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All Valley Locksmith


13026 N Cave Creek Rd Ste 101 Phoenix, AZ 85022

Reviews


David R.
David R.
9/15/2017
I went into this shop because I had an original key for my nissan and I always have to jiggle the key to work, the gentleman their was polite and says "Lets see if I can decode the cuts and make you a new one". When all said and done the new key worked like slicing through butter. I definitely recommend here for all your automotive keys.

Paula F.
Paula F.
12/07/2016 12:00:00 SA
Just got off the phone with this company and he got frustrated when I asked for a price, basically hung up on me without saying goodbye. Customer service could use some fine tuning.

Pam S.
Pam S.
12/04/2011 12:00:00 SA
I had a couple of keys made, routine simple padlock keys.  One of them was hanging up a bit in the lock, so I took it back and asked for a replacement.  The man there that day refused to believe that the key was hanging up, and that the original was not, and he was refusing to make a replacement key.  I politely persisted, which made him angry, so after harrassing me about it, he finally made me a key out of a key blank with notches -- some kind of reject or second and tossed it at me.  

I had rental property for 20 years, so I have had occasion to have hundreds and hundreds of keys made.  My experience is if I take a key back to a locksmith and tell him it's hanging up and ask for a replacement, they make a replacement, no questions asked.  I have also been in retail all my life, and I would never think of treating a customer the way he treated me.  The guy there that day was rude, condescending, arrogant, and demeaning.  He should NOT be interacting with the public.  I won't ever be patronizing this place of business again.  NOT recommended.

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