Envision Landscape and Design

If you're like me, you have no experience with doing a yard renovation and don't know who to trust. You've heard the nightmare stories and talked with at least 10 different businesses to find the right person to take on your project.

You can stop looking now. From our first interaction with Rafa, his professionalism and understanding was immediately evident. He spent most of the time listening, really listening, to what we were struggling with and what we wanted to see in our yard. He was responsive and provided extremely high-quality modern designs. We were very nervous about the design and materials, and Rafa came over to our house with a bunch of samples to sooth our nerves. Of the 5+ bids we got on the yard renovation, Envision was in the middle, but our relationship/trust with Rafa was one of the most important parts of our decision.

We were prepared to sign the project documents and get started when we received some news that changed our life situation, and had to scale back our budget and timeline significantly. Rafa handled the change with supreme professionalism and we were able to work out a new plan to fit the new budget. Rafa didn't have to do that, and we are very appreciative that he did.

For the project itself, we had the weeds/grass removed from our yard, an drip irrigation system installed, replaced our worn artificial turf, and covered the yard with existing rock. The workers were very professional and respectful of our property. When it came time to finalize the plan for the artificial turf, Alberto came to the property and marked out all the options and talked to us about each one. We had one small incident where our water was off for most of a day when installing the irrigation system, but I reached out to Rafa and he immediately resolved the delay.

Our project finished a few days ahead of time and on budget. Overall it was a great experience and we would recommend Envision Landscape and Design to friends and family looking for these services. I'll try to include some photos, but most of the work (weed/grass removal and irrigation system) can't be seen.

They came out and took quite a bit of time with us , but that time was wasted . It has been almost 3 weeks and no estimate . We came to AZ specifically to find a landscaper for our house we are building here. He said he'd send and estimate in a week- after 10 days I checked in with him , and they said it was almost done , but  we are leaving tomorrow and he never got back to me with anything . The worst thing would be to choose a landscaper who is uncommunicative when you're coming in from out of town. When our house is finished,  we will fly over to make sure our project is done,  and they aren't responsive enough to take a chance on .

I wish my experience with Envision was great, but it was not. I feel blown off & cheated out of money & final product. The issues started toward the end of the project, first was missing weed barrier within the border of my decorative rock, which wouldn't have even been caught if weeds/grass didn't start growing through. While it was corrected, the rock was merely scooted aside and mat laid, which caused large gaps to which there is still weeds/grass growing through my rock boarders. The largest issue was the clean fill dirt & top soil. The entirety of the fill was not clean and had massive amounts of rock in it which sod cannot be placed on due to root contact / irrigation issues. I contacted Rafa advising of this (which should have been caught) but again, wasn't & he said quote its not our fault - you are the professional proving a service, it is 100% on the company not ensuring your product is up to standards. He sent two people to rake the yard of rock the next day however it was not successful. His crew before leaving for the day advised me they need to re-do the entire fill/top soil as the more they raked the more rock came up. When I asked Rafa to call me to discuss, he said he was at a Dr. Appt and would call me after, that was April 19th, I have yet to hear from him. He got his money, and I am no longer important, I waited plenty of time to give benifit of doubt before writing this. Additionally, after the crew raked, they exposed PVC pipe for irrigation which should be at a minimum 4in under the ground. All around there were too many issues that were not caught, not corrected and the owner could have cared less. I'm sure some excuse will be posted in response, but please take this review not as being spiteful as it won't change the issues I now have to deal with out of my own pocket, but as a warning and my experience with Envision to search for a professional elsewhere.

I love this company!! They are patient , so hard working and amazing!!! I will use them from here on out for all my future projects. Their product is amazing. Their timeline to finish my project was amazing and their pricing is so reasonable. I love this company. Rafael is so responsive and willing to work with any budget or projects. Highly recommend!

Quote Process
- Quick response to scheduling a quote
- They showed up on time
- The quote was emailed 24-48 hours
- With the quote you can view rock and paver choices

Payment Process
Option to pay online is great! You pay 1/2 before the project and pay the rest after.

