Pipelining Northwest

I had a clogged toilet that could not be fixed by endless plunging. I used YELP to automatically send out requests to several local plumbing business where I requested a cost to unclog. Pipelining responded very quickly and quoted the lowest quote of the 4 other plumbers that responded. Being on a tight budget, they came out at exactly the time I requested that day, where Austin (very nice and personable) came and was able to unclog it after 15-20 minutes. I would definitely hire again and recommend to others!

So I tried calling Steve but his phone kept hanging up from bad reception so I asked him to continue by text
And after a battle of inexcusable foul language regarding my job I had to block him on my phone! I would not choose to do business with this company as they didn't clearly understand what I was explaining to him 3 times

An area of our gutter storm drain pipe was heavily clogged with dirt, mud, and debris due to faulty work by the builder.

Pipelining Northwest was very responsive and provided us a fair quote to fix our drain. Their teams of specialists were very knowledgeable, experienced, and did a wonderful job replacing a 6 foot section of our storm drain. From start to finish, they were very professional and made sure the job was completed correctly to my liking. They even hydro jetted our French drain.

I'm so glad I found this company on Yelp! I highly recommend them.

I originally worked with a different Plumbing company and they ran a cable but couldn't completely remove the clog. They recommended Hydro Jetting as the next step and quoted me $2K extra if I wanted the job done. I had to sign up for a Diamond Membership for $18/month for 1 year to bring down the cable price a bit.

I decided to email 6-7 plumbing companies for a quote. Cody from Pipelining Northwest responded back within 5 minutes. We spoke over the phone and he walked me thru what to expect and I was able to get an appointment for the next day at 1 PM for $575 if Hydro Jetting is needed compared to the $2K.

Cody & Austin arrived right on time, they ran the camera and realized the pipe had two hard turns back to back and was able to get it cleaned out after a couple of toilet flushes. They were able to identify the root cause, provided video footage, and willing to speak to the builder since the home is still under warranty. As a gesture of good faith, I wasn't charged for this job since they didn't have to perform Hydro Jetting.

Cody & Austin did an outstanding job with honesty & integrity. I told my family, friends, co-workers and everyone asked for their contact info.

I called this company along with a few others several weeks ago. They were experienced and seemed to be the only ones out of the group who could install a sewer clean out without additional contractors to disassemble the rest of my home. They detailed everything. I got a reasonable estimate, they did a thorough job and kept me up to date on the tasks as they went. I highly recommend them.

If you have an emergency call these guys. Got an honest no bull*** estimate, the truth on when they could be out. The crew was 30 min early and got the job done. Nice to work with an honest company !

Austin and Cody were super professional, did their due diligence diagnosing the issue, and discussed next steps.  They were transparent woth prcing and possible solutions.  They were prompt and honest.  I would highly recommend!

One star because the guys that came out were pleasant. Otherwise, if I could give zero stars, I probably would. I had a poor experience due to awful communication. Or lack of communication since I haven't heard back despite messaging them.
I requested a quote through Yelp for a clogged storm drain on Friday 02/26 and Steve responded quickly that same day stating that he'd be able to come out on Monday. I replied that anytime before 5pm would work and never heard back from him. I messaged him on Sunday 02/28 asking if I'm still expecting someone to come out to my house the next day because he never asked my address or gave me a time. He did not reply to me, but instead had someone else text me the next day on Monday 03/01 (the day they were supposed to come out to my house). I gave them my info and updated them that anytime before 330pm would work for me. They said they weren't able to do that and we picked a new day/time. They asked me to call them later to talk. I asked if I could call them now and they left me on read. So I replied an hour later that they can just call me whenever. The text was received/read, but I never got a response or call.
The guys came out the next day Tuesday 03/02, said my storm drain was clogged and that they'd send me a quote the next day for the work that would need to be done to fix it (excavation and hydrojetting). They said it'd be a couple thousand dollars and that the money I paid today would be credited towards that project.
Didn't hear anything or receive a quote for a couple days so I message Steve back though our existing Yelp message on Friday 03/05 before the weekend, inquiring whether I would be getting that quote. He didn't reply, but I then received an email of the invoice for what I had already paid. I sent him a 2nd message thinking that maybe he thought I meant the invoice when I really meant the quote for the excavation. It's been 5 days and I still haven't heard back! I wasn't sure if I did something wrong on my part because I thought that I had been clear, calm, and very patient, etc. but I'm over it. I do not wish to hear back from this company. I don't even care about the $230.11 I paid them. I would've been understanding if they had just said something/anything (i.e. we're really busy right now, but we'll reach out in a couple weeks OR we're not interested/looking to take on this project) instead of just ignoring me and wasting my time. I don't think that's too much to ask for.

Cody was very professional regarding the issues I had, but I went with another plumbing company due to other factors.
I would contact them again for a quote.

I have had trouble with my toilet for months.  Pipeline Northwest came out on time and fixed my toilet.  They were very responsive, kind and beyond fair with their pricing.  I highly recommend them and will only call Pipeline Northwest if I need a plumber!

