Sandi D.

7/25/2023

These guys showed up quickly. Two plumbers both very young were very professional, nice people and resolved two problems, sink piping and toilet repair efficiently. They wasted no time and I cannot recommend them highly enough. Great work! I would definitely use them again.

Troy T.

5/19/2022

If you have heating plant issues, pass these guys by. Was referred to them by my usual service company as their tech had passed away. Had to make an appointment two weeks out; when the tech arrived and opened up my boiler it was clear he was unfamiliar with it, even to the point of having to call the manufacturer. (He was put on hold for nearly half an hour, for which I was no doubt charged. I say 'no doubt', as when the bill arrived it was not itemized, as nearly any other business would do. No hourly rate, no price for parts, no travel time. Just an obscene amount for a small part and about two hours labor. When I called the company I was told that's just the way we do it. Well, good for them, but I will not be a repeat customer. As others have stated-- if I could give a negative star, I would.

Jeff O.

02/02/2022 12:00:00 SA

Good advice...stay away from these folks. Just finished speaking with Brad, manager, who essentially told me Swift was not going to be responsible for a failed freeze free hot/cold exterior hose bib they installed for me back in Feb of 2020. The unit they installed was of sub-standard quality and on top of that, it was installed incorrectly. That's why it froze and burst. Brad says he will not accept responsibility for improper installation and in so many words...told me to 'get lost'. This guy is a real peach when it comes to rude and being disrespectful to customers. Keep in mind, I spent thousands of dollars with these folks over the years...and that doesn't seem to mean anything to Brad. Needless to say, I will never call them again. After I mentioned the same to Brad, his response was a 'smarmy' so what and so long. Whatever happened to respectful business representatives who actually accepted responsibility and are willing to be held accountable? You won't find any such thing here. Too bad yelp doesn't have a negative star zone.

Douglas S.

4/14/2022

I feel violated. I had a toilet replaced. A contractor told me the going rate was $225 but I was charged $325. More than the cost of the toilet itself, which I bought. The crew was very nice and they did a good job. But I got sticker shock when the bill came. I feel like I was taken advantage of.

Katarina W.

08/04/2019 12:00:00 SA

We had a few gas leaks in our water heater and also our fireplace and I had asked for a recommendation for a good plumbing service. A lot of people had recommended Swift Plumbing and Heating. I actually first contacted them on Facebook and Corina had responded very swiftly. She gave me all the information I needed and when I called to schedule she was nothing short of amazing when it came to customer service. She was so nice and understanding of my lack of plumbing knowledge when trying to schedule this appointment.

Trever and Cody were the plumbers that they sent and they were amazing. Super professional, they even took off their shoes when coming into the house, which they didn't have to do! My two year old was there with me and Trever kept talking to her and making conversation with her, which she appreciated! She kept asking if they had fixed her bath (we had no hot water temporarily ) and he happily was able to tell her that they had fixed it! She was so excited. I appreciated all the work that they had done, they worked in a very timely fashion, were very professional, and I would definitely have them come back for my future issues!

Allan B.

6/27/2020

Many DIY plumbing jobs quickly escalate into full blown nightmares. Swift Plumbing came to our rescue when a booster pump failure and subsequent repair effort all went wrong.

Christian (from Swift) responded in 30 minutes and fixed the problem. He was very friendly and courteous, but more importantly he was efficient. Christian had us up and running again in 45 minutes after we spent all day on the problem.

Thank you Swift - you are my go to plumber 24x7!

Viper P.

12/18/2020

If I could give them negative stars I would. We had a leak coming from upstairs - Swift came out 3 different times only to NEVER diagnose problem. The last time we had them come out they tore a huge hole in our downstairs bathroom ceiling and said they couldn't go any further because there was mold. They said Servpro would have to come out and remediate the mold. Then sense they couldn't go farther downstairs they went upstairs and ripped toilet out, cut a big hole in drywall and couldn't find anything. They left my house a mess, left toilet laying on floor and said guess I will have to go to hotel. We called Servpro - they came out and said there was NO mold!!! They methodically looked at water trail and asked if Swift ever took kickplate off dishwasher because they were pretty sure that was where the water was coming from (this from Servpro who are not plumbers but we're smarter than Swift). So we call Swift back and told them what Servpro said - they were very rude this time so we told them forget it and we would find another plumber. So after all that we called Ricks Plumbing in Suquamish and bam he came out immediately and fixed the problem - supply line to dishwasher. He was shocked that Swift could not figure it out and was also shocked how swift left the toilet on floor in bathroom. Rick was great and he gets 5 stars. Below are pics of how Swift left my bathroom

Tom N.

05/05/2021 12:00:00 SA

I have used Swift many times and they
exceed my expectations in terms of
best in class customer service.
Trevor and PJ did an outstanding
job resolving my plumbing problem
quickly and efficiently.
They are friendly, professional
and will take care of all your plumbing
issues to your satisfaction.

Nancy D.

6/26/2020

We had some plumbing work that needed to be done on an older home we had purchased--nothing too exciting or complicated, (leaky faucets, removal of toilets, new shower heads/bath kit). We were not given an estimate of the work costs initially and, given the straightforward nature of the items on the list, I wasn't expecting it to be too much. Imagine my surprise when we opened an email to find a bill for almost $2000!

According to the owner, that was the cost of the work done. In all fairness, he discounted our bill about 15%, and apologized that we hadn't received a quote in advance. (Needless to say, if we had been quoted that much, we would have contacted another company!)

We've now moved into the house and have discovered that the new bath kit that was installed is loose and falling out of the wall and a shower head they installed doesn't work. Great... now we have to call another plumber out to fix their work. We'll definitely be looking for one that is a bit more reasonable and upfront!

Also, of note, there were scheduling issues and I ended up waiting at the property one day for them to arrive, almost three hours late... Yikes!

All of that being said, they escaped a one star review because they did work with us a little, and the plumber they sent was a really sweet and kind young man. I always appreciate a good attitude!

Forrest A.

