on. Of course it didn't work because it was light outside, so I put my finger in front of the light sensor and it still didn't turn on. So after about an hour of trying to fix the problem, switch wire connections, etc I sent it back to Amazon and ordered another one thinking this one was defective.
Today I got the second replacement and hooked the two wires up - black to black and white to white. Flip the switch, put my finger over the sensor, and NOTHING! Baffled, I got my battery tester (I don't have an actual electricity tester) and tested the lines from the house to socket, I got activity on the meter, so I figured it wasn't bad wiring from the house since there was electricity making it out to the fixture. But for some reason I couldn't get it to turn on my new light! Frustrated, I called Core and the owner Craig said he didn't have any pressing appointments until later, and was able to come out in about 45 minutes. He came out commented how close it was, he only lives 5 miles away.
Now Craig is an interesting guy - cool, calm, hustler. I kind of dig his weird sense of humor. He told me it would be $135 troubleshooting fee. For the risk, time to drive (5 minutes!), etc. He nearly gave me a heart attack! I thought he'd charge me $20-40 for a 10 minute job, but no. After a long haggle, he dropped the price to $95, giving me a neighborly discount. After a couple minutes, he cut back and restripped the two wires coming out of the wall/fixture (oxidized wires - corrected was the description in the invoice). He attached these to the new porch light, mounted it, put a piece of tape over the light sensor, and turned on the switch. Lo and behold it worked! Job done. Craig proceeded to clean up. He offered to check my wall switch and breaker box to make sure things were in tip top shape, and also because I'm sure he knew how easy the job was he just did. Craig did mention that there was some burning around the porch fixture, and it was probably due to bad contacts between the wires.
After he tightened 4 screws in the light switch on the wall, he opened the breaker panel outside and tightened about 6 more screws (panel tune-up listed on the invoice), I paid him, thanked him and he left.
I proceed to put my finger over the light sensor on the porch light and it didn't work. Oh no!! I thought. I took it apart and made sure all the connections were still intact. Everything looked good. So I decided to put a piece of black tape over the sensor - to my amazement, the light turned on!!!! So using my finger to block the sensor didn't work, but a piece of tape did? None of these fixtures were defective after all, I just needed to tape over the sensor to confirm they worked - just like the instructions said!!!
So yes Craig was able to get my light to work, when I wasn't. The job consisted of stripping two 16 gauge wires, connecting them to the fixture with twist-on connectors, and he charged me $95 to do that! I learned that I could have avoided all the time and money if I had just followed the instructions.
Craig seems like a good guy, kinda bad jokes, but I'm kind of bummed that I got charged so much to do so little.