My wife found Fred here on Yelp and had a good initial over the phone. His quote was more reasonable than other companies, which we knew felt more appropriate given the known time commitment...ours was not a big job but important to us of course. He also set aside time for a video conference re: our various project needs. Fred made himself available and answered all of our questions patiently and thoughtfully. He was able to help us install a new shower drainpipe, water mixer/control valve, set our shower pan, fix our dishwasher line, and better re-configure our under-sink drain since it was a left side rough-in but our sink is a right-hand drain, so he extended the pipe and added a clean-out Y fitting, which was not there before and is very helpful. Fred got back to us quickly and made himself available for all our follow up questions. He was efficient, very trustworthy, and came back quickly to complete some follow-up work. We are very appreciative of Fred's work!