The Supple Plumber

What I really liked was the fact that he came with a box of parts in his hand after I had sent him pics of under our sink. He was prepared, and did the job in a professional fashion.

I will call again next time I need a good plumber.

Thanks Tracy

I needed to replace my hot water heater, and didn't have 2 weeks to wait. Terry was quick to respond, and got me on his schedule for the next day. He arrived at the scheduled time, and was patient and helpful with my unending questions.
I love that I'm supporting a person, not a corporation and have his number saved in my phone for the next time I have a plumbing repair beyond my capabilities.

Tracy Supple is an awesome plumber!  He's responsive, knowledgable, friendly, works quickly and fairly priced.  If you're in the market for a plumber, look no further.  Trust me (and all the other 5-star reviewers).

Responsively and accurately answered all my questions (I ask questions that I already know to feel people out, did a fantastic job, right on time down to the minute. The furnace guys remarked on how much they liked his work

Mr. Supple is one of the few that can work with natural gas and left no trace. I highly recommend him, I'm just afraid that his calendar will fill up so fast that I can't an appointment.

He even did me a favor by contacting an electrician on my behalf (which are impossible to find right now).

I'd give him six stars if I could. Thank you Mr Supple!

We had a great experience with Tracy.  Needed some help with replacing a garbage disposal.  Called up The Supple Plumber, Tracy and he was a pleasure to speak with.

We were able to nail down a time and day and had the new disposal installed and working in no time.

He was prompt, professional and honest.  I will definitely call again when we need any plumbing work done.

They were interested in giving you a real analysis of the problem instead of just making money off you. He figured out what was wrong with my water heater and fixed it instead of just replacing it. I'll use this plumber whenever I need a plumber.

Really appreciated the great customer service and help with our bathtub. Will definitely use them again.

When you scroll up and down the reviews you'll see that every one of them shows 5 stars...mine is no exception! Our water heater started leaking and I knew it was time to replace it before the whole thing gave way and flooded the basement. Tracey was recommended to me and boy am I glad I picked The Supple Plumber to do the replacement! It was like having a personal friend do the job. He and his son came in with the new heater, went out with the old one and did an outstanding job with the installation. And all for a whole lot less money than the competition! I hope we don't have plumbing problems in the future but if we do then Tracey 'The Supple Plumber' is the only one I will call.

Tracy has been here a couple of times. Once to replace a sump pump and once to repair an underground pipe my landscape crew dug through.

He's always pleasant, thorough, communicates well and does quality work. I don't hesitate to refer him to my friends and he's always come through.

WOW!  Tracy was awesome.  From the moment he answered the call, until he was finished with the Job,  (Which, by the way was just over two hours).  He was a true professional.  He has restored my faith in plumbers. Very Kind, and very reasonable with his prices and
quotes....  Thanks Tracy for such a fast and efficient job.

I had an after hours emergency and called Tracy for help. He was at my house in less than 30 minutes! He stayed until my problem was resolved and gave me some guidance on what to do should this occur again. I am definitely going to use his services in the future!

Tracy Supple was recommended by a neighbor in Mirrormont. He returned my phone call promptly, made an appointment for a couple of days out (it was not an urgent problem) and he showed up on time.
He did an excellent job diagnosing the leak from the upstairs bathroom down to the kitchen ceiling, checking the most obvious first. He found the problem and promptly fixed it!  He was very professional, courteous, and did absolutely great work with excellent value for money. Highly recommended and we'll call him again if we have any more problems or other plumbing needs.

Five stars all the way for Tracy Supple!  When I made my first call, asking for information, he was very helpful and friendly, without being a salesman.  After calling other plumbers, I decided to hire Tracy (The Supple Plumber).  I'd never used his services before, but I can tell you this - the next time I need a plumber, he'll be the one I call!

I needed to replace two toilets in my home.  With his guidance, I was able to select two different toilets (for reasons of our height differences within the household), even though I knew absolutely nothing about them.  He set up an appointment for me, and showed up as promised.  Good communication and follow-through so far.

He was very thorough on the job, explaining what he was doing and why.  He kept his work area very clean, and paid attention to every detail of the job.  He made sure (two or three times) that there were no leaks on either toilet's connections before he left.  And wow, what a difference in flushing with these new models that he suggested!  Now I'd say my old ones drained, compared to the way these two flush.

I couldn't be happier, and knowing I have a plumber like this available to me in the future is very comforting.  I would absolutely recommend Tracy to any friend of mine that has any plumbing needs, whether commercial or residential.

