I've waited to post this review until after monsoon season, just to be able to give a COMPLETE review. Plus I thought Thanksgiving weekend would be appropriate, because I am so GRATEFUL to Jason and the State 48 team. After two complete roof jobs by another company and a third by State 48 in June 2022, I FINALLY HAVE A WATERTIGHT ROOF THAT I AM CONFIDENT IN!
Jason managed my frustrations due to my previous experiences very well. Upon initial meetings, he was attentive to my urgency as my new roof was leaky, and my leaky roof jeopardized my entire home investment. My trust was shaky as well, due to recent experience. He maintained a calming approach through the entire process.
The State 48 team walked my roof, told me what was wrong, what needed to be fixed, and as I already suspected, the best path forward was an entirely new roof. Safest bet for me, anyway. So they got me on the schedule and work began within a month.
My experience included a clean yard during the process, organized storage of equipment at the end of every day, and a lawn swept for nails regularly. My vehicles were not put in harms way. These are all things that even someone with zero roofing experience should watch for and can use as a measure of attention to detail.
Further, with my State 48 roof, I've experienced no leaks, no tiles falling off, no drip drip drip noises. All of this through the crazy monsoon season that we've had here. And yes, I come from a place of experience as my previous two roofs had all of these issues.
(Yes, three total roofs in two years. First two by a supposedly reputable roofer, and yes, I did post a scathing review on Yelp. But anyway, onto the positive ending with State 48!)
After my State 48 roof, I am now confident that my home, my investment (and nest egg), and me and my dog when we are in my home, are safe and secure. I can now sleep through the night without waking up to roof-anxiety or stress over dealing with my roofing company, all results of dealing with previous roofer.
Mahalo for the peace of mind, Jason and State 48!