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Cleveland Plumbing

Cleveland Plumbing

Plumbing Service
Riverside CA

Description


Cleveland Plumbing offers Residential and Commercial Service and Repair, throughout Orange County and we are available for emergencies 24/7. We provide: Drain cleaning, Slab-leak detection and repair, PEX PIPE Re-route, Back-flow testing, Video sewer inspection, Copper re-pipe, Water-heaters & Tank-less water-heaters, hydro-jetting, gas lines, and rough-in, set/finish for bathroom/kitchen/laundry remodels, any and all plumbing services. If you're looking for a professional plumbing company in Orange County with extensive experience, state-of-the-art technology and equipment, and unmatched customer service ALL at competitive prices, look no further! Cleveland Plumbing is the total package and is ready to serve you.

HISTORY


Established in 2011.
Cleveland Plumbing was founded in April of 2011, is family owned and operated, with almost 40 years of combined experience, providing quality service at reasonable prices. We have a fleet of 5 vans and a great team of experienced plumbers and technicians and strive to meet the standard of work and service our customers deserve.

ABOUT BUSINESS OWNER


A Texas native, Vance Cleveland moved to Anaheim Hills Orange County, with his parents at age five, where he and his family live to this day. After graduating high school, Vance enlisted in the Army serving in Desert Storm. When he returned he went to college, and had a career in various fields. In 2001 he was offered an opportunity in the plumbing business and after many years of expert experience, he got his contractors license and founded Cleveland Plumbing in 2011.

SERVICES


Reviews


Trevor K.
Trevor K.
12/03/2013 12:00:00 SA
Vance is great. Quick and easy. If you need plumbing work done I would highly recommend him. He cares about his clients and isn't out to work up the highest billable invoice.

Robert C.
Robert C.
10/10/2013 12:00:00 SA
I called Cleveland Plumbing about two weeks ago and spoke to Vance about providing me a bid to move my hot & cold laundry lines and drain to the garage. We setup an appointment for 7:00 am on October 2 and one of his techs (Mike, I think) arrived on time and spent about 15 minutes surveying the proposed work. When he was finished, I gave him my email address and he told me they would be sending me a quote. It's been over a week and I have heard nothing from this company, which given the great feedback is very disappointing!

Tina K.
Tina K.
12/05/2019 12:00:00 SA
Vance, If your workers told you I didn't want to open the ceiling they were not being truthful to you. That is so far from the truth.... I asked Jim a few times to open the ceiling and fix the problem but he refused because he couldn't see it dripping while he was here and told me to send a video if it started leaking again. Maybe he just didn't want to work hard? I am the homeowner and have the authority to make the decisions. I hope you will keep an eye on your workers better. It doesn't matter whether they are family or hired employees. Trust is too important and dishonest or lazy workers and poor customer service will cost you money and eventually your reputation. I will email you a copy of my invoice today.

Rich M.
Rich M.
12/21/2020
Gave me a 30 minute heads up so I could meet Jim at the property. A backed up kitchen sink. Jim was very nice and kept the area dry and clean. Took 1 1/2 hrs to get drain cleared of grease. They will get my business next time a plumber is needed.

Jenne O.
Jenne O.
2/17/2023
Shout out to Cleveland Plumbing! Found a puddle of water under my kitchen sink. They sent someone to my house in 15 minutes, replaced the garbage disposal which was obviously broken (very old and it had a good life) and had it all cleaned up in about an hour. Very friendly guys. Well dressed, professional, respectful and truly cared. This is the 3rd time they fixed something at my home. Highly recommend them. I was stressed that I would have to wait or pay a higher fee because it's a holiday weekend. very reasonable prices, kind and courteous. I doubt I will ever use another company.

Vicky D.
Vicky D.
9/13/2021
Our shower backed up first then unfortunately our toilet - I called Cleveland Plumbing and they came out right away.  They were able to clear up the problem quickly and their rate was better than their competitors.  The guys that came were very courteous and prompt and did a great job - I highly recommend them and we'll be sure to call them in the future.

Julia P.
Julia P.
6/20/2022
We had a valve that needed replacing after installing a new dishwasher. I called them at 10am to see if they could come out the same day, and they were at our house within 3 hours! So polite and friendly and the fixed our minor issue quickly with no issues. I will totally use them in the future.

Laura L.
Laura L.
2/25/2014
We hadn't had our outdoor drains cleared out in the 7+ years we've lived in this house, and had been noticing a significant backup when it rained. Vance was very upfront about what they might be able to do to help us -- that they wouldn't waste my time and money if, after an hour, it looked like the clogs could not be removed with their equipment and another course of action would be needed. Well, Nick and Art just left, and the two drains I was most fearful of (the ones along the side of the house which could cause flooding if not cleared) are now flowing smoothly! They were on-time, friendly, professional, capable and honest -- everything you hope for in a plumber! I will use them again, if ever a need arises!

Ivy L.
Ivy L.
4/15/2020
Refused service because we work In the hospital. What a shame especially during this time. We all need to show kindness! Unfortunately you guys won't get it from this company! I guess they only want to fix clean and brand new plumbing.
You can get the virus anywhere. You guys can even get it from the community.
Refusing service from healthcare providers that's healing and caring for our community.
Even we are scrutinized especially with this company. We will never refused nor stop caring for people that are In need.

Joelle L.
Joelle L.
1/14/2014
Vance and his guys at Cleveland Plumbing are awesome people.  I had a gas leak that caused gas company to shut down service.  Because of that the other plumbers that I called and requested estimates from felt like it was okay to gouge me.  Luckily, I ran across Cleveland Plumbing on yelp.  They came for an estimate at 8 (which was lower than any of my other estimates) and by 11, everything was fixed!  Cleveland Plumbing is the best!

Khuong D.
Khuong D.
10/08/2018 12:00:00 SA
The 5* reviews are for real and Vance and his team wholly deserve it.  Danny and Jimmy arrived and presented professionally and courteously.  In 85 mins, they efficiently removed the old 65 gallon water heater and installed a new 50 gallon replacement and upgraded the gas and water flexes.  Stellar job!  And the price is very reasonable!  I will definitely recommend them to friends and family as well as call them for future service needs. Many thanks Danny, Jimmy and Vance.

M P.
M P.
3/24/2020
Cleveland has given us outstanding service for many years, and with the coronavirus situation, I was concerned that we would be stuck with a leaking garbage disposal and kitchen faucet. Jim came to our rescue, taking all necessary safety precautions! He saved the day and did a wonderful job installing our disposal and faucet! Thanks so much for your quick response and excellent job!

Marissa H.
Marissa H.
12/14/2016
Had a great experience with Cleveland plumbing. We called over the weekend and spoke with the emergency dispatch team, and because our issue wasn't an emergency we left a message. I was happy to get a call first thing Monday morning from the office and got them scheduled to come out Wednesday of the same week. Art and Jake arrived early, and had our garbage disposal fixed (replaced actually!) Within 30 minutes. They were friendly and neat, and I was very happy with our service. Thanks guys!

Sea S.
Sea S.
8/20/2018
Experienced a main line back up and was dreading having to call a plumber. I was pleasantly surprised with my experience with Cleveland Plumbing. Called first thing in the morning and Vance sent Daniel over right away. Daniel was super patient and explained his process to me. He even took the time to talk to my dad to help assure us since I know nothing about plumbing. He completed the job quickly and competently. Being a single parent, I truly appreciate businesses that are honest and not trying to upsell. I would definitely use Cleveland again and refer to friends.

Lillian A.
Lillian A.
03/09/2023 12:00:00 SA
I had a back flow problem with my pipeline system, so I contacted this company to remedy it, and they performed an excellent job. From the very beginning to the very end, they went into great depth with me, ensuring that I understood the causes of back flow and how I could avoid similar situations in the future. They also made certain that the area was clean before departing once the job was completed. I'd recommend them to anyone in the Bay Area.

Kimberly E.
Kimberly E.
10/24/2017
Once again Cleveland Plumbing saved the day. Visitors come and plumbing issues tend to happen. Chuck came to my house within the time frame slotted, in fact got here on the earlier side. He explained everything and didn't try to charge me for things I didn't need. He also gave me tips on how to keep the plumbing in my old home up to snuff. I am so glad that I found this local company. I always get a friendly and knowledgeable technician.  THANK YOU CHUCK!!!

S. H.
S. H.
01/06/2015 12:00:00 SA
I needed a gas line shortened to accommodate a new gas dryer. Based upon strong reviews on Yelp, I contacted  Cleveland Plumbing and spoke with Vance around 8AM. He said he would have someone out that afternoon and gave me a rough cost estimate. Mike arrived that afternoon and quickly shortened the gas line. The cost was right in line with what had been estimated. The price was reasonable so I asked Mike to replace 3 water valves while he was on site. He did so quickly at a fair price. Mike was courteous and professional. I would definitely use Cleveland Plumbing again for future plumbing needs,

Jacqueline L.
Jacqueline L.
04/08/2019 12:00:00 SA
Our water heater gave up on us a couple months ago.  I reached out to a few different plumbing companies and all of them were crazy full of appointments, including Cleveland.  Vance managed to squeeze me in the same day despite having a full schedule all week!  The guys that came out were friendly, professional & efficient at their work!  They charged the average going rate-  as I had already received a few other quotes.  

Over the past weekend (2 months after install) we discovered a very strong gas smell in our garage.  I text Vance on Sunday and he personally came  out the next morning and adjusted all the fittings and solved the problem.  Fantastic and friendly service!

Linda P.
Linda P.
3/18/2016
I can't say enough positive about this A+ plumbing company. Their work is top notch. It is a locally owned company and on almost every job the owner has stopped by to make sure that everything is proceeding as expected. We have used them for clogged drains, Installation of new faucets in our kitchen, installation of a hot water dispenser, installation of a new water heater and they have never disappointed us on any of these jobs. We are currently in the midst of a bathroom remodel and our contractor used them for a very technical job involving cutting into our concrete foundation to lay new pipe in our bathroom. Again, the work was, although challenging with unexpected problems arising, flawlessly performed. The owner is Vance Cleveland. If you are looking for top notch plumbers, this is the company to call.

Christina P.
Christina P.
08/05/2015 12:00:00 SA
I called Cleveland Plumbing after I had an issue with the pipe bursting.  I called the fire department to turn off the water since it was 5am in the morning.  When I called Cleveland at 8pm, they came in a few hours.  They were prompt & professional.  They also gave me advice on the roots that will keep going into the pipe line where as another company said I should get epoxy which would cost any where between 5k-10k.  I highly recommend them!

Jen K.
Jen K.
12/11/2015 12:00:00 SA
Our good friend recommended them.  We were told by a different plumber that we needed the hydro jetting.  But he quoted us outrageous amount, $1,300.  So I found Cleveland.  The guy came over and did the work for half hour.  He told me all the roots should be clean already.  After the jetting, we still had some problem, and he told me our drainage issue was because of our foundation and then he left.  Because they will charge me $1,000 to dig up the pipe.  I found a different company to dig up the pipe, turn out the pipe was clogged by the roots! We paid almost $400 to do the hydro jetting for nothing.

Stephanie P.
Stephanie P.
1/23/2017
Called Vance on a Sunday and he got back to me right away. His tech Cody came out the very next day as promised and did a phenomenal job! He was very honest about the work that needed to be complete and what didn't need to be fixed. He was very friendly and the prices were very reasonable for what they needed to accomplish. We will be calling again in the future for more plumbing needs, thanks guys!

Barbara C.
Barbara C.
6/21/2023
I highly recommend Cleveland Plumbing.  If I could give them 100 stars I would.  When I called I talked to the owner Vance.  I received excellent customer service, he went above and beyond to make sure I was taken care of.  He listened to my problem and sent Angel out the same day.  Angel was professional and courteous and did an excellent job.  I cannot say enough good things about Cleveland.  If you are looking for a company to take care of your plumbing needs look no further.  Cleveland is excellent.  Now a days it is hard to find companies that really care and Cleveland does.
Barbara C.

Julian C.
Julian C.
4/17/2021
Vance and team are some of the best in the business. They provide great work, excellent service, and amazing communication. My regular plumbing maintenance, new water heater install, shower install in guest bath, and gas line were all done by this team.

Don't hesitate to do business with them!

Tom T.
Tom T.
04/07/2017 12:00:00 SA
Very good at their job. They are on time, polite, knowledgeable, and provide a good price. Nothing else needs to be said.

Amber D.
Amber D.
05/10/2016 12:00:00 SA
The guy that came out to fix my leaking bathroom sink did a great job and resolved the problem without too much time or cost on my behalf. The only reason I'm giving a 4 instead of 5 star rating is that they messed up my appointment. They originally said 12-2pm on Friday and never showed up. The guy on the phone was very apologetic & resolved the issue by rescheduling, but it would have been nice not to have waited around for 3 hours. They are honest and not looking to mark up the cost of parts or labor in any way, which I can definitely appreciate.

Tom F.
Tom F.
5/19/2014
We have a leak in our ceiling and I called Cleveland Plumbing. They answered the phone and were at the house within an hour (on a Saturday). Their work was very professional and the technician took extra care to make sure he did not create a mess. He also explained what he was doing.

When it came time for the bill, I was surprised how reasonable it was. i would totally trust them for any of my Plumming needs.

Gary H.
Gary H.
4/16/2021
Highly recommend Cleveland Plumbing for all your plumbing needs.  

Jim arrived on time and prepared to do the job.  The quote for the project was fair and reasonable, but the project was a big challenge due to the tight quarters and the fixtures being frozen into place and needing extra time, finesse, and power tools for removal.

No additional charge for the extra work to do the job right, and I'm very pleased with the end result as the new bathroom sink fixtures look and work great.

5 stars for both the company and employees of Cleveland Plumbing!

Clara C.
Clara C.
8/15/2017
Fast response, great work, and reasonable cost. We've called Cleveland Plumbing numerous times now for little problem to big issues. They are always extremely professional and trust-worthy. We could not be happier with their service each time, and highly recommend them!

Ingrid M.
Ingrid M.
3/28/2019
This is my third time using Cleveland Plumbing and this last experience with them was just like the first two: superb. Dylan was sent out to do the job as part of their team, there was another guy named Cody but I really can't tell much about him as we barely interacted.

The two plumbers were very professional and they both made an effort to keep everything extremely clean while they were at my property. Dylan was pleasant to talk with and the experience felt very easy.

I was also able to ask a few questions without feeling ridiculous about it or without feeling like I was a nuisance. I loved it and I know the next time I have a problem, I would specifically ask for the same team of people who were here during my last experience with this company.

They worked well together and are affordable, I can't see a reason to go look for someone else.

Jim J.
Jim J.
2/25/2019
Came out on last minute calls twice and took care of the problems right away. Awesome service

Hollywood G.
Hollywood G.
08/07/2013 12:00:00 SA
This company is very professional.The owner answered my email quickly and I was scheduled within a few hours. The plumbers were respectful and and professional.

Mary C.
Mary C.
10/21/2019
Cleveland Plumbing saved our organization a boatload of money. Another vendor tried to sell us on the need for a lot of additional work he said needed to be done before he could bolt down a toilet. We were looking at more than $1000.00 in questionably necessary repairs. Cleveland came and did just what was needed for less than $200.00. Very much appreciated!

Jess C.
Jess C.
5/22/2017
They replied the fastest when I reached out on Friday.  The service as fast and professional.  My problem was solved and very reasonably priced.  I have no complaints.

Jen J.
Jen J.
11/07/2019 12:00:00 SA
I wanted to write this review because a lot of people read reviews before choosing a company to work with and I am super picky! Well yesterday I had a situation with a water heater that was not working and Cleveland plumbing came out and gave me my options. I ended up replacing our water heater and in a few hours from my initial call my home was in perfect working order. It's important to take note my calls were answered promptly and they were very nice and honest! I appreciate the work they did and I would refer them to everyone! Thank you Cleveland plumbing!

Kathleen O.
Kathleen O.
07/11/2023 12:00:00 SA
Cleveland Plumbing has been nothing but professional from start to finish.  Angel was our service tech who was on time, worked quickly and efficiently and even checked a couple of things we asked him to do that were not on the schedule.  I will never use another plumbing company.  Very fair prices too.  
Cleveland also does the plumbing for our landlord at our office building and the work and professionalism has been exceptional there as well!

L R.
L R.
6/22/2015
1. Returned my calls promptly? Check.
2. Answered all of my Plumbers' 101 questions via phone and in person?  Check.
3. Allayed my fears on a possible leak? Check.
4. Professional, responsive, courteous and honest? Check. (Thank you Vance, Nick and Art)
5. Not a company that cost me an arm or leg? Check - can you believe it?!
Thank you past Yelpers, for the positive reviews on this company, your words ring true.

Paul A.
Paul A.
12/25/2014
These two guys were great.
They fixed my gas line in the rain. The cost was exactly the quote and they did not make any mess!

Luke F.
Luke F.
08/03/2013 12:00:00 SA
I had a drain blockage in my kitchen sink during the weekend. Vance and his partner took care of it within a few hours after my call, quickly and efficiently. Not only that, he gave me a discount when he was done (I'm guessing because the job was not as difficult as expected).  They were kind and courteous and I will not hesitate to call them again.

Good job Cleveland Plumbing!

Nguyen H.
Nguyen H.
09/05/2013 12:00:00 SA
I contact Vance for an emergency leak in the bathroom . He came in the next hour ( a little less) gave a diagnostic and found the problem quickly . Vance was nice and professional and I would definitely call him again ( if need)

Alejandra S.
Alejandra S.
12/06/2019 12:00:00 SA
I experienced a hot water slab leak and called Cleveland Plumbing. I cannot say enough great things about Cody. He was helpful from the first emergency phone call to the last. At no point did he try to sell me. He was knowledgeable, reliable, and extremely professional. He made a stressful moment for our family as easy as possible.  The plumbing was done nicely and with the least amount of disruption. I was informed every step of the way. Cody, I appreciate the hard work and the time you took to make sure the work was done to perfection. Thank YOU!

Timmy M.
Timmy M.
9/14/2016
2nd time they have been to my home. Fast great service both times.

Kirsten C.
Kirsten C.
05/07/2013 12:00:00 SA
We had a new 50 gal. hot water heater installed today by Cleveland Plumbing.  The two gentleman who did the work were prompt, courteous and friendly to my 4 year old son who pestered them with questions about what they were doing.  We bought our water heater on our own (along with an installation kit) and Cleveland Plumbing came out within 24 hours to install it. Viola! We now have a shiny new water heater, plenty of hot water and no more knocking and banging sound in the garage. No more cold showers or worries that our old water heater is going to explode from sediment build up and cause water damage. Thanks, Cleveland Plumbing!

Pike L.
Pike L.
8/17/2013
My son woke me up on a Friday at 6:30 A.M. with the words, Dad, water is dripping through the ceiling light in the bathroom.  Ugh! I thought.

Having used Cleveland Plumbing before, I knew they were the ones to call and Vance was ready to help. He was able to work out his schedule and get me in as the first stop of the day; I was relieved.

He and his partner arrived quickly, diagnosed the problem, and got to work patching it up for a very good price. They were polite, friendly, and professional; just as they had been before.

It turns out a copper pipe in the ceiling had sprung a pinhole leak and was squirting a small steady stream of water into the ceiling area, which was then dripping out the light fixture opening.

Once again, Cleveland Plumbing provided excellent service and quality work at a great price and I am very happy.

Penelope B.
Penelope B.
05/05/2015 12:00:00 SA
I am an Assistant Property Manager at a commercial shopping center in Anaheim. I had an emergency sewer situation (a clog in my mainline) and after calling three different plumbers who said they would be out within an hour, three hours later, I finally called Cleveland Plumbing and they were onsite within twenty minutes. I couldn't have been happier with their service. They cleared the clog amazingly fast and for an extremely reasonable price. I would recommend Cleveland Plumbing for any of your plumbing needs! Completely satisfied customer.

Sandy P.
Sandy P.
5/24/2023
Cleveland Plumbing came out to fix my drain and garbage disposal and they were Great!!  They did a fabulous job with very reasonable cost. I will keep their number handy just in case something else comes up.....thank you Daniel.

Kelly M.
Kelly M.
04/05/2018 12:00:00 SA
First time using Cleveland Plumbing based on a recommendation on a moms Facebook page. I could not be happier.  Communication was great.  Returned calls fast. Gave reasonable price estimate range over the phone. Got on the books within just a couple of days. Plumber, Jim, arrived on time, communicated throughout, did awesome work, finished quickly and was just overall a REALLY nice guy. Pricing was very fair and reasonable.  I would definitely use again in the future if I have any plumbing needs.  Hopefully we get lucky enough to have Jim out next time! Thank you so much!!! Highly recommend!!!

Stu S.
Stu S.
4/29/2015
We developed a slab leak a few days ago and have spoken with 3 different plumbing companies.  Cleveland Plumbing was referred to us by a friend and we were thrilled with their service.  They responded the fastest, gave us more options and the best price of the 3.  We will most definitely use these guys for all future plumbing issues.  The technicians/installers, Mike & Billy, showed up early and were excellent at explaining what the situation was and gave us 4 different options to repair it with the costs for each.  Both were very professional, friendly and did a great job. Completed the job same day as the estimates were done.  Nothing but good things to say about these guys.  I would recommend them highly.

Hope B.
Hope B.
3/21/2019
We were quoted by another company an insane amount. Cody came out and fixed the issue within an hour for a fraction of the cost. So glad we went with them. Straightforward, professional, knowledgeable, quick, clean. Best plumbing company I've done business with thus far. Definitely going to use them from now on. Thank you!

Ryan D.
Ryan D.
01/02/2013 12:00:00 SA
I called and spoke to Vance and he was able to send a guy out the same day to roto a clogged main sewer line. I would absolutely recommend Cleveland plumbing based on the experience that I had.

Tom H.
Tom H.
6/15/2020
We needed the valve body in our master bath shower replaced. I contacted Vance Cleveland and he dispatched Joshua. The service was prompt, the work done was excellent and at a fair price. Thank you for a job well done.

Fish P.
Fish P.
08/08/2022 12:00:00 SA
Good honest hard working people. You get what you pay for. Very helpful.  There was a mix up at first. They handled it very quickly. Assumed responsibility and took care of business. Will use again and again. A pleasure to work with.

Nicholas V.
Nicholas V.
05/08/2014 12:00:00 SA
Service was timely, fast and beats the smell good plumber any day of the week!  Also, how often is the bill less than what was quoted!!!!  I would recommend Cleveland plumbing to the Vatican.... Thanks Vance

Ree N.
Ree N.
05/04/2016 12:00:00 SA
Fast. Responsive. Affordable. And ... no plumber's crack. We wanted to install a hose to connect our outside gas line to a natural gas grill. So I requested a quote through yelp and got a response within an hour. An hour later, they arrived and the job was done! It only took them 10 minutes and I probably could've done it myself, but why risk blowing up the house? Next time I need a plumber, I'm totally calling these guys. Hopefully the next project will be a little bit more challenging :)

Farid Fred S.
Farid Fred S.
8/15/2022
I called and asked them to come help me with a clogged drain. Derek and Angel showed up 25min later and helped me out. They were the most knowledgeable and helpful staff I have seen in a long time. Not only they finished early and did a clean job. They gave me a discount as well. I really recommend them and will definitely call again if I have plumbing issues.

D W.
D W.
11/21/2015
Cleveland Plumbing has been out to our house at least a couple of times. They have done top notch work (re-routing pipes due to wall/slab leak, re-routing water main) and fixed a minor sink leak for us. Very professional and courteous. Will keep using them for sure!

