Description
Plumbing & Heating Specialist provides outstanding Puyallup, WA Plumbing services. We are prompt and will work within your budget. Please give us a call today.
HISTORY
Established in 2011.
The business was started in 2011 with the main goal to provide great customer service and affordable prices. There are two employees, Darrell Rhyner and Thomas Brenny.
ABOUT BUSINESS OWNER
Darrell has been in the industry for 22 years and has worked industrial, commercial, residential and has worked in the new construction field as well. For the last 12 years Darrell has spent the majority of his time in the service side of the industry specializing in everything plumbing as well as boilers and furnace repair. when Darrell isn't working he enjoys spending time on his 2 acres in Puyallup with his wife and two kids. He also spends much of his time gardening and growing vegetables. Darrell is an avid Seahawks fan and never misses a game.
SERVICES
Toilet Repair, Toilet Installation, Drain Installation, Faucet Repair, Sink Installation, Water Heater Installation, Pipe Repair, Water Heater Repair, Faucet Installation, Garbage Disposal Repair, Sink Repair, ,
Reviews
Darrell and Thomas were awesome from the minute I contacted them.
Darrell came out and gave me a quote, we set an appointment and they showed up on time and completed the work.
They worked clean and fast and even finished before they expected too.
These guys really know their stuff and I'm sure I'll be calling them again in the future.
The installed a tankless water heater, ran water lines, and gas lines, and did it all for an affordable price. These are the guys you want to work with.
These were very knowledgeable plumbers and fixed my leaking toilet so fast. It is working great now and I thank them for their swift speed to get here and for fixing the problem in a very efficient and timely manner. I do recommend this company and I have them in my file for when I do some remodeling and they can do the plumbing.
These guys are amazing. I had an emergency situation, our bathroom in the basement was flooding. Kyle arrived shortly after I called, he found the source of the problem quickly, cleared out the clogged pipes then cleaned the shower and around the toilet. The most surprising part was the price, when he gave the bill I made an audible sigh of relief, I was expecting I would have to pay a lot more. I will definitely be calling these guys again if I ever have anymore plumbing issues
We needed a toilet replaced, and a day after we made the appointment, they came and did it. No muss, no fuss - they did the job fast and efficiently. A great business to hire when you want someone who does the job well, and affordably. Our go to plumbers from now on. So glad we found them.
Vic D.
03/06/2022 12:00:00 SA
They did a great job! They replaced our dying 20 year-old furnace with a new, high-efficiency one in 24 hours. They worked quickly and were very thorough, adjusting all the connections and vents, replacing the pump, and making sure it was connected to our Nest thermostat.
They are really good people to work with . They extend my gas line and install gas range & cooktops in my both houses. I didn't shop around but feels Good price. Highly recommended!!
Jessica T.
07/01/2021 12:00:00 SA
Really excellent immediate service! Darrell answered my call on the first ring and was out the day after I called. He immediately assessed the issue and was able to fix it on the spot in an hour. I found him and his team very friendly and professional. I had also gotten a quote from another company that was nearly double what Darrell charged. Excellent value for excellent service. I fully recommend calling if you need any help! For one I'm very happy to now have an outside faucet that actually shuts off again!
K R.
12/09/2021 12:00:00 SA
Outstanding company and staff. They reviewed our issues and fixed our emergency problems as well as made a couple of good courtesy fixes. Responsive, timely and professional.
Really appreciate Thomas and his honesty and his willingness to assist us in our leak as soon as he could - It's not always easy to find amazing people, but you don't need to look any further - If I ever have an issue arise in the future I wouldn't hesitate to call them back to help us out - I would have given more than 5 stars if that was an option!!!
Julia M.
06/11/2021 12:00:00 SA
I can't say enough good things about this company! Response time was awesome, plumbers were courteous and kind. We have used them twice. Price is comparable to others, but they go above and beyond with quality and service. We had an emergency on Mother's Day (a weekend) and they were at our house within two hours to fix the problem. They did not charge us crazy weekend prices. They have warrantees on all of their work. Will definitely be using them again when needed!!
I was really happy with the services for the last 3 years, two months ago my ac stopped working and they came and fix it changed a piece but it never really work, it cost us almost six hundred dlls, I called many times with no call backs until I was able to talk to his partner, the guy finally called back and he had a family emergency, we understood it was and emergency and we will wanted to work with him but again never called us back, we wanted to know what piece did he changed since the new company asked us and to this day no one has call us back, at this time, We are ready to fill a complain in bbb. Very unfortunate
Gave me an estimate through yelp, assessment fee not eligible to roll into the cost of the replacement. Quote was $2700-$3500 without itemizing. When I asked for a specific brand, model and size, I never heard back from them...2 weeks ago
L N.
04/06/2021 12:00:00 SA
Thomas was able to accommodate us even after rescheduling to another day. He definitely is experienced and knows his stuff. He is very honest and fair. We will be using more of his services in the near future. We recommend plumbing and heating specialist.
