Jim C.
11/02/2015 12:00:00 SA
The last month has been an adventure in Why-Did-I-Ever-Become-A-Homeowner? As it pertains to plumbing: the washer leaked, but the shutoff valves didn't work, nor did the inside whole house cutoff. I called Hagee, who sent out a young guy. Although he was amiable, the two trips to Home Depot for parts set my spider sense tingling about his experience-level.
The following day, I was drying out the water damage in the crawlspace, I noticed the pressure regulator was corroded and had a small drip. Repairing it wasn't urgent, so I asked around and was enthusiastically recommended Schuerman Plumbing. I scheduled an appointment for the following week.
In the interim, I discovered the whole house cutoff Hagee replaced was leaking. The young guy had bolstered a weld with plumber's putty(!) To their credit, Hagee sent him back the following afternoon and mostly fixed it. There was still a minuscule drip - not enough to get alarmed at, but an indication that maybe I needed to find an experienced plumber.
Jim and Mark Schuerman came out and replaced the regulator. While setting up lights for them in the crawlspace, I asked them for an opinion on the cutoff. In the walkaround, we also noticed a minor sewage leak. Argh. It required parts they didn't have available, so they suggested I set up another appointment and he would make a parts list. In the meantime, I could put a bucket under the leak. (I also wrapped it with electrical tape.)
They came today, fixing both issues very efficiently. The work looks very solid, too.