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Floor Coverings International

Floor Coverings International


Phoenix AZ

Description


Welcome to Floor Coverings International in Mesa, AZ. We are your premier flooring store providing a truly unique shopping experience. When you book an appointment with our design associates, they come directly to you with samples in our mobile showroom. This makes the process of seeing your floors not only easier but gives a better expectation of how your new flooring will look in your home. Our inventory includes hardwood, carpet, laminate, vinyl, tile, and more from top brands. Whatever your flooring needs are we have you covered. Visit our site today to see your options and learn more about our process. When you are ready for your new flooring contact us to book your free in-home consultation.

SERVICES


Reviews


Angela O.
Angela O.
08/06/2020 12:00:00 SA
I can't express how grateful I am for Kris. She replied to my email very quickly and was at my house within just a couple hours. Professional, caring and overall a great person.

I am going through a complete kitchen remodel. I had all the previous ugly 90's tile removed and was ready for floor installation. It had been a month of no floors in my kitchen just unfinished concrete slab. I had purchased the same floor I have throughout my living space "GripStrip plank style vinyl flooring". You know the budget friendly cheap stuff from Home Depot. I thought hey it be easy. Well after some guy basically ripped me off and didn't complete the job I was beyond distraught. STAY AT HOME MOM with a very active 2.5 yr old and a mobile 7 month old I NEEDED floors ASAP.

KRIS came to the rescue. She could clearly see how in need I was for floors and wasn't about to let me install them myself (my last resort). This job was small but challenging and I got installer after installer declining the job because "they don't work with that floor". To say the least I was losing hope and then Kris came eased my nerves and GOT THE JOB DONE. Something I'd been trying to get completed for weeks. Kris worked her magic and found two great installers. They were at my house within a couple days and finished install in just a few hours!

If your looking for good quality work, a genuine person, honest, professional and veteran! Go with Kris. I know for fact when I'm ready for some great quality floors (real wood) I will be giving her a call. For now I will enjoy my newly installed kitchen floors and have a breath of relief that I can let my toddler run free around my house again.

Thank you Kris! You and your company Floor Coverings International were amazing!

Kathy Holden P.
Kathy Holden P.
2/19/2022
We used Floor Coverings international Mesa to install new glass tile in foyer, living room and dining room.. Truthfully they came in a little higher than  the other two bids, but we were so impressed with their high reviews we decided to go with them. The job was done so quickly and so expertly we were thrilled. The owner, Kris, checked in often --the entire job took two days. The installers were professional and polite. The entire experience has been positive....wish I could give them more stars.

Shirin A.
Shirin A.
9/27/2022
If you need any work done related to flooring, call Kris!! She was extremely responsive, considerate and very helpful. She had a warm presence from the moment she entered my home, and when you can tell she cares about her clients and the quality of her work. And if she can't help you she will direct you to someone who will. She saved me a lot of time and money, and is my new go to for flooring.

Michael M.
Michael M.
02/11/2022 12:00:00 SA
I very rarely write reviews but feel compelled to write one regarding this business because they were fantastic. Kris, the owner, and Joy, the designer, were GREAT to work with. They worked hard to find exactly the right flooring we were looking for to replace carpet in 7 rooms in our house. They were responsive, extremely pleasant, professional, flexible and communicated well.
The installers were top-notch. I highly recommend them for your flooring needs.

Alexander W.
Alexander W.
09/03/2020 12:00:00 SA
Really professional company. Kris is very professional and friendly, I had a really small job (30SQFT) no other company would touch it because it's so small of an area, kris had no issues coming out and giving me a quote and completing the job, I am extremely happy with the outcome and I would highly recommend others to use Kris, not only to support a veteran but to also get the job done right. Kris was always on stand by to help with a questions or concerns.   will be using her company again

Michael B.
Michael B.
1/26/2022
Very communicative with customers and backup their product. Have their own installers so you are not getting independent installation that can be hit or miss.  Strongly recommend.

Rod P.
Rod P.
08/07/2021 12:00:00 SA
I made a mistake and went to the address listed on the internet. I walked in the open door and was looked at like I was trespassing. Then they raised the voice and ask if I had an appointment. I said no and they said why are you here because nobody is supposed to come here. If they don't want anyone to come to there place of business they should remove their address from their websites.

D D.
D D.
3/19/2021
First of all let me start of by saying. The owner is amazing. She is professional, courteous and really easy to work with. She took our call on a Sunday and set us up for an appointment the following Tuesday.
  When she came to our house on Tuesday. She showed up with a mask and practiced social distancing. She brought in various carpet samples and let us feel the different in fabric and feel of each one. She was not pushy or using sales tactics most people use. She allowed us to make our own choice and decision on all our flooring. The whole process was fantastic from start to finish.
 Her installers showed up with a mask and were really profesional and courteous also. They made sure everything was perfect before leaving even vacuumed each room. The install is perfect. If you need anything related to flooring or the many more amazing home projects and services they offer. PLEASE PLEASE CONTACT THEM. You will not be disappointed.

Marcus B.
Marcus B.
11/10/2020 12:00:00 SA
I called Kris at Floor Coverings Intl with a last ditch plea for help. Another contractor didn't show and we are selling our house and had a deadline days away. Kris listened and said she would call me back after trying to rearrange some things. She did. Kris sent an associate out to make sure she wasn't over promising and FaceTimed with us to discuss specifics. Then Mario and Jesus came out to our job and were spectacular. They suggested a better tile layout, they helped an elderly neighbor struggling to unload some potting soil, and worked late to meet our deadline.

Ron E.
Ron E.
11/10/2020 12:00:00 SA
I asked her to match existing tile. She said she found it and placed the order. She came out and installed it. We noticed it was dull and lacked the shine of our existing tile.  She said it was grout haze and it would clean up.  It never did after 5 through cleanings.  You can't even mop it because its so porous. Nothing like the original tile.  She said it was the tile companies fault and that they would replace it.  They came out and said it was what she ordered. What she ordered was more of an exterior tile.  SO now I have tile floors that can't be mopped, look dirty because of the finish, and she wont do anything or return my calls...She'll post excuses, but they are just excuses, she won't try and make this right...

Dave G.
Dave G.
8/21/2021
We selected this company based on reputation and reviews. They were on time with quality work at a reasonable price. I highly recommend this company if you're considering replacing your floor, you won't be disappointed.

Debbie S.
Debbie S.
5/24/2021
Great customer service from start to finish. New carpet in living room is fantastic. Highly recommend for flooring needs

Teresa G.
Teresa G.
11/10/2020 12:00:00 SA
Outstanding! Start to finish, Kris is AMAZING! Super responsive, listened to the need and showed product that totally matched our expectation. She has a very talented crew that came and got right down to business. We are now loving our new home and are circling back with Kris to put fresh carpeting in the house that we will be selling. I highly recommend Kris, for flooring or bath remodel needs, she is fantastic! Thanks so much!

Mike P.
Mike P.
6/24/2020
We had a need for a repair of some flooring we installed and we called Floor Coverings International - Mesa.  Kris came over provided the expertise on the best way to fix our flooring problem.  A couple days later she returned with a couple pros who did a great job!  They made our flooring look much better than it did before we called them.  Kris and team were very professional and insured we were completely happy with the work.  We will be calling them again!

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