Seattle Pipeworks

Disclosure: I did not go with Seattle Pipeworks for my side sewer work, this rating is with my experience with the owner Tim Walsh.

Tim was great to work with. I didn't know much about side sewer Repair, but Tim did a great job with answering all my questions about Perma Liner repair, delivery of a quick quote, and coming to my place to take a look at my side sewer. The customer experience Tim gave was 5 star.

Definitely worth every 5 star.  I am living out of the country but have a home in Seattle. So after scouring every review possible, Tim and Seattle Pipeworks were hands down the most highly recommended. I needed immediate help with a clogged pipe that needed more than a rooter company. Understandably, many companies just have full schedules and can't help immediately. But it is the stellar, 5star business that will make the extra effort, maybe work a longer day or rearrange things to help. That is what Tim did for me. My pipe was cleared the same day I called.
Thank you Seattle Pipeworks!

Pipeworks cleaned out our sewer line last summer. Tim was a great communicator and they did a great job. The hole we dug collapsed after they did their work and knocked the clean out sideways. Tim sent a guy out that Saturday to move it back and make sure everything was ok so we could fill it back in.

I can't recommend Tim and his crew highly enough!

 Our problem started with a backed up sewer in the basement. We had a plumbing company that had good reviews on Yelp come by and ream out the pipe. When the tool came back out of the pipe, it had mud on it, indicating a break in the pipe.
 He recommended we get the pipe video inspected, and recommended Seattle Pipeworks to do it.

 I gave Tim a call, and he was able to come over the next day.

 To make a long story not quite as long, he verified that we had 3 cracks in a 22 foot long section of the sewer pipe, but that it wasn't an emergency, but should be taken care of soon.
 We scheduled the job a couple weeks later. We had just installed a new deck, and the guys were really good about covering it up with plywood to protect it.
 Like one of the other posters, the location of the pipe wouldn't allow any machines, only hand digging.
 It was a 4 day job, but except for an hour or so here and there, we never lost use of the sewer. After the job was done, the guys cleaned everything up.
 They made a stressful event not so bad.

I hope I never need any more sewer work done, but if I do, I'll call Tim again.

My wife and I worked with Shawn on a backed up outside sewer drain and had an absolutely fantastic experience. He let us know all of our options, was fair, honest and patient with us, and providing ongoing support as questions came up. I would absolutely recommend Seattle Pipeworks.

This is why we need to support and honor small and independent businesses that build their companies by operating with integrity and professional responsibility....

We had a plumbing/sewer emergency and called a big box company on a neighbor's tip.  She said she's used them several times to clean out clogged pipes and was impressed because they were willing to extend some wiggle room on the costs.  After those guys addressed the initial problem, they reportedly found $1,000's of necessary pipe work  in numerous areas that needed to be completed fairly soon based on their courtesy camera evaluation.

I called Tim for a second opinion.  He patiently troubleshooted over the phone and suggested that he come out with a camera to check things out before I do anything further.  Tim was clear about the cost, the time-frame and product we would receive.  One of his team came out the same day and spent a long time describing his findings.  Tim himself dropped off the video and explained it the very next day--a Saturday!  It gets even better: the scope demonstrated that aside from regular maintenance and minor repair in a couple of spots, no urgency, nothing needs to be done.  

Without question, Seattle Pipeworks saved us about $12,000 and just in the nick of time since I had been freaked out by the first contractor and poised to sign up for the urgent work he recommended.

HIGHLY RECOMMENDED!!  Thank you, Tim and company!!

Amazing people.  They arrived quickly and did a very professional job.  It was an area that did not allow the use of a backhoe so it was hand dug.  I have never seen a hole dug so quick and clean.  Kudos to Liam for digging non-stop for many hours straight and repairing the pipe to get the job done in time for the inspector.  Tim cleaned and scoped the remaining pipes to make sure that everything was good and then the hole was filled and the yard cleaned up to perfection.

I will recommend them to any friend or neighbor who needs work.

A little late on this review, but better late than never. Last year I had the joy of sewage coming up my basement shower drain. After a a scope, turned out to be a big break in my sewage line about 6 feet out. Not only were they the lowest bid by about 20% they didn't try to rip me off by trying to convince me to replace the entire line like most shady plumbers do. They dug out and replaced 12 ft an the best part was they had to dig up rockery and grass and put everything back perfectly. I did have to wait about a week because he was backed up like most people are but was worth the wait. He also said, it's ok to still use water sparingly, when others tried to scare me into needing to fix it the same day just to get the job. Plumbers are worse than used car salesman (northwest plumbing) so if you can find a good one like Tim, you're lucky! Also, if you just need drains snaked like I do like once a year because my 2 teenagers put I don't know what down the drain all the time, then Fritz drain service is awesome and the cheapest.