8/14/2020

Thursday, August 13, I contacted Swift plumbing to unclog my kitchen sink. They quoted Monday, but the next day, Friday, they had a cancellation. Errol and Dan showed up about 11 AM, looked at the job, fetched their equipment, did the job, and were on their way to the next job in about 15 minutes. I gave them five stars in this review because they were quick, knowledgeable, clean, and efficient and the price was very acceptable.

I'd earlier called another service but they wanted $300, far more than I thought reasonable or could afford for what I knew to be a simple straight-forward drain cleaning and declined. I called several other services who were non-commital about pricing. Swift Plumbing and Heating were also cagey but promised they would work with me and they did. For that reason, I would recommend Swift Plumbing and Heating to anyone with clogged drains and a limited budget.

Sandi D.

7/25/2023

These guys showed up quickly. Two plumbers both very young were very professional, nice people and resolved two problems, sink piping and toilet repair efficiently. They wasted no time and I cannot recommend them highly enough. Great work! I would definitely use them again.

Troy T.

5/19/2022

If you have heating plant issues, pass these guys by. Was referred to them by my usual service company as their tech had passed away. Had to make an appointment two weeks out; when the tech arrived and opened up my boiler it was clear he was unfamiliar with it, even to the point of having to call the manufacturer. (He was put on hold for nearly half an hour, for which I was no doubt charged. I say 'no doubt', as when the bill arrived it was not itemized, as nearly any other business would do. No hourly rate, no price for parts, no travel time. Just an obscene amount for a small part and about two hours labor. When I called the company I was told that's just the way we do it. Well, good for them, but I will not be a repeat customer. As others have stated-- if I could give a negative star, I would.

Jeff O.

02/02/2022 12:00:00 SA

Good advice...stay away from these folks. Just finished speaking with Brad, manager, who essentially told me Swift was not going to be responsible for a failed freeze free hot/cold exterior hose bib they installed for me back in Feb of 2020. The unit they installed was of sub-standard quality and on top of that, it was installed incorrectly. That's why it froze and burst. Brad says he will not accept responsibility for improper installation and in so many words...told me to 'get lost'. This guy is a real peach when it comes to rude and being disrespectful to customers. Keep in mind, I spent thousands of dollars with these folks over the years...and that doesn't seem to mean anything to Brad. Needless to say, I will never call them again. After I mentioned the same to Brad, his response was a 'smarmy' so what and so long. Whatever happened to respectful business representatives who actually accepted responsibility and are willing to be held accountable? You won't find any such thing here. Too bad yelp doesn't have a negative star zone.

Douglas S.

4/14/2022

I feel violated. I had a toilet replaced. A contractor told me the going rate was $225 but I was charged $325. More than the cost of the toilet itself, which I bought. The crew was very nice and they did a good job. But I got sticker shock when the bill came. I feel like I was taken advantage of.

Katarina W.

08/04/2019 12:00:00 SA

We had a few gas leaks in our water heater and also our fireplace and I had asked for a recommendation for a good plumbing service. A lot of people had recommended Swift Plumbing and Heating. I actually first contacted them on Facebook and Corina had responded very swiftly. She gave me all the information I needed and when I called to schedule she was nothing short of amazing when it came to customer service. She was so nice and understanding of my lack of plumbing knowledge when trying to schedule this appointment.

Trever and Cody were the plumbers that they sent and they were amazing. Super professional, they even took off their shoes when coming into the house, which they didn't have to do! My two year old was there with me and Trever kept talking to her and making conversation with her, which she appreciated! She kept asking if they had fixed her bath (we had no hot water temporarily ) and he happily was able to tell her that they had fixed it! She was so excited. I appreciated all the work that they had done, they worked in a very timely fashion, were very professional, and I would definitely have them come back for my future issues!

Allan B.

6/27/2020

Many DIY plumbing jobs quickly escalate into full blown nightmares. Swift Plumbing came to our rescue when a booster pump failure and subsequent repair effort all went wrong.

Christian (from Swift) responded in 30 minutes and fixed the problem. He was very friendly and courteous, but more importantly he was efficient. Christian had us up and running again in 45 minutes after we spent all day on the problem.

Thank you Swift - you are my go to plumber 24x7!

Viper P.

12/18/2020

If I could give them negative stars I would. We had a leak coming from upstairs - Swift came out 3 different times only to NEVER diagnose problem. The last time we had them come out they tore a huge hole in our downstairs bathroom ceiling and said they couldn't go any further because there was mold. They said Servpro would have to come out and remediate the mold. Then sense they couldn't go farther downstairs they went upstairs and ripped toilet out, cut a big hole in drywall and couldn't find anything. They left my house a mess, left toilet laying on floor and said guess I will have to go to hotel. We called Servpro - they came out and said there was NO mold!!! They methodically looked at water trail and asked if Swift ever took kickplate off dishwasher because they were pretty sure that was where the water was coming from (this from Servpro who are not plumbers but we're smarter than Swift). So we call Swift back and told them what Servpro said - they were very rude this time so we told them forget it and we would find another plumber. So after all that we called Ricks Plumbing in Suquamish and bam he came out immediately and fixed the problem - supply line to dishwasher. He was shocked that Swift could not figure it out and was also shocked how swift left the toilet on floor in bathroom. Rick was great and he gets 5 stars. Below are pics of how Swift left my bathroom

Tom N.

05/05/2021 12:00:00 SA

I have used Swift many times and they
exceed my expectations in terms of
best in class customer service.
Trevor and PJ did an outstanding
job resolving my plumbing problem
quickly and efficiently.
They are friendly, professional
and will take care of all your plumbing
issues to your satisfaction.

Nancy D.

6/26/2020

We had some plumbing work that needed to be done on an older home we had purchased--nothing too exciting or complicated, (leaky faucets, removal of toilets, new shower heads/bath kit). We were not given an estimate of the work costs initially and, given the straightforward nature of the items on the list, I wasn't expecting it to be too much. Imagine my surprise when we opened an email to find a bill for almost $2000!

According to the owner, that was the cost of the work done. In all fairness, he discounted our bill about 15%, and apologized that we hadn't received a quote in advance. (Needless to say, if we had been quoted that much, we would have contacted another company!)

