Description
We're Open! Give us a call! Bee's Plumbing and Heating provides plumbing and heating services to homeowners and businesses across King, Snohomish, & Pierce County. Bee's is fully licensed, insured, & bonded and able repair or replace any plumbing or heating fixture inside or outside your home or business. We stand behind our products and services by installing only quality materials and hiring only Licensed Plumbers. Bee's only practices the highest standards to ensure our customers are provided the best services possible. Bee's Plumbing loves to help their clients with anything plumbing related including including Water Heater Repairs, water heater replacements, Toilets & Sump Pumps. Many of the Puget Sound Area homes are old and we can tackle any whole house repipe. We are fully licensed to work on Faucets, Sinks, and Garbage Disposals. Bathtubs & Showers faucets are another specialty we can help with! We have specialists who can assist with any Boiler, Hydronic, Radiant or Tankless Repairs. On the groundwork side, we can tackle any Sewer Repair or Replacement. We are qualified to install trench-less sewers. If it doesn't call for that much work, we are happy to just do a drain cleaning or camera inspection. Water line replacements can also be done trench-less and we're happy to assist with this as well!
HISTORY
Established in 2017.
The owners of Bee's Pluming and Heating are a husband and wife team. Their lifelong passion was to run a business that helped serve and take care of the community. Both were raised in families of construction and plumbing backgrounds. They have taken what they have learned in their childhood, University of Washington education, and their 30+ years of combined industry experience and have founded a great company that focuses on serving their customers and making the industry better.
ABOUT BUSINESS OWNER
Ben was born and raised in Southern California. He is a Seattle transplant after getting recruited by the University of Washington to play football. Ben's father owned a construction company and Ben had been in the construction industry his whole life before he found his niche on the plumbing and heating side of the industry. Ben is committed to training his plumbers and apprentices in presenting all the options available. It is his promise to only offer you what he would offer his own family and to never pressure you into buying something that you do not need.
Melissa was born and raised in Seattle and grew up in the plumbing industry as her father started his own plumbing company. Melissa has been involved in the plumbing industry her whole life. Melissa's mission to her community is to find a solution that fits your budget and eliminates the problem.
SERVICES
Emergency Services, Bathtub & Shower Repair, Sink Repair, Toilet Repair, Drain Cleaning, Bathtub & Shower Installation, Pipe Installation, Garbage Disposal Repair, Drain Installation, Electric Water Heater Repair, Tankless Water Heater Repair, Garbage Disposal Installation, Gas Water Heater Installation, Hot Water Recirculation Pump Installat…, Sump Pump Installation, Water Heater Leak Repair, Pipe Repair, Toilet Installation, Water Heater Installation, Water Heater Repair, Faucet Installation, Faucet Repair, Sink Installation, Leak Detection, Gas Line Services, Sump Pump Repair, Sewer Services, Electric Water Heater Installation, Gas Water Heater Repair, Hot Water Recirculation Pump Repair, Tankless Water Heater Installation, ,
Reviews
Robert Y.
07/08/2023 12:00:00 SA
The whole process with Bee's was pretty seamless and easy! We had some pretty weird water heater issues, including alerts with vaporizer errors (we have a hybrid heater), random reduction in water pressure in certain rooms, etc.
We had a great experience with Julio (the plumber who came to the house). I didn't feel at any point that I was being sold, and he took the time to explain the issues and also walk us through DIY fixes for certain things that would save us money from having a plumber come out.
When dealing with home repair/contractors, it's hard to find vendors you can trust that won't gauge you. I would 100% recommend Julio and the company as a trustable vendor that does great work. He was able to resolve all of the issues we had and we learned a lot in the process.
Michael M.
06/07/2023 12:00:00 SA
Our experience with PJ and Jim from Bee's was a lot of things: easy, well-priced, timely, and professional, just to name a few.
But it was also an extremely valuable lesson for us in homeownership.
We'd gotten a quote from Bee's to replace our water heater in August 2022. Our thinking then was basically that, even though our water heater was old, we weren't having any actual problems with it. We decided not to move forward with the replacement at that time.
Then, last week, it up and died without a moment's notice (as they apparently tend to do).
We knew that between inflation and supply chain shortages, there was no way we'd be able to get the same price we'd been quoted last year. So, we called Bee's and Beacon for quotes.
While I'm sure Beacon does great work, we weren't thrilled with our quote experience. The tech literally spent 5 seconds looking at the pilot light and told us we'd need a new one, no two ways about it, and that it'd be $8300. (Significantly more than Bee's quote in 2022.)
Bee's quote, shockingly, came in slightly under Beacon's. They also took the time to explain exactly what all our options were, in addition to the tankless heater we were interested in, and explained not just the price differences, but the specific benefits and drawbacks of each option.
It's one of the only times we've EVER worked with a service provider for home improvement and felt like we were actually making an informed choice instead of backed into a corner.
We couldn't be happier with the installation procedure and the new tankless heater itself. We'll be going straight to Bee's (and PJ and Jim, if they're available) for our upcoming bathroom remodel!
CT C.
07/04/2023 12:00:00 SA
I have read the reviewed and was having a high hope that I will get a honest and good local company to take care of plumbing issue. I called for replacing gas hot water heater and they couldn't give me any ballpark quote on replacing a hot water heater. It is a replacing hot water heart job, and I understand it could have various unexpected factors that will change the original quote, but there should have a ballpark number that can be given. They insist not to provide any quote and went on a reason that they have all licensed plumbers on the job, I don't get it what does this matter to provide a quote. Since they could dispatch someone to take care of the job same day, I was going to trust this local company with a nice friendly family photo company. Since then I have turned down other company that has responded to my request. The appointment was set from 2-4pm window, and no show no contact. I called to make sure that I am still on their job list, and later someone called to say they are running late and they were wrapping up the work and will head here soon. And later call again said they will be here 6:00. finally they showed up around 6:15 and came in without mask, but they asked if I have extra mask they can wear if I want them to. He asked if I wanted to change to tankless water heater and I am not sure is that their protocol to ask anyway doesn't matter the house condition that obviously that its not suitable. And then he is asking some odd questions on a new gas pip that previous replacement left on the side and compressor and if i care the property for water damage.... ??? well sales...try to get auto shut off installed, better change the compressor etc... and then asked do i need to get the job done today? hello, of course, that was my priority. when he provided the quote.... it is well over $4000!!!!
I did the research and something $2000-$3000 range is pretty much about it. I definitely rather waste $100 call charge and not crazy pay that type of premier price for a small condo gas hot water heater replacement. He started talking about the late job, and the cost of track to come out and the compressor looking still pretty new and can stay not replacing it. You delay the job for more than 2 hours didn't show on time and for the quote on something that was indicated need to be replaced all the sudden it is ok to continue use. My friend got an urgent off hour hot water heater replacement which paid $2600 and its the highest amount of other quotes that I received. The plumber indicated that they are the ONLY company that use the license plumbers, so the price is at the higher side. I am not sure that is the correct statement. I love using local owned company and I was hoping that I found a trustable company that I can always call for the plumbing issue. However, sorry that I just can't effort this type of premier cost. The operator and the plumber continue indicated that we are 5 stars review company, I have read the reviews, so I called you guys .... now I am providing my real experience for the review, for someone that need a more economic and more reasonable service will not waste the time and $100 call fee. If $4000 is reasonable cost to replace a as water heater for a small condo, then I am just too cheap and not a right fit customer :P.
Kit W.
04/05/2023 12:00:00 SA
This is the second time we have used Bee's plumbing in the last three months. We specifically requested Marcus since we had a great experience with him the last time [for a new water heater]. Again, we were extremely impressed with the service this time.
The story is that we needed gas pipe revision for our new range. Our contractor got us a plumber, who did the assessment but we never heard back (no timeline or estimate, no follow up). We had already patiently waited many weeks since buying the new range.
I am so happy that I remembered to call Bee's plumbing. Marcus literally came the day after my call, assessed the situation, and completed the job the same day in just two hours. I cannot believe how fast this all went! The other plumber made it sound super complicated. Again, Marcus' competency was evident. He is highly professional and trustworthy. We will be calling him for all our future plumbing needs!
My husband and I contacted Bee's about a sump pump that we thought might have been installed incorrectly (by another company). We contacted Bee's, and they provided outstanding service the same day. They were quick to answer the phone, scheduled us right away, and sent a photo of the plumber so we would know who we would see at the door. Marcos and his assistant Jason helped us.
We were concerned that this problem would require a huge fix costing a ton of money, but Marcos explained exactly how our sump pump was hooked up and put our minds at ease. He was very knowledgeable and took the time to explain everything. All the pump needed was a check valve, and he quoted us a very reasonable price. We also had him look at our kitchen sink that was slow to drain, and we worked out a solution to re-do the pipes with a mechanical valve after he showed us our options. The price quoted was very fair for the fantastic work they did. We were told about the products they were using, any substitutions they needed to make, and showed both of us everything that was done at the end and explained all of our questions thoroughly. When Marcos had to leave to get a part, Jason continued to work. After they left, we were sent our invoices and before/after pictures of the work.
Both techs were very professional and polite, and didn't try to upsell anything. Marcos in particular was very knowledgeable and a pleasure to work with. Their price was very fair and reasonable. Marcos even found an online coupon for me that I hadn't known about, which I really appreciated. I highly recommend this company and will definitely call Bee's next time I need a plumber.
I'm adding a couple of before/after pictures of the sink drain. Before was the white pipe and after the black pipe.
Bee's Plumbing and Heating successfully got rid of all the worries of an out of town landlord like me again! I had a very good experience with Bee's Plumbing's work on malfunctioned food disposal in the past, so when my tenants informed me that the water heater completely stopped working...of course I freaked out knowing the water heater is maybe a bit old and hadn't been serviced as often.
I called Bee's over the weekend and they were very professional. They had the records from previous engagement at my property of my contacts/work they did for me and the addresses all ready....very professional. I was able to schedule get them to come out first thing in the morning on Monday...so I was very happy (prior to this engagement with them...in the past I had contacted other plumbing service providers...and they just weren't responsive, reliable or accountable at all).
Communications were perfect. They sent reminder of the appt, let me know once they were on their way..and their technician Adam was not only friendly and professional, but also very communicative with things that needed to be done for repair. Best of all, he was very flexible and were willing to help his customers out. I ended up asking him to replace the whole water heater instead of repair (so instead of maybe an hour or two of work..it probably took them longer to identify the right water heater for me and they were able to get that done the same day). Very happy with their work and contact with them from start to finish!
Thank you Bee's Plumbing. I wish your business exists elsewhere outside of Seattle, too...so people elsewhere have access to a wonderful, honest service and communications that you consistently provide to your customers.
William G.
08/04/2023 12:00:00 SA
We had a great experience with Bee's. We found water leaking into our basement. Bee's sent Tate out within a few hours of our call, and he was able to identify a likely cause within a few minutes: a sewer drain backup. Tate not only successfully snaked what turned out to be a pretty nasty root ball growing into our main drain line; he felt so strongly that we would benefit from a camera inspection of the line that he threw it in at no cost when it became apparent that it wasn't within our budget at this time. Tate took the time to explain what needed to be done at every step of the process. He even helped us unclog the faucet head in our kitchen sink. We appreciated his knowledge and kindness, and will be calling Bee's again in the future when we need a plumber.
Kimberly T.
04/04/2023 12:00:00 SA
Our church has an emergency plumbing issues in one of our rest rooms. We reached out to Bee's yesterday and they arranged to see on the next day. The plumbers were friendly and confident. Either did they have me waiting until the end of the day. I really appreciated that. They diagnosed the issue and provided with a solution. They fixed the issue with an hour. I'm happy it was an easy fix.
And yes, we will use them again.
Jeff H.
08/02/2023 12:00:00 SA
They gave me a four hour window to come look at a plugged garbage disposal sink. I waited 5 and a half hours for a plumber, then they canceled my appointment. Then they asked me if I wanted to reschedule for the next day. I told them to forget it.
A huge shoutout to PJ for coming out and fixing our water heater. We have been out of hot water for 3 going on 4 days. We had asked 6 different plumbing companies to diagnose and fix our water heater only to be told that we should completely replace the water heater or change it to a tankless system. The plumbers would look a the water heater, not even get their hands dirty, and told they weren't able to fix the problem. That was super discouraging. PJ came out on Sunday morning and was extremely resourceful and was able to get our water heater running in less than an hour. He took time to do his due diligence by looking at the water heater in detail and now we have hot water! PJ and his teammate were resourceful, looked at the manual for added assurance and were professional throughout the whole process. We will definitely reach out to BEE's plumbing for all our plumbing needs and should we move to a tankless system, there is no other company that we would call! Thanks Bee's Plumbing and PJ!
They were fast, communicative, courteous, knowledgeable. They were also EXPENSIVE AF. But they were at my place, did the estimate, I needed the job done - I'm cooked. They know you're over a barrel at that point so that, in addition to top-quality service, allows them to charge a lot. Like literally the job to put a simple L-joint at the end of a gas pipe cost almost as much as my entire stove that I needed it for. What are you gonna do? At least they did a perfect job.
Marcus was great! Fixed our leaking garbage disposal in no time!
And the pets loved him too!
Pros:
-Knowledgeable plumbers
-Helpful tips from plumbers
-Quick repair
-Same day availability
-Stocked truck
-Two person team
-Responsive dispatcher
-Easy to apply official discounts
Know beforehand:
-$90ish fee for an onsite quote, which applies to agreed-to work but is lost if you don't accept the quote.
I recently had an overall positive experience with Bee's Plumbing And Heating and would recommend them for their expertise and professionalism. Their knowledgeable plumbers quickly repaired my hose bib and 1ft of copper tubing behind it, and they offered helpful tips. I appreciated their same day availability, stocked truck, and responsive dispatcher. It was communicated to me upfront that there is a $90ish fee for an onsite quote, which is applied to agreed-to work but lost if you don't accept the quote. Any questions or concerns I had were addressed with a follow up call taken on their own initiative-- I am a happy customer!
Bee's Plumbing came through for us with same-day service after several root blockages caused our system to back-up...including sewage in the tub. YUCK.
Customer service from the person answering the phone was stellar. The tech they sent, Mike, and his apprentice Brian were friendly and courteous. Mike kept us informed through all the steps required to get us up and running. Mike was also very patient answering my questions, some of which I think I asked over and over again : )
I would definitely recommend Bee's to friends and family. Thank you!
Xu C.
06/07/2023 12:00:00 SA
I had a project to replace 3 toilets in my house. Contacted Bee's plumbing due to all the good reviews. They responded fast, and come out for the job in 2 days. The toilets I bought are not easy to install. They are heavy, and with concealed trapway. The design makes alignment and tightening the bolts very difficult.
Sam and Luke are true professionals. They arrived on time, did perfect job, and cleaned up everything afterward. I'm very impressed by the way they handle tough job with ease. Sam even helped me to check water heater in my house, and let me know what risks I need to watch for. I would recommend them to everyone how has plumbing needs.
Angel H.
03/03/2023 12:00:00 SA
Called these guys after I had a horrible experience with another reputable company who did a spotty 1/2 job and ghosted me.
Bee's came right out next day, assessed the situation, gave me a clear concise quote and options. I moved forward and three days later my issue was revolved. They are prompt, courteous, and professional. I have one other issue that needs to be resolved and we have that scheduled soon. Hands down would recommend this company. Such a fantastic experience.
Cheryl B.
05/03/2023 12:00:00 SA
Wow! I called Bee's today and my entire experience was extremely positive. Every person I worked with was cheerful and efficient. They were able to complete my repair the same day I called.
If there were more stars I would award them to Josh, the service expert who handled my repair. He was knowledgeable, explained the problem and the possibilities for repair clearly and succinctly, and went above and beyond my every expectation. His assistant TD was friendly and efficient, too. I really can't say enough about how impressed I was.
I've hired a lot of plumbers in my time, and always wanted to have a plumber I could trust and call on, and now I do. I have a plumber for life. Bee's - and Josh - will be able to help me with several more projects coming up. I am confident that the service will be great. I'll be recommending them to friends and neighbors, too.
They are responsive and were the only ones who could send out a tech the same day (Sunday). PJ was professional and took the time to understand the issue with the clog. Their work was clean and he addressed any questions I had. He even came back to loosen a cap that was too tight and gave me a discount after the job.
However, this company was my last resort. I knew their prices were expensive but boy they sure didn't fail to surprise me some more. For a job, to use a snake without cost of scope included, the price is way too high.
I think that's also the reason they don't provide any estimate on the phone. Every other good company was half the price for a snake and were upfront about it ($ per hour or ballpark estimate).
With Bee's it's $100 for a dispatch. I could have paid for the dispatch and hired a different company for Monday and still saved a few hundreds. But a clogged drain over the weekend is not fun and I had to go with them.
