Action Gates

I had a very large project, 6 gates total (3 RV gates and 3 single door gates). I received about 5 different quotes from companies on craigslist, google, and Yelp. Action Gate had a competitive quote compared to others. When Gary (the owner) came and did the quote, it was clear that they pay close attention to details. They used a high quality powder coat and every part of the gate has good welds. The installers were the same men who fabricated the gate. I believe one of them said he has been with the company for 14 years and spoke highly of his boss. He was proud of his work and it showed on the gates.

Out of all 6 gates, not a single one had an issue. I was anticipating that there would be at least one gate that didn't fit or would swing the wrong direction - but that was not the case. All gates exceeded my expectations. They painted the bolts that secure the gate to the block wall and even the little pins on the springs (small details). The gates are beautiful.

These gates with the powder coat and composite wood should be maintenance free for a long time.

I suggest you spend time making sure your project is reflected correctly in the contract, such as door swing direction, deadbolt type, handle type, dimensions, etc. On six gates, this was a big task. Everybody will have a better experience if all expectations are clearly written in the contract.

Action Gate did not always answer phone calls. Just try back again a couple of times and send emails. Diane will get back to you.

Overall, a very happy customer. Great value and beautiful gates.

What could have been a great experience and review has unfortunately taken a turn for the worst.  

About a year ago, I decided to get a new fence at one of my properties.  I had Action Gate and Fence and another well-known competitor come out to provide free estimates for the gate that I wanted.

Scheduling was relatively easy online and was followed up by phone calls to lock down a time and confirm.  

Gary Lynch from Action came out, listened, and
Action Gate was about 40% lower than the competitor, so my choice was easy.

Payment was half up front and half after completion. Easy enough.

Installation was completed on the timeline they provided and I was very happy with my new gate.  

Fast forward about eight months.  One of the planks developed a significant crack length-wise down the center of it.

At the time, I was also looking to get a new fence installed on my balcony, so I reached out to action Gate and Fence online again and submitted a request for warranty service on the gate and a free estimate on the fence.

I was called back promptly and advised them that I wanted to first get the gate repaired and then we could move forward with the estimate on the fence.  I was told that someone from the warranty department would contact me regarding the gate.  That's where everything turned south.  I have since reached out to Action Gate and Fence every week or two for the past five months to follow up and get the repair completed.  I have heard NOTHING!  Not another call back, no one has showed up to take a look at the gate.  NOTHING!

My only possible conclusion at this point is that Action Gate and Fence uses inferior quality materials and their follow-up/warranty service is non-existent.

You apparently do get what you pay for and Action should seriously consider changing their name to Inaction Gate and Fence.

STAY AWAY from Action Gate and Fence!

*ONE STAR*

It's been impossible to reach anyone at this business. I have submitted an online estimate request at least twice, left multiple messages, and called several times with no response. My family members also called multiple times. We took our business elsewhere because this did not bode well for what to expect if we had actually hired this company. This was disappointing to say the least.

Action Gate & Fence did an amazing job on my custom steel and composite fence and keyless gates. The whole team was very courteous and knowledgeable. Very solid work at an affordable price. A++

Exceptionally happy with the full team at Action Gate & Fence! Gary's industry expertise paid off with his clear understanding of what we fundamentally needed but also proactively sharing ideas on how to upgrade our plans and stay within budget. The field team was respectful of our family, our property and our neighbors. The office team managed all the communication in a timely and clear manner that made a complex residential project manageable. Most impressively, the project was done within the time frame and budget projected! What a relief to finally have our home's curb appeal secure and impressive!  Would definitely recommend! - Kimberly, Chandler AZ

We love our new gate!  It is so easy to open and close. Considering one side is 14 feet wide. The process was very smooth from start to finish.  We highly recommend using Action Gates!  You won't be disappointed.

I was puzzled by the last review. I have used this company for a long time and never have had an issue. It has been so long since they put in my gate that I really don't remember when it was put in. Every time the gate needs adjustment they have sent some one right over. They are friendly and helpful. So far they have not charged me for the adjustments. I would suggest that if you don't want cracks in the wood, use fake wood. Gary recommended that to me and the gate still looks brand new.

I needed a new gate for my house so asked my good friend Google.  This placed popped up and they have a solid web site and look pretty reputable ( actiongateaz.com ).   I sent them a request for an estimate via their online contact form.  They got back to me via email after a few days to schedule an appointment.

