Description

Simply Leak Detection specializes in underground water pipe leak locating. Hidden leaks can be located no matter where it may be hiding beneath your residential or business property! Leaks are accurately located beneath soils, gravel, concrete driveways or slab foundations without damaging or disturbing your existing structures or landscapes.

HISTORY

Established in 2010.
At Simply Leak Detection we take great care to verify that locates are accurate. It's a pleasure meeting and helping new customers locate hidden water pipe leaks. For most, needing to find a hidden leak is as much a mystery as the equipment used to find the problem. Sharing this process gives customers a real sense of assurance that the leak is located correctly. I love sharing my findings and it really gives a sense of confidence to my customers when taking next steps to have the issue repaired. Michael Fend

ABOUT BUSINESS OWNER

I really enjoy helping property owners and contractors locate hidden underground leak issues.

As a homeowner myself I take leak detection very seriously and consider the higher costs of replacement if a leak issue isn't successfully located.
My golden view on customer service can be reduced to a single question; How would I behave if I hired me?

Since starting Simply Leak Detection I have continually invested in latest technologies and equipment from many leading manufacturers. Though Leak Detection is my #1 specialty I additionally offer plastic pipe locating, private utility locating and electrical ground fault locating.

If you have a hidden underground pipe leak and need some help finding it, give me a call. I'd love to help you.

Michael

SERVICES

Leak Detection, , ,

Reviews

Young K.

03/04/2022 12:00:00 SA

I saw a spike in the water bill that led me to believe that there was a potential water leak somewhere. I searched for some obvious spots both indoor and outdoor but couldn't find anything. I ended up calling a local plumbing company At Your Service for help and they referred Simply Leak Detection service.

I was able to arrange for Michael to come out for the inspection fairly quickly. When he arrived, he quickly went to work to find the leak in about an hour or so. Michael offered me to listen to his device for the water leak sound coming from the pipe (it sounded like air coming out from the water, like bubbling, which should have been quiet.)

I scheduled plumbing service from At Your Service again for a repair and they found the water leak on the spot where Michael sprayed a giant X mark on it. The repair is done, called the public utility service for a leak adjustment, and I am very happy and impressed with Michael's service and knowledge from his years of experience.

Highly recommended.

Tony A.

12/16/2021

Pros: Responsive; reliable; Kane did a good job, provided friendly customer service, and worked quickly to locate the leak using nitrogen/hydrogen/technology; appreciated how Kane explained what he was doing in an easily understandable way; would hire again

Cons: Paid $440, which was on par with other leak detection services but still expensive/overpriced overall; have heard of other companies charging around $325

Thomas E.

02/10/2022 12:00:00 SA

After speaking with the owner Mike on the phone to set up an appointment and payment through a trust fund which would have been paid even before the detection service was performed I decided to go with another company because the dump my dog took in the yard this morning has better customer service skills than him. Not my loss, plenty of other leak detection companies out there. FYM

P K.

05/11/2022 12:00:00 SA

I am so grateful that I called Mike regarding a leak in my incoming water line which is somewhere between the meter and my house... which are 800 feet apart! I had already been speaking with various leak detection and plumbing repair businesses and my head was spinning. After receiving an estimate to replace the entire incoming line... I switched gears completely to detect and repair. Mike was so patient and helpful when I called. He explained every detail of their service, how it works and what it would entail with a pipe the length of the one to my house. I cannot express how much I appreciated his helpfulness, professionalism and honesty. It is just off the charts. He made it clear that I did not need his services - yet. He explained when to call him back if XYZ were to occur and that a complete replacement of the line was not likely to ever be needed. WHEW! What a relief. So grateful to have connected with this man. Kind, honest and clearly knowledgeable. :-)

Mia A.

2/25/2020

Mike found our leak quickly. Was professional and friendly and was clear on the cost up front which I appreciate. Came on time. Great communication. I would call him again if needed. Two thumbs up

Chris S.

11/23/2018

I have had Mike help me on a couple dozen jobs over the last couple years. He gets results and treats his customers like they are family friends. I use him almost exclusively now after having poor experiences with other locate companies.

Mollie C.

6/18/2018

Mike is about as good as it gets! I work for a Plumbing Company in the Olympia area and refer all my customer to him for leak locating. He is simply the best!

Amy W.

3/26/2019

Overall very knowledgeable, accurate, friendly, and patient. Performed the necessary tests to quickly identify where the leak on our property was and answered all of our questions along the way. Gave recommendations for follow-up services required. Would definitely recommend!

Donald T.

6/19/2018

We had a small leak in the water line service to our house that ran 24/7 for about a year that we could not find.
Mike is an expert in his service, and systematically tracked it down using the most advanced technology available. The plumber dug down 4 feet right below the big X Mike had marked, and there it was, exactly as detected. Mike explained the process every step of the way and is great to work with. When he located the leak using helium in the line he let me listen with headphones. He is a relentless problem solver employing many different techniques depending on the situation. Amazing. Mike is a real gentleman, he came early to set up and wasted no time getting the job done.

Jaceon B.

10/30/2019

I received a letter from the water company that said we had a leak. I went and checked my water meter and the leak indicator was spinning fast. I checked all the fittings inside and outside the house. I went and turned off the water to the hot water heater, and the leak indicator slowed and almost stopped. I wasn't sure if it was the water heater and it need to be replaced or if the leak is from the line that runs after the water heater. Tim from I Need a Plumber got ahold of me. He did a phone consultation, then let me know that I should first get a leak detection person to come out first to help pinpoint where the leak was. Tim gave me Mike as a recommendation and I'm glad he did. Mike was able to find my leak in the slab in my kitchen under my stove in a 2 ft x 2 ft area. Mike had great customer service skills, he kept us informed throughout the process. He used many tools and listening devices to make sure he was as accurate as possible. I would definitely recommend Mike to anyone that needs his services.

Donna W.

09/05/2018 12:00:00 SA

Mike was spot-on in finding our leak. He was also very informative in helping us through the process of getting it repaired and getting reimbursed through the City of Lacey. Thanks Mike!

John F.

03/12/2014 12:00:00 SA

Great company, great service. Discovered I had a leak in my water main somewhere between the meter and the house. Tried a few experimental holes with no success. Saw some great reviews for Simply Leak Detection and called on Sunday intending to leave a message. Got a call back less than an hour later and had an appointment set up for Tuesday. Michael arrived on time and set right to work, identifying my leak in almost no time at all- not where I thought it would be. Commenced to digging and sure enough, the leak was exactly where he said it would be.

Michael is very professional, engaging, friendly and informative. He clearly enjoys what he is doing and is extremely good at it- methodical, meticulous and thorough. I can't even imagine the hours of digging I saved using his service. Look no further, this is the company you want to go with. Very competitive price from what I understand too.

Shirley C.

08/02/2015 12:00:00 SA

We had a water leak just under our trek decking porch in our front yard. Chris came out and marked where that water lines were. He then used his equipment to find where he suspected the leak was. He let me hear for myself what he was hearing with his equipment. The next day he had someone com out to fix it. The leak was EXACTLY where he said it was. I would recommend Chris to anyone needing leak detection.

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