Kohler Signature Store by Hughes Supply

We ordered 5 new toilets from the Kohler signature store in Scottsdale.  Although we had some delivery delays as is common these days, we couldn't be happier with the service that our salesperson, Linda, provided.  She reached out to us frequently to keep us appraised of the status of our order and was always extremely friendly and helpful answering any questions that we had.  We now have all of our toilets and are very happy with them!

My husband and I spent over $5k in January of 2022 to re do our master bathroom. Here we are, June of 2022, and we still haven't received any items yet. And we were just informed that items we bought and paid for in January are now no longer being made. The communication from this store and our salesperson has been terrible. The amount of waiting has been unacceptable. One of the reasons we choose Kohler Signature is that the items are made in America. We figured the supply chain problems wouldn't be as bad. We were wrong. This company is terrible. Do not bother wasting 6 months of your time with this store.

Love the Scottsdale Kohler Signature Store!  Purchased the Sea Salt Cast Iron Riverby sink, Vibrant Stainless Crue Faucet and The Little Gourmet Drinking Faucet. Thank you Lauren,Todd and the Kohler Team for your exceptional customer service and expertise!