Reel Rooter Services

I live in an old vintage condo in Seattle's U-District. I contacted Reel Rooter Services because my kitchen sink drain was clogged. Another plumber actually recommended them, saying they're honest and don't inflate the cost with miscellaneous and unnecessary fees like a lot of other ones do. I called six other plumbing and drain cleaning services and they were all far more expensive. Reel Rooter Services was two-thirds to half the price of all the other bids!

Noah came out the same day I called, he was right on time, and cleared the drain in just a few minutes. He had to snake around 20'. Noah said it's pretty common that older pipes are rusty inside and easily catch debris and grease. Then he went into my bathroom since he fixed the kitchen sink well within the first hour billing and made the bathroom sink and toilet run better. HIGHLY RECOMMENDED!

Have used these folks twice (once for my house, and then for my mom).  Great folks, prompt, polite and friendly, fast, thorough and very reasonable prices.

Very much appreciate them!

Excellent, responsive & thorough. We found them thru neighbor, who was also pleased w/ service. We've relied on them for many years. Highly recommend!

In the past couple months our sink & shower started to gargle ... soon enough our sewer backed up.  We called one company who came out to say they'd need to send a special team out to fix at an exorbitant price.  Thankfully my husband called around &, as others have mentioned, Reel Rooter offered fantastic value & were available that day!  We've since had to call them back & they've been straight forward, honest & friendly.  We may need to ultimately change some lines due to their old age.  Would recommend over and over!

Highly recommend Reel Rooter. We have been using them for years to keep the the old plumbing working in our Magnolia home from 1928. They are professional, courteous, responsive, efficient, and trust worthy. We had a scam company tell us the pipe from our house to the street needed to be replaced about 10 years ago...a huge expense. Instead, we just keep calling Reel Rooter when there is a problem and they fix it in less than hour. Can't say enough good things about this company.

Very happy with our service from Reel Rooter Services and Noah. Had an emergency situation where our downstairs bathroom flooded. Not fun. The dispatch coordinator was responsive and helped get me a tech to my home fast. Problem was diagnosed (tree roots), solved, and we were also given a referral when it's time to replace our sewer main. They guarantee their work for 30 days. Would absolutely recommend this company and Noah to homeowners in need of rooter service and would not hesitate to call them again for any future service.

Friendly, fast and very reasonable. Highly recommend for sewer scoping.

I found them through Yelp, and they helped me unblock our main sewer line with expedient service and reasonable price.  Please pick them to help you out with sewer issues.

I had a blockage in my main sewer line which is not pleasant. I had another plumber come out and said that they could not use an inside cleanout (in my basement bathroom) to clear the clog because it would make too much of a mess inside the house and that they would need to install an external cleanout outside the house.  They gave me a quote of over $6000.  

I decided to get a 2nd opinion and called Reel Rooter. They said that an inside cleanout would be no problem and were able to come out the next morning on a Saturday. Daniel arrived Saturday morning. He is not a man of many words, but he was calm and friendly and got to work quickly. Within 30 minutes he had cleared the clog and he didn't make much of a mess. And, what little mess there was, he cleaned up.  

My drains are flowing again and it only cost me $225 (not $6000+). I'm a very satisfied customer.

Hard to really judge the work, the work never got done.
Easy to have good reviews when you only do the simple jobs.
We called because our bathroom evacuation got clogged and was draining slowly.
the person called 10 min before to make sure someone was there but didn't introduce himself properly which created confusion. Upon arrival, he did not introduce himself nor did he offer to remove or cover his shoes before getting in through the front door.
Looking at the bathroom he said his company doesn't work if it's not fully drained, he is not equipped, they only have snake no vacuum.
Then I invited him to looked at the pipes in the garage below. Looking at the pipes, he said that he doesn't work if the pipes are up( just above the head). He usually work in crawl space where the pipes are down!
He advised me to find somebody else ( i waited all morning already for him) or wait until it drained fully (by the look of it, not until late tomorrow), then he left!

Fast, efficient, professional, personable, conscientious service from both tech and scheduler. We'll call them again!

I have got to say, that while they weren't able to get the entire root ball out (Northshore Utilities District had to do it from the 8 pipe end... and it was huge), I will be using Reel Rooter in the future. Steve was onsite with Josh, and they tackled that mess with their entire arsenal. They were able to cut the root at the source which was integral for the utility to flush it out. Steve recommended that I call the City to see if they could tackle it but I live in a part of the city where I'm serviced by Northshore. But that was exactly the information that I needed from Steve to get a completely cleaned out main.