Margaux J.
Margaux J.
06/06/2016 12:00:00 SA
I have never written a Yelp review before, but after the amazing service that I received with Cleveland Plumbing I had to sign up and do one for them. I had a plumbing problem which I thought was somewhat simple, it was not. It turned out that one thing had caused another leading to a slab leak. I called the day after a holiday weekend and Art was out promptly the next day, actually early. He diagnosed the problem well, spending about an hour to make sure that he had it all correct. The equipment that they needed to fix it was out for the day -- so the next day  two more employees were here bright and early to fix my leak. They quoted what I thought was a fair price for the amount of work that they were going to have to do. They worked incredibly well and hard being very sensitive to the fact that they did have to cut holes in my bathroom wall and closet, they did everything they could to make the cuts only where they felt they were really needed. They even were cleaning up as they went along, and helped to put things back in my closet. One of the plumbers even suggested a decorating idea to restore my bathroom wall less expensively. All three plumbers Art, Chad and Chris were just phenomenal with their customer service, they consistently went above and beyond the call with everything that they were doing with both their plumbing and their friendly and professional attitudes. There was a very tiny issue after they finished and Vance the owner offered to come out at 9:20 at night to fix it. The next morning was fine and Chad arrived to take care of the tiny issue. While it is not a pleasure to deal with a plumbing issue, it is a pleasure to deal with Cleveland Plumbing. I have already shared their information with my neighbor, and will continue to recommend them to everyone that I know.

Deb W.
Deb W.
10/15/2021
Found Cleveland plumbing through recommendations on the next door app, from folks in the neighborhood.  My garbage disposal started leaking.  While I figured I could replace it myself, the old one was rusted to the bottom of the sink, so I called Vance, who returned my call promptly and booked me for the replacement as well as installing new faucets in both bathrooms (because hey, if I was bringing the pro in, might as well update!). Derrick came right on time and was so quiet and respectful of the house.  Finished and cleaned everything, leaving me to replace my shelf liner and put things back under the sink.
Job well done!  While I never asked for an estimate, when Derrick advised me if the total, it was very much in line with what I expected to pay.  Overall, I would highly recommend and will keep them in mind if I need a Plumber again!

Mary T.
Mary T.
09/03/2015 12:00:00 SA
Vance promptly returned my calls and was accommodating in scheduling; Mike was prompt, thorough, and professional in fixing the problem - thanks guys!!

Andrew P.
Andrew P.
9/25/2014
Nick came by for a service appointment at my condo today and was friendly and fixed my high priority issue very quickly! I will definitely use them again and refer them to anyone. Awesome service compared to my other experiences with plumbers.

Angie O.
Angie O.
02/08/2020 12:00:00 SA
I would begin by stating, I do not have knowledge of their actual expertise,as I have not used their services and will not in the future.
This review is to the exorbitant amount they wanted to charge just to come out and look at the project. I called yesterday at 4:30 pm and asked about coming to replace a cartridge on a shower faucet. The person who answered the phone informed me it was after hours at 4:30  In the afternoon and the fee just to come and see the problem would be $375.00. Any parts or labor after that  would be extra.  This is LARCENY!!
I checked their website and their hours are posted as 24/7. They never mention an extremely high fee if you call or require service after 4:30 in the afternoon. Needless to say, I declined and proceeded to call a different company.

At this exorbitant fees to fix a simple problem, I should have skipped collage and opted to become a plumber. :)

Craig B.
Craig B.
2/24/2021
I randomly came across a leak outside of our house yesterday, and since the shower was being used at the time, presumed it was because of the shower. My wife and I were like oh sh*! what does this even mean?  I had no idea why there would be a leak outside the house when the shower is obviously inside the house, so I just knew we were in for some bad news.
After searching for the best of the best plumbing company on a neighborhood board, I called Cleveland Plumbing. Vance was awesome, and let me know he would try to fit me in that same day. Sure enough, Derek and Daniel came out to help, and they quickly assessed the situation, made a small cut in the drywall, and fixed it like it wasn't a big issue!!! Wow!
Water leaks can (and should) be scary, but really happy to know that there are experts to figure it all out.
Highly recommend this family owned business. They will have all my plumbing needs in the future, and I'd send anyone there for help.
Very reasonably priced too for the work that was done.

John P.
John P.
12/02/2016 12:00:00 SA
My main water pipe broke due to a huge tree root that was blown over due to the Santa Ana Winds.  They were able to come out within the hour and fix.  Art was the person who came out and was very professional and did very high quality work.  I would highly recommend this company.  Thanks for the fantastic work Art!

Steve L.
Steve L.
5/17/2021
These guys are great! They showed up on time, got right to work, and were done in less than two hours. They were up front about the work to be done and they charged me exactly what they estimated at the outset. On top of that, they were friendly and answered all of my questions. I would definitely recommend them.

Dave E.
Dave E.
07/11/2017 12:00:00 SA
Vance from Cleveland Plumbing came out with another gentleman and determined that the water leaking through my bedroom ceiling was caused by my attic air-conditioner's condensation drain pipe.  He cleared the drain line and replaced the final 1 foot section of rubber hose beneath the bathroom sink.  They showed up on time; they were polite; they charged a reasonable fee; and they answered all my questions-even ones that had nothing to do with the issue at hand.  I can definitely recommend Cleveland Plumbing.

Craig N.
Craig N.
07/06/2017 12:00:00 SA
Fourth or fifth time I have used them and could not be happier. I used to dread having to call a plumber but now I just look forward to having the problem solved. Very responsive and
reasonable prices. Always gives me good information on what needs to be done and how they will do it. This time Larry and Jim worked hard and creative to find a way to clear the bath
tub drain as the clean out valve had been covered by drywall and they would have had to
knock  a hole in a closet to get to it. I would never use anyone else.

Travis P.
Travis P.
8/28/2017
Cleveland Plumbing helped our property management company out when one of our tenants called about their hot water going out in the house. We contacted Cleveland Plumbing that morning and they had the faulty water heater replaced by that afternoon. Disaster averted! We will definitely be working with Cleveland Plumbing in the future from their speedy and professional service!

Jennifer S.
Jennifer S.
7/20/2023
Grateful and beyond satisfied with the quick response time and fantastic job
of Cleveland Plumbing.  
They came out to hydro jet the cleanout for my house.   Best money I've ever spent!   My sink drains so beautifully now!  Oh, and smells so much better!  All those years of food buildup is GONE!  

Thank you to Vance and his team for hard work!

Beyond happy!

Trey-Rosa W.
Trey-Rosa W.
11/19/2013
Excellent Service.  Vance with Cleveland Plumbing was prompt, professional, and very courteous. He was very efficient and fixed the clog sooner than expected. No mess was left after the job was completed. If we ever need a plumber, Cleveland Plumbing is the one for us!

Sam K.
Sam K.
6/23/2018
What a great family owned company.. very knowledgeable staff.. Prices were very reasonable and the job was done perfectly... Thank you

GySgt H.
GySgt H.
08/11/2016 12:00:00 SA
Let's face it, not only do you cringe when you see that clogged drain or the leaky faucet but you are really pissed with the thought of how much will it cost and what kind of Herman Munster Plummer will be roaming your house.  My first thought was going to call the Smell Good Plummer that I hear of 5 times a day on the radio, but they are a huge company that has a North County, Central County, and a Southern Orange County. I wanted a local place with a local contact whose business depended on word of mouth and one to one reputation...I Yelped it up. Cleveland Plumbing is the one that I am.so glad I selected. I emailed my request and got a response within minutes. I spoke to the owner directly. I explained issue and spoke about potential issue. He gave be a package price for both right on the line. Art was our Plummer who came out. What a stud, great guy. Personable and professional. Funny and knowledgeable.  Was so glad to have him assigned to us. We need another minor issue taken care of too and he made it all happen. Absolutely awesome. Select Cleveland, talk to Vance, ask for Art you are all set. Seriously!

Brandon V.
Brandon V.
3/21/2022
We had a leak under our slab in our kitchen. Cleveland Plumbing came out and rerouted our hot water line. They did a great job. Very efficient. Reasonably priced. Great, highly professional guys. Highly recommend their service.

Mark G.
Mark G.
02/12/2014 12:00:00 SA
Beat another plumbers bid by quite a bit. Came the next day and replaced a leaking shower valve. Fast professional service. Thanks!

Alex N.
Alex N.
3/25/2019
These guys were awesome. They did a job for me for almost 70% less than what I was originally quoted by another company. Extremely honest, informational and reliable. Can't recommend them more.

Tom M.
Tom M.
01/09/2020 12:00:00 SA
Outstanding quality, service and reliability....again, and again and again.
I've had major and minor plumbing repairs and upgrades done to my home over the past few years. Cleveland Plumbing won my initial business because of their responsiveness. Since then, the list of reasons I've called them just keeps growing: Responsiveness, Sophisitication, Technical competence, Value, Professionalism, Follow-through, Attention to detail with both major and minor jobs, Considerate etc.
I HIGHLY recommend Cleveland Plumbing for all of residential and commercial plumbing needs.

Andrea Y.
Andrea Y.
10/15/2013
Called them based on reviews on Yelp and Facebook.  He was on a job and said he will call back in 20 minutes.  In less than 20 minutes, I got a call and I described the problem (leaky toilet on the outside) and he was over in 5 minutes.  He tightened a few things and was done.  Since it was a simple fix and he was in the area, he comped the visit even though I was willing to pay him.  Vance was super friendly and I like the fact that I am supporting someone in the community.

K Y.
K Y.
3/15/2023
I was quoted and charged over $2200 for a weekend job A.O. Smith brand 40 gallon water heater replacement.  Vance is a good businessman and the work was not perfect but professional.  Prior to scheduling the work, I asked for specifics on the water heater he would provide and he told me he couldn't give model information because he wasn't at the warehouse, but I would get a good water heater that he would provide to family.  While he may have given family this water heater for free, I don't think he would have charged $2,200+ for installing it.  It had a cosmetic dent, it had been made over a year ago, and it is far from being energy star efficient.  I had justified the price because I relied on his representation and believed that I was getting a water heater worth that fee.  After installation I researched it and while prices for that brand are not readily accessible, I don't think the overall cost was in any way justified by the model he installed.  
And, while he was initially responsive to calls, when I and the service worker he sent out tried to call him (multiple times) to confront him about his representations about the water heater he provided, he never picked up.

Maribel R.
Maribel R.
05/01/2014 12:00:00 SA
I am in the midst of despair due to the horrible thought of plumbing history issue in my little house- floors got wet for no reason and some spots are soft all over my house from the living room, to the bathroom and laundry. I stumble on Cleveland Plumbing in the net- I found out many people have used their service with great satisfaction. Today, Mike was sent to my house to evaluate the damage and found the water pressure in my house has no problem. It is the floor needing to be checked. I was supposed to pay$175 just for evaluation but Mike did not charged me at all due to no work was necessary. He just gave me peace of mind and saved me $175 in all. Cleveland Plumbing is true to its promise. I would definitely use their service in the future and would also recommend to all my family and friends in the neighborhood! Thank you Mike and thanks Cleveland Plumbing! More blessings as well :)

Mike L.
Mike L.
9/27/2017
2nd time using Cleveland and I'll use again. Vance is great. Plumber showed up on-time and completed the job quickly.

Gus C.
Gus C.
12/05/2012 12:00:00 SA
Vance is a professional of the trade. Cleveland Plumbing has a contract with my HOA and they also handle individual unit requests. I sent him a note on his homepage clevelandplumbinginc.com to ask about fixing a gas line in my kitchen.

He called me promptly and came when promised. He fixed a gas line sticking horizontally from the wall, which didn't let me push my gas range all the way against the wall. Vance turned it 90 degrees vertical and walla! On top of everything he refused to charge me. All as a courtesy!

Thank you Vance!

Hamakko L.
Hamakko L.
12/23/2014
My garbage disposer was not working, so I checked out Cleveland Plumbing on Yelp. It had a high rating and decided to try out. Field Supervisor Nick and his assistant came out and told me that the disposer was just jammed! They were very nice and did not charge me!!  They were honest as well. I will definitely contact them if there is any plumbing issue in future. Thanx Yelpers for giving the accurate ratings!

Courtney C.
Courtney C.
10/11/2014 12:00:00 SA
We were having major plumbing problems for a few months. Cleveland came out several times and cleared it for us, but told us that we would needed to have our pipes scoped to really see what was going on. They were always up front and honest with the possibility of our problems.

I run a day care and they even made sure to have someone come out within 20 minutes to help us with the situation. We ended up having to remove our gorgeous tree because the roots had grown through our pipes. But they did a great job and was a great company to work with. They are now our go to plumbers!

Roger F.
Roger F.
01/05/2018 12:00:00 SA
They returned my call promptly and were able to get to my plumbing install later the same day. I needed an insta-hot valve replaced in a tight under cabinet location. The job was done well and functions perfectly. The price was right on and I will use them again..

Anne L.
Anne L.
10/04/2017 12:00:00 SA
We just had Cody Paredes and helper Sal from Cleveland plumbing come out to correct bad clog that his co-worker did not fix 2 days earlier. Cody was thorough, neat and explained everything going on.   He fixed what the other fellow could not. Thank you Vance for sending Cody out to make it right. This would have been 5 stars if problem was fixed at the first visit and there was no delay in getting our bathroom back.

David V.
David V.
09/07/2020 12:00:00 SA
If I could give more than 5 starts I would. Had a pipe bust in my garage today (Labor day - 2020) and flood my entire garage. Called the main phone line that came up in a quick google search for a plumber. The owner Vance answered the call himself. He drove to my house himself within 15 min of my call to assess the problem....on a holiday. Called one of his emergency plumbers on call for today and within in an hour, had the problem fixed. Not only did he do that...he helped me clean my garage and took all the boxes and stuff that got too wet to save. He actually filled his truck with my wet junk and took it away for me. I'm blown away by the service and quality work. I can't imagine using anyone else. Thank you Vance and Cleveland Plumbing for saving me on a holiday emergency! You are truly the best of the best.

Justin P.
Justin P.
01/06/2014 12:00:00 SA
These guys we're great. They came out within 3 hours of the call and had the garbage disposal replaced in minutes. Very reasonable on pricing and very very friendly. Will definitely use again!

Paul G.
Paul G.
7/27/2013
I was very happy, they replaced my garbage disposal. Great job and reasonable priced

Taylor F.
Taylor F.
2/22/2020
We had a main sewage line back up and needed it fixed ASAP. It was kinda a pain because our older home doesn't have a main washout line. We got other quotes and felt jerked around until Josh showed up from Cleveland plumbing. He was nice, quickly assessed the situation, and was a straight shooter which we appreciated. He gave us options and quotes up front and didn't try to up sell us crap, but rather listened to our need to get our bathrooms up and running. He brought Jim in and they got the job done quickly. We will be bringing our business back to Cleveland plumbing if this is the type of service they always provide.

Robert H.
Robert H.
11/02/2022 12:00:00 SA
Great company. Easy to reach. Vance picked right up and gave a fair price for hydro jet  yard drain and snake three showers. Daniel and his helper arrived right on time and did a phenomenal job clearing roots and mud from yard drain. I am  super pleased. Cleveland is now my Go to Plumber!

Bryant M.
Bryant M.
4/23/2014
I called them out to finish the install on 4 self installed bathroom facets, that I could not get to stop leaking under the sink, they quoted me no more than $250 to do the job with labor and parts, and the total only came out to $137 with parts and labor for a little over an hour of service.   Very Honest Company!

A few days after this, I found a slow leak in one of the drains, and they came out that same night and fixed it with no extra charge, no questions asked.

Great Company!!

Darrell D.
Darrell D.
10/22/2016
Nick and Billy came to the rescue!  This was our first experience with Cleveland Plumbers and we are completely satisfied with all of the work they did around our house.  We had a bunch of projects around the house that we kept putting off cause we thought it was going to cost a fortune.  We had other plumbers quote us and they were way more expensive.  These guys are awesome, they really know what they're doing, and are much more reasonable in cost compared to the other guys.  I highly recommend Cleveland Plumbers and I will make sure to refer them to all of my friends and family.

Kristen Y.
Kristen Y.
7/29/2015
Our main line backed up tonight and made quite a mess. I called Cleveland Plumbing after 9 pm, and Vance was able to quickly come out and fix the problem. He was professional, courteous, and got the job done. The price he quoted on the phone was exactly what we paid in the end. If you need a plumber, call Cleveland Plumbing!

Dana R.
Dana R.
5/22/2015
Left a message on Thursday evening because my toilet would not stop running.  Vance called me at 9:00 Friday morning and said they can get someone out and will call when they were on their way.  They were so quick...he didn't even have a chance to call me.  

I thought I just needed a new seal on the flush valve but it turned out that the valve needed to be replaced.  Mike and Billy were honest in telling me that they could fix it, but the install on a new toilet would cost exactly the same.  Since the toilet was 15 years old, I went with the new one so I ran down to Home Depot to purchase it while they took out the old one.  

From the time they arrived until the the time they left, it was 1 hour.  They were awesome, clean, honest and you can't even tell they were here.  

Thank you Cleveland Plumbing!

Jim M.
Jim M.
5/13/2012
I needed more water pressure in my shower and wanted some fixtures replaced. I had a great experience with Cleveland Plumbing. Clean, efficient, attentive, smart and respectful are terms that come to my mind for Cleveland Plumbing.
I have found a trustworthy plumbing service and I recommend you trust Cleveland Plumbing.

Vanessa B.
Vanessa B.
1/25/2015
Had a quarter turn valve break off in the wall on a Sunday.  Called Cleveland Plumbing and they called me right back and had a guy here within 30 minutes and replaced within 30 minutes.  Thank you Vance and Nick!

Noel G.
Noel G.
5/16/2016
Had the guys out today to unclog a kitchen, bath, & laundry drain. They arrived and quickly went to work checking things out and decided to snake out the drain outside the kitchen, it was a tough blockage but they went after it and quickly had things working again. They cleaned up and recieved a check and were on their way in under an hour. Thanks Cleveland Plumbing for the great service at a fair price...

Susan C.
Susan C.
3/23/2017
I have a wall hissing noise. Vance was professional,  awesome at communication and honest! Thank you so much Vance for checking out the hissing noise and providing us with more info. We are definitely keeping your information handy for future calls and projects.

C M.
C M.
6/14/2021
Had a pipe leak in our garage.  Called Cleveland Plumbing and they responded in a timely fashion.  It was a pipe leak in a copper line in our slab.  They ended up bypassing the bad section so that they didn't have to dig up part of our concrete.  Work was excellent and I was highly satisfied.  Hats off to Cody, Joshua, and Derrick.  These three were highly professional, courteous, and friendly, and their prices are reasonable.  I have used Cleveland Plumbing in the past and will continue to use them in the future for all of my plumbing needs.

robert B.
robert B.
8/21/2019
Thank you fellow Yelpers for leading us to Cleveland Plumbing! We know all of the 5 star reviews were well deserved.    Our first experience with Cleveland was to have a leaking faucet replaced, when we need plumbing services again- our call will be going here.    Jim took great care of us and explained the process and completed the job timely and he's a great guy.  He answered some general questions that I had and gave through answers and never tried to sell anything, just letting me know that they could help in the future.

Susan I.
Susan I.
2/15/2015
A tree removal project got out of hand and we accidentally cut into some pipes adjacent to our home.  After turning off the main, it was still leaking. At this point, it was dark and we weren't certain what to do; it just didn't seem like a good idea to wait till morning to figure it out.  

We found Cleveland Plumbing on Yelp and gave them a call. The owner called me back within minutes.  I was grateful that they were so responsive and could have someone out within the hour.  Art actually arrived in less than 30 minutes...  He quickly diagnosed that it was our pool drain line. (thankfully!) and would be a fairly easy fix.

In the end, the repair was done and we were charged a very fair price.  Honest, quality service providers can be hard to find, so we are thrilled to have found a great service we can rely upon for any of our plumbing needs.

Jim L.
Jim L.
02/04/2021 12:00:00 SA
We have been using Cleveland for several years & they are the best! Quick to respond & very professional. Their work is top quality & they are very efficient. Highly recommend them!

Blaire J.
Blaire J.
04/01/2016 12:00:00 SA
I was desperately in need of a plumber because my kitchen sink disposal wasn't working the last couple days. So I yelped & saw such great reviews about this company so I gave it a try. I called and left a voice msg and Vance(?) called me back within 5-10minutes asking what I needed. He then told me that he will send someone out ASAP. Literally in 30mins-1hr, a kind plumber, Bill, came. Wow, talk about fast service!! I was surprised how fast he got to my house. Bill checked what was wrong with my disposal within seconds and bam, it was fixed. He kindly showed me what I needed to do next if something like this occurs next time. He didn't charge me for his time & I couldn't have been happier with the service Bill provided. Once again, thank you so much for your service. I am well pleased! Thank you again Bill!

11/20/17 update!
Since I had such a good experience with Cleveland, I called the company immediately when I noticed a small toilet problem. Jim came out and inspected the problem and told me what was wrong with it. Since it was a minor problem and I wasn't expecting to pay a whole lot for it at the moment, I decided to wait until it was in a dire need. Jim was kind enough to tell me all the potential problems by showing me different parts that could've gone wrong. They came out the way and didn't charge me a dime.. BEST COMPANY! I'm definitely working with them again! Thank you Jim!

Jake P.
Jake P.
04/08/2022 12:00:00 SA
Always been reliable and professional. Get to talk to the owner for scheduling and his plumbers always deliver.

Marty P.
Marty P.
09/02/2016 12:00:00 SA
Main sewage clog the Friday before Labor Fay. Vance is very responsive and unclogged my main at an extremely fair price.  Learned something new.  Wear a red shirt on Friday to acknowledge or troops!   Very high recommendation.

Lisa N.
Lisa N.
1/20/2021
I had heard rumor that Cleveland Plumbing was good, but now I can confirm it. Our water heater went out about 11 AM and we spent a good couple hours on the phone looking around for a good price. After we added up all the add-ons from lower quoting companies, Cleveland Plumbing's price was best. They do it all, from beginning to end and even replaced a broken valve.
Joshua was excellent. He knew his job and got it done swiftly and professionally. My husband and I really enjoyed talking with him.
Cleveland is an honest company.

Jessica X.
Jessica X.
5/23/2016
Very reasonably priced for emergency calls! They've done a great job to fix our broken pipes, and cleaned up really well too! Thank you!!

Boots F.
Boots F.
08/10/2013 12:00:00 SA
Called this morning around 7:30am. Person answered the phone was pleasant. He did tell me to call back and leave a message on his voicemail. Not the best way to handle customers. He could have taken my number down right then and there. He advised me that his plumber was on another job and they would call me once the job was done. It is not almost 10am and I checked back on the hours they work and I saw they are only open on saturday from 7-12pm. A call back to say no or at least to tell me they are only open til 12 would have gotten more stars.

Well I must say (and change my review). I got a call back and the plumber said he was finished with his job and would be right over. He showed up in about 15 mins (pretty good). He looked at my kitchen sink, snaked it gave me an invoice and off he went. He was very pleasant and even gave me a referral for my pool plumbing. I will call them again. I am going to get a dishwasher for my wife and will have them put it in. I hope all my plumbing woes are over.

Chandra M.
Chandra M.
6/17/2020
I'd called Cleveland to find a water leaking noise coming out from my attic. They send one of there staff to my house to check on it I think his name is Joshua very humbling, professional and a pleasant young man. He carefully listened my water leaking issues and he immediately realised there were no such leaking as I was worrying, the noise were produced by a loosened water pipe touching on piece of wooden beams. interestingly they didn't want charge me anything for their time spent and drove up to my house although I was willing to pay.  my experience with many plumbers in the past were different !

Bruce F.
Bruce F.
01/11/2014 12:00:00 SA
Vance has come through for us twice now. First time was to clear the kitchen drain from an emergency call without the emergency price. The second time was to replace  a leaking garbage disposal.  Called at 7:30 am and he was here in a couple of hours with the job done quickly and well.

eve m.
eve m.
9/26/2021
I received stellar service from Cody, Derek, and Daniel this week with the emergency replacement of my water heater.