I try to keep my dollars local, so when I needed a plumber, I called the one closest to my house. I'm glad I did ! Tracy came on a Saturday afternoon and replaced our kitchen sink and garbage disposal. His work was excellent and he even caulked the backstop behind the sink AND have me a pair of really nice nitrile gloves (I was cleaning the bathroom).
I highly recommend The Supple Plumber. If like me, you like to support honest, hardworking tradesmen, fair prices and good work, give 'em a call!

I have called on Tracy twice for different services in the past (water heater replacement and more recently a leaky kitchen sink) and both times he has been super helpful, professional, communicative, and all around great to work with. I am very happy to have found a reliable and honest plumber! Highly recommend.

Quick, friendly, knowledgeable and above all, did not try and take advantage of the situation.
I had multiple other plumbers come out when my tankless water heater quit working and without giving it much thought or effort informed me that it would need to be replaced.
The estimates were from $4000 to $7000.
Tracy spent 20 minutes and replaced a tiny O ring and the family has hot water again.
It's good to know there are still people out there that both love their job and helping.
I am not a big person on leaving reviews but if you are needing a plumber this is the man to call.

A

Dripping tub faucet was turning into a major dribble this morning! After checking out Yelp reviews, called this company and had wonderful smart thorough plumber come out within a few hours and quickly took care of it along with a couple of other plumbing irritants that I'd been accumulating, all for a very fair.  Thanks so, so much!! - Brenda W.
Tracy came out today and fixed my water main leak very quickly. We dug it up yesterday (after calling 811 last week! ), and Tracy came today right on time and fixed it. Yay!!! Bye Bye $400 water bill!! Thanks Tracy!

Tracy answered my call after regular business hours and booked an appointment within 48 hours. He was prompt, courteous, and clearly skilled in his trade. Our issue was a mystery for a bit, but he was creative in the investigative area to identify the problem.

Ours was an issue with the condensate pump on our furnace spilling over just before the pump ran. This was two days before a move out-of-state, and although this was not quite a plumbing issue, I looked at Tracy and asked if I could set him on the task to procure and replace the pump. (I had people crating breakable items, movers packing my household items, two trucks taking donations and discard items, a professional organizer, AND a pest control technician at my house at the same time he was there; I had no further capacity to find and hire this job out.) He accepted the task, conferred with an HVAC technician for a recommendation on the best part for replacement, procured and installed it.

His prices were fair, the area was cleaned up and everything tested for proper function, and he showed me he defective part and explained how the new part would function.

I have already recommended Tracy to another friend, and will continue to do so for any friends in the Newcastle area. A good plumber is essential as a homeowner!

We had a stopped up sink and tub, we tried drano and no luck. We called Tracy and he came out same day and snaked the drain. He was there maybe about 15 min and we were good to go! I highly recommend Tracy, he was such a nice guy and really knew what his craft. Will be passing along his number to anyone who needs a great plumber :)

My husband was having a difficult time diagnosing a problem with the toilets in our bathrooms. He attempted to fix it but the problem still persisted. ( It actually got worse.) We called Supple Plumber and Tracy arrived at our house in a very short time. He was very knowledgeable. It took a bit of detective work but he found the problem and quickly fixed it. We will definitely use Supple Plumber again.

My encounter with the Supple Plumber was brief, but very positive.  I called on a Friday afternoon about a leak on my outside faucet. The owner was in the area and had a few minutes before another job. He stopped by, quickly fixed the problem and charged a VERY reasonable rate --while kindly explaining the process to me and the kids.  Something that had been stressing me all week was handled in minutes.

Tracy was awesome and saved me a lot of money today.  He was able to diagnose the issue over the phone and tell me that what I was experiencing was normal and that his services were not needed.  I have never had any type of service provider be so helpful and save me needed service expense. He is definitely first on my list of plumbers to call going forward.  Nice to know that there are still good, honest, nice people out there.

Based on other positive reviews, we initially reached out to Tracy for an emergency leakage on our 13 year old gas hot water heater.  He responded promptly and quickly fixed the leaking water hose.  We discussed options to repair/replace the hot water heater and we decided to go to a tankless unit.  This was our first tankless hot water unit, so we were unsure of what to expect.  Tracy clearly described the differences.  He followed-up with us, scheduled and arrived on time as promised.  This was a difficult install in a very small cramped corner of our utility room.  And he had to completely convert from the old water tank to a new tankless unit!  But Tracy and his son did an absolutely outstanding job on the installation. In addition, everything was cleaned up and the bid came in as promised....exactly to the penny. Honest, ethical and efficient. It doesn't get much better than that for such a difficult install.  Very pleased - great plumber!!

