Nature Homes Landscaping

Very responsive. Showed up to give a quote and did the work that same day. Did a great job.

It's taken me a while to get to writing this review. I initially worked Emmanuel to develop and implement my project in May 2022. The results turned out great and I was really happy. Then the plants started to die and I couldn't figure out why. I lifted up the black plastic laid for weed prevention and discovered mold growing underneath. Apparently it's common knowledge you don't lay plastic sheeting under mulch, which is organic material and needs to breathe. Further evidence is that those plants which did not have the plastic or mulch did not die. When I contacted Emmanuel he said he was unaware and that in the fall they would replace them. Unfortunately my living situation changed and I contacted the company in September to ask if they could relocate the plants to a new house I bought. At this point the contact is Miguel and he said he could. The timeline was tight and when I tried to schedule them they never got back to me. So my recommendation here is to really know your Landcaping because they do not. They can do the work which actually did look nice but I felt I wasted a lot of money because they were not knowledgeable.

I should also note after making a 50% deposit on an 8k job their phone was shut off and I could not get a hold of them. I nearly had a heart attack thinking they ran off with my money. Fortunately they turned their phone back on and did the job. I could have done without the scare.

Miguel was responsive at first. We confirmed a date and time for a quote, but not only did he not come, but when I reached out half an hour after the scheduled time to see what was happening, I was left on read.

I used to deal with Manny who was a co-owner and Brother of Miguel, another co-owner. Manny left the business and I started to deal with Miguel. I won't work with this business after interacting with Miguel. While Manny was trustworthy specially that I am in San Diego and did remote work with him while he is at Phoenix, I did not feel the trust working with his brother Miguel. who was quick to dip into my pockets for landscaping job and got super irritated when asked about his prices. Despite doing so much work with them he told me if you don't like my prices leave, and this is poor customer service for someone who spend a lot of work and jobs with them.

For that particular job that caused the relationship to deteriorate, it was my first ever interaction with Miguel about irrigation not working at a house. He called me to tell me all valves are bad like four in the front and 3 in the rear, timer is bad, there is probably a broken pipe and he asked for over $1200 for the valves alone valves while he finds a timer and quote me a price. He told me this won't guarantee things to work as we will dig deep etc... as he thinks there is a broken pipe. I was surprised that everything went bad out of a sudden and I found his prices not reasonable too considering the parts are cheap per Home Depot.

To make story short, I hired another professional and he replaced two valves, a broken pipe for $266 and all is fine.

The conclusion is either Miguel is incompetent at the job or basically he wanted to dip deep into my pockets to take advantage of me being remote.

Very nasty

Miguel & Manny were a pleasure to work with. Their prices were competitive and they were able to get their team working on our backyard within the week.

The hiccups: (1) the day they were coming to quote the work no one showed up at the scheduled time. When we inquired when we should expect someone, we were told there were car troubles (no idea how true that is since they seemed to drive well-maintained vehicles) but this was remedied quickly, and Miguel showed within the hour; (2) the dumpster they hired to remove our old cement, we were told would be picked up that same day. The following day it was still there, so we text Manny in the late afternoon just to make him aware. No response, but it was picked up the morning on day 2 , and we noticed Miguel oversaw the pick up; (3) when the cement was going to be laid about a week after the initial work, Victor showed up the day before to verify measurements. He said either Miguel or Manny would be in touch with us about the time they would arrive the following day (something they had also told us prior to leaving the previous week). When we had still heard nothing by the early morning that the work would be done, we initiated contact by text. Manny got back to me within the hour, and the cement crew arrived within 45 minutes of that text. That said, they both came and inspected the work both days prior to their crew finishing for the day.

The work: We had them remove an already fractured cement pad and old built-in fire pit we rarely used. We requested backfill dirt in the half of the area that we have yet to figure out what we'll yet do with it, and they laid new cement in the other half. They also removed an old lantana that had been planted far too close to the house by a previous resident, moved our old irrigation around the side of the house, and added an pvc spigot closer to what will be our gardening area.

Overall, we were content with the work and their prices. While communication wasn't 'terrible', there did seem to be an odd bit of disconnect. Still, our project was very basic and not overly time sensitive, so it was nothing that would keep us from considering them again for future projects. Probably my favorite aspect of the communication is that much of it was by text which is far more direct.

Cannot get a hold of them. No one answers calls or texts. Do not know if they are even in business anymore.

They worked hard to remove a huge saguaro cactus at an affordable cost and cleaned up the area so well. Would definitely recommend!

Miguel responded quickly to my quote request through Yelp, showed up the next day to review the work and provide pricing. Crew showed up on time the following day. Nice guys who did a nice job and fixed the irrigation problems pretty quickly. They also pointed out some issues I may have in the future. Will definitely use them again!