On Thursday morning, the water heater in my garage began leaking profusely. Cody immediately assessed the urgency of the situation and within minutes, Derek safely drained the water heater and helped me avoid water damage to my garage. Derek and Daniel returned later that day to install a new water heater so my family wouldn't be without hot water for an extended period of time. During the installation, Derek and Daniel were courteous, professional, and efficient, and took the time to answer all my questions.

Service like this is why we have been customers of Cleveland Plumbing for eight years, and will continue to be for many years to come. Thank you!

Robert K.
Robert K.
3/30/2016
Had a plumbing issue at my mothers residence, and these gentlemen saved the day. They came out right away, fixed the issue in a very timely manner and charged us a more than reasonable price. I would recommend their service to anyone and everyone! Very professional!

A A.
A A.
03/04/2023 12:00:00 SA
One more time, another 5 star for Cleveland Plumbing. I had couple of plumbing issue in bathtub and called Cleveland Plumbing. They showed up onetime and address the issues with highest professionality, thank you.

Jason D.
Jason D.
3/31/2017
Needed a quick repair on a broken spigot that I couldn't remove myself. Vance from Cleveland Plumbing called back fast and was the only one that would come out that day. Fast, knowledgeable, and a pleasure to work with, Cleveland is now saved in my phone as my plumber. Also, very mindful about keeping our house clean as he worked. Thanks Vance!

Andyrew Z.
Andyrew Z.
1/24/2013
Cleveland plumbing was very helpful when our tub got plugged up. Vance came out first thing in the morning and knocked it out for an awesome price. Thanks again!

Rada G.
Rada G.
11/05/2022 12:00:00 SA
Our bathroom was flooding and water was gushing out of the pipes underneath the sink!  I was absolutely panicked and looked up plumbers nearby in Anaheim Hills.  I called Cleveland Plumbing and Vance Cleveland answered the phone.  I told him my problem that it was an emergency and that we had no water to the house because we had to shut it off to prevent further damage.  Luckily, he had someone in the area that just finished a job and he sent Derek over to repair the problem and Derek arrived 15 minutes later!  Everything was fixed and I am so grateful for the fast service and professional service provided by Cleveland Plumbing. A BIG thank you to them both!!!

L P.
L P.
11/26/2015
The guys from Cleveland Plumbing were friendly professional and did a great job fixing our plumbing issues.

John S.
John S.
11/24/2021
These guys are amazing. We called them yesterday about out broken hot water heater and they came out early the next morning and installed a beautiful 75 gallon water heater and replaced all of the surrounding parts at a great price. They left our garage cleaner than they found it. Cleveland Plumbing is very professional and that's why we use them for all of our plumbing needs.

Robin M.
Robin M.
4/16/2018
Fixed an ongoing bathroom leak quickly and charged fairly. Excellent experience. Honest people. Highly recommended.

I am just about to call them again. Hope they're just as good this time!

Benjamin S.
Benjamin S.
4/14/2021
Joshua was here today and saved us $500-600 today on a shower valve/cartridge repair.  Helped us avoid a total valve replacement through drywall (followed by new drywall, paint, etc $$$). After trying a few tricks, was able to open the stubborn valve and replace the cartridge.  He was extremely friendly and very knowledgeable.  Hopefully won't be for a while but will definitely use these guys again next time!

Ellie E.
Ellie E.
02/12/2014 12:00:00 SA
I had a clogged toilet and water leaking through the ceiling.  I have a home warranty but having dealt with Cleveland Plumbing before I called to see if they could help me today.  Vance came right over.  We don't have time in our busy lives to deal with these sorts of things and he took the stress away immediately.  It was worth just calling him and not dealing with the warranty company.  Highly highly recommend them to anyone.  The warranty company sent out plumbers last time I had a problem and couldn't fix the clog. I went thru our local facebook group and Cleveland was recommended so I tried them last time.  Glad I did and glad I called them today.  All fixed!!!!  Thanks Vance!!!

Fred M.
Fred M.
02/12/2016 12:00:00 SA
These people are crooked!!! As you notice that I would not even give them 1 star. I call for their service and I spoke to the plumber. I told him I had a problem with the hot water from the shower valve which it was giving me warn water instead of hot water. So I asked him how much it cost for replacing the Delta single handle valve cartridge. He said $175.00 which is a little bit high but I agree to it anyway. Then I made the appointment for a technician to come out to fix it. When the technician arrived and went inside the bathroom then he told me it's going to cost $200.00. Then I told him that when I called his office, someone told me is $175.00, then he said the other doesn't know what he is taking about. At the time, I can't say no because if they don't do the work I still have to pay for their service call fee which is $98.00 just to come out. So, when he was trying to remove the single handle, he could not remove it because the set screw was strip out. He said he will have to replace the whole handle assembly which is going to be $75.00 more. Then the total cost $275.00. I said Ok. Then he left to getting the handle assembly and came back to install it. After he finish the job, then he told me it will be $350.00. Then I said to him that you told me it will be $275.00 before he left. Then he said I did know it will cost more than I thought. He even said to me that if I don't pay him. He will remove all the items that he install and leave me with the broken valve that he saw off.

P S.
P S.
8/14/2018
Great first experience! They were on time, reasonable rates, and friendly service! I will definitely use Cleveland Plumbing again!

Allen T.
Allen T.
02/02/2016 12:00:00 SA
Wow great and reasonable service. I contacted Cleveland plumbing for a kitchen faucet repair/replacement. Not only did they return my call within an hour, they arrived at the appointed time the very next day.

All the work was done swiftly and efficiently at a fair price, including some small items I asked about after they arrived. Great service with knowledgable craftsmanship. Its great finding a service you can trust!

Julia M.
Julia M.
10/14/2013
Very fast and friendly company with reasonable rates if you are on a budget. I was afraid the mainline clog I had was going to cost hundreds of dollars that I knew I didn't have the ability to afford.  Nick was very nice and easy going.  They unclogged my drain in about five minutes flat and it appears to be all working normally now.  I was very happy with their service.

T P.
T P.
2/28/2013
Job completed 10:15am on Feb 28, 2013

My older house has the washer, dryer water line and waste line outside the wall. So I wanted to update it to the newer recessed outlet box that is flushed with the wall (just like in newer homes).

So I got 3 estimates. Vance picked up my call and was friendly. We arranged onsite estimate the following day. I had received other estimates from 2 competitors which were about 25-50% higher. Also, 2 other places I called on Yelp didn't even reply to my voicemail. Not returning a call within 24 hours? Those other 2 definitely lost my business.

I went with Cleveland's estimate because they came out shortly, provided a low estimate and was very friendly. He didn't try to upsell anything. As you know with estimates, lowest is not always the best and sometimes that goes up after the job is done.

During the estimate, the technician (Nick) assessed the job. He stated upfront the approximate time it will take, estimation of parts and total. He also stated if it ran shorter, obviously it be less than the estimate.

When the job was done, Nick and his partner finished the job earlier than expected. The invoice was written and BEHOLD.... it was much less than the estimate. Incredible!! That is integrity!! More so, the job he did was fantastic!! They cleaned the area too. He even assured me if anything didn't look right to call him back immediately.

So I would absolutely recommend this company to all my friends and will definitely use them again for other services.

Estimate # 022713. Check number 1065. My personal residence at 92867.

Sue P.
Sue P.
6/29/2020
We just had Cody outo fix some drain issues and some leaks in a sink drain.  I have to admit I was anxious to have someone come in because of COVID-19 concerns but Cody was so professional and followed all precautionary protocols I wouldn't hesitate to call him again to work on our plumbing!  Thank you for your timely and safe response!

Robert M.
Robert M.
8/16/2023
Most reliable, competent, and professional plumbing company. Vance, the owner, is honest, helpful, and considerate. Angel and Anthony are timely, efficient, and polite. I recommend their services 100%.
Robert M.

Michael K.
Michael K.
10/19/2019
Vance is a great guy who provides solid, honest advice.  While he wasn't a fit for my job he provided great direction to ensure I found the help I needed.  Will use in the future for plumbing needs.

teresa s.
teresa s.
07/10/2015 12:00:00 SA
I called Cleveland Plumbing and they were able to come out the same week. Great service and good price. The bill was on the lower end of the quote. Thank you Mike and Chris.

Melissa A.
Melissa A.
8/22/2020
Shout out to Cody and Joshua at Cleaveland Plumbing! We accidentally cut into a water line in our backyard, and Cody helped us get a tech out within an hour right away in a Saturday!

Joshua arrived and had amazing service, and fixed our waterline in a few minutes! We were so thankful and appreciative of the speedy service and kindness of both associates! Will be definitely using you guys again for any future needs and referring family and friends!

Thank you

Robin M.
Robin M.
08/07/2019 12:00:00 SA
Highly recommend Cleveland Plumbing.  Great communication and quick to respond when we had a pipe leak in our living room.  Vance and his team are reliable, professional and courteous - a class act.

Marie W.
Marie W.
5/30/2015
We had an emergency plumbing problem, so I called Cleveland.  I've never tried using YELP before, and I admit I was skeptical (online, who can you trust?).  I am so glad that I tried Cleveland!!  Cory was honest about letting me know I would have to wait because there were others ahead of me.  I told him that was fine, I was going to be home all day.  I expected him late that day when we hung up.  About 5 minutes passed and Cory called me back.  He said since I had no working bathrooms, he felt he should move people around so that he could come sooner.  Cory and Vance came out and did a fantastic job unclogging my sewer line.  They also told me that I didn't have proper access to my pipes (not up to code), so he quoted me a price on how they can fix that problem in the future.  Thank you Cory and Vance--you guys are amazing!!!

Cerise J.
Cerise J.
6/19/2014
Amazing.. Ok called them came right over.. Had a toilet problem for years ..all other plumbers told me the wrong thing for the last several years !. Nick with.. Cleveland  found a huge root ball over 3 feet long in the pipe.. I cannot tell enough people about them! They quoted me a price and stuck with it... Great guys..

Christina C.
Christina C.
5/19/2015
I called on Saturday due to my main line was backed up. I was quoted a price and time and that was the price I paid and the time they showed up. That is where the two stars come in. They are prompt and do what they say. Here's the problem. Why this isn't 5 stars. 24 hours later Sunday I'm backed up again. I called twice with no response. Monday afternoon I call another company and they are out first thing today. And the rats nest of roots in the line right outside my bedroom window says the job wasn't done right. I'm ok with no warrantee however do the job. I was shown proof that the line wasn't snaked past my bedroom area. $350.00 bought me 3 showers and one load of laundry before backup. Will never recommend this company.

Avneet B.
Avneet B.
02/08/2022 12:00:00 SA
They were prompt and efficient to fix our plumbing problem. They were very accommodating and gave same day appointment. Very professional.

Terry M.
Terry M.
01/03/2018 12:00:00 SA
The price was fair.  They did good work.  They showed up on time.   I will use them again

Sabryna T.
Sabryna T.
9/29/2014
Super fast, super honest, super professional...what else can one ask for in a plumbing company? It's hard to find a honest plumber in this day and age. I'm glad I took other yelper's advice to call them. Thank you, Vance, Nick and Patricia. :-)

Lisa D.
Lisa D.
8/24/2014
Called yesterday (Saturday) morning for assistance with a leak with my fingers crossed I wouldnt pay a fortune for a same day repair over the weekend.
Vance returned my call promptly, asked a few questions regarding my issue, scheduled a plumber to come out to my home prior to noon and gave me an estimate. A VERY REASONABLE ESTIMATE!  
He called a little before noon to inform me his employees were in route.
When they arrived, they were very friendly and polite. They explained what my issue was and honored the over the phone quote.
They fixed my leak and were out the door in approx 30 minutes.
I will definitely use them for any future plumbing issues and will recommend them to my family/friends.

Joe W.
Joe W.
1/19/2014
Called on a Saturday for some work  I  needed  done and am  not available during the week.  Vance picked up the  phone when I called and it did  not go  into voice mail.  Explained my situation and he had someone out within an hour to fix my problem.  The gentlemen that showed up was extremely professional, friendly, shook  my hand and  wanted to make  sure everything  was  OK.  He was in an out in less than an hour.  You will  not find  this  type  of service anywhere.  The price was right.  It is  nice  to know there are companies out there who would take advantage of  someone needing service  on a Saturday.  .  I am so glad  I found  a plumber I can count on and would highly recommend this  company for any of  your  plumbing needs.

Rosemary C.
Rosemary C.
12/21/2012
we have water leak from shower room to downstair living room and we called them around 8:00am and they came within half hour. They are very efficient and professional, they found the problem and they fixed it right away, definitely love to recommend them to my families and friends!

Paul S.
Paul S.
02/08/2021 12:00:00 SA
Our 14 year old water heater was leaking and needed replacement.  Our previous 'go-to' plumber had been forced to retire due to medical reasons, so we had to look for someone else.  Based on all the positive reviews here on Yelp, we called Cleveland Plumbing.  Vance was able to provide a competitive estimate after sending him some photos.  Vance and Cody came out same day and installed new Bradford White 40 gallon URG140T6N heater (6 year warranty).  With two people, the installation was completed in approximately 2 hours.  

Bottom line is we are very happy with the service provided by Cleveland Plumbing. They will be our 'first call' for any future plumbing needs we may have.

Mike F.
Mike F.
1/26/2015
These guys are awesome! I honestly can't say enough good things. the second I started doing business with cleavland I realized I was being ripped off big time
By my previous plumbers. Highly recommend doing business with them.

tara m.
tara m.
09/01/2022 12:00:00 SA
i called cody very early to confirm an appointment and quote i had been given the day prior with vance...cody gave me a very early appointment...thank you cody!...and derek and angel were here before 9 am to put in a new garbage disposal and had to also snake the pipe because it was clogged...the nicest guys ever!  so polite and friendly and got right to job...even though it seemed like much more work than quoted they charged me exactly the amount vance had quoted over the phone the day before...they did a fantastic job...left everything clean and i could not have been more pleased...i now have my life long plumbers!

Natalie P.
Natalie P.
1/21/2021
Vance and Cody are top notch! A few weeks ago we had a sewage issue for the second time in three months in our home because of clogged pipes from root intrusion and we didn't have a two way clean out. They came to assess the situation and put a temporary band-aid on the problem until we could tackle the cost of the actual repair needing to be done (which by the way was very reasonable compared to other companies). Yesterday, they came back to install the two way clean out and performed a hydro flush as well to clean out the pipes.

These men are super professional, honest, polite, sweet, and have a good sense of humor. They were always careful inside and outside with their tools and their work.

I would highly recommend them to anyone needing a plumber! Vance and Cody are awesome!

Joan C.
Joan C.
7/26/2020
These guys are INCREDIBLE! They were so friendly and thorough, along with being extremely careful by wearing masks and keeping everything contained. Would use them again and RECOMMEND THEM to ANYONE who needs any plumbing help!!!

Linda M.
Linda M.
5/29/2015
Excellent customer service!! Came out immediately, did the job and left. Very personable. Nick helped us and was neat and clean. Thanks for quick service.

Theresa R.
Theresa R.
11/30/2022
Vance and Anna were so prompt in returning calls so we could get our new water heater installed as quickly as possible. The tech Anthony was so polite and very efficient. He was very knowledgeable and took the time to answer all of our questions. I love supporting a family owned business Anaheim.

Esther D.
Esther D.
1/31/2020
Updating our review. Mixed review. We had good experiences in the past when they came out to do work. BUT in the past 12-18 months, we've called 2-3 different times for different things, and we either didn't get a call back at all or they called a couple days later (which isn't timely enough for more urgent issues; they're listed as available 24/7, so I would hope they'd at least give us a call back, even if it's to tell us they're busy and to find someone else). We support small businesses and are glad that they're doing well/busy with jobs. We just wish they would improve their communication process.

Ryan F.
Ryan F.
3/25/2016
Great service! Responded within 20 minutes of my call and had guys within an hour to fix my leak. Very professional and courteous. They cleaned up all their mess as if they hadn't even been there. Definitely going to use them again for my plumbing needs.

Melissa C.
Melissa C.
02/11/2015 12:00:00 SA
We had a water heater emergency on super bowl Sunday! Vance was quick to come help us out! He did a fantastic job for a great price!  Would  definitely call again!

Ritu R.
Ritu R.
10/22/2019
Very satisfied with the professional and prompt service Cleveland Plumbing provided. Extremely courteous and efficient.

Danni H.
Danni H.
12/23/2015
We heard our upstairs toilet dripping and called to set up an appointment to get it checked out. Spoke with Vance who was really helpful! He was able to get his guys to come out the SAME DAY (they came only a couple hours after I called) which is so nice because when you have a leak problem, you really want to get it checked out right away.

Anyway, Nick and another guy (can't remember his name :( came and I showed them the toilet. The downstairs ceiling where the toilet is located had water stains in the ceiling so we figured it had been leaking for a while.

Nick checked it out and it turned out the water stains was from an old issue. It was all dry and he said it wasn't related to our toilet leaking. What we thought was a leaky toilet was just our water level being too high so it was dripping over! Nick fixed the levels in all our toilets and that was that!

Seriously, he totally could have lied and said the 2 things were related, opened up our ceiling, and charged us a fortune! Our toilet was fine and they were both so nice + friendly. Highly recommended!!! Thank you for the A+ service and being so honest. If we ever do end up having any real issues with our plumbing, we will be calling Cleveland Plumbing!

Tylene W.
Tylene W.
7/13/2023
My downstairs bathroom sink started leaking recently and upon a family member's recommendation I called Cleveland Plumbing.  I told Angel that I needed to take my granddaughter to a dance camp at a certain time.  He repaired several things under the sink and was finished with 5 minutes to spare!!!  He was professional, courteous and explained what he needed to do.  

I will call them again for my plumbing needs and I recommend you do the same!

Gina G.
Gina G.
7/24/2013
Vance is awesome!  I had to cancel our first appointment and he was so flexible in accommodating my very late cancellation request and rescheduling for a later date.  We moved into a house that needed lots of repairs and he knocked them all out in one morning!  When we redo our bathrooms and kitchen, Vance is definitely the guy we are calling for the remodel!  A great big thank you for fixing up our place!  :)

Haifeng L.
Haifeng L.
06/08/2015 12:00:00 SA
The Cleveland Plumbing is quite responsible. We had a leaking on the outside wall. Mike/Billy came and gave us the different options to choose from. They were very professionally and quickly identified the problem and fixed it in the same day. My wife and I are very pleased with the solution and its costs.

Highly recommend Mike/Billy!

Lex J.
Lex J.
8/27/2015
We called Cleveland Plumbing for some slow drains at our restaurant. Nick and his associate (sorry didn't get your name!) arrived on the dot at 3PM on the same day (they actually arrived 5-10 minutes earlier, which is a big plus since most companies show up late). As soon as they arrived, they wasted no time. I've dealt with a lot of companies where they charge by the hour and they waste half the time NOT doing work. Not to mention that they don't even do a proper job. Cleveland Plumbing was different. They got started right away and hydro jetted every possible drain in the facility. No hassle, no excuses, just job done right.

I am very satisfied with the professionalism and the work of Cleveland Plumbing. They were more thorough and affordable than all the other companies we've dealt with in the past. VERY pleasant to deal with. Whether it's air conditioning, freezer, plumbing, electrical, or any other commercial repairs/services, I am rarely satisfied with the companies. Cleveland Plumbing delivered beyond my expectations. I would definitely call them again for future jobs.

Thank you Cleveland Plumbing!

Mike J.
Mike J.
1/22/2019
Cleveland plumbing came out quickly and figured out how to turn a $7000 job Including ripping up the floors into a $1200 job without destroying the floors. Well done boys.

Jacob H.
Jacob H.
02/01/2020 12:00:00 SA
The guys are the real deal.  They answered quickly and with lots of helpful information.  I was able to schedule a new toilet installation, they cleared the roots they found and it was all what I was quoted over the phone.  

I would not hesitate to use them again, and recommend their fair and honest attitude toward their customers.

JJ M.
JJ M.
06/02/2021 12:00:00 SA
Jim Paredes from Vance Cleveland Plumbing on site at my home today to install a clean out and new 2 pipe for my washing machine. 1963 plumbing wasn't made for today's washers and my garage had been flooding. I've always found Vance's guys to be timely, straight arrow and thorough and today was no different. Jim was early, explained everything, and cleaned up after. If you're looking for an honest plumber with an experienced team in Anaheim/Orange area... Vance Cleveland.

Gary A.
Gary A.
2/21/2013
Cleveland Plumbing came to the rescue after my house flooded due to a slab leak in early February 2013. They came in, did the leak detection, repaired the pipe and got our water back on.  The guys are super professional and knowledgeable.  I highly recommend Cleveland Plumbing and they are licensed, bonded and insured.

Christy C.
Christy C.
2/24/2013
I called late on a Saturday and left a message. Vance wasn't working, but called me back promptly anyway. He let me know that he couldn't help me that night, but would come out first thing SUNDAY morning. He didn't even charge me overtime! Vance and Wayne showed up in the morning and quickly fixed my clog. Prices are a little more than I've paid in the past, but their service was worth it. We will definitely use them again!

Crafty Chic C.
Crafty Chic C.
10/30/2014
Wow! These guys have done an amazing and very thorough job with our clogged main drain! We were having major problem with massive roots growing in our main drain. The roots were so thick that our snake drain with cutter could not get through it so my husband called these guys in the evening and they showed up within an hr of our call. Vance and Mike were very informative and showing my husband every step of what they were doing. They were using a camera to show how bad our clog was and using a hydrojetter to remove the thick roots. I believe these guys went far and beyond to removed our clogs. They kept their camera within the the drain to make sure that all the roots were removed and made a final pass with it to make sure our main drain is clear of debris. That, in my opinion is a very thorough job. Many other plumbing Company would've just called it a day if the main was draining. But not these guys, they made sure that it was clear from within where u can actually see it.  In the end, they even made a copy of their video to give to you so you see what your drain looks like before. Kudos to Vance and Mike for solving our problem :)  I think the price that we paid is pretty fair and it is still cheaper than the big brand plumbing Company. I would definitely recommend and use these guys again for my plumbing needs.

Connie P.
Connie P.
8/26/2013
I discovered Cleveland Plumbing in April 2013, when we purchased a home in Anaheim Hills and I kept seeing his truck in the area, so I wrote down the number and saved it for future purposes.  Of course something came up and I was so satisified with their work that I have continued to use him numerous times and have also recommended him to our property manager for our Homeowners Association.  His work ethic is amazing.  Vance has always been able to diagnose the issue, and fix it.  His prices are extremely fair.  I will continue to use him in the future for my personal home and our rental properties.  Also I continually have people calling me and asking me if I know a good plumber, I would give them Vance's name and number knowing that he will take good care of them.  
Highly satisfied customer.

Don W.
Don W.
09/03/2014 12:00:00 SA
Called these folks and they were able to come out the same week. The guy replaced the spouts, checked out the water heater for compliance, suggested one change and completed that as well, all for a reasonable price. Very pleased! Professional, reliable and honest.

Kurt K.
Kurt K.
06/06/2014 12:00:00 SA
I had no major plumbing problems but just lots of little things.  I had leaks in all three bathrooms, kitchen, and fridge.  I'm sure was easy fix for them but way above my level of experience.  I had 4 loose faucets, 2 leaky toilets, 2 leaky showers, one shower didn't work, and refrigerator water line leaking.  The plumbing issues were becoming unbearable to live with.  I searched yelp and found Cleveland and saw the great reviews.  I must say they came out and did an awesome job.  They fixed all the problems in a few hours at an amazing fair price.  I was extremely happy with their service.  They came back the next day because they forgot the refrigerator line and fixed it asap.  My wife was so impresses she tried to give the plumber a tip but he refused to take any cash.  Man I'll use these guys for now on.  Great job Cleveland.  I'll recommend you to all my friend.  Thanks

Dave M.
Dave M.
03/10/2013 12:00:00 SA
I am a General Contractor. These guys are pros. Very experienced. Very reasonable. Clean. Fast. Easy to work with. I'll definitely used this Company again.