Would I use them again? Not with these prices no. But if there's an issue that can't wait, I know they will send someone reliable.
There's an additional update to my original review and the experience was again, 5 stars. Unfortunately the pump that was installed had a manufacturing defect that was causing my outlets to trip.
My man, Marcus, again came through in the clutch and ensured that everything was safe and sound. It appears he had another protege along with him, Diego, who was polite and clearly experienced. I will say, it is nice that Bee's sends multiple techs out when experiencing an issue. This not only ensures a faster repair/diagnosis, but in the event that work has to be done, they clean it up twice as fast and ultimately finished way earlier than if only 1 tech was working.
I experienced an issue with my pump on Sunday night, called Bee's Monday morning, and they were at my house by noon, had my situation stable until s new pump could be brought in. They brought a brand new pump over by EOD Tuesday and my plumbing is good as new.
I've recommended bee's to family and friends, not only for their competitive rates, but also their transparency and commitment to customer satisfaction.
Guy W.
02/12/2023 12:00:00 SA
I recently had the pleasure of working with Bee's Plumbing and I have to say, I was blown away by the level of service I received. Your team fixed a leaking water heater last Saturday, working late into the night to make sure the job was done the same day.
Daniel was a godsend. He listened carefully to my concerns, went above and beyond to secure a hard-to-find part, and kept me informed throughout the entire process. The quality of work was excellent and I am so grateful for his commitment to making sure the job was done right.
I would highly recommend Bee's Plumbing to anyone in need of plumbing services. They truly went the extra mile to make sure I was happy with the results and I cannot thank them enough for their exceptional service.
Vito R.
01/03/2023 12:00:00 SA
I noticed my water heater making a noise sounded like leaking.
I have used Bees Plumbing in the past and they were very prompt and arrived at the time they said.
PJ and Mathew got to my home in a short couple hours from the time I called the call center. They gave me an estimate to replace my leaking water heater that they had on hand and promptly installed it.
They were very friendly and customer oriented I also was able to apply $150.00 coupon that they had emailed me a few days before.
They left with everything working properly and did not make any unnecessary mess. They also hauled away the old water heater.
I am very happy with their service.
This is my 2nd transaction with this company. The staff on the phones are amazing to work with! I had a great experience and the project was a complete success. Thank you, Julio & Bee's Plumbing And Heating!
Julio is an exquisite expert that truly values customer service and professionalism. He has a great personality and explained everything with patience and detail. I am extremely impressed with his knowledge and the services he provides to his customers.
Julio is awesome to work with! He still showed up during extreme weather/icy conditions. He was very dedicated in making sure the project was completed accurately and safe for our home.
Thank you for your time, expertise and helping us with this important project for our family.
Respectfully, Simona J.
Had several things fail at once, well house pipe, and house main shutoff valve. Sam came next day, and while the initial estimates seemed high, the jobs took almost twice as long, and the estimate didn't change. Workmanship was excellent.
Debbie G.
05/11/2023 12:00:00 SA
What a refreshing experience to have with company! From the moment I called in a panic, to rescue my step-mom--they exceeded every promise they made. They were on time, communicated clearly, just super nice people all around!! I'm always happy to support local businesses, and they are well deserving!!
I got a family member a reverse osmosis unit for Christmas. I have the same unit at home, but unfortunately traveling I didn't have any tools to complete the install. I called 3-4 plumbers in Seattle explaining to them the exact valve and everyone had no clue what it was even after I sent pictures!
Finally I got in touch with Bee's Plumbing and scheduled an appointment with their dispatch team. I've hired a lot of general contractors in my time, they were by far the most professional and responsive.
Marcus & Tavien showed up and even taught me a few things to help me understand the pipes for the house if I ever needed to work on it my self.
I wish I had them where I currently live! If you're in Seattle in need of a good and reliable plumbing company you're in luck. Don't look elsewhere or waste your time calling others. Either 1- they don't respond, or 2- they're not knowledgeable enough to understand different systems.
I've already referred them to my family in the region don't waste your time and just get it done right the first time.
Where to even start.. these guys are the BEST!
Seriously, 10/10 in every aspect.
We had an insanely out-of-date drain pipe with a nasty plastic filter element (and LOADS of duct tape from the last owners) attached to the wall, and had no idea how to attach our new washer and dryer to it.
These guys got here in an hour or two, installed a spectacular new drain pipe AND helped us to finish installing the washer and dryer set! They were extremely knowledgeable, moved quickly, cleaned up everything, and took great care in leaving the place looking good.
Calling here saved us so much time, energy, and money - we really will be doing that again for any and every future project, they're seriously the best.
Go with the reviews and give these guys a shot - they're thorough, friendly, and genuinely helpful. Thank you to Julio, his incredible apprentice, and the rest of the team!
TL/DR: Highly recommend this company, and am super thankful for their same-day, solidly priced, and well done job. JUST CALL BEE'S!
Cold water faucets weren't working. PJ came out the next day first thing in the morning, fixed it by just opening up the check valve all the way. He also flagged the age of my water heater but didn't try to fear monger or up-sell. Very transparent and willing to teach. Will definitely use this company in the future
I was looking for a plumbing service to help with a backed-up sink, and was really impressed by the outstanding 5 star reviews that Bee's Plumbing had. I contacted them, and can see why they garner the great reviews. Communication was on point, they were ultra responsive, and the plumber they sent out - PJ Straight - was all over it. He really went above and beyond, and was so helpful. I would not hesitate to call them at any point down the road if I needed any sort of plumbing help.
Evelyn K.
03/10/2023 12:00:00 SA
Update: I am really impressed with the speed and quality of their customer service. They called me within an hour of my review to remedy the situation, and after talking with a really kind person named Jonah and explaining the situation, I was given a full refund, without even asking for it. Clearly I was wrong to think that they care more about upcharging than their customers, so I'm updating my review to 5 stars. Thank you Jonah for your help.
Old review:
Charged me $215 just to tell me it wasn't a plumbing issue and they couldn't help. The charge included a fee for diagnosing the problem (which took only 5 mins) plus an additional fee for showing up. To be fair, they do say in their description that they charge a fee for coming, but as a first-time homeowner, I mistakenly thought all companies were like this. I believe they should have just charged me the fee for coming or just charged me for diagnosis, because they literally spent 5 mins just to tell me it wasn't plumbing, I needed an electrician, and they couldn't help.
There are others out there who don't charge anything if they can't fix the issue, not even a fee for coming. After the Bee's guy left, I ended up going with Dean Home Repair (whose policy is only charge if they fix) and he actually fixed the issue with fair pricing.
TL;DR: This is the type of company that cares more about upcharging their customers for every possible service than giving them a fair price. Beware their additional fees, and consider looking for a company that only charges if they fix your issue.
Shelby D.
06/05/2023 12:00:00 SA
Last week, we learned the best time to install a new water heater is when you get the quote-- not a year later when the dang thing dies suddenly.
PJ, Jim, and the whole Bee's team made what could've been an absolute nightmare into an easy, straightforward experience.
We'd gotten a quote to replace our old water heater in 2022, but ultimately didn't pull the trigger. When it died last week, we knew we should've just replaced the thing in 2022. We also knew we'd be stuck paying 2023 rates as inflation and whatnot continue to impact prices.
First off, we were thrilled to find out that PJ, who gave us the quote in 2022 and was familiar with our house/water heater, would be working with us this time too. It may seem small, but that attention to detail is huge for us. He also took the time to review every option and line item with us to give us maximum control over which features to add or not add. And he didn't give us any flak when we didn't choose the most expensive setup!
The replacement went off without a hitch. PJ and Jim were professional, polite, efficient, and proactive in everything they did. You know how you always dread losing a full day of work when any tradesmen are at your house? Not a problem with these guys. My spouse and I were able to work all day with minimal interruptions, which is really just the cherry on top.
It's so hard to choose anybody to work on your home these days. But we had a fantastic experience and we're looking forward to getting in touch for a few other projects around the house!
Bee's Plumbing is pretty great. They're quick to respond online and over the phone. Prior to the plumber coming out they send you an email with the plumber's picture and profile so you know who is coming to work on your home.
PJ, our plumber was nothing short of awesome. He is professional and really helped me out with brainstorming and coming up with the best solution for our plumbing problem that dealt with old cast iron piping. I highly recommend PJ. He is quick, knowledgeable, and does clean work.
We had a catastrophic plumbing event in January and had been ghosted by our initial plumbing assessor. Not so with Bee's Plumbing and Heating! Dispatchers were able to get Tate (an icon) and Luke (a delight) out to our house same-day to complete the necessary insurance assessment. They were personable, responsive, supplied estimates in a timely fashion, and a joy to work with.
Appreciated the affordability & professionalism of the team. We will be working with them going forward.
PJ Straight from Bee's saved our day. Called them for emergency to fix a gas leak. He figured long standing issue with fixing that was not done right with installation pf the range itself and fixed everything and got us back on track very quickly. It's very important that I cook in the home tomorrow and without Bee's Plumbing and hearing on time help I have no clue what we would have done. On top of fixing the critical issue for a very reasonable price, they gave 1 year warranty too on the fix. In the world full of people exploiting and taking advantage of emergency situations people like PJ Straight who gives utmost importance to customer service with high work ethic add lot of value to the company as well as customer like us that need right help in right time. Great job Bee's plumbing and heating for hiring the right people to do the right job in right time for right price.
i had a really good experience with Jose and Christian when they checked out my water heater and plumbing. They were friendly, honest and straightforward.
adam m.
11/10/2022 12:00:00 SA
Bee's plumbing came out to help us with a leak under our foundation, they were quick to respond.
Tate the worker that came out was very knowledgeable and explained everything to perfection.
I highly recommend Bee's plumbing for ant plumbing needs.
I have seen people complain about the $99 estimate fee that they deduct if you choose them. Every plumber we called was the same way. So trust me go with Bee's you won't be disappointed
PJ and Atajan helped my clean out a really painful basement drain that had built up a clog over a number of years. They were right on time (on a holiday weekend!), quick, professional and effective! I'd happily use them again!
I needed someone to come out and replace an existing (but barely working) hot water dispenser. Bee's Plumbing would do an estimate, but charge me $99 to make the trip just to give me an estimate and do nothing but look under the sink. Nope, he didn't ask for pictures so he could estimate without the trip, but I was very uncomfortable chatting with him about the pricing. I haven't seen tactics like this for some time.
I'll find another plumber.
Quick, responsive, caring and honest. Our tankless water heater took a poop on us the other day and we frantically looking for a plumber who had availability and time to come fix the issue. They are not authorized services for Bosch (5 years old, 3 months out of warranty)so they would have to order the parts and mark up the price (which I totally understand) but the tech gave us an option to save money to order it ourselves, which is awesome he could have totally upsold us to a new unit or order the parts and just charge us but he gave us a few options which I appreciate so much! Highly recommend Bees plumbing for your household plumbing needs!
MarkAndMiranda C.
10/11/2022 12:00:00 SA
I'm writing to recommend Bee's Plumbing and to call out my plumber Cameron for good work. They ere finishing a repair of an Under-mount sink that I'd had a granite sink specialist fix with Epoxy earlier in the week.
In retrospect I wish I'd just called Bee's for this whole job (Instead of just having Bee's do the plumbing).
Jay L.
04/11/2023 12:00:00 SA
Update: Jonah from Bee's Plumbing reached out in less than 24-hour period after my initial review was posted and wanted to find out what happened in detail. He was prompt and precise in what he could do to make it right and efficient in delivering his promise. I would happy to have someone like him for my business. He is an asset to his company. My experience turned from one star to four star because of his customer service.
I am impressed with their operational efficiencies and customer experience management. Overall, I am content how they addressed my issue.
From initial one star, I've updated to 4 star due to their exceptional customer service. In my particular case, they were not able to offer a clear estimate/solution to address my plumbing issue. That's the only reason for one less star. They are not the most affordable company but they manage their business with professionalism.
Pro:
1. Friendly Crew (Mindful and Cordial)
2. Good Communication & Punctual (Scheduling/Showing up on time)
3. Good Customer Service (Follow-up)
Con:
1. Higher Cost than some other competitors
2. Contracted Plumber Model means you will be dealing with varying desgree of experience level. The company projects itself as a family operated small business, but they have a fleet of service units. Your experience may vary depends on whom you end up with.
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First, I would like to say that Bee's Plumbing was punctual on showing up and the plumber who've showed up was cordial and pleasant. I got a call back promptly and was able to schedule a service easily. That was great.
My disssatisfaction is based on the outcome of the service after spending close to $340 for inspection. The plumber was not able to figure out why I was having this leaking sound and I was back to square.
I had a leaking sound that needed to be inspected and addressed. I was offered this crawl space inspection package for over $300 where the plumber spent about 20 mins and came out to tell me there was no sign of leakage.
The comnpany didn't even have a simple thermo-imaging hand gun to inspect inside the drywall for any leakage and my option was to cut up the drywall that would cost extra on top of $300+ I've already agreed to pay for this crawl space inspect package.
Considering they even charge for showing up to give you an estimate, I wish they had provided a clear solution to my problem.
After spending considerable amount of money with no results left me back to square one.
Why did I hire a professional in the first place?
P.S. $1500+ estimate for replacing a faulty water pressure value was a showcase how much they need to charge to run their business. I was able to get multiple quotes that would cost 1/3 of their quote. Not the most affordable company.
Jake S and the team at Bee's took care of the leaking pipe under my sink yesterday! The whole process was painless and reasonably priced. I'll use them from now on whenever my plumbing is acting up.
PJ came out to fix our sewer ejector pump that had failed. He was quick and efficient. He also did a great job explaining the process to us and making recommendations. Bee's plumbing is the only company we trust. We've used a variety of other companies over the years and they do not compare to the high quality work and customer service if Bee's. This is the 3rd service we have had with them that was EXCELLENT! Thanks PJ and Team. We are a life long customer of theirs.
Bee's has always been so helpful. Plumbing is not something you want to get wrong. These guys are very knowledgeable and helpful. I have always been very happy with their service!
Emily E.
09/02/2022 12:00:00 SA
My main sewer line occasionally backs up due to root penetrations. I called Bee's in the morning and they were able to fit me in later the same day - additional phone call and email heads up before arrival too!
Garrett came out, helped resolved my back-up issue and talked me through my options to avoid auguring the line every few years. I will be calling back soon for a more permanent fix. Thanks Garrett and Bee's for great experience, despite how we were literally dealing with sh**
Incredible! From the moment I accessed Bee's Plumbing via Yelp to the final invoice I was pleased with the interactions! I know that sounds unbelievable, but it is true. Our garbage disposal was humming/jammed. Bee's scheduled a service for the next day. They called in the morning, noon, 2:00 and 4:00 to keep me updated as to arrival time. They sent a text with a photo and bio of Adam, the plumber, when he was on the way. Adam took photos and wrote a report about the cause of the problem and his solution. Incredible! I will definitely call Bee's again! Thank you, Bee's and thank you all you Yelpers who steered me in the right direction yet again!
I had a great experience with Bee's plumbing. They had technicians at my door within an hour of calling. I had the worst clog I have experienced, that required 25ft of snaking. The costumer service was top notch - the honesty and transparency was appreciated. I will be using their plumbing service again which is the first time I have used the same plumber (I have used 4 different previous plumbers)
-Chase C.
So we notice a water stain on our ceiling. Shower is directly above on 2nd floor. We contact Bee's since they seemed to have so many good reviews. They say 100 to come out and give a quote. They arrive tale a quick look and ask for another 350 to cut a hole in ceiling to give an estimate. Seemed to be pretty high just for a few minutes to cut a hole in drywall. I wanted issue taken care and didn't want to have to wait around for another company to come out so I give the go ahead. I turns out to be obvious leak with shower drain. The guy then proceeds to tell me it doesn't look good and can get really expensive. Says I may have to get a contractor out to pull out the tile to put in a new drain. He says he is going to his truck to think about what he can do for me like it is a really complex problem. Comes back 30 min later with proposal to jimmy rig it, but no warranty on his work. All for only another $1100. So for a total of $1550 I get a unwarrantied drain repair. I decline. 5 minutes of tinkering with the drain and I find out all I need is a new gasket. A gasket I saw he had in hand from the beginning. After a trip to the plumbing supply store for a new gasket, I repair the drain in 5 minutes. They have no conscience at all. $1550 to replace a gasket in a drain. Stay away from this company unless you like throw away money.
Update: So upon seeing my review I get contacted by Bee's. I must say they have been good with communication from day 1. They wanted to make it right and refunded the charge. It is good that they are willing to take the hit if customers are not happy. That gives them a bump in rating. Unfortunate that their business practices start the displeasure in 1st place. Gentleman that I did talk to did seem interested in documenting what happened. Hopefully they do use it to counsel the plumber and this is not a companywide issue.