Steve was extremely fair and generous on the price of the job that they did. The company that I had initially called drilled a small 2 hole in the root ball to start clearing the drain. Then they were talking about a $7500 excavation job. Josh did a fantastic job cutting the roots from the source and doing everything that they could to push it down as far down the line as they could.

Tonight I am breathing a huge sigh of relief because I went with Reel Rooter. I cannot say enough good things about this company.

(Have no idea why it says San Francisco, I live in Seattle.)  We had a horrible sewer backup problem that left a part of our basement covered in sewage.  Called Reel Rooter Services, and they came out early the next day.  Noah got right to work, and snaked the entire 120' sewer line, finding only one slight trouble spot where there was a small amount of roots in the line.  He scoured the roots out, which cleared the blockage, and suggested another service that they offer but only if you want to, it's really not necessary for about another year or so, which is doing a sewer scope camera assessment of this one trouble spot.  He said they would pinpoint the spot, and recommend spot repair rather than full sewer line replacement. Noah was fast, knew his stuff, and his recommendations were budget-friendly.  Love that we could support a small, local, family company, and that our horrible problem was fixed so quickly.  Now we're just mopping up.  Highly recommend Reel Rooter Services, we will definitely use them again, should the need arise. Great company!

These guys did our sewer inspection when we bought the house, and came out to give us a second opinion when we'd been given bad information from another vendor.
(See my review of another company from the south and west)
Steve remembered our house and our pipes, said off the top that the recommendation we'd gotten from the other vendor was not viable.
Scoped the system, showed me the reel problem, and prescribed a solution.

I should have called them first... and will do so in the future.

Fantastic company!  Great communication and trustworthy.  Very professional and reasonable. Josh cleaned out the main drain in the basement and he was fast and thorough. I would recommend this company in a heartbeat.

This is the 2nd time I have used Reel Rooter as the 2nd call for a sewer problem at one of my rental properties.  Both times another company had come and had stated that they need to install and external cleanout or dig up the entire sewer pipe to fix the clogged pipe.  Once the estimate was $5,000, and my tenant paid them about $1,000 for them to tell her this. The second time the estimate was about 1,500 for the cleanout, but i never did get the full quote that they promised to email me right away. Both times Reel Rooter came after, calmly unclogged it, said no need for that and showed me exactly on his camera what he was doing and how it was perfectly fine after he had done his work.  His prices are reasonable, fair and not extremely inflated as the others were.  One of the other ones, charged $150 extra because he had to carry his equipment up the stairs!  I paid Daniel at Reel Rooter 190 - $225 for both of these visit and would only recommend them. Beware of all other sewer quotes and get a couple for sure!

Steve of Reel Rooter Services did it again. Wanting to avoid future root ball blockage sewer problems after the 2008 Snowpocalypse, we scheduled Steve for a six-month maintenance checkup. Good thing we did, as he found another huge root ball in our system. Was he successful? You betcha. He also cleared another drain on our condominium association's property.

Steve deserves ten stars and a Yelp salute.

Are you reading this because you need a plumber? Well you found the best one as far as I'm concerned. Here are some facts; 1) Their website clearly states their hourly rates. 2) They answered the phone when I called (instead of voice mail for others I tried) and were able to schedule an appointment as we spoke. 3) A friendly technician called me 20 minutes before he arrived in a well equipped service van and promptly set up his equipment and fixed our main sewer. Thanks Josh.
Kudos to Reel Rooter... this is how you run a successful service company.

Steve Branam is my first and only call on all of my plumbing problems.  Steve has helped me out three or four times over the last ten years.  He is reasonably priced, time-efficient, and a good guy to boot.

    I hesitate to recommend Steve as highly as he deserves because I want to be able to call him with my next problem drain and know he isn't booked so far in advance that he can't come to my house.

    Steve gets five stars only because Yelp doesn't offer more than that. Thanks again Steve.

Steve and Josh at Reel Rooter are as real as it gets.
They came to our property for a sewer scope inspection as we are selling our home.
Although the news he delivered was not ideal; they stayed with the project for several weeks until we could get the issue resolved. Root intrusion was cleared and the video scope complete! No hidden fees with these guys.