Tanner M.
10/10/2019 12:00:00 SA
Darrel came out and fixed my outdoor faucets. He was very quick and explained what he was doing the whole way through. And it was cheaper then any other quote I got. He has definitely earned my business in the future. I highly recommend him.
I had a hot water issue, and the person I spoke with, walk me through on the phone and resolved the problem with me. This was fantastic and saved me a lot of money and time. I will use them for all my future plumbing needs. A honest plumber who cares about their clients is very valuable.
Had a great experience, trustworthy, knowledgeable, and reliable! Fixed the problem in timely manner at a great price! Would use again for sure!
Darrell was great. We recently finished our remodel and moved into our home. The furnace was less than two years old and just needed a tune up.
Him and his partner were on time and very professional. Darrell fixed a gas leak as part of the tune up and showed me some basics on my furnace.
He even showed me some tricks regarding my dryer vent and how to route it more efficiently. I'm so glad I chose to go with them and plan to call them yearly for our HVAC needs.
Kevin S.
06/11/2020 12:00:00 SA
I don't think you will find a better plumber. They do it all well and in a very friendly and courteous way! I've using them for 20 years without a problem. I have recommended them to numerous people who speak glowingly of their work as well. Keep it up guys!!
Judi W.
07/03/2018 12:00:00 SA
Darrell came recommended by a friend. I'd just moved into a mobile home and found a leak. Darrell and Thomas came on time gave a reasonable bid , did the job AND cleaned up after themselves. I'll be calling plumbing and heating specialist for all my plumbing and heating needs. Give them a try.
Toni L.
03/07/2016 12:00:00 SA
Super friendly and knowledgable staff who went above and beyond for customer. Knowing that we have small kids in the house, Thomas took over an hour drive to our place during off hours so we could have hot water. He knew exactly what went wrong within minutes and jumped right in the job to resolve problem. With this outstanding service, we are now having them taken care of all other properties and will be a customer for life. Highly recommended & excellent job Thomas. Thanks again!
Ming C.
03/12/2020 12:00:00 SA
Thomas and his team installed a full house filtration system for me. They are hardworking, knowledgable, honest, and reasonable with their bid. They used more expensive copper pipes instead of PEX, and their price was still lower than other bids using PEX. They also stand behind their work and came back promptly to fix a minor issue. I would definitely hire them again without hesitation.
My mother's rental furnace went out. It was cold and even snowed this morning. Several other companies I called 1st did not have any same day appointments. I called Plumbing & Heating Specialist at 10am, they did have an opening and we were booked between 1pm-3pm. Darrell from Plumbing & Heating Specialist called around 10:30 and said he is ahead of schedule and would be available at 11am if we wanted. We were so HAPPY, brrr...
I explained to Darrell that my mother was on a social security income and that we only wanted the furnace repaired and was not interested in purchasing a new furnace, he replied, our goal is to repair furnaces and we wouldn't ever recommend a new furnace unless it was absolutely needed. (I could hear the honesty in his voice and was relieved as my mother was so worried about the cost of the repair).
Darrell went out to repair the furnace, he replaced the sensor and cleaned out the reusable filter. He then called and told us NO CHARGE, have a happy thanksgiving.
I would have even rated this company high for their honesty, professionalism and same-day-service, but for Darrell to provide the service free to my mother was so unexpected and so appreciated.
I am so happy to know I found an honest heating/cooling company. Thank you Darrell and Plumbing & Heating Specialist !!!!!!!!!!!!!!
Joe C.
09/04/2017 12:00:00 SA
I had made an appointment with this company for a Monday at 9am. I had called twice to confirm my appointment by Thomas and assured me he would show up. I took a day off work to meet him at my home but he never showed up. I called his number six times as well texted him to find out why he never showed up. There was never a call back and he never showed up.
I desperately needed my heater looked at and repaired and this guy basically flaked out and was a no show. If this is indicative of the type of work he does, you should not do business with him.
This company is a complete unprofessional, unreliable and has a lack of ownership.
Kristine M.
08/10/2017 12:00:00 SA
Excellent plumber, excellent service! From beginning to end Thomas and his crew were professional, thorough and highly skilled. We needed a gas pipe brought into the kitchen for a gas range. Thomas showed up on time for the estimating appointment and gave us the best price estimate hands down. He was clear and precise on how he would do the job. He was available to do the job that same week. He arrived on time with his crew the scheduled day for the work. All the gentlemen were professional and I even felt comfortable leaving them in our house alone to get the job done.
These guys will treat you right, give you a fair and honest price and do high quality work.
We used Darrell for another job and I appreciate his honesty and forth rightness. Everything got made right and he is easy to work with and was available when we needed him. Thanks again
Tracey C.