Their rep (Gary) arrived within the time-window given.  Turns out he is the owner and couldn't have been a nicer guy.  He looked at my current gate configuration and listed the replacement options in an honest and straightforward way.

My wife and I decided on a new gate on the spot and placed the order.  He said it would take about 3 weeks to make and install the thing because his company is so busy.  The only bummer is that it took over a month but it is ok because our new gate looks fantastic.

Scheduling the estimate and install were both a breeze, they have great customer service and a great product.  I'm told my gate is going to last forever so I probably won't have to use this company again, but I would in a heartbeat if needed.

The only thing I didn't like is that they didn't call me after the install to make sure everything was ok.  Another thing is that I chose a stupid handle/lock combo and Gary didn't tell me it was dumb when I ordered it.

I was looking to replace my 28 year old RV gate on the side of my house.  I did my usual research online, and had two companies come out to give me an estimate, as well as two estimates by email.  The four companies were pretty close on price, but Action Gate was the lowest by about $100.  The salesman met with me as scheduled to go over the specifics of the job which only took about 15 minutes.  I chose the color of the wood composite and the frame and it was a done deal.  

The crew showed up to do the install shortly before their scheduled time, and had the job done very promptly.  The gate looks great, and the quality is outstanding.  It was such an improvement from the awful gate I had before.

The only issue I had is that there was a mix up on the color of the frame, and it set the job back a few weeks, so it took six weeks to get it installed.  Otherwise I would give Action Gate the full 5 stars.

I Worked with Gary (owner) and Diane on a rolling gate for the side of my house.  I have been in the construction industry for over 10 years, as an owner and labor. I first will say that Diane was always very nice on the phone and helpful.  Gary was great to work with in the beginning and their estimates were competitive with others.  I agreed to go with them and built everything to Gary's specs so he could fabricate and install the gate for me.  There was a delay in the process on my part as other priorities came up during the remodel. when I was ready to move forward with the gate I called Diane to schedule a time to have Gary come back out. I also called and spoke with Gary to let him know that we may want to change a few minor things to the gate and sent him a few of my ideas in advance so he could review before our meeting.  The meeting was scheduled for a time between 1pm-3pm, and the morning of that day I sent Gary another text asking him to give me a heads up when the was heading towards the house. I never heard from Gary and he never showed up that day. I called and spoke with Diane the next day and she was very apologetic and said she would have him call me.  when I spoke with Gary he said he thought he didn't have to come by and all I wanted was another quote. I don't know how he could say this when Diane said she put it on his schedule and I also sent him the text the morning of... I voiced my concerns and frustrations since it was three hours of my day wasted and time away from work. I told Gary I realize it's a simple mistake and still wanted to move forward with everything. Even after saying this Gary still denied any mistake, never apologized, and seemed to want to argue that there was no appointment. He continued to be very rude and completely unprofessional, to the point where I refused to move forward with him.

I am now stuck with a concrete slab that is poured to his specs, and have to try and find someone else to finish the job!!  There are many gate builders out there that do great work and are very professional, this is NOT one of those companies.

I don't about the long term quality of these gates.  We have two of them. One was purchased 3 years ago and it is hard to close. The other one is not yet 2 years old and the  powder coat finish is starting to come off and  it is very difficult to lock. They look good but it appears Action Gates skimped on materials.

Where do I begin with Action Gate?  From the moment Diane picked up my first phone call, to the moment the gate was finished was an extremely pleasant experience.

I had a very bad experience with another company trying to get a side gate (8', split in the middle, both sides can open).  Gary came out, quotes me on the gate and didn't raise the price from the time he came out to the time I got the official quote.

Unfortunately though, it did take about a month to get the gate.  But, it was of such superb quality, the time I waited was well worth the wait.  I called multiple times to get a status and Diane was always happy to look it up and let me know.

I loved their work so much, I recommended a colleague to use them.  He was very satisfied with the quality of their work, and their pricing as well.

Thanks Action Gate!  I will continue recommending you guys to anyone who asks me.

We were looking at options to replace our walk through gate with an RV gate for our new house. This was the only company that gave us the time to ask all our ridiculous questions, and they took the time to actually answer them completely. From the beginning they were nothing but wonderful to work with. The initial appointment was a breeze, the options were all very clear and the quote was completely realistic. The installation was quick and painless. Diane was a joy to work with over the phone, responded quickly and kept us informed the whole time. They are amazing to work with and I would recommend them to anyone!