$160 for just the service service call, when no work is done, is extremely expensive! Suds were coming up from laundry drain hose. We weren't sure if our problem was sewer or plumbing. Steve listened to the water draining and said that it wasn't a sewer problem. Just to come out and within less than 15 minutes tell us it was not a problem they could fix cost us a whopping $160 for the service call. Roto-Rooter didn't charge ANYTHING to come out for an estimate/service call. We agree it's fair to charge something but we felt completely ripped off having to pay $160 for nothing.

Josh came out today and was super helpful. He listened to what I needed and took the time to explain things as he went.  No upsell, just the facts.  I recommend these guys and suggest asking for Josh.  He's a good guy.  I will use them again.

Another 5 star review. On time, completed our sewer clean out in less than an hour. Price was exactly what's stated on their website. Josh was great! I will never call any other drain/sewer company. They Reeled me in!

We have a perennial problem with roots in our side sewer. Daniel came out right on time, and got the snake into the cleanout (and ours is in a very awkward place in the crawlspace). About 1/2 hour of working it down the line and he got got the mess out like a cat spitting up a hairball.  Since this is going to be an annual issue (tress aren't going anywhere), we'll call these guys for sure next time.

I have known Steve for years and I have never had a plumbing problem he couldn't  fix.  He is the best at what he does!  We own several rental houses and he has worked on all of them.  He is always friendly  no matter how long his day has been.  Thanks for all the help Steve!

I originally met Steve when he scoped the sewer line in the house we were planning to buy.  He mentioned he'd been to the house several times in the past.

We are now the proud owners of that home and when we had a drain back-up during the pineapple express Steve was the first person we called.  He showed up the next day.  The ceilings were already open to replace old plumbing and he immediately noticed the drain from the upstairs bath that had caused the previous owners years of trouble.  Steve's advice, Get it out now while the ceilings are open.

Serendipity, I say.  Ceilings were being closed up the next day. If Steve hadn't come when he did we'd be living with a brand new bath and a slow, troublesome drain.

These guys are my go to sewer company. Always arrive on time and do a quality job at a fair price. They don't try and up sell you on useless services.

Steve Branam is the BEST, most friendly, helpful, professional plumber in the world! He is the owner, with over 30 years experience.

I talked to him yesterday by phone about our slow-flushing, often clogging toilets. He asked me all sorts of questions and had me check some things on our toilets. (He really wanted to save me the cost of a service call if possible.) I decided I really needed him to come out and take a look at each of our toilets, and he just left.

GREAT TIP: If you have low-flush toilets and teenagers, switch to Safeway's Softly toilet paper! Teenagers + Costco's Kirkland toilet paper + low-flush toilets = clog trouble.

Reel Rooter saved the day !  Our main side-sewer line was blocked, and Reel Rooter came the next day [ this is short notice in the world of sewers and plumbing, where most firms are at least a week out for appointments ].  Anyway, the problem was solved, and the technician gave us some good advice for future preventive maintenance.  The fee was very reasonable; I'll use this firm again for my rooter services !

WOW! Great work by Reel Rooter today.

I had a stopped up/slow mainline and called Mr. Rooter. They came out and quoted me $560.  I asked the dispatcher to provide a ball park price knowing that they try and get people at the house to make it harder to say no, a deceptive but known practice, but he coudn't provide one, only stating that they have to diagnose first. I then I said there has to be a baseline price, whether Mr.Rooter is there for 10min or 1hour they have a minium and I wanted to know that. Again, the run-around without a price given.  I had them send a guy anyway knowing that I could always take my business outside if necessary.  The guy game, told me he has 50Ft  or 75fton the line and if they needed to run more it would be an additional X$ for 50ft.

I had none of these issues with Reel Rooter and Steve. His prices are listed online.  They didn't unnecessarily try and sell me on a cam inspection, etc.  They came out, ran the line, the clog freed and everything was great.  Not to say that it will always be this easy or a customer won't need a camera scope, but I didn't feel like I was being upsold to nor felt as if there was any deception.  

They did a great job so I had them install my new toilet for another $50, something I could have done myself, but would rather have given them the work/business.

In addition I asked that Reel Rotor be here at 9, they were here at 9. Just another plus, when so many other people don't show on-time or show late without a phone call.

Nice job all-around.

They were awesome!  Prompt, courteous, efficient, and fast!  Highly recommended!