We've now moved into the house and have discovered that the new bath kit that was installed is loose and falling out of the wall and a shower head they installed doesn't work. Great... now we have to call another plumber out to fix their work. We'll definitely be looking for one that is a bit more reasonable and upfront!

Also, of note, there were scheduling issues and I ended up waiting at the property one day for them to arrive, almost three hours late... Yikes!

All of that being said, they escaped a one star review because they did work with us a little, and the plumber they sent was a really sweet and kind young man. I always appreciate a good attitude!

Forrest A.

8/14/2020

Thursday, August 13, I contacted Swift plumbing to unclog my kitchen sink. They quoted Monday, but the next day, Friday, they had a cancellation. Errol and Dan showed up about 11 AM, looked at the job, fetched their equipment, did the job, and were on their way to the next job in about 15 minutes. I gave them five stars in this review because they were quick, knowledgeable, clean, and efficient and the price was very acceptable.

I'd earlier called another service but they wanted $300, far more than I thought reasonable or could afford for what I knew to be a simple straight-forward drain cleaning and declined. I called several other services who were non-commital about pricing. Swift Plumbing and Heating were also cagey but promised they would work with me and they did. For that reason, I would recommend Swift Plumbing and Heating to anyone with clogged drains and a limited budget.

Sandi D.

7/25/2023

These guys showed up quickly. Two plumbers both very young were very professional, nice people and resolved two problems, sink piping and toilet repair efficiently. They wasted no time and I cannot recommend them highly enough. Great work! I would definitely use them again.

Troy T.

5/19/2022

If you have heating plant issues, pass these guys by. Was referred to them by my usual service company as their tech had passed away. Had to make an appointment two weeks out; when the tech arrived and opened up my boiler it was clear he was unfamiliar with it, even to the point of having to call the manufacturer. (He was put on hold for nearly half an hour, for which I was no doubt charged. I say 'no doubt', as when the bill arrived it was not itemized, as nearly any other business would do. No hourly rate, no price for parts, no travel time. Just an obscene amount for a small part and about two hours labor. When I called the company I was told that's just the way we do it. Well, good for them, but I will not be a repeat customer. As others have stated-- if I could give a negative star, I would.

Jeff O.

02/02/2022 12:00:00 SA

Good advice...stay away from these folks. Just finished speaking with Brad, manager, who essentially told me Swift was not going to be responsible for a failed freeze free hot/cold exterior hose bib they installed for me back in Feb of 2020. The unit they installed was of sub-standard quality and on top of that, it was installed incorrectly. That's why it froze and burst. Brad says he will not accept responsibility for improper installation and in so many words...told me to 'get lost'. This guy is a real peach when it comes to rude and being disrespectful to customers. Keep in mind, I spent thousands of dollars with these folks over the years...and that doesn't seem to mean anything to Brad. Needless to say, I will never call them again. After I mentioned the same to Brad, his response was a 'smarmy' so what and so long. Whatever happened to respectful business representatives who actually accepted responsibility and are willing to be held accountable? You won't find any such thing here. Too bad yelp doesn't have a negative star zone.

Douglas S.

4/14/2022

I feel violated. I had a toilet replaced. A contractor told me the going rate was $225 but I was charged $325. More than the cost of the toilet itself, which I bought. The crew was very nice and they did a good job. But I got sticker shock when the bill came. I feel like I was taken advantage of.

Katarina W.

08/04/2019 12:00:00 SA

We had a few gas leaks in our water heater and also our fireplace and I had asked for a recommendation for a good plumbing service. A lot of people had recommended Swift Plumbing and Heating. I actually first contacted them on Facebook and Corina had responded very swiftly. She gave me all the information I needed and when I called to schedule she was nothing short of amazing when it came to customer service. She was so nice and understanding of my lack of plumbing knowledge when trying to schedule this appointment.

Trever and Cody were the plumbers that they sent and they were amazing. Super professional, they even took off their shoes when coming into the house, which they didn't have to do! My two year old was there with me and Trever kept talking to her and making conversation with her, which she appreciated! She kept asking if they had fixed her bath (we had no hot water temporarily ) and he happily was able to tell her that they had fixed it! She was so excited. I appreciated all the work that they had done, they worked in a very timely fashion, were very professional, and I would definitely have them come back for my future issues!

Allan B.

6/27/2020

Many DIY plumbing jobs quickly escalate into full blown nightmares. Swift Plumbing came to our rescue when a booster pump failure and subsequent repair effort all went wrong.

Christian (from Swift) responded in 30 minutes and fixed the problem. He was very friendly and courteous, but more importantly he was efficient. Christian had us up and running again in 45 minutes after we spent all day on the problem.

Thank you Swift - you are my go to plumber 24x7!

Viper P.

12/18/2020

If I could give them negative stars I would. We had a leak coming from upstairs - Swift came out 3 different times only to NEVER diagnose problem. The last time we had them come out they tore a huge hole in our downstairs bathroom ceiling and said they couldn't go any further because there was mold. They said Servpro would have to come out and remediate the mold. Then sense they couldn't go farther downstairs they went upstairs and ripped toilet out, cut a big hole in drywall and couldn't find anything. They left my house a mess, left toilet laying on floor and said guess I will have to go to hotel. We called Servpro - they came out and said there was NO mold!!! They methodically looked at water trail and asked if Swift ever took kickplate off dishwasher because they were pretty sure that was where the water was coming from (this from Servpro who are not plumbers but we're smarter than Swift). So we call Swift back and told them what Servpro said - they were very rude this time so we told them forget it and we would find another plumber. So after all that we called Ricks Plumbing in Suquamish and bam he came out immediately and fixed the problem - supply line to dishwasher. He was shocked that Swift could not figure it out and was also shocked how swift left the toilet on floor in bathroom. Rick was great and he gets 5 stars. Below are pics of how Swift left my bathroom

Tom N.