Manny was very friendly, but I had some problems once we got things started. First, they were not super communicative once we paid our deposit.

Second, on the day of the final installation, they did not listen to our directions for the small plants in front of our house.  Planting four small shrubs rather than a variety.

Third, and by far the worst, was the bougainvilleas. We had ordered 4 of the same color. When they arrived there were 2 pink, 1 purple, and one that they said was purple, but there were no flowers currently blooming. They assured me it was purple, and installed them alternating. When the flowers bloomed, the last one was white. It's clear that the installers (who were not accompanied by Manny), ripped the flowers off and lied to me so I wouldn't force them to go back and get what we actually ordered. That lack of integrity was extremely disappointing.

Plusses- Manny is very friendly and accommodating, they responded quickly, and the work quality seems pretty good so far. Price was fair, although not fantastic.

Minuses- Nobody seems to communicate very well, they don't listen (or communicate to staff) about what you want installed, and then to top it off, they lie to you.

I won't be using them again.

This company started strong with a quick response and sent someone out to look over my yard for a quote. I need a yard clean up and someone to fix my drip system. We agreed on a price and they said their crew would be on site in the next few days.

After 3 days I reached out for an update as no one had showed up. They told me they had fallen a little behind and that a crew would be out on Wednesday.  I sent a message on Tuesday to make sure we were still good and received no response. We'll Wednesday came and went and still no one on site and they have not responded to two different messages. Reliability is not good with this company so I would recommend going in a different direction.

Miguel and his team were called to do a major yard clean up and tree trimming. Everything done nice, neat and thoroughly. Miguel is very professional. Would hire them again. Recommended for your yard maintenance needs!

When the company representative came on site, he verbally quoted us $800 for initial clean up and $95 per week for maintenance. We asked for the quote in writing. When we received the quote via email, it was $1300 for initial clean up and $120 per week in maintenance. Needless to say, we we shocked by the dramatic increase and chose not to employ the company.

I reallllly wanted to leave a great review for these guys. I gave so many chances to make things right. Unfortunately they have gone dark on us after cashing the check and leaving our yard unfinished.

We hired them to lay weed preventing tarp/netting under our backyard rock and do a cleanup of grass, weeds, etc. Initial cleanup was fine. They finished and left after taking the check. I told them thank you and they were gone. This was where i messed up. I should have gone and verified that every single section was complete and to my satisfaction before i handed them the check. But I'm an optimist and I trusted that it was done right.

By husband comes home, sees the yard, tells me it's not even halfway done, and i get mad. Seriously? No communication was made that they would be back to finish or anything. I reached out via yelp to the company...apparently they ran out of tarp and had to come back (this first job took at least 6 hours with a few guys). WOULD HAVE BEEN NICE TO KNOW BEFORE THEY LEFT .

They come back a few days later and this time only one man is doing the work. Takes him over 8 hours to lay the tarp (my yard is not big...our entire lot is only 8,000 sf and my house is 2000 of that and we have a large patch of grass...the rock is minimal.) still doesn't finish and says he will have to come back.

I hear nothing for days.

I reach out AGAIN via yelp and have heard NOTHING back. Twice I've tried to get in touch and there has been zero response. Oh, but they cashed the check.

All i can do is warn others. Beware. The work they did was okay. Still looks terrible in spots, and weeds are popping through the parts of the netting that they cut half-assed. But I learned my lesson. I will not work with this company again after all the hassle and now my yard isn't even complete AND I'm out the money.

I was very happy with the response of this company.  They sent someone out immediately to look at my project and take measurements.  Shortly after someone else came out to look and get more information.  He even mapped things out in my yard with paint and spoke about a 3D rendering.  He said he'd come up with some drawings and get back to me.  I was very excited to get this started.  After two weeks and hearing nothing, I contacted Nature Home asking if they'd changed their mind in taking on my project.  The gal I IM'd with said no, they were very busy and she'd get right back to me.  I am now another two weeks out with no response.  If you don't want to work with me just tell me.  It's very poor customer service not to communicate.

Miguel was quick to give me a reasonable quote (in writing) and I accepted the bid the same day.  He said he could have the work done the next day which was a big factor in accepting his quote.  I've not heard from him since. The mailbox is full so I am unable to leave a message.  So, I've sent texts (several) and emails (several).  *Poof*  Miguel has not responded.  Suggest you NOT use this company.

Manny was extremely responsive and remained helpful/responsive during the estimate process and throughout the project. The work the team did on the pavers is beautiful. The team was so detailed from the demo to the final steps.

I cannot say enough positive things about the team at Nature Homes Landscaping and would highly recommend them!

