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Luke Electric

Luke Electric


3418 15th Ave W, Seattle, WA 98119

Reviews


Mara A.
Mara A.
06/09/2015 12:00:00 SA
I had some weird electrical things happening after moving into an apartment in a very old building. I panicked and called several electricians. All of them said it'd be weeks until they could make the time to come out and that it would be an hour or two minimum charge even if nothing was wrong.

Luke said he could stop by the very next evening after he was done with his other appointments to assess the situation and that he wouldn't even charge anything until he knew what needed to be done. He stuck to his word. Showed up early, eased my fears and didn't charge a thing! He'll be my first call when I do actually need any electrical work done.

Lynn R.
Lynn R.
07/04/2021 12:00:00 SA
Outstanding work with overhead garage lights as well as a new ring doorbell.
Very conscientious, neat, tidy and well qualified!

Linda T.
Linda T.
3/20/2020
The company was recommended by our condo president - I called and left 3 voice mails and no return call .
But after reading all the bad reviews I'm glad they didn't answer. THANKS everyone  for the honest reviews ~ you save me from headaches, frustrations and money!!!!

Rob F.
Rob F.
11/25/2017
First off, they charge you $269 to come out to inspect your house, then they tell you what they will do and ultimately do nothing they promised.  It felt like bait and switch as I was originally impressed by their attention to detail pointing out issues as they walked the house in order to provide a quote. Ultimately, they failed to do any of the items that they pointed out during that initial walk-thru. After paying them over $12k for their Gold level option, I ended up having to hire another electrician another $3k+ to finish the work they missed and/or did half-baked.

All of Seattle is booming with construction, and it felt like this company could care less about providing good service. My dad ended up getting sick, so I traveled to Michigan for a week with the premise that they had full access to the house and would complete the job. Instead, they used it as an excuse to walk away and provide service to other customers who had so-called emergencies. Once I returned home, they hurried to finish the job and the final outcome was a truly rushed job.

I have outlets in my basement that continually trip the breakers (in the new panel installed by Luke) because they did not provide the proper number of circuits. Also, I have new wiring hanging near the potentially wet ground in the crawl space because they were remiss in stapling the wire to the joists-- I recently discovered this while I decided to have my crawl space waterproofed.

They were recommended to us by a friend, so I know they have done good work in the past.  Unfortunately, I had a much different experience.

Attention to detail during initial inspection: 5-star
Follow-through on work/promises: 0-stars
Customer service: 2-stars
Quality work: 1-star
Value: 0-star (see above)

Shayan G.
Shayan G.
7/23/2019
These guys are just a scam. I called them because of the recommendations of my handy man. Such a waste. I asked him to not recommend them anymore.

Ted K.
Ted K.
12/10/2019 12:00:00 SA
I would strongly recommend NOT using this company for any electrical service (or any other for that matter).  After charging almost $600 to install one outdoor motion sensor light that failed after a year, Jason would not even return my calls asking about any warranty on the product or their work.  We had a second bad experience with them as well when they were unable to figure out an indoor electrical problem and proposed tearing apart our house and wiring.  Another electrician found and fixed the problem in ten minutes.   Avoid this company.

Wil J.
Wil J.
02/04/2019 12:00:00 SA
Old Queen Anne house, various stages of being updated - had three Independant issues that needed to be addressed - not cheap but great value. Quality work and fantastic communication - keep up the great work Jason!

Lana B.
Lana B.
9/22/2012
Jason and Luke did a complete rewire of our house, upgrading it from knob and tube wiring. It was a big job and we're really happy with the job they did. Most of my interactions were with Jason, and he spent a lot of time upfront giving me different options for the work. While the work was being done, he communicated with me the entire time by phone or by e-mail.

The house was left clean every day and any damage to the walls was patched and painted. I could definitely tell which days Jason wasn't at the house though (he was there most of the time), because things weren't left as orderly as when he was there, but then again I notice things most people don't. What we really appreciated about Jason and Luke is that they were conscientious, patient, serious about doing their work well, and willing to make changes/upgrades to make us happy. When the oven wasn't working due to wiring issues, Luke came on a Sunday (labor day weekend) to fix the issue. They also made some additional upgrades at no extra cost to us.

