Ron F.

1/23/2023

Richard fixed my electrical problem in less than 30 minutes. He did a quick check of our broken outlets and the circuit breaker panel, figured out the problem, and went to work right away.

Richard is friendly, funny, and seemed to be glad to be able to help. He kept saying I like solving problems. He did solved my problem.

I will surely call Richard again the next time we have electrical needs.

Kumud J.

05/05/2023 12:00:00 SA

True Professional who goes above and beyond and I mean it. No contractor follows up like him. Our was a two step project and He checked every week with us to see when can he come and finish the job. Did an excellent work all with a great sense of humor!

moshtaque y.

2/20/2023

Acero Electric came in the weekend outside normal business hour and installed the grounding rods, connection to 2 panels as well as ground one of the outlet in my legacy electric circuit..
He got the job done and my tenant was happy for his service. He is humorous and finds nothing as challenging.
I am hoping to get more work done at my rentals because he is now my goto electrician.

Richard M.

1/18/2023

Great work installing my EV charger. Very knowledgeable and efficient. Richard is also a great teacher, making sure is customer knows exactly what's needed and why.

Akshay V.

1/13/2021

Rich is a relationship driven professional, he has deep expertise with lights and how it can enhance your overall home experience, and tries to sees things from a customer's perspective. He connects with all levels in the family and empathizes with our requests. I really liked the decent flat transparent pricing, no hassle.

He called me to check in the evening to gauge for the experience, and is always open for feedback. Strongly recommend!

Mary F.

8/21/2020

Thank you Richard! Had an issue with my GFCI and he came in ~15min to fix it. Charged $150 for the site visit plus cost of parts.

When I first called, Richard gave us troubleshooting tips to see if we could fix it ourselves, which other electricians would not not do! As a woman, I have a distrust when it comes to house repairs due to past negative experiences, but I felt right away that Richard would not try to change the price, to up sell me or to fix stuff that's not broken.

He also talked us through what he was doing and did a great job teaching us about load and line, tools, etc. This took extra time, so I really appreciate that.

Finally, our outlet cover was already broken and he gave us a free one!

Overall a funny, kind, and trustworthy person. Highly recommend and you won't regret contacting him.

Dawn H.

9/21/2020

Unfortunately I had the most uncomfortable encounter when I wanted an outlet replaced.

I contacted Richard via phone and he agreed to replace an outlet for me. When he arrived he proceeded to make comments on what he assumed my marital status was and on my appearance, repeating that I was beautiful (which, how could he know, I was wearing a mask??). The kicker was, he wrongly assumed I was running 2 appliances at once and said now don't be offended, you're very pretty, very pretty and proceeded to insult my intelligence while explaining that to me. He even told me to put his business card under [my] pillow (?!?) At the time I was super super uncomfortable so I just rolled with it because I wanted the job done.

As for the job itself, the removal of the original outlet wasn't done delicately so a decent chunk of paint came off my wall. So after all that discomfort and harassment it wasn't even done cleanly and I had to spend extra money to fix it (and its still kind of obvious).

Jeffrey Y.

4/24/2020

Needed to get a Nest thermostat installed and knew there were some wiring issues between the thermostat and the furnace somewhere. Richard was able to quickly assess the situation and give me options when it appeared that the Nest thermostat may have not been compatible.
After offering him an example of a similar furnace/thermostat setup he was able to adapt to the situation and get the Nest thermostat installed!
He provided detailed photos and great communication throughout the process.

Dee H.

8/24/2018

Richard promised a lifetime warranty on the job done during the quoting process, apparently, this warranty is voided when you do not give a 5-star review on yelp

The job was performed in June 2018, last week, there's a sudden main breaker jump so I called and left a message asking him to come out and check it out. When he returned my call, he said that 4-star review is an insult to him and I should ask someone else to come out and hung up.

Never in my knowledge that 4/5 is that bad, let alone an insult. I left him a voicemail back to state that it was an honest review but never meant to be an insult. The 1-star being taken off due to the hassle of trying to get a hold of him and his lack of updates on arrival times

Anyway, I did get someone else out to replace all the burned parts

Again, another honest review that if you do not give a 5-star rating, the job done is not warranted

Natia S.

10/02/2019 12:00:00 SA

Richard and his team do excellent work. He's an upstanding guy with a good heart. It's obvious that he cares about his customers and a job well done. The thing that I like most about Richard is that he treats each job like he's doing it for family. He doesn't bring people into your home who he wouldn't feel comfortable to have around his family. He's trustworthy and I'd feel comfortable leaving him in my home alone if needed. I've also provided more details on his approach below.

Quoting the Job: Richard will come to your home and assess the job. He'll let you know if and how the work should be done (which is especially helpful when you have an older home with old wiring). He'll give you a price quote and timeframe for the work to be completed. He'll also let you know if other work that you should consider having done, even not related to electrical. While he was on my roof he saw that my gutters were full and admonished me the get them cleaned before the rain came. I don't think it would have occurred to me otherwise and we would've had a bigger issue to deal with had we not addressed the gutters.

Payments: I also like his approach to paying for jobs. His client buy the materials and pay him for labor separately when the job is complete. Since so many people get stiffed with contractors who take their money and run without completing the job; I prefer the way Richard manages his transactions.