02/07/2017 12:00:00 SA
Darrell Rhyner, the owner/operator, has instantly become our go to plumbing and heating expert!!! Our furnace quit on us Super Bowl Sunday, and we had to turn to our costly gas fireplace to heat downstairs. I was lucky to find his business through a Google search, and called yesterday to make an appointment for today. He showed up with another employee, and it no longer than 15 minutes to get the furnace purring like a kitten again!!! He thoroughly explained what the problem was, and because it was such a quick repair, there was NO CHARGE for his services!!! He is what I define as an honorable man. My wife and I have his business card and will DEFINITELY call on him for any future needs!!!
Cindy S.
05/05/2016 12:00:00 SA
Thank you Darrell for your prompt attention to my water heater hose problem!! I would recommend this company to anyone who will listen!! I think it is important to support our local community and Darrell is a guy with a great business. His charge was reasonable and fair!! You can't go wrong with his company!!
I chose this guy because of all the high reviews. He was nice enough, met me for the estimate and had a great price (he was my 3rd quote). That's where the good ended. We were moving into a new house and needed to run a gas line for our new dryer. We set a time of install and scheduled the county inspector. Well he didn't call us, we called him the day before and he says oh the part is back ordered. Will be in next week. We rescheduled the inspector and 2 days before our new install date, we couldn't reach him. Voice mailbox full. For 3 days we called almost every hour and no answer. Eventually the mailbox took messages and we left those. Nothing. We had to cancel our inspector, and now we have appliances sitting here that can't be installed. Never have I worked with a company this terrible. No return phone calls, never showed up on date on install. Lot of time and money wasted to be back at square one. And this guy IS THE OWNER!!!
Diana Q.
07/02/2015 12:00:00 SA
I called and made an appointment to get a quote on running a new gas line so we could change from an electric range to gas. They were quick at getting back to me. We already have a gas furnace and fireplace so the job took less than 2 hours. We paid over $700 for everything which was more than I was expecting but we wanted it done right and didn't want to take any chances with a gas line. They were on time, professional and very clean.
Sarah N F.
06/01/2015 12:00:00 SA
If I could give more stars I would. We have used Plumbing & Heating Specialist twice now for two major issues with our home. Both times they have gone above and beyond with their quality work and customer service. Sometimes it can be difficult to know who to trust with home repairs but we had so much peace of mind using these guys. Can't recommend them enough, they are knowledgable, honest, friendly, and provide excellent service at fair prices.
I was blown away by the excellent service, and they are beyond honest & fair. It is rare to find this level of customer service, ethics, knowledge, & experience. If you are in need of any plumbing or heating services, these are the only guys to call!!
I am very happy with my new furnace and creative duct work. My house was built in 1929 and had many challenges for the Heating Specialist Team. I was impressed that Daryl would say I love my job especially when I can solve complicated problems. I had 6 bids and I went them because I felt they had the knowledge, a fair price and they seemed excited about my job. I highly recommend them.
Katie J.
04/07/2015 12:00:00 SA
I love these guys! I am a manager at a storage facility, when we get problems we get BIG problems. Not only that we need to call out and get a lot of estimates and have to deal with shoddy work from previous calls. What I love about Darrell and P&H Specialists is that they do a great diagnostic and then give you a fair estimate for all work. We love this crew and I recommend them to all the other managers in our local area. I recommend them to you too! its quick, fair, and you know what your getting.
John C.
02/02/2018 12:00:00 SA
Called these guys on Thursday and they were able to squeeze us in the next day on Friday. They serviced our heater and got our place cooking with gas in thirty minutes -- NO CHARGE -- as it was just a minor fix that was needed. Can't recommend them enough! Thanks Darrell!
Tory M.
09/01/2018 12:00:00 SA
I found Darrell to be very honest with his bid, quality in his work and showed integrity in his profession. My water heater went out and I was in a bind having guests coming in from out of town. I spoke with Darrell over the phone who had a full schedule but took the time and gave me advice while getting bids so not to be taken by less than honest companies. Sure enough there was one very popular company, Roto Rooter, who tried to take advantage of my situation and gave me an estimate 5 times what Darrell said it should be. Needless to say I came up with a temporary solution and scheduled Plumbing & Heating Specialist to replace my water heater. I highly recommend this company for your plumbing and heating needs. I would hire him again without question. When his work was finished and he was paid, he ended the job with a hand shake and a thank you for the opportunity. I was very impressed!
Casey T.
02/04/2014 12:00:00 SA
I bought the plumbing and heating inspection from Plumbing and Heating Specialist through Living Social. Thomas was very professional, well informed, and pleasant. He answered all of my questions regarding the furnace. I am a happy customer and will definitely go with company again. I highly recommend them.
Great company! Diagnosed my plumbing problem and had a solution quickly. Had this particular problem two other times with the shower drain - all fixed by other plumbers. It has been a month since the fix and no water leaks. They were prompt, courteous, and cleaned up any mess they made. Would definitely recommend them to friends and family. The only reason for the 4 out of 5 stars was the price ( a little on the high side - but worth it to really have the problem fixed!)
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