Amanda W.

5/29/2023

Amazing experience with this company on a ac split system repair. They didn't charge to come out and give us a quote like so many of the other companies and even got us in next day. We previously had a different AC company come take a look and they quoted us $4k-$10k to fix our unit which was crazy. Green house was able to do the repair same day for $400 and got our AC back up and running in less then an hour. We will only be using green house moving forward!

Daniel N.

04/10/2023 12:00:00 SA

They responded quickly to my aunt's no heat situation, was able to get her furnace running and produced a very timely quote for a replacement but said she could wait until when it was convenient.

Liza F.

4/25/2023

I've trusted this company for several jobs and today they came through again. I had a washing machine leak. They showed up right on time. Turns out it wasn't a plumbing issue, it is an appliance malfunction. These great technicians including Sunny (I think that is his name) were thorough and then didn't charge me for the time. I am definitely a loyal customer!

Deb L.

6/16/2023

Leakage around tub/shower knob handle. I removed the plate and handle and inspected the back wall space. There was no water damage, so just needed a new cartridge. Green House came out, replaced the cartridge and charged $423.89. Outrageous for 15 minutes of work! I also had to remove the plate/ handle again, as they forgot the seal behind it. Don't use!

Taiheng J.

11/28/2022

Very fast response, clean and professional work. Took the time to explain what was wrong and how they were going to fix the problem. Then they proceeded to do exactly what they said they were going to do. Was very impressive. Highly recommend.

Praveen Y.

11/03/2022 12:00:00 SA

We needed our furnace to be replaced as it had started cycling and when we got it checked, we found the motherboard was faulty. After reaching out to multiple providers and getting Quotes, we found that beyond sharing a competitive quote, Omid was courteous and visited us twice to ensure we had the best experience pre-installation. Omid also got all the permits ready and visited us the next day to ensure he was there for the inspection from PSE and take care of any suggestions. The installation itself was a breeze, with the team coming in early morning and finishing off before lunch. We also found Omid to be honest, where other providers were recommending that we change our wiring (for a smart thermostat), Omid looked at it and replaced it at no additional cost.

Leanne G.

3/20/2022

Don't call them for emergency service on the weekend. The first two times after the computer answered, I was disconnected after being asked to wait for an operator. Not sure why I tried again but this time I did reach someone who told me they don't have enough resources to help me with my furnace. Why have after hours phone numbers and why advertise heating services?

Robert called and indicated that they had tried to call back. I suggest leaving a message next time as my phone has no record of receiving any incoming calls from your company. Thank you.

Andy H.

09/07/2022 12:00:00 SA

One of our tenant reported water leak on the water heater early morning and I finally around to make a call for a plumber in the afternoon. They were able to schedule me right away and technician came within an hour.

Technician Paymen is very friendly/professional. He diagnosed the issue and realized the water leak is coming from the fridge next to the water heater. Paymen didn't charge me anything since he said no work is done! I'll definitely use them in the future if any issues come up!

Susan T.

7/16/2022

They are overpriced and waste of time. I checked with other companies and they were more reasonable and chose one of them. .
I give them a zero rating.

Gan C.

05/07/2022 12:00:00 SA

Thank you G.H.P corresponding team! I lost my receipt (for leak adjustment purposes with the city) but I called the office and got a scanned copy from their office very quickly. They are very reliable and transparent.

VICKI S.

05/12/2022 12:00:00 SA

Few issues with service installation of new water heater.
1) Water heater installed WAS NOT Energy Star rated. Could not get rebate from PSE. With a name like Green House just assumed would be Energy Star rated?
2) Was a gas leak after installed or maybe there before. What matters is the installer didn't tell me he smelled gas. That was BAD! Luckily my house is still standing and I didn't use my car that day.
3) Price is a bit suspect, seemed a bit festival pricing. Didn't honor online coupon and installer wouldn't breakdown pricing. Really no transparency on the cost of water heater and cost of the labor.

Installer was understanding of my husband's dementia, that's the good news. And did fix gas leak from furnace, but failed to start pilot light. On third visit all good and showed me how to start pilot light. Receptionist was awesome and handled all my calls with care.

I've waited awhile to write a review. If I'm not bothered after time goes on I don't write a review but this service didn't go away.

D C.

2/21/2022

Today was 2/21/22. I made an appointment with Kayla over the weekend for a plumbing service this morning at 10:30 am and received a call from the plumber at 8:07 am canceling the appointment due to lack of availability. I then asked to make an appointment in the future and he mentioned he could not do that either.

He then said I did not accept another bid in January of this year (I didn't realize I was required to accept every bid i ever received!)

One could deduce that they were salty about the previous job and canceled me last minute. Unprofessional response.

William D.

09/02/2022 12:00:00 SA

I highly recommend Green House Plumbing and Heating in Bellevue. Our hot water heater went out. Green House Plumbing replaced it that afternoon. They were prompt, professional and pleasant. They explained everything clearly and left the area completely tidied up. Would definitely use them again.

Barbara H.

2/24/2021

What a delight to deal with this business. Please ask for Dave. If I could give them more stars I would. My grand baby put something down the toilet and flushed it, needless to say I had to have a professional come out and remove it. Luck was not on our side and we had to purchase a brand new toilet. Amazon delivered one in a few days and Dave installed it within a few hrs. Since we had a bet going we needed to find out what it was. Dave promised to smash the toilet it was stuck in the s shape of it and bring me the item the next day. I won it was a toy car

James S.

6/22/2020

Green House Plumbing was very quick! They were able to come check out and service our furnace within one day of my phone call to set up the appointment. We really appreciated the fast turn around time.

They also told us that the furnace was working well and the top of line furnace. They didn't try to up sell us on getting a new one. They just told us about some good filters to get next time we go to home depot.

Thank you for the help!

Chuan H.

11/29/2021

I have some plumbing issues on thanksgiving day. Greenhouse responded very quickly and fix it within 1 hour. Very good job and reasonable price.

Ilya P.

10/11/2021 12:00:00 SA

Greenhouse plumbing (Omit) is my go-to company. Prices are fixed as per the book. I have been a regular customer with these guys for a bit. One of my latest episodes was when I had a mystery leak, during which greenhouse quickly detected the source (ended up to be an appliance), and provided me advice on how to work with 1-800-water-damage.

Kim R.

4/25/2022

I recently completed two projects with Green House Plumbing and Heating. At the conclusion of both projects, I was very happy with both experiences. Greenhouse responded quickly in both cases. As the projects were time sensitive, this very much appreciated.
On the phone, I dealt with Alan who was helpful and pleasant.
The plumber, Wahab, was a delight. He was on site and ready to go on time. I really appreciate the small details like putting on shoe covers in the house, being respectful to my elderly mother and tolerant of my dogs. Wahab always let me know what he would be doing, if he was leaving and why, when he expected to return. I don't have much familiarity with plumbing, so when Wahab would show me what was being done and why, what the building codes are, what the permit inspector would be looking for, etc. Such level of communication is unusual in the most positive sense. After replacing the water heaters Wahab told me to expect to start getting hot water in 45 mins, that he would be in the office for several more hours and to call right away if there were any problems. There weren't any problems, but how many people are that clear on what to expect and make themselves available so readily?
Wahab seems very straight forward and honest. If you can trust the person working in your house, that they will do the job correctly, and will follow up on any issues, that is worth a lot.

Hailey P.

04/05/2019 12:00:00 SA

I called quite companies to come over to diagnose and give me the quotes but GHP is the best one.
GHP came 2 hours after we talked on phone, scheduled to replace and install new water heater tank the next day.
The technician is professional, he scheduled at 5pm but came at 4:30pm waiting outside, he came to take a look , he also respected my place by putting shoes covers. Then he gave me the quote which was better then others so I went ahead with him.
The next day, he came on time and explained to me what's he gonna do. He was able to replace and install everything by himself (I live in condo so it's a little difficult to move things upstairs). Total time was about 3 hours, he cleaned everything up as well.
Thank you for your service. Keeping your good service, I appreciate it!