Follow-Up: Once the job is complete, Richard calls to make sure the job was completed to satisfaction. I've always been pleased with the work he's done for me! He's my go to for all things electrical, I've hired him for several jobs.

Elizabeth M.

11/14/2019

I was having a problem with the garage outdoor light where it wouldn't turn on. Made an appointment for the same day I called with Richard he was very nice and professional. Richard took a look at it and inspected the light and moved the top of the light and it turn on. I was a bit embarrassed that it was something so simple. I was surprised that Richard didn't charge me for coming out. I would definitely call them again.

Raider W.

9/16/2020

I called and spoke to Richard about my outlet issue. He set up an appointment with me for the next but he never showed up.
I texted him to find out what happened and he said he's still in San Francisco working.
Is it that hard to give a call or a text to let a customer know that he can't make it?
Very disappointing!

Cynthia L.

01/03/2019 12:00:00 SA

Richard and his helper installed my bathroom fan, and they did an excellent job. I am very happy with their service. The price was reasonable and they finished the job within 1.5 hours. Richard was a very friendly person and he even cleaned up after his job. Definitely would recommended!

Diada R.

5/31/2018

Richard thank you for saving the day. I was struggling to find an electrician for a small project and you were kind enough to fit us in. Your skills, patience and rates will keep us calling you for all of our electrical needs.

I spent a few days seriously reading all the high rated Yelp reviews and calling for quotes and availability to everyone that fit my criteria and only Richard will earn a spot on my contact list as Electrician.

Our project was installing a doorbell camera (Vivint) but not replacing our current doorbell a new installation to get it going.

Neeraj B.

09/10/2018 12:00:00 SA

Richard installed ceiling fans and replaced some lights for me. He was reasonable, punctual, and courteous. He kept me informed of his status and called me after completing the project to make sure that I was satisfied with his work.

I would definitely recommend Richard for electrical work.

john g.

01/08/2021 12:00:00 SA

Richard is awesome to work with. He did a great job on our kitchen remodel, was super responsive, very fair, gave honest advice, and generally just a good guy. I will 100% work with him again on future remodels. Highly recommend.

D T.

2/25/2020

Do not use this guy for your electrical needs. He is a scam artist. We agreed to him to come out and look at our electrical issue and provide an estimate. He came to my house, and when he realized that he was not talking to the same person he was on the phone, he then charged a high fee that we did not agree to.

Also, he was unable to suggest a solution to our problem, and suggested that we switch all the circuit breakers out. This made no sense because we had just upgraded all the electrical with new circuit panel and breakers a year and a half ago.

Mainly, he is dishonest.

L. W.

01/09/2018 12:00:00 SA

We are so thankful for Richard at Acero Electric! We woke up Saturday morning with electricity in only half of the house. Thought it was a simple fuse issue but it was not. After calling numerous electricians who had very pricey fees (just for coming out), we came upon Acero's 5 star Yelp review. Richard came out a few hours later and quickly assessed the issue-- a squirrel had bitten part of an electrical wire outside. This meant that we needed to call PG&E.

Though Richard did not directly service our electrical issue, he was responsive, courteous, professional and was able to figure out what the problem was. He was very generous of his time and expertise. I will be calling Richard first, should I have any future electrical needs. I recommend others to call him as well!

Mike M.

10/17/2019

Richard came to my house same day after hours and replaced a damaged kitchen outlet and helped me install a new garbage disposal switch.
He did a great job. Highly recommended.

Chris C.

10/06/2019 12:00:00 SA

This is the third house we've used Richard and Acero Electric, and I feel bad for not reviewing sooner. Richard is an honest electrician that does incredible work. He gives great consultation and is really looking to save you money whenever possible. I have recommended Acero Electric to both friends and family. Everyone agrees that he is fantastic. Richard did an amazing job putting canned lights in my current house. In the past he's helped bring some spotty work up to code and fixed a variety of issues. I will always use Richard for everything electrical in the future.

Kathy G.

10/03/2019 12:00:00 SA

Richard is fantastic. Had him out to our home several times for different projects. He is very professional and knowledgeable. He always arrives on time and his customer service is excellent. We highly recommend him.

Nataliya V.

9/17/2018

I want to say thank you, Richard. You safe my time and safe my day. I had problem with my outlets for a few weeks I lost electricity very often and ca
I called and made appointment. He fixed everything very fast and clean. I will recommend you to my friends for sure.

Bob C.

2/17/2021

It seems Richard isn't licensed, although he charges licensed electrician rates. Neither he or his company are showing up on the CA State Licensed Contractors / Electricians website. Was unhappy with some of the work he did for us. cslb.ca.gov/onlineservic…

Marshall F.

10/16/2019

I called Acero Electric at 6:15pm to fix the lighting in my condo in San Jose. Richard answered the phone and inquired about the problem and said he would come right out.

When I explained the problem further, he walked me through on how to fix it. Yes, there still remains benevolent businessmen in this world!

His recommended solution worked and he did not charge me anything, I was taken back with gratitude.

Fellow citizens, if you are looking for a gracious electrician, call Richard @ 408-500-9548...