05/05/2021 12:00:00 SA

I have used Swift many times and they
exceed my expectations in terms of
best in class customer service.
Trevor and PJ did an outstanding
job resolving my plumbing problem
quickly and efficiently.
They are friendly, professional
and will take care of all your plumbing
issues to your satisfaction.

Nancy D.

6/26/2020

We had some plumbing work that needed to be done on an older home we had purchased--nothing too exciting or complicated, (leaky faucets, removal of toilets, new shower heads/bath kit). We were not given an estimate of the work costs initially and, given the straightforward nature of the items on the list, I wasn't expecting it to be too much. Imagine my surprise when we opened an email to find a bill for almost $2000!

According to the owner, that was the cost of the work done. In all fairness, he discounted our bill about 15%, and apologized that we hadn't received a quote in advance. (Needless to say, if we had been quoted that much, we would have contacted another company!)

We've now moved into the house and have discovered that the new bath kit that was installed is loose and falling out of the wall and a shower head they installed doesn't work. Great... now we have to call another plumber out to fix their work. We'll definitely be looking for one that is a bit more reasonable and upfront!

Also, of note, there were scheduling issues and I ended up waiting at the property one day for them to arrive, almost three hours late... Yikes!

All of that being said, they escaped a one star review because they did work with us a little, and the plumber they sent was a really sweet and kind young man. I always appreciate a good attitude!

Forrest A.

8/14/2020

Thursday, August 13, I contacted Swift plumbing to unclog my kitchen sink. They quoted Monday, but the next day, Friday, they had a cancellation. Errol and Dan showed up about 11 AM, looked at the job, fetched their equipment, did the job, and were on their way to the next job in about 15 minutes. I gave them five stars in this review because they were quick, knowledgeable, clean, and efficient and the price was very acceptable.

I'd earlier called another service but they wanted $300, far more than I thought reasonable or could afford for what I knew to be a simple straight-forward drain cleaning and declined. I called several other services who were non-commital about pricing. Swift Plumbing and Heating were also cagey but promised they would work with me and they did. For that reason, I would recommend Swift Plumbing and Heating to anyone with clogged drains and a limited budget.

Sandi D.

7/25/2023

These guys showed up quickly. Two plumbers both very young were very professional, nice people and resolved two problems, sink piping and toilet repair efficiently. They wasted no time and I cannot recommend them highly enough. Great work! I would definitely use them again.

Troy T.

5/19/2022

If you have heating plant issues, pass these guys by. Was referred to them by my usual service company as their tech had passed away. Had to make an appointment two weeks out; when the tech arrived and opened up my boiler it was clear he was unfamiliar with it, even to the point of having to call the manufacturer. (He was put on hold for nearly half an hour, for which I was no doubt charged. I say 'no doubt', as when the bill arrived it was not itemized, as nearly any other business would do. No hourly rate, no price for parts, no travel time. Just an obscene amount for a small part and about two hours labor. When I called the company I was told that's just the way we do it. Well, good for them, but I will not be a repeat customer. As others have stated-- if I could give a negative star, I would.

Jeff O.

02/02/2022 12:00:00 SA

Good advice...stay away from these folks. Just finished speaking with Brad, manager, who essentially told me Swift was not going to be responsible for a failed freeze free hot/cold exterior hose bib they installed for me back in Feb of 2020. The unit they installed was of sub-standard quality and on top of that, it was installed incorrectly. That's why it froze and burst. Brad says he will not accept responsibility for improper installation and in so many words...told me to 'get lost'. This guy is a real peach when it comes to rude and being disrespectful to customers. Keep in mind, I spent thousands of dollars with these folks over the years...and that doesn't seem to mean anything to Brad. Needless to say, I will never call them again. After I mentioned the same to Brad, his response was a 'smarmy' so what and so long. Whatever happened to respectful business representatives who actually accepted responsibility and are willing to be held accountable? You won't find any such thing here. Too bad yelp doesn't have a negative star zone.

Douglas S.

4/14/2022

I feel violated. I had a toilet replaced. A contractor told me the going rate was $225 but I was charged $325. More than the cost of the toilet itself, which I bought. The crew was very nice and they did a good job. But I got sticker shock when the bill came. I feel like I was taken advantage of.

Katarina W.

08/04/2019 12:00:00 SA

We had a few gas leaks in our water heater and also our fireplace and I had asked for a recommendation for a good plumbing service. A lot of people had recommended Swift Plumbing and Heating. I actually first contacted them on Facebook and Corina had responded very swiftly. She gave me all the information I needed and when I called to schedule she was nothing short of amazing when it came to customer service. She was so nice and understanding of my lack of plumbing knowledge when trying to schedule this appointment.

Trever and Cody were the plumbers that they sent and they were amazing. Super professional, they even took off their shoes when coming into the house, which they didn't have to do! My two year old was there with me and Trever kept talking to her and making conversation with her, which she appreciated! She kept asking if they had fixed her bath (we had no hot water temporarily ) and he happily was able to tell her that they had fixed it! She was so excited. I appreciated all the work that they had done, they worked in a very timely fashion, were very professional, and I would definitely have them come back for my future issues!

Allan B.

6/27/2020

Many DIY plumbing jobs quickly escalate into full blown nightmares. Swift Plumbing came to our rescue when a booster pump failure and subsequent repair effort all went wrong.

Christian (from Swift) responded in 30 minutes and fixed the problem. He was very friendly and courteous, but more importantly he was efficient. Christian had us up and running again in 45 minutes after we spent all day on the problem.

Thank you Swift - you are my go to plumber 24x7!

Viper P.

12/18/2020

If I could give them negative stars I would. We had a leak coming from upstairs - Swift came out 3 different times only to NEVER diagnose problem. The last time we had them come out they tore a huge hole in our downstairs bathroom ceiling and said they couldn't go any further because there was mold. They said Servpro would have to come out and remediate the mold. Then sense they couldn't go farther downstairs they went upstairs and ripped toilet out, cut a big hole in drywall and couldn't find anything. They left my house a mess, left toilet laying on floor and said guess I will have to go to hotel. We called Servpro - they came out and said there was NO mold!!! They methodically looked at water trail and asked if Swift ever took kickplate off dishwasher because they were pretty sure that was where the water was coming from (this from Servpro who are not plumbers but we're smarter than Swift). So we call Swift back and told them what Servpro said - they were very rude this time so we told them forget it and we would find another plumber. So after all that we called Ricks Plumbing in Suquamish and bam he came out immediately and fixed the problem - supply line to dishwasher. He was shocked that Swift could not figure it out and was also shocked how swift left the toilet on floor in bathroom. Rick was great and he gets 5 stars. Below are pics of how Swift left my bathroom

Tom N.