Jordan F.

1/23/2021

Omid at Green House Plumbing has been our go to furnace service guy for several years now, and we couldn't be happier with the quality of his work. He is the nicest, most polite person you will ever meet, and he takes great pride in taking great care of his customers. Simply the best.

Jason H.

5/21/2019

Quality work and on time. Price was not cheap but was fair. Definitely not overpriced.

Couldn't handle my issue for a couple of days. I would expect to pay more for emergency service (although they didn't have that option).

Work quality was high.

Vis M.

06/03/2018 12:00:00 SA

I called GreenHouse plumbing as one of the companies for fixing our water heater. The scheduling was super fast. But the technician who came to fix the issue was not well trained in customer service or diagnosing the problem. He said that he couldn't find anything wrong with the heater why the flame was turning off. He just turned the flame on once and suggested $160 for the fix despite the front desk mentioning the estimate was complimentary and the technician will get my approval before embarking on anything to fix it. Looks like the front desk didn't inform him of that.
He was not competent to diagnose the problem and said nothing was wrong with the heater. Well then why is there no hot water automatically... Why do we need to turn on the pilot manually all the time? He was only interested in selling me a new water heater!!

I personally looked at the owners manual and within an hour had the thing running. The main cause was described in the users manual as the dirt clogging the intake of air. I cleaned up the filter and volla the thing works like a charm! Internet has this solution prescribed as well. I am really shocked that an expert couldn't figure it out!!

Read C.

3/31/2020

When I called for a furnace replacement, OMID with GREEN HOUSE came to my home and offered a quote to replace the same day.
The quote was not only much less than competitors, Omid also told me about an available Discount Coupon, helped me get online with the furnace manufacturer and walked me the the product Warranty Registration Process, and helped me with the $350 PGE Rebate Process.
He was extremely kind, efficient and responsive thru the entire process. Highly recommend OMID / Green House.

Scott F.

03/08/2018 12:00:00 SA

Awesome company. Office guy was poised, professional and helpful all while maintaining a sense of humor. Found me a same-day slot to deal with a leak and then called back to offer an even earlier slot.

The team that arrived were also professional and curteous. Listened well, looked at all the angles and found the issue quickly. Pricing was transparent and fair. If I have any other plumbing issues I will use these guys again.

Adam F.

12/01/2017 12:00:00 SA

After stewing over this for awhile I'm calling these guys crooks. I should have refused to pay and told them to leave and I'm kicking myself for that. I hope this helps someone else not get ripped off.

They came over to fix a leaky outside faucet (side note: this is a ridiculously simple fix). Upon arrival they told me it would be $225. A lot, but I wanted it fixed. So I give them the go ahead. They change out a washer in 10 minutes and it's still dripping. Then i say it's going to have to be replaced. I thought that was covered because that's what they said when we discussed the $225. But no, to replace is $385. WTF? To be clear, they're going to charge you $225 to replace a washer only. Anyway, I had my sucker hat on and told them to go ahead. They took another 10 minutes and replaced the faucet by screwing off the old one and screwing on the new one. So for 20 minutes of work they charged me nearly $400. I hope the next guy is smarter than me and goes with another company that has some scruples.

Arash A.

12/01/2018 12:00:00 SA

I needed to service and inspect my water heater and furnace before selling my house.
Omid did a great job carrying on both in a very professional way.

Price was very reasonable ($50 cheaper than my best estimate) and no additional cost after what they told me over the phone. There is even more to that. At the end they passed me an coupon which saved me another $39.
Will definitely recommend them to my friends.

Dan M.

06/04/2020 12:00:00 SA

Our water heater quit evidently on Tuesday night. My wife took a cold shower Wednesday morning and sent me a text from work complaing of the inconvenience. She works front line at a hospital and showers frequently,. I am high risk and we also have a young daughter at home. Cold showers is not an option.

I could not relight the pilot flame. This has become more difficult over the last several years. I am a fixit kinda of guy and thought I could buy parts to fix it, but then again it is 14 years old. So maybe the energy savings minus the parts and labor it was worth replacing?

I called Greenhouse Wednesday afternoon and they were here on Thursday morning. I thought the quote was high ( I spent Wednesday checking the prices at box stores). However, they had a water heater on the truck. So, I gave the go ahead. So happy I did this. Sometimes it is nice to set back and have others do the work. Could I have had it done cheaper? Maybe. But let me give some reasons for my decision:
1. The A.O. Smith water heaters provided to certified contractors are of a much better quality than sold to box stores such as Lowes. They are commercial grade and only available through approved contactors.
2. Greenhouse brought the installation up to code and installed new supply lines, catchment tray, and anti-hammer expansion tank on the cold water supply. Their installation matched the recommended by A.O. Smith installation guide.
3. They supplied two plumbers who both wore masks and wore foot coverings. They laid down a drop cloth and were meticulous with cleaning.
4. I have a confined space and I thought I would need to remove at least the washing machine prior to get the water heater out. Not so, they simply drained the old and lifted it over the washer to take away the old and bring in the new.

We often here of pricing in reviews. And yes, maybe I or someone else could have done it marginally cheaper. But not better. So far so good. I am a tightwad DYI guy and I am happy with the quality of the Proline water heater, installation, communication, safety, and service of David and Greenhouse.

Steve M.

9/13/2019

Omid and Green House plumbing did our new HVAC system and we couldn't be happier with the service. They will go the extra mile to make sure the job gets done right. They are now our go to folks for any plumbing job we have at our house!!

Matt M.

9/27/2018

I had a new basement floor drain and drain pipes put in and am very happy to report that the entire team at Green House Plumbing are top notch. Everything Green House did, from booking the appointment to ultimately getting the job done, demonstrated that they take customer service very seriously.

I have hired several different plumbers over the past few years with varying degrees of success. Now, I think I have found a plumbing company that I can trust with all my future plumbing jobs.

Nicole B.

01/11/2017 12:00:00 SA

My only regret with Green House Plumbing and Heating was not booking with them from the get-go. Navid was out the same day I called him to take a look at my Water Heater situation and to give me an estimate. It was my fault for waiting to book them.

One I decided to go with them, they had my water heater ordered and installed the next business day.

I had THREE different people reject to replace my leaking water heater because of the way that it is positioned within my condo. I also had two DIFFERENT companies give me estimates that cost several thousand more then what I paid for Green House to do it.

I am so appreciative of the service received from this company.

Christa M.

6/13/2017

Great experience. From when I called to set up the appointment to the actual service- everyone was extremely pleasant, professional and efficient.
Navid was great! Very nice and professional. He assessed the situation then gave me an estimate before starting any work which I appreciated. He was conscious of our space by wearing shoe covers and setting down a mat before he started working. He communicated clearly and worked efficiently. I really enjoyed the whole experience and will definitely hire them again.

Noelle B.

1/29/2019

We had a sink faucet with abnormally low water pressure, and couldn't figure out why. Omid came out twice and figured out what the problem was, even showing me the exact part to buy on Amazon to save us money. The problem was fixed along with a couple of other issues we didn't even know we had. They were great to work with, kind, and had good prices. We'll definitely use them again.

Jason Z.

10/29/2016

Called them to check the leaking of bathroom on the 2nd floor. They came and poked my first floor ceiling with numerous holes for an hour and cannot figure out the leaking point, plus charging me $200 dollars. They suggested to poke more holes for another $200 since it will be more than an hour and they charge $200/hour for poking holes.
The next thing I did is to throw them out of my house.
Bought a $10 drywall knife and found the leaking point later and did the fix myself. What they did cast a huge shadow in my mind that I can no longer trust any plumber but do it myself.

Colin B.

11/16/2016

Alot of availability (key with plumbers) and very quick and professional service.

I had alot of questions and everything was answered and they were promptly on time for the appointment.

Marshall Z.