Marshall

Thomas O.

8/18/2020

Richard was great. I had a few small electric projects (installation of new lights in the garage, installing a new outlet behind the TV) that needed to get done, and I wanted them done ASAP. I contacted him, and he came over the same day to check out the projects and provide a quote. His prices were very fair. It was the evening, and we didn't have all the lights we'd need, but he agreed to come back the next day to get everything done. He showed up on time, worked quickly and was friendly - and as I said, he charged a very fair price. I have another electrical project I need done soon, and I will be contacting Richard.

Tina M.

6/13/2017

Many thanks to Richard and Enoch! I received 2 quotes from a competitor for $8K and $4K to fix 2 lights in a row of 5. Richard called me after I reached out via Yelp, and was able to visit my office that afternoon. I lost count of the electricians that I contacted. Everyone was either busy, or they only handle large commercial projects. We are a small business, so we don't qualify as residential and our office is a small, single story building.

Anyway, they came to the office, assessed the problem and BOOM! - all my lights are working. They charged me for the 2 hours spent, and it was well worth it. Now everyone is happy because the front lights are working again. Yay!

Sonia D.

1/29/2017

Nothing but great things to say about Acero Electric!

We were in a bind on a Saturday afternoon, after finding out that our house was out of power in three bedrooms. We needed the issue resolved before the evening, and called many electricians in the Santa Clara/San Jose/Sunnyvale/Milpitas area. All said that they were busy and would not be able to send someone until Sunday afternoon (24 hours later) - but that was until we called Acero Electric.

At 4pm, we spoke with Richard. He listened to our issue, and asked where we were located. Even though he had just made a trip out to Santa Clara 1.5 hours earlier, he stated that he would stop by in an hour. We texted him pictures of our circuit breaker and a video of the issue we were encountering. He said he knew right away what the problem was.

Within 20 minutes of being at the house, Richard and his colleague were able to isolate the issue and fix it. Thank you so much Acero Electric - you guys were a lifesaver!

Joseph V.

05/03/2020 12:00:00 SA

I recently picked up a peloton tread and it kept on tripping the circuit. Unfortunately treadmills need their own dedicated circuit and they hate circuits on a GFCI. I message Richard for a quote and he came to my house within 30 mins to take a look at where I'd like the outlet to be installed. We agreed to have him swing by early in the morning to complete the job. Richard follows CDC guidelines when arriving to the job; wearing mask and gloves and keeping distance. He was very kind to allow me to shadow him to learn about the job he was doing. He's has a wealth of knowledge, provides great options to the homeowner, and prices reasonable for the work. I would absolutely recommend Richard for any electrical work to friends and family.

Edwin S.

9/14/2017

I called Richard with short notice about my parent house power outage emergency. He is able to come same day putting my emergency case as more priority than other jobs.

He root cause problem quickly and give my parent senior discount, which is nice.

Jeremy M.

10/22/2019

Richard at Acero Electric, provides professional prompt friendly service.
What started as an electrical job, has now turned into a great friendship.
Richard has a heart of gold. He is honest, trustworthy and very reliable.
I would highly recommend Richard and his company to all.

Daniel B.

10/16/2019

Richard did an excellent job. I called and set up an appointment.
He called me back and was at my house the same day. He explained to me thoroughly what he was going to do and answered all my questions. He completed the job in a timely manner and was very professional throughout the process. The best experience I have had with an electrician so far. Highly recommend Richard and his team

Steven M.

10/03/2019 12:00:00 SA

Richard is a very knowledgeable electrician. I'm glad to have him as our main electrician. He's always on time and knows how to communicate with customers. His prices are decent and not too expensive. Thanks Richard for all your hard work.

K And M M.

7/17/2016

Richard was outstanding!

He quickly came when I told him of a dangerous electrical problem in my kitchen. He and his co-worker assessed and resolved the situation in a thoughtful and professional way. He then called me the next morning to make sure all was good. I then hired him to fix a minor problem with the outside electrical. He arrived at appointed time and fixed the issue at a very reasonable price. I will be using Acero Electric to address all of my future electrical issues and needs.

Kiran K.

08/09/2018 12:00:00 SA

Richard is very friendly and thorough. He took the time to identify the issue, helped me purchase the right equipment and install. He identified another issue while he was installing and then fixed that as well. All this while still being reasonable. He knows his stuff and I have found the contact for all my electrical needs.

Elijah L.

04/11/2018 12:00:00 SA

I would give Richard more STARS if I had an option too! Great Guy & Extremely Helpful! I called him and he came over to my house within a couple of minutes! Long story short, he fixed our problem and to put the cherry on top, he called me later in the evening to follow-up on our electrician system and asked if everything was FINE. Talk about customer service! I highly recommended him to anyone who has electrical issues!

Reggy H.

6/20/2016

I wanted to replace my bathroom vanity light and ceiling light in the stair well. I called Richard and he immediately came out and quoted a fair price. I got a few more quotes but Richard was very competitive and could start right away. He did a great job and I will be recommending him to all of my friends and family.

Jessica F.

