I had a great experience with this company today and I already told Rob that I will pass his card to my family and friends so thought I share it here too. My house in Seattle is over 100 years old and I was told when I bought the house that there's a belly, basically a dip in the side sewer and at some point it could cause a clog. Since then, I have regularly scheduled for the line to be cleaned every couple of years as a preventive measure while I save up money for an eventual repair or replacement. As the price for everything has shot up, I figured I should get some bids now for the job before it goes up even higher. I reached out to this company for an estimate, as I see they have great reviews on Yelp. I was able to schedule an appointment within 3 days. Rob called before he was heading over. After arriving, he got straight to work and put a camera down the pipe. I was bracing myself for some bad news about how bad the pipe is (I know, it's over 100 years old...) but to my happy surprise, Rob explained to me that even thought he sees the dip, the line overall looks pretty good and as long as we don't put any thick paper or other things that aren't supposed to go down the pipe, it's probably alright to wait on the replacement. He also explained to me how he would approach a repair or replacement in the future, the different methods he uses include the traditional dig it up method and also trenchless ways and he talked about the pros and cons of each. I was blown away by his professionalism and honesty and how he was able to help me understand what's going on with the pipe. He also does water line repairs so I'll definitely call him if I need the water line or sewer line repair in the future!