12/09/2016 12:00:00 SA

I used their service many times and they did a great job for me. Recently, I had a main pipeline clog issue (kitchen sink drain is very slow, water from washer in laundry room come out from kitchen sink) and I hired them to do the job again. They did the work but they don't know what happened. 3 weeks later, the issue happened again. I called them to schedule the service again. On that day, they called me to reschedule the appointment due to some emergency service and the time they offered isn't available for me. They told me I have to wait for two more days.

Got it cancelled and hired someone else.

Jeremy C.

11/17/2014

These guys were so awesome the first time they came out to my house, which was for a gas leak. While they didn't find anything, they were professional and provided a discount even though it was the weekend. They were also at my house within two hours of my call on a Saturday.

At that point I thought I had found my HVAC company. But then tonight (Monday) I realize that my heat isn't coming on, so I checked the large sticker they placed on my furnace and gave them a call. Turns out they cannot come out until Friday, which is a real bummer since it's in the 30's this week.

I still recommend them, but so far their response times are a bit inconsistent. It may be that everyone else is also calling them now (tis the season), but waiting 4-5 days to get my furnace repaired is just too long.

And now I wish they hadn't plastered by water heater with their stickers that won't come off :(

Dan C.

8/30/2016

I had a backed up tub and didn't have one of those professional scopes. It was super dangerous as it leaves a layer of soap scum on the surface of the tub, and I slipped, fell, and badly cut my ear. So I did some Googling and of course relied on Yelp and came across a few 4-5 star plumbers in the Bellevue area. I called a couple of them and either got the ringing with no answer or an answering machine stating they were busy till mid-September.

I was about to resort to Beacon plumbing or another large firm you see on TV when I gave these folks a call. 3 rings in, and someone picked up (good sign). Her name was Jennifer. She was 1) Super nice 2) spoke perfect English 3) was able to schedule a plumber to come out on fairly short notice (2 days).

On the day of the scheduled date, I got a call from Jennifer that one of her techs had a cancellation and would send someone earlier, I accepted. Ovid and a apprentice showed up at the revised time, and upon inspection of my tub stated that the scope they needed actually broke. So, they would need to contact the original tech who had the appropriate equipment. He apologized and left. I was a bit worried, so I called back and Jennifer rescheduled the other tech.

Navid showed up, and diagnosed the problem pretty quickly and in about 20 minutes had the clog cleared and the bathtub draining. He offered some basic advice on how to prevent this from happening and a discount for the rescheduling. Total with tax was 182$.

I'm not to sure if I was overcharged, but that's a lot better than a slip and fall with a trip to ER or urgent care. Money well spent IMHO.

K.C. R.

6/16/2019

We asked GHP and another company to quote replacement of a hot water heater with either a new tankless or a new like unit with a mixing valve. In addition I asked him to quote installation of a water softener and filter that I owned. At the time Navid came to our house we were in the middle of moving in and things were pretty chaotic. Navid was very courteous and professional. What really stood out to me was that he really took the time to explain the different options in order to help me make a decision. His price was also very competitive. We then got the work scheduled and completed and he was very professional and and did high quality installation. We also asked Omid for a quote to install a heat pump and are now planning on using GHP to do that for us as well based on the quality service that we received. We definitely recommend GHP.

Gans I.

8/26/2020

Scheduling the initial appointment for a/c repair estimate was easy and the person mentioned it was a free initial estimate and there are no service charges. The technician called in the morning of the scheduled day to ask for a $225 payment for the initial estimate else you can find another person. Bad customer service, unprofessional experience IMO. I even called the company back to check again if there was any confusion, but clearly they enough customers, so pushed me away.

Jessica N.

9/24/2020

Technician that showed up couldn't speak English very well, said inaccurate information and put large advertising stickers on our furnace and all over our heating equipment...things he didn't even service.

Tom K.

07/03/2018 12:00:00 SA

I needed a toilet shutoff valve replaced and the internals of the toilet replaced. The actual work took about an hour and I was charged a flat rate of around $350 plus tax. This seems expensive but I suppose flat rates can be more expensive than per-hour rates. I appreciate that Green House Plumbing was able to send a plumber the next day when most companies were scheduling 5 days in advance. The plumber who showed up was punctual and friendly.

Over the course of the repair, I had to clean up a water spill myself and I had to adjust the internals of the toilet myself. Green House Plumbing gave me a discount for the inconvenience.

Merve T.

4/15/2016

Just speechless, they pretend as if they are giving an additional discount of $250 for us which turned out to be the PSE energy efficient rebate!!!

Plus they told us we can finance the payment w/o any charge with wells fargo and now I am paying $1400 interest!!! Hate it!!!

Ann A.

12/20/2016

Excellent 911 service! Came within 2 hours of my request! As good as new!
I called several places before Green House. No one could come same day. When I called GH, they didn't guarantee they could come the same day, but offered to do their best. Very good customer service, under promise-over deliver! The owner called within the hour and my faucet was fixed by the same afternoon! Very kind & patient. Explained pricing up front-no hidden costs. I will use GH again!

Kreina C.

08/02/2016 12:00:00 SA

Those guys are amazing! We had a leaking pipe and toilet. I called them, they arrived right away, everything was fixed fast and efficient and they didn't overcharge. I will use their services again!
They explained what the problem was, fixed it, and suggested that I replace our old toilet. I was charged wholesale price for that.
Really thrust worthy company!

Luke S.

5/21/2018

Great company. The technician who showed up at my building to repair a broken pipe was very polite and professional. He made the most out of a stressful situation. I will definitely use them again.

Aurora A.

05/10/2018 12:00:00 SA

Did an excellent job installing a new hot water heater in an extremely cramped area. Very careful about obtaining the right measurements and protecting the flooring. Would gladly use them again. Other bids I got were much higher due to the awkward area. Really felt like these guys took their time and went the extra mile.

Stephan G.

08/04/2020 12:00:00 SA

I've used them a couple times now. Really nice and they do good work. David came out and installed 3 toilets. He was awesome

Su M.

6/16/2018

I can't say enough about this company. I was in a bind when our water heater hose burst sending water all over. I called so many companies, even ones that had the name I need a plumber Now in the title of their company, to no avail! These guys not only answered the phone (as opposed to an automated service) but made it to my home in less than half an hour! I was so impressed. Sonny came out earlier than expected and not only fixed the issue but noticed another part not up to code/improperly installed and also fixed that. The attention to customer service did not go unnoticed and was greatly appreciated. Allen even called me to follow up on home warranty help and also again to make sure I was pleased with their service and that everything was working well after their service was complete. He was thorough and kind throughout. HIGHLY RECOMMEND!!

Fei P.

01/06/2018 12:00:00 SA

Way overpriced!! They charge almost 300 for a gas range installation, which takes no more than half an hour. If it weren't an urgent need to get it done, I would certainly waited for someone else to do it. Unless you really can't find any other plumber, stay away from them and avoid getting ripped off!!

Don B.

6/14/2016

Had a clogged outside drain. When it got backed up it leaked into the basement. They called and said they can be in the area earlier and came out before their scheduled appointment. They were professionally dressed and very polite.

The drain pipe was covered by years of overgrown shrubs, grass and dirt. They found the drainage pipe, cleaned it out and we were good to go.

All in all a fast and good service visit.

Caroline G.

10/27/2017

I phoned Green House Plumbing and Heating when the fan in our furnace stopped blowing hot air throughout the house. They responded quickly to the phone call and were able to come out the next day. The man was very polite and capable. He quickly diagnosed the problem as a failed capacitor. He charged me $176.00 to diagnose the problem. He wanted another $300.00 to replace with the part he had in his truck. I quickly looked up the part on Amazon and texted my husband. I ordered the $20 part, including shipping, and my husband installed in ten minutes the next day. The house was a bit cold overnight, but that's what longjohns are for.

Kevin F.