Micheal T.
Micheal T.
6/20/2016
I needed my Nowitz Tankless Water Heater flushed. Vance was able to squeeze me into his scheduled, but he sounded too busy to do a  small job.

They arrived on time and did the job. Not much else to say, but I wouldn't call him for a small job. He seems to be more focused on getting bigger re-piping jobs, which is fine.

George I.
George I.
05/07/2016 12:00:00 SA
I called Cleveland over the week end. Code Paredes came within 5 minutes & fixed the leak problem in 3 minutes with a nice & professional way. Highly recommended.

Suds R.
Suds R.
10/07/2016 12:00:00 SA
Awesome! Timely and on budget, neat and friendly.  Had a replaced piece break and they were here almost immediately and stood behind their product.  Call them if you have needs!

Jenn M.
Jenn M.
09/07/2013 12:00:00 SA
I have put off buying a new water heater for over a year (mine was over 10 yrs old).  I have had nightmare experiences in the past with plumbers, so I simply avoided calling one out.  After finally deciding to be proactive about my water heater, I researched plumbers on Yelp and came across Cleveland Plumbing.  I sent an email describing what I needed done and to my surprise, received a call back, the same day (it was actually Labor Day) from Vance.  He gave me a quote, a description of the new water heater he would be bringing out, and set an appointment for the very next day.  Nick showed up, on time, and went right to work.  Even though there were some unexpected issues with my water heater ( it is raised unusually high off the ground) he didn't charge me extra for the added labor.  I was so happy with the quality of their work, I am having them install a new faucet and dish washer next week.  These guys are the real deal and I am thrilled that I have found an honest, knowledgeable plumber to care for my home.  People, if you are like me and have had issues with untrustworthy plumbers in the past, call Cleveland Plumbing.  You will be thrilled with their work.

Deidra S.
Deidra S.
9/21/2013
So, early this morning my garbage disposal stopped working and my sink wouldn't drain.  I called Vance right away as he really impressed me 2 weeks ago.  He answered his phone at 7:05am Saturday and said he would come by early afternoon.  I saw they were open on Saturdays and was stoked he could by.
Around 3pm, Mike, one of the guys that works for him, showed up.  He was nice and was under the impression that I needed a new garbage disposal.  I informed him that it is only a year old and it was just jammed.  As he was headed to his car to get his tools , he informed me that because it's Saturday it would be an additional $100 on top of the $100 labor fee. (fyi - it was a $90 labor fee 2 weeks ago).  I told him Vance didn't tell me that this morning and I might not want the service as I could wait until Monday to save $100.  He said he could discount $50 since I didn't know.  I still wasn't satisfied as I would have like to see other options before committing to a $150 fee to snake a drain.

In the end, after calling Vance, he got approval to do it for $125 and to save myself the pain of having them or someone else come back out, I agreed.  In the end, I really did like Mike and he did unclog my sink and find the item that jammed the disposal.

My only concern the first service call was the price, and this time, it is confirmed that they are overpriced compared to other plumbers I've had.  I really didn't like not knowing about the additional $100 until he was about to fix the problem and I also didn't like how the base labor fee of $90 was quoted $100 today.

Vance contacted me after this service call and apologized for not letting me know upfront about the overtime fee of $100.  He offered to credit or refund the amount. I really appreciate his desire to please his customers and will now use again next time I have a plumbing issue.

Rene P.
Rene P.
01/01/2014 12:00:00 SA
I had the misfortune of my water heater leaking Christmas morning! Most plumbers weren't available that day. Vance responded quickly and shut off our main water. Early the next morning his crew was there bright and early to exchange the water heater and replace an old valve. They are very professional and get the job done. Thanks Vance and your crew at Cleveland Plumbing!

Paul L.
Paul L.
9/27/2018
Second time using Cleveland Plumbing.  Excellent service just like the first time.  Can plumbers be friendly?  Well Cleveland plumber are.  Nice, fast, efficient and friendly described them perfectly.  Fair price.  They even put down a tarp and take away the debris.  They know what they are doing.  Thank you for the excellent service.

Jay R.
Jay R.
01/06/2014 12:00:00 SA
Just got my WH replaced.  Home Depot quoted me $$$ for installation of my 60 gallon tank.  They claimed that additional amount was to bring it up to code.  Vance from Cleveland Plumbing did exactly the same work for $.  Very honest and dependable.  Will call them again for all my plumbing needs.

Emma M.
Emma M.
2/16/2019
Cleveland Plumbing is our new go-to plumber. We just had 16 stop-valves replaced at a very reasonable price. They used the best commercial-grade materials. They arrived promptly, worked efficiently, cleaned up well and were thoroughly professional.

Kristina D.
Kristina D.
7/29/2016
After hearing rave reviews from the Buzz on Facebook, our water heater died and the company we had been using for the last five years really made me mad. I called Vance to get a quote. He called me back within 5 minutes, told me his time frame, gave me an honest quote, and was generally all around awesome. I will definitely be calling him back for any future issues.

Kevin G.
Kevin G.
12/03/2016 12:00:00 SA
I had a plumbing issue when I got a new washer and needed a place to drain it, so I took out the old drain piping from the utility sink and realized that I needed a different part to hook up the drain properly.

Art and Jake came out and reassured me that it would be an easy fix, and he started working right away and fixed the issue completely! He even gave me pointers on how to finish up the job.

Great service, great person. I would recommend Cleveland Plumbing to anyone who needed plumbers!

Theodore G.
Theodore G.
03/04/2019 12:00:00 SA
This the most honest and upstanding business owner I've ever dealt with. A man of integrity.

Claudia W.
Claudia W.
7/25/2019
These guys are super nice, reputable and professional.  I had them come out today to give me an estimate on some work.  Josh was on time, super nice and professional.  The communication was great from Vance in the office.  It ended up we didn't need anything right now as my husband is going to try to fix our issue as it seems relatively simple and they didn't charge me, which I appreciated.  If my husband can't fix it I'm for certain calling them to fix it and will go to them for my future plumbing needs.

Christine J.
Christine J.
06/03/2016 12:00:00 SA
I am Very Very Happy with this company.  They have Very Friendly Service and Staff.  Vance, the owner is very efficient and calls right back and gets things DONE!!!!!
THANK YOU!

Nancy H.
Nancy H.
4/15/2021
After hearing so many good things about this company from our local buzz feed page, we decided to give them a call to replace our old facets fixtures in our master bedroom.

I liked that they were straight business from the get go. They were in and out pretty quickly too. However, it took them 3 tries in 3 separate dates in order to properly install our 2 facets since twice it was leaking after they had installed it.

First they blamed it on the pop up kit that was provided from the makers of the facets we bought, so they recommended a different one, which we were fine with. We would have appreciated if they made their recommendations from the get go.

Also, another thing that we weren't too happy about was the fact that their plumbers would enter our home without shoe covers.

I'm glad they came back to our home to fix their work without issues. I'm not sure if I'll be using them again though.

Frank O.
Frank O.
08/04/2020 12:00:00 SA
Used Cleveland to replace a toilet upstairs and a faucet in another bathroom. The person that showed up said the quote was a bit off based on the faucet being a three piece vs a one piece but he would do the work as quoted. They came in and did the work quickly considering all the work they did and left the house clean.

Thank you!

Arabella M.
Arabella M.
03/07/2016 12:00:00 SA
Awesome customer service. Called me back within an hour and was able to help me fix the problem over the phone.. Will definitely use again when I have plumbing problems..

Chris A.
Chris A.
6/28/2020
Fantastic response and service. We have had Cleveland Plumbing out to our home on multiple occasions. Each visit they were on time, friendly, and even more important competent. Joshua went out of his way on the last visit to make sure the new valves were perfectly adjusted.

Mike D.
Mike D.
8/24/2015
Mixed feelings about these guys. While they did good work, they reamed us on price. We had a major kitchen sink leak that was draining water through our basement ceiling. We called these guys and they were willing to come out at 7pm that night.  After replacing a cast iron fitting under the sink, we discovered there was another leak in the walls aside from the one they fixed. They didnt want to get into that big a job in the evening which i understand so they gave me a price and told me they could come back later. I took this time to have some more plumbers come out for bids. That is when i came to realize that cleveland plumbing drastically overcharged us for the work they did. While i appreciate them coming out in our time of need, i wish i would have had the opportunity to get some price comparisons. Go ahead and call these guys (they did a solid repair) but get some other quotes, as well. We went with another plumber for the second and much bigger repair (opening ceiling and stucco walls, and replacing a long stretch of cast iron piping), yet ended up paying the same amount as their much smaller job.

Cynthia W.
Cynthia W.
12/27/2013
Two days before Christmas, the sink in my laundry room begins to overflow when the washing machine drained during the rinse cycle.  I have had this issue before so I waited to call a plumber and figured it would be fine til after Christmas if I held off on the laundry.  On Christmas Eve, everything but that sink was working, but on Christmas both sinks in the kitchen began to back up into the laundry room sink causing it to overflow again.

At this point, I knew it was time to call a plumber.  I called Cleveland Plumbing because not only were they highly rated and listed in Yelp's Top Picks, but most of the reviews stressed the company's quick response time when services were requested.  It's Christmas break for my four kids, I was making pasta for dinner and Santa just brought us two Giant Schnauzers.  Functional plumbing in the kitchen and laundry room is vital to this house!!!

I called and left a message around 7PM and received a call back about five minutes later.  It was Christmas Day so I was completely agreeable to waiting till the morning, but needed it to be early.   Four kids and two puppies make a LOT of messes.  He said someone would be out between 8-9AM.

The next morning, I was eagerly awaiting the service professional despite the overwhelming exhaustion felt by all parents that play Santa on the day after Christmas and the intensified irritation new puppies mixed with children who don't listen create, making you wonder what Santa was thinking when he decided to go with puppies for Christmas.  When no one had arrived by 9AM, I was surprised and a little nervous because I went with this company for their promptness.  Around 9:30AM, I started to feel like I was forgotten and called them again.  I was, but they apologized and someone arrived about 20 minutes later.  And I could understand how that could happen.  If I don't try to forget what happens on Christmas each year, I may not be able to look forward to another one again as long as I'm Santa.

The gentlemen who came were professional, thorough and efficient.  I was pretty busy so I quickly showed them the sinks and they set to work.  They didn't need much information from me because they knew what they were doing.  About an hour and a half later they finished the job.  Charges were surprisingly reasonable. More surprising than that was that I actually had enough cash on me to cover it  (kids and Christmas usually leave Santa broke and frustrated).  

All in all, I would say that my interaction with Cleveland Plumbing today was definitely within the top-five most excellent customer service experiences I have had with any business.  I recommend them to anyone with plumbing needs (and apparently they do other services outside of water).  Definitely use these guys cause I am positive you won't regret it.

Dan T.
Dan T.
04/09/2021 12:00:00 SA
The team showed up on time, started to work right away and in no time I had a brand new professional installed Water Heater at an amazing competitive price.  They moved back all my furniture and were very careful when removing the old water heater.  Finally, they explained the nuts and bolts of how long it will take to get hot water, what sounds I will hear and the the lights on the water meter represent.   Both Guys, were friendly, helpful and courteous during the entire time.  Cleveland Plumbing ROCKS!  Thanks for getting this done for me on a timely basis Vance!

Amy D.
Amy D.
03/10/2020 12:00:00 SA
They are my Go-To plumbers.  I've had them out for several different situations - working with Charles, Vance and Cody.  Each time, they're friendly, they know their stuff and they're helpful!

I had to replace a toilet and Charles was helpful in providing a recommendation not just on the brand but also on the height (something I never would have thought of).

Cody, looking at a leak and resulting moldy bathroom cabinet, was able to provide suggestions as to how to fix and upgrade - without having to jackhammer the entire bathroom.

Elizabeth R.
Elizabeth R.
06/10/2013 12:00:00 SA
What AMAZING SERVICE! Honest workers that you feel comfortable letting in to your home. Customer Service in the present day is non existent. However this company treats you with total respect using Sir or Ma'am. Every word spoken was in English and with my full understanding of the problem with my plumbing I feel better knowing I'm not being taken advantage of due to a language barrier!  Thank You!!

Diane P.
Diane P.
11/28/2017
I've been using Cleveland Plumbing for several years and I can't say enough good things about them.  They are quick to respond and no matter what plumbing problem, they work and get it resolved. I can honestly say that everyone of the employees to have come to my home in the past several years have been respectful, courteous and informative.  In addition, it's not unusual that I get a follow-up call from the owner, Vance, making sure I'm happy with the results of the job. I've recommended Cleveland Plumbing to friends and family and will continue to do so.  An additional perk, is that if I need some other type of work done, I can call Vance, the owner, and he will make a recommendation for that service.  I love that small businesses support one another.  Thank you Cleveland Plumbing.

Wayne F.
Wayne F.
11/23/2016
I needed a simple job and looked on Yelp to find the best. The number one rated plumber on Yelp was Cleveland Plumbing. I called left a message. No call back so I called and left another message (should have been my first clue). Dave finally called back apologized for his slow response and we scheduled an appointment. The appointment time approached and Dave called and said that his guy was running late so we rescheduled for between 8am-9am the next day. Appointment time came and went, no call so I called left a message. At about 10am Dave called and used the classic excuse I thought our appointment was for between 1pm and 3pm? I quickly informed him that was not what we scheduled and that I had already called someone else. Dave I know what we agreed to and I also know its common practice for service businesses to push lower priced jobs to the bottom in favor of higher priced ones and then when your lower price job calls when you don't show is to use the old I thought we excuse. Dave, that did not sit well with me thus this review.

Elisabeth P.
Elisabeth P.
01/12/2017 12:00:00 SA
I had a problem with my guest bathroom toilet flushing just a few hours before expecting friends for dinner. Art was at my house within the hour and couldn't have been more helpful. Excellent service and communication about prices and warranties. Very reasonable prices too! I would highly recommend Art and will definitely be calling him the next time I need service.

Eric W.
Eric W.
5/31/2013
Vance is very professional.  He was always communicative and showed up on time, every time.  Additionally, he did great work.  We had him install a gas line into our kitchen as well as running a water line to our fridge.  So why four stars?  He was a bit higher than other guys, but I paid the extra money because of his professionalism.

Sean L.
Sean L.
01/06/2017 12:00:00 SA
Recently my bath room sink was clogged. We had some guy came in the day before telling us we had to open up the wall and cut open the water pipe and that the whole thing would cost about $700....Good thing we didn't listen.  I went back to my business cards holder and found Cleveland Plumbing card.  If I kept a business card of a service, it usually means I received good service from them.  I called them again.  Art and Jake came in and took care of it in less than an hour.  Art also explained in detail what the cause of problem was and how to prevent it from happening.  He was extremely knowledgeable and personable. The whole thing cost $125, a lot less than what the other guy quoted us.

Tessa C.
Tessa C.
1/26/2016
This company is very professional, and responsive. I had a leak with the dishwasher couple of weeks ago. Cody came out on the same day that I called. He was friendly, professional, punctual and he fixed the leak very quickly.  I had the same problem yesterday, and called them back and they came out today. Again, so helpful and courteous. It was my fault for dumping too much junk in the garbage disposal. I can't express how grateful and impressed I'm with this company. I'm so glad I've found a reliable, trustworthy plumber.

John L.
John L.
11/27/2013
What a relief to find and honest and ethical plumber!  I called Cleveland plumbing, they came at the promised time and solved the problem the first time.
Cleveland Plumbing is my plumber for life!

Allan J.
Allan J.
1/20/2014
Quick response, fast service, very knowledgeable about the water heater thermal couple repair. Hot water back in the house in about an hour and a half after Mike the repair tech arrived on site

Maureen M.
Maureen M.
6/15/2013
We called, they came out, they unclogged the problem toilet, it was almost a miracle! Great service!

dillon w.
dillon w.
08/12/2017 12:00:00 SA
Brian came out and with no fuss the broken fixture was off and replaced. This was a Saturday and the response was just over an hour to the Anaheim Hills area. Will use him again if something were to come up.

Sadie J.
Sadie J.
05/09/2018 12:00:00 SA
I noticed a possible leak in the water pipes in our front yard, so I emailed a picture and short video to Vance to ask if he thought it looked like something I should be concerned about. He called very soon after that and sent Daniel and Chuck right over. They were great! They fixed the leak, answered all my questions, and I felt the price was reasonable. I was so impressed with the quick response and the level of customer service. Thank you!!

Miya K.
Miya K.
07/03/2014 12:00:00 SA
Really nice service. The are prompt, cleanup well and are courteous.  Prices are fair and would recommend to others.

Erin H.
Erin H.
9/29/2015
Cleveland Plumbing is awesome! I highly reccomend them. We just bought a new house and we had very low water pressure, especially in the kitchen and shower. Vance came out and assessed what the problem was, gave us a cost effective quick solve (which he took care of right away) and let us know what we needed to do down the road. Professional, reliable, quick service, honest and most important, trustworthy. I could not be happier with their service!

Scott B.
Scott B.
05/10/2023 12:00:00 SA
I have hired Cleveland Plumbing for two separate issues. I was pleased with their work and the pricing was fair

Meyling T.
Meyling T.
02/01/2018 12:00:00 SA
This was our first time using Cleveland Plumbing.  Daniel and Jim came to replace our kitchen garbage disposal and to clear the drain. They were very friendly and cleaned up nicely.  We were impressed with their professional service, good attitude and fair price.  We'll call them again.

Mitch R.
Mitch R.
09/05/2013 12:00:00 SA
This guy is awesome.  He was recommended by my HOA, and I recommend him to anyone reading.

I had a relatively minor leaking problem that thanks to some nearby wires had turned into a major electrical problem.  I couldn't get the electrical contractor to touch anything until the leak was fixed so leaky copper tubing had become an emergency.

I called Vance and he squeezed me in just a few hours.  I told him to get to work without even asking for a quote and was pleasantly surprised by bill.  This guy provides honest, professional work at an honest price.

Megan S.
Megan S.
4/15/2021
Highly recommend, no relation, fast, quick and easy and very nice!!!!! Joshua was amazing!!!!

Laura G.
Laura G.
12/04/2017 12:00:00 SA
They helped us put our kitchen back together after we put in new countertops. They were available last minute and did a great job! They were referred to us by friends and we will definitely pass on the referral.

Chris F.
Chris F.
9/19/2016
Cleveland plumbing was referred to me by a couple of different people. they did a really good job installing our new water heater. They were able to install it the same day I called them . I had a small concern with the installation and they came right out and fixed it . They are the real deal with this kind of customer service. I can confidently recommend them and was impressed with the owner Vance and his follow-up to my concern. So if you read this and are in need of any type of plumbing repair or concern I highly recommend these guys

Noor F.
Noor F.
4/17/2014
No surprise they have 69 reviews all with 5 stars
This is a company you must add to your contact list for the day you need a plumber.  This is a family owned business that's all about honesty, integrity, and quality work.  
So far used them twice - he will call and follow up to make sure everything working and wont charge you unless they get the job done .
Got to love yelp reviews that help you to find amazing company provide you with quality work

Suzie K.
Suzie K.
08/06/2013 12:00:00 SA
Decided to upgrade Cleveland Plumbing to 5 stars.  They are honest and reliable.  We had them come out to replace our garbage disposal.  They were able to fix it and saved us from having to purchase a brand new one.  Will continue to use them.

J L.
J L.
10/13/2014
Had a minor back-up in the showers when the washing machine would run, accompanied by a smell in the stall shower.  Based on a recommendation on Yorba Linda Buzz on Facebook, I called Cleveland Plumbing.  The owner called me back within 5 minutes.  In under 30 minutes, the Field Supervisor Nick, and another employee Art, came out to the house.  

They were extremely honest and straightforward with the various possibilities.  I did not feel like they were trying to stick me with a charge I didn't need.  They started with the most affordable solution before moving on to any more costly solutions.  

Cleveland Plumbing was prompt, courteous, professional, and affordable.  In a time when many private contractors / companies can't seem to get their act together to do the work timely and correctly, these guys came through.  Thanks!

Jessi M.
Jessi M.
12/21/2021
After coming home to soaking wet carpet I found out what all the 'buzz' (found them on A.H. buzz) is about for Cleveland Plumbing. Shout out to Derek and Daniel. I called last minute to get someone in today and they were on time, professional and trustworthy. Highly recommend.

Andre A.
Andre A.
3/19/2019
Vance and crew are awesome!

We experienced a clogged main line drain back in November. Vance and his crew were one of the only plumbers who could come out in a pinch. And they helped clear a VERY STUBBORN root that intruded our main line.

Vance and his crew also took the time to explain future options and was willing to work with us on overall costs. I highly recommend their services to anyone looking to get bailed out of a plumbing emergency!

Will D.
Will D.
02/10/2016 12:00:00 SA
I had an emergency garbage disposal situation, and being out of town at the time, I needed help.  I called Cleveland and they were ready to send help almost immediately; even before I could have someone at the house to open it up for them.  They quickly fixed my problem and provided suggestions as to how I can prevent it in the future.  Art and Vance were great and I believe the price I paid was an excellent value as well.  Thanks Cleveland Plumbing, I'd give you 6 stars if Yelp would allow it!  Well done and much appreciated!!

Wendy S.
Wendy S.
1/19/2013
I was able to get immediate help for a backed-up toilet drain on a Saturday, 45 minutes after I called. Wayne tried first the mainline to the street, then inside the house and had the water draining again  within an hour. He was professional and efficient, and I would be very confident calling Cleveland Plumbing to deal with  any future problems.

Chrissy P.
Chrissy P.
01/06/2015 12:00:00 SA
About a week ago, I saw a post on facebook's Anaheim Hills and Yorba Linda Buzz pages that someone was in need of a plumber.  I kept seeing Cleveland Plumbing pop up so I added it as a contact on my phone.  Well....good thing, our water heater broke and we were in need of a new one right away.  My husband called Cleveland Plumbing and within 3 hours, they were at our place installing a new water heater.  I really appreciate the quick and professional service. You have a great team!  I highly recommend your company to anyone.

Courtney C.
Courtney C.
6/18/2023
Cleveland Plumbing came out to fix a leak and I was so appreciative of how responsive they were. I called early in the morning and immediately received a call back. Even though they were booked for the day they squeezed me in to fix my leak. They called on their way and promptly arrived to fix the problem! Thank you!

Perry W.
Perry W.
10/04/2013 12:00:00 SA
Very prompt service. Pricing was very reasonable and quality of work performed was as expected and promised. I will recommend this company to my neighbors and friends. Very professional in their work. Honest and fair.

Jamere T.
Jamere T.
04/10/2019 12:00:00 SA
This company is absolutely wonderful!!!! We needed someone to come out to our store ASAP and Cleveland Plumbing was so prompt and efficient in responding and getting someone to our store! Thank you for being honest and very reasonable in your pricing. Vance and his team are very professional and honest! We will definitely use you again and recommend you to all our family and friends! Thank you!!!!

Carol P.
Carol P.
11/14/2013
Vance and Nick have saved me lots of agony and money. They could use some improvement in appointment scheduling but they always show up and get the work done. Cleveland prices are reasonable and the quality of work is very good. Occasionally the work area is left a little dirty but they are efficient and knowledgeable. I have tried many plumbers and these are the best.

Trevor C.
Trevor C.
10/10/2020 12:00:00 SA
I thought I had a slab leak and called Cleveland Plumbing out on the weekend. They got to my house within an hour of me calling. He checked the circumstances, gave me some options, and then got to work. He quickly determined we didn't have a slab leak (thank goodness) but rather had a pipe that was leaking. He fixed it, explained the next steps, and was super helpful. He cleaned up everything before he left. Total time from phone call to him leaving was less than two hours. That's pretty dang good! Highly recommended!