11/20/2018

We had a great experience with Richard and Acero Electric. I called yesterday evening to ask for a quote for smart switch installation, as well as outlet replacement. Richard's pricing was excellent, and he offered to come in the following morning (today!). We accepted his offer and were happy with the result: friendly, efficient, and excellent service. Not only did Richard install the 2 switches and replace the outlet we discussed over the phone, he was able to accommodate our request to set up 2 more switches and ended up replacing 3 other outlets that did not work, no complaints. I could not recommend him more!

Jahmal W.

06/01/2017 12:00:00 SA

If I could give more than 5 stars, I would. Mr. Acero and his apprentice Enoch did a wonderful job installing my ceiling fans. They were super responsive, and even fixed some of the mistakes from a different electrician I had come in the past. I'll start from the beginning to tell you how great they were.

I called Richard back around 2pm after he responded to my inquiry that morning. He asked me a few questions about my ceiling which I couldn't answer accurately. He then said he would just stop by to take a look. Once he got there, he was very polite and funny (but not as funny as he thinks he is :) and began to survey the place. Before I realized it, he was getting started on the job. I stopped him to ask what was going on, and he was like oh yeah I forgot to quote you a price. The price was great, and with that, he instantly got started working. He was very thorough and told me exactly what he needed from the hardware store to complete the installation of the 2 fans.

Even though they took 4 hours to install both fans, it felt much faster. They were really clean and swept up any mess they made from drilling. They took great care of all the property, and even offered to complete any other electrical jobs around the house for discounted pricing. I will definitely be calling Acero Electric again if I need anything done at my house. My fans look and work great, and it was a pleasure working with them.

Yusuf C.

7/18/2016

100% satisfied. Richard installed 3 industrial ceiling fans for us, gave excellent advice about placement, and communicated well every step of the way.

He installed a safety cable as well for each fan without us asking.

Easy to work with. Reasonable prices. Quality work. Thanks Richard!

Pyungchul K.

2/19/2020

Yesterday morning, I had a small issue in circuit breaker for garage and kitchen for the house that I bought but not yet am familiar with. My real estate agent gave me Rich's contact. I left a voice mail in the afternoon. Rich came by around 6pm and took care of the problem. What a speed! Thanks and appreciate it.

Cameron W.

3/21/2017

Called Richard this morning, at my house in 10 minutes (lives close by). Assessed the work, scheduled to come back in the late afternoon, finished just shy of dinner time.

Reasonable price for two (three way switch installs), double check my switch installs, and provided valuable information regarding code for converting two prong to three prong receptacles. All in one day!

Richard is wonderful to work with, knows his stuff, and a good troubleshooter (e.g. Checking my switch installs and correcting where needed).

Highly recommended this company!

Thanks Richard and Enoch (Crew Member), I Will be calling you for future jobs.

Tony D.

1/23/2018

Odd interaction, found him through Yelp quotes which is a great feature. He responded to my quote request and we talked briefly. He said send me your address so I can come by and look at the job. I did, 2 DAYS later I followed up and ask him if we had made an appointment yet and he simply responded 'no'? Nothing else for hours later. Wouldn't you think as a business you might try and lock in an appointment at that point by saying something like ' no not yet , when will you be available?' or something like that? I mean what do I need to do to get a simple quote here! Look all 5 other companies came in that day or the next some with formal quotes already. Anyway it was so odd I decided to pass if this reflects his business logic

Jaime N.

2/28/2018

Great guy! Down to earth and I'm so glad he was able to do the work for me. In the future he will be my go to guy for electrical and anything else if he says he can do it. I'd love to be able to earn credit card reward points on our next projects. The price I got was probably too good to go through a credit or debit card though maybe that was it but I'm still super happy. CALL ACERO ELECTRIC WHEN YOU NEED SOMETHING DONE! FORGET THE OTHER GUYS! METAL ELECTRIC! :-)

Susan N.

1/23/2018

My mom and I are very thankful for Richard for coming out on short notice especially on a cold day. My mom and I blown out the fuse when we had two heater running on the same circuit. I try resetting the circuit board myself, but was still unable to get the two room electricity.I later learn that I had had trip the circuit, and didn't completely resetting it. He show me how to resetting it and he was very informative, helpful, and honest. He is definitely my go to electrician when anything goes out again!

Kannan R.

11/17/2019

Richard helped restore power to one of our main outlets on a late Friday evening after. I left him a voicemail and he promptly got back. He is very friendly to talk to. He even walked me through what had gone wrong and how he was fixing it. He is going to be my go to person in future.

Judy N.

03/06/2020 12:00:00 SA

After I asked for a quote from Acero Electric, Richard came out that night to look at the job and gave me a quote. He replaced my florescent kitchen lights with new recessed LED lights and gave me a flat ceiling. All of the other companies I received quotes from said I had to hire my own wall finishing people and I would have a cavity in the ceiling. Job was done in 2 and a half days and everything looks great. I thought Richard was exaggerating when he said my kitchen area will be so bright, I'll need sunglasses. Good thing I have dimmers.

T R.