12/26/2018

Navid made time during his busy holiday season to give us an estimate on tankless and traditional tank water heaters. We went with a traditional tank heater after he thoroughly explained the need for intake/outtake vents and their need to be in different locations, gas-line size and other utility requirements to go tankless. Tankless was an option, albeit a very expensive one. Sonny arrived within a couple days after our decision was made on Green House Plumbing and Heating, with a 50-gallon water heater. He began installation. Rolled out a carpet to keep our house clean, drained the tank. Navid showed up and offered a hand. Within a couple of hours, Sonny completed the water-heater tank, cleaned up and took off. We're very pleased. Many thanks, Green House Plumbing and Heating!

Andrew K.

10/05/2017 12:00:00 SA

I have used Green House Plumbing on three separate occasions over the past 5 years, twice for critical plumbing emergencies (i.e., had to shut off the main water valve to the house and do without water until it was fixed), and most recently for the simple non-emergency task of installing a toilet.

Anyway, every time I have dealt with them, they have been responsive and the plumbers (Zimri on the most recent visit) have been friendly, professional, and competent. They have also offered same day service on every occasion, even my most recent non-emergency job.

In my recent experience, I appreciate that they hauled the old toilet away as well as the box and packaging of the new one. Dealing with disposal of an old toilet can be a hassle; they do not fit into most standard garbage bins and in my experience garbage truck drivers will not collect them if you set them out loose.

Their plumbers carry a three-ring binder with the pricing of all standard plumbing jobs, giving me confidence that they are not playing games with me on pricing. The pricing includes both standard pricing, as well as add on pricing (the latter meaning as long as we're already here . . . in case you ever have two or more plumbing jobs at the same time).

By the way, on the topic of toilet installation. In the past, as a homeowner, I have installed toilets on my own; it's not too complicated and most people could do it themselves. But it is an unpleasant job so figured I would hire it out this time. And, in a previous house, when I sold it, the inspection report claimed that a toilet (one I had installed) was not properly installed (supposedly some minor imperfection with the wax ring), a claim that seemed dubious but I figured that was one more reason to have it done professionally, to avoid any hassle when some day I eventually sell the house in the case of an inspector who is exceptionally picky.

My only suggestion for Green House would be that they be more willing to provide a quote in advance. I requested a quotation but was told they won't give a quote until they see the job site. I think most people would be content with a ballpark, best guess estimate over the phone or by email, understanding that the estimate could change if the specific circumstances warranted. This would seem especially apt for something as standard as a toilet installation.

Next time I have a plumbing need, I will come back to Green House.

Chris G.

02/08/2019 12:00:00 SA

We had our furnace stop working one evening during the coldest week of the year. I called around and Green House was the only outfit that would come out asap. Omid arrived at 8:30am the following morning as he had promised, made a quick diagnosis of the problem and fixed the furnace. The heat was back on before the family was even out of bed. Omid was very friendly and professional, great service that isn't always easy to find these days. I would highly recommend Green House based on my experience with them.

Joyce W.

10/15/2018

The whole service experience is good, except that they actually scheduled my appointment on the wrong day. However, they are nice and reschedule me really quick and keep updating their availability with me. The technician is nice and knowledgeable. They really deserve a 5 star!

Thomas V.

12/29/2018

Called in the afternoon for a clogged drain and Sonny was there at 8 am the next morning. Very professional in calling to confirm arrival and was thorough in explaining the quote after accessing the job. Ultimately found that I had a much larger issue with a clogged main line to the sewer. They spent 2.5 hours working diligently to resolve. Cleaned up thoroughly. Very impressed with work ethic and approach. I would highly recommend Green House Plumbing.

N K.

9/29/2018

The faucet of kitchen sink was leaking. Technician showed up on time, and fixed it quickly. He was very humble. We will definitely recommend Green house plumbing and will call in future as well

Tina M.

1/22/2018

It was a terrible experience that we didn't have running water for a few days and since the fan was defective. According to them, it was not their responsibility if the fan was defective and we need to pay extra for their time to change the fan, they charge $300 something for almost an hour work. We already paid 2.3k for water heater replacement and I was getting a deal since the water heater was under warranty and I could have spent a lot of money to buy a new water heater.

bc c.

8/14/2017

My first experience with Green House. They are very responsive and great customer service. They came out next day when I called 7pm the night before. Price is on the high side but you get what you pay for.

Jaime H.

3/23/2017

We had a bad leak under our kitchen sink and I called 7 different plumbing companies before reaching these guys. They were the only company that was able to come out today (without charging me a $200 emergency fee). How do people go two weeks without a kitchen sink??? Anywho, these guys were out a few hours after I called, fixed my kitchen sink very quickly, and fixed an outside leaky faucet, too. They were so friendly and nice and gave me the cost before they started the work.Fortunately, this is the first time I've had to call a plumber, but I would definitely call these guys again!

Charlie S.

08/11/2018 12:00:00 SA

finally found a dependable reasonable reliable plumber who communicated openly, gave me oral and written estimate before, didn't charge in advance for the inspection visit, showed up early (very much appreciated), the technician was brief and be gone, got the two repairs done just under 1 hour exactly, had the very nice touch of reviewing the invoice, bill, their 6 month work guarantees and had a nice marketing folder as a leave behind and to hand out to family and friends. Was a replace the bathroom sink emergency shut off valve and leaks from under the kitchen sink Water Supply pipe, worn washer only. nice touch. I would use them again and will recommend them to my networks. Thanks Sonny.

C W.

9/24/2015

Really quick service, they were able to come over 2 hours after calling about a clogged kitchen sink. Navid was really friendly, got the clog cleared out and gave some tips to keep it clean.

Would definitely recommend them and will use them again if we have any issues.

Scott M.

1/25/2020

Fast, very professional, and extremely courteous. Best plumbers we have ever had - Highly recommended!

Ismini R.

10/16/2019

Plumbing:
We had bought this house a couple of years ago. It was a flip, and we knew some things needed immediate attention. We had Green House come out to fix some of these immediate issues and the plumbing work they did for us was fine. If I could rate that separately from their heating services, I'd say I was satisfied with the work they specifically had done while we were the homeowners. One thing I did note though was that they clearly had helped with the flip job on this house (before we bought it) as their sticker was on a garbage disposal. This garbage disposal happened to be flagged in the inspection report as having a cable that was not being fully protected by a flex conduit and was not clamped properly, creating a potential hazard. As we realized there were things that they clearly worked on that didn't pass inspection, out of caution we shopped around for a different plumber for our later projects.

Heating:
I had my furnace installed by Green House at this time as well, as they did maintenance on the very old furnace that was in there and determined it to be a carbon monoxide hazard. The price they gave was great so I will give them credit for that part. However, fast forward almost 2 years later when I had another company service it. Turns out they never plugged in the air filtration system (hasn't been on for nearly two years and I didn't realize it). They didn't use a flexible gas line (so if there is an earthquake that's bad news). And there wasn't a big enough opening for the intake air (this furnace was working quite hard as a result and if it stays this way it's lifespan will be affected). I now have to spend a good chunk of money to fix their installation job. I would not recommend them for the heating.

Otherwise was a nice person to deal with, but unfortunately not someone I think I can trust with my home projects.

Amy W.

07/12/2016 12:00:00 SA

Gama came to my rescue when the knob on my emergency shut off under my sink blew off and flooded my bathroom and bedroom.
He was quick and courteous and very helpful.
He made sure everything was working perfectly before he left, including my water heater.
His was professional and I was definitely comfortable having him in my home.
I will recommend GHP to my friends and family.

Jennie L.

2/28/2017

Green House plumbing is great. They were able to help with tracking down some unusual plumbing fixtures and did a great job of installing them. They were efficient, courteous, and did a good job. I will definitely use them again for plumbing related services!

Deepa G.

08/04/2017 12:00:00 SA

Omid just called ahead early and so showed earlier than we scheduled, for a simple flat fee furnace servicing. He went above/beyond answering our questions on the air filter, ducts, water heater, AC installation, and to top it all off uncovered that our thermostat was not wired to let us run the blower during the summer unless we turned the heat on. So he fixed that too. I have air moving now on a hot August day... Our water heater is at its end soon, and he said they keep replacements on the truck and would come out same day. Shout out for Alan too who has helped with scheduling for multiple estimates/service on this flipped house. Thanks GHP.