Jeanette S.
Jeanette S.
1/16/2023
Angel Perez from Cleveland Plumbing came out and fixed my kitchen sink.  I called yesterday and he was here bright and early this morning.  What a wonderful guy - friendly, knowledgeable about what he was doing... an all around good guy!!!  Pricing was really good and I would recommend him and this company to everyone.  This is a five star company!!!
Thank you, Angel - you are now my plumbing guru!!!

Will I.
Will I.
10/22/2018
Had a sudden water leak in the garage early on a Monday morning and Vance sent someone out to fix right away. They even worked around our timing issues to get someone out as soon as possible at a time where sormene would be home. This was not our first time working with Cleveland plumbing but they have consistently been there when we have needed them. No need to look elsewhere. Thanks Vance.

Elma L.
Elma L.
10/22/2014
What a great day to start my morning. Cleveland Plumbing came out first thing in the morning to fix my garbage disposal. They fixed it fast! And the price was great! Much less than what I expected.

Laura S.
Laura S.
1/13/2014
I had Cleveland plumbing come today to my home to help with my backed up washing maching line.  Nick and Mike came out for the service call.  They greeted me in a professional manner and quickly addressed the problem.  They were efficent, timely, and very clean.  They got the job done and tested it within a half hour.  The price was extremely fair and I would absolutly use them again and refer them to all my friends and neighbors.  It's hard to find good plumbers but I definatly have.....Cleveland Plumbing.

Jeri L.
Jeri L.
2/17/2022
These people are horrible! They never answer their phones or call back messages! Not very professional. Get it together. Hire a receptionist Cleveland plumbing!!!

Beth K.
Beth K.
10/05/2020 12:00:00 SA
Two things that have brought this rating to a 5-star. Vince called me personally to connect about the 3-star rating. Now that was impressive! And he was courteous, despite his disappointment with the review.

Secondly, the aging toilet that Cleveland had repaired previously, was acting up again so we called Vince to have him send out a plumber. Bottom line, we need to replace the toilet at some point in the near future. But what we continue to be impressed with is their level of service and willingness to come without an expectation of future business. This company, and Vince, have reflected improved customer service, and we greatly appreciate it.

Earl J.
Earl J.
10/15/2015
We had a pipe leaking behind a wall. Two plumbers came out and fixed it quickly. They are honest and did not overcharge. Very professional outfit.

Carolyn K.
Carolyn K.
12/09/2015 12:00:00 SA
No stars! SO frustrated and disappointed with Vance and his company. He was supposed to be at my home last Friday to fix an outside drain that is clogged. He called at the end of the two hour window to say a tool he needed for the job broke and it was getting too late in the day for doing the job. Ok, things happen. My husband was very nice and polite about the situation. We asked HIM what would be a good day and he said Tuesday (yesterday) between 11am and 1pm. My husband switched his doctor's appointment to earlier in the day because I had an appointment at noon. I was home at 3 PM. No one showed up and not even a call with an explanation! I called and left a message to get back to me. Nothing. With all the wonderful reviews on here I am totally baffled at this company's lack of ethics. I had already recommended them to two other people who I will now have to call and tell them to find someone else. Totally frustrated.

Suzette M.
Suzette M.
9/22/2015
I am a Real Estate Broker/Property Mgr. I had an emergency leak issue at one of my properties. I called and spoke with Vance. He immediately gave me a time frame that was within a couple of hours that he can send a tech out to the property to access the job. He kept in contact with me and let me know when his tech was on his way . The job was completed in a timely manner and they saved this from becoming a larger issue. Thanks Cleveland Plumbing!

Jo-Anne B.
Jo-Anne B.
11/08/2015 12:00:00 SA
Mike Weil was great! He communicated well keeping us in the loop and arrived promptly, gave us sound advise as to what needed to be done, was accurate with his estimate, very efficient with his work, and fixed the problem quickly.

As an added bonus, he was very kind and taught our little one all about plumbing and how toilets worked as she was fascinated as he explained everything. :)

Karen C.
Karen C.
3/24/2014
These guys are fast, professional, and reasonably priced !  I had a 3:00 appointment, and I did receive a call to let me know that they would be late.  I appreciated the call and the awesome job!

Tina S.
Tina S.
10/04/2022 12:00:00 SA
This place was recommended on BuzzFeed Facebook neighborhood page I called them, and the guy was amazingly honest....in today's world that's RARE... he let me know that my needs did not require a professional plumber, but to use a handyman who specializes in pipes and leaks. He gave me the number to someone that was solid and fixed my issue. While I didn't use Cleveland plumbing, I can promise you that when I have a need, I will reach out to them simply, for the fact they were honest and helpful. it's 2022 and you don't get this kind of service.

Hisham G.
Hisham G.
4/24/2019
Used Cleveland to change faucets & hoses in my bathrooms & the service was Exceptional, quick & very responsive. I would recommend Cleveland to anyone. Also the price was fair.

Ernie W.
Ernie W.
01/03/2019 12:00:00 SA
Vance, I wanted you to know I personally retired from SoCalGas after 42 years mainly managing our field personnel such as Dillion & Danny that work for you.  That being said they both did a fantastic job changing out my shower valve as well as representing your company in the most positive way. I want to also thank you for the  Veterans discount that was subtracted from my original estimate. I will not hesitate to use or refer your company in the future.
Thanks again,
Ernie

Frank F.
Frank F.
4/13/2019
Cleveland Plumbing was contacted after damp drywall was found while having flooring installed in our laundry room.  

Cleveland came out, asked permission to cut open the wall to inspect for leaks. I was given the option to remove the drywall myself, to save money. The area was directly below the laundry water source and drain.  Cleveland performed a thorough inspection and found the issue to be the water valves.  They installed 2 high quality 1/4 turn shutoff valves.  Cleveland's plumbers were fast, friendly, clean and professional.

I will definitely be using them again for my plumbing needs.

Susan V.
Susan V.
06/03/2020 12:00:00 SA
Vance Cleveland and his team are fantastic.  I have been renovating my home over the last year and Cleveland Plumbing has replaced toilets, valves, drain lines, drain stoppers and a hot water heater for me. They did a fantastic job on every project.  All of the plumbers have been friendly, knowledgeable and clean up after themselves.  I have recommended Cleveland Plumbing to my friends and they will continue to be my go to plumbers.

Jaye B.
Jaye B.
01/11/2017 12:00:00 SA
Saw the high ratings for CP on Yelp, booked a plumber from them.  Bill arrived promptly at the front end of the window we were given, did an outstanding job replacing sink fixtures in both bathrooms.  Kitchen sink fixture was so rusted and calcified (hard water here?  Gee, ya think??) that not even the use of a reciprocating saw could remove it.  The entire sink and faucet fixture had to be replaced.  (These things happen.)  Bill carefully wrote down the exact measurements of the new sink we were going to need plus everything else he'd need to do the job and apologized that it couldn't be completed that same day.  (Not at all his fault.)  We ordered the new sink - it's not a common one - and Bill came back to put it in for us.  Gave us tips for keeping the sink looking new.  Absolutely the nicest guy you'd ever want to meet.  Conscientious, courteous, thorough - we're VERY happy with the work he did, would definitely call upon Cleveland Plumbing again if need be and will request Bill by name if he's available.  He's a keeper, CP!  (c:

Ben V.
Ben V.
2/16/2014
Top notch service! I had a nightmare with 2 different plumbers and was lucky enough to find Vance with Cleveland Plumbing. I contacted him and he let me know that he could get a couple of his guy's out to my place first thing the next morning. They showed up to my place earlier than scheduled which was awesome because I was ready to get this problem resolved. I spent 12 hours the day before with the other 2 plumbers with no resolution but Cleveland was able to fix the issue in 20 minutes. They were in and out and very professional! The price was more than fair for the service performed. Don't bother calling around for quotes, just give these guys a call and get the service you deserve at a price you will be happy with.

Leslie Y.
Leslie Y.
11/06/2021 12:00:00 SA
I wrote a positive review about Cleveland Plumbing years ago for a brief visit, but after becoming a regular customer of this business, I would like to update my review by saying that their service is as dependable and efficient as ever. Vance, the owner, is responsive to all calls, and the plumbing experts he employs are knowledgeable, efficient, and courteous. Better still, they do not suggest unnecessary work for profit. Even with the added burdens that COVID restrictions have placed on all of us, Cleveland Plumbing continues to deliver exceptional service. Thank you to Vance and his team of experts!

Vanessa A.
Vanessa A.
03/08/2023 12:00:00 SA
I noticed an increase in my water bill but hadn't really changed any of my water habits. Within two hours from calling CP, they were at my house & found the water leak. These guys were great. Definitely giving them a call next time we need any plumbing services.

Ann W.
Ann W.
6/30/2019
They came on time, quickly identified the problem and solved it.  They were friendly and had great customer service.  I would call them again.

Sandra E.
Sandra E.
9/17/2022
Thank you, Cleveland Plumbing for sending out Danny and Derek this morning to unclog a drain. They were done in less than 1/2 hour and cleaned out the shower that contained the clog. They were very neat & professional. I would definitely recommend Cleveland Plumbing. We have used them several times and have had a great experience each time.

Rick L.
Rick L.
05/08/2015 12:00:00 SA
Suddenly found the city turning off my water at the meter!  With no water, I immediately called and Vince sent out Nick to take care of the problem.  Nick found the leak right near the meter (on my side) at a PVC pipe fitting and went to work on repairing the problem.  Not even 2 hrs later, and we've got water back.  Nick was a professional and nice guy the entire time.  I'm asking for him the next time I need him!

Cyndi T.
Cyndi T.
06/02/2016 12:00:00 SA
I had a great experience with Cleveland Plumming. They came in and gave me a very reasonable quote. I had them do all my plumbing work. I am opening a small salon and they added Plumming for the shampoo bowl and washer/dryer. All the staff is very friendly, very helpful, very knowledgable, and very clean. I wasn't able to be there all the time so they communicated very well with me. Sent me pictures of the work always called if they had questions. They were very up front with all the work and the cost of it so I knew exactly what to except. They were on time and finished the job earlier that excepted. I am very excited that I chose to use Cleveland Plumming. They left the place very clean and did an amazing job. I want to express all my gratitude to Nick, Brian and Vance for giving me a great experience and taking the stress of opening this salon off my shoulders. These guys have been doing this for a long time and they know what they are doing and talking about. I have put my complete trust in them. So give them a call they are great. I will most definitely be recommending them to everyone I know!

Ricardo A.
Ricardo A.
06/03/2015 12:00:00 SA
Professional, on time and pleasant to deal with.
To have a successful business is simple. Just do what you say. Cleveland Plumbing does.
Congrats

Rene B.
Rene B.
10/21/2013
This is the second time that I've used Cleveland Plumbing. The first time I used them, it was to replace a gas line. Today, they fixed a leak in my home. They were at my house within two hours of the initial phone call and made the repairs in about an hour. The pricing was fair. I will continue to use this company for any future plumbing issues my home may have.

Tracy G.
Tracy G.
5/15/2013
Monday the 13th...didn't know it was a bad luck day too, but when my toilet backed up into my shower, the other bathroom's toilet and shower, that is as bad as it gets!  With 6 people at my house and no working toilets, I needed help quick.  Called my regular 5-yelp star plumber, but he was busy... and so was his assistant.  Called 2 other places....both busy too.   Called Cleveland..Vance got out here the same day, fixed all the problems with our toilets/showers/main drain, and they have been working great ever since.  Highly recommend--if you have a emergency situation, these are the folks to call.  Reasonably priced as well.

Conrad J.
Conrad J.
08/08/2015 12:00:00 SA
So we arrived back from a trip to Austin to find a pin hole leak in our copper piping. Called Vance at Cleveland Plumbing, told him the situation and he had a truck in front of the house in about an hour. Work was quick, affordable and well done. He even recommended a drywall guy to help clean up the leak. Great service!

Rachel M.
Rachel M.
9/30/2022
We were so impressed by the quick response time, professionalism and price. We needed a new garbage disposal and this company made it so easy. This will be our only plumbing company from here in out! My only regret is not getting the names of the two that fixed everything. Thanks so much. Highly recommend!

S B.
S B.
05/03/2020 12:00:00 SA
We had a leaking toilet upstairs. Joshua from Cleveland plumbing came to fix it and did a fabulous job. Our tank gasket was leaking and he had to go to get a specific part from Home Depot. Came right back, no extra stops and didn't charge anymore for the extra trip. Very friendly, found out we had mutual friends from my former work. Small world. The repairs were professional, timely and the price was fair. Great job Joshua and thank for a great experience!

Erin S.
Erin S.
11/17/2015
Top notch business. We have used Cleveland Plumbing 4 times and every time they have provided excellent service at a low price.

Last Tuesday our shower stopped turning off. Water wasn't just dripping out. It was pouring out. When my husband got home he turned the main water off to our house and immediately called Vance. Since we had used Cleveland before we knew we were in good hands. Vance sent two of his guys (Art and Brian) to our house first thing the next day. They assessed the situation, gave us a quote, and started the job. Both Art and Brian did a great job. They had to cut open our wall from the outside of our house to access the pipes. They let us know that there was a possibility of damaging the tiles or cracking the tiles in our shower when cutting into the outside wall. They were very careful and were able to do the entire job without damaging anything. Excellent work! They also added an access panel to the outside of our house so if we ever had any future issues the pipes would be easily accessible. While they were there we also had them fix a couple issues with 2 of our sinks. Thanks Art and Brian! Vance and all his employees do great work and are great people. We highly recommend them! A+ all the way!

Max G.
Max G.
06/07/2019 12:00:00 SA
Vance and his team are a class act.

We are repeat customers and most recently for a water heater replacement last week.

They are honest, straight-forward, and very reliable. It's always a pleasure to deal with them and know I can count on them.

Thanks guys for coming through again!

Can't recommend them enough!

Call Vance now!

Stephanie C.
Stephanie C.
12/10/2013 12:00:00 SA
I called at about 9:00 this morning because my bathtub was backing up, I was pretty sure I had a main drain clog.  I called and left a message and got a call back right away.  They got here within minutes of the phone call and started diagnosing the problem.  It started sounding like it might be a big job, but he said he'd try to fix it before he called for back up.  I was worried this was going to become a huge, expensive thing, but here I am an hour and a half after I called, he fixed it all himself and the price was excellent!  If you're on a budget and are worried about getting overcharged or under-serviced, please call Cleveland Plumbing!

Ari S.
Ari S.
09/11/2014 12:00:00 SA
Everyone at Cleveland Plumbing has been incredibly helpful, courteous, and hard working. They were on time, responsive, and quick to provide assistance where needed.

If I ever need further help on plumbing, I will absolutely be contacting Vance and his group again. Incredible!

Richard C.
Richard C.
02/08/2022 12:00:00 SA
I had a leak in my faucet in the kids'/guest bathroom. I knew it probably needed replacing, since nothing I did could fix it. So I called Cleveland Plumbing and set up an appointment with Vance. In the meantime, I picked up a new faucet at Home Depot, to save a little bit of money.

The technician Daniel S. arrived on time a few days later; in fact he got here early, which was fine. He gave me an estimate for his labor on the spot, then proceeded to do the work. Despite a glitch that was not his fault, Daniel proceeded to fix the faucet, and it worked perfectly.

Daniel did a great job and charged me exactly what he said he would. He easily could have charged me more, but he didn't. He even said it was not necessary when I tried to give him a tip. Cleveland Plumbing is doing a fantastic job and I recommend the company and Daniel S. in particular. Thanks, guys!

Dan R.
Dan R.
4/19/2012
We had an emergency at our house that required timely response (and hopefully a reasonable cost)...Vance himself, was there in a whim and got it situated in a pinch... Cost came under what we feared and service was amazing. I would recommend Cleveland plumbing without hesitation.

Jennifer B.
Jennifer B.
06/11/2021 12:00:00 SA
Second time I have had to call Cleveland and again, so impressed. They arrived earlier than estimated, were quick and efficient, and also more affordable than others (compared to the comparisons I did the first time we needed a plumber). Super friendly and knowledgeable.

Vic L.
Vic L.
6/15/2019
This is a Professional company that really takes care of their customers.

Vance and his team are the best. Installed a water heater and made sure I was satisfied! They came back to recheck without blinking an eye.

I will recommend Cleveland Plumbing to anyone.

Give them a call!

Vicki A.
Vicki A.
10/08/2018 12:00:00 SA
Fast and reliable service. I had a gas line to a barbecue removed. They were on time and got the job done fast. The price was reasonable. I will definitely be using them again :-) very professional.

Henry S.
Henry S.
10/27/2014
These guys are fantastic. We have an older home and over the years we've had several problems (water heater went kaput, shower fixture broke off behind the wall, etc.). These guys are the best. Very fast, clean and professional. They charge industry standard prices but do a Cadillac job!

Lolly G.
Lolly G.
4/16/2013
I needed a Plumber a week ago after having a flood in my bathroom I finally went on yelp to find a Plumber,  I called a few plumbers  on yelp and  Vance @ Cleveland Pumbing on Monday @ 5:45, he was able to set up an appointment  for the next day  between 7:00 & 8:00 am. his crew showed up @ 7:00 on the dot , they were thorough
fast and clean. if you need a profession plumbing company this is the one to call, they take credit cards. and have a 24 hour service

Jim W.
Jim W.
3/29/2023
We've used Cleveland Plumbing multiple times. My first interaction with them was a spur of the moment situation and I wanted relatively quick attention. Multiple other plumbing outfits were a day or more out. Cleveland arrived within hours in their well advertised, very clean, very well equipped and supplied trucks.
When I called to request a service, Vance Cleveland requested some pics of the situation and he provided a rough estimate for the basic job. Every time the crew members have shown up they were very friendly, professional, explained what needed to be done and advised of any recommended additional actions. If there is job scope creep, you will be informed, and they clean up their job mess when finished.
The latest engagement with Cleveland (March 27th 2023) was installation of a new water heater and pan, removal of a broken, worn-out Reverse Osmosis faucet at the kitchen sink and re-setting a toilet . I provided the new water heater and pan and prepped the job by draining the unit. Anthony, Derek and Cameron arrived right on schedule, they had all three things completed and checked/operational in less than two hours. My wife and I were very pleased and grateful with the minimal disruption to our Monday morning.

Cleveland Plumbing of Anaheim Hills is my go-to plumbers. Their prices are very, very competitive. Impressive team who show up.
I've NEVER been dissatisfied.
Thanks Vance!
Jim W.

D C.
D C.
8/29/2013
Had a new water heater installed.  They arrived on time as promised and did the installation in a timely manner and cleaned up the work area also.  The price Vance quoted is what I paid.  There was no trying to 'add to the price' by indicating possible other plumbing work that could use their attention while they were there.  

Give them a call, I recommend them.

Janet C.
Janet C.
06/02/2014 12:00:00 SA
Being first time homeowners, we've had the hardest time finding trustworthy people when it comes to home repairs and have gone through a slew of companies that have totally ripped us off. So glad we found Cleveland Plumbing and will definitely be calling them again for any of our plumbing needs! They actually showed up on time (actually even a little bit early) which was completely surprising, was very fair with prices and did the job quickly and professionally. They were able to identify the problem right away and seemed very knowledgable and went above and beyond to make sure everything worked. Love them!!

Anthony E.
Anthony E.
03/11/2021 12:00:00 SA
OUTSTANDING!!!  That is the one word for the service that was given to us by Cleveland Plumbing.  My wife noticed that our first floor ceiling, by our front door, had a bubble protruding out.  I touched the bubble and knew it is a water leak from inside the drywall.  My wife did a local search for plumbers in the Yorba Linda area.  Cleveland Plumbing reviews stood out from the other plumbing businesses.  I called and left a voicemail and within an hour Cody called me back.  Wow, that was fast.  We set up an appointment to have one of their employees come out and assess the damage.  Joshua Hernandez is the person that came to the house.  Very polite and well dressed.  We spoke for a brief moment about some of our personal lives just to get to know him a little better.  What a great guy!  So, the issue was from the upstairs toilet that was leaking water every time it was flushed.  A small portion of the ceiling of drywall was cut out.  The toilet had to be removed and new parts installed.  The work was done in a timely manner.  The cost is reasonable but frankly Great!  I called and left a message to Cleveland Plumbing that same day to let them know that Joshua is an asset to your company.  In no time, Vance called me back and I praised your company for the Personal Touch on everything.

Well Done Cleveland Plumbing!!!

Kari S.
Kari S.
07/07/2014 12:00:00 SA
I was referred from the Buzz of Yorba Linda. They got it right. These guys came in and diagnosed the problem. Fixed it in under 2 hours. Cleaned up beautifully. The best part they were so reasonable.  And, to top it off they were nice. I will never use another plumber.

Emily F.
Emily F.
11/05/2014 12:00:00 SA
Worst plumbers ever. Do not hire this company. Five months ago, they began a project to add a bathroom on my first floor. 1. They didn't discuss anything about a permit with me, nor did they pull one for work.
2. They plumbed everything NOT TO CODE. It all had to be replaced, every single pipe and fitting was wrong.
3. They cut through my ceiling exposing my home to asbestos. I had to pay thousands to have the entire house tested and abated after 2 months of exposure.
4. They cut through structural supports of my home including floor joists and wall stud boards that I have had to repair or replace to meet code.
5. I had to pay more money to get my permit myself, but the city required an investigation fee to exam their work.
6. To correctly add the plumbing, getting access to the mainline was required, jack hammering through footings. They shortcutted through everything and they attached to line where they could see it.
7. They filed a mechanics lien against my home, because they think I owe them money!!! I am thousands now more out of pocket as we completely had to start over to meet city code and achieve correct slope angles.
They are scammers at best. Definitely do not waste your time and money with this company.

Shannon C.
Shannon C.
4/27/2021
What can I say! I had an emergency due to a leak in my water heater and they came out immediately to help drain the tank and assess the situation! They can back the next day right on time and replaced my water heater quickly and while working from home even cleaned up and left due to the fact I was in a meeting and left me a note about working out payment. Bonus they were also great with my kids. I cannot recommend this company enough!

Todd L.
Todd L.
12/08/2015 12:00:00 SA
Within three hours of calling Cleveland plumbing, Vance had his field tech Cody out. They had to open some walls found the leak and had it repaired. Great service and did what is  best for the customer. Would recommend them to anyone.

Randi H.
Randi H.
09/09/2019 12:00:00 SA
I would give this company 0 stars if I could. Save yourselves. I wish someone would have forewarned me. I paid over $1,000 to fix a leaky pipe. Their solution caused my water softener beads to empty into my sprinkler system.
Had to pay another plumber to clean out the debris in my sprinkler heads. When I explained this to Cleveland Plumbing they never came back to help me. I'm now $1800 in the hole and am thinking any plumber would have been better than this one.

Matt N.
Matt N.
6/22/2023
I've used Cleveland Plumbing several times over the years and they do quality work every time.  Their plumbers are courteous, professional, and competent.  I'll definitely use them again. Highly recommend.

Gabriel M.
Gabriel M.
05/10/2023 12:00:00 SA
Cleveland Plumbing is my to go whenever I need plumbing services. I've used them more than three times and always do a great job. Highly recommend

Meghan S.
Meghan S.
06/05/2014 12:00:00 SA
We called Cleveland Plumbing with an emergency drain clog situation and he came out the same day, fixed the problem and was less than Roto Router. We will for sure be using Cleveland Plumbing from now on!

Jake H.
Jake H.
09/08/2013 12:00:00 SA
Vance operates a first class operation. He understands that a happy customer is the most important aspect of repeat business. As the consumer, if we can keep companies like this in business we all benefit. Give him a chance to earn your business.

Latoya W.
Latoya W.
3/27/2020
Cleveland Plumbing is our new plumber! Cody came out diagnosed the problem with our hot water in no time.   Very efficient, courteous, and knowledgeable!  Would highly recommend them to anyone looking for a quality and honest plumber.