05/10/2017 12:00:00 SA

I spent the day being jerked around by this electrician. I called at 9 am to arrange to have my nonfunctioning ceiling fan looked at and he said he was available in the afternoon. We agreed he would come around 2:30 or 3:00 and that I'd call him when I was leaving my daughter's house to head home to San Jose. I did so and he said it would be another hour or so as he finished up another job. I said that was fine. At 5:00 I had heard nothing,.so I called him and he said he was just finishing up and he'd be there shortly. Again total silence for another hour and a half. At 6:30 I texted him and said not to bother.
No service and not even a phone call to advise me of his delays. Horrible service. I will not contact him again. He may do good work but that isn't all there is to running a business. Stay away!

anton s.

08/07/2018 12:00:00 SA

Richard is my go to friendly neighborhood electrician. He does a great job and is wonderful to work with. If you have a job you want done right call Acero first.

Tommy S.

7/26/2019

Richard is a super hero! We had a major construction project that was going sideways and Richard came at a moment's notice to help us get back on track. Richard is honest, gives you good advice, and is always trying to guide you towards the easiest solution that meets code. He'll definitely be our first call each and every time we have electrical issues or upgrades planned.

Tom H.

02/01/2018 12:00:00 SA

Richard is an extremely helpful electrician with good rates. I had him out to install a fan with controls and fix an outlet that my handyman had messed up. He did such a good job installing both despite several existing complications with old wiring that I had hired him on to change all of the outlets and do a full rundown on the place to bring everything up to code, and more (they caught some scary things that I would never have know about). I'm more than satisfied with the work and will be calling him again with any future requests.

JS K.

01/08/2018 12:00:00 SA

I would highly recommend Richard for your electrical needs. I contacted him to install an additional outlet in the garage for an electric car charger. He also fixed two wall outlets that needed repair. In addition, while he was here, I also had him install an outdoor security light. Very friendly, informative and reasonable pricing. I will definitely call him again for our future electrical jobs.

Miles D.

06/02/2017 12:00:00 SA

Hired Richard and Enoch to insert some light boxes on the side of our garage door. Made an early morning appointment. Richard showed up on time and provide a reasonable quote and said he could return later that day and get the work completed before the Warriors game that night. Richard and Enoch showed up, completed the work on time and did a great job.

Richard was a referral to me from a friend and I would absolutely forward on that recommendation on to others.

Haruna T.

03/05/2018 12:00:00 SA

I am so glad that I found Richard at Acero Electric.
Today, I called Richard and he said he can be at my house in 1 hour. I simply wanted to get a quote to have GFCI outlet installed in my bathroom. He came, checked all the requirements, explained thoroughly what needs to be done and gave me very reasonable quote. And he was readily available to finish the work right then! So I hired him and he did a great job.

He is very knowledgeable and also a very nice person. I would highly recommend Acero Electric if you want a quick and superior job at a reasonable price.

Bong M.

10/22/2015

Richard helped me with an overloaded circuit. He was a professional through and through. Quick and clean. Will look him up again for another project.

Thanks Richard for coming over and fixing it on the spot!

D S.

9/28/2016

Richard you rock.
I called Acero electrics for inspecting one of our room which was having power outage. I talked to magic man Richard over the phone, discussing the electric issue which we had. He guided me over the phone to perform few task at home before he come for inspection to see if issue gets resolved. Wen I followed the steps, it worked. And on top of all he did not charged any fees for consultation unlike other electricians. So I roughly saved 200bugs. Next time if I have electric issues definitely I am calling Acero electrics, for any paid services.

Dewayne H.

04/11/2016 12:00:00 SA

We had a small electrical issue, one call to Richard, problem solved. he was very through, efficient, I wish I could give 5 stars in this case. Professional, cost was better than expected. I will use Richard in the near future, with upcoming projects.

Thanks Richard.

Christine O.

08/05/2019 12:00:00 SA

I needed a bathroom vanity light fixture replaced asap. Richard came out within an hour to do the job. He was very reasonably priced and did a great job fast! He was also able to quote me for other work I need done around the house- also at very reasonable prices. I definitely recommend him.

Eliane D.

07/09/2015 12:00:00 SA

I wish I could give Richard more then 5 stars.
Highly recommended electrician. Super professional. Arrived on time, very thorough, efficient,clean and always approach you with a smile.
Cost was very decent too.

Santiago G.

10/01/2019 12:00:00 SA

He was great on time help me with what I needed to do it effectively quickly and even for saw some problems I might have with other parts of my electrical panel so he also correct those issues great guy great to work great to help out and to work with

Ili F.

3/14/2017

If I can give more stars I would. Very professional, great sense of humor, budget friendly, he understands that we all have to stay within budget. He has a high level of safety not just for him and his staff but for his clients. He has 20+ years electrical experience and it shows. He has helped me with a few issues on several occasions. I'm a new homeowner and trying to keep my costs down but I know when to call a professional and definitely do not want to cut corners on electrical work.

I called on Friday afternoon to get a quote for a light fixture I had installed which was a replacement and it wasn't turning on. He arrived within an hour of calling. I had previously installed the same model in another room and it worked and had replaced a ceiling fan, so I had some knowledge of what I was doing but I'm not an electrician. I didn't know what the issue was and within a minute of looking at things Richard says it's the dimmer switch. He switched it out and it worked.