Monica H.

07/02/2017 12:00:00 SA

Navid and Samiri (I hope I got both their names correctly) were so awesome. They showed up right at 8am the time of the appointment and installed our new sink, faucet, and garbage disposal. They were here for about an hour. So polite, cleaned up meticulously and rechecked everything to ensure there were no issues before they left. I love our new kitchen sink and having our dishwasher back in operation. Price was what I expected so no surprises there!Thank you!

Stone K.

01/07/2019 12:00:00 SA

Honest, fair prices, excellent work. Called several other plumbers, GHP did not try and take advantage of me or the situation compared to a lot of other plumbers I called. Installed a new water outlet box for my washer and dryer, works great. Will be using them again on other future projects.

Shannon M.

12/31/2016

Navid came out and replaced a leaking pipe for me. He was curious, quick, and I have zero complaints. They fit me in their schedule and even were able to do it sooner than expected. I'll be using them again in the future.

Ilan B.

1/24/2017

Green House plumbing & Heating services are in no doubt one of the most reliable plumbing services on the east side. There service tech Mr. Omid is very knowledgeable, efficient and reliable. Got a service tech on the same day I called. Will not hesitate to use Green House Plumbing & Heating again.

Jason B.

04/06/2018 12:00:00 SA

BEWARE SHADY BUSINESS!!! $457 to replace a garbage disposal and won't give me itemized receipt or explanation why! My family rents a small house and had an issue with the disposal. We poorly chose greenhouse plumbing to come have a look. They spent under an hour to install the disposal (badger 1/2hp) and charged me $457!! Amazon has the same one for only $90!!! I STILL NEED an itemized receipt for the homeowner/ landlord to reimburse us and greenhouse refuses to give me one showing how much I was charged for the garbage disposal! They know they're ripping people off and do not want the paper trail to show it. It's been a month and they've returned only one of my many calls and left a voice message reiterating that they will not be giving me an itemized receipt and that the service was already complete and agreed upon. I actually don't care anymore how much they screwing me, I simply just want a receipt for my landlord and they will not even provide me that! I challenge anyone from greenhouse (other than Alan) to respond to this review and argue anything that I've stated here. Do yourself a service and choose absolutely ANY other plumbing company or else you'll end up getting screwed too!!!

Brian K.

6/15/2019

The team was timely and polite. My review is based on the lack of value I received. I spent almost $700 for an issue that still persists because they can't replace a cracked shower pan. Ultimately, it's about an hour maybe an hour and half of work for $700. I get better value from a lawyer. I'm not thrilled that I still have to go somewhere else to get the issue fixed. They were nice, but way overpriced. I would look elsewhere.

Mochi L.

04/08/2017 12:00:00 SA

Navid was super courteous, helpful, and knowledgeable when he came over to replace my water heater. He really put my best interest at heart and did a great job.

Susan H.

9/29/2020

We have been searching for years for reliable high quality plumbing services. Bingo! GHP&H does it all. David and Zimri repaired a 60yo sewer line that was on its last leg - or maybe past that point. I got several estimates for the job and not only was their estimate by far the most reasonable, they clearly knew what they needed to do and explained it in terms that I could understand - no games. The company handled all of the permitting and inspection requirements and David and Zimri worked for 3 days in torrential rain to get the job done right and on time. Amazing job - yard was put back together and now we have a new sewer line after several failed attempts with other companies. I was just amazed at how hard Zimri and David worked while explaining everything they were doing along the way. So, having had such a great experience with that project, I hired them to install a tankless water heater in my other house - no simple task with how our existing water heater was situated and connected to a whole house recirculation pump. They did it, on time, for a super reasonable price and did a great job. They don't skimp on quality either when it comes to the products they use - they installed a top of the line unit. So...,:) I hired them AGAIN, to install a drain and water connection for a laundry room I am remodeling - same story. They did a high quality job and worked so dang hard to get it right and on time. Bonus, Zimri and David stand out as being the nicest guys of all of the contractors I'm working with right now - very easy to work and communicate with. I'm so happy with this company, I plan to hire them for a whole house remodel I'm starting in a couple of months.

Frances R.

08/07/2019 12:00:00 SA

Really appreciate green house plumbing & heating professional -no nonsense -get the job done attitude and quick turnaround when my kitchens plumbing needed assistance. Will definitely use again

Lori W.

09/08/2014 12:00:00 SA

I looked at yelp after calling my regular plumber and never hearing back. I had a outdoor faucet start to leak and before long is was running constantly. GHP plumbing called me right back after I left a message.

They came out the next morning (at the time they said they would) he crawled into my crawl space to check for water and then went right to work in replacing the faucet. It was slightly more than I was hoping to pay - but plumbers are expensive! He was pleasant - replaced the broken faucet and was on his way! I would absolutely use them in the future and recommend to all of my friends!

Mike C.

10/10/2018 12:00:00 SA

Zimri did a great job clearing my slow drain. He was very thorough and even ran the snake through one more time just to make sure everything was draining properly.

Bobbie H.

06/05/2018 12:00:00 SA

Green House Plumbing and Heating solved all my plumbing problems related to bringing a house and barn back up and running after the plumbing was disconnected for almost two years. Responsive, courteous, helpful with reasonable prices and creative suggestions! What a great experience! These fellows are my new Seattle plumbers for life!! Can't recommend them more highly!

Lisa A.

5/19/2018

Green House was great! We called Friday after 7pm with a leaky water heater pipe and had someone out the following morning to fix it. The quote seemed reasonable to us, and our technician was courteous, knowledgeable, and respectful. I'd definitely recommend them and will certainly give them a call next time we need a plumber.

Mike F.

6/27/2018

I discovered my hot water tank was leaking about midnight last night. I went to YELP and found Green House and sent a request for a quote. At 6AM the next morning they got in touch with me. At 8AM a uniformed and very professional technician was at my door. By 10:30AM my tank was replaced and we had hot water again. The service, installation and price was all very great. I would recommend Green House to anyone who needs a new hot water heater.

Anna S.

4/28/2018

Great service, reasonable prices and amazing people ! Got a response on my early morning call right away, and had a team over to my place in 20 min! Green house plumbing is first in my emergency list contacts for any issue in my property. Thank you team, looking forward to have you around for many more years !

Jill J.

10/03/2016 12:00:00 SA

I called on a Saturday morning (when most of the other similar businesses were closed) and a live person answered the phone (not a recording) and they sent a plumber out 2 hours later! Gama arrived early (with a heads up phone call) and was very professional and nice. He addressed both of my issues quickly and efficiently. I'm very pleased and would highly recommend this company.

Gill M.

10/14/2017

I have used this company for the last few years - recommended from the people from whom we purchased our home. It took me awhile to question why it cost $400 to service 2 furnaces and the technician about 15 min. I decided this year to try another company, so I called up Overlake Heating (please see their review - highly recommended!). They serviced both my furnaces and both my a/c units and spent at about 3 hours at my home. They said my furnaces were in such bad shape - full of bugs, bird nests and dead birds, an old leak (because of the amount of rust damage noted) .... that they appeared to have never been serviced since their installation approx 10 years ago! Unbelievable and obviously a rip off!

Anucci F.

12/27/2018

Not much tell u about worst service not resolve problem take ur $ and run. stay away frm them. Pls take my honest advise.

CK W.

02/09/2017 12:00:00 SA

Had an awesome experience, came in the morning, replaced two 50g water heaters & pipes, really polite & professional, everything is working great now. Wonderful!

Lily D.

12/28/2015

We've used Green House twice this year- once for a sewer pipe clogged by tree roots at a rental property and once for a backed up kitchen sink in our home. Reasonable prices, and very professional! They charge flat fees by the service, rather than by time which is nice because they don't have incentive to waste your money by going a bit slower than needed.