Tim is honest, fair, and took the time to make sure we found the best and least expensive solution to our problems. He never tried to sell us, and he even connected us with a plumbing contractor when it turned out there was a less expensive way to solve our problem than relining a whole sewer. He has great integrity.

We called Seattle Pipeworks to get a second estimate on a 6 liner for the last 35' of our sewer line.  Tim Walsh, the owner, came out and talked to us, and then he sent Peter over here to run a camera down the line.  In doing the filming Peter said he thought the line looked fine, which surprised him, and he said let Tim look at the film and he will let you know.  Tim emailed me back to say the line is currently entirely in function condition (with normal wear).  I am so glad we found an honest company!  The other bid we got, for a ton of money, never actually said your pipe is broken and needs fixing even though they also put a camera down it.  They just said yeah, we can line it.  Tim did not charge us, and treated us honestly.  No higher praise.

Call Tim! Tim and his crew recently did an emergency repair for us. Our 1940s era concrete sewer line had a break in it. Even though he was busy and completely booked, he managed to come to our house within 30 minutes of our call, diagnose our issue, and get a crew to us within 48 hours to first fix the broken section and then line the rest of the pipe to prevent future breakage. Tim has a lot of experience and knows what he is doing. (My husband and I are both civil engineers so we are picky about plumbing.) Tim responds to phone calls and emails quickly, and everything he said would happen, actually happened on the timeline he gave us. His crews were friendly, hard-working, professional, and did a great job keeping our yard tidy and cleaning up when they were finished. You might be able to find someone to do your job for less (I have no idea - we didn't shop around in our emergency) but I doubt it's worth it. We have worked with other plumbers on other jobs and have not been happy. I have already recommended Tim to my friends. This is the company you want working on your house.

Excellent !

Our sewer backed up, Quality Plumbing cleared the plug, but after getting it scoped out we found a big root ball in the pipe located in the parking strip.  We needed Seattle Pipe to dig 8 feet down and replace about 20 feet of sewer pipe.  We also had a double cleanout put in.

Nice honest guy gave us a great bid.  His guys worked hard, got there on time, cleaned up well and did a great job.

Thanks guys.

My story is very similar to R. Maya's...  I have an old house in Ballard and I had an emergency on the weekend where I was forced to call out a large corporate plumbing company to come to the (rescue).  They got me  fixed up, but also gave me a huge quote along with a story of why it should be addressed immediately, and if it wasn't it could lead to permanent damage to my house and property value.  (It screamed scam to me as I have had a similar issue at another older home that I own that was fixed at a fraction of the quote).  I waited until Monday and was referred to Seattle Pipeworks from a plumber friend that doesn't do pipe repair.  Tim was very friendly and accommodating to get me a bid FAST!  We spoke later that day, he gave me the bid and was out to repair it 2 days later at 1/3rd  the quote of the other company.  He was very honest about his approach to the quote, and didn't try any upsell tactics like the corporate people did.  They seem like a stand up operation, and I would highly recommend these guys in the future.

If I could give Tim and Seattle Pipeworks a sixth star, I would. Tm provides a level of professionalism and integrity that is almost unheard of these days. We had been in denial about some chronic plumbing issues for quite a while, treating regular backups and not wanting to have to dig up the yard to address the real issue - until there was no longer a choice. Another plumber came out and gave us an estimate that had an $8,000 range between the possible low and high end costs, and said he wasn't available for five weeks. Tim came out, offered a fixed bid (towards the low end of the other estimate) and said they could start right away. Anyone who has ever worked with contractors knows to be skeptical of a fixed bid (and mentally add 50% to the estimate) but Tim clearly outlined the scope, the day rate and costs for parts and permits. Tim's crew was hard-working, friendly and professional. They did a great job making the repairs, keeping us informed of what was happening, dealing with unexpected issues, and replanting bushes and flowers and cleaning up the mess after the dig. They took a bit longer than they had expected but Tim, true to his word, stuck to his original bid. These are the people you want to work with.