Sunday I attempt to install 3 pendant lights myself. I installed them and I blew out the dimmer switch. I did some research and figured I needed a dimmer switch that would allow for more watts since I was running over 700 watts on a 600 dimmer switch but I burnt that one as well and the popped the breaker. I called Richard again on Monday and he was able to come that evening. He did trouble shoot the dimmer switch, the pendant lights and found that I was pulling too much voltage from the breaker, it wasn't the dimmer switch or the wiring of the pendants, it was a different issue that I would have never known about since I'm not an expert. In the meantime his assistant installed another ceiling fan I didn't want to do myself.

I've had a great experience with Richard and will continue to work with Richard on my electrical needs.

Jamie F.

6/23/2016

I normally don't write reviews however I did want to share my experience. I took time off from work to ensure I was available to get a ceiling fan installed.

The Good :The owner responded the same day in response for a quote to install a ceiling fan. I thought what great service which is hard to find in the Valley! Its a simple and straight forward job as I had purchased the ceiling fan and was ready for the install. He then 'scheduled' a time for the following day to complete the work. Great!

Now the not so good: I waited until 10pm with no call & no show. Keep in mind I took work off to be available. After contacting the 'owner' via Yelp, he said he called but no one answered. I guess its to much for someone to call, text or email to let them know you aren't able to do the work as scheduled. I completely understand that things come up however simply communicating would have solved the issue at hand.

I responded back inquiring if he still planned to complete the job and haven't seen a response. 2 stars is fair in this case with no follow up, a missed appointment and the job incomplete.

Christine C.

1/16/2019

My real estate agent sold me a house that didn't even pass inspection. Richard came in and corrected all electrical issues and helped me find wonderful guys to come in and correct all the problems in my new house and have it up to code. There are no words to express how thankful I am, without him I would be having a nervous breakdown. He's gone above and beyond to help me, he should get 10 STARS.

Angelica S.

10/27/2017

I have found my go to electrician!!
Richard is very knowledgeable and a professional. He went over and beyond what was expected. I would definitely recommend him (Acero Electric) to friends and family.

Jennifer Y.

02/10/2020 12:00:00 SA

My husband and I went through a house remodel and our contractor hired an electrician that took so many shortcuts eg loose wires in the garage that are major fire hazards, not following code throughout the house (they had covered it up until we started poking holes in the wall and their transgressions were exposed! I have no idea how we passed inspection. Probably because all those shortcuts were nicely covered up. Had they spent the same level of effort doing it right, it would have saved us so much more time and money. My husband called probably 5 electricians to come by and assess the damage. They all were overwhelmed with the amount of re-work that had to be done. All, except one. This man named Richard strode in one day and assessed the situation and said, no problem and it could be done. We knew he was legit when he brought in his sidekick and secret weapon Dee. The both of them together are not only experts in their field but they are a riot. They partner really well together and were able to get everything fixed in less than half the time all of the other electricians quoted us and with incredibly reasonable prices. If i could give Richard and Dee a 6 star i would! The icing on the cake? Richard's unique humor. You will know what i mean if you ever hire Richard. You will get outstanding quality of service but best of all? Pay a premium for his comedy. He is best of the best. An honest electrician that genuinely wants to help and is passionate about his work and funny as hell. Thank you Richard and Dee for the amazing work you have done on our house. But also, a million thank yous for having to work with my husband who changed his mind quite often. That right there earns them a 10 star!! if you want a taste of his humor...What's 5Q + 5Q? 10Q Richard and Dee!!!

Annie W.

7/30/2016

We had to call Richard back for some small outlet issues, and I have to reiterate what a knowledgable, honest, and fun guy he is. We are so glad we found him! Don't hesitate to call Richard if you need dependable, trustworthy, and quality electrician.

Crystal E.

09/04/2017 12:00:00 SA

I was given richard's name through a family member who had just had work completed in his home by richard. Since then, richard has been to my home three times for electric work. One was to fix ceiling lights in our family room that wouldn't turn on (turns out that the wiring was not done correctly), the second was to put in recessed lighting in our living room and install a light in our boys room and the third time was to put in field lights on our turf lawn (aka soccer field) and around our gazebo. Each time the work was done w/ great care and attention to detail at competitive prices! Not to mention many times he has done extra work. For example, we left for europe last summer and I discussed the possibilty of having our living room lighting done while we were gone to prevent disruption w/ a hectic household. Richard not only did the lights but he also went through our old home (1940's) and fixed a good portion of our old outlets to bring them up to code!!!! this is a perfect example of the detail he puts into each project. Our old home will require many more electric projects and we are incredibly happy that we found richard! He is trust worthy, honest, caring and humorous man who takes great care in making sure the job is done well.

Anitha S.

11/16/2017

Richard did a fantastic job installing ceiling fans and recessed lighting in our house. He was extremely patient and detail oriented, solved problems as they arose and ensured that the job was well done. He went beyond our expectation and fixed many things that we had not noticed earlier!
We are glad we met Richard and he is now our go-to resource for all our electrical needs. Thank you Richard for an excellent job! BTW, his rates are very reasonable too.

Janet G.

