Description

5 Star Backflow Services offers certified backflow testing and repair services. Licensed, Bonded, & Insured Service areas include: North of Seattle: Mount Vernon, Arlington, Stanwood, Marysville, Lake Stevens, Snohomish, Monroe, Everett, Mill Creek, Bothell, Lynnwood, Edmonds, Shoreline, Seattle and more. East of Seattle: Kenmore, Kirkland, Bellevue, Renton, Redmond, Issaquah, Sammamish, Covington, Maple Valley, Kent, Auburn, Seattle and more. South of Seattle: West Seattle, Des Moines, Seattle and more

HISTORY

Established in 2014.
5 Star Backflow Services has a steady history of offering 5 star services and 5 star rates. Started in 2014 and up and running by 2015, the owner, Josh has professionally and friendly taken care of his customers. With over 10 years of backflow testing and water maintenance experience, Josh can take care of any problem that arrises with your backflow. 5 Star is a family owned small business, resulting in effective and efficient communication and quality service at all times.

ABOUT BUSINESS OWNER

Josh worked several years in public works at a local municipality on the Eastside before starting 5 Star Backflow Services. While working for this municipality, he became interested in safe water practices and as a result became fascinated with the mechanics of backflow assemblies. He is a licensed backflow assembly tester and specialty plumber. He has previously held licenses for water distribution management and cross connection and is a graduate from the University of Washington.

SERVICES

Backflow Preventer Certifi… , Backflow Preventer Maintenance, Backflow Preventer Replacement, Backflow Preventer Testing , Backflow Preventer Repair, Confined Space Backflow Preventer Test…, , ,

Reviews

Khristine S.

5/29/2023

Highly recommend. We just completed another annual batch of backflow prevention device testing in our Kirkland condo complex with Josh from 5 Star.
Super friendly, well priced, organized & easy to work with. We've been happy with 5 Star's services for many years now.

Stewart C.

09/01/2021 12:00:00 SA

Josh has been my go-to guy for backflow service for years, and I've always appreciated his prompt and friendly service. Before relying on Josh, I tried a couple different backflow testing services, and I can honestly say that Josh goes above and beyond. When a problem arises, he diagnoses the problem and tries to fix it rather than just submitting the failing test. I also appreciate our annual chats which makes the annual testing process more enjoyable.

Annie C.

1/24/2022

If I could give them 0 stars I would as Josh didn't perform annual backflow testing as scheduled. I scheduled an appointment for today in early January so I have been waiting a few weeks to get the testing done. Josh apparently showed up today, couldn't find the backflow assembly using the description of the location on the notice from the city, and left without attempting to contact anyone or see if someone was home to help him find it. After he had already left, he sent an email saying he couldn't find the backflow assembly and to find it ourselves before he would come back. I'm not sure why he bothered to show up, leave, and then send multiple emails about it instead of just trying to contact someone while he was here. I only scheduled service with him because it was on the list provided by the city and I would not attempt to use him again.

Andrea L.

4/23/2020

Thank you Joshua for going above and beyond to help me with my backflow mess.
Whoever installed my backflow system had placed cinder blocks underneath and obstructed the ability for access. After digging for hours and actually damaging the pipe Joshua is more than helpful and instructing us how to repair.. What would have cost us $600 only took us time and energy.. and a few dollars for hardware store supplies.
After the pipes were fixed the back flow system reinstalled Joshua came out for a second time to test the backflow.change the filters made the necessary repairs cuz it failed the first time, submitted the paperwork and now I'm good to go for a year. He was also able to contact the water district that was requiring this process now as they did not issue me the number associated with my property. Thank you sir for what you've done I'll be sure to contact you next year for my next required test..
I've already passed his number on to my neighbor who also is in need..I will also post his number on my neighborhood watch for all those who might need to get theirs done as we have all received this notice..

Tuan N.

3/18/2019

Requested a quote through Yelp, for our annual backflow testing at our house and he was the quickest of 3 to respond. Communication was prompt and professional and scheduling was easy. He arrived on time and later that evening he emailed/submitted the results to the City and CC'ed me to have as a record.

Price was fair and will be using again next year.

Judy C.