05/05/2021 12:00:00 SA

I have used Swift many times and they
exceed my expectations in terms of
best in class customer service.
Trevor and PJ did an outstanding
job resolving my plumbing problem
quickly and efficiently.
They are friendly, professional
and will take care of all your plumbing
issues to your satisfaction.

Nancy D.

6/26/2020

We had some plumbing work that needed to be done on an older home we had purchased--nothing too exciting or complicated, (leaky faucets, removal of toilets, new shower heads/bath kit). We were not given an estimate of the work costs initially and, given the straightforward nature of the items on the list, I wasn't expecting it to be too much. Imagine my surprise when we opened an email to find a bill for almost $2000!

According to the owner, that was the cost of the work done. In all fairness, he discounted our bill about 15%, and apologized that we hadn't received a quote in advance. (Needless to say, if we had been quoted that much, we would have contacted another company!)

We've now moved into the house and have discovered that the new bath kit that was installed is loose and falling out of the wall and a shower head they installed doesn't work. Great... now we have to call another plumber out to fix their work. We'll definitely be looking for one that is a bit more reasonable and upfront!

Also, of note, there were scheduling issues and I ended up waiting at the property one day for them to arrive, almost three hours late... Yikes!

All of that being said, they escaped a one star review because they did work with us a little, and the plumber they sent was a really sweet and kind young man. I always appreciate a good attitude!

Forrest A.

8/14/2020

Thursday, August 13, I contacted Swift plumbing to unclog my kitchen sink. They quoted Monday, but the next day, Friday, they had a cancellation. Errol and Dan showed up about 11 AM, looked at the job, fetched their equipment, did the job, and were on their way to the next job in about 15 minutes. I gave them five stars in this review because they were quick, knowledgeable, clean, and efficient and the price was very acceptable.

I'd earlier called another service but they wanted $300, far more than I thought reasonable or could afford for what I knew to be a simple straight-forward drain cleaning and declined. I called several other services who were non-commital about pricing. Swift Plumbing and Heating were also cagey but promised they would work with me and they did. For that reason, I would recommend Swift Plumbing and Heating to anyone with clogged drains and a limited budget.

Sandi D.

7/25/2023

These guys showed up quickly. Two plumbers both very young were very professional, nice people and resolved two problems, sink piping and toilet repair efficiently. They wasted no time and I cannot recommend them highly enough. Great work! I would definitely use them again.

Troy T.

5/19/2022

If you have heating plant issues, pass these guys by. Was referred to them by my usual service company as their tech had passed away. Had to make an appointment two weeks out; when the tech arrived and opened up my boiler it was clear he was unfamiliar with it, even to the point of having to call the manufacturer. (He was put on hold for nearly half an hour, for which I was no doubt charged. I say 'no doubt', as when the bill arrived it was not itemized, as nearly any other business would do. No hourly rate, no price for parts, no travel time. Just an obscene amount for a small part and about two hours labor. When I called the company I was told that's just the way we do it. Well, good for them, but I will not be a repeat customer. As others have stated-- if I could give a negative star, I would.

Jeff O.

02/02/2022 12:00:00 SA

Good advice...stay away from these folks. Just finished speaking with Brad, manager, who essentially told me Swift was not going to be responsible for a failed freeze free hot/cold exterior hose bib they installed for me back in Feb of 2020. The unit they installed was of sub-standard quality and on top of that, it was installed incorrectly. That's why it froze and burst. Brad says he will not accept responsibility for improper installation and in so many words...told me to 'get lost'. This guy is a real peach when it comes to rude and being disrespectful to customers. Keep in mind, I spent thousands of dollars with these folks over the years...and that doesn't seem to mean anything to Brad. Needless to say, I will never call them again. After I mentioned the same to Brad, his response was a 'smarmy' so what and so long. Whatever happened to respectful business representatives who actually accepted responsibility and are willing to be held accountable? You won't find any such thing here. Too bad yelp doesn't have a negative star zone.

Douglas S.

4/14/2022

I feel violated. I had a toilet replaced. A contractor told me the going rate was $225 but I was charged $325. More than the cost of the toilet itself, which I bought. The crew was very nice and they did a good job. But I got sticker shock when the bill came. I feel like I was taken advantage of.

Katarina W.

08/04/2019 12:00:00 SA

We had a few gas leaks in our water heater and also our fireplace and I had asked for a recommendation for a good plumbing service. A lot of people had recommended Swift Plumbing and Heating. I actually first contacted them on Facebook and Corina had responded very swiftly. She gave me all the information I needed and when I called to schedule she was nothing short of amazing when it came to customer service. She was so nice and understanding of my lack of plumbing knowledge when trying to schedule this appointment.

Trever and Cody were the plumbers that they sent and they were amazing. Super professional, they even took off their shoes when coming into the house, which they didn't have to do! My two year old was there with me and Trever kept talking to her and making conversation with her, which she appreciated! She kept asking if they had fixed her bath (we had no hot water temporarily ) and he happily was able to tell her that they had fixed it! She was so excited. I appreciated all the work that they had done, they worked in a very timely fashion, were very professional, and I would definitely have them come back for my future issues!

Allan B.

6/27/2020

Many DIY plumbing jobs quickly escalate into full blown nightmares. Swift Plumbing came to our rescue when a booster pump failure and subsequent repair effort all went wrong.

Christian (from Swift) responded in 30 minutes and fixed the problem. He was very friendly and courteous, but more importantly he was efficient. Christian had us up and running again in 45 minutes after we spent all day on the problem.

