Worldview Electric

I'm hesitating with a 4; it could have been anything lower depending on the day. Worldview took over the contract for a job previously bid and started by another electrical contractor, which is run (I think?) by a friend of Worldview's owner; I could never get a straight answer, which was concerning. Nonetheless, they sent out a tech to install a new circuit, ground a pool light housing, and connect the circuit for said light. Before the tech arrived, another one and his crew showed up ostensibly to drop off the materials (they claimed they'd bought them, but only dropped off a spool of ground wire). When the tech arrived, he had no materials (wire, conduit, circuit breaker, junciont boxes, etc) and no vehicle to go buy them which could hold 10' conduit sticks, so I followed him to Home Depot with my vehicle to transport the 10' sticks of conduit. By now it's ~6:30pm.... I assisted the tech until 9pm, and even grabbed my fish tape to run the wires since he didn't have one! He came back the next day and we completed all the work together. I'm pretty handy and was glad to help, but there's no way this would have been done in 2 days if I hadn't.
To be clear, the tech isn't to blame here; he worked on our job 3-5 hours each day after already working 8 hours on another one each day. Kudos to him!
Worldview did shoot me a Home Depot gift card due to all the inconvenience described above, and I appreciate it. I hope they get more organized going forward and can succeed.