4/14/2021

I should have written this review years ago. Josh has been helping me on two properties for backflow tests and winterizing my house's sprinkler system always with excellent service and reasonable pricing. His wife, Leslie, who handles scheduling is way organized.

Jason J.

07/12/2021 12:00:00 SA

I had the great pleasure of running into Josh while he was in our area performing an annual backflow test for another customer. I mentioned that we had had difficulty scheduling a time with an approved contractor during the City's mandated window for inspection, but had not yet tried 5-Star Backflow. Josh mentioned he had an opening and would be able to swing by our home later in the day.

He dropped by, performed our test rapidly, and gave some recommendations on some questions we have with our current system. His experience, professionalism, and willingness to rapidly help out a new customer were both incredibly appreciated and speak volumes.

It's always a pleasure to find folks that take personal pride in their business. Josh could have been anyone on the team, a tech, a new hire, a foreman, etc. I looked his business up later and was happy to see 5-Star is family owned and operated by Josh's family.

When it comes to backflow testing and expertise it'll be an easy choice for me to give 5-Star Backflow a call in the future.

Cynrhia R.

10/27/2020

Performed back flow testing required by my water company: fast, professional and fair price. Would recommend to anyone needing this service. I would use again.

Jonathan G.

3/16/2019

Update 3/17: So the good news is someone came and fixed our valve. Scott, who fixed it, said that whoever serviced it before left one of the test valves open on accident. I thought it was Josh but it turns out it was the person who did our backflow the year after Josh when I was out of the country.

My wife and I got mixed up on dates so I would reiterate Josh is friendly and great at what he does. I feel bad about thinking he was the one who messed up our sprinkler, it was another company!

Jeff F.

4/30/2018

Prompt, friendly, and professional communication.
Arrived as scheduled.
He submitted the backflow report for me, the water district confirmed receipt.
Everything went smooth.
Recommended.

David L.

12/25/2019

This is about as easy as it gets. They take care of everything for you including sending the report to the city.

Ron P.

06/03/2019 12:00:00 SA

Im glad I found 5 Star Backflow. I would give 10 stars if it was possible. Detail oriented from start to finish. Excellent customer service. Great prices, the best in town. Thank you Leslie for taking care of both of my companies.

Corey S.

8/20/2020

Responded quickly. Scheduling was easy. Prices are great. Documentation of the test result was emailed to me and the utility district same day. I couldn't have asked for anything better. I will definitely contact Josh again next time I need a backflow test.

SeattleSun L.

4/20/2020

Josh handled our backflow services for the City of Bellevue. He took care of all the paperwork and made the process quick, easy and straightforward. I had a question for him on another item relating to our water system and even though he wasn't making any money, he talked me through the problem so I was able to easily fix it. I highly recommend these guys.

Leigh G.

12/23/2017

5 Star Backflow was excellent. Josh worked out an appointment time that fit my difficult schedule, arrived as promised, and was able to perform an unexpectedly needed repair to our backflow equipment.

I'll be calling him again next year. Thanks, Josh!

Dianna W.

5/27/2018

Josh is professional, friendly, and able to schedule people in on short notice. We happened to be out of town on the date he had available, but he was still extremely prompt in submitting the backflow report, and the invoice system was smooth. Highly recommended for all your backflow needs.

Young Y.

4/24/2019

I recently used their service to check my backflow system, and I was impressed with their customer service. Josh give me fast and helpful feedback every time, and when he came to my home, he suggested me honestly how to deal with a problem. He was kind, professional, and reliable. Strongly recommend!

Megan W.

2/21/2019

Josh (5 Star Backflow Services) is fantastic! This is our second year in a row using this company for the city mandated annual backflow testing and we've been extremely happy with the service both times. Josh has been prompt, professional and a pleasure to work with. This year, we had some issues with our shut-off valve being EXTREMELY tight and Josh spent quite a bit of time and effort, including driving to a hardware store to get a necessary part, to get the issue resolved for us. He really went above and beyond to help us and we can't thank him enough for that. Definitely use this company for any of your backflow needs!!

Vivian S.

10/21/2017

I messaged Josh today and was in need of a backflow testing (an area which is desperate for attention). We no longer live in the home in Seattle so the appointment requires a bit of coordination with tenants. To my surprise, Josh jumped in and replied right away. He offered me some times and I was able to secure an appointment before my testing deadline. My tenant was able to connect to him with ease. Hey! I look forward to seeing the result and it's the first time I look forward to getting an invoice from someone. Thank You!