The price was a lot more than I expected and was about 6x more than the lowest bid I got. The difference and why I paid what I did is 3 fold: 1. You get what you pay for, 2. They answered same day (yesterday 4/13) 3. They had people available the next day (Today 4/14) to do the work. I could have probably even negotiated with them if I had felt like it, but they had 1 plumber and at least 1 of the other two were trainees working to get into the field. I was willing to pay a bit more to support them in making sure we have well trained people.
When they showed up they were professional and prepared to do the work. They even helped with a screw for another valve for the toilet and adjusted the tank when they were making sure the screw worked and I hadn't tightened the tank down enough. They made sure to inspect for leaks and they were very nice to work with.
The extra mile, training of people, and great attitude made it a 10/10 experience.
Bee's Plumbing and Heating's customer service person, Jonah, reached out to me and promptly corrected an inadvertent issue with the charges on my bill. I am extraordinarily surprised that Bee's would provide this relief for me. I need to clarify that the plumbing work completed by Bee's Plumbing and Heating was professional, efficient and of the highest quality.
My bathtub had been cut down so that it was basically only a shower for people with medical disabilities. The area it was in was a little smaller than the smallest bathtub you can find today. My plumber, Mike, found a workable cast iron tub and installed it in a timely fashion. He did a lot of work to remove the old surround to get things ready for the contractor and fixed the loose shower head and leaking faucet which were not part of our original plan.
He was professional and curious the whole time he was here. In the end he came back when the contractor was done to put the faucet and shower head on. When he did, we found problems with the vanity which again weren't discussed in the beginning. He quickly addressed them in a very small room while the contractor was still finishing his work.
I couldn't be more happy with the work he did along with handling unforseen challenges as he did so in a timely manner. This was the only bathroom in my house so getting things done quickly is exactly what I had hoped for.
I can't say enough about the fantastic service we received from Bee's Plumbing & Heating today. Our basement flooded due to a burst pipe. The receptionist was professional and incredibly helpful in getting someone to our place immediately. When PJ showed up, he said, so sorry you are dealing with this. He was very friendly, respectful, thoughtful and explained everything he was going to do. Once he removed the pipe he brought it up so that we could take pictures for our insurance company. He was very efficient and answered all of our questions. What a great experience! We highly recommend Bee's!
Melissa provided phenomenal customer service over the phone. Extremely kind! Ben came out same day and diagnosed our plumbing problems in a quick timeframe and was able to remedy the situation fast and with a low cost charge! Would highly recommend using Bee's for any plumbing repairs! I know I'll be using them again if any problems arise!
Julio provided amazing service. We had a very odd leak coming from an old galvanized pipe in the ground at our home. He came to inspect, discovered the issue and provided concise details about what work was going to be completed and how much it would cost.
After scheduling the service completion with him, he came out promptly and completed the work within a few hours! Julio and his co-worker were extremely professional! He clearly knows what he is talking about, is very honest about it - and will get the job done. Best experience with a plumber I have ever had.
I would highly recommend Bee's services - ask for Julio when you call!
I would not recommend anyone to work with this company.
I made an appointment for my water heater as the pilot light would not stay on. They sent out 2 people to the house who quoted me OVER $1300 to replace a thermocouple. Based on my research, professional repairs typically cost $150.
I asked for more transparency about the price, as the part itself cost $20. They also provided this estimate without even touching or looking into the thermocouple on the water heater to diagnose any damage. They then quoted me a minimum of $600 to physically look at the thermocouple to diagnose the issue.
I was not comfortable moving forward with any of these repairs at the price point, and the fact they had not done any work to confirm the diagnosis of the issue.
I then was charged $109 for the dispatch fee. I would have expected this fee to include any actual service performed. Very disappointed in this experience.
Best plumbing company in Seattle!!! I've had the pleasure of working with Ben and Melissa multiple times over the last few years on plumbing projects and it's always the best experience.
Most recently I needed all the rough in plumbing done for my new salon. When we bought the place in Des Moines there were leaks all over the plumbing system.
Bees was able to quote me the day after I called and was able to start right away!
I refer them to all of my friends and we all love them!!!! Keep at it Bees!!!!
My home had a clogged kitchen sink for two days and the clog was farther down the pipes than I could fix myself, well beyond the p trap. I called Bee's this morning around 9am and at 12:30pm one of their trucks arrived! I appreciate the same-day, prompt response.
The two employees, PJ and Matthew were excellent. They clearly explained what the problem likely was, and were transparent about the price. About an hour and 15 minutes later they had cleared the clog (about 30 feet down!). They were professional, friendly, and I'm grateful to have my sink back!
Our 22 yo water heater finally failed on a Saturday morning back on 11/12/22. After calling around, Bee's was the quickest to respond and attempt to schedule us in for later in the day. The plumber, Josh, was super friendly and explained all the work and pricing accurately. Josh and his apprentice made quick work of replacing the heater and cleaned up the mess like they were never there. Everything has been running fine since November. I would definitely call Bee's again for any plumbing issues in the future. Thank you, Bee's!
Utra-reliable, timely, and up front as always.
Cameron came out for the 2nd time in a few weeks (unrelated issues). Was able to put me at ease and help me quickly. The only plumber in town I'll be calling in the future.
We had mainline leak issue. Cameron came out assessed the situation and provided the solution. He and his team had to work during these hottest days of the year, but got the job done. His recommendation made the price competitive as well. Whole team is friendly including their customer service, hence their reputation.
I would recommend them to my friends.
We had sewage backed up and PJ from Bee's plumbing came out and got us sorted. He did quick and great work, price was good and he answered all of our questions. PJ even initiated the call with water restoration on our behalf and really made a tough situation better. He did great work but also added an alarm system to ensure this wouldn't happen again. Thanks PJ.
I scheduled a service call with Bee's Plumbing after my bathroom sink clogged and the pipes connected to it started leaking. They were able to dispatch a technician within one day. Josh, the technician onsite, was very friendly and fixed the issue in under an hour. Grateful for the timely response and professionalism throughout this entire experience. Would recommend using this locally owned company for your plumbing needs.
Tate came and worked on our leaky Roman tub faucet. He was very honest about pricing and very diligent. He changed the cartridges, put back the handles tight and granite cover in. We are very satisfied with his honest work. Thank you, Tate, and his assistant, Luke.
Jake was amazing when he came out and fixed my toilet! Very professional and worked quickly to get the issue resolved.
Cameron and the apprentice he was working with today were efficient, knowledgeable, and great to work with! We have old, weirdly laid out pipes that they handled no problem and removed a large clog out of our shower drain that was making our bathtub full with water. There was very good communication throughout the process, and I was happy with the speed and quality of responses. We had a very positive experience and would absolutely call Bee's Plumbing again.
Pipe froze so need a repair and also installed a shut off valve to keep water from going to outside hose bib.
The were responsive and friendly and were able to come out next day. Was on other companies lists for service but they kept pushing me out.
PJ was great to work with and help me understand the best way to solve the shut off valve I wanted installed as well as fixing the broken pipe ( hose bib split as well so had to replace also). Mathew his apprentice was great as well.
Will use them again if ever need plumbing services.
When I called Bee's Plumbing when my pipe burst in this last freeze, everyone from the call center and Joe they were extremely professional and helped me immediately! Definitely will use them again in the future
As a follow up, Bee's Plumbing contacted me to apologize for my experience and make an attempt to resolve my complaint. I have already secured the services of another plumber who made the repair for a 1/4th the fee that Bee's Plumbining and heating quoted me ($990.00 for a kitchen faucet replacement from Bee's Plumbing)
Bee's Plumbing said they would not charge me the $99.00 service fee for coming out. I received my credit card statement today and there was no fee from Bee's Plumbing. I said I would right follow stating that Bee's Plumbing did not charge me for coming out and providing a bid on their services.
The funny thing is that when I spoke to their service rep after he quoted me $990.00, I suggested that he might want to check with his office and advise them that I thought the price was too hight. The rep stuck to his guns and said that was their fee.
I don't like to blame individuals as I believe they are performing in the process their supervisors mandate. Maybe some more training is needed.
Thanks for not charging me $99.00 to make a $990.00 bid to replace an ordinary kitchen faucet in a 21 year old home.
Sarah L.
12/10/2022 12:00:00 SA
These folks were great! Responded and were available right away to help fix an issue with our dishwasher. Didn't try to upsell (in fact, they showed us how we could fix it ourselves), kind and courteous. Would definitely call again.
A big thank you to this company for their professionalism and responsiveness. Marcus came out today to help with a leaking bidet. So knowledgeable, so helpful!! His attitude was awesome and appreciated.
Each time I have called them for help I always feel taken care of. Thank you Marcus and the team!
Noticed a toilet tank crack when I cleaned out the sediment, and the stain from that leaked out to show on the outside of the tank.
Called Bee's to replace the cracked tank--an aging model toilet that a replacement tank wouldn't be easy or quick to replace.
From my call for help on a Friday afternoon to the completed installation by 9 AM on the following Monday, every step for me was easy, quick, professional, courteous, reasonably priced, and was even done by the same experienced professional that did a different type repair a few years ago at my home.
Thank you, Bee's and the trust they have earned by doing the right thing, the right way, the first time.
Doug W. Tacoma
Had a handyman replace my garbage disposal and found that it was leaking the next morning. I thought it would be best to call a legitimate company to come figure out the problem. Bees plumbing had the best reviews so I called them and they definitely lived up to their reputation. Bogie came out right on time and had the problem resolved within minutes. I highly recommend this company and definitely plan on using them in the future.
Fenom H.
12/01/2022 12:00:00 SA
Nobody wants to need a plumber, but if you do, please call these guys. We had a disaster of experience with a different company -- immediately went to Yelp, found Bee's, and they lived up to their rating -- everyone we spoke to at the office was super helpful, and they sent a rockstar plumber (PJ) the next day -- he and his apprentice Matt were so kind, thoughtful, and professional -- PJ diagnosed our problem immediately (something the last plumber we called couldn't do) and had it fixed in under an hour -- expertly explained the situation as well as what he did to correct it, gave us guidance on what to do next, and solved our problem for far less than we were quoted by another company. He's clearly experienced and good at what he does, but also good at communicating and connecting with people -- if you're looking for a plumber, look no further and call Bee's.
Rich R.
03/09/2023 12:00:00 SA
Tried showering on Wednesday night and our shower diverter suddenly stopped working. Was able to get in touch with Bee's plumbing that afternoon and they had a technician out the next day. Josh & TD were able to replace just the center diverter without needing to replace the full 3 set of handles (much more cost friendly option). They also replaced an angle valve on the bathroom toilet that wasn't working and installed a replacement pump I had been planning on replacing. They were very professional and super helpful. Would recommend to anyone in the greater Seattle area in need of a plumber!
Paula D.
03/09/2023 12:00:00 SA
Bee's Plumbing & Heating did such a great job on a project at my workplace that I couldn't help but reach out to the company again when I needed a good plumber at my home to replace a toilet and two washing machine faucets. PJ Straight did a great job. He and his technician were conscientious, polite, and meticulous. I like the fact that Bee's sends a bit of a bio about their workers ahead of time. There was a scheduling snafu, but the work that PJ did made me overlook it. Thanks!
Amanda M.
03/08/2023 12:00:00 SA
Our tankless water heater went out and I reached trying to find a same day plumber to help us out. Bee's responded almost immediately to my request and sent someone out before the end of the day. They folks that came were really kind, helpful and educating. They were able to identify and fix the problem as well as help teach my husband more about the unit. They had no issue with our littles observing and engaged with our family. They were friendly, thorough, and did a great job. Would highly recommend!
Great service! John and Levi did an incredible job and took care of everything - jobs big and small! They explained everything thoroughly and discussed different options. Very knowledgeable and efficient customer service! I highly recommend Bee's Plumbing, especially John and Levi!
Tate came to evaluate a leaky tub in my old house that had been seen by another company. He couldn't have been nicer and more helpful. Went out of his way to help me locate the sewer flush out and took a look at my water heater. I appreciated that he explained things well and wasn't judgmental about my lack of knowledge. Just things I want and should know as a homeowner.
I called Bees Plumbing to come and detect a leak in my condo. Operators were super informative and kept me up to date with plumbers arrival. Plumber was great! He was very informative also and detected my leak quickly. I would totally hire them again .
Needing a plumber can be stressful, but these guys made me feel like I was in such good hands. Bogie was very professional and efficient. If you can, be sure to ask for him- great plumber and great vibes.
Amy K.
02/06/2023 12:00:00 SA
Mike did a wonderful job installing our new dishwasher. He helpfully explained everything involved and the team had it done very quickly. There was an issue with the drain hose and he made it a priority to come back and got it sorted in no time. Thanks Mike!
Their service was absolutely stellar. The lady who answered my call was friendly and helpful and within 2 hours, Marcus was at my door. He was friendly, professional, and even my cats liked him (they don't generally care for anybody). He quickly got to work and i'm not much more time than it takes to write a review I had a brand new working garbage disposal.
The only negative is the cost for service seems on the high side. An itemized estimate/invoice also would have been helpful. Between work and other commitments I didn't really have time to do much research or comparison shop, but I later looked up the disposal model they installed online and based on retail prices, I think I probably could have found a better deal if I had more time.
TLDR: You might be able to find a better price from somebody else, but you won't find better service.
Hey Joe,
I like your plumbing business! You are so awesome! We like to jetskiing and other watersports. I support you as awesome plumber, Eric
My bathtub drain was slow as heck and I really needed a plumber after trying to unclog the drain myself many different ways. I called Bee's on Wednesday night and had someone on-site the next morning. The plumber was quick, efficient and friendly. This company really cares about their customers and want to make sure that you have a positive experience.
We called Bee's because our garbage disposal stopped working, and after trying several things decide we needed some professional help.
Jake and his apprentice showed up and were able to install a new one in less than 2 hours! The process was super easy. They gave me several options for replacement and were very respectful of my home. That's not always the case with this kind of service so was much appreciated. They even cleaned up under the sink so I didn't have to.
Would definitely use Bee's again.
Can't express enough how great of a job Josh did with our tankless water heater problem! Explained everything very thoroughly and got directly to the source of it. Didn't half ass the job, got the correct parts for it and went to work. On top of that, he did some preventative work as well. We appreciate you very much, made our day! Thank you.
We used Bee's plumbing to identify an issue with our sump pump and to replace it. PJ came overr many times for this and was always extremely helpful and professional, taking the time to fix the issue. PJ was amazing!
TLDR- seem like great people, but not competitive at all.
We had Bee's come out and give us an estimate for installing a drainline for a bathroom remodel. They were professional over the phone, and told us before the visit (but AFTER scheduling...) that they charge $99 (pretax) to come out and give an estimate. I was worried about finding anyone available soon, so went ahead.
Two guys came out to take a look at our bathroom and provide an estimate for running the drainline. They were professional and courteous and didn't rush the visit, even providing a rough verbal estimate for the work before following up with the written estimate via email.
Unfortunately for Bee's, their competitors do Not charge to provide an estimate, and Bee's estimate was literally more than DOUBLE the price of their competitors for the exact same work. The description of the work to be done both from Bee's and their competitor was identical, so any day of the week I'll take the option that's half the price and didn't charge me over $100 for the pleasure of their visit.
Cari M.
06/08/2022 12:00:00 SA
PEACE OF MIND!
Bees Plumbing installed a new water heater for me today. They were able to get a technican (Jacob) out to my home for a non-emergency issue very quickly, and they arrived exactly when they said they would.
He let me know that they have several people who could respond quickly in my area, in case have any issues after the install. He treated me like a neighbor!
He was also very knowledgable. I had an unusual issue that was causing my bath to fill with cooler water than the other faucets, yet there was no mixing valve installed for that (or any) faucet. But Jacob knew what the problem was likely to be, and he was able to solve it. (Turns out there was a mixing valve on the original water heater that didn't really belong there.)
This is the second time Bees has been to my home, and each technician has been polite, professional, knowledgeable, and clean. I like it that they cover their shoes, and clean up well after their work.
The customer service is also very good, and they are really nice to speak to.
Thanks, Bees, for taking care of me!!
Sue S.
05/12/2023 12:00:00 SA
We had two outdoor faucets that were leaking. PJ Straight, plumber, was sent out the day after I called. He was polite, personable and completed the work quickly! Bee's also sends out a text before the plumber arrives with a bio and photo about the plumber. Very good service.
Staorma S.