Thank you Swift - you are my go to plumber 24x7!

Viper P.

12/18/2020

If I could give them negative stars I would. We had a leak coming from upstairs - Swift came out 3 different times only to NEVER diagnose problem. The last time we had them come out they tore a huge hole in our downstairs bathroom ceiling and said they couldn't go any further because there was mold. They said Servpro would have to come out and remediate the mold. Then sense they couldn't go farther downstairs they went upstairs and ripped toilet out, cut a big hole in drywall and couldn't find anything. They left my house a mess, left toilet laying on floor and said guess I will have to go to hotel. We called Servpro - they came out and said there was NO mold!!! They methodically looked at water trail and asked if Swift ever took kickplate off dishwasher because they were pretty sure that was where the water was coming from (this from Servpro who are not plumbers but we're smarter than Swift). So we call Swift back and told them what Servpro said - they were very rude this time so we told them forget it and we would find another plumber. So after all that we called Ricks Plumbing in Suquamish and bam he came out immediately and fixed the problem - supply line to dishwasher. He was shocked that Swift could not figure it out and was also shocked how swift left the toilet on floor in bathroom. Rick was great and he gets 5 stars. Below are pics of how Swift left my bathroom

Tom N.

05/05/2021 12:00:00 SA

I have used Swift many times and they
exceed my expectations in terms of
best in class customer service.
Trevor and PJ did an outstanding
job resolving my plumbing problem
quickly and efficiently.
They are friendly, professional
and will take care of all your plumbing
issues to your satisfaction.

Nancy D.

6/26/2020

We had some plumbing work that needed to be done on an older home we had purchased--nothing too exciting or complicated, (leaky faucets, removal of toilets, new shower heads/bath kit). We were not given an estimate of the work costs initially and, given the straightforward nature of the items on the list, I wasn't expecting it to be too much. Imagine my surprise when we opened an email to find a bill for almost $2000!

According to the owner, that was the cost of the work done. In all fairness, he discounted our bill about 15%, and apologized that we hadn't received a quote in advance. (Needless to say, if we had been quoted that much, we would have contacted another company!)

We've now moved into the house and have discovered that the new bath kit that was installed is loose and falling out of the wall and a shower head they installed doesn't work. Great... now we have to call another plumber out to fix their work. We'll definitely be looking for one that is a bit more reasonable and upfront!

Also, of note, there were scheduling issues and I ended up waiting at the property one day for them to arrive, almost three hours late... Yikes!

All of that being said, they escaped a one star review because they did work with us a little, and the plumber they sent was a really sweet and kind young man. I always appreciate a good attitude!

Forrest A.

8/14/2020

Thursday, August 13, I contacted Swift plumbing to unclog my kitchen sink. They quoted Monday, but the next day, Friday, they had a cancellation. Errol and Dan showed up about 11 AM, looked at the job, fetched their equipment, did the job, and were on their way to the next job in about 15 minutes. I gave them five stars in this review because they were quick, knowledgeable, clean, and efficient and the price was very acceptable.

I'd earlier called another service but they wanted $300, far more than I thought reasonable or could afford for what I knew to be a simple straight-forward drain cleaning and declined. I called several other services who were non-commital about pricing. Swift Plumbing and Heating were also cagey but promised they would work with me and they did. For that reason, I would recommend Swift Plumbing and Heating to anyone with clogged drains and a limited budget.

Sandi D.

7/25/2023

These guys showed up quickly. Two plumbers both very young were very professional, nice people and resolved two problems, sink piping and toilet repair efficiently. They wasted no time and I cannot recommend them highly enough. Great work! I would definitely use them again.

Troy T.

5/19/2022

If you have heating plant issues, pass these guys by. Was referred to them by my usual service company as their tech had passed away. Had to make an appointment two weeks out; when the tech arrived and opened up my boiler it was clear he was unfamiliar with it, even to the point of having to call the manufacturer. (He was put on hold for nearly half an hour, for which I was no doubt charged. I say 'no doubt', as when the bill arrived it was not itemized, as nearly any other business would do. No hourly rate, no price for parts, no travel time. Just an obscene amount for a small part and about two hours labor. When I called the company I was told that's just the way we do it. Well, good for them, but I will not be a repeat customer. As others have stated-- if I could give a negative star, I would.

Jeff O.

02/02/2022 12:00:00 SA

Good advice...stay away from these folks. Just finished speaking with Brad, manager, who essentially told me Swift was not going to be responsible for a failed freeze free hot/cold exterior hose bib they installed for me back in Feb of 2020. The unit they installed was of sub-standard quality and on top of that, it was installed incorrectly. That's why it froze and burst. Brad says he will not accept responsibility for improper installation and in so many words...told me to 'get lost'. This guy is a real peach when it comes to rude and being disrespectful to customers. Keep in mind, I spent thousands of dollars with these folks over the years...and that doesn't seem to mean anything to Brad. Needless to say, I will never call them again. After I mentioned the same to Brad, his response was a 'smarmy' so what and so long. Whatever happened to respectful business representatives who actually accepted responsibility and are willing to be held accountable? You won't find any such thing here. Too bad yelp doesn't have a negative star zone.

Douglas S.

4/14/2022

I feel violated. I had a toilet replaced. A contractor told me the going rate was $225 but I was charged $325. More than the cost of the toilet itself, which I bought. The crew was very nice and they did a good job. But I got sticker shock when the bill came. I feel like I was taken advantage of.

Katarina W.

08/04/2019 12:00:00 SA

We had a few gas leaks in our water heater and also our fireplace and I had asked for a recommendation for a good plumbing service. A lot of people had recommended Swift Plumbing and Heating. I actually first contacted them on Facebook and Corina had responded very swiftly. She gave me all the information I needed and when I called to schedule she was nothing short of amazing when it came to customer service. She was so nice and understanding of my lack of plumbing knowledge when trying to schedule this appointment.