Thu N.

6/17/2017

I left Josh a message on Yelp for a backflow test and he got back to me right away. He was willing to work out a schedule with me and got the job done so quickly. He also sent the report within 2 hours of leaving my house. Very efficient and professional. Couldn't be happier with his service and would give him more stars if I could!

Syrym S.

04/10/2019 12:00:00 SA

Josh is just an awesome professional! I contacted him about the sprinkler system leak, and twenty minutes later he is in front of my house investigating! We had severe leak, our HOA said it'll cost us $1000 to replace it (I was shocked) and they didn't even stop the leak. But Josh came in, stopped the leak with just a screw driver, and saved us tons of money. He was even trying not to charge me, so I had to force him to charge me something. Josh is very honest man who tries to help you as much as he can, suggest you what could be done better, will tell you his tips, he just truly cares! He tries to solve the problem asap and get 100% customer satisfaction. Even weeks later he tries to check back and see if Im not having any problem.
I still might have other problems around the backpressure, and he is the number person to contact! I highly recommend anybody. Im sure even if he can't solve it himself, he'll still try to point you in the right direction!
Good luck to you Josh, in your business!

Taylor H.

9/21/2017

Josh with 5 Star Backflow Seevices was very pleasent to work with. He gave me a date over the phone and I was out of town but he was able to complete the work without any inconvenience to me and mailed the report to my utility company. Now I just have to write him a check. Price was very reasonable and I will continue to use him each year. Thanks again!

Aaron L.

3/22/2016

Never had to have my backflow tested before. Received my notice in the mail. Called Josh first and he was out within two days. Easy to work with. Would recommend to any friends or neighbors.

Sarah B.

06/08/2019 12:00:00 SA

Super-friendly and helpful. Very patient with all my questions! I highly recommend them.

Greg B.

06/06/2019 12:00:00 SA

Josh wasn't able to do the work I needed but called me back and referred me to another source within a couple of hours!

David C.

06/08/2018 12:00:00 SA

Working with Josh was easy, worked with my schedule, got it done before I needed it. Apparently this is a NW thing so glad somebody returns a phone call or message to help out homeowners. Will use again next year. Thanks Josh.

Donna S.

6/19/2018

Just another annual update and recommendation to call Josh for your backflow testing. Responsive, shows up when he says he will, files paperwork with the water district same day, and the best price.

Isaac C.

11/15/2016

I rarely review any company unless I've received extraordinary service, which is the case with Josh and 5 Star Backflow. I used Josh to diagnose and repair a broken water line running to our house. Josh took great pride in his craft, showed up on time, worked hard and made sure the job was done right. I highly recommend 5 Star Backflow. Josh is a true example of professionalism and was really a pleasure to work with. Thanks for exceeding my expectations!

Nancy A.

03/01/2018 12:00:00 SA

Josh is friendly and done his work quick and nicely! He has done the backflow testing for us, and upload the result to the city on the same day of work performed.

Anita T.

2/25/2017

Left a message and they got back to us right away and quickly scheduled a testing. Very friendly and professional. He even put us in touch with a yard service to help repair our sprinkler system and will also help repair our outdoor lighting. Great fast service and they send in the report for you! Looking forward to continuing to work with them yearly.

Brandon S.

7/15/2017

Josh got back to me quick with an estimate and was able to get me scheduled 2 days out. He showed up on time, was very friendly and got the job done quick! He also got back to me later that day to confirm the paperwork had been submitted to the city. I will definitely use 5 Star again! Thanks!

Amy W.

03/11/2016 12:00:00 SA

First of all, I didn't even know what backflow testing was until I was notified that my business had to have it performed yearly. We had never had it done and I was worried we might have a problem. 5 Star was recommended to me by a friend who had used their services before. The owner responded to me very quickly and provided testing within days of being contacted. He educated me on what backflow testing was and why it is necessary. He assured me that things were in good shape at my business and agreed to return on a yearly basis. He was highly professional and his fee was very reasonable. I would definitely recommend this company to anyone in need of backflow testing in the Puget Sound area.

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