I called Nature Home landscaping.  I talked to Miguel. He came to the house and gave me a quote for lawn maintenance and trimming and cleaning. I hired him and he said he would start the following Monday or Tuesday. I waited all day Monday and no show. Tuesday morning I called and asked when he was coming. No response. After several more messages he finally called back and said between 11-1pm. He was a no show. No call or text. This business is unreliable. I do not recommend it.

Excellent service and attention to detail. I would highly recommend Nature Home Landscaping because they are reliable and do great work. Their prices are very competitive and they did not do a sloppy job like other companies we have tried. They cleaned up our yard and went above and beyond what was expected. Great service from a great company.

They responded right away and were very polite and efficient.  I'm going to keep using them in the future.

I am in love with my new backyard!! I can't believe Miguel & his team were able to complete this project in only two days. They did exactly what I wanted but better. I'm already making plans to get some more things done! Thank you guys!!

Look no further these guys did an amazing job. I would highly recommend these guys for you residential landscaping needs!! I sent a message and met with Manny the next day to discuss. I explained my design intent my budget and he was very attentive and came back with exactly what i envisioned. I was scheduled in a few days and the crews came in everyday and finished the work within a week. Quality work, did what they said , what more could you ask for.

My backyard needed an overhaul after years of inattention. Manny and his crew were fantastic - they worked with me on price, showed up when promised, and did a great job. They accidentally missed taking down a small tree, but Manny got right on it to make sure that it will be taken care of. I highly recommend Nature Homes Landscaping and will use them again in the future.

Asked for a quote for landscape and they responded Sorry we can't do it with the price .
What does this mean?  They never provided a price or discussed the job.  What kind of business does not provide a quote for work?  

Not very impressive!

Very prompt response, showed up on time, work completed quickly and with quality. Highly recommend!

If I could leave more stars I would.  We needed some stairs rebuilt and stone pavers put in along a retaining wall, BBQ and fire pit in our back yard and they did an absolutely fabulous job.  Pricing was very competitive.  Manny and his team were efficient, easy to work with, very communicative and clearly have high integrity when it comes to their quality of work.  I was truly blown away at how easy and flexible they were with our detailed requests;)  I would highly recommend for any stone/ledger work.  Great quality and clean finishes. A complete breath of fresh air compared to the many other contractors we have worked with over the last year of renovation.  Could not be more satisfied.

I had a wonderful experience with this company through and through. They responded shortly after I inquired about a quote and offered to do a free estimate the next day. Our property needed a LOT of work but they gave us an excellent deal and were thorough with making sure we got exactly what we needed. The crew came through the following day and did an amazing job with all the services and didn't miss anything. We are so thankful our front and back yard don't look like jungles anymore! We definitely found our go to company for landscaping services!

The business owner answered my message quickly and gave us a fair price, the crew came out the next day and did a great job!! Will use again and recommend them. Thank you.

These guys installed concrete pavers in my front yard and it looks amazing.

Team came out poured concrete slabs at our place. Very reliable friendly and good prices. Thank you to Miguel and his team

Lots of work done to my yard and they do very good work. Attention to detail. Great communication. Always on time. No complaints! Will hire again for more work next project!

Horrible company please don't waste your time
With them. After several conversations and promises they wanted my business. I set an appointment with them and 15 min before they were supposed to show up they said they don't service the area anymore. So many options out there don't waste time or money on this one.

Manny and his crew were excellent. From the first quote, to the last walk through, service was exceptional. I wanted the driveway extended using pavers, they installed a large patio with pavers in the backyard, installed turf, removed trees and stumps. Trimmed palm trees and other yard maintenance. This team transformed my outdoor living spaces and I couldn't be more grateful. They arrived on time, set proper expectations and followed through. They left my yard tidy every day. I had several quotes with other companies, they offered a great price and even better customer service. Manny reached out several times to help brainstorm and create my vision, even before I officially hired him. I will definitely hire this company for future projects and encourage everyone to do the same.

Well, Nature Homes Landscaping did it again! I used them before for my pavers and called them up a second time to put in some rock and pet turf and OMG we love it, and so does our dog! It was nothing but dirt and weeds before and we couldn't grow any grass since the tress shade so much. Nature homes landscaping, as usual, were cost-efficient and got the job done in two days! I already showed all my friends and I know some of them plan to call them up soon, you should too! Miguel and his brother Manny are great to work with and so is the team. I am so happy we found these guys!

Amazing experience. They exceeded my expectations all around. On time, friendly, knowledgeable, amazing work and tons of options! They also work quickly and are easy to coordinate with. Would recommend over many other landscaping companies in Phoenix

Manny the sup came out to give a a quote. He was very nice and gave me a quote for the initial work for 360.00 then 60.00 bi weekly.  They came out a couple of days later and did a great job however the crew tbat came out says my valve in the back yard is broken that it would  be 120.00 to repair.   I have never had an issue with the valve in years.  All i asked them to do was to fix one sprinkler head.  I dont know if it was ever fixed sibce they dobt repky back.  Now i have a system that doesn't work but want to charge me for whatever they did to brake it.  The only way to reach them is through Yelp.  It's sn inconvenience.  They dont communicate or reply to my messages.  Not a reliable business.