05/04/2022 12:00:00 SA
Melissa (co-owner) reached out to me. She convinced me that the supervisor I had talked to who wanted me to pre-emptively change my review before they would issue a partial refund was mistaken and needed coaching. She has charged back the whole charge (given that I ended up having the correct part installed by someone else- after they had said they could install it and then recanted). She listened and acknowledged the failings in what happened and committed to fixing some things. She did, however, stand-by the validity of the charges, which, to me is a little bonkers. She indicated that they use a third-party pricebook and that 420$ charge for a 15$ part is usual and customary and that plumbers make more than 100$ an hour in WA state, so, thats just normal, and that they provide their employees with benefits above average for the state. That seems bonkers to me.
Had an issue with my toilets... oh what joy and had a warranty I was trying to use. The team was super responsive and smart up an appointment really quickly. They do communicate via text and keep you up to date. Naturally my warranty was crap and didn't cover anything but Tate and his bid completed the job.
They left the bathrooms clean which was great for me and did excellent work. They also managed to complete rather quickly so it wasn't a long process since I mean we know we all need to use the potty. They were really professional and I felt it was a good price for the job. No complaints and have to say I trust the work.
I'd definitely recommend them to anyone who wants someone dependable.
Mia K.
05/04/2021 12:00:00 SA
Will definitely call them for other needs.
Had a new toilet installed. Scheduling a technician who will give you a quote for the job for $99. This dispatch fee cost is included in the quote if proceed with the job.
The technician Sam Jr texted a photo of himself before he arrived so recognizing who was at the door was easy. He checked out the job and gave me a quote which I agreed to. Sam explained things clearly. Sam is very respectful, personable and professional.
He and his assistant worked quietly. removed the old toilet and took it to dispose, installed the new toilet , and cleaned up after themselves. He later sent a photo of before and after shots.
Ah - services like this need to charge double + what they used to because they feel the need to travel in twos for 'safety'? Demeanor was like they were performing a welfare check and likely the same to anyone living in a non-mansion.
It's fiction that no receptionists can price out a job. Electricians / plumbers / contractors have a bible now giving price for job, no longer hourly, and they all attend this church.
My future hopefully interesting time-consuming / engrossing hobby would seem to be fixing things to the best of my ability. A new vista opens like the crack above low hanging jeans.
*Two stars because their attitude worked and caused me to learn something. Three weeks to understand and do replacing of disposal. Yeah me!
Needed some help with a gas line being rerouted. Marcus and Wes came right out and were able to fix the problem the same day. They were both friendly and professional. Would highly recommend and use again.
Our water heater leaked while we were out of town and lost the ability to heat water. Bee's Pluming was a certified installation and repair business for our water heater brand. We were able to get a quote quickly through Yelp and schedule an onsite visit. They came out promptly and accessed the water heater, finding the issue and helping us feel confident that this wouldn't happen again. So far so good!
Bee's Plumbing is my first and only call, and Julio is above and beyond great. Bee's has efficient scheduling and dispatch, informed personnel, consideration in their work in and around the house and with their communication with us, and they solve problems!
I've called them several times in our new home, most recently on issues left by subcontractors of our recent remodel. A crawlspace inspection revealed a leak, and Julio discovered that the shower drain pipe had not been attached properly to the drain, allowing water to pour into the crawl. While here, he also adjusted our water pressure, checked all the plumbing fixtures in the house, identified washing machine hoses that needed replacement, fixed the leaking hose bibs outside, and touched up protective paint on our gas meter while he was at it. Epic service.
Lisa B.
04/07/2023 12:00:00 SA
This was the second time in 2 weeks we have had to call Bee's plumbing and they were excellent both times. We had a sink clog and then needed our water heater fixed, and PJ came both times and did great work! He explained the situation and was very efficient and even problem solved an unforseen issue on the spot. We also appreciate how responsive Bee's was when we called to schedule. Highly recommend PJ and Bee's!
PJ from Bees Plumbing was AMAZING. We had a kitchen faucet that needed repair and he saved us money by registering it under warranty. Not to mention their communication throughout the process is flawless! We'll be a repeat customer!
UPDATE: Jonah reached out to me and we reached a compromise regarding the charge and I am pleased with the outcome. I do, respectfully, suggest that you re-think your refusal to provide itemized billing. These are tough times for a lot of people and transparency in charges for large expenditures would go a long way in building trust in customer that your billing is fair.
I'll cut to the chase: Bee's is very good and very expensive. If you're looking for bottom-dollar quotes, you'll probably want to go elsewhere as Bee's tends to be 1.5x-2x the cost of other firms. I had a sewer inspection on my new house and it was about twice what other places charge, and even more if you wanted a copy of the video. However, they were super communicative, very detailed, very knowledgeable, and extremely helpful. The technician answered a ton of my questions and gave lots of helpful advice to help me care for my home. If you want high quality, I'd happily recommend them--just be aware it comes with a price to match.
Lisette G.
04/01/2023 12:00:00 SA
We had a clogged sewer pipe and called first thing on a Friday morning and was able to get a plumber on to our home to fix the issue in just an hour and a half after the initial call. Our plumber PJ was amazing! He walked me through what the cost would be and was able to get it fixed the issue in just a couple of hours. Overall friendly service and very reliable. I will continue to use this company for future needs and will recommend to friends and family. My experience with PJ was great and will recommend requesting him if possible.
On Saturday evening our kitchen sink stopped draining so I ran the garbage disposal to see if it had food in it. This caused water and old food to shoot up out of our bathroom sink. I went on Yelp and found great reviews for Bee's so I filled out their online form. I spoke with Bee's first thing Sunday morning and they scheduled Darius to come out on Monday morning. Darius and his assistant arrived when scheduled. Darius checked out our pipes under the house and determined that it was definitely a clog. He snaked it, got everything working and then explained to us why it happened and what we should do to prevent it from happening again. He also left us with a waste eliminator to continue to use to keep the pipes clean.
He was so personable and patient in explaining everything he was doing that I mentioned we also were having some issues with a toilet. Well, to no surprise, he fixed that too!
I'm so happy to have found Bee's. Great customer service and quality work.
Our kitchen faucet was old and leaking. Marcus came and fixed it first thing this morning. He was very professional and knowledgeable and efficient. I highly recommend this company!
John and Levi were OUTSTANDING during their two visits to first diagnosis the problem with our tankless water heater, and to then quick fix it when we received the part from Rheem. THANK YOU So much guys! My one complaint just revolves around price transparency...the fix of my machine took 20-30 minutes and we were charged $500 (after being charge a diagnostic charge on the initial visit)...this included no parts (since I was able to call myself and get the part from Rheem under warranty). Just felt like a lot but have no comparable.
Diane T.
08/07/2022 12:00:00 SA
As a Seattle area Realtor, I am asked for contractors and vendors daily. If anyone asks for a plumber, I recommend Bee's without hesitation. last year, in the middle of the Pandemic, our hot water heater in a rental sprung a leak. I called several places and was told 2 weeks at best. An old timer, mentioned Bee's & I gave them a call. When I explained my situation, they had someone out within the hour. Today I was getting another rental ready for market & my handyman said he could not find the proper pipe to reconnect the gas stove. I called Bee's. They answered right away. I asked if it would be cheaper to wait till Monday. They said they do not differentiate weekend/weekdays. PJ was out there bright and early. he communicated clearly, proactively and sent photos so I did not have to go out there. He cleaned up & locked up like I asked. He could not have been more professional or proactive.
This has been my consistent experience for my own experiences and for my clients.
Diane Terry
Midtown Windermere
Speed of service and the two plumbers who showed up were awesomie. Great customer service. However, it's very deceiving to call a Plumbing combining to help you unclog a shower, just got the same problem to resurface LESS THAN 24 HOURS LATER. I called bee's and let them know that the shower drain that they had just unclog LESS THAN 24 HOURS AGO is flooded again. I was told that drain unclogging are not warranted and redirected to my receipt to read the fine print. I mean if they cannot come back to check on a drain unclogging that they had just worked on that and claimed they resolved then I'm sorry...
Called Bee's Plumbing after being referred to them by a neighbor. One of our drains started to backflow suddenly and ended up flooding our laundry room/basement. Bee's was able to send Josh & TD out the next day. Our house is old (1952) and we knew that a lot of work would need to be done eventually with the plumbing and piping in the home - plus the previous owner seem to have done a lot of the work himself so there were some weird things that just didn't make sense. Despite this, Josh's investigative work was truly amazing and he was able to eventually figure out the problem and clear the clog for us. Not only did he fix our sewer backflow but he also noticed a problem with our water pressure - turns out we had a 20+ water heater that needed to be replaced. He was able to replace our water heater and then also referred us to a water remediation company to take care of our flooded basement. Josh was able to clearly explain everything, gave us fair pricing, went above and beyond what we expected, and was kind/considerate with our family (we had a toddler running around and a newborn). We couldn't be happier with Josh and TD's professionalism and time. This also goes for the entire Bee's staff from the people calling to tell us the technician was on their way to the person who answered the phone when we called about the problem. We would definitely recommend Bee's and their team!
Amazing!! They came out within a couple hours of my call to assess what was presumed to be an urgent leak. They assessed damage, made recommendations and even took a moment to fix a slight problem. Worth every penny!!!
I came home to a near disaster with my primary bedroom bathroom toilet overflowing and water seeping into my carpeted closet. I called around and landed on Bee's (haha) who were able to get out to me sooner than anyone else could. Their employee John was amazing. He had the sense of urgency that really comforted me. He was able to find the rare part that was needed for my out of the ordinary toilet. He waited around to ensure that the proper care was used with turning off the main water shutoff in my condo. He even helped the concierge move a very heavy fridge to get to the shutoff. It is not easy to have a stranger in your home, I always feel weird when service providers are in space, let alone in such a private one. John did not make me feel awkward, he made me feel comforted. I will definitely be using and recommending Bee's (& John) to my friends & clients.
Special shout-out to Tate at Bee's for his exceptional help with plumbing repairs at our place! He definitely goes above and beyond to ensure his customers are well taken care of. Prompt and professional service!
Tate did an excellent job with our long list of plumbing needs a few months ago (water heater replacement/new installation of expansion tank, air gap for dishwasher, kitchen faucet replacement, water line repairs/insulation). More recently, Tate also helped us with a dishwasher drain line issue.
Bee's is our go-to place for plumbing repairs!
Really enjoyed the the service right from the get go . Pleasant phone service as well as the young man who came to the house ! Had a new hot water tank pit in in no time ! I live in a 1932 home - they came into a bit of a nightmare in the old basement but never complained - left w a few spider webs on their heads though ! I highly recommend their service !
Peighton O.
02/01/2023 12:00:00 SA
A few weeks ago my toilets were backing up, and I was freaking out so I called Bee's. Everyone was so wonderful from the customer service rep, to the very kind plumbers Tate and Luke. They assessed the situation and quickly provided the price and took care of everything that day. Thank you so much Bee's!! Will definitely be recommending and calling again if need 'Bee' (-;!
From the opposite side of the house, I heard an odd water rushing sound coming from the master bathroom. Running to see what the noise was, I discovered a fountain of water spewing from the wall behind my toilet hitting the ceiling and creating a little pond in the bathroom. I turned off the water from the wall (getting soaked in the process) and called around for a plumber. The Bee's team were the only ones with a human who answered. They were at my house within the hour and it was fixed with me only missing one work meeting. AMAZING. Plus the customer service from the first phone call (sorry I didn't get your name!) to the service technicians (Cameron and Adam) was excellent. I now consider this business my go-to plumbers. Bring it on water gods. I have Bee's!
Had several problems in an old house, resulting in need for fast response and quick fixes. In both cases, Bee's Plumbing got everything squared away and working properly as quickly as reasonably possible.
In one case, the plumber worked past the normal end-of-day time to make sure our toilets were usable. I do believe he had to explain to his wife why he wasn't home at the usual time. My apologies to his wife and my big THANKS for getting the work done.
These guys are seriously the best. We had a whole laundry list of things we needed done in our 100 year old house, and they were very responsive in getting us scheduled for multiple visits over the course of a month (including during a deep freeze/snow when they had plenty of other folks they needed to see). Blake and Darius were great to work with- really pleasant and knowledgable and provided great explanations for everything they were doing (which as novice homeowners we greatly appreciated). Whenever we have plumbing needs in the future we're calling these guys!
Thank you! Everyone I spoke to has excellent customer service. From the receptionist, to the technicians. Blake and his assistant are awesome! Good job! I'll definitely call again if I have plumbing problems.
We called Bee's to come fix a leaking shower faucet and the entire experience was fantastic, beginning with the woman who answered the phone who was so sweet and nice and very accommodating for my time constraints to the two plumbers who arrived to do the work. they were professional, explained everything to me in detail, gave me all the options available and did the work professionall, efficiently and cleaned up after themselves. They were also very respectful for my request that they wear both masks and shoe covers since my son is going to start chemotherapy and is immuno-compromised. if you need a plumbing company, you really need to call Bee's! it was such a positive and painless experienc! Thanks Bee's!
In the last year I've hired Bee's to complete a substantial amount of plumbing updates in my 22 year old condo full of that nasty CPVC. The glowing Yelp reviews, female owned and fully vaccinated crew is what drew me in initially, but after months of working with their team to complete my projects, there is so much more to rave about.
Starting with scheduling an appointment, the level of professionalism is apparent right out of the gate. You're notified with reminders of upcoming appointments and sent a text when your crew is OTW. And they're always on time. Also friendly! (Hi Paulette)
I worked with Daniel for all but one job. Admittedly, I'm an over anxious needy customer with a lot of questions and overactive desire to understand every detail of the task. Daniel was so patient with me, ensuring I understood all the things. He has such a strong work ethic and his workmanship immediately won me over. He's highly skilled across a multitude of plumbing jobs; including caring for CPVC. He partnered with my tile installation crew well to ensure we were all in sync on timing etc. He genuinely cares about the quality of his work and that your plumbing repair or replacement is done the right way. I never once felt like I was having one pulled over on me or that I was being shafted.
A lot of folks on yelp might complain about Bee's prices, but they deserve to be paid well. I'd rather pay a little more upfront to have it done right the first time.
John C.
08/12/2022 12:00:00 SA
PJ did an outstanding job of methodically diagnosing a very difficult issue with our tankless water heater. His skillful repair saved us many thousands of dollars that would have been needed to replace the unit.
He and his partner were kind, courteous and professional, as were both of the women we spoke to at the office.
We highly recommend Bee's Plumbing!
There are few companies as skilled and professional as this one. We had a plumbing project for installing a fire table on the patio and were intimated to tackle it. But Bee's plumbing was super responsive and thorough from beginning to end, it made the whole process feel like a breeze. Would highly recommend.
Our shower faucet was leaking and I knew the issue was the shower cartridge, but we didn't want to mess with the plumbing because of how old the shower handles were, so we contacted Bee's.
Tate and Loc arrived at their earliest convenience and on time as promised. Tate explained that it was the shower cartridge but because it's so old and stems were stripped it couldn't be turned anymore. We ended up replacing the entire 3 handle shower valve system so that there won't be any more issues or the chance of the other valve leaking too.
Handles are now new and no more leaks! Tate also pointed out water valves that has been galvanized and recommended that I speak with our landlord about it for any future repairs (he even sent me an estimate for that project if the landlord is interested!).
I will definitely be reaching out to Bee's Plumbing again for more plumbing issues!
Thank you Tate and Loc!
Ryan P.
02/12/2023 12:00:00 SA
Saved our butt! Helped with water heater and warranty issues. Helped from step one to the end, Josh was awesome and really proved Bee's is about customer service and doing everything in their power to make sure you are happy! Could not recommend more!
Experienced great service from Bee's and will definitely use them for all of our plumbing needs.
Lisa F.
02/10/2023 12:00:00 SA
My shower pipe was leaking into my daughters bedroom down stairs so I called and the were able to get someone out and explained what was going on and gave us the information on how he was going to fix it, they sent me 2 quotes and I chose the best option. What's nice is they also have financing which I really need since I have several projects going on with my house. Jose and his coworker did an awesome job!!!! When he arrived I asked if he could work on the 3 spigots that needed to be pulled out since they are putting siding on my house and he was able to do that and when he was done he showed me what he did and explained the work and double checked to make sure the water pressure was good and that it wasn't leaking wow great customer service thank you Bee's Plumbing and Heating I know who to call next time for plumbing problems
John was incredibly helpful in solving our problem. Not only did he have the technical skills, he really delivered a superb level of customer service and was such a friendly, nice person to be around. He really got the job done and was a pleasure to work with. We will absolutely request him personally again. Our bathroom (and us) are happy once more.