EJ H.
EJ H.
07/12/2016 12:00:00 SA
Had a broken flange in our toilet and called Cleveland Plumbing.  They came promptly and fixed the problem much faster than I could have on my own.  Their work was impeccable.  They explained what they had to do.  They left the area clean and tidy.  They also did not caulk the back of the toilet because if the toilet developed a leak years down the road I would know before the leak caused any real damage.  The non caulked part will allow water to wet the floor as an indicator of a problem.  I was very impressed with how professional they are.  I've had bad experiences with a neighborhood plumber so now Cleveland is my go to.  Thanks guys!

Tarra D.
Tarra D.
11/18/2015
I was sitting on the couch when all of a sudden, water started POURING out of our sprinkler head in the ceiling.  I ran upstairs and had housecleaner turn off the water in the guest bathroom.  My couch was saturated - I called Vance, the owner of Cleveland Plumbing, and he immediately came over to my house (he was there within 20 minutes).  He assessed the situation and fixed the problem within 1 hour.  He was very honest and hard working.  I recommend Cleveland Plumbing to all my friends and family - would definitely go with this company!!!!

Dee O.
Dee O.
09/08/2019 12:00:00 SA
Was really impressed when Vance answered promptly on a Sunday morning and worked with me quickly to take care of our leaking bathtub faucet. In less than a half hour, Joshua arrived and provided fast, friendly, and professional service. Highly recommend Cleveland Plumbing to do the job! A good plumbing company that is open 24/7 is hard to find!

Sam N.
Sam N.
11/29/2012
We had a great experience with Cleveland Plumbing. They have come out and cleared and fixed 3 drains and 1 toilet over the last 2 years.

Very prompt service and always got the job done on time and at a reasonable price.

Highly recommended!

Maggie B.
Maggie B.
08/04/2013 12:00:00 SA
I was doing laundry when my downstairs neighbor came over to  tell me it was raining in her kitchen.  So I turned to yelp to find a plumber.  I called Cleveland Plumbing and spoke to Vance, he came out the next day and fixed the problem.  Thank you Cleveland Plumbing!

Mary H.
Mary H.
05/06/2016 12:00:00 SA
Today was my first experience using Cleveland Plumbing Service. Dustin and Brian showed up on time, were courteous, professional, and got right to the problem. They were were able to diagnose the situation and did not hesitate to explain to me exactly what happened and what it would take to make the repairs. The costs were super reasonable. In 1.5 hours from start to finish, mission accomplished! I do not hesitate to highly recommend Vance and his team of experts at Cleveland Plumbing!

Jessica D.
Jessica D.
08/03/2015 12:00:00 SA
My heroes! We had a sewer line back up and were stranded all day waiting for another company to show up (they never did). My husband made a quick call to Cleveland. We got a return call with the assurance that the technicians were on their way. Sure enough, within a half an hour, they were here!

The techs cleared a nasty, deep clog and got it done fast. I was afraid it was going to be a long night without a toilet or shower, but we are operational.

Thank you for being prompt and efficient!

Bman S.
Bman S.
10/23/2014
I've used Cleveland two more times since my first experience. Both times were top notch and just as great as the first. I had my main waterline burst coming from the street meter to my house. Vance had his crew work their tais off to get it completely replaced the next day. I recommend Cleveland Plumbing to everyone. Vance and his crew are GREAT!

Chrissy B.
Chrissy B.
11/27/2018
Must give a shout out to Vance Cleveland at Cleveland Plumbing. Last night I was in a panic because my sink backed up and there was water leaking outside on the stucco above my garage. I called Vance and he came right out. Now I have to say, I was crying because I have a baking business out of my house and I had to finish a job, plus I was just overall exhausted, so I lost it. Vance told me I would have to pay the after hours fee and I said it didn't matter because I needed help.  When he got to my condo, he checked everything and realized there was probably a broken pipe in the wall and that it should be covered by my HOA so he didn't want to touch anything and charge me for more. The most important thing though he did was calm me down, told me everything was going to be ok, and he even talked to the HOA's plumber for me because I had no idea what to tell him. Then.... he  didn't even charge me for coming out. Literally made me cry even more, but this time, good tears. From now on, Cleveland Plumbing will be getting my business and if this wasn't covered by HOA, I would def have had him fix the problem. Just goes to show there are still solid, kind, helpful people in this world.

Maria D.
Maria D.
11/14/2017
Of course most plumbing needs happen on the fly.  Mine was just that as we sprung a leak in our ceiling pipe.  It was a pretty tough day to find a plumber due to Veterans Day but thankfully these folks were open.   Their response was with in 3 hours.  Our plumber Will, was amazing and not only corrected the issue but explained everything in detail and the pricing was more then fair.  It's hard to find a reputable plumber and you will be very pleased with this choice.  Ask for Will, he was excellent!!!! U

Justin T.
Justin T.
03/11/2014 12:00:00 SA
I was selling my home and needed to have plumbing repairs carried out before the walk-through last week.  Another plumbing firm I had contacted five days earlier had let me down in virtually every way imaginable and with two days left I cancelled the original firm and contacted Cleveland Plumbing based on the Five-star reviews here on Yelp.

Vance Cleveland, the owner, saved my bacon, immediately understanding the situation, sending his team to get the work done on time and at fair price.

I cannot praise him, his firm and his employees highly enough.

Laura B.
Laura B.
05/09/2022 12:00:00 SA
Fast and easy to have them come and fix any plumbing emergencies!  Staff is great. They are knowledgeable and clean!!!

Joe J.
Joe J.
09/10/2014 12:00:00 SA
This is the second time to call for their service. Because the previous plumber was so nice and good, I called for their service again. At the first call, it was a plumbing issue on the toilet stool, The job was done very quickly due to it was a very simple one, which was not to ordinary people, though. So the guy got me a discount - $25 off. This time, it was for the dishwasher overflowing the water over the sink table. Again, the plumber, a different guy this time, finished the job well. And he got me $20 off because it was a relatively simple and quick  job for him. What a wonderful to get discounts from their two plumbers! I will call for their service again if any plumbing issue comes up.

kelly d.
kelly d.
07/12/2019 12:00:00 SA
Great honest service.  What more can you ask for??  Daniel came out in a very timely manner.  Took care of our problem.   Was such a pleasure to work with.  I will definitely use Cleveland Plumbjng again!!

Tim O.
Tim O.
04/01/2016 12:00:00 SA
We have an old home in Tustin, plumbing issues have been our biggest problem over the years.
I decided listen to the local community referrals for Cleveland Plumbing and must say they are the best.
Job well done Nick & Vance you run a great company.
Called at 2:30 and repair was completed by 4pm.
Thank you and I will highly recommend your service.

Marquita S.
Marquita S.
05/11/2016 12:00:00 SA
I called the Cleveland plumbing yesterday for a issue in the shower and on my Boat dock. Cleveland plumbing came within three hours and were extremely helpful.  Vance who is the owner and his field technician Cody were extremely professional and quick to get the job done they also offered many tips to help improve our shower along with our boat dock. I was very pleased with their professionalism and customer service and I will be working with them again in the near future and anytime I have any issues with any type of plumbing. Thanks Vance and Cody you guys are definitely five star.

Linda K.
Linda K.
4/29/2019
I would highly recommend Cleveland Plumbing.  Zeke showed up on time, which I truly appreciate.  Put up with my 2 little dogs barking at him.  He diagnosed the problem with our toilet.  Made the necessary repairs and left our bathroom as clean as it was before he arrived.  I wouldn't hesitate to use them again.

Alison P.
Alison P.
08/06/2017 12:00:00 SA
Had backed-up kitchen sink/disposal with minor flood upon attempting (very unsuccessfully) to repair myself. Called Cleveland plumbing, late in evening, after first plumber never showed (or called). Received return call within 5 minutes with appointment set for following morning. Plumber arrived on time and was extremely courteous, efficient, professional and completed job without a hitch - and at a very fair price. Recommend very highly.

Terry F.
Terry F.
5/31/2013
Prompt service. Diagnosed the problem right away. Friendly- great customer service. Reasonably priced. We give our highest recommendation!! Ray and Terry

Theresa D.
Theresa D.
01/02/2014 12:00:00 SA
I had Cleveland Plumbing at my house today to unclog a drain and install a new kitchen faucet and garbage disposer and I was very impressed with their services! They were very responsive, skilled and I felt very comfortable having them in my home. Their price was below two other companies that I received quotes from and there were no upcharges or surprises when it came time to pay. They sent Mike and Art out to do the job, but Vance the owner was in contact with me throughout the day and even called me this evening to make sure I was satisfied with their service. I would certainly recommend them without hesitation!

Gideon K.
Gideon K.
09/06/2013 12:00:00 SA
Kitchen sink was backed up, not good in 95 degree heat. They came out, fixed it, and charged as quoted. Very nice and professional. Offers suggestions on other plumbing concerns. Will use them again.

Rebecca S.
Rebecca S.
9/20/2016
What can I say, Cleveland Plumbing is top notch, first class in the business. They are always thorough in their work and efficient. They come out in a timely manner and always stand behind their work and are fair in price. Their whole crew are friendly, knowledgable, trustworthy and hard working . Their owner always takes care of his customers!  Best in the Business! I have used them from big jobs as replacing our water heater to replacing faucets, to fixing frozen lines, to fixing leaks. Highly, highly recommend Cleveland Plumbing to get your job done!!

Julie B.
Julie B.
5/30/2014
Joined the bandwagon today.  Having only dealt with plumbers through home warranty, I've had service from a number of different local plumbing companies over the past several years. Cleveland Plumbing is better than all of them.  

Scheduling was easy and I had a ONE hour window during which to expect him (most other companies quote a four hour window and often they miss that).  Vance arrived at the front end of the estimate.  Quality work and the cost was lower than I was quoted.  Another 5-star review for Cleveland Plumbing.

Jeanette L.
Jeanette L.
7/22/2015
Cleveland is awesome! They were extremely accommodating with my timing and very thorough. The plumber explained work and costs in detail prior to commencing, and reviewed work completed to ensure satisfaction. Highly recommend over Roto-Rooter, as they also do exploratory leak work through dry wall at a very reasonable cost.

Tyree N.
Tyree N.
10/12/2013 12:00:00 SA
It was a busy Saturday afternoon, and I had just gotten home from my son's soccer game and begun cleaning out the garage. I took a potty break, only to have the toilet not flush. Hmmm... I took one look at the jacuzzi tub, and it was filled with water. The free-standing shower was as well. I ran to the guest bathroom, and it stunk to high heaven. The tub was filled with poopy water. Yuck!

I called Vance and left a message. He called me back within 5 minutes. Turns out he was at another big project but said he would come to my house as soon as he left there.

He called to tell me he was on his way, and when he arrived he and his crew mate quickly got to work. They work fast and efficiently, are polite and professional, and most importantly, they get the job done! At a fair price, too!

Cleveland Plumbing saved my Saturday. I've used them before and I will most definitely use them for all my plumbing needs. Their van says 24/7 on it...and it's true. These guys are tireless. Can't recommend them enough.

Ron L.
Ron L.
5/15/2014
I needed a plumber for a bathroom issue in a 1-bathroom house. I checked yelp and found Cleveland Plumbing and read about a dozen reviews. All were positive so I called to see if they had anybody available. I spoke to Vance and explained my predicament, and although they were busy he arranged to have one of his service teams come by. They were at my house within the hour and the problem was resolved within 30 minutes. The guys were clean, friendly and professional. Fantastic service and a reasonable rate. I cannot honestly ask for more. Great company

Lawrence T.
Lawrence T.
3/28/2017
Had them come out for a leak under a kitchen sink at one of our apartments.  Was quoted $600+ to replace a bunch of stuff including the faucet.  I declined.  Turns out it was only a loose trap connection which I fixed myself by hand tightening.  Saved $650.  Gave them another chance recently when we had an outside underground leak in a 3/4 inch copper pipe.  Was quoted over phone At least $500 and we'll go from there. I agreed and thought they were going to come out the next day and do it.  Didn't happen.  So I called another company and they were out quick and not only fixed the leak but also fixed a second leak above the water heater.  For only $319 total.  It pays to shop around!   Not impressed by this company.

Jack G.
Jack G.
8/15/2014
Great Plumber! Had them come by to both of my properties to fix plumbing issues. Great pricing and honest plumbers. They get the job done very quick as well! Will be calling them again for future plumbing needs.

Sean F.
Sean F.
9/26/2013
Showed up on time and got my wife's diamond earring out of the shower trap in les than 5 minutes. Thank you Cleveland Plumbing!

Mary L.
Mary L.
3/20/2020
I highly recommend this company they went above and beyond to find out why our dryer vent was filling with gallons of water.  Turned out to be a leak in our neighbors condo.  Cody and crew are excellent and very polite and super helpful.  If I could give more stars I would

Chipper M.
Chipper M.
01/05/2014 12:00:00 SA
My kitchen sink overflowed on a Sunday morning and Vance was able to squeeze us in between his other appointments.  He was at our home within an hour of our call.   He was efficient, professional, and very reasonably priced.  We will definitely use him again for plumbing needs.

Steve B.
Steve B.
4/24/2019
Made the mistake of first calling one of the mega-plumbing companies with the smell good plumbers. Was told that it would require tearing apart my kitchen and $2300 to fix my issue. Searched Yelp for a local company and found Cleveland. Requested for service (via Yelp) and got a response very quick. Vance came out to take a look and had the problem solved in less than a half an hour and for $100 bucks. Honest, reliable, and efficient. Super impressed and will definitely be contacting them for any future needs.

Malcolm S.
Malcolm S.
12/29/2013
Excellent service, nice to work with.  Worked around my  schedule and came to house on Saturday when I was not home.  Strongly recommend this service.

Irfan K.
Irfan K.
1/19/2021
We had a small leak in our bathroom and Cleveland came out the next day while other plumbers couldn't come for a week. Their customer service was excellent and quoted a very fair price. We did end up finding out they made a small mistake, so Daniel and team came out again to correct the issue at no charge. Highly recommend Cleveland!

Luiz V.
Luiz V.
7/26/2013
Second time I needed Cleveland's service and it was flawless as expected.
They arrived on time, acknowledge the problem right away and in no time I have everything working as new.

Highly recommended.

Rae S.
Rae S.
5/27/2014
I had my pipes backed up because we used the Costco 'flushable' wipes.Nick and Art were fantastic! Great personal skills. They'll tell you everything they are going to do and how it all connects. They cleared my plumbing in no time at all. The price was little more than a trip to Home Depot to purchase stuff to clear it ourselves...... which we tried and failed. Their snakes are longer and able to reach farther.

Vance was quick to answer my call and send Nick and Art out to my house within 2 hours. He called back to tell me they were on their way. Hats off to the team!

We've used them twice. The first was for a water heater problem. Also fantastic service at a great price.

Call them. You won't be sorry!

L. M.
L. M.
09/01/2017 12:00:00 SA
Vance sent one of his plumbers to my home for a toilet leak. Vance confirmed the plumber he sent would be giving us a free quote. He said the angle stop, supply line and fill valve all needed to be replaced. We asked why the fill valve since it was functioning fine and only the angle stop was leaking. He snapped back It's only an additional $20, is that really a problem for you? He announced it would be $195 to do the job and when we thought that was expensive, he snapped again Have you ever had a plumber come to your house? We told him we were going to get a few more quotes and he left.

Later I had another plumber come out and what a difference honesty makes! He told us it was a super simple job that we could even do ourselves. He said the parts only cost about $20 total and it's a quick and easy fix. He even told us how to do it! He took care of it patiently and courteously and for significantly less!

I thought we were done with this unpleasant experience with Cleveland plumbing until Vance himself decided to text us, out of the blue, in the middle of the night with insulting and harassing comments.  He only stopped when we told him that if he didn't stop, we would call the police.

We have never been harassed by a plumber before, and for simply not wanting to move forward with their overpriced services.

Carmelo L.
Carmelo L.
12/02/2020 12:00:00 SA
Called Vance to discuss my dripping shower faucet.  Vance had me take photos send them via text.  Within 15 minutes Vance called me back with an Reasonable Estimate and we set up the appointment and Vance was able to accommodate my schedule.  The day of my appointment Vance called me hour earlier than expected if it was ok to come over earlier to get the job done and it definitely worked out for me as well.  He sent Joshua over who not only greeted me wearing a face mask but was friendly and cordial.  Joshua came in got the job done and cleaned up before he left.  I can't tell you how much that is appreciated when you have a plumber or any type of contractor at your home before they leave your home they clean up any mess that they made and they don't leave it for you to clean.  Joshua completed the job efficiently and got the job done in a little over an hour.  Not my first time hiring Cleveland Plumbing and can't express enough that Vance and his Crew are the real deal.

Julie S.
Julie S.
07/12/2017 12:00:00 SA
I'm so glad I called! They did a great job when my front faucet broke. I called about 7:30am and they were able to come and give me an estimate. I sent them away so I could get other quotes and ended calling them back. With my fingers crossed they were able to squeeze me in and come back. Great job!

Lesley J.
Lesley J.
08/02/2018 12:00:00 SA
Daniel from Cleveland Plumbing just fixed a leak from an upstairs bathroom in Placentia, CA. He did a great job of fixing it, and was very careful not to make any mess, draping plastic down the cabinets when he had to cut into the ceiling. I was very pleased with the work and his friendly, professional manner. I would certainly call them again.

Ivan R.
Ivan R.
12/23/2020
Cleveland Plumbing just left our house and couldn't be more satisfied . Daniel and Derek did a great job replacing our shower valve and did it in a clean and timely manner . On top of that they were just very nice . I would heartily recommend Cleveland Plumbing to all.

Hiroko C.
Hiroko C.
04/03/2013 12:00:00 SA
We had an enormously stubborn toilet clog and called Cleveland Plumbing after calling another plumber that did not return our phone call.  I was really impressed at the value they placed on meeting our needs and fitting us into their day... called after 11am and they arrived by 1:30pm at my home!  ... Only thing is that I would have preferred that since they are dealing with plumbing and water that they could use the shoe covers to walk on the carpets.

Brian E.
Brian E.
4/19/2019
I can't say enough good things about this company. I called and received prompt and quick service from them. Cody, the plumber who came was professional, knowledgeable, thorough, and just a nice guy. Fixed my problem and explained every step he took. I would very highly recommend Cleveland Plumbing to any for all your needs. Thank you very much Cody.

PJ G.
PJ G.
9/23/2013
Wonderful service, fast, on-time, professional and reasonable. I had a toilet replaced and the other toilet fixed. They did a great job and I was very impressed. Would highly recommend them to all of my friends and all of you yelpers.

Paul D.
Paul D.
4/20/2016
Very pleased with the service received from Cleveland Plumbing. Placed a call in the early morning and received a call back from Vance in about 1hr. Explained I needed a new kitchen faucet and possibly a garbage disposal as well. He had Cody out at my place within the next hour or so with a faucet and disposal ready for installation. Cody was professional and did a great job explaining everything and taking care of the installation!
Thank you very much for helping me out

Chip H.
Chip H.
2/16/2014
Fantastic Job, Sunday service! Highly recommend. Leaking supply valve changed out quickly and professionally. Definitely 5 star service, and will use in the future.

P H.
P H.
1/28/2014
I had two toilets that were having some issues with flushing and I tried to fix it myself- long story short, they were both leaking after my failed attempt. It was around 5:30 pm on a Monday night when I decided to find a local plumber- I found this plumbing service with great Yelp review and decided to call them and left a message although on Yelp it says they closes at 5 pm. I got a call back from the owner Vance around 7-ish and was able to set up an estimate appointment for the next day. It was great first impression as Vance sounded very sincerely willing to do everything he could to help. One of their plumbers Mike and his assistant showed up promptly for the appointment, I decided to have some other plumbing issues fixed at the same time so he was able to give me an estimate for the grand total. I usually do price shopping first before making a decision on an expensive project like this, but I felt pretty comfortable with Mike so decided to go with their service without searching further. Unfortunately they were not able to actually do it on the same day due to emergencies at other houses (I agree that flooded houses definitely tromp leaky toilets) so the repairs had to wait for 6 days due to conflicts with my own schedule.  
On the day of repair, Mike showed up promptly again and had everything ready. The whole project took about a bit more than 4 hours which was longer than planned due to some unexpected obstacles. Mike was very professional and friendly, and it was obvious that he knew what he's doing. Although he had other repairs lined up after mine and was running behind schedule, he did not rush through things and still made sure things were done properly and doubled checked everything before he left.
On the same night I found a minor leak under my sink that they've installed a new faucet set for me (issue was not related to the parts they replaced, it was leaking from old draining pipe that's connected to the new parts). I called them around 9:30 am the next morning, and Mike was able to come back around noon to fix the leak- he actually replaced the old parts for free, which was very appreciated.
Overall it was a very good experience, although I don't know how reasonable their charges are since I did not do price shopping for this project, you definitely get what you pay for- friendly, professional, and good quality service. I will keep their card and they will be the first one I call if I have any future need for plumbing service or if my friends need referral for a good plumber.

Jenny W.
Jenny W.
04/09/2013 12:00:00 SA
I'm am not surprised this company has five stars across the board.  Thank God for Yelp!  I have used Cleveland Plumbing twice now (one which was an emergency) at my rental unit, and both times they were very expeditious, informative and professional.  Vance is the one who came out.  He called me to give me updates, gave me a better understanding of the issues, and I really felt that he was looking out for my best interest.  He quickly resolved the problem and worked around my schedule as well as my tenant's schedule.  I really could not ask for more, and I will definitely continue to use them for any plumbing issues.

Sally R.
Sally R.
8/13/2013
With my water heater making loud clunking and popping sounds --  it was time for a replacement.  After getting several bids I chose Cleveland Plumbing, and so glad I did!  They completed the job today.  They arrived on time, covered my floor to protect it and keep it clean and worked quickly and efficiently to get the job done.  My water heater is housed in a spot that's VERY difficult to get to - other companies warned about the potential for damage to my door frame/walls in order to do the job.  Vance noted the difficulty, never complained, and got the job done without a single scratch!  All for a very fair price.  I'll be calling him again next time I need a plumber.  Great experience!

Kathryn L.
Kathryn L.
7/20/2015
So happy with this company!  We had just moved and I needed help hooking up the refrigerator, washer and dryer. I called them late morning and they were able to help out same day! Cody went out of his way to make sure I understood everything he was doing and what needed to happen. I will be calling them again when other issues happen which in a new home in sure will come up!

Monica S.
Monica S.
11/28/2019
Wow! Their service is great! Quick, very reasonable, professional and polite. I've recommended them to many people and everyone loved them!

Billie B.
Billie B.
9/22/2020
This place is the best plumber in OC HANDS DOWN!! The owners Vance and Kody over here are amazing!  We have an ongoing issue with a kitchen drain out that broke over night we called them this morning and they had someone out here in less than 30 mins! Quick easy professional affordable and most importantly honest!!!  So if you have ANY kind of plumbing issue definitely call CLEVELAND PLUMBING!!

Samira P.
Samira P.
07/06/2019 12:00:00 SA
Vance and his crew are friendly, honest and do a wonderful CLEAN job. They honestly have the best prices and Vance gets back to you as soon as possible. So happy I found them!

Gary S.
Gary S.
09/02/2015 12:00:00 SA
I called and spoke with Vance yesterday regarding some clogged area drains in my backyard. Vance thoroughly explained that they may not be able to unclog the drains due to the way landscapers install the drains. Cody arrived right on time and got right to work.  Within fifteen minutes he had the drain cleared and continue to make sure the rest of the line was clear of any blockage. I am extremely satisfied with Cleveland Plumbing and will use them in the future for my plumbing needs. Thanks Vance and Cody for the great work at a fair price.