Today Navid was able to come out almost 3 hours earlier than scheduled which was fantastic. He was incredibly knowledgable and also informed us that some of our pipes weren't up to code. He did not pressure us resolve the code issues but we chose to handle that too since we intend to sell our house in the next couple of years. Navid also made recommendations for maintenance to prevent issues in the future. Omid helped us earlier this year with the tree root issue and also with installing a new shower faucet. The fact that I remember his name 11 months later is a great sign for the service he provided!

We will definitely call them for our next plumbing problem... Hopefully not too soon though! They also service furnaces so that will be our next experience with this great company.

Azfar M.

09/01/2018 12:00:00 SA

These guys are timely, responsive, courteous, and competent. We had a leak in the shower at our condo dripping water into the condo below. I made many calls to different providers to get someone out. Greenhouse responded and showed up on time. In subsequent appointments, they were always on time and at times early and waited outside so that they will be on time. The work was very good with explanation of what needed to be done. All in all, very satisfied and recommend them.

mel h.

8/15/2018

Hands down, the best. I have used them for years . . . for plumbing, water heater replacement, new furnace, and new air conditioners. They are totally reliable, do excellent work, and have the best customer service. Omid has always been very responsive, and saved us when we had an emergency water pump leak on the morning we were trying to catch a plane. Happy to support a local family owned business that is so reliable!

Kerstin B.

02/09/2016 12:00:00 SA

I called GHP for a service call in East Bellevue. Gama, the technician, confirmed the appointment I had set an hour before arriving. He was friendly, clean and did good work. I had him replace the toilet kit, tank bolts, and supply line. He also snaked the tub. I would hire this company again in the future.

Esther R.

3/28/2018

Great service. Fast, friendly and professional!! Omid called ahead to tell he was on his way, took his shoes off at the door, quickly checked in on the issue and went to work independently while I was busy w the kids. He was personal and kind and solved the issues quickly.

Essej T.

11/03/2015 12:00:00 SA

I had a substantial issue in which the washing machine was flooding the laundry room and Green House fixed it. Arrow assessed the issue fairly quickly and once he had cut a hole into the drywall in order to look at the pipes, it was clear that he knew exactly what he was talking about. That Arrow is a good guy and he does good work.

Bryan W.

8/23/2018

Zimry, of Green House Plumbing, came to our house at the time of the appointment. He shut off the water to our building, which was required since we do not have a water turn off valve in our unit. He and his helper then worked hard to replace our failed valve and add an ice maker water supply line. He did an excellent job and it was a big relief to have this job completed. I will not hesitate to use Green House Plumbing again if I have a plumbing problem.

Casey K.

05/11/2015 12:00:00 SA

I thought I had a leaky toilet. I found Greenhouse Plumbing on Yelp and decided to call based on their excellent ratings and was not disappointed. Omid was right on time, polite and friendly. Before entering the house he slipped on his booties, already I liked him! I showed him the bathroom and we discussed the problem area. There happens to be a shower next to the toilet. After examination it was determined that the water leak was coming from a leaky shower pan and not the toilet. All that needed to be done was to redo the caulking around the shower pan and he said I could do that myself. No charge for the service call! Any other man could have taken advantage of me but here's an honest man doing what's right. He will definitely get my business again in the future.

George L.

12/15/2018

Excellent customer and plumbing service. I had a hot water heater in a upstairs condo unit leaking and I was so glad that I called Green House Plumbing. The very nice dispatcher got a plumber out within 45 minutes and did an outstanding job replacing the hot water heater. I am so happy to have found Green House Plumbing and will always call them for my future plumbing needs!

MacKenzie S.

9/14/2018

After moving into our condo we immediately needed a new expansion tank. I got an appointment for the very next morning for the replacement and a complimentary inspection. Very professional, fast, and great customer service. Thanks for the help! Would definitely recommend GHP and work with them again.

Lisa J.

11/16/2017

Fantastic people! They were on time and made quick work of what needed to get done. They installed a hot water heater and made some alterations at a very reasonable price. At some point during the installation, the furnace on/off switch was tripped accidently. Since they were at the house to replace the water heater, this was a separate issue. However, the very next day, I told them about the furnace not working, and they returned to diagnose and fix that at no charge. Overall, they were extremely helpful, quick and reasonable.

Kim M.

2/17/2016

I had a really good experience with GHP. I called to schedule an appointment to get the kitchen sink unclogged. The staff was professional and friendly and diligently worked on unclogging the pipes. They snaked it. I had called several businesses on Yelp to get a quote on the price as I know plumbers can be expensive. Their prices are competitive with everyone else. They were willing to give me the full price up front before starting work and after inspecting the problem. I enjoyed working with GHP and will use them again when the time comes to need a plumber again.

S K.

10/13/2018

Prompt, polite, and good communication. Definitely concerned about doing what's right for the customer and customer service. I also felt like they were pretty honest on what I should fix vs needed to fix.

Steve L.

11/12/2017 12:00:00 SA

Finally got time to write up this review.

A month ago, I found that main water pipe of my house was leaking. We planed to have a vacation soon and wanted to fix it before that. I called several plumbing companies including the Green House Plumbing & Heating for an on-the-site estimation. Navid from the Green House Plumbing & Heating came to my house first on the same day and gave me two options with quotes. After reviewed all the options I got, I decided to replace the main water pipe and choose the the Green House Plumbing & Heating, who offered a very reasonable price (the second lowest quote in the list) and the timing fitted our vacation plan very well. When I called them back to confirm the plan (that's one day later than they required), Navid found the equipment needed for the work would not be available on the day for them to complete the work before my vacation. I was disappointed, and had to start contacting other companies. But later, before I got a confirmation from other companies, Navid worked with the equipment supplier and got the equipment reserved on a earlier date that worked to me as well. He worked with his company to replan his other projects on that day to make his available for my project.

On that day, Navid started the project in the very early morning at 7am and got it done around 1pm that's faster than I expected. He got every works done smoothly, and also treated my properties respectfully. He dug two small holes on my landscape and garage, which minimized the damage to the areas. After that, he filled out the holes and cleaned up all the dirts. Everything look like before.

So far, the new main water pipe has been working well. The only thing I think could be improved is that the water pipe coming out of the ground in my garage should be routed through the wall to hide it for aesthetic and safety (preventing accidental damages). I asked that but Navid requested additional charge for the work.

Overall, I am satisfied with the experience offered by the Green House Plumbing & Heating. It's simple, straightforward and efficient.

Jennifer S.

10/20/2017

My furnace wasn't working properly and I had a difficult time finding a company to come out within a day or two. Green House scheduled me the same day. The technician was running a little behind from the previous appointment but the company and technician kept me informed and were apologetic. Omid, the technician, was very polite and efficient. He was able to fix the problem and instructed me on maintenance items. The cost was $200, a fair price for same day service and a warm house! Happy with the service and will use in the future.

Alex Y.

8/27/2016

Finally I found a good plumber! Thank you, David! He replaced a PRV for me and installed a new water heater. Looking forward to having him back to replace my faucets in the future when my budget is ready.

Cameron A.

06/03/2015 12:00:00 SA

A+ service from Omid. He gave a fair estimate on a complicated job and worked quickly and professionally to get the job done. A pleasure to work with, I'll definitely call him again in the future

David W.

09/06/2017 12:00:00 SA

We had an issue with our bathtub not draining properly. We kept fixing the issue ourselves but it kept coming back. Green house plumbing and heating helped us solve the issue permanently. Very good service and nice people.

V C.

9/21/2015

Poorly job done, few weeks ago I called them to install faucet and the water leaked they blame company who produce faucet which was hi end Brend then I had to call other plumber to pay twice, my experience never again green house plumbing shame of you.
Viktor- Bellevue

shana w.

03/06/2015 12:00:00 SA

They re-plumbed our bathroom for our remodel and did a great job and worked well with the other subs. (a lot of people working in a small space)

Shuan W.