We had a leak in the ceiling of our house and had decided to call Bee's Plumbing to come out to diagnose and fix the problem. From beginning to end, the service was exceptional. They were extremely communicative on notifying me of my appointment date, confirmation of my appointment date, and they even called me promptly at the very beginning of the day of my appointment, as soon as the company opened, in order notify me of a narrow window time for when the plumbers would show up. This level of communication is a rarity at other companies. The plumbers came during the expected time and were efficient at diagnosing the source of our leak. We were given a list of the options to fix the issue and the pros/cons of each of them. Their pricing was competitive and they even helped unclog a toilet that my toddler keeps clogging while they were there! We were very grateful for all the help, efficiency, and communication from PJ and his team at Bee's Plumbing. We will be using them from now on as our go-to for any plumbing issues in the future and highly recommend them!
I had a plugged kitchen sink that evaded my best efforts to clear. I was referred to Bee's Plumbing from a friend and was pleasantly surprised by the professionalism and the amount of communication via text and email and from the receptionist.
When the plumbers arrived I was greeted by PJ and Brian who were friendly, recommended a minor update to my pipes to assist with future challenges, provided an estimate, quickly resolved my clog, (they snaked approximately 75'!), throughly cleaned after themselves and for much lower than I would have expected from other plumbing companies.
I will definitely be using Bee's Plumbing for any future plumbing issues I may have!
Had PJ and Matthew come out to inspect our hose bibs and pipes since the bibs froze up due to the cold. They were great! Did a thorough analysis and explained everything clearly. Even though they found nothing wrong, it was good to have them come and inspect just to have some peace of mind
Updating my previous review. After a prior poor experience and 1-star review, a manager at Bee's contacted me and was very apologetic both for the poor work and the lack of follow-up on my original complaint. He quickly refunded the prior trip charge I paid and offered to do some free work to show me what 5-star service is all about.
He was very persistent and eventually sent us Marcus to look at a few plumbing odds and ends around the house. Ultimately, they installed a free instant hot water heater and fixed a few other nagging issues entirely for free. Marcus was a real professional and it was really night-and-day compared to our prior experience. Thanks!
Gilad O.
11/08/2022 12:00:00 SA
Requested an estimate for replacing flush value and flapper and was refused.
There's a $99 non-refundable charge for onsite estimate. That does not make any sense for such a simple fix.
Colleen J.
02/01/2022 12:00:00 SA
Sorry for the delay in posting.
We returned home from a long holiday to a kitchen cabinet flooded! We called Bee Plumbing and they sent over Nate & Brian within a few hours. Unfortunately our problem plumbing problem continued and the guys returned the next day with a smile & solution!
They are both very professional with top shelf manners-thank you!
John Wennig was punctual, professional and knowledgeable during our service call. Highly recommend him and the company.
Simone M.
01/01/2022 12:00:00 SA
We called a dozen plumbers on New year's day trying to find someone who could come out today to fix a major leak in our water heater that was spraying water everywhere. Everyone we dealt with at Bee's was professional, polite, and prompt. They were out to our place within a couple hours despite the snow, knew what to do to address the problem, had the part on hand in their truck that they needed to fix the issue, and were done with the work within half an hour. We were worried we would end up losing hot water during a holiday weekend. We didn't even get a call back from most of the people we contacted.
We'll definitely call Bee's again next time we need a plumber. Very good experience.
Chuck N.
07/01/2022 12:00:00 SA
The other day there was water leaking in the garage ceiling and the bathtub was right above it. Worried so much I called Bee's plumbing and they dispatched Andrew two days later on Sunday. He was an excellent fit for the job and diagnosed the issue was from an uncaulked Escutcheon behind the handle. Bee's Plumbing saved me an insurance claim!
We had a minor problem Christmas eve. While Bee's couldn't help that night or Christmas day, they made sure to get to my house the next day. The crew was very professional and got the job done for a set price (they had to replace my garbage disposal). Five stars and i will keep their card for the next time.
Alex O.
06/03/2022 12:00:00 SA
Bees Plumbing reached out to me twice. On the second call, we made a deal for a discount off the final price in exchange for a removal of the original review or a 5-star review. I agreed and edited the review, but after thinking about it, it didn't sit well with me and I'd like to write an honest review. If Bee's is reading this, you are welcome to rescind the discount offer in exchange for a 5 star review.
Here's my review: I have no problem with the work that technician Adam did. The job was well done, and he was polite and professional. It's the cost that I have a problem with. 2 hours and 20 minutes of work came out to $1680.97 ($1071.24 to replace a main water valve and about 1.5 - 2ft of PVC to metal pipe, and $450 to cut out a 1.5ft square piece of drywall). A T&M (time and material) rate is typically $200/hr. However, Bee's doesn't do T&M, they do upfront pricing which if expressed as an hourly rate, is anywhere from ~$325-$500/hr to account for the risk that a job would take longer than expected. With a T&M rate, my job would have been ~$500-$700. With Bee's, it was more than double that because not only did they charge for plumbing, but they charged an additional $450 to cut out a small piece of drywall. In my case, I think I would have gotten a better price if I went with a plumber who did time and materials, but it was my first time hiring a plumber and I wasn't aware of what rates were like, and given that there was no water coming into my home, I rushed and agreed to the job. If you're reading this and looking for a plumber, please be aware of what rates are like and shop around.
Bee's Plumbing came out in early February to fix a leak between the water main and the house. Not only did they prioritize a next day fix, but- they were able to quickly identify the problem area (joint between the pex hose and copper pipe to the house), provide very reasonable options, and fixed it within 1.5hrs with a new section of pipe and coupler. Super professional and reasonable in both their approach and execution. They answered all questions to my satisfaction. They're now my go to plumber for any issues.
Debi N.
12/07/2022 12:00:00 SA
Bee's Plumbing sent John W. to repair an under sink leak. He was professional and so helpful. The company kept us informed of his arrival time, sent us his bio and picture beforehand, and were reasonably priced. I would not hesitate to use Bee's again!
Our boiler went out in our 12 unit apartment building (no heat for our tenants) and we called Bee's Plumbing and Heating. Jose C came to the building within a few hours of our call. He figured out right away what the problem was and had the heat back on in the building in about an hour (and at a very reasonable price). Excellent customer service!
We used the Bee's plumbing services. PJ who came to fix our leak was very professional , on time and responsive . He helped us and explained everything in the process. Also, good value for money. Definitely recommend them.
Joel S.
03/02/2023 12:00:00 SA
Dan and Joey were fantastic. They were able to fix my laundry hookups that were leaking and even added a shutoff for my hot water on my tank. Super friendly, funny, and professional. Will definitely use them again should the need arise.
Garrett and the team are the Bee's Nees!! Had them replace a bathroom sink faucet and remove/install two toilets, along with replacing three emergency shutoff valves. They're consummate professionals, had the job done in no time! Work was of the highest quality. I couldn't be happier! Recommended!!!
Ken R.
03/11/2023 12:00:00 SA
Bee's came out to look at a sump pump problem I had. The sump pump had become disconnected from the drain line (pvc pipe). It needed to be reconnected. Since the sump pump was 20 years old, I asked about getting a replacement. They quoted me over $2000 to reattach the sump pump and over $12,000 to replace the pump. The pump retails for about $1000. The amount of time to reattach the pump was less than 1 hour (completed by a different company yesterday). I asked the Bee's repairmen when they presented their bid why it costs so much. They couldn't explain it. I sent the bid back to the company (email) and asked them, they haven't responded. They got their fee ($99 + tax) for showing up, but they obviously didn't want the job so decided to way over price their bid. What a waste of my time and money.
Stan Z.
01/06/2022 12:00:00 SA
They really do go above and beyond to improve customer experience. They offered a solution based on my feedback and made sure it was taken care of as soon as possible.
As long as you know exactly what you are asking them to do, they will do it right. Communications have always been timely throughout.
Bees Plumbing might be the only plumber we'll ever call. After buying a home, they came quickly (& on a weekend!) to help fix a few issues. Then when away for the holidays we got a call that neighbors saw water leaking out of our garage. Long story short, called Bee's again and they couldn't have been kinder, more punctual and more helpful to replace our hot water heater. They go above and beyond every single time. Plus they gave us tips about living in the area. I wish they worked on every part of a house because I wouldn't call anyone else.
Called in for a plumbing emergency and was able to get in same day. The office communication was amazing and they kept me updated. The plumbers arrived and were very professional. They gave me estimates and were able to move forward right then. Very thankful for them to help me so quickly. If you need plumbing help I recommend you go with Bees.
Really wish I could give more than 5-stars but alas...In all seriousness to echo what other's have said in their reviews - I'll only call Bee's Plumbing in the future. Called to schedule an appt at 8am and by 10am 2 plumbers had arrived and quickly worked up a quote and got to work. By 12:15 the work was done. This wasn't a single quick job either (1 kitchen faucet replacement and 2 outside faucets that needed replacing/work due to freezing weather). Upfront about pricing, total bill was reasonable (and about half of another national brand) and most importantly the team that did the work was friendly, quick, and clean. I was so impressed I actually called their office after the team left just to compliment them on the overall experience. Great job!
Zack M.
06/06/2022 12:00:00 SA
We had a great experience with Bee's. PJ and John were professional, personable, and communicative from the initial quote to completing the job. They replaced our hot water heater in a tight utility closet without issue. We also had them perform a sewer scope and replace a toilet, and they went above and beyond to accommodate us when the toilet I had purchased ended up being cracked (offering to return early the next day).
The general contractor in charge of my home repair hired Bee's Plumbing to do a bathtub installation that is kinda pressed for time. PJ finished the job efficiently and helped keep our project on schedule. He was also super friendly and respectful of the property. I highly recommend Bee's Plumbing and PJ.
Mary E.
06/03/2022 12:00:00 SA
I love Bee's! They are a family run business that cares about their customers and it shows in their people! PJ and Brian came to fix my leaky shower and they expeditiously identified the issue and solution and less than an hour later everything was all fixed! They even went the extra mile to make sure my silicon and other was in tip top shape! Thank you for making this such a seamless and easy experience PJ and team!
Colby S.
03/11/2022 12:00:00 SA
Honestly felt like a bait and switch.
I explained the problem we had with our tankless water heater in detail when I called. The dispatcher was very responsive and scheduled to send a truck within a few days, for a $99 dispatch fee. So far so good.
When the truck arrived, the two guys were courteous and professional. I explained the issue exactly as I had done before. They looked at the water heater for about two minutes but then immediately said that they couldn't figure anything out until I paid $330 diagnostic fee. I tried to get a better sense of whether my concerns were even warranted, or if what we were seeing was normal for a tankless heater. He really insisted that he couldn't say anything else without a $330 diagnostic fee. I politely declined. If it'll cost $330 just to look at the problem, just tell me it costs $330 upfront--don't say it will be $99 to come out but then immediately say it costs more to look at the problem. Or, as a friend later said when I told them of this experience--You actually paid them $100?! For what? To come out and say hello?!
Since they were there and I figured this trip already cost me $100, I also asked about another minor repair that I was planning to do myself for a leaking bathroom faucet. Super easy repair, very common failure point. I ordered a cartridge from Delta Faucet already, but the shipment was stuck in the mail. I asked if they could sell me the (super common) part that I needed. The plumber said he knew exactly which part I needed and that it was in his truck, but he could only sell it to me if I pay for the entire repair. Okay, I guess that's fair, they reserve their supplies for their own jobs and don't want to be liable for customer repairs. I asked him to please just check the part in their van and confirm whether I had ordered the correct part. Umm... sure, I guess I can do that, he hesitated.
After I paid their fee, the two sat in their truck in front of my house for a few minutes typing up a visit summary and additional estimates. I asked him again from outside if he can please just let me know if I had the correct part, as I was eager to fix my faucet. Okay, yeah, I'll see what I can do, he says. Instead he sent me a bunch of estimates for repair. $330 if I have them come back out to look at the water heater. $450 to change out the faucet part. It lists all the *super difficult* things he would have to do to change out a faucet cartridge: Replace faucet hot and cold cartridges in an attempt to repair faucet. Includes disassembly of faucet, ordering parts, installation of new internal parts and existing faucet parts/trim. It even recommended faucet replacement as an alternative. Oh boy.
And he doesn't send me the part number.
Instead of giving Bee's Plumbing another $450, I waited for my (correct) part to come in the mail for free from Delta Faucet. I fixed it myself in less than ten minutes, and I'm not even handy. It really wasn't difficult-- there are a lot of great YouTube videos showing the whole process. And I definitely didn't need to change the whole faucet.
What a waste of $100.
Arlen W.
02/03/2023 12:00:00 SA
John from Bee's plumbing did a great job dealing with a main line backup in our basement. He showed up on time, was very knowledgeable, and cleared the blockage in a relatively short amount of time. He also did his best to keep the price as low as possible. I've hired Bee's plumbing a few times now for various issues and they've never failed to deliver top notch service. I would highly recommend.
They came out and provided a quote which I approved for installation of two new 50 gallon propane water heaters and a thermal expansion tank.
There were a couple of issues I brought up and Melissa from Bee's promptly took care of them.
I had mixed experience with Bee's Plumbing. Work was done well but I was charged very high amount for the 15 mins job. Bee's has really good customer service and once I complained I was issued a refund for extra charge and we met at a reasonable price. 4 stars for overcharging but then correcting it.
Highly recommend Bee's Plumbing and Heating! Jacob and team were fantastic at addressing our challenge...we most definitely will be using them again. We noticed a 24/7 leak at our drain pipe out back (possibly related to our water heater) and contacted Bee's. They promptly scheduled us for the next day, arrived on time, performed an eval and some tests, and confirmed it was indeed our water heater failing. Understanding the root cause, Jacob walked us through the problem and demonstrated for us what was going on. He then outlined our options, provided a transparent estimate, and upon approval, installed a new water heater, repaired some of the rusted out pipes & joints, and updated our expansion tank. Jacob was very knowledgable, courteous, and respectful. Upon completion, he reviewed the install, provided tips on what to look for in the future to identify problems early and how to get the longest life out of the new water heater. He shared warranty information and tested performance of the new installation as well. We are so pleased with his level of integrity and service. Thank you, Jacob and Bee's!
From the initial scheduling to the plumbers showing up for the evaluation was primarily a positive experience. That's where the positivity ended though.
The exorbitant amount of money they quoted to perform work on a 3/1 was comical. In no way shape or form would I have ever imagined that repiping a 1000sqft house would cost me the price of a brand new Tesla. It's evident that this company is taking advantage of homeowners in this current climate.
Do yourself a favor and educate yourself before you decide to hire these guys. Most importantly, get multiple bids. Bee's isn't the only plumber in town.
Nancy F.
04/05/2022 12:00:00 SA
One of the faucet's installed in January had a leak when I hooked up the hose this weekend. I contacted Bee's and they scheduled someone to come out right away and they fixed it...it was something I could have fixed, it just needed tightening. I'm grateful that they were able and willing to come out and they were very nice, as usual. So, I'm still a fan and would recommend.
Our water heater was leaking carbon monoxide gas. I called Bee's and they were great. PJ came out the next day, checked a few items, and then set out my options. Very nice guy, trustworthy and knowledgeable. I also called Gene Johnson Plumbing for a comparison bid. They tried to sell me a system that was 50% more expensive. I own several properties and will call Bee's again if I have another problem.
Ben helped us replacing 2-bowl kitchen sink to single bowl sink. He has great experience.
From pre-install quote, he gave me advice of choosing sink size. During sink installation, he show knowledge on troubleshooting. They also brought replaced sink and garbages away. Highly recommend Bee's plumbing.
Blake and Darius were great! Our water heater developed a leak shortly after we returned from vacation -- not exactly the type of homecoming we expected! I had called around 5 different after hours plumbing services between 7 and 8 PM, and Bee's Plumbing was the only one that called me back that same evening. Blake and Darius came out first thing the next morning and did amazing work; not only did they replace the water heater for a reasonable price, but they were able to replace old worn out valves as well so that if an issue develops again years down the road I'll actually be able to shut the supply line off this time. Friendly, professional, affordable, and fantastic all around. Highly recommended for all of your plumbing needs, and will definitely be my go-to for future work.
Incredible service, knowledgeable, courteous and punctual staff. Bee's managed to schedule a same day appointment for us. A huge thanks to both PJ our tech that came out promptly and Bees Plumbing for the quick response to our plumbing emergency. Couldn't have asked for a better, more competent technician than PJ. I would recommend Bee's and more importantly PJ to my family and friends in a heartbeat for all of their plumbing needs. Where time is of the essence in a water emergency Bee's saved us so much time and effort to minimize the extent of our water damage. Will definitely be using them for all of our plumbing needs in the future.
We had a problem with a toilet located in our commercial building. We called on a Monday and PJ came out same day. He assessed the situation and recommended we get a new toilet as the one that was there was not commercial grade. He ordered a toilet that matched the ones in the other restrooms that were commercial grade. The toilet arrived on Thursday and was installed on Friday morning. We are so happy with the quick service and the attention to detail that PJ displayed. We have found our new plumbers.