4/15/2016

Best electrician I could have called & hired! Told him the problem which he treated as an emergency & was at my rescue immediately. Not exaggerating, he was at my home (which is near his address) within minutes. We thought the problem was grounding but it turned out to be related to one of the breakers. He didn't leave until he knew my family & I were safe. Came back to finish the next day and I ended up finding more work for him which he was happy to do. Fixed doorbell & installed ceiling fans. He was a pleasure to work with. Highly recommended Richard. Have told my family & friends about him and will definitely be calling him for the next job. For keeping my family safe, I am forever grateful!

Christine N.

3/14/2016

Richard is our go-to electrician and is the best electrician I've seen. He's extremely knowledgeable with what he does as well as electrical code. The most important part, he's very HONEST and patient. He really stands behind his work and we're 100% confident in all the electrical that he touches. I know that our house will be safe after his electrical work.

Eddie W.

12/03/2018 12:00:00 SA

Richard and his assistant Jorge removed two burnt out flourescent units in my mother-in-laws kitchen and replaced it with one two tube LED unit that I purchased at Home Depot. Acero Electric does an excellent professional job and cleaned up afterwards. The price was very reasonable and they even disposed of the old unit. Very nice folks and Richard will even tell you a joke or two if you ask. I'm always in the mood for a laugh.

Jon K.

08/06/2018 12:00:00 SA

I have used Richard at Acero Electric several times for projects and he has always been super friendly, reliable, trustworthy, and thorough. He does quality electrical work and prices are very reasonable for the work he does. He's just a great guy and very helpful. He's the best at his craft. Anytime you need electrical give Acero a call. I would highly recommend Richard for any electrical work.

Kim N.

12/04/2015 12:00:00 SA

We had a small emergency situation after business hours and Richard came to help within 20 minutes. He knew exactly what the problem was and very professional.

carter p.

11/02/2015 12:00:00 SA

Richard is the real MVP in electrician. He was very professional and knowledgeable. Just like everyone else on this page, I wish I could give more than 5 stars for his service. If you need someone that reliable and get the job done, better call Richard from Acero Electric.

Del B.

09/08/2015 12:00:00 SA

We needed an emergency service at my mom's home due to a small fire in her kitchen. The Fire Department required us to have an electrician to inspect the burned wires before we can turn on the electrical power. It was hard to find an electrician on Labor Day. Found Acero Electric thru Yelp and Richard performed a superb work, wrote a detailed work done on the invoice, and charged us with a reasonable price. I'm keeping his business card for future reference. Very nice guy as well.

Peter Y.

7/27/2017

Recently had Richard and Enoch come out to look at a possible whole hour rewire and panel upgrade and ultimately decided to hold off on the project pending some remodeling projects we have planned. But I did need a few small items done like dropping my electrical down to my basement for laundry and repairing a couple of loose outlet receptacles. Richard and Enoch came back as promised and got those items done in no time flat. Being the stickler homeowner that I am, I watched them work and they were great. Now we are planning the next phases and Acero will definitely that job and all of our electrical jobs in the future. Thanks Richard and Enoch!

Patricia T.

02/09/2016 12:00:00 SA

The best electrician ever!!!! Called Richard and he was not too far away from the house.
He arrived within 15 minutes and fixed everything. He also took the time to explain to the landlord the operation of the blown switches and fuses. He also tells pretty funny jokes at no extra charge.

Garima G.

12/23/2017

We called Richard to fix an issue and it was just before Christmas holidays. He showed up and did a wonderful job. Great attitude and fantastic service with reasonable pricing

Eddie L.

08/02/2015 12:00:00 SA

Richard is a friendly, honest, and very knowledgeable electrician with a very reasonable rate. If I could give him 10 stars, I would. I called him last week to check on my faulty kitchen circuit breakers. He fixed it efficiently and also gave me a good advice on how to save on basic electric repairs. He called me a few days after to check up on his work. I was impressed on how he really cares about customer satisfaction. I called him again yesterday to take a look on some outlet work. He fixed one outlet but did not charge me. I was impressed by his professionalism and honesty. I would surely recommend Richard. Very reliable guy.

Jordan D.

6/24/2018

Used Richard for some outdoor electrical. He was fast, affordable, and friendly. He put in 4 outlets and a curling fan. Called him in the morning, and was done that afternoon.

Tamara G.

8/29/2017

Richard installed ceiling fans. He did a great job and gave a great price. He did not leave any mess. He was very friendly and honest and gave us tips to save money.

mary s.

11/02/2014 12:00:00 SA

Richard did a great job fixing my electrical outlets and wiring my garage. He was available on short notice and did a fantastic job. We will definitely be calling him for any future work.

Robert A.

07/01/2015 12:00:00 SA

Richard A. Was very quick, very knowledgeable, friendly and affordable i will most definitely use Acero again.

Guy M.

5/29/2017

We called last minute on Memorial Day weekend as the stove outlet was causing problems. Richard and his apprentice came out to fix the issue quickly and at a very fair price. They are knowledgeable, thorough, and friendly to work with. We'll be calling them back for additional work soon. Highly recommend using them.

Julia P.

9/25/2014

Richard has done multiple jobs for us, he is always responsive, gets there quickly and follows through. He put in an extra circuit and plugs in our kitchen when we had a problem with blowing a circuit breaker if we had more than 2 appliances on. He has also worked for several of my landscaping clients with their outdoor electrical needs. We trust him and he has always been timely and fair. Highly rated.