Receptionist picked up the phone right away, scheduled for the following. Very good initial contact.  The worker, Josh was awesome. Very helpful, taught me about the industry and traps not to fall into. Would definitely use again.

Reel Rooter is now at the top of my list! I had backed up drains and they did their best to accommodate my schedule, (like, right now!), were efficient and got the job done right. I also got some helpful advice to prevent recurrence. This was my first time using their service and the price was substantially lower than I paid last time to a nationally known company. I'm so pleased! I highly recommend them. Next time I have a plumbing problem, I'm going to call someone who cares - Reel Rooter.

Last week I had a clog in my basement bathroom and another plumbing service came out and said I first needed a scope put down my pipes starting at $700 and then an abestos and raditiation company (one they referred) to come check for abestos starting at $500, then my foundation and the broken pipe replaced starting at $5000. My second opinion was Reel Rooter Services and Josh was there the next day, friendly and on time and within 8 minutes had the clog out and my drain running clear. Josh was awesome!!!!

I am a huge fan of these guys. My neighbor highly recommended them. I had a problem with my sewer system and needed it rootered before company came that night. My call was returned that morning and an appointment was made for just a few hours later. They came within the window of time as promised and were great to work with, very friendly and listened to me. They used the back bathroom instead of going through the roof to save me money. They were half the price of a big business we went with years ago, and so pleasant to work with. I would definitely use them again!

Steve literally saved me thousands of dollars and I will never call anyone else again. I had two big-name companies give me bids on a badly clogged main-waste drain pipe, and they both quoted me several thousand dollars (at the minimum) to dig up our septic, yard, and pipes. Steve and Anthony came out and were determined to clear that pipe. It took them 2 1/2 hours of sitting in our tiny crawl space, getting God-knows-what out of that pipe, but they never gave up. The other guys wouldn't even go in the crawl space! The total bill...only $500! I am so very grateful and can't recommend Reel Rooter enough. Don't waste your time or money on anyone else.

These guys are top notch.  I had a grease block in a sink.  Beacon came in and misdiagnosed it, did not solve it and charged me double what Reel Rooter did.  Reel Rooter came in, diagnosed and solved the problem in about 30 minutes.  They also gave me good advice to prevent it in the future by using a septic system enzyme 1-2X year with hot water to activate the enzymes to dissolve the grease.   You use it at night so the solution can sit for 8 hours.

I called Reel Rooter yesterday, based on the previous review.  Owner/operator Steve came exactly on time this morning, got right to work and solved my clogged basement drain problem,  cleared out another drain that he noticed was sluggish,  washed down the rather mucky concrete floor, and gave me some tips on keeping sludge buildup down in the future.  A professional job, done with friendly and professional demeanor.  100% satisfaction = five stars.

After reading Yelp reviews it was an easy decision to call Reel Rooter Services to clean out a main sewer line.  Response time was more than adequate and the tech rep Anthony arrived at the beginning of the time window I was given.  Their hourly rate is more than reasonable.  When Anthony arrived he started working straight away and it's evident that this young man takes pride in doing his job correctly.  Special attention was paid to ensuing that the surrounding area around the clean out was covered to prevent sewage spraying the area while inserting the rooter and extracting it.  In about 20 mins my drain was open and Anthony continued to snake the sewer line to the street.  The job was completed within an hour and I could not be more satisfied with Anthony and his work ethic.  If you have a need for Rooter Services, you should as I did make this your 1st call.  Also, Reel Rooter Services is a family owned business, which is a plus in my book.

Reasonable, Quick Response Time, Knowledgeable, Family owned!  I will definitely use them again.

Steve deserves 10 stars! I can't say enough good things about him. If you are unlucky enough to have sewer problems, you will find that this kind man will show up, practically immediately, and fix things for a reasonable price. I've recommended him to many, many people and all have had similar experiences. An honest business person these days seems to be a rarity. Write down his number now.

Fantastic service! Josh called to let me know he was on his way and ended up working for nearly 7 hours on what turned out to be a much larger pipe clog problem than anticipated. He was very professional and friendly, introducing himself by name and knowing my name when he arrived, making sure to check that it was ok to continue working when it became clear that the work would take longer (and thus be more expensive) than originally thought, keeping me updated on progress, cleaning up after his work, and even ringing the doorbell when he needed to come upstairs to ask questions. I would recommend Reel Rooter without hesitation.