The house feels safer and everything is more convenient now. It also looks better! I feel good about making future upgrades with Jason and Luke because no one knows our house better.  

It's nice to know that there are honest and hardworking people out there. I can't recommend them highly enough.

Niz M.
Niz M.
11/01/2018 12:00:00 SA
I was in a situation where I needed help with the electrical panel. I was wary of using Luke Electric because of other one star reviews, but I needed urgent help. They charged me $289 to come out and give me their opinion and the promise to research a solution. I basically got nothing but a high price bid to do a complete replacement for my wasted $289. Three other companies gave me lower bids for free - no charge to come out and a I ended up with a significantly lower cost for the job. Needless to say I used another company. Do yourself a favor and don't call Luke Electric.

Daniel M.
Daniel M.
2/17/2017
I needed a n electrician right away. Luke was able to get there same day, waited for me when I was late, fixed my problem and no bologna.

Emily H.
Emily H.
11/30/2015
Despite having high hopes for Luke Electric when speaking with them during my home buying process, the actual experience of attempting to schedule them to do work was highly disappointing.

I called four weeks in advance to schedule a mid-November appointment to come out and give a bid for some knob-and-tube upgrades.  The scheduler was friendly, and we arranged a time on a Monday.  Fast forward a month, and that Monday appointment comes and goes.  I call them, and the scheduler says there is no record of the appointment on their calendar.  But she manages to have Luke come out later that day.  No big deal, scheduling snafus happen.  Since he missed my original morning appointment, I had my parents meet him the afternoon he came out, as I had work commitments.  They told me he kept asking how I was going to pay for the work - inquiring what I did for a living, and asking if they would be the ones to help me pay for it.  Perhaps he assumed that a woman would be incapable of paying him on her own?  Not sure, but his line of questioning was pretty inappropriate regardless.

After the appointment, Luke says he will give a bid in 24-48 hours, and will provide a range of bids for different levels of work being done (this is why I chose to have them come out in the first place; I like having options).  I hadn't heard anything after 72 hours so I sent an email.  Got no reply.  1 week later I called.  The receptionist said she'd contact Luke and would get back to me in the afternoon at the latest.  Again, no reply.  Now it's been weeks since the original visit, and I haven't had any of my calls or e-mails returned.  If you don't want the business, fine, but at least give me the courtesy of a reply.

I have no idea why it should be so hard to give someone my business, especially something that's likely to cost several thousand dollars.  Ultimately I have no idea why they blew me off, but in case anyone from Luke Electric ever reads this, I'd suggest 1. not blowing off customers who are trying to pay for your services, and 2. not asking probing questions about their ability to pay - I wouldn't be soliciting bids if I were incapable of paying the bill!

Dolce S.
Dolce S.
12/29/2015
Luke Electric is fantastic. I phoned them on short-notice twice and they responded quickly. The first visit involved replacing a defective circuit box. The electrician was knowledgeable and took the time to explain everything he'd done. The second call, Luke actually came. He is kind yet professional and also explained all of my options. I plan to continue using them for any electrical concerns at my home.

Katie O.
Katie O.
03/01/2016 12:00:00 SA
Luke's as good as they come! Honest, reliable and does great work. He fixed my track lights in the kitchen and coordinated with my renter to get it all done. I'm planning on using him again because now my other track lights blew out in the hall. Luke is the best!

Ahamed I.
Ahamed I.
6/21/2013
We had some dimmers, outlets and lights put into our home by Jason from Luke Electric and could not be happier about the entire experience. They had the best quote of all 3 places we met with and also had the best ideas/solutions.
Additionally Jason was very clear, quick and professional with his work and even followed up on a weekend day when we were having issues (the issue ended up being our own fault).
I plan on using Luke for any electrical issues we have in the future and would recommend them to everyone I know.