Pj came out to address the issue we had with the hot water in our home. He was timely and professional. We will have them come back for other issues as well. Thank you Bees plumbing!!
We have a rental in the Seattle area that is tenant occupied, and we were notified that there was no hot water. I sent a request to Bee's Plumbing and Heating , and was answered promptly that they could help us. They contacted the tenant and set up an appointment to accommodate them. They followed up with conformations of the appointment by phone, text and email. They were prompt and professional, and stayed till they diagnosed and repaired the problem. I would highly recommend PJ, who was our repair man, who stayed in constant contact with us, and was patient and thorough. Thank you, PJ.
Almost one year ago I had a pipe blow on my water heater, Zane came out and repaired it that day. This weekend the very same water heater had just had enough! Julio and Carlos came out to install a tankless water heater. I asked myself when they left, why I even bothered to call any other company??
Thank you, 10 times over!
No one wants to need a plumber but when we do, call Bees!
How H.
04/05/2023 12:00:00 SA
We live in the Renton Highlands area, and needed to repair a PEX pipe behind a wall (sheetrock) in a closet, that was pierced by a screw. The first plumbing company I called didn't return my call, so I searched Yelp and found Bee's Plumbing and Heating. The reviews were great, so I called the number, and got an answering service. Mind you, I called at 6:30 am (they advertise hours of 6:00a-8:00p). I got a return call almost immediately after the initial call, with apologies for missing the initial call. I explained my situation, and was able to get on their schedule the same day. I got a call back around 9:00am, saying Mike was on his way from another job. I received a text message with Mike's photo and some personal information about him. Pretty nice to know who will be showing up to do the work. Mike and Brian arrived about an hour later, and I explained the situation, and they got to work right away. They didn't have the correct size PEX fittings to replace a section of the PEX line, so they had to leave to get the parts. Took a bit, they said they had to go to three different places to find the parts. The pipe that was pierced was the main line coming in to the house, and it seemed to be an unusual size, 1 3/8 I think, so not surprised the parts weren't readily available. After they returned, it took only about 15 minutes to complete the repair. They were friendly and explained the steps they were taking as they did the work. They minimized the potential mess from draining the water in the lines, and cleaned up nicely. I have to admit, the final price was more than I expected, but for a job well done, and done on the same day that I called, I'm happy with the result and would recommend Bee's Plumbing and Heating to my friends and neighbors.
Katherine F.
03/04/2022 12:00:00 SA
They had a scheduling issue but were very communicative while resolving. My technician was very friendly and solved the issue for me quickly.
I chose Bee's Plumbing, because the few poor Yelp reviews were taken seriously and the customers all seemed to write a second positive review after Bee's corrected the issue. Bee's called me at 7:15 AM to let me know the name of the plumber and to tell me they would arrive between 8 AM and 8:30 AM. This was also followed up with a text introducing the plumber. PJ and Brian arrived at 8:10 AM. They couldn't have been more cordial and accommodating. They moved the refrigerator and inspected the water valve where the refrigerator was connected. The new floor installer said it would not turn all the way off. They had no trouble turning it off and tested it. Thus, saving an expensive replacement. They also cleaned where the refrigerator had been sitting and PJ even cleaned off the portion of the refrigerator that was under the cabinet. I didn't even have to ask! They installed a new kitchen faucet in a short time and adjusted it so the weight would not harm some of the pipes. I couldn't have been more pleased with their work and attitude. I will always call them, if I have a problem in the future.
Thanks PJ and Brian!
Greatly satisfied with the customer service and professionalism. We booked Bee's for our water heater maintenance and unfortunately there was a scheduling conflict that day. I was immediately reached out by Melissa and her team and they went above and beyond to ensure that my service request was taken care of. They accommodated my appointment after few days and followed up to make sure that the maintenance was done on time. Five stars for customer service they provided.
Bee's sent out Tate to service my tankless water heater and he was fantastic, and highly knowledgeable. He was on time, did a thorough inspection, and took time to explain us the issue. I would highly recommend them from their service, customer obsession and expertise.
After posting my review, I chatted with one of the business owners who wanted to learn more about my experience so that she could correct it ASAP. She explained to me why there may have been a mix-up with the pricing and committed to ensuring that this was fixed moving forward.
I really appreciate this focus not only on my experience, but in ensuring that all her customers have a great experience through understanding what happened and how to improve it moving forward.
It's rare that a business owner is this invested in their customers after-the-fact, since in my experience once they're paid they move on to the next customer. Melissa has earned a new fan for her business by showing how much she cares about her customers.
After this positive post-purchase experience, I would definitely consider Bee's for any future work I need to have done on either my HVAC or plumbing issues.
BIG THANK YOU to Bees Plumbing for sending such a knowledgeable and thorough team to assist with a terrible leak. Daniel was very friendly and made sure to pin point the issue and fix it.
Update to my previous review: Jonah called to resolve my issue and was willing to do what he could to make things right.
Cameron and Adam tediously worked to solve my leaky toilet issue. They kept me informed and told me what plan B and C would be, if the first attempt didn't solve the issue. After a long day for them, they remedied the problem. Both were friendly, easygoing and knowledgeable. They cleaned up after themselves and were very respectful of my home.
I procrastinated on getting my tankless water heater looked at for a while even though it was causing problems. Another company came and serviced it but it didn't help. Finally, it just wasn't heating the house anymore and I didn't know why I was punishing myself so I found Bee's. They scheduled an appointment quickly and Adam and Marcos were knowledgeable, friendly, and very skilled. I now have a working hot water heater! I can run the shower and the heat at the same time. Or, turn on both shower heads in the master bath without the unit shutting down. I haven't been able to do that in almost 3 years! I really can't thank Marcos and Adam enough - wow, thank you so much! I'm pretty excited about my newly fixed water heater!
Lindsey T.
07/11/2022 12:00:00 SA
Joe was super helpful, I really appreciated his customer service and responsiveness! I definitely recommend this company.
This company is great! Fast response time which is important. John is a great asset to this company. Had two toilets replaced and fixed a leak. He is very knowledgeable and respectful. I worry about service people in my home but he is a gem!! On time, did a fabulous job!!! Thank you John.
Our drainage pipe was clogged. Cameron, their representative came over and fixed the issue which needed great diagnosis skills and going under the crawlspace to snake the drain pipe. Great service! Thank you. :)
Our problem was the original outside faucet, 1957, did not shut off completely and had been leaking slowly but continually. Bee's plumber, Daniel, arrived to assess the problem and within a few hours had accessed the outdoor faucet from under the kitchen sink, which saved having to cut through the siding. He accessed the piping under the house and replaced old pipe with frost-free plumbing and an outdoor faucet. He also installed a turn off valve for that faucet accessable under the kitchen
sink. Daniel is a respectful, hardworking,
reliable, bright young man and a master plumber who is an asset to his company. I am relieved and pleased to have this project completed by someone I trust. A hearty thank you.
Nicole Q.
07/05/2022 12:00:00 SA
Daniel came out to fix a leak that I had. He and John arrived on time and had excellent customer service. They did an amazing job!
Had a fantastic experience with Bees Plumbing. Called Friday to fix a leak on stop valve behind fridge, they had someone out on Sunday. Even called me to make sure the schedule would work before they booked the time because it wasn't at my preferred time block. Very professional from start to finish, sent a photo of plumber and a bio to alert me who was coming. Very knowledgeable and experienced tradesman (Garry) showed up who genuinely wanted to help. I would not hesitate to call them again if I ever needed a plumber. If you are scrolling through countless reviews and calling around for estimates like I did before making your decision about who to call, add these guys to the top of your list. Fair prices, qualified and vey efficient technicians. You are welcome.
Ben Lee came out and fixed my plumbing issue that nobody else seemed to be able to solve. Wonderful company with friendly and knowledgeable professionals. I would recommend them to anyone!
M H.
02/02/2022 12:00:00 SA
I have used Bees Plumbing for numerous plumbing repairs - several times when I needed emergency repair and then on an ongoing basis as my plumbing fixtures and pipes needed repair. Their response was good - even for ongoing repair I didn't have to wait long for an appointment. The plumber knew what he was doing, worked quickly and left the area clean after finishing. I recommend them highly.
Barb G.
10/09/2022 12:00:00 SA
My husband met with the plumber. The plumber frequently referred to his iPad for answers and communication seemed somewhat tentative rather than knowing information about issue we have with water going from cold to hot with any use of water elsewhere in house. He did answer questions about our water heater satisfactorily.
I had a friend doing a minor PVC pipe replacement and needed a few feet of CPVC pipe one inch. Walked down to Home Depot and they did not have it. Called Mclendons and same answer.
Walked across the street to Bee's plumbing and Joe gave me a few pieces of scrap for free. Super nice and thoughtful. This is what a neighborhood should be. Helping those in need. If I ever need a plumber I know I can count on Bee's. Thanks guys I really appreciate what you did.
Scott
Josh P.
10/06/2022 12:00:00 SA
Excellent service. The plumbers who came out were responsive, friendly, and knowledgeable. They had many services, equipment, and parts on hand already if I needed/wanted them. They were very expensive though.
When a funky smell turned up a leak in our main bathroom onto the ceiling of our lower bathroom, Bee's was exceptionally responsive in helping us get it fixed. When other shops either didn't respond to calls or said they'd be out in 7-10 days for an active leak, Bee's assessed the situation, helped me temporarily mitigate the problem, and came out next day.
Scheduling was a breeze and I was happy to hear the gentleman who I got to talk in the phone with was a fellow ex-Missourian as well. He was patient with me in understanding our situation, and expedient in getting us on the schedule.
They called ahead to confirm the appointment then sent us a text when the plumber and apprentice were on the way. I thought it was thoughtful of them to include a photo so I knew who to expect and who I was letting into my home ahead of time.
Julio was AMAZING. Not only did he confirm the source of the smell (not plumbing or off-gassing) but he was able to resolve my problem within an hour of arrival. He and his apprentice were exceptionally tidy, and when finished he took the time to explain how I can address similar issues in the future.
Julio also did a quick inspection of the handyman special I inherited and provided a very fair quote for remediating that mess in addition to re-roughing in the lower bathroom and removing our deteriorating galvanized pipe.
I cannot recommend Bee's highly enough. Their work on this small leak has landed them our much larger jobs because I know it will be done right.
I would give Bee's plumbing six starts if I could. Our water heater went out during the coldest time of the year and Bee's plumbing was literally there to save the day. They replaced our water heater quickly and efficiently so we did not have to take cold showers. Thank you so much Bee's plumbing!
P C.
07/02/2021 12:00:00 SA
Used them recently to fix a water burst from our toilet. Learned about them through a friend, who while they didn't have much to say besides, just get whoever can come over the quickest, I was relieved to find the yelp reviews to support my friend's recommendation to proceed with them.
Pros: Everything is digital, they send you text reminders, email invoice and appointment confirmation. They don't charge extra for weekend visits either (others I called around did for the weekend).
This was our first plumber experience - so we probably made some rookie moves, but that was more on our end then theirs. My only tip for others out there who also may be calling a plumber for the first time -do your research to better understand what might happen on these visits, and have an opinion on what kind of toilet you might want to replace with if they can't repair (or don't recommend repairing). We were caught off guard by the array of options presented for what I thought I was just calling for a repair (e.g. I was looking to just fix a toilet, but they offered to replace with a basic they had on the truck or go with a premium toilet). Looking back, I probably would have picked a different option to proceed with, but that's on me, not them. Bottom line: pleasant experience, would still call them in the future if needed.
Ryan P.
08/02/2021 12:00:00 SA
We recently had a water shutoff valve problem which required replacement and Bee's had the quickest and most professional response to my request for a bid. They were great with scheduling and follow up and gave us a heads up when the tech was on route.
On site, Zane and his partner were fantastic and worked with us to find the best solution to our problem. Additionally they wore protective gear and shoe covers which we greatly appreciated. No one wants to call a plumber, but Bee's made it as painless as they could. Would definitely recommend.
We recently purchased a home and had PJ and Marcus install gas lines to the kitchen and fireplaces. It was a big job. They had us scheduled right away for an estimate and soon after they started the work. They were professionals! They did an amazing job keeping us informed through the process and finished on time. Thank you PJ and Marcus!
Overall great service. Happy with the quote and an ultimate work that was performed.
Blake did a wonderful job replacing my kitchen faucet. He answered my questions thoughtfully and clearly, and was very professional. The office staff were very kind and helpful as well.
I can't say enough positive things about Bee's and Julio, who was a huge help to me in my master bathroom reno. This was my first time renovating a bathroom, and I didn't know what I didn't know, so I really needed someone to give me guidance and address things I hadn't thought of. Julio felt like a partner in the project, not just a skilled tradesman there to do the work. He did all of the rough-in and finish work impeccably, and gave me a wealth of advice along the way.
I big factor in picking Julio's quote(I had a few by that point) was that he personally would be back to do the work. I can't stress how uncommon that is. Having the same person quote and do the work means fewer opportunities for miscommunications, as well as a complete and accurate estimate. Bee's estimate wasn't the lowest I received, but I would choose it again in a heartbeat! They will be my first call from now on.
Thank you!! These guys have Integrity and are honest! I was really impressed by their professionalism. They got us scheduled right away. We were prepare to pay lot more to install our hot water heater. Instead they called the manufacturer and troubleshooted the unit. Saved us thousands of dollars! I will always call them first.
We had a water main break in the middle of the night. They were immediately responsive, and on time first thing in the morning. They shimmied down into the tight crawl space and fixed the issue. They took good video and pictures of the work and gave me a quote for another much larger pipeline project while down there. The service was great, the guys professional and the price was perfect. The day following the work, Jonah from the office called to check in on our project, asked if I had any questions, thoughts or concerns. I was impressed by the care before, during and then the follow up call. For the great review, they refunded 100 dollars back to me, and let me know to have a merry Christmas. I'll use them again and recommend their work to all my friends and family. Thanks guys, you are top notch!!!
Kevin L.
12/10/2021 12:00:00 SA
I'm going to make this a long story short, made an appointment with Bee's plumbing because my moms bathroom sink faucet was leaking. Technician came out got the job done in an hr. The invoice was way MORE then we expected plus I wasn't there for my mom to talk about pricing or what the technician was going to do because English was her second language. Contact the company a few time and finally I was able to talk to some who was able to help me and that was the manager George. I explain the situation with George and he was nice enough to resolve the situation. Thanks George!
Brad S.
07/02/2021 12:00:00 SA
Great service. On time. Professional. Explained everything. Met cost expectation. As simple and straightforward of a consumer service as you can expect. Highly recommend.
We had a ejector sump pump that was not pumping to the street sewer. They quickly diagnosed the issue and fixed it.
I am very happy.
Update: The owner of the business reached out and offered to make the situation right by sending the plumbers out again to do the work free of charge. Normally, I would have had said no, but I appreciated the thoughtfulness of the conversation and assurances from the owner that they were going to review the invoice to understand how the quote had gotten so out of whack. They came out, opened up the ceiling and found the source of the leak. Unfortunately, the drain crack is part of my shower pan floor and they weren't able to do anything other than a patch until I get a general contractor in. Not their fault, so the 4 stars is only because of the initial interaction which I believe they made right.
Original review:
Got a quote from Mike's plumbing over the phone with some pictures for a shower drain leak that damaged the ceiling of my dining room. It was $530. I shared that quote will th Bee's dispatcher (who was super nice), and she said they had a $99 dispatch fee, but thought they would be able to do the job for similar so I said that works for me. Arrived a few days later (fast turnaround) and I showed them the shower. Their quote was $1480. I don't understand why they would waste my time and theirs since I had a quote already for $530.
I also asked them a quote for replacing a toilet and it was $800. I had a quote from 2 months ago for $500 from yet another plumber (still trying to find one I like), so again a gross overcharge. Feel free to use Bee's, but make sure you get at least 1 other quote.
Natalie And Paul L.
8/18/2021
On two occassions at two different homes Bee's helped us fix our plumbling problems quickly. At our previous residence, Bee's replaced our tankless water heater. They were able to inspect, quote, and install immediately. It was super efficient, they did a great job, and the cost was fair. At our current residence, we had blockage in our dishwasher hose leading to the sink, forcing water up through the air gap. We called them and they were able to send Julio out in a couple of days. Julio cleared the blockage quickly and tested the dishwasher a few times to make sure everything was functioning correctly.
We have been impressed with Bee's so far and will definately be reaching out to them for our future plumbing needs.
Lisa D.