Trever and Cody were the plumbers that they sent and they were amazing. Super professional, they even took off their shoes when coming into the house, which they didn't have to do! My two year old was there with me and Trever kept talking to her and making conversation with her, which she appreciated! She kept asking if they had fixed her bath (we had no hot water temporarily ) and he happily was able to tell her that they had fixed it! She was so excited. I appreciated all the work that they had done, they worked in a very timely fashion, were very professional, and I would definitely have them come back for my future issues!

Allan B.

6/27/2020

Many DIY plumbing jobs quickly escalate into full blown nightmares. Swift Plumbing came to our rescue when a booster pump failure and subsequent repair effort all went wrong.

Christian (from Swift) responded in 30 minutes and fixed the problem. He was very friendly and courteous, but more importantly he was efficient. Christian had us up and running again in 45 minutes after we spent all day on the problem.

Thank you Swift - you are my go to plumber 24x7!

Viper P.

12/18/2020

If I could give them negative stars I would. We had a leak coming from upstairs - Swift came out 3 different times only to NEVER diagnose problem. The last time we had them come out they tore a huge hole in our downstairs bathroom ceiling and said they couldn't go any further because there was mold. They said Servpro would have to come out and remediate the mold. Then sense they couldn't go farther downstairs they went upstairs and ripped toilet out, cut a big hole in drywall and couldn't find anything. They left my house a mess, left toilet laying on floor and said guess I will have to go to hotel. We called Servpro - they came out and said there was NO mold!!! They methodically looked at water trail and asked if Swift ever took kickplate off dishwasher because they were pretty sure that was where the water was coming from (this from Servpro who are not plumbers but we're smarter than Swift). So we call Swift back and told them what Servpro said - they were very rude this time so we told them forget it and we would find another plumber. So after all that we called Ricks Plumbing in Suquamish and bam he came out immediately and fixed the problem - supply line to dishwasher. He was shocked that Swift could not figure it out and was also shocked how swift left the toilet on floor in bathroom. Rick was great and he gets 5 stars. Below are pics of how Swift left my bathroom

Tom N.

05/05/2021 12:00:00 SA

I have used Swift many times and they
exceed my expectations in terms of
best in class customer service.
Trevor and PJ did an outstanding
job resolving my plumbing problem
quickly and efficiently.
They are friendly, professional
and will take care of all your plumbing
issues to your satisfaction.

Nancy D.

6/26/2020

We had some plumbing work that needed to be done on an older home we had purchased--nothing too exciting or complicated, (leaky faucets, removal of toilets, new shower heads/bath kit). We were not given an estimate of the work costs initially and, given the straightforward nature of the items on the list, I wasn't expecting it to be too much. Imagine my surprise when we opened an email to find a bill for almost $2000!

According to the owner, that was the cost of the work done. In all fairness, he discounted our bill about 15%, and apologized that we hadn't received a quote in advance. (Needless to say, if we had been quoted that much, we would have contacted another company!)

We've now moved into the house and have discovered that the new bath kit that was installed is loose and falling out of the wall and a shower head they installed doesn't work. Great... now we have to call another plumber out to fix their work. We'll definitely be looking for one that is a bit more reasonable and upfront!

Also, of note, there were scheduling issues and I ended up waiting at the property one day for them to arrive, almost three hours late... Yikes!

All of that being said, they escaped a one star review because they did work with us a little, and the plumber they sent was a really sweet and kind young man. I always appreciate a good attitude!

Forrest A.

8/14/2020

Thursday, August 13, I contacted Swift plumbing to unclog my kitchen sink. They quoted Monday, but the next day, Friday, they had a cancellation. Errol and Dan showed up about 11 AM, looked at the job, fetched their equipment, did the job, and were on their way to the next job in about 15 minutes. I gave them five stars in this review because they were quick, knowledgeable, clean, and efficient and the price was very acceptable.

I'd earlier called another service but they wanted $300, far more than I thought reasonable or could afford for what I knew to be a simple straight-forward drain cleaning and declined. I called several other services who were non-commital about pricing. Swift Plumbing and Heating were also cagey but promised they would work with me and they did. For that reason, I would recommend Swift Plumbing and Heating to anyone with clogged drains and a limited budget.

Maria K.

1/27/2020

We have had two great experiences with Swift. They were able to get us into their schedule quickly and solved out problems (replacing angle stops and a water shut off valve) in less time than expected. Everyone we interacted with from the phone call to the plumbers were kind and professional. We would most definitely use them again.

Diana A.

9/13/2019

This is the 2nd time I have used Swift Plumbing & Heating. They saved me again. Had a kitchen remodel, the water reducer was not installed correctly by someone else, had to get a professional to get the job done right! These guys are on it and very friendly. Christian came to my home and removed his shoes before entering and without me saying a word. Respect! Mahalo Nui Loa Christian.

Jack T.

2/26/2019

This company has a reputation for doing good work but they charge an hour for an estimate took more than a week to deliver that estimate. The estimate was for 12 hours of work for a job that only needed two hours. This company is way way overpriced

Josh F.

7/14/2017

We recently had Swift plumbing come out for two relatively small issues around our hot water system. Both times, even though they were very busy they made time for us, which was very helpful because other providers were estimating many days out and not being flexible or even trying to fit us in.

For both repairs they did, they were very professional and skilled. We couldn't have been happier!

Thanks!

Lena D.

3/15/2018

Awesome folks for when the plumbing brokes.
They're my type for repair on a pipe.

Julaine S.

7/30/2019

Great service, knowledgeable and courteous staff, prompt response,reasonably priced.
Trevor (plumbing Rep) and Monica (Office) are amazing. So nice to be treated well by competent service providers. Five stars for this business

Stanley B.

5/29/2019

Replaced a leaky sillcock. From the first phone call to signing the bill, Karina and Dennis were quick, cordial and communicative. Thank you.

Shannon W.

8/20/2018

They were fantastic! I called first thing in the morning. They were here in a couple hours. They even called before they came so we could put the dog away. Our hot water heater pilot went out. They fixed it in 20 minutes. I'll be calling them to replace it soon as well!

William R.