Mattson C.
Mattson C.
02/08/2016 12:00:00 SA
Great bunch of guys who did great work. Redid our knob/tube wiring in our 1907 casa. Total straight shooters - came in under bid, no surprises. I left them alone in my house to work most days without any reservations.

casey b.
casey b.
08/01/2011 12:00:00 SA
I've had Luke Electric come out a couple of times now.  I felt that I was listened to, and was given in depth suggestions.  One of these suggestions was to put an outlet in my crawl space. I thought it was linda silly, but said yes anways because it didn't cost me too much more. That outlet has come in so handy with a project under the house!  Luke Electric was looking out for my future and not just trying to make a few extra dollars.

I Would totally recommend Luke Electric to everyone!  On time, Good Rates, Fair product pricing, Cleans up & wears booties.  

Call Luke Electric!
      Call Luke Electric!
              Call Luke Electric!

Shaine T.
Shaine T.
3/21/2016
Luke came out to my place today and did a fantastic job hanging a huge chandelier from my vaulted ceilings (26 ft.). He was efficient and careful, gave great advice on where to find the right kind of bulbs, and took extra care to make sure that the angles of the lighting fixture were *just right*.

Highly recommend his service, each time I've gone with him, I've gotten an appointment right away, gotten accurate estimates for both time and price, and gotten professional, high quality service.

Gary G.
Gary G.
1/22/2015
We first met Luke eleven years ago after purchasing our 100 year old home.  He was at the house quite a bit that first year, as we changed the lighting in almost every room of the house. The work involved changing existing fixtures, wiring for two chandeliers, inserting ceiling light boxes.  We liked him so much he has been the only electrician we have used since.

Over the years he has continued to work on both the inside and the outside of the house.  ALWAYS very easy to communicate with, a pleasure to be around, professional, and very, very skilled. His bids have been itemized and reasonable.  

We are now concluding a kitchen remodel and Luke (and Jeremy) were the electricians we called.  The job involved wiring for under cabinet lighting, replacing outlets and switches, installing new ceiling cans, wiring for a cook top vent, and making sense of all the wires that were cut during the demo.

I highly recommend them, we've used them a lot.

M. D.
M. D.
9/20/2016
Jason with Luke Electric returned my call promptly and helped me problem solve through electrical/heating solutions before I'd even committed to using their company.  He was kind, professional, and went out of his way to work with me as I juggled a challenging remodel.   As a single woman managing this renovation on my own, I found these guys to be incredibly helpful in an industry where trust and accountability can at times be hard to come by.

Bre T.
Bre T.
8/30/2014
Jason from Luke Electric was fantastic! We bought an older home and out of all of the contractors that I've had to call, Jason was the most prompt to respond and most professional. He was on time to both our estimate appointment and the appointment to complete the work. For our estimate, he emailed a handful of clearly laid out options that made it easy to understand and easy to choose which route we wanted to go. They completed our projects quickly and were pleasant to be around/talk to. We'd hire them again in a heartbeat!

Nora B.
Nora B.
8/19/2013
We had Luke upgrade our panel, add a couple 220V breakers, and add grounding bars.  He did a great job.  He was very good about getting back to us via e-mail or phone, gave us a fair quote, and worked very hard.  When he ended up having to put in extra work to replace some conduit he didn't charge us for it (even though I think she should have).  
He went above and beyond, even coming out in the evening to help us get our kitchen appliances up and running.  

I would recommend Luke to anyone.

Saul C.
Saul C.
03/11/2013 12:00:00 SA
My wife thought that one of our switches was buzzing oddly and we arranged for Luke to come and look at it.  He was very quick and efficient with his scheduling and was very communicative.  Luke was very helpful.  He was a good listener and has an easy manner and was able to explain things very easily to two non-technical people.  I felt that he went above and beyond and ran extra tests and gave us useful advice.

I'd certainly use Luke again.  Ethical, reliable and friendly.  What more would I need?

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