Nathan W.
Nathan W.
6/29/2016
Just as everyone has said these guys are Great!! We had them install a new garbage disposal for us and we had called around and there price was as cheap as anyone!! So I call and they come out within a couple of hours and replace it!! The service tech was very nice and also did great work. So great prices and great service and the quality of work was great also. So if you need a plumber look no further!!

Ashley L.
Ashley L.
01/04/2017 12:00:00 SA
This review is based on a phone conversation I had with Vance. I few months ago, my front yard flooded and I had to replace  my mainline. I panicked and used the first referral I received (my colleague's husband-a different plumbing company). A week after the job was completed I received a call from my gardener stating that my irrigation system is not working because the plumber I used didn't leave a tee-off. I called Vance for a quote to tee-off. He was very helpful and advised me to contact the plumber I originally used because that should have been apart of the job. Vance said he didn't want to charge me to start a new job but he would be happy to help if my original plumber didn't come out to correct the problem. Thanks for your honesty, Vance! I highly recommend Vance and his team. An honest plumber is definitely one we must keep on record.

Josh C.
Josh C.
8/16/2018
Vance sent a strong young plumber Daniel arriving at our appointed time. He is very cordial and professional giving us a very fair and honest quote in no time after a thorough inspection. Immediately he proceeds and fixed the leaks at the fittings under a crowded kitchen sink. In a short time he also replaced our laundry attached faucets. We will certainly recommend him to anyone.

Tim V.
Tim V.
1/16/2017
I've used Cleveland Plumbing several times on different jobs. They are fast, honest, and reliable. I recommend them to everyone. They are a great company

Jake L.
Jake L.
2/28/2023
I always recommend Cleveland Plumbing. They've been a lifesaver on more than one occasion. They're always prompt on calling back ASAP if we leave a message during off hours and they offer excellent service and craftsmanship.

Jeffanddeanna Y.
Jeffanddeanna Y.
12/24/2016
We woke up to no hot water two days before Christmas.  I called in the morning, got a quick reply and had a crew at our house within an hour.  They replaced our old water heater with a new one.  Professional, quick, top-quality work.  I highly recommend them.

Anne P.
Anne P.
12/03/2020 12:00:00 SA
Great service. Quick, reasonable, personable people. Vance is on top of every job.

Gary S.
Gary S.
09/02/2016 12:00:00 SA
Called Vance this morning due to a main line clog and he sent a couple of guys over a few hours later. I was really impressed with Cody and his helpful attitude. He cleared the line in no time and then offered some ideas to eliminate future problems. No hard sell, just offered some good advice. Thanks guys!

Joan N.
Joan N.
7/31/2012
Had a nasty leak under our 90 year old home. Called 3 plumbers who didn't want to crawl under the house. Was referred to Vance Cleveland from our local realtor.
Vance answered call - was very professional, set up appt time and arrived exactly on time. We were completely impressed by Vance and his assistant. Plus - the price was very reasonable. We are thrilled to have found a local plumber! Thanks!

Steve M.
Steve M.
03/07/2014 12:00:00 SA
I had a water heater that failed and found Cleveland Plumbing on Yelp. A few weeks ago, I had another plumbing business replace a garbage disposal and put in two new faucets.  The work was good but expensive and I was put off by what they wanted me to pay for a new disposal - more than twice what I would have to pay for the same disposal if I bought it myself.  So, I went looking for an alternative and found Cleveland Plumbing.  I like to support local businesses and Cleveland is located near my residence.  I called Vance around 7 PM.  He was out having dinner with his wife, but was willing to take my call and discuss putting in a new water heater.  He asked that I take some photos of the existing water heater, text them to him and he would be prepared to take care of a replacement in the morning; I asked for and he gave me a coarse estimate of cost over the phone.  I received a text from him first thing in the morning with an estimate.  We agreed on a price and the heater to be installed and his team showed up at my house by late morning.  His folks were excellent - very efficient, experienced, and helpful. They replaced my water heater and answered a few questions about some other possible plumbing needs of mine.  They were very professional and exceptionally clean.  I would rate their work very highly.  The cost was about what one would expect for the new water heater, labor, and disposal of the old one, but well worth it.  I would not hesitate to call them the next time I have a plumbing problem.  I have already told my neighbors about my experience and gave them Cleveland's contact information.

cheryl d.
cheryl d.
1/24/2021
I have used them multiple times and they are just wonderful. Jashua came to my house and has  fixed multiple issues from Broken shower to plugged toilet.

Leanne D.
Leanne D.
11/19/2014
I chose this company based on their great reviews and also proximity to my location. I was so pleased. From initial phone call to service it was all perfect, easy, fixed quickly and affordable. The staff are kind and helpful and truly are just looking to do the job right and at the best cost to you. Thank you Cleveland Plumbing. I will be using you from now on and giving great recommendations. This is why they have so many 5 star reviews!

Tanya R.
Tanya R.
12/22/2015
I just bought an old house and needed to bring my water heater up to code, and also wanted to convert my wood fireplace to gas. I got 3 estimates from plumbers for these two jobs, and Cleveland Plumbing was SIGNIFICANTLY lower than the other two. I scheduled the free estimate appointment through YELP's messaging system (Vance, the owner, was friendly, very easy to communicate with, and made an appointment right away), and Mike and Brian arrived on time and did a great job explaining to me several options for how to proceed and the advantages/disadvantages of each.
Unlike the other two estimates, Mike suggested a way that I could save a ton of money on the water heater job by using a leak detection device (I already have a smart home system, so this was a brilliant idea) instead of an expensive pump/pipe/leach pit solution for which the other plumbers wanted to charge me $3000.  None of the other plumbers thought of this, and when a plumbing company thinks creatively about solutions that will save the customer money, you know it's business with integrity. Mike did a fantastic job on bringing the gas line into the fireplace, following the chimney contractors specifications exactly, while thinking about earthquake safety in the materials he chose. He was conscientious, meticulous, and explained everything he was doing, from the heat-proof caulking to the safety shut off valve. This was an extremely positive experience and I will definitely use them again.

Vince R.
Vince R.
4/26/2019
I had a great experience with Cleveland plumbing.  They fixed what others could not.  Tough to beat the price.  They were prompt and extremely courteous.  Can't rate them high enough.  I would recommend and call them again for small or large jobs.

Jennifer B.
Jennifer B.
04/06/2016 12:00:00 SA
I was extremely pleased with the service I receive from Cleveland plumbing a few weeks ago.  My dishwasher was not draining properly and my husband suggested I call a plumber to see if the drain needed to be cleared.  I placed a call to Cleveland plumbing in the late afternoon and received a call back from Vance within an hour.  I explained the situation and asked whether or not the drain was the problem or could it be an appliance problem.  Vance offered to send a technician to my house without charge to evaluate.  The next morning someone arrived at 10:00AM - quickly took stock of the situation and determined there was just some food stuck on the air gap - it was fixed easily and quickly.  No fuss!  Much better than the Kenmore repair man!  Many thanks Cleveland plumbing, you will be my first call for any household plumbing need!

- Jennifer

Irie P.
Irie P.
1/19/2013
Signage broke and fell onto our pipes, bursting them with water cascaded from the building in all directions-- glacial disaster. Mind you, this happened on a Saturday afternoon. After calling over 6 plumbers and getting turned down, Cleveland Plumbing came within 20 minutes and fixed the problem. They do NOT overcharge and the bill was very fair. Not only was the plumber efficient and friendly but he smelled good too! I would call these guys in a heartbeat for any Orange County area plumbing problem anytime any day.

Joanne V.
Joanne V.
11/03/2015 12:00:00 SA
I normally don't write reviews on the same day of service, but I am just so impressed with Mike and Cleveland Plumbing, I gotta make an exception.  

I called because I had a leak/hole in the water hose to my kitchen faucet and needed someone to come out ASAP.  When I called, Vance answered right away and let me know that they would be able to fit me in today (phew!). Vance was incredibly responsive, accommodating, and made scheduling so easy, which is just what I needed since I was already stressing over this unexpected expense.

Mike arrived right on time, but, unfortunately, the leak in the hose was in the part attached to the faucet, which meant I had to go out and buy another faucet (doh!). He could tell I was worried about the expense and was considerate enough to let me know the size hoses which I could pick up to go along with the faucet, so that they wouldn't need to provide the parts and I could save a good amount of money. Even better, he was able to come back soon after I went out to buy the faucet, so that I wouldn't have to take another afternoon off.

Mike got the faucet installed in no time at all and did an awesome job cleaning up.  He was even able to quickly take care of my plugged dishwasher air gap during his visit.  To top it off, Mike was super personable and got the job done at a rate that was VERY reasonable.

Excellent work, excellent service, and affordable prices!  Not that I would ever want to HAVE to call you guys again, but it's great to know you are there if I have another plumbing headache to deal with. Thanks, Mike and Cleveland Plumbing!

Frank E.
Frank E.
7/19/2014
I am very happy with their service.  And  I really liked the two guys they sent out Art and Ryan.

I called them out for my master bath,  Both sinks were backed up.  Also at least one P-trap needed replacement.

After being taken advantage by another plumber,  I did a search on yelp.  hoping not to be taken advantage of again.

I expected a delay but was surprised when the owner dispatched them later the same day I called.  

I had asked for a quote to include two P-traps.  I was quoted $130.  Since they only replaced one the discounted the bill to $115.  

I highly recommend this company and have several other projects I will have them quote on.

Maria G.
Maria G.
4/13/2016
Cleveland Plumbing was a joy to work with.  They arrived when they said they would, they did the job they said they would, the estimate was spot on and most of all they were courteous and very pleasant.  I will use them in the future and recommend them to all.
Very impressed in Brea.................

John G.
John G.
9/30/2014
Called another company first that told me they couldn't unclog the drain and would need to cut through walls and the pipe to get to it and said it would run me about 23 times what Cleveland charged me. Anyways they came out same day and unclogged the pipe with no issues.

Will definitely be using them again.

Todd C.
Todd C.
9/16/2014
My Noritz tankless water heater went out last night, leaking all over my drywall so I had to turn the water main off.   I have kids with special needs, and one has to have running water or else!  Its like therapy for him to have a trickle of water running in the bath tub.  He gets clean, he's happy, everybody is happy!  Needless to say, when the water stopped, nobody was happy!  I called Vance before 8:00am and my problems were solved before 3:00pm the same day!  I sent Vance a few photos of my existing setup and he quickly called me back with a quote.  Nick and Art were at my house with a couple hours.  They were able to fix problems left from the previous plumber, remove, and replace my Noritz unit in just a few hours.  

I did shop around for quality service at the right price, which wasn't easy to do in the very short time I had.  There are others out there who have good ratings and I'm sure good service, but the price was way high.  I knew what the tankless water heaters cost and was not willing to pay $2000 to have one installed for a just few hours work.  Cleveland Plumbing's price was very reasonable and they did an excellent job on very short notice.

I highly recommend them and will be calling them for all my plumbing needs in the future!

Lori A.
Lori A.
03/09/2021 12:00:00 SA
We are so impressed with Cleveland plumbing! When you need a Plummer, you need one right away. I thought I had a major slab leak but Derek and Daniel came out right away, found the leak and fixed it without having to break the concrete. I was so relieved. I have used them for years at my home and my business. I highly recommend them.
Ray Adame, Cartel Hair Salon

jim g.
jim g.
9/16/2013
We've used Cleveland Plumbing both at home and at our business.  They are clean, honest, dependable, and competitively priced.  They have come to our rescue at a moment's notice.  

We own a restaurant, and sometimes need immediate response to a problem in order to keep the business open.  It's a relief to know that these guys are ready to help.

Paxton B.
Paxton B.
03/04/2013 12:00:00 SA
Woke this morning to a major clog in the master bath and called 3 other plumbers before getting to Cleveland Plumbing. Called @ 7 am and Vance (owner) said he had some other appointments, but he rearranged them and got back to me in 15 min. He was on the job less than an hour later. Super clean setup, very quick in assessing the issue and up front about his pricing. Even though he had to go on the roof he finished the job in about 30 min. I was so impressed, I asked him about another bath that was draining slow, he looked at it and said he could take care of it as well. He did that job in less than 20 min.  He did all of it with a smile and for the upfront price!  I will not use another Plumbing Co as long as Cleveland is around. Thanks so much for Vance!

T D. J.
T D. J.
1/23/2023
Amazing service, prompt and professional.  Was able to diagnose and fix.  Highly recommend this company.

Tammy H.
Tammy H.
4/15/2015
Needed a plumber who could do leak detections.   I had water coming out from underneath the house.   My husband and I were afraid it was a slab leak.   Thankfully,  Cody and Art came out and gave me all  the different scenarios...from the best to the worst.   At the end,  they figured out where the leak was coming from and fixed it.   The pricing was reasonable and it was about how much we expected to pay.   I knew they weren't going to nickel and dime us.   I'm definitely going to put their number in my phone.

William E.
William E.
12/13/2013
I have always been hesitant of calling a plumber due to the horror stories you hear about regarding cost and I have done the work myself. I have been stuck in two plumbing jams where I needed professional help and I have called Cleveland Plumbing both times and the experience has been fantastic!

1. Honest

2. One time

3. Pricing is fair and never overpriced to where you have to negotiate down for services provided.

4. FAST and reliable work

Highly recommend Vance and his crew.

Patricia C.
Patricia C.
11/28/2016
I came home at 1 pm to find our 13+ years old  hot water heater leaking all over the garage.  Checked Yelp and called Cleveland Plumbing.  WOW!!  I spoke to Nick and he said that they could come out to our home in about 1/2 hour to drain the unit and replace it.  He arrived promptly, polite and professional. I found out that Nick is the Field Supervisor but he stayed and got the unit draining and disconnected. He called Art and Jake and told them what size of water heater we needed so they could pick it up and then come over. It wasn't long and they arrived....and they got to work installing the new water heater.At 4 pm the men were leaving, state of the art water heater installed, drip tray, all new plumbing and shut off valve...AMAZING.  I will call them again for all my plumbing needs, THanks to Nick and the team for a wonderful, reasonable timely job.

Susie L.
Susie L.
03/08/2017 12:00:00 SA
WOW - these guys are great - Cody was a real jewel to work with - explained everything in a way you could understand - it was a complicated project and others had to come in and do clean-up before Cody could get started - they kept on top of everything and made sure everything was complete and perfect before they left - even came back and re-checked to make certain - LOVE THESE GUYS - have told all my family, friends and neighbors if you need any plumbing done don't use anyone except Cleveland - they, in my book, are the best

Glock D.
Glock D.
10/03/2017 12:00:00 SA
Decided to give Cleveland Plumbing a shot after being greatly disappointed by a well know, radio advertising, plumber. Brian showed up on time, quoted me a price for a main line blockage. He immediately went to work and discovered that the main didn't appear blocked. So he went at the clog though the toilet. Instead of going to a more expensive fix, he kept at it and cleared the blockage. Saved me $50 dollars over the quoted price because it was an easier fix. He did the job well, quickly, and under budget. He can bet I'll keep them on my list for any future jobs.

Christine H.
Christine H.
6/19/2017
We had them out two times now for two different plumbing needs and they are awesome. I highly recommend Cleveland Plumbing.

Candy H.
Candy H.
08/01/2021 12:00:00 SA
Cleaveland plumbing is my go to. They have quick response times and get here on time. They are inexpensive and do a good job. They always give a little advice to help you avoid disasters (like the one they just fixed). The 4 guys that I have had here are all normal and genuine with good knowledge and problem solving skills.
I've used cCleaveland for about 9 years and wish I had been using them sooner. About to have another few jobs done, of course I am calling Cleveland.

Jobs they have done
Reseal/reseat toilet
Remove very corroded ancient kitchen sink fixture and install new one in fairly complicated sink area,
unclog drains (3times)
Fix leaks

Having them do in the near future
change out my main sewer line to street and put in double traps
Tankless water heater
Delete plumbing in wall from old laundry area in garage while changing out piping to nearby sink to copper.

I am not taking photos of toilets and gross drain clogs to show you. Nopr
Install

Paula R.
Paula R.
8/26/2023
I called Cleveland Plumbing and Angel arrived to fix a leak.  Angel was able to identify the fix with the cracked pipe within no time.  Angel outstanding professional workmanship and customer service was epic.  Thank you for an awesome job!

Barbara A.
Barbara A.
02/10/2021 12:00:00 SA
This is the 2nd time I have used this company. Very happy with the response time and service. Friendly, reliable., knowledgeable and got the job done. I thought it was a slab leak but turns out it was the dishwasher. I recommended this company to my friends. Life savers!! Thank you, Cody and Vance. 1st visit Joshua showed up and was very pleased with his service also

KAY P.
KAY P.
3/29/2016
Update;
Water heater stopped working last night and I called Vance at 930 pm in a panic.  He had Cody & Brian at my door 1st thing in the morning and they diagnosed the problem and made the repairs in less than an hour.  WHOO HOO HOT WATER!!!  These guys are the best!

My old shower handle broke off and there was a clog in the lines so hardly any water came out anyway. Found this company on yelp and chose them based on their excellent rating.  Thank you yelp reviewers, you did it again.  Nick & Dustin showed up right on time & were very professional and courteous.  Less than 2 hours later my faucet, handle and shower head were replaced with a beautiful new one with water pressure like a fire hose!  Nick explained how the previous shower parts were not installed properly and he fixed it so they were secured properly.  They cleaned up so well it was as though they were never even here.  I'm very impressed with the work they did and will definitely call them again if I have any other plumbing issues.

Richard W.
Richard W.
12/30/2014
Great and honest company.  We had an issue with our main sewer line due to a flap breaking off. Another company had come out to unclog the line, and upon inspection with a camera, decided the only way to remove the flap was to dig up the sewer line and charge a ridiculous price. I used Cleveland Plumbing as a second opinion and they were able to remove it quite easily with minimal effort for a fraction of the price.  On top of that, they were very friendly and professional.  I would highly recommend using them if you have any plumbing issues.

Brett E.
Brett E.
6/19/2020
A few months after purchase of townhouse, the main water line had a slow leak that Cleveland fixed for over a couple of thousand dollars. Approximately one year later, the exact same main water line broke in the exact same area repaired by Cleveland, but no longer a slow leak and Cleveland did not respond in time to repair (water was leaking everywhere). I spent another few thousand dollars to replace the entire main water line that Cleveland just repaired (thank you All City for doing it right).

Lori S.
Lori S.
07/05/2014 12:00:00 SA
WOW! is all I can say  I called at 11:30 left a message was called within 10 min and he was at my door within an hour AWESOME (on a 4th of July weekend)   Vance if very knowledgeable, he didn't just come in and put the snake down the drain he looked, recreated the problem and fixed it.
He was clean did not make a mess and very polite and professional.  He will be my plumber from now on Thank you Vance.

spoon m.
spoon m.
08/05/2014 12:00:00 SA
Theses guys don't disappoint. I had a couple of leaks in my kitchen.

Nick from Cleveland was prompt, diligent, and courteous. These guys have earned my business and referrals.

I would highly recommend Cleveland Plumbing to anyone that needs their service.

Sandee A.
Sandee A.
12/29/2018
Cleveland Plumbing .....If I could give 10 stars I would.  Cody & Dylan were so friendly & did an awesome job.  My line from the street to my house was broken and they replaced it without having to dig up my yard.  Amazing to watch.  I even videod it on my phone.  Thanks guys!!!!
Sandee Alford    Placentia

Barbara M.
Barbara M.
12/02/2020 12:00:00 SA
Cleveland plumbing is amazing. I called them for a leaking bathtub and they were out the next next day. They were clean, promot, professional and affordable.  I do live out of their normal Area and they still made the trip to help me out.  Vance and Patricia are so friends ly and helpful. Jeff the plumber that came out was clean and respectful.  I would recommend them to anyone. Thank you for your service.

Danny B.
Danny B.
3/14/2015
I haven't had much luck with plumbers in the past.  Cleveland was a pleasant surprise.  Played phone tag for a day but Vance was excellent on the phone.  Cory arrived within an hour after I got off the phone.  Cory fixed our backed up bath drain, then proceeded to help answering questions with other projects.  He was great.  He communicated exactly what he was doing and fixed it in a jiffy.  Will defiintely use this company again.

Yelper G.
Yelper G.
11/02/2018 12:00:00 SA
Great service. Great team. Quiet, clean, respectful of our property. The gentleman came in took care of the problem and charged what I thought was an appropriate amount of money to correct the problem that a previous plumber caused. Will def use in the future!

Dave R.
Dave R.
12/01/2014 12:00:00 SA
I did not use Clevland Plumbing..I had a leaking gas value that had a tee handle controlling our fire place. I wanted an estimate and when they came out they wanted $175 to look at the connections that are under my house. They said it would go to the cost of the repair...but if the cost of the repair is outrageous you would loose the $175 if you did not use  them....can't be that hard to open the line and put in a new value.. I thought $675 est was high. Maybe 2 hour labor plus parts plus service call... under $500 I think

Dave P.
Dave P.
05/02/2018 12:00:00 SA
Called today with a small issue. Had it fixed within a couple of hours at a reasonable price. Great service!

Sarah K.
Sarah K.
05/01/2015 12:00:00 SA
For the past three years whenever we have had a plumbing issue large or small we've called Cleveland Plumbing. They have always called us back promptly and show up on time. Nick has been to our house several times - he's experienced, efficient, and fair. He explains the situation clearly, lays out options if there are any, and the pricing is always very fair.

Mays F.
Mays F.
3/30/2016
This is my second experience with Cleveland. The first experience last year was awesome 5 stars. Fair price and friendly service.  Last year the guy took his time to explain what was going on and gave us helpful tips. I had another leak on the same toilet they worked on last year so I called them up.

This time around it was the opposite. Price for a 5 minute repair job to replace a small part was $165. This was expensive and the new guy wasn't friendly and was borderline rude. After spending that much money for a 5 minute parts replacement job you want to feel good about it but instead he said we should change the entire toilet.  So why didn't he recommend this option BEFORE doing an expensive repair that won't solve the root cause.  My money literally just went down the drain.

James M.
James M.
10/06/2015 12:00:00 SA
Best plumbers out there. I have had them out to the house on a few different occasions and they are always great. I highly recommend them.

Steve P.
Steve P.
04/10/2014 12:00:00 SA
I had issues with my water heater recently, both late in the evening. I called, left a message, and Vance called me right back, which I really appreciated.

Vance worked with my schedule and replaced my water heater with a new one. Vance and his crew did great work at a reasonable price. Cleveland's magnet is on my fridge and I will definitely call them for any plumbing needs.

Courtney B.
Courtney B.
9/23/2015
Called Cleveland Plumbing for the washer backing up into the master shower. The service we received over the phone was extremely friendly and helpful. They actually were able to fit between jobs and when Vance arrived not only was he knowledgeable but extremely professional. The job was complete within half an hour. Thank you Cleveland Plumbing you will be called first for any future plumbing needs.

Betsy R.
Betsy R.
09/10/2015 12:00:00 SA
We needed our new toilet installed, they came over and told us $350 to install. Wow, seemed high, so I called my painter and he installed it for $80.  Cleveland is good and they have done other jobs for usl however my advice is shop around as it saved me $270.

Jay K.
Jay K.
8/24/2022
The gas company red tagged our gas meter so I called our usual plumbing company ( Cleveland Is plumbing). A different guy showed up and just argued with on the issue. They previously fixed the gas line by the meter so I thought this would be easy. So the meeting was fairly confrontational but he said he would discuss it with Vance the boss. He also said he would expedite a proposal that day.  I called twice to check on the proposal and was assured that it it be there right away. 3 days later cricket's.

I ended up getting the problem fixed by barker and son's instead while waiting for my proposal .

They use to be good. Maybe Covid killed their customer service?

