Jeffrey S.
12/01/2022 12:00:00 SA
Huckleberry Electric is our new go-to for any electrician needs. I'm incredibly thankful, impressed, and pleased with every aspect of our experience, and cannot recommend these good folk more.
Preface: the Context:
My wife and I have a condo with terrible air circulation. Our bathroom fans needed replacing. I had purchased improved fans with lights for our restrooms, but we couldn't find anyone who could do the replacement work. My wife has some significant special needs, and the fans sat for more than a year before we were finally able to get them replaced.
My wife found Huckleberry Electric a few weeks back, and we scheduled an appointment for the Thanksgiving week. Unfortunately, electrician jobs are often unpredictable, so we got an email from Huckleberry letting us know that they were running late, and would likely not be able to get to our job that day. Scheduling is very difficult for me and my wife, so I let them know that it would be difficult to reschedule, and we were disappointed. Andrew, the person helping to reschedule, was able to get us penciled in the following week, and fully acknowledged/validated our concerns. He took full responsibility and let us know that he'd give us a 30% discount, which is far more than they usually do for any reason. Once the rescheduling was done, they came on time the next week, and the experience really couldn't have gone any better!
1. Quality of the Work
What's probably most important is just the simple assessment of the work itself. On this level, Huckleberry completely delivered. Coleson and Brandon each took on one of the fans in our two bathrooms, and they really knocked it out of the park. The work was perfect. The replacements looked beautiful and functioned exactly as I'd hope!
2. Professionalism and Friendliness
Both Coleson and Brandon were very friendly and professional. Given my wife's health issue, we needed to ask them to be particularly hygienic with hand washing and to close doors behind them to reduce noise. They both were very thoughtful and considerate of our requests. We were particularly impressed with how seriously they took the request to wash hands. They scrubbed down like surgeons! We were super happy and pleased with just how cooperative they were with everything we asked for/needed.
3. Creative, resourceful, and honest.
When we were first getting a sense of the job, Brandon and Coleson were concerned that they may need to cut out large portions of the dry wall to make the change happen and to properly secure the fans. While not what I wanted to hear, they were upfront and honest about it, and wanted to be sure I was clear. We discussed options, and agreed to move forward with it, but to try to ensure straight/even dry wall cuts and I'd eventually find a way to make the patches... but that ended up not being necessary! They discovered that they could do minimal trims of the drywall and secure/fasten the fans to the existing metal braces supported by the studs. The end result, as mentioned above, was that it looked perfect, functioned perfectly, and no dry-wall repairs necessary!!
All in all, I really couldn't be more pleased. It was quite a bargain. If I have any other electrician needs in the future, Huckleberry Electric will be my first call.
FIVE STARS!!!