Highly recommended to us by our realtor and sellers' realtor. Lack of follow through, missed appointments, always an excuse as to why appointments were missed. Called another pest control service in the area and had property re-inspected. Apparently Bug Commander didn't think we would ever crawl under the house or go into the attic to confirm their work. Now we have pictures that clearly show the work they claimed to have completed was not done. Such a disappointment. We like supporting small local businesses but this one won't get our business ever again.