02/11/2023 12:00:00 SA
What a delight it was from start to finish with everyone we worked with at Bee's. The service was exceptional! Rose and Nicole immediately answered the phone each time we called and couldn't have been friendlier, more professional, & efficient in helping set up service (this kind of customer service is unfortunately lacking in far too many businesses these days, so what a breath of fresh air!). Bee's emailed & texted 1/2 hour ahead of arrival as promised. Again, he was as personable, professional, and eager to help us as Rose and Nicole were. He thoroughly assessed our water leakage situation and honestly told us it wasn't a plumbing issue, but rather a shower pan and tile sealing problem. He spent an amazing amount of time clearly explaining and demonstrating what was causing the water leakage, answering our many questions, and guiding us about the next steps we needed to take to repair part of the problem ourselves while also needing to employ a water mitigation company (he happily provided a referral to one too). Marcos had us feeling confident about resolving the problem and we can't thank him enough. We'll be sending all of our friends and family to Bee's terrific team!
Positives: quick scheduling of appointment, friendly repair people, and a new faucet was installed and works. Negatives: they don't have an hourly rate, but instead quote you a price after they are onsite. For our job, their hourly rate ended up being somewhere around $375 -$400 an hour ($470 for an hour and 15 minutes) which seems extremely high, particularly since we supplied the new faucet. Yes, of course, you could turn them down once they quote you a price, however, like many plumbing emergencies, you just want it fixed. We know prices have gone up due to the pandemic, labor costs, etc. however, this seemed over the top.
Ron B.
12/09/2021 12:00:00 SA
Excellent work and highly knowledgeable, both plumber (Sam Sr.) and apprentice. They kept us informed, while working at the same time. I don't know much about plumbing, so they educated my family on the what, why, and how when it came to our questions. Most highly recommended!!!
Although Bee's was unable to fix my issue, the owner did right by contacting me regarding my initial unsatisfactory review to listen to my circumstances and offer a solution. I felt it was very fair and reflects the company's integrity that they are willing to make things right if the customer does not feel they received stellar service.
PE W.
05/12/2022 12:00:00 SA
They came on the same day to fix our clogged kitchen drain. Garrett was professional, courteous, and punctual. Will definitely use them again!
I talked with Melissa, one of the owners, and she refunded the total amount charged, and indicated that the people I had talked to needed coaching. But, she also indicated that the amounts I was charged were usual and customary for Seattle-area plumbers. Maybe Bee's is no worse than other plumbers in the area, but my experience with the plumber I called to get the work done properly was much better. I will say this- I have never felt so ripped-off by a person in my life. But, they did refund the charges after I complained loudly and publicly and persistently enough.
I called Bee's after a contractor made an absolute mess of my new master bath plumbing. Tate, my plumber, gave me an honest quote and replumbed my entire bathroom... get this... without ripping anything but a little sheetrock!
What really set him apart was pride he takes in his work. He clearly thought hard about how to make my plumbing safe but without demoing half my house. He did the little things well, which gave me more confidence that he did the whole job well! As an example, I just noticed that he cut back some drywall in my garage ceiling on a tape seam, so my drywall repair can sit right up against a square edge. As another example, he went beyond what was strictly necessary to redo the connection into my existing plumbing. Even though it worked now, he made it safer and more robust for the long term. He was also patient and answered my maybe too many questions.
I can't recommend him enough! I hope I don't need to call a plumber for anything else, but if I do, Bee's has made a customer for life.
At first I was a bit hesitant to go with Bee's because they charge a fee to come out and do an estimate, but I'm glad I ended up with them. I had a couple other companies give me estimates and Bee's was priced competitively with them, but what set Bee's apart was professionalism. Every interaction was positive, and Zane, the plumber who did my project (replacing two water heaters, one of which was in a difficult spot in an attic), was excellent. I didn't get that same sense of professionalism from some of the other companies I spoke with.
Susan B.
05/06/2022 12:00:00 SA
I called Bee's plumbing for a complicated under counter water heater replacement. They arrived promptly the day of my call and took care of the problem efficiently. I give Bee's a well earned five stars. - Elsa
I was having issues with a couple of my toilets and decided to give Bee's a call after seeing all of their great reviews. I had the pleasure of speaking/meeting with both owners Melissa and Ben. It was quickly evident they operate with a great deal of professionalism and focus on customer satisfaction.
Ben and his associate Daniel took a look at my toilets. While they could take the time to fix them, they helped me understand a rust problem occurring in all of my toilets (including my 3rd). I asked for their opinion on what to do and decided to proceed forward with replacing all of my toilets.
The turnaround time for Daniel to come back and install new toilets was quick! He came on time as scheduled and was diligent as he worked bathroom to bathroom. When he was done, he summarized what he had done and advised me that the sealer was still drying at the base of the toilet so I should make sure to keep the area dry. He asked if I had questions and then kindly headed on out after ensuring everything was left clean behind him.
If I ever need additional plumbing services, I'd work with Bee's again. Check them out!
Called Bee's plumbing. Had a job to move a refrigerator water line in the kitchen and move a kitchen faucet water line (and disposal) a couple feet.
Two guys arrived at 10:00AM. After picking up materials, they started around 11:30AM. The job was completed by 3PM.
While other plumbers were three weeks out for this work, Bee's came out the day of my service call and finished the work.
these guys did a great job, showed up wearing booties and with an apprentice to really do a great job. They were upfront about costs, did exactly what was promised and also did not nickle and dime me at all.
I needed a new toilet, the old one was leaking at the base, also, I have an old house. They were able to put in a new one, that was better than the old one, and get it to work perfectly.
Would definitely call them again
Sean P.
05/05/2022 12:00:00 SA
Called Bees plumbing, and got Eric out helping us with a very stressful situation. Eric is very calm and kind. He does a great job explaining things about plumbing. He observed that there is some waxy grease in the drainage line and asked us if there is any oily thing we push through. Yes, wife probably put too much oil left over which caused a kitchen sink blockage before. That right there is already a big tip. It's a pleasure working with Eric. Highly recommend him!
Juan M.
12/03/2021 12:00:00 SA
Thank goodness for such a professional, reliable, honest plumber! I called to get my kitchen sink and bathroom sink unclogged. Lamont was very kind and helpful on the phone. They explained what the situation was and the most likely fix needed. They quoted me a fair price and started the work. Then, Ryan and Eric discovered something that would make the job easier and quicker in the design of the kitchen pipes. They told me and revised the quote down to reflect the time saved! I am always surprised when a service company is honest and upfront and makes the investment with good customer service to get the loyalty and repeat business. They certainly have earned my trust! I will happily recommend them to my friends and relatives.
Britt C.
11/03/2020 12:00:00 SA
We've had two experiences with Bees and couldn't be more impressed with the service, timeliness, consideration, thorough work, and honesty. We won't use anyone else for any plumbing needs going forward. Highly, highly, highly recommend.
Julio was our technician and he was not only friendly and following Covid-protocol but he was super knowledgeable and speedy.
Chang F.
10/11/2021 12:00:00 SA
Quick update: Matt the office manager called me to apologize, provide more details about the job, and offer a credit which I accepted. Given the quick response and remedy, I have updated my review. This said, my feedback remains that Bee's Plumbing can improve on being transparent with customers about pricing.
Michael E.
04/07/2022 12:00:00 SA
Great service today. Daniel, our service technician, was on time as promised. He provided us details on the work needed and our options that was easy to understand. We will definitely use Bee's Plumbing again.
JR A.
07/01/2022 12:00:00 SA
PJ was amazing! So polite and expeditious - went above and beyond our expectations!! We bought a bathroom vanity that did not effectively line up with our plumbing, and PJ was able to assess the measurements and make the necessary adjustments without hesitation, resulting in a beautiful and successful installation. He even set up and sealed the backsplash! It's perfect and we are so grateful for his expertise.
Two plumbers, Gary and apprentice I think (forgot his name...sorry!) came out the next day after calling Bee's for a clogged washer drain pipe. I appreciated the 60 minute call so I wasn't waiting around and to give me a heads up that they were on the way, as well as an email with the plumbers bio so I knew who was coming.
I paid an up front $99. fee to come out, and after an inspection in and under the house I was presented with three plans with price points to address the issue. I appreciated the transparency in problem solving the issue and being able to see the pictures from under the house to help inform my decision.
These guys were very professional, from the A-mazing uniforms....that is until they had to crawl under the house, to their time efficiency in arriving prepared with tools and parts for repair. They wore boot covers in the house and cleaned up well after completing the job.
I recommend these two plumbers at Bee's, not just because they unclogged my drain, but because they took the time to show that they valued the aspect of customer/business relationship building. That is how they shine brighter than their competitors in the business.
So thankful to have found Bee's. Everything from the phone call to set up the appointment to the actual service was wonderful. Julio, the technician who came to my home, was extremely kind, professional, genuine, and knowledgeable. He immediately identified the problem and was upfront about what it would take to fix it. If you're looking for a plumber you can trust and great customer service, I highly recommend Bee's.
They are also taking COVID seriously - technicians are wearing masks and keeping a distance.
Lledo E.
03/01/2021 12:00:00 SA
Great service. I was able to schedule an appointment easily (really good customer service), the problem was bigger than we thought, but Garrett was able to quickly identify it and went the extra mile so he could get it fixed that same day.
Also, he always wore a mask and was really careful with our property.
We had a small leak under our kitchen sink - plumber was able to diagnose and repair the faucet hose using parts from a faucet on his truck onsite instead of needing to replace the entire faucet. Repair was quick and reasonably priced I would use Bee's again!
Thank you Garrett!!! I just had Garrett out two nights ago to help me with my running toilet. He even worked late just to give me a special appointment after 5 PM. I've already had to take so much time off work for doctors appointments and such it was so nice that he was willing to accommodate my late schedule and work late. He showed up on time and even put his booties on before entering my home to protect my carpet.
We called him out to fix the toilet we tried to self install. I learned my lesson on this one! Just call professional the first time. Luckily it was a quick and easy fix. He told us we actually did the install correctly and set the toilet right but it was running for some reason and he was able to make some adjustments in the back and we were good to go.
The best part about the whole appointment is that we had our old toilet sitting on our back deck for almost a year and he happily took that back to his shop and dumped it for us. Thank you!!!!
We noticed some water leaking behind our toilet, so I reached out to a few plumbers. I originally thought I'd use another company since that company did free estimates from pictures that I emailed them and Bee's asked for a $99 flat rate to come out and diagnose the issue (the $99 is credited toward any work done, though). The other company said their first availability was 14 days away, so I called Bee's back at 3PM and they scheduled an appointment for the next day between 10AM and 2PM. Their communication was excellent - I got a reminder call the morning of the appointment as well as a text and email when the plumbers were on their way. They showed up around 10:30AM and gave us an quote. Both plumbing companies I spoke to said that re-seating and resealing the toilet was what needed to happen, the other company quoted this at $400 and Bee's was $500, but I was happy to pay $100 more to not have to deal with a leaking toilet for two weeks! Once they got the toilet off, they showed us that the previous install only used two of the 8 screws on the flange and told us this may cause problems down the line since the toilet was able to rock and could eventually break the flange. They asked if we wanted them to drill into the concrete and add anchors to the other 6 points to make the toilet more sturdy, and gave us a quote for that as well ($250). From the moment they showed up to the moment they left was only about one hour, they were fast and exceedingly professional starting as soon as I reached out over the phone, and as far as I can tell the work looks fantastic. They sent me pictures of the work I can't see under the toilet and from what I can see the toilet is now seated properly, attached better, leveled and re-caulked. It looks great.
Judging by the quotes I got from Bee's and one other company, if you've got a problem that can wait, you may be able to find someone to do it for a bit cheaper, but if you want something done quickly and done well, definitely reach out to Bee's. Garrett and P.J. were awesome and their work looks really solid.
Bee's Plumbing and Heating based in West Seattle is woman owned is very responsive!
An actual human (Ashley) answers the phone and is helpful! They send an automated message via text and email to tell you who the plumber is coming to your house - with photo and mini bio so you don't feel like you are letting a complete stranger in the house!
Mick and Garrett came an hour earlier than the window Ashley gave me - but she called first to see if I was ok with the early arrival.
They were here for over 4 hours and really cleaned up an old, bad, amateur plumbing job in and around the water heater, washer/dryer.
It was pricier than I expected but I have not dealt with replacing a water heater in over 20 years and that was in MN. Also, my water heater is low voltage and small to fit a specific space space so they had to make an extra trip to pick it up.
All fixed for the next 10 years I hope!
We woke up this morning to find our 14 yr old hot water tank leaking. I looked online at a couple of couple of companies, but based on their Yelp reviews, I passed them up. I had seen the Bee's Plumbing trucks driving around (can't miss them!). They were on my Google list of Companies. I went with Bee's because they had more positive reviews.
Ashley was amazing and helpful on the phone- we were able to schedule an appointment for today (same day! Score!) between noon and 2pm. That gave us enough time to run to Home Depot to pick up a new hot water tank.
We were notified by phone and text to let us know they were on their way. Who else does that?
Ben and Josh arrived before noon and gave us a quote for the job. He installed our new tank, and brought it up to code (very important). It only took a couple of hours.
I highly recommend Bee's Plumbing - Ben and Josh were very friendly and professional.
I read some reviews where people were upset that Bee's charges $99 to come out to give a quote. They will deduct that fee if you accept the job.
Here's our new hot water tank!
PS: if you're a Huskie's fan, Bee's is the company for you :D Hopefully you'll have Ben come out to your place!
**Update: We had a handyman come out to repair the drywall from moving the plumbing. The handyman asked who we used to do this work, I said, Bee's Plumbing. Why? Is there an issue? The handyman said, No, I could kiss the plumber for doing such a great job on these drywall cuts.
Thank you Garrett for not slaughtering the wall and making the drywall repair complicated. Me and the handyman were appreciative.**
I'm very happy to have found Bee's Plumbing. We did a small bathroom remodel and I needed to move the sink drain to accommodate the new sink and vanity. I emailed yesterday for a service call and was called within 20 minutes of that request and was put on the schedule for the next day.
Garrett was our technician, he was on time, great with communication, kind, accommodating and surprisingly clean...not a speck of dust was left behind!
I had a positive experience from start to finish, and will gladly call them for future needs and also recommend them to friends and neighbors.
Tate is fantastic, he was at our home twice, once to fix the garbage disposal and then to clear a clogged bathtub. He is super professional, a perfectionist and goes the extra mile to help us. I thank Tate and his team for all the work.
We are remodeling our basement bathroom and converting it from a half bath to a 3/4 bath. Julio and Carlos were able to cut through the concrete to create a shower drain, installed all new water connections, and installed new vents ALL in less than 2 days. They were incredibly polite, conscientious, efficient and skilled. In addition to their excellent plumbing work, they left the work area clean, wore masks and were respectful of our home. We already plan to schedule them back for trimming out the hardware once we're ready for that stage. We would HIGHLY recommend Julio and Carlos to anyone looking for an excellent plumbing team!
Also-Bees plumbing was able to schedule our project within a week of us contacting them. Excellent service all around!
We have now had Bee's out 3 times for different jobs - two water heater replacements (one in our old house before selling, another in our new house) and a nasty clogged sink drain.
Bee's offers exceptional customer service - we were updated frequently on the status of our appointment and sent a text with a photo and info about the plumbers before arrival. All of the Bee's technicians we've dealt with were great - totally professional, prompt, courteous, COVID-safe and tidy.
I'd like to single out Julio for praise. He's now worked for us twice. He is not just very skilled and efficient, but also extremely engaging and friendly. He was very generous with sharing his knowledge to help avert future plumbing issues. Julio went above and beyond the call of duty on our latest job. I do not hesitate to recommend Bee's, and especially Julio, for any plumbing job.
They fixed a sump pump other companies told me I had to replace. Ally plumbing and I went back and forth playing phone tag literally for months. They said they were having trouble finding a replacement Sump pump for me, which may well have been true with COVID shortages. My issue with them was having to chase them down with daily phone calls without getting return calls to me what was going on. Oops this turned into more of a review about Ally... but anyway Bee's was great! I called and they came out next day with the estimate and the fix :)
Naturelle J.
02/10/2022 12:00:00 SA
Very impressive service. I called on Wednesday eve and was scheduled next day. I was pleasantly surprised. Plumbers are so nice and competent. 5 stars!
Ryan quickly diagnosed the problem with our slow draining sink & just as quickly had it draining properly. They were on time, knowledgeable & efficient. We will use them again & highly recommend their service.
Ryan has been to my new house several times in the last month. First, I had him out to review some findings from an inspection report. He could have charged us a bunch for all the work the inspector said we needed, but instead he was really honest and helpful about what really needed to be done. As a result, I hired him to install a disposal and water line for the refrigerator. He and his colleague were efficient, clean, and friendly. They had to come back after I had a new dishwasher installed, and it was such a quick fix, they didn't charge me.
