Avalon Services Inc

I had a great experience with Avalon Services. When Juan came to give me a quote he took a lot of time to explain what needed to happen and why. Scheduling was easy and communication was great from start to finish. Christian was on time, respectful, and did a fantastic job.

My condo had a small leak so I scheduled the work with a plumbing company. The plumbing company I scheduled the work with ended up cancelling on me last minute so I ended up calling Avalon Services. They were able to come the same day. I was very happy with how fast they responded to my service call. Highly recommend.

They just completed our sewer-lateral overhaul for Alameda Co. compliance.  Service is professional, amicable, and transparent  ((quoted price for the work and final invoice were nearly identical))  Also, our sewer lateral was especially deep-down, but was apparently no problem for Will and his crew.   10/10 would recommend, and will certainly be calling them back for internal plumbing work in the coming months.

I needed a septic tank to sewer conversion. I chose Avalon Services, Inc. because they did their research BEFORE submitting a bid. (Another firm had a lower bid but reserved the right to increase it when the project manager arrived to start work.) Since I had looked into this project several years earlier, I knew Avalon was more realistic. Will Feliciano, the owner, was very professional, kept me informed and was a pleasure to work with. So were his workers and Jose, his foreman. Will was usually there working alongside them. We ended up having to install a pump but Will had advised me before I signed the contract that it might be required. He only charged me for the pump; not the considerable extra labor. We had one miscommunication about a possible pipe replacement under my house. That would have been avoided had I placed it in the contract. We both thought the questionable pipe had been inspected internally during this project. Since the main project had been completed, I was very worried it wouldn't be addressed. In my experience, most contractors would have walked away or charged a fortune to do it. Will and I worked out an amicable solution. The work was completed at a later date at a fraction of the cost I had anticipated. He only charged me his cost with no profit. All in all, Avalon Services, Inc. provided high quality work and professional standards at a reasonable price. It's so nice to find an honest contractor who truly cares about customer satisfaction.
Will also came up with an inexpensive solution to a problem created by a previous contractor who, instead of installing the plumbing for my washing machine underneath the floor, had placed it above the floor and built a platform to hide it.