Great experience. I like when the owner answers his phone, take the time to chat you through the problem and outline possible solutions. Tracy showed up on time, did some simple , very effective tests to determine where the sewer clog was and navigated our mid-century plumbing to solve the problem. I now have my go-to Plummer on speed-dial, hoping I'll never have to use it! : )

I called today 5pm he was at my house by 5:30 ready to fix the plumbing issue with kitchen sink . Tracy was courteous and performed the work efficiently and completely. I was very pleased with my experience, and I would use them again.  Reasonable price as well !!

Tracy Supple fixed a challenging plumbing problem for us and was fantastic. He is down to earth, honest, good communicator, dependable, and excellent at explaining what is happening. He patiently answered questions and showed me how our system works, so if your like me and need to understand, look no further. He will not gouge you on prices and works efficiently. Highly recommend.

Tracy was very knowledgeable and helped me resolve my problem over the phone. He also gave me some free maintenance advice to make my hot water tank last. I'll recommend him to my friends.

So much yes. Where do I start?  

Tracy came in well under another bid we had on our job. He called ahead, showed up on time, clearly knew his stuff, and did the job in 3 hours (when we were really only expecting to get an estimate!). Another plumber had told us it would take two days.

One thing really notable was how smart he was about the way he did the work. He thought of the least destructive way to to the job, while still doing quality work. I could tell in a moment that he knew what he was talking about - it was like watching a seasoned detective at a crime scene.

You can't go wrong with Tracy!

Tracy is a great local plumber, super responsive and knowledgeable. Answered my phone call on a Sunday and came right over to assess a leak. Scheduled an appointment and was on time (I think he was even early). He even helped me troubleshoot an issue with my waterline over a series of text. Man knows his stuff! Will definitely use him again (very reasonable cost wise) and highly recommend.

Our water line to the refrigerator started leaking, and the shutoff wouldn't completely stop the water.  Our usual plumber was scheduling about 3 weeks out, and that wouldn't work for us.  I called Tracy, and he was at our house within 15 minutes!  He took care of the problem, and a couple other minor issues with some hose bibs while he was here.  His fee was very reasonable, and he was a pleasure to work with.  He will be our first call from now on.

Tracy is straight forward and professional giving reasonable rates.  After getting an outrageous quote from another plumber to install a kitchen sink    I researched plumbers on NextDoor and found references to Supple Plumber.  He installed my new faucet at a third of the cost of my prior quote.  Moreover, he did a professional job and cared about aesthetics.  This guy has great reviews because it's just him and he obviously takes pride in his work.  I asked him back for 3 more small jobs.

There is something to be said when an owner answers the phone, shows up with a smile (and his awesome helper/son) and does honest, dependable work. He even managed to fit in an extra job for my wife and myself once he finished work at our business. Let's put things into perspective, my wife and I run a family owned business that we are intensely proud of and don't trust our work to just anyone. He conducted himself in an impeccably professional manner, had a good sense of humor and even found a flaw in my website which I didn't even know was there. What that tells me is he is attentive to the job on all levels. All told, I had him install two faucets/sprayers, one water heater, two drain traps and a toilet shut-off all for a solid price. I had him help me through future options in case the single water heater isn't enough and he gave me his honest opinion on things rather than try an up-sell. He is any absolute asset to the area and I can't recommend him more. Polite, professional and affordable.

I had been calling around for a plumber to replace a leaking water heater that was in an enclosed space. I had a lot of problems finding someone to do the work and then found Tracy.  He had the best price and the best attitude. He worked hard within the space limitations to get the job completed. I don't think it would have worked out as well as it did with someone else.

I highly recommend Tracy for all your plumbing needs. I am so glad we found him and will call him first from now on. Definitely our go to plumber!

Tracy is an excellent plumber and a really nice guy... Very thorough and professional and did exactly what we needed... Thank you Tracy!

Tracy was right on time, professional and patiently answered all of my questions while replacing the expansion tank on my water heater. Highly recommend!

Can't say enough good about Tracy at the Supple Plumber.  He helped us replace a tub filler and shower diverter in our tub - from diagnosing the problem, to helping me understand how to select a new part, to installing it.  He was respectful, professional, kind, funny, and also quick and the quality of his work was good. He was also really responsive when we needed him to fix a leak.  We'll absolutely call him again anytime we need any plumbing work in our home.