Material Delivered
Martirial was delivered professionally on the date promised.  

Day of Project
The owner and crew showed up early and completed our small project within 6 hours. They left the area spotless!

After Project Follow Up
The owner called us to follow up. Not necessary but it was a nice touch to hear from the owner after the project was completed.

The Project
The final outcome blew us away! Beautifully and professionally done (see the before and after pics). We will for sure be calling Envision back for future projects.

Rafael was able to meet 1-2 business days after inquiring with Envision Landscaping via Yelp. We did a walk-through discussing what i wanted which included around 500sq ft of pavers, irrigation repair and raising my backyard block wall. Although I had my own vision, Rafael was able to give his professional suggestions allowing us to collaborate on the overall outcome.

I met with about 8 different companies and what stood out with Envision Landscaping is the thorough breakdown on the invoice and presentation. A proper breakdown of where my money is going is very reassuring, especially not being very knowledgeable on terminology and work. The presentation was surprising to see because this company used a drone to capture ariel view photos to outline where the landscaping work will be conducted.

Overall, the experience was very pleasant from start to finish. The craftsmanship was very precise during the demolition, execution and clean up. I am very happy with the outcome and how fast they were able to complete the project.

I would definitely recommend this business.

Rafa and his team did a great job on our artificial turf install. They were professional, efficient, and reasonable on their prices. Thanks!

I had a great first meeting with Rafa and then never heard from them again. I called and was told if have an email in the next few days and that was 2 weeks ago now. Don't waste your time

***UPDATE***
I was never asked for my final plans on another project. After first meeting I was told you would be back the next day with the grading guy. No one came. Called the office. They said you didn't realize you couldn't make it out and you would come that Saturday. I told her we weren't home Saturday. No idea if they did come because we never heard back from anyone. After that, our last communication was 5/27 and I was told to expect something the following week when the family was back in the office. I understand there was a loss in the family and am sympathetic to that. I followed up after receiving nothing that week. I texted and called the office. A woman said to expect something in the next few days. Still nothing. So I didn't try to engage many times in my end. This was the last communication.

Before they remodeled our backyard I told them what I was looking for (types of pavers, artificial turf, plants, etc.). Rafael guided me to what would look best for the size of our yard and he very helpful and communicative throughout the entire process. I loved the blueprint video they sent to us before starting the project so we could get a picture of our backyard's potential. Prices for each detail in the remodel were written out clearly. Best part was they basically remodeled our entire yard within 2-3 days. They get the job done fast and do it well!

I appreciated the reply to my review and the honest apology, as well as the offer to take 10% off my estimate. Rafa was communicative after that point, and scheduled another in-person estimate as my scope had changed. He was able to get someone out quickly, and they were friendly and took the time to ask me questions about what I wanted and give recommendations. I received an estimate that next day that was fair.

Rafa was quick to reply to my questions via text regarding payment and timeline.

Ultimately I decided to go with another landscaping company but only because they were able to offer a slightly lower price. I would chalk the initial bad impression of Envision Landscape to a one-time mistake.

Awesome experience with this company. Rafa was professional, courteous, personable, straightforward, and gave a reasonable quote for what we wanted. The project was done less than the time promised, and the clean-up was flawless. We obtained up to six quotes from some of the top companies, and Envision's was the best! Kudos to Rafa & his crew. They definitely deserve a raise! lol

After being burned by another landscaper I was hesitant when looking for another. Rafa listened to what I wanted, was speedy in his responses and a great communicator. Executed our project beautifully and now we love our front yard. Will definitely be using them again for our backyard in a few years!!

We reached out to Rafa at Envision for some help with our backyard project and he was initially very responsive. He came out to our house a few days later for a free consultation, very friendly guy and gave us some good suggestions. He told me he'd be sending me a quote within 24 hrs.

Unfortunately I never got the quote, so I followed up with him 5 days later and asked for an update. He told me he'd have the quote for me by midday, which was about 4-5 hrs from then. I never got the quote. It was the 2nd time he had broken his promise. I texted him that night close to 8pm saying that I never got the quote, and he just left me on read. This was well over a week ago - I never heard from him again.