Chung D.

5/27/2017

I give Acero Electric a 5 star for timeliness, great service, and quality work. I found Acero Electric on Yelp, and after talking to Richard over the phone, he told me he can come by within an hour or two. Other companies I talked to either won't be available for a few days or not available at all.
He showed up about 1 hour later and got to work right away. He showed me how to reset the circuit breaker which I wasn't able to. He told me to do it a few times until it sticks. He replaced the faulty GFCI with a new one which I already bought. As he was doing his job, he explained to me how GFCIs work. I found him very thoughtful and also friendly.
He tested all the plugs in the line that is under control of the GFCI, and even showed me how to test a few.
At the end, he gave me a discount because I already had the part ready, and because it was quite straightforward to him (not to me.) I really appreciate that. This is extremely rare!
I had a really professional and friendly experience, and I would highly recommend Richard.

Vince M.

01/07/2017 12:00:00 SA

OMG - an electrician who is honest, reasonable and knows his stuff. Had a strange electrical problem where part of one of my branch circuits stopped working. Richard was able to squeeze me in the same day I called him. He figured out that at some place in the circuit a neutral wire was lost. Found out that one of the light switches had a loose neutral wire and problem solved and he didn't charge an arm and a leg. He even replaced a GFCI outlet that was also problematic. Knowing something about electricity myself, I can (and will) wholeheartedly recommend Richard and his company to friends and family!

Kathy D.

7/30/2016

I must say, Richard is the best electrician ever! He quickly came when i called and addressed him my issue. He assessed and resolved the problem fast and in a professional way. Not only fixed my situation but also give me advice on placement. i will definitely be using Acero Electric for my future electrical issues and needs. Thank you Richard, you're the best!!

Daniel B.

10/28/2016

Rich and crew installed a new 200A mains panel and ground rods to replace my old corroded one with no ground rods. Really happy with this company. Now I'm up to code with new high quality equipment and their price I consider quite reasonable. Another large electrical company, (initials only 'PCE') wanted 70% more money for exactly the same thing. Both thumbs up to Acero.

Dean D.

9/25/2014

We have had Richard add some led lighting in our hallway and living room, upgrade our wall switches, install a ceiling fan and went out of his way to make sure it did not wobble when it was running. He is very dependable does excellent work and great to work with he always has a very positive attitude. If and when I need some electrical work done Richard will be the one guy I will call.

Ma W.

6/25/2018

After a handyman installed some lighting fixtures, the lights became unstable and began to flicker, dim or brighten. I was very concerned about the installation of those fixtures and needed a real electrician to check it out but was afraid of the cost of calling an electrician. Acero Electric to the rescue!! Richard came out the same morning I called and after checking the wiring of the fixtures he told me exactly what was wrong ... the dimmer switches needed to be replaced. I went and purchased exactly what he requested and he came back the same day and replaced all the dimmer switches. Not only is Richard knowledgable and prompt ... but his rates are so reasonable, his business card has earned a place on my Wall of Fame along with other top notch service providers like my plumber, garage door repair, tree service, AC repair etc. Acero Electric is your go to guy for all your electrical needs!!!

hui y.

06/06/2016 12:00:00 SA

I just had a new circuit for A/C installed by Richard today. I found him by the word of mouth of a friend and also noticed the excellent reviews he has been getting. He held up his excellent reputations in his service today. He is right on time, and gave a honest opinion in pros and cons of different options I have. The drilling part was tougher than expected due to extra plywood used in construction. He has been patient, polite and telling jokes all along. It is a very pleasant experience and the service is well worth Five stars.

Isaac F.

08/07/2015 12:00:00 SA

Richard helped me with an electrical project. He is very knowledgeable, professional, friendly and reasonably priced. Highly recommend!

Rahul K.

7/26/2015

Richard did some electric work in my home last year including installation of exhaust fans in two bathrooms and installation of several backyard lights and several other misc work. Richard not only did the job for the best price among others, but he also did an excellent job, very knowledgeable and very thorough and devoted. He is also a very helpful and approachable personality and helps people as much as he can. Overall he definitely exceeds expectations.

Holly Z.

9/22/2014

We have used Acero Electric many times. Richard does a fabulous job every time, and charges a very fair price. My husband and I recommend him highly. No matter what he does, he always does very high quality work. He takes pride in his work. He is always who we call for any electric work in our home. He's honest, and we always trust his opinion. He also did a great job putting recessed lights in my mom's kitchen.

C. C.

10/01/2014 12:00:00 SA

Excellent excellent work! Richard is very knowledgable and has a lot of experience. He has helped us with several jobs; restored power by adding a new electrical line from the circuit box to our upstairs level; installed ceiling and exhaust fans and other jobs, some challenging and he got things done without any trouble. He is reliable and trustworthy and has great jokes!

Cheryl-ann H.

1/17/2017

he came right away and kept my house from burning down due to electrical issues. he is charming, knowledgable, funny, and down-to-earth. speaks fluent english, so no misunderstandings. even was willing to work with me on the price. this is the guy you want working in your house.