12/04/2014 12:00:00 SA

Omid is amazing! He came to install a new furnace for me on time, and he was so professional and careful, even did more beyond the contract to fix corrupted furnace pipes. I even felt guity that he worked over 6 hours to get everything work perfect, without any extra charge. I would definitely recommend him for my friends!

Madeline S.

2/14/2017

Great company and great manager. Resolved and issue with integrity and respect. They do wonderful work and I'm happy to recommend them!

Brian H.

02/07/2015 12:00:00 SA

Had a great experience with GHP. My water heater starting leaking on Friday night and had a large plumbing outfit come out and diagnose the problem. They charged their $99 trip fee and gave me a super inflated bid due to it being late at night and the beginning to a weekend. I jumped on Yelp and found GHP. I was bit skeptical at first since they weren't on angieslist, but I was blown away by the knowledge and professionalism of their technician, Omid. I would definitely call them again. Highly recommend.

Charlie A.

02/07/2015 12:00:00 SA

I called Green House Plumbing yesterday morning after turning off the supply to our water heater the night before because of a leak in the expansion tank on top of the water heater. They asked me how urgent it was and I said not too bad so they scheduled me for today at 1:30. Omid was able to get here early and quickly replaced the expansion tank and turned the water supply back on for a very reasonable rate.

Their obvious dedication to customer satisfaction and professionalism (using Teflon tape to ensure connections are water tight, etc.) make them easy to recommend.

Kish S.

08/08/2014 12:00:00 SA

Excellent service! I put in a call at 3 p.m., and Navid showed up at 4:30 the same day. He worked quickly, was careful to be professional and clean, and even gave me tips on how to keep my garbage disposal and kitchen drain in tip top shape. Very highly recommended. Although I hope I don't need to call them again soon, it's good to know they'll be there when I need them.

Silent S.

4/14/2014

Repaired a Small hot water heater intake drip. Naved (think this was his name) did an excellent job and was very polite, did the repair quickly and professionally and did not try to throw in extras or up sell me at all!! Fair prices. Stop freakin' call Green House! you'll be happy you did. Definitely avoid Beacon plumbing and their ridiculous fees.

S M.

05/05/2014 12:00:00 SA

My water heater went out Saturday morning. The plumber we originally scheduled with - canceled last minute. It was 5pm. I came across Green House Plumbing on Yelp. They were so helpful. They came out at 8am the next morning. Fixed our problem in about an hour. They were in uniform and very professional. Definitely will recommend them.

Joe C.

4/13/2017

Knowledgeable and was a fast install turnaround. I had a direct vent water tank install done at a reasonable price. Would recommend.

Jon B.

10/27/2016

Very responsive, dedicated, professionally run company. Interested in results, service and timeliness. skilled and knowledgeable as well as attentive to customer service.

Bostongal B.

12/22/2015

Just called them a few minutes ago. My kitchen sink is clogged, it's 3 days before christmas. He wanted to schedule me for Dec. 29th! Haha. Bad joke. 24/7 emergency service??? Maybe on paper. In reality? Definitely NOT. Absolutely do not recommend.

Lily Y.

05/02/2015 12:00:00 SA

Just register on Yelp to write this review. Do not trust this business!
Called them to check our broken furnace last Friday and was told if they fix for us, they will not charge us for diagnosis fee. Monday morning, we was told they can not keep that promise, because we did not promise the coming fix service! They do not have the replace part on Friday! They charged $180 for first trip and they not even warranty the part they replaced for you. Never trust what they said! Just called another company, they have all parts on the hand and come to diagnosis and fix.

Edward S.

06/09/2016 12:00:00 SA

We had a blocked drainpipe down the kitchen sink and hadn't been able to use the sink or run the dishwasher for two days (yeah, it's the type of event that reminds you how much you appreciate having indoor drainage that actually works). I tried snaking it myself, as well as Drano. None of this worked. So I called a plumber I know (who I gave a referral to for a relatively large job), and he was too busy to come out until next week. When I asked him if he could come sooner, he said hey if I didn't know you I wouldn't even be talking to you until August. Gee thanks. We really wanted to not have to wait the better part of a week to do dishes. So I called Green Planet on a flyer and Omid came out within an hour, and charged just over half what the other guy quoted me. Omid is a very friendly guy who obviously likes helping people. It turned out that we had a blockage close to 100 feet down the drain pipe. They also fixed the mis-configured piping (part of which was my own fault), and connected to an extra drainage line that was capped off under the sink, which allowed much better gravity flow of the waste water. The gentleman spent the better part of 3 hours troubleshooting and fixing the various issues (located blockages in and unblocked two (yes two - longer story) drainage pipes, capped one off, cut loose and completely reinstalled the mess that was under our sink, and replaced the top of the drainage line under the sink. For all fo this he charged me a total of $490, including taxes. If I'd gone with one of the big names (Stop Freakin'...), I'm sure it would have easily been $1,000+. I know most plumbers would have charged extra for all the extra labor, but he stuck with the rate he originally quoted me. Something else I really appreciated is that he didn't try to upsell me. In fact, when I asked if I needed a new garbage disposal, he pulled it apart, looked at the blades, and told me I really didn't need one, though he'd be happy to sell me one for $485. How often do you get a plumber to tell you the truth like that? In my nearly 20 years as an owner of various homes, it'd never happened to me until now.

I love these guys,and would recommend them to anyone.

David C.

9/15/2016

Omid tuned our furnace and I thought he was efficient, reliable and honest. Previous tune ups had been done by the company who installed the new furnace. Although relatively new (5yrs?) they usually found an expensive part that should be replaced to avoid furnace failure in January. We never replaced the parts, the furnace never failed and Omid did not find similar problems. I hope he is right, but at this time I couldn't be more satisfied.

Peter L.

7/20/2016

Our water heater went out. I went to Home Depot and the contractor they sent out gave me a ridiculous quote to replace my water heater. I then called around and green house plumbing gave an honest quote for the new water heater and replacement. They came out the very next day. I then had a small leak from a part of the circ valve that Omid didn't touch but he came out and fixed as a courtesy. Green house plumbing/Omid did a great job. I would highly recommend them.

M S.

5/29/2016

We love these guys!!!! We have had multiple plumbing problems throughout our house that they have fixed quickly, to our specifications, and at a reasonable cost. Most of all Omid, who always comes to help us, is as honest as it gets. My brother is a plumber in San Diego and says they have done excellent work on my place, and they are significantly cheaper than what his company charges. I recommend them to all our friends and family in the area.

Jandrew L.

3/27/2016

Good company. Came out on time (actually, called to say they could come earlier than scheduled). The plumber, Gama, was friendly, chatted with my kids, and even cleaned our dirty sink before he left. Definitely would recommend Green House.

Ron C.

10/12/2016 12:00:00 SA

Fantastic and thorough work, fair and competitive pricing, friendly and accommodating service...what more could a homeowner ask for? They'll be my go-to plumbing company from now on!

Nicolle P.

11/20/2012

These guys took great care with my gas leak. They were the only company in the area that called back right away and showed up at the agreed upon time. They did a great job, and worked extra hard to find a correct part that was not common for gas lines. They were careful and clean, even vacuuming up the area where they worked, which I really appreciated. I will only call this company from now on for any plumbing or heating work I need help with, they were wonderful to work with.

Bonnie W.

02/12/2014 12:00:00 SA

Highly recommended! I called first thing in the morning and got ahold of Navid. He had time that afternoon and came by the house to check everything out. He was on time, courteous and explained everything to me. Before he started, he gave me a fee quote for the work. He was fair in the price and worked quickly. I will be calling Green House Pluming and Heating for all plumbing and heating / A/C issues. Finally found a plumber I can trust.

Brett B.

01/12/2014 12:00:00 SA

We recently purchased an older home with a failing water heater, a leaky washing machine supply valve a non working ice making line to the refrigerator and a failing furnace. After several attempts to contact one of the firms that rated top in Yelp and not hearing back, I took a total chance and called Green House on a Saturday morning expecting them to only schedule an appointment for the following week. To my surprise, Navid, the owner told me he would be over at 1pm to take a look at the job. He actually called back to say he could come over earlier. In a few short hours, he and his brother, Omit completely made all of the repairs including installation of the new water heater and they were done by 2:30. I was so pleased with their work and professionalism, I had them come back to service our old furnace, which now actually heats the house.