I had been dreading having our side drain cleaned out as I was sure it was going to be completely unfixable. Finally decided to try and started with these guys based on all the good reviews. Well, I wasn't disappointed. They came out next day, knew exactly what they were doing,  and blasted through the blockages in a matter of minutes. Price was reasonable as was quoted on the phone with no surprises.  I almost can't wait till the rainy season now. Almost.

Pipeline Northwest was the only company that was willing to give me a quote over the phone after hearing out about my toilet slow drainage situation. The next day they came over on time and did a clean job of removing the toilet wash head from the other end of the toilet.

Reached out on Yelp around midnight.  Responded in less than 5 mins. Sent a person next afternoon. Punctual and on time. Very professional and customer friendly.  The person knew what he was doing. Ensured the kitchen sink clog was cleared.  Went the extra mile to clear out personal stuff from under kitchen sink and took care of the work. Put everything back where it was before and left the place clean. Very reasonably priced compared to a lot of others.  This is what a professional work should look like. Happy with the service.  Will hire again when there is an issue.

Cody and his buddy did a great job of providing me with good advice on replacing toilets, they were timely in their work, their work cost was very reasonable, and the work was high quality. They are respectful and professional. I am already looking to get them on to my next project. I recommend them highly!

Called them on a Sunday to look at 2 bathtubs and sink that has been clogged off and on for a couple of years. They came the next day and assessed all of our issues and fixed everything in the same day. They cleaned out the drains for both bathtubs. They also went out and got all new parts for the sink and fixed the garbage disposal that has been broken for years. Super grateful for there help and will be calling them anytime I need there services!

Had Pipelining Northwest out today to clear a clogged storm water drain. Most friendly, professional, honest, and knowledgeable plumbing experts I've ever encountered. Highly recommend you connect with Cody to solve your drainage issues!

I needed an emergency main drain rooter. Pipelining Northwest came out on time on budget. The guys did provided detail on the issues and cleaned up like they owned the house,  overall did a fantastic job.  They also provided some solutions and bids for a more permanent fix for my main drain which is 110 years old.

Pipelining Northwest came to my rescue, replacing old pipes and drains in my basement. Steve, Ryan, and their crews are knowledgeable, efficient, skilled, and willing to go the extra 'mile' to do the job right. They are good communicators providing clear definition of what needed to be done to solve the issue(s).  Their pricing is competitive, actually lower than most other bids I got. Quality Work by a great team!

Worst service ever. I needed a sewer scope on my house for an inspection report. Got canceled and rescheduled three times. Had all the excuses from got overbooked for my scheduled time to truck broke down, need to reschedule, sorry about that...finally came out, did the sewer scope, and said I'll have the report back to you tomorrow. After a couple of days, called to get an answer, just got a text back, hey sorry, busy, I'll call you back.. of course no call back. Called a few times back, no answer, voice mail. After 3 weeks of no contact, finally had to hire another company. Came out the next day, got the report back next day. With service like that, I'm shocked Pipeline NW is still in business. Definitely stay away from these clowns.

Steve and crew are fantastic!   I was in need of a plumber and they were highly recommended by a neighbor. I had water damage to the carpet in my basement and they were able to trace the damage to an upstairs toilet and fixed it.   They also did a sump pump inspection for me (another company had quoted $275) but they did the diagnosis and both repairs in under 30 minutes for a very, very reasonable cost.  I would highly recommend if you want reliable work from a knowledgeable plumber you can trust.

SEWER LINE REPAIR
PIPELINING NORTHWEST

Do you have an aging sewer line to the city main?
We live in a home that was built in 1949 and have been presented with indisputable and unpleasant evidence that our sewer line was in need of repair. We decided to have a sleeve installed to fix it. The bidding process is a necessary evil fraught with pitfalls and hidden dangers, so I am sharing a success story. We had two top contenders. One of the two bidders engaged in a high-pressure sale strategy, but convinced me of the quality of their work, which included a ten year warranty. I am so glad we went with the other contender. His bid was several thousand dollars less, had a TWENTY-FIVE year warranty and he stayed in communication with us every step of the way. We don't use checks anymore (who does?) and online money transfers have limits, and he patiently worked with us on this issue. His name is Steve Harris, his company is PIPELINING NORTHWEST (206.794.9341) and I don't hesitate to give the company the highest recommendation. I can't say enough about the company and Steve is just the best! We now flush with complete confidence!

Steve and his business partner are awesome! We needed to find out if our pipes were in good shape.  Their honest review was a breath of fresh air.  I've found the company that I will be using for all of my future plumbing needs. Trust is essential in these things and Steve has gained mine. If you hire these guys you won't be disappointed!

Steve and team were quick to respond to our broken water main, getting us scheduled in just a couple days.  The work only took a day and a half and we were without water for only a couple hours.  They did a good job cleaning up the job site considering they had to put a trench in my yard too.