Just wanted everyone to be aware to get at least 3 bids from a licensed, bonded, insured electrician, IF you want to find the best electrician at the best price. I'm writing this review because I called three of the highest-reviewed electricians I could find on Yelp (in my area) and ACE came in $900 more than the other two.
I let ACE know that they came in $900 higher than the other two companies I had called (both highly rated, insured, licensed, bonded electricians also). I actually didn't realize their prices were non-negotiable, especially in these times, but maybe based on all their high reviews, they figure they can overcharge with no concern to losing work since they know there will be so much more to come with these high reviews!
Anyway, their response to me was exactly this: Thank you for letting us know. I am sorry we came in so much higher than the other contractors and I am a little concerned as I thought we gave you a competitive bid. Are you certain that all 3 of us are quoting you on the exact same thing? The quote that is $900 less than ours seems too cheap for the amount of work we quoted you on. Thank you for the opportunity, I hope we can be of service in the future.
Anyway, my response back was, Yes, I'm sure. This is why I actually typed out a list of exact things I needed and had each company bid on those exact items in the way I had typed them out. I also talked to each electrician in detail and discussed exactly what was listed and what would be done. - I never got a response from them after that, until about a week or more later, they emailed me asking if I had any questions (something like that - as I don't have that email copy like I did the others) - and I then just simply replied with an attachment of the last email they'd given me and my response. By the way, I chose the lowest bid and he did a fantastic job and he also has many high reviews. No need to be concerned for me that he seemed too cheap.
At 1st, I rated them 5 stars just to match everyone else's ratings, since I really only wanted to give comments on their high prices and off-beat reply to me, implying I hadn't given the other electricians the same list of work, as if I was pretty dumb I guess! Since Yelp is forcing me to rate, in order to comment, I had to pick the # of stars and was not justified to give them 5 since I'm saving my 5 stars for Alonso at 75 Electric, who also gets high ratings and came in with the most competitive bid and did a fantastic job, enough so that I've given his name to a friend at work and am having him come back next weekend for more work, not listed out originally!
So, regarding the 2-stars - that's not to rate ACE's work. It's only rating their pricing structure (& email!)