I really wanted to write a good review.  If I had written it right after the backyard cleanup they did, it probably would have been 4 stars.  However. that has changed.  The crew seemed to do a good job on the cleanup.  However, I reached out about a month after to start monthly maintenance (which I got a quote for during the cleanup quote) and it has been nothing but communication problems since.  Messages go un-responded to...I am told one thing and then they don't do it.  Now, radio silence.  Also, they didn't actually pull or treat any of the weeds during the cleanup, they only cut them down.  So, now the yard looks like they were never here and they aren't responding to the monthly requests.  Because of this, reaching out to other companies, they think I need an initial cleanup since it looks like it never happened.  Very disappointed.

Can't say enough great things about Nature Homes Landscaping! Miguel came over and gave us a great estimate, tips to find the best plants and his team came over shortly after. They worked so quickly and what would have taken me a couple days, they did in TWO hours! So worth every cent and more. I plan to use them on any future projects.

Manny and this team have done an amazing job at completing a project for our backyard. I made an appointment and was able to chat with him over what kind of work I wanted to do in a section of my yard. He emailed me all of some options with a variety of different styles to work with my budget. This crew showed up on time and started to work on my project and in a few days everything was done and came out amazing. This company definitely was great to work with they have outstanding customer service through the entire process and everything couldn't have been better. I highly recommend these guys to everyone!!

They trimmed huge trees that were coming into our yard, removed all the rock from the backyard, and removed a lot of shrubs and bushes in our yard. They were quick, efficient, professional, and cleaned up after they were done. All for a great price!! Would recommend them to anyone!

Amazing work! Quick response! Work was done fast and efficient with a good price. Could not be happier. 110% recommended!

Manny was amazing! Great customer service! And such awesome work! You would never know our yard looked like a jungle before he got here! Would definitely recommend to anyone needing landscaping services!

Just had Miguel and team out to trim a badly overgrown tree in our backyard. The crew was very polite and efficient. They did a fantastic job, and did a phenomenal job on cleaning up, pool and all! Best of all, price was great and they did it within 24 hours of requesting a quote ( which was done over the phone with a picture). Will definitely be calling them again.

Miguel and his team were great!!!  I just used them for the first time but from start to finish they were SUPER professional and so nice.  Miguel responded to me quickly on Yelp, easy to communicate with, and got us scheduled for a first time treatment within a few days!  I would highly recommend them for your landscaping needs.  Not only did they do an amazing job, but they cleaned up after so nothing left for us to do.  A couple of things I asked them about (because I know nothing about plants and how they grow, etc) they answered me with a smile.  SO glad I found them and will be using them for monthly services that I hope are as great as this one.  Thank you!!!

What an amazing crew! This company is great. Good prices and just overall very impressed with quality and speed of work. My first time hiring a landscaping company and very impressed. Will probably set up monthly services with them. Life long customer.

Wow!!! FANTASTIC service from the initial consultation to completion of all work within 24 hours of contact on yelp. We are beyond satisfied & will be calling these guys again for all of our groundskeeping, and home maintenance needs. Highly recommend this team!

Miguel and his team were excellent! They are super friendly and professional. We've signed on for monthly maintenance!

We hired Nature Homes to trim several of our overgrown trees and these guys were terrific. Their quote was very reasonable and their work was great. When we asked for a little extra trimming on our trees they were happy to accommodate us. About 1/2 of the companies we contacted to bid the project sent out tree experts that wanted to charge us an exorbitant amount of money to do the work. We almost fell into that trap. Grateful that we found this company.

I met earlier in the week with the owner Miguel. He was polite and professional. Miguel took the time to listen to what I wanted (I don't prefer the sculpted ball bush look) and wanted something more natural. The team that came out to do the initial clean-up work was great. They were so thorough and must have been here at least an hour if not longer. I had had service 45 days earlier so my property wasn't  severely over grown. They did exactly as I asked, unlike any previous landscaper. Miguel even showed up to review the team's work.  I especially like the fact that I will have the same person who is assigned to my property so I can count on consistency!!! They were priced extremely reasonable against 3 other companies I vetted. I'm looking forward to a long reliable relationship with Natures Homes Landscaping.

Miguel and crew did a great job removing an old Mulberry tree and a smaller one. They did a great job, good attitude and good clean up, and good price.

Our landscaper is friendly and knowledgeable. Always shows when scheduled. Our front and backyard look great! Hired landscapers as a father's day gift. My husband loves the gift that keeps giving!