Fantastic Service - Came exactly when he said he would come - same day as I called!  Fixed the septic discharge pump. Very reasonable price.  He will be my permanent plumber!

Luckily I came across Tracy via home advisor. Needed gas line run from existing line several feet for a new cooktop. Had a couple estimates which made me shake my head...way expensive. Tracy got back to me within minutes and was able to see me the next day for an estimate. I immediately liked him and he seemed very knowledgeable. We agreed on price which was very fair and the following day he came out to perform the work after another job he had going on. He was quick, clean, and provided us with information to finish the cooktop install once we were ready. He also stuck to the estimate cost so no suprises. I'd recommend the supple plumber for any job based not only on price but the quality of work and because he's a really nice, knowledgeable and experienced  guy.  Thanks Tracy! I love my new cooktop!

I got a plumbing issue that made my master bathroom flood. Tracy came and fixed the problem. I gave him 5 stars because: he showed up on the exact minute of appointment time. He fixed the problem in very professional and effective manner. He did a very good job communicating about the problem and the way of addressing them. He was pleasant to work with. Id be happy to refer him as the go to plumber.

Tracy is really an honest, knowledgable plumbing professional and is highly recommended. We had a problem with a sewage ejector pump causing sink gurgling; he was able to troubleshoot the problem with us over the phone, while being very patient and thorough in his explanations. Without a doubt, I will go to Tracy for all my plumbing needs.

I hired this plumber to come finish a job that was unfinished by another company.  I appreciated the fact that he is very low overhead and very genuine.  His price to me was half that of another bid.  I would definitely use him again.

Tracy is one of the best professionals I've ever worked with. He installed two new gas lines for our home, including one that went quite a distance underground, and he cleared a clog on a Saturday -- when he's not even supposed to be open -- all with courtesy, friendliness and great skill and professionalism. He explains what he's going to do and why; he patiently answers questions; and he keeps you informed every step of the way until the project is done. He's also affordable and really pleasant to be around. I'd recommend him to anyone looking for a great plumber.

Tracy bailed me out over the phone. Now what plumber would do that? Cheers Tracy

I needed to have a gas line run from downstairs to upstairs for a new gas cooktop.  We called Tracy and he came out within a couple of days and gave us a quote.  We were also getting several other quotes.  We hired Tracy because not only was his the most reasonable quote but he was the one who listened the most to what we wanted and gave the best advice on how to achieve what we wanted.  When he came to run the line and install the cooktop, we asked him if he could reinstall the piping below the sink also.  He cheerfully agreed and stopped a couple of problems due to a faulty installation the first time.  I would hire Tracy again without a moment's hesitation.

Tracy replaced our water main and did an outstanding job. On time-very fair price- excellent quality. We had three other plumbing contractors out for estimates, we were freakin' until Tracy arrived- whew, really made us feel at ease with his quote and knowledge. We highly recommend Tracy, he is our go to guy! Larry B

Mel W. recommended Tracy so we gave him a call. He gave us a great price, waaay under the other guys! Called him yesterday and he was on the job this morning. Tracy just left our house after a day of making it all right again. Kitchen, bathroom, shower, and main line clean out. I HIGHLY recommend him. He also fixed what the last plumber rigged and did the job right! If you need quality work from a very experienced plumber get Tracy on the job!! And he cleans up after himself! What a great guy! I wish him all the success he deserves and when we get the new fridge he'll be the one to hook up the water.

We had Tracy replace our 3 very old toilets with water efficient ones. He was quick, very neat and so reasonable in what he charges. Highly recommend

Tracy is my new favorite person. I have been putting off several plumbing issues: a leaky disposer, a bathtub drain that has been drinking drano for years, and bathroom faucet set that I loved, which no longer gave hot water, but that a previous plumber had told me could not be repaired. When I ordered a new faucet set, I contacted Tracy to install it. I was prepared to wait a few more weeks for this non-emergency, but he came the next morning. Even better,Tracy fixed my old unfixable faucet so that it works like new, and I can send the one I ordered back!  I couldn't be happier. Now I have hot water from the bathroom tap again, the tub drains like it never has before, and no more weekly bleaching under the kitchen sink to clean up after a leaky disposer. I own the procrastination, but Tracy fixed everything professionally, without a mess, and for a reasonable price.  He's also very kind. Would definitely call again.