Chad G.
Chad G.
05/09/2023 12:00:00 SA
Extremely rude over the phone!  Called to have someone come out to give me an estimate for some work on my house.  Right off the bat, they made several incorrect assumptions then promptly spoke over me and raised their voice when I tried to correct their ignorance.  You don't have to be the best or the cheapest to get my business, but you do have to be respectful to the customer.  They spoke down to me as if I knew nothing about having a sewer line installed, but they didn't know I'm an architect and deal with plumbing issues routinely.  What's worse is that they wouldn't even let me explain that to them.  I would NEVER use their services and neither should you.
*****UPDATE*****
I've read your response and it reiterates all the incorrect the assumptions that you made on the phone.  Since our one-sided conversation, I've had several, qualified, plumbers come out free of charge to look at the property and give me estimates.  None of them wanted to charge me $425 (unlike you).  However, the cost is not what bothered me; you're free to charge whatever you want.  What bothered me was that you spoke over me, were very impatient and assumed my project would fail with me acting as the GC without even knowing my background or abilities.  PS - there's a nice way to let people know you're not interested in doing a job.

Heidi K.
Heidi K.
9/20/2016
Had a leak with my water softener. Cody came out within 20 minutes of my call and fixed my leak. We will now call Cleveland plumbing for all our future plumbing issues. He gave me a very fair price and help me out now my kids can shower tonight. Thanks Cody

Sarah W.
Sarah W.
10/07/2014 12:00:00 SA
You never want to need a plumber three times in two months for three separate issues, but that's what happened to us recently. Cleveland Plumbing was there each time in a timely manner, worked quickly, were efficient and charged a fair price. I'm just so happy I don't have to gamble on another plumbing company as long as I live in this area. Cleveland Plumbing is the only company I'll call.

David H.
David H.
12/16/2019
I needed to have 3 bathroom sink faucets replaced (1 Pedestal Sink and 2 Dual Cabinet Sinks). I attempted to do the replacement a few days ago but failed miserably. Cleveland Plumbing had awesome reviews from the local community; therefore, I reached out and was able to get an appointment first thing on Monday morning.

All I can say is WOW. This is one outstanding company. Jim went above and beyond what I would have expected. He did an absolutely fabulous job; especially with how difficult it was with the way my pedestal sink was setup. The faucets, lines and valves were rusted and there was no room to reach the parts to remove. Jim took apart the pedestal sink and then completely put it back together to the way it was. Marvelous work...

All 3 faucets, 3 drain kits and 8 shut off valves were replaced in total. Each set of faucets and valves were tested to make sure they did not leak and functioned properly.

After seeing how difficult it was to replace the Pedestal Sink Faucet, I am so glad I failed miserably and hired an experienced company like Cleveland Plumbing. I would recommend them for any of your plumbing needs.

R F.
R F.
02/11/2022 12:00:00 SA
Derek came out to my house today to fix my master bath faucet... what a nice courtesy respectful professional guy... he showed up exactly on time n got to work immediately... replaced my old faucet w a new updated version n look... this is the 3rd time I have used Cleveland Plumbing... couldn't ask for better service n the job done right... I will continue to use CP for all my plumbing issues... thank you Derek n Vance

Daniel O.
Daniel O.
10/09/2013 12:00:00 SA
I called Cleveland Plumbing this morning, they said they would be here to quote me by 12-1pm. they called 15 minutes before and arrived here at 12pm. Prompt and professional. They gave me an estimate based on what they could see, and I agreed.

They finished before the estimated time and only charged me for what they did. I really think these companies can just mess around to get paid longer but these guys had integrity! They finished the job fast, it looks great, and gave me tips how to keep the pipes clean. Overall the actual price was about 40% cheaper than quoted and looks great!

Kept their card, will definitely call them for all my plumbing needs!

David C.
David C.
5/22/2020
Have used their service twice, outstanding both occasions.  Used for toilet wax seal replacement and for kitchen sink leak.  In both instances rapid service, professionally performed, fair pricing. Local to Anaheim Hills.

P H.
P H.
03/06/2017 12:00:00 SA
Vance is the best. I called about a disposal problem and he gave me a suggestion over the phone...problem fixed. I highly recommend this trustworthy plumber.

M M.
M M.
9/14/2015
I called Cleveland Plumbing this morning with a blocked main line, within half an hour, they were here! They got right to the problem~ *PRESTO*  Within minutes they were on it, and now my drain issues are gone! Thank you Cleveland Plumbing.. Timely, polite, clean & cheaper than I expected. Awesomesauce all around. Yay!  =)

Maryann C.
Maryann C.
12/19/2012
I had a leak on a pipe in my garage at 9 pm last night.  I called 4 places and the first 3 places quoted me over $200 to come out in the morning--not the same evening!!!  Roto rooters wouldn't even give an estimate on the phone and was going to charge me $40 just for coming out after hours to perform an estimate---hmmmm!  And since yelp has NEVER failed me, I did some yelping and found Cleveland Plumbers.  Vance was so nice on the phone and said he'd help me out to fix the problem at such a reasonable price considering it was everyone's bedtime and so darn cold last night!  Vance and his partner Wayne arrived very quickly to my house and were both super professional and NICE!  They knew exactly what needed to be done and seamlessly replaced a 90 in less than one hour.   No more leaks!!! Thank you, Vance and Wayne for your professionalism and flexibility!  You are #1 on my list of folks to call if I ever have another plumbing problem in the future!

Thomas G.
Thomas G.
1/18/2021
Called this morning & they came out a few hours later & installed a new water heater. They also brought everything up to code & it was all included in the estimate. Jimmy was quick and efficient! Would definitely use them again!

Andy K.
Andy K.
5/15/2020
Just had my first service with Cleveland Plumbing.  Fantastic service!  Daniel showed up on time and did a quality job.  Very fast faucet repair.  He's a super nice guy too.  Thanks so much Cleveland plumbing.  :)

Matt V.
Matt V.
5/31/2017
We needed a new drain line in a concrete slab for a bath tub and new supply lines for a bathroom renovation. Crew was professional and they cleaned up after themselves. Work was completed as quoted. We also had them do some other minor preventative maintenance work at the same time and they gave us a great deal. Will be a repeat customer when it's time for the other bathroom. Thanks guys!

Janice G.
Janice G.
11/30/2020
We needed a plumber to open our clogged sewer line.  I looked on Yelp and found Cleveland Plumbing.  I called them and they sent two people.  They found out the clean-out was on the roof - they don't do roofs.  They sent another 2 guys and they worked for awhile.  They said there was no guarantee, and the charge was $250.00.  In less than a month, the clog drain was back.  I called the company and Vince said the next step is to use a camera.  That would be another $350 for a total of $600!  If a camera was needed why didn't they use it to begin with?  Why did we pay $250 for nothing?   In all the time I have used Yelp, this is only the second time I felt a bad review was warranted.  Beware, I would not recommend this company

Mike R.
Mike R.
10/11/2018 12:00:00 SA
So very glad we found Cleveland Plumbing! Their field manager Cody did our estimate and came back out to do our job. We were so impressed with his knowledge and very reasonable cost. He answered all our questions and was professional and courteous. Will refer friends and family without hesitation!

Silent G.
Silent G.
08/06/2013 12:00:00 SA
Unfortunately for me, I've needed Vance's help several instances. Most recently it was for a dreaded slab leak. Vance found the problem very quickly, kept the damage to a minimum, and suggested three different solutions. I never thought about how important imagination would be to the job, but his re-routing solution was brilliant and saved several thousand $$$ on the repair.

I would highly recommend his company again. Good service, good communication, and good pricing.

Maryl T.
Maryl T.
5/25/2021
These guys are responsive and do a great job. They show up on time or call if they are running behind. They are respectful of the house and know what they are doing. They hooked up a new sink faucet and accessories, a garbage disposal, stove hood vent, gas stove, moved my fireplace gas shut off. There are never any issues. They are polite, professional, and priced right.

Peggy H.
Peggy H.
6/23/2014
I called them out because I had two clogged drains. I can't believe they had a 1 hour timeframe for the appointment! If I called time warner or the phone company, I'd have to wait all day.

Mike did a great job.  I'll definitely use them in the future.

Janelle S.
Janelle S.
5/19/2012
We woke up in a new home one morning last week and turned on the shower in the upstairs and the downstairs shower came on and wouldn't turn off!!! We contacted Cleveland Plumbing after getting an obnoxiously high quote from one of those radio plummers and Vance and his staff were there in a heartbeat, did an excellent job without us having to take out a small loan. We will never hesitate to call them for any Plumbing Need!!!! Thank You from The Sutter's!!!

Kari T.
Kari T.
04/01/2019 12:00:00 SA
Fortunately or unfortunately, we have had Cleveland Plumbing out to our home quite a few times recently.  I highly recommend them for any of your plumbing needs. They are friendly, prompt and reliable. They will continue to be the first ones we call whenever we have a plumbing issue!

Michael G.
Michael G.
3/23/2017
I had a great experience with Cleveland plumbing. Cody did a great job and was very accommodating

glen c.
glen c.
4/18/2016
I guess I just got unlucky.  My experience with Cleveland Plumbing was horrible.  Over charged for a broken pipe they broke.  They used slip-fit connectors instead of soldering (which would have cost less and the correct way to do the job).  The slip fasteners came loose a month later and caused even more damage.  Maybe the rest of you got service from the owner, my job was done by, what looked like apprentice kids.

Karen C.
Karen C.
10/03/2012 12:00:00 SA
Vance is awesome.  Professional, knowledgeable, and quick. It's so rare these days to find a service that's 100% honest and reliable, I am so glad I came to yelp and found Vance.

Here's my story. I just moved into a new place. The realtor did not do her job so we moved into a house with so many problems. When we complained, she sent a Korean guy who couldn't speak English to do some handywork around the house. He fixed the water leaking problem outside the house, but killed the water pressure for the entire house. We called the realtor to send him back to fix the problem he created. He did, but whatever he did, did not fix the problem. It was 9pm and we had no water and a dirty baby. We weren't going to waste anymore time on this realtor who obviously wasn't going to care. So I went on yelp to find a plumber. Cleveland Plumbing came up with the best rating and some very good reviews. So immediately I called the number. Vance answered, I told him my situation, he asked me where I was living, and within a short time he showed up at our door. Turned out, the Korean guy didn't turn back on the main water gate, so no water was going into the house. I was really angry that this guy's oversight was costing me, but at least the problem is resolved, thanks to Vance.

In this whole experience, I really appreciate Vance's responsiveness and professionalism. It was really late at night, he could've told me he was done for the day, but because he knew it was an emergency on my end, he came out anyway (charging me overtime rate). Thank to his help, I was able to give my baby a bath before putting him to bed.

Greg L.
Greg L.
2/25/2013
I called Cleveland Plumbing for a blocked kitchen sink. They were at my house within 2 hours and took care of the problem right away. I highly recommend Cleveland Plumbing.

Bill B.
Bill B.
4/28/2014
Called this morning. As my luck would have it they were finishing up a job close by. They arrived within 20 minutes as promised and cleared my main line sewage backup. They were clean and professional and I highly recommend them. Thank you fellow yelpers!

Karen V.
Karen V.
11/16/2014
No one wants to have to call a plumber but we all need to at one time or another and Cleveland Plumbing has saved me on more than 1 occassion.  The first time was Thanksgiving and thanks to Vance and his guys who promised me everything would be up and working and my house would be back in order we were able to serve or guests without any problems.  Having a home built in the early 70's we have had our share of drips and leaks.  Cleveland Plumbing has been there for us each time and I couldn't thank these guys enough.  Not only do I trust them in my home they are also courteous and dog friendly.  I highly recommend them for your next plumbing problem.

Mike O.
Mike O.
1/18/2014
I needed a vanity and faucet replaced in my bathroom and the air vent for the dishwasher cleaned out. They did the job quickly and for the lowest price of the plumbers that I called. I highly recommend them.

SocalPizza Y.
SocalPizza Y.
12/18/2019
We had low hot water pressure a few places in the house. We called Cleveland and Julio was at our door less than 24 hours later. He fixed the issues immediately, did some long-term preventative care after explaining everything, and even took care of a couple small side plumbing projects.

Will absolutely be calling them again in the future as needed. Thanks guys.

Sally L.
Sally L.
11/28/2017
Always super easy to work with. They know there stuff and if they can't do it, they simply tell you.

angela k.
angela k.
12/27/2016
They came to fix some valves before a new washer dryer install. I called and they were unsure if they could come out same day. I texted a photo of the problem and then whoever I talked to on the phone dispatched a plumber who was there in about 15 min. Cody fixed everything for us and was super nice and helpful throughout the process. This couldn't have been a more pleasant interaction. Thank you!!

Jason S.
Jason S.
7/14/2017
We had a pretty bag clog in our kitchen sink at the same time our disposal was going out. Called and spoke with a gentleman on the phone and said he could have someone out between 1-3pm that day; but earlier if any of his guys are closer. A gentleman by the name of Jim Parades shows up, sees the problem right away and spent the next 4 hours with 2 separate drain snakes to fix the problem- dude really worked his heart out, also had a replacement disposal in his van as well. Just total professionals here and very reasonable prices. I highly recommend Cleveland Plumbing and will keep them on tap if I ever have a problem again. 5 STARS!!!!!!!

Jen S.
Jen S.
12/12/2019 12:00:00 SA
Our sink would not drain and we couldn't do our dishes from the big party we had before. We called Cleveland plumbing and they responded right away and came out the next day! They told us about the upfront service charge right away, nothing hidden. Their price was very reasonable too! Jim was very professional and explained everything to me. I am very happy with them! Will definitely use them again!

Shawn T.
Shawn T.
11/22/2022
This is the second time having the Cleveland Plumbing team out.  

They did so great the first time and this time I really put them to work...kitchen faucet replacement, master bath faucet replacement and guest bath total cabinet replacement and a reuse of the sink and faucet.

From start (warm greeting and can do attitude) to finish they exceeded my expectations. AGAIN...

I'll add that their prices are very reasonable but 100% it is the team that is priceless!

Mike R.
Mike R.
09/10/2015 12:00:00 SA
Have used Cleveland Plumbing for 2 years and sunk
Quite a bit of $ for plumbing needs since. Today was a sad day I will never use them again. They quota'd me $350 for a toilet replacement, their employer who was at my house replacing a main valve 2 weeks ago gave a far lower quota. I finally got it installed for$80. I bought all the parts Jason, your 2 men were a disappointment. You just lost a loyal customer since 2013.

Robert R.
Robert R.
07/12/2018 12:00:00 SA
We just had Cleveland Plumbing again to replace our water heater. Daniel and Brian did an excellent job and we are very pleased with the service we have received from Cleveland. They were timely and efficient, and their work product was excellent. We would recommend them to anyone.

Griselda A.
Griselda A.
7/31/2015
MICHAEL WEIL aka MIKE was AWESOME!!!!  We needed a plumber today like ASAP!!We had an emergency at our house (nasty leak, tons of water was bursting out of bathtub faucet!!) that required timely response (with hopes of getting a reasonable deal)...Mike came out within 30 minutes from the time we called him and was able to shut the main water line to stop the leakage.  Our gate valve broke and he managed to install new ball valves for our front of the home and the back! He did it within an hour and a half!!!! He was very polite, honest, professional, efficient, extremely knowledgeable (I kept asking him many questions :P), he was quick, affordable and very patient. He took the time to explain what was going on and what needed to be done which to me is very helpful considering I don't know much about plumbing!! I would definitely use again and I honestly recommend Mike for the job and this company! Keep it up Cleveland Plumbing!!

Lisa D.
Lisa D.
6/23/2020
My kitchen sink was clogged - certainly not an emergency - but a huge inconvenience. I left a message with Cleveland Plumbing on Monday and my call was returned within minutes. Since it wasn't urgent we agreed upon a next day visit. Daniel showed up early and was professional and friendly. He explained what he would be doing and the cost and performed the work quickly and effectively. Was a real pleasure having him in my home and will call them again if other needs should arise. Thank you!

Elaine L.
Elaine L.
12/30/2013
After living in my home for decades, for the first time I watched food from the garbage disposal come up into the kitchen sink. Several attempts combining baking soda, vinegar, boiling water and plunging the sink proved useless. I turned to Yelp to find a plumber. After reading numerous plumbing reviews and checking licenses I called Cleveland Plumbing the next morning. They responded promptly and sent a plumber who arrived quickly after completing another job in the area. Mike snaked the drain and tested that it was clear before he left. 2 days nights later while feeding nasty store bought cake down the garbage disposal, the sink and disposal again backed up. I was so upset that I decided to cancel Christmas and went to bed.
I called Cleveland Plumbing early the next morning and Vance arrived in an hour. After clearing the drain, I had Vance feed the remaining cake down the disposal and discovered that I had caused the blockage. Instead of putting small pieces of cake in the disposal accompanied with lots of running water, I had put huge pieces of that cake down the disposal thereby minimizing the quantity of water necessary to flush everything through the drain. Following Vance's demonstration of putting smaller pieces with lots of water down the disposal, I baked, prepared Christmas goodies and used the garbage disposal and sink without any problem or worry. I was not charged for that second Saturday morning service call. I had never used Yelp before, but I am so glad I found Cleveland Plumbing. They are very professional and respect your property.

Elaine L.

Gary M.
Gary M.
05/09/2014 12:00:00 SA
I had a major water leak after the recent earthquake. Called Cleveland Plumbing for the first time and they came out that day.  After some troubleshooting things didn't look good and we had a major repair to do. The water leak was under my driveway and needless to say this was the worst possible place for a leak. The driveway and brick ribbons had to be opened up to run a new main line.  Vance scheduled his crew of 3 guys the next day and they got it done as promised and below his estimate.  Great job and the line is solid as a rock.  I would recommend them for any plumbing job as this was as tough as it gets.

Gracie P.
Gracie P.
09/08/2014 12:00:00 SA
Monday greeted us with nasty clogged kitchen drains, I called our usual plumber but got a thursday appt. I then tried Cleveland, less than 30 minutes later Nick & Art were at the door. They'd had a cancelation and moved us up, 30 minutes later they were done & gone, leaving clear drains, a clean work area and it was less than we had dreaded. Very nice young men, friendly but working the entire time. Turns out they do a lot of work for our friend & neighbor, who did our roof, himself being a very meticulous workman, gave me even more confidence in them. I'm changing from my old plumber to Cleveland, available, quick, affordable and painless.

Jennifer R.
Jennifer R.
9/17/2014
Super fast service and HONEST
Came right out within an hour the day I called. My garbage disposal had stopped and backed on up into my dishwasher causing a smelly flood and broken washer. They poked around for a few minutes and informed me that my circuit breaker went out. (dernote to self..). Point is they didn't lie or try to sell me some expensive part I didn't need ().
Thank you,
Art,Nick and Vance for hiring such an honest team.

Patty B.
Patty B.
4/23/2015
We own a commercial building, and can always count on Cleveland Plumbing to come to our rescue in a timely fashion.  The crew is efficient, neat and polite.  We are so impressed with their ability to handle any size problem - also use them at home, and have referred them to friends who are equally pleased.

Shaundra T.
Shaundra T.
05/06/2015 12:00:00 SA
Extremely professional. Cody was awesome.  On time for estimate.  Knowledgeable, and able to problem solve. Fair pricing and simplified solution. Answered questions.  Showed up on time to do work.  Completed ahead of schedule.  Cleaned up work space. An absolute pleasure to work with. Will definitely call them for any future plumbing needs. Wish I had found them sooner.

Sara W.
Sara W.
1/28/2014
Nick did an awesome job on our kids' bathroom!  He quoted us the fairest price (we made a double where there was a single vanity), and was able to do the job right away. We ended up having a small leak weeks later but didn't notice it until 10:00 at night...Vance came out right away and fixed it at no extra charge.  Cleveland plumbing stands by their work, and both men were VERY polite and courteous.  I will call them again for sure!

Tom B.
Tom B.
05/08/2014 12:00:00 SA
Cleveland plumbing has great, fast and courteous service. Their prices were very reasonable as well. I loved this company!

Water was gushing out the drain pipe behind the washing machine every time I would run the washer. I called cleveland plumbing and Vance immediately picked up my call even though he was driving to a different job. Cleveland plumbing came to my house the next day and cut into my wall and cut out the bad section of sewage pipe and replaced it. They showed me that someone had screwed a metal access cap into the plastic sewage pipe and tightened it till it cracked the pipe. They also replaced my connector hoses to the washing machine because I asked them to because they were so short the washer was tearing them off the wall; there was no slack at all in the hoses. They drove down to newport beach and did all this work in an hour or two for only $247. The workers were very nice clean cut young men who were very courteous. I have never had such a good experience in dealing with any company involved with construction or repair ever before in my life.

Amber F.
Amber F.
7/26/2015
I called on Saturday due to my tenants stating they thought the main line was backed up. I was quoted a $200 emergency call to just show up and then the tech was suppose to call me with the total cost before the work was done which he did not do, I was told price after the repair. That is where the two stars come in. Why this isn't 5 stars, less than 24 hours later Sunday I'm backed up again. I receive a call from Cody, the tech saying my tenants called him because the problem is occurring again. I said didn't you fix this issue LESS than 24 hours ago.  He answers yes however there are no warranties or guarantees so for him to go out again there is the emergency fee AGAIN and then the fee to temporally fix the issue again. He also stated the main needs to be replaced, as we had discussed as a possibility on the call from Saturday. I'm okay with no warranty however I do expect to get longer than 24 hours if the line was cleared as stated. Now I am out $300 dollars and the issue is not resolved.  I gave this company a glowing review in February, but it appears that the company has changed. At this point I will be getting a new plumbing company out to the property.

Francisco G.
Francisco G.
8/13/2020
Called and asked for how much money and Cleveland said 225 for a 911 call and I said oh shit! The he yes shit so I said let me call landlord. I called back and I asked again and Cleveland said 275 and I said to him you said 225 then he answered you called before I said yes well you are cussing at me after I said well shit just come over then again he said well I'm not coming cause you keep cussing at me. I never cussed at him at all but I wish I can meet him in person again since I refer him with one of my customers but I guess he is just business and doesn't appreciate anything at all. CLEVELAND YOU ARE A CHICKEN SHIT

Tracy K.
Tracy K.
08/09/2016 12:00:00 SA
This company was referred to me by a friend. They were great! Their plumber Art, was fantastic. Super friendly and very knowledgeable. He was able to fix the drain stoppages in the shower and sink, no problem. Reasonable prices. I would recommend them to anyone looking for good service. Thanks Cleveland Plumbing!

Katie M.
Katie M.
6/16/2017
Great, fast, tidy work. They seem to be very honest and even showed us the receipt for the water heater they installed to prove that they weren't adding on any extra charges.  We have used them three times now.  One for a leak from the upstairs tub (turned out to be an easy fix of replacing the cleanout), once for a replacement of an old faucet and once for the water heater.  They are legit.  Super professional. Fast.  Really nice guys.  We don't call anyone else now when we have a plumbing issue.

Greg S.
Greg S.
8/23/2021
Helping my Father-in Law with some plumbing issues. I called Cleveland Plumbing for an estimate. I dealt with Cody. He was very nice and professional. He actually provided an estimate over the phone. Said it would run around 350.00. I asked what brand they used. He said they only use Dahl shutoff valves. The best in the industry. The other companies, I called, would not provide a quote. They said their technician would provide a free quote once they examined the job. Because Cleveland was booked until the following week. I called Scott English plumbing. They came out quickly. They were professional and clean. All great until they looked at the job. Their tech pulled out their binder and said that to replace the four valves it would cost 799.00. I had to send them away. I called Cleveland back. Today Joshua showed up on time.He was very professional, cleaned up area and did a fantastic job! I HIGHLY recommend Cleveland Plumbing. We had used them a few months back and at that time they provided a fair quote and did a great job. If your looking for a Plumbing company that offers fair pricing, excellent customer service and a professional tech that gets the job done call Cleveland Plumbing you will not be disappointed.

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