I really liked Rafa when we met in person, but it's really important not to overpromise. It would have been nice to get an explanation on why he never was able to send the quote. Was he too busy to take on the project? Not enough help? Whatever the reason, I'd recommend he try to be more honest and straightforward.

Rafa and his team brought our backyard TO LIFE! They designed and executed an absolutely immaculate back yard for my husband and I. They installed turf, rock and an entire backyard drip system, extended our travertine patio, built a BEAST of a gas fire pit, and planted a ton of plants for us. Our backyard is so amazing that we never want to come inside. Rafa and his crew listened to our vision and then took it, made it better and brought it to life. They were timely and responsive throughout the process, answering all of our questions and keeping open communication. We would hands down recommend them to anyone who asked if we know a good landscaping company.

Envision KILLED it!  They haven't posted any pics of our job yet but ours is the King job.
If you look at it for a quick glance you'll be blown away. Everyone who comes over is very impressed with the finished product.
The thing that I see most is the attention to detail, and they did that perfectly (and I'm picky). The spacing between all my travertine steps is uniform and perfectly square. The rock borders around my paver walkway is uniform on all 4 sides. The spacing in-between plants is correct, the trees are facing the right way (it's a thing). The irrigation is well hidden yet easily accessible. And the drainage!!!!!  My yard had flooding issues before Rafa and his crew came out but those issues are GONE!!!
Get your quotes (I got more than 10). You'll find Envision to likely be somewhere in the middle but they did TOP TIER work. Great value, great experience.
And his crews have been with him for years. He's got a great team- no dirt bags.
I'm using them again when we do the front yard in the spring.
Get them to come quote you!

Wanted to get my back yard remodeled and thought I should get multiple quotes. I did just that and envision landscaping came in with a very competitive quote so along with this and after meeting Rafa I decided go go with this company. The communication and service was top notch and I knew what was going on every step of the way. I have already told friends and family to reach out to this company when ready to have work done. Strongly recommend and when I do my front yard I'll be calling them back.

Envision Landscape did an awesome job on our backyard pavers. They replaced our patio post that had rotted, rerouted our sprinkler system to accommodate the new design. The new pavers look fantastic. Would highly recommend this company. Rafa is very responsive via text with any questions.

Perfection, Rafael responded quickly to schedule my quote. Had the bid to me in a few days. Work on my front yard was scheduled and completed on time.
Liked him so much when it was time to complete the back yard I only had to call him once, project was scheduled and completed as promised.  We love what he has done for our house and even gas followed up to make sure everything is to our satisfaction.  Thanks to Rafael and his team. 5star.

Rafa and his team were nothing but professional, courteous and fast.  He finished our back yard around our recently installed saltwater pool both in half the time he estimated and weeks ahead of schedule.  Because his quote was so reasonable, we were able to add both larger box trees and landscape lighting to our yard, giving it a very welcoming, finished look.  As others have stated, we hardly ever want to go inside anymore-!  They truly gave us the gift of the outdoors again.  The Envision team is so hard-working, detail-oriented and take such pride in the artistry of their work, to the extent that when I said I was worried that our drip controller wasn't set properly, Rafa volunteered to make the long drive back to our place to verify it for himself.

Great experience from beginning to end.     Rafa came out when promised and discussed the project.  He came up with a reasonably priced proposal and his team got the job done ontime with great results.

Absolutely fantastic company to work with! They made all our drams fr our backyard come true! Great communication skills.  They were quick and we loved the 3D video! They listened to our every word, land they et us add and delete items throughout the process.  Super affordable too!

I would recommend envision to everyone I know.  Long story short we could not be happier with the work and it was done ahead of schedule and in half the time quoted.  Very responsive with a personal feel!

I've been researching for a project for our warehouse (well actually a few) & i requested a quote from Envision but Unfortunately they couldn't provide the type of service we needed. Per pics on the website they do beautiful work.  Rafael couldn't help us but did offer a recommendation. Which I have found is VERY FEW & far between to get responses let alone help out with a recommendation. It is much appreciated. Thank You!