2/26/2018

Swift Plumbing is very courteous, professional, and efficient company. I have had them do very small jobs such as repair and replace valves, to larger jobs re-routing drain lines and service lines as well as large jobs installing new plumbing service in an entire basement. No matter how large or small the project is, they are always there when they say they will be and charge what they say will be charged. Their employees are all very courteous and accommodating when they arrive. I would highly recommend Swift Plumbing for any plumbing requirements you may have.

Terry M.

1/17/2019

Another great experience with Swift Plumbing today. I have been doing business with these folks since 2003. Today I was having my hot water heater replaced. Josh and Isaih arrived right on time, right after 8 a.m. They were wearing their company uniforms, had foot covers, laid down runners to protect my floors and got right to work. They were very friendly and nice. The project finished at about 11 a.m. as projected. After they were gone, I went to the work area to clean up only to find that they had completely vacuumed and cleaned the area already. Nothing for me to do.

This was another example of Swift's commitment to great work for a fair price. They obviously are particular about their technicians, these guys were great and treated me and my home with respect. I would recommend these folks to anyone.

Terry M.
Suquamish

C F.

09/09/2018 12:00:00 SA

Swift plumbing is amazing!
Ran a whole new propane line to my kitchen (had to trench about 50 feet), did a pro-and hookup in my kitchen, and installed the new stove.
They were always on-time, super nice, and hit deadlines - couldn't ask for better.
Highly recommend.

Sharon R.

02/03/2020 12:00:00 SA

Highly recommend. They scheduled an appointment right away. They actually showed up exactly on time. E-mailed me an estimate the next day. I called and scheduled the appointment to do the job and they again showed up on time. Did an excellent job. I will call them again next time I have a plumbing need. :-)

Mandi M.

12/20/2016

Two years ago we had Swift come to clear a pretty bad sink/tub clog that another plumbing company couldn't clear. The tech was very friendly, professional, and cleared it. The fee was reasonable too. Two years ago I would've given them 5 stars.

When we had another tub clog (old plumbing) this month we didn't hesitate to call them again, scheduled an appt for a few days later, soonest they could come out, which was fine. Tech came out (friendly and in and out in 25 minutes) cleared the clog with his electric coil/snake tool and went on his merry way. Then we get the bill for $275 before tax! I spoke with Brad from Swift who informed me that this is their flat rate for clearing clogs. He did give me a one-time discounted rate of $175 as the tech neglected to inform me of the fee, which is a big help -but still, how can we possibly use them again in the future?

James C.

12/31/2019

I highly recommend Swift Plumbers! They were recommend to us and we have used them twice. Their, promptness, service, thoroughness, and honesty, was outstanding! Their prices were very fair. Above all, you can trust you are working with a Company with Integrity.

Martin C.

3/23/2017

Swift Plumbing did a great job and great customer service. They responded quickly to my call and Corina was able to schedule a plumber to fix a pin hole leaking gas line. There price is decent (not too high) and their quality of work is outstanding. Great job! Highly recommended.

Clint N.

11/12/2015 12:00:00 SA

As good as they come! Trever, thank you so much for arriving on time, being extremely professional, and taking pride in the quality of work you do. As someone who just moved to Port Ludlow and not knowing anyone I have found it to be very difficult finding contractors that take so much pride in there work. It's a great relief knowing that I can cross finding a trustworthy plumber off my list. Also, I think your prices are more then fair and look forward to working with you on our bathhouse project. Thanks agan.

Sharon S.

4/30/2018

I had just purchased a condo and my heating boiler system went out. I called for three bids and Swift Plumbing came in with the best bid and the least time. They were here quickly and did the work very professionally. I appreciated their attitude and they even came back to fix a smoke alarm that had been left disconnected. I was glad that they took a credit card so I could enjoy the mileage I added. Thanks for a good job.

Melissa S.

01/03/2017 12:00:00 SA

First time we had the need for a plumber and we decided to call Swift Plumbing because they were local & had great reviews. Our experience with them was awesome from start to finish The office gal kept updating us with an ETA which we appreciated so much. They were very efficient & knowledgeable. We absolutely will be calling this company again & are highly recommended. All we needed was a new heating element in our water heater

Heather C.

12/22/2016

Swift has such amazing and courteous staff, along with being prompt and professional. We use them for all of our plumbing needs during remodeling projects. They keep to the schedule that we arrange, which is very important in this industry. Even in emergency situations, they are quick and helpful. We are so happy to be working with such a great company!

Chris O.

11/10/2015 12:00:00 SA

These people TOTALLY rock!! A few weeks ago our hot water heater quit working the morning of a day when we were having a house full of company for an evening gathering. Not only did they show up within a short time of me calling in desperation.....the fix was a bit of a challenge and they had to come a second time that day to accomplish it. Customer service like that is invaluable and I can HIGHLY recommend this company to anyone in need!!!

Marsha D.

06/06/2016 12:00:00 SA

Way way over priced. Not service oriented and no customer service skills. Never call Swift. Found another plumber who explained the issue in detail and fixed it promptly.

Elizabeth C.

7/17/2013

I like them and they do good work most of the time. But their prices are through the roof. Like over a hundred dollars to come to your door, outrages.

Sarah C.

03/10/2016 12:00:00 SA

Started a Yelp account just to leave this review. Can't say enough good things about Swift. Recently bought our first house and last week found we had a leak from behind our shower wall going down into the crawl space. We were nervous about hiring a plumber because of the cost. I emailed Swift to schedule an estimate and received a call back within minutes. The woman I spoke with was very helpful and accommodating to our schedule. Steve came out to do an estimate, free of charge! After searching around for the problem, he informed me that he believed he would be able to fix the leak that day, as oppose to scheduling out later that week. (and in the meantime having no shower!) We were concerned that to reach the leak we would have to have a hole put in the wall but Steve took the time to find a better option. He was extremely helpful, personable and talked me through everything he was doing. The work was quick and he even caulked all of our shower fixtures before he left. (something we simply hadn't gotten around to yet) The price was a fraction of what we expected/feared and we couldn't be happier with the result. The leak is fixed and we will definitely use Swift again in the future, as well as refer them to our friends and family.