The price was good and he was great about explaining all of the options. I have no reservations recommending Green House to anyone.

T C.

11/12/2016 12:00:00 SA

Omid quickly found out the root cause of the problem and fixed the issue within an hour.

Amy T.

12/28/2014

Not only did it take 3 calls to get a plumber from Green House to come to my house but the guy didn't fix the leak. The work was supposed to be guaranteed for a month so I called them again before the month was up and the plumber came, only to tell me that he can't fix the problem but he had an invoice ready for me to sign for the work. I had to remind him that this call was for work he had done that is still under warranty. I was pretty sure I told them when I called for the second visit that this was under warranty for work they did.

Veronica W.

10/11/2014 12:00:00 SA

These guys were great! I used them a couple of years ago and they were fast and affordable.

Dustin H.

8/31/2014

I was quite disappointed with my experience. I had a leak coming from somewhere upstairs that soaked through my downstairs ceiling. The guy came in, cut a hole in the ceiling where it was soaked and tried to find the leak unsuccessfully. He tried to tell me that the water heater probably needed to get drained, pulled out, then demo the wall behind it and try and locate the leak and quoted me something around $700-1000 for everything. I tried to tell him that I thought the leak was probably coming from the shower because we've had problems with it before but he didn't seem to agree. So I get charged $160 just to have a small hole cut in my ceiling.

I then call another plumber. Using the same hole in the ceiling, he finds the leak in minutes and does the complete repair and replacement of parts for only a little over $100 for everything. As it turns out, the leak was coming from the shower after all, as I had suspected.

I was disappointed because I expected that the plumber from Green House knew what he was doing and it just seemed like he gave it a half-hearted attempt to locate the leak. I give 2 stars instead of 1 because he was still relatively nice and he cleaned up after himself.

Burton123 Y.

12/05/2015 12:00:00 SA

Ok, follow up review. I referred green house plumbing for a toilet leak on one of my friends rental property last year around summer after I was totally satisfied with their business. Then this year I eventually moved to that condo and that toilet leaked for another reason after 1.5years since they fixed it. We called them and we couldn't arrange logistics so they waited for a while in front door, then came and fixed the toilet one more time and didn't charge even a dime. Very honest and very trustworthy people. Strongly recommend them.

Rick H.

04/11/2016 12:00:00 SA

Omid is one of the more pleasant plumbers I have ever dealt with. He was very courteous and professional. Had a drain that plugged up in the utility room that is also fed by the kitchen. He snaked it out and fixed the problem in less than 1hour. They charge flat rates and no up selling. It was an absolute delight working with him. Interesting guy who speaks five languages. Highly recommend Omid and Green House Plumbing. Thank you for all the previous Yelp reviews that steered me to this company

Jon W.

12/28/2014

On time, polite, uniformed, and conscious of keeping our house clean. They laid carpet through the hallway and covered the sewer snake when in use. We've used them twice. Highly recommended!

Ross B.

07/04/2013 12:00:00 SA

I called this company due to the great reviews. I will call them again in the future if i ever need plumbing or heating service, because of their exceptional service. They arrived in less than 30 minutes, put on shoe covers, and laid down protective carpets and mats. They solved the problem very quickly for the amount they had estimated on the phone. They cleaned up after themselves, and left the sink, under sink cabinet, and floor, cleaner than before the plumbing problem occurred.

Very highly recommended.

Ineke V.

4/14/2017

I called them to check on my furnace , their technician, Omid came, but he asked me right the way if I want to change my furnace and DID not even bother to check what's the problem. The furnace was bought in 2008, and regularly maintained by another company and I want to give a try to Green house based on yelp reviews. My furnace occasionally made rambling noise normally in the morning and the guy just didn't even bother to check on it , at first only looked at the front furnace, and told me nothing wrong . How could he say nothing wrong without even bother to check on it ? I have to asked him to check the furnaces filter since at first he just more interested to sell the new furnace and new water heater instead of giving the service and solution and for this 10 minutes visit and and quote , they charge me $75 ! They don't know anything about HVAC , incompetent , just a ripped off ! They should not charge to give their quote on water heater and not even doing service on my furnace .. when I told them that their quote on tanklless water heater is still over price ,and I asked if they could just do the installation since I can get it a lots cheaper at Amazon , they told me they won't do the installation for me and hang up the phone ! Rude !

Joe M.

2/19/2015

Contacted Green House today in need of a new gas water heater. Navid provided an estimate that sounded fair and within the hour, he was on his way. The new water heater was expertly installed and the estimate provided was accurate. This company installs quality products and comes highly recommended based on the great service provided.

a a.

6/14/2013

Omid, the owner of this company was great to deal with. He came out and took care of our water leak in less than 30min. Came out and gave me a free estimate and the cost was reasonable. I'll be calling him for all of our plumbing related projects.

J J.

04/09/2014 12:00:00 SA

These guys are fantastic. Navid and Omid are so professional, courteous and do an excellent job. They are always right on time. We had them fix several items in our current home that needed attention, from a new roman tub faucet to insulating pipe lines, and even inspecting and taking care of our furnace and water heater. I honestly cant say enough about them. We had other plumbers and HVAC people, and trust me, you will want to go with these guys! They were also able to accomodate our schedule and come on a Saturday at a normal rate, whereas I won't name others that charged us a ridiculous amount for a Saturday emergency call. They will do any of our work in the future.

Molly H.

02/06/2014 12:00:00 SA

I called Green House Plumbing on a Saturday at 2:00 in the afternoon. I had a clog in bathtub in my rental house that just wasn't responding to my handyman snaking it, so I knew I needed to call a plumber and my tenants were getting impatient. Green House was able to come out that same day at 5:30pm and didn't charge extra for the Saturday call. The service was courteous, informative and efficient and I felt the pricing was fair. All of the fees were discussed upfront and there were no gotcha charges or other shady business practices. The technician also helped to put back in the stopper and drain cover that my handyman had removed at no extra charge, which sounds simple, but in this case was a bit tricky. I will definitely used them again.

Jon W.

6/21/2014

We noticed a serious leak in our water heater on Saturday morning. In a panic, I went to Yelp and began researching plumbers. Three well-reviewed companies were identified and immediately contacted via phone. Green House Plumbing was the only one that answered, and Naveed quoted a reasonable fee to diagnose the problem. Approximately 1 hour later, Omid arrived at my door. Turns out that the water heater needed to be replaced (no surprise, as it was leaking badly from the bottom.) Omid was extremely efficient and professional. I felt that his workmanship was top-notch. He explained the new water heater and how to do basic things such as how to control the temperature, etc. The job was done in about 2 hours at a very reasonable price. I was so impressed that we will ask him to come back next week to replace our kitchen faucet. Great job Omid! I plan to recommend Green House Plumbing to all of my friends/family members.

Jessica S.

12/03/2014 12:00:00 SA

If you would have asked me an hour ago I would have given Green House 1 star. I did get into it with Omid the first time he came out because I felt he was trying to sell me a super expensive part that I didn't need (which he kind of was). I also felt he wasn't quite respectful to me. The work he did (leaky under sink when dishwasher drains) started leaking again within the 30 day guarantee (at about day 24). To their credit, they honored the 30 day guarantee and Navid came out to look at it and fix it the very next day. I felt he was on the defensive and a little disrespectful at first and I was really upset. But, he fixed it and to their word I was not charged. He also explained why the way our kitchen island configuration is flawed (new construction -ugh) and how it could impact future problems. After a good conversation we sort of worked out our differences and I realize that I'd actually trust these guys again for future jobs and even recommend them. I respect their quick response time, and the integrity demonstrated in making sure that the job was done right. so yes, I'd hire them!