We highly recommend Envision Landscape & Pools for your landscape project.  We contacted them to come out and give us an estimate for various items we wanted to have completed around our house.  They were prompt, courteous and professional.  We selected them to complete the work and we are thrilled with the results!  We're so happy with the results that we are looking into having them complete another project we were thinking about having done.  

We had our front yard updated, which included tearing out the front concrete walkway and replacing it with pavers.  We had pavers and a 4 ft wall installed around the pool equipment in the side yard.  And the other side yard we had rock replaced and our faux grass reinstalled after it was torn up for some foundation work.

Communication was great and it was completed in a very timely manner as well.

Quick, professional and very responsive - and grade A quality work. I couldn't recommend them more! Rafael is extremely helpful and is always quick in getting back to me with questions and details.

Let me start of by saying Rafael and his crew did an amazing job on installing our turf. We could not be happier. We went with Envision Landscape and Design because they were very responsive and more than helpful. They came out, took the square footage of the area we wanted turf in, and gave us a quote within a day. When it came to the job itself, they had supplies dropped the day prior, then came the next day and installed the turf. The install looks absolutely perfect and the clean up was amazing. No matter how small or big the job is, Rafael at Envision will take care of you! I love that this company doesn't ignore you just because you have a small/simple job. They will take care of you no matter what the size of the job is. They have amazing communication, great attention to detail, and will ALWAYS answer any questions you have. If you are getting ready to install turf, I urge you to use Envision.

I hired Envision to re-do the front and back yard landscaping on my Arcadia-area home and they did a wonderful job.  I had initially contacted them in January of this year when I had a different, simpler concept in mind, and Envision quickly engaged with us and provided a detailed 3D model to preview the finished product.  I had other home projects going on at the time, and wasn't quite happy with my own plans, so I put the project on hiatus.  In May, I re-engaged with Envision with a new proposal and Envsion was immediately responsive in preparing a new plan, and I was put onto the schedule.  The majority of the project involved removing my existing front Travertine paver walkway and concrete driveway, and replacing both with brick pavers.  The plan also called for new decorative rock and plants in front, new lighting in front, new decorative rock in the back, and removing 10-15 flowering bushes from the premises.  Everything about the process was great - the communication, the crew, and the final product.  There were minor deviations along the way, as there always are when a lot of work is being done, but Envision was very good about accommodating my requests being flexible throughout the project.   I would hire Envision again for any future landscaping projects.

Really can't say enough good things about the crews at Envision. I went through an extensive bid process for my landscaping and while not an enormous undertaking (or budget) it was a big expenditure for me and Rafael/his team were incredibly helpful at every stage. The final results were nothing short of fantastic.

Excellent response and planning, excellent workmanship, excellent cleanup !!!  Good people, kept on task, finished project as planned.  I'm very happy with my new patio!

Never heard back from them.  I called after contacting them, they told me that they would come out and give me a quote for replacing a driveway.  No follow up.

Rafael is the man. Great communication from start to finish. You can tell he wants to get it done right -- put in lots of extra time fixing little things to make his team's part of the job successful long term (e.g., rebuilding my irrigation valves/manifold).

I plan to contact them in a couple months for a pool install.

Rafa was an excellent communicator. His crew worked hard and they made our backyard a place we now love. Highly recommend!

Envision did an amazing job on our backyard ! With a two year old we wants our new built to have a clean backyard asap. Envision got it down in less then two days! Biggest customer satisfactory: the rock order was coming late so they had to leave but on they way out they saw the driver and turn around! It goes without saying we are more then happy and will be recommended them to everyone we know.

Envision Landscapes and Pools is an amazing company.  They provide world class customer service from the beginning to end of the project.  They truly take the time to understand your vision and support, with possible options to enhance it.  You can tell that they are in business to take care of their customers needs and will not cut corners like other companies do.  From the person that provided me the quote, to the manager on sight working with his team to complete the project, I can honestly say were simply professional, detailed and amazing.  They truly have earned a loyal customer for life with me and my family.  Thank you for making our backyard vision come true!