Unrelated to this work, my kitchen sink backed up on a Friday night (we have an old house). I called Bee's on Saturday morning, and Conner moved around some appointments to send out Zane to fix it later that morning. He fixed the clog, tightened up some other stuff, and provided us with some maintenance stuff and advice to help keep the pipes clear. I will continue to use Bee's for any plumbing needs!
Monica B.
03/01/2022 12:00:00 SA
I reached out to Bee's Plumbing and Heating on a Saturday evening due to a leak coming from my garbage disposal and within less than 10 minutes they responded and offered help. When they came to my home to make the repair they walked me through step by step, taking time to show me in detail what the issue was, made a recommendation for how I can avoid the issue in the future, and were incredibly honest about what needed to be fixed. I appreciate how they treat their customers and I'll absolutely hire them again if I ever have another plumbing related issue in my home.
DeVona T.
03/10/2022 12:00:00 SA
We had a substantial leak in our front yard. Bees came out and fixed the issue same day. Their guys worked very hard in the rain and pitch black till it was finished.
D. L.
02/03/2022 12:00:00 SA
We thought we had a problem with the thermostat on the water heater or something like that as we would have hot water for only about 3 minutes and then it would go cold. Contacted Bee's because they do a variety of plumbing related services including water heaters. Ours is gas and it has a radiant floor heating system connected to it, causing other plumbers to not want to deal with it. Bee's scheduled me quickly, and the communication was excellent on the day of service as the workers were coming from another job. Marcos and Adam arrived at 2 and got busy. They were an outstsanding team. Talking out the issue as it became clear to them it possibly was something to do with the radiant system. Now Bee's doesn't technically work on radiant floor systems, but these two guys didn't let that stop them from trying to figure out just what the problem was. By collaborating thru bouncing off ideas, they hit on the answer: a faulty check valve from the wateer heater to the radiant system. They quickly got to work fixing the problem, then made sure it was the fix needed. Will definitely call Bee's when we need to replace the water heater. It's 8 yrs old and they gave me good advice on how much longer we may have with it and ways to keep it running as long as possible. In a time when good service seems to be waning into the distant past, Adam and Marcos proved good, competent service is alive and well. Thanks!!
Pros: They were very professional and communicative throughout the entire process. They back their work with a warranty. I called them out to inspect and repair a loose toilet - they were quick to diagnose the issue and resolve it. The entire process may have taken an hour and they resolved some minor issues they found as they went. Big plus on that.
Cons: Pricing. I was a bit surprised at the quote they gave me on the spot but I saw the reviews this company gets all around and I gave that some authority. After doing some research online regarding labor/parts and talking to other professionals post job, the majority vote was that pricing was on quite the high end.
Overall thoughts: You get what you pay for in the end (at least you would hope). But I think in this scenario, the value received for the price I paid is questionable. Will you get great service with Bee's? Absolutely, but do your due diligence, try to get an accurate estimate, and spend that time to receive multiple quotes.
Karen C.
09/05/2021 12:00:00 SA
We had water leaking under our house from somewhere in the kitchen possibly the dishwasher. Mick and Issac came out and checked everything and we discovered our kitchen sink plumbing had not been installed to code and our dishwasher was not hooked into the drain properly. Everything had to be plumbed over again with better pipes and vents, etc and done to code. Now everything is working well and we have peace of mind that our system is installed professionally. Thank you to Bee's.
Very professional and responsive.
After initial poor review referring to price issue, they were very responsive and rectified the issue to full satisfaction.
Nice to see a business that really cares about customers
I called in the afternoon hoping to get someone out the same day. Destiny was very personable and she was able to accommodate me. Garrett and his trainee were both pleasant, professional, and knowledgeable. They did the job quickly and cleaned up after themselves without being asked. They even wore shoe coverings to protect my flooring. I highly recommend them and I will be sure to use them again.
Charmaine M.
03/06/2022 12:00:00 SA
Friendly, professional service. We were in need of a hot water tank on a Saturday morning and Bee's came to the rescue!
I was impressed with Blake and Darius and the wonderful job they did. The 19050s home we live in had an old sewer line puncture. The guys were great and were careful not to do any more demo work than necessary. We finally can run both the dishwasher and washing machine at the same time. There was an issue of drainage upstairs that we notice a few hours after they had finished and left, but I was able to get ahold of the customer rep immediately and they scheduled a follow-up. They were able to come and figure out the issue in about 30 minutes. It's nice to see small businesses doing well.
Jennifer C.
10/01/2021 12:00:00 SA
The experience I had with Bee's Plumbing was above and beyond my expectations. I was coming off a bad experience with another company and this service was a breath of fresh air.
The person I talked to when scheduling was friendly and great. They got someone out to me relatively quickly, the text that told me the plumber was in the way also included a photo of the plumber and some great information about him, which was really nice.
The plumber was friendly, quick and efficient and got the fix done right!
I will totally use Bee's again!
Bee's plumbing has helped us in two different scenarios. The first time, we were plumbing gas to our kitchen. To plumb pipe, they needed to tee off a line installed as part of a gas fireplace install, where the piping used for the fireplace was flex pipe. Bee's plumbing couldn't tee off that, and run the length necessary to get to the kitchen. Also, the line was run in the crawl space and run poorly. Bee's corrected that, we increased the size of the pipe, and I really think the fireplace runs better. The lines are run clean and we now have several logical shut off points. I love the gas burners! The second time Bee's plumbing helped us with a significant increase in water pressure situation (thanks Washington water), and I had them sweat a new copper line with a shut off for water to my garage refrigerator (or future sink). Those $10 barbs to puncture water lines for the fridge are leaks waiting to happen. Every job they've done for us has been with first time quality, and I find their prices to be fair. Highly recommend for your plumbing needs!
Michael K.
09/01/2021 12:00:00 SA
Had some work done, pipe replacement, toilet issue and install of whole house filter. Done quickly and good price. Will use again for sure if needed.
I need to say... In this day and age it is extremely rare that any company follows up as much as Bee's has. Not only did the call center person call me but the owner did to make sure that I was taken care of. Whatever the cause and result....(took me almost a month to get back to them)... to me that shows professionalism and commitment to your reputation and goodwill. I would keep this company in your short list just for that. Maybe the lesson learned is get written or recorded quotes for whatever services could be needed to fully understand between anyone on the phone and the person who eventually shows up to do the work. Kudo's to the owner of Bee's plumbing.. The fact that they took the time to call me a few times and follow up to figure things out.. That's the best service company response since this darn bug shut everyone down. These days the response is normally,, Don't like it, find someone else or even good luck.... Bee's cared to follow up.... Apparently the variation on rates can be extreme between companies, so just need to be absolutely clear what you get for your $$.
Suzanne B.
06/08/2021 12:00:00 SA
I wish I could give Bee's a ten-star rating. To say they are fabulous would be an understatement. I was so impressed by how they do business. Firstly, they immediately send you both a text and an email to confirm your appointment and their understanding of the service you want done. They also contact you the day before to provide you with a two-hour arrival time window. But, wait, there is more. On the day of your appointment, they send you a text containing a photo of your plumber along with a little information about him.
Ben was the plumber assigned to my project. I was so impressed with his professionalism, his customer service skills and his experience. He explained my options as well as describing the benefits and drawbacks to each option. He is an excellent representative of Bee's. Dan will be doing the second part of my current project in December.
I will definitely be using Bee's in the future not only for my projects but also for any projects our condo may have as well.
In my opinion, you cannot find a better plumbing solution than Bee's. There are a lot of plumbing companies out there who do not care about the quality of their work or their customer service. Why take that risk? Call Bee's Plumbing; you will not be sorry, I can guarantee that.
Overall, I was very happy with my service though pricing was a bit high. Garry did a great job removing some stuck bathroom faucets and ensured nothing else was needed before completing his service. He was quick, efficient, and left the bathroom cleaner than when he started. I would highly recommend working with Garry if you work with Bee's!
I noticed water spots on my kitchen ceiling and reached out to Bee's Plumbing because they were local and got great reviews. I received a response very quickly and was able to schedule an appointment. I got a phone call, email, and a text message notifying me that they were on their way. And it even included some information about the person who was going to arrive. Ben and Gary both came out and were incredibly friendly, knowledgeable, and helpful. They were able to find the source of the water leak and gave me several options, with estimates for each option. They had all of the tools and equipment they needed and were able to finish the job that day. I would highly recommend them and plan on using them again anytime another issue comes up.
Ryan and Bee's is the best! Local W Seattle family owned, competitive pricing, fast response and extremely professional. We had a pipe burst with water flooding my entire basement dance studio. Bee's was there quickly, worked fast and got us set back up. They were even patient and explained what they were doing to my very curious toddler. We liked working with them so much we had them return for our kitchen issues that happened shortly thereafter and replacement of our hot water heater. Highly recommend
Kamran K.
05/06/2020 12:00:00 SA
Our dishwasher was not draining, I broke the garbage disposal trying to fix it myself and it was time to call the professionals in, satisfied customer here.
- Prompt response
- Clear communication
- Upfront about the costs
- Good quality of work
- Nice and friendly folks to work with
- They care about their customers' experience and are willing to make things right
They helped diagnose a simple problem and help me correct it if it happens in the future. An expensive lesson, but much appreciated for their customer service and knowledge.
John H.
12/06/2021 12:00:00 SA
Came within a few hours and fixed my leak. Nice guys and an happy with service and price.
K S.
07/12/2021 12:00:00 SA
I have had Bee's Plumbing out to my place twice for some work, and both experiences were fantastic! Their rates are about what I'd expect from any plumbing service but their staff is what make Bee's really exceptional: the techs are very friendly, honest, knowledgeable, and professional and did excellent and thorough work; the scheduling and dispatch folks are really friendly and helpful, too! Special shout-out to Jackie on their dispatch team who graciously kept me up-to-date on our techs' arrival time as the their schedule got a little delayed throughout the day - I truly appreciated being kept in the loop and Jackie's care and respect for the customer really showed :)
Scott K.
12/05/2021 12:00:00 SA
Our kitchen sink was not flowing and I'd done as much as I could on my own, so was happy to get a hold of Bee's and schedule an appointment for right away. PJ and Alan showed up within the timeframe provided, clarified the situation and provided a couple estimates based on their expectations. They were considerate and professional as they progressed through troubleshooting the problem. At the end they provided an accurate billing and advice for avoiding the issue in the future. I will definitely use Bee's again.
We had a pretty wicked windstorm the Wednesday before last. It knocked out our water main. (I think the tree that fell on our house shook so hard the branches broke the main) I called around and nobody could come out in a timely manner. Bee's was able to come out the next day to restore our water. They are also the only plumber on yelp to have a perfect 5 star review with an abundance of reviews. Oh, they also rented a machine that burrowed a hole instead of digging a trench across our front lawn....way less invasive. They attached a tracer of some sort that will be able to pinpoint a break should it ever happen again, reducing future cost.
After some open sincere discussion with the owner, I feel they truly listened to my complains about my experience with the service and addressed my issues right away. I think a company who is willing to listen and sincerely cares about the experience they provide to their customers, (not just wanting reviewers to change their ratings from bad to good), deserves recommendations and praises. I appreciate the owner and the company's effort.
I also recommend that when using this site, do not use the ones you found on the first 2 pages of this site as many of the companies pay a fee to be listed first for visibility... go down many pages double check other review sites and when searching for specialty companies, find a company that when you call you are dealing with the owner/technician himself, not the dispatcher.
I have used Bee's Plumbing 3 times now. From what I have seen, they identify something isn't up to code, fixate on that fact, and then give you a crazy expensive bid for a bunch of work to bring it up to code rather than offer any creative solutions to solve the problem. It would be great if my 60+ year old house was up to modern plumbing code, but it isn't (and never will be with the prices they estimate!).
I love that the company is family owned, the apprenticeship model (they have an apprentice do the work under supervision), that their plumbers are licensed and background checked, and that the company is licensed, bonded, and insured. I also understand operating a business of that caliber costs money... but charging $450 to spend 15 minutes snaking a drain is kind of crazy, so I am undecided about whether I will use them again in the future.
Drew K.
07/06/2021 12:00:00 SA
Cannot recommend Bee's Plumbing higher! Today Tate and Eric came to our house to assess a leak in our kitchen. Not only did they diagnose the issue quickly and provide a fair and transparent quote to resolve, but they were top notch in educating us on our plumbing system and house. The team was quick to respond, top tier communication, and the service was absolutely exceptional. We had used a previous plumber in the past, but Bee's earned our lifetime business as long as we live within their service area! My only wish is that we used them on our last two jobs. Thank you for your wonderful service to our community!
I contacted Bee's Plumbing through Yelp and received a very quick response. We had a plumber out the next day. Our plumber, Dan, was honest, thorough, and kind. The whole experience was seamless. I look forward to hiring them for future plumbing needs.
During the Seattle freeze, one of our outdoor pipes froze and snapped. I called Bee's. The scheduler was friendly, empathetic, and professional. Our technician Julio arrived with his apprentice George during the scheduled window. They demonstrated competence and professionalism. I was particularly impressed when Julio adjusted our bill, lowering his initial estimate, since the job ended up being easier than he had anticipated. I will definitely be using them again and will strongly recommend their services.
I called at 10:30 to request a drain clean out and Ryan and Eric came in an hour and did a fantastic job. Great to have someone in West Seattle to count on.
I've never had a better experience with a plumber than I had with Bee's. Sam Sr and his technician were both very courteous, and did a fantastic job. Throughout the repair, he kept me up to date on what was causing the leak, and what needed to be replaced. He also gave me a lot of great tips and tricks on how to keep our plumbing in good shape going forward. I highly recommend Bee's to anyone in the Seattle area!
When I had extremely low water pressure I called Bee's, whose licensed plumbers were able to diagnose & repair the problem faster and for less than I anticipated. If you want great work at a fair price, I recommend them.
Taylor O.
11/04/2019 12:00:00 SA
I initially contacted the company last week to come out and do an estimate for an adjustment to my HVAC system layout - they said they didn't normally do this type of work one-off but would send someone out to do an estimate and see what was feasible. Before getting off the phone they wanted to charge to even come out - which I promptly said no thanks, I'll resource elsewhere.
Whomever I talked to said they would waive the fee but if an emergency came up they have to reschedule. Within 30 minutes they called to say an emergency came up scheduled for the same day as my apt. It's the season - fine, I get it. So then I reschedule for Monday (today) at 9am - and they call 15 minutes before the apt to say the person they were sending is out sick and won't be available for another week. Apparently they only have 1 person to do estimates?
Completely would not recommend based on their accountability of keeping an appointment alone - extremely unprofessional. On top of several other reviews highlighting they are over priced - happy I didn't waste any money or any more time entertaining a company that can't even respect prospective customers.
I was quoted around $1700 for a couple of hours of simple work, that I provided all of the parts for. They wanted $150 for two water supply lines. Then, the two guys they sent made repeated sexist comments to me about my ability use tools or even own tools. These ripoff artists are never getting my or any of my neighbors business again.
We had such a great experience with Bee's Plumbing at Heating. Daniel was our tech and he was knowledgeable, friendly, professional and helpful. I felt that their pricing was fair, they were quickly available, prompt, communicative and I would highly recommend them to a friend.
Tate & his assistant showed up right at scheduled time, were VERY courteous and professional. He told me exactly what they were going to do to replace our outside faucet in the parking garage and finished the repair with no surprises. They left the job site neat and clean (not always easy for a plumber). I manage a small condominium building in West Seattle and will not hesitate to keep Bee's as our recommended Plumbing provider. Excellent service! And I love that they're local.
The workers were great. They did an excellent job. And super friendly. We were originally disappointed with the cost, however when we brought that to bees plumbing's attention, they rectified the issue. That type of customer service goes a long way with us. Thank you.
Kelly A.
02/05/2021 12:00:00 SA
My mom had Bee's Plumbing address some issues that lead to flooding in our two ground level bedrooms. The company was accomodating of the immediate needs, followed COVID protocols, and explained every step of the way. Our family will continue to use the company in the future. The workman ship was great. Plus, Zane and his team were great to work with.
Adam P.
05/10/2021 12:00:00 SA
Ryan and his colleague 1) came out on time; 2) gave a reasonable bid on the spot; 3) started work right away; 4) were polite and cheerful; 5) solved a few unforeseen issues without complaints quickly; 6) tested the repair five times just to be sure; 7) cleaned up so you could not tell they were there (except that the system was now working). What more could you ask for? 5 stars.
Zoey Z.
10/04/2019 12:00:00 SA
They refunded the $100 and they've been hounding me to update my review. Here's the update.
Charging a $100 for an estimate was okay when I assumed that they would provide a reasonable quote. But charging $100 to provide an outrageous quote (2X as much as two other companies) was not okay. Yes, they care about their reputation, but they didn't care about fair business practices. And then I got non-stop calls (one a day, at least) asking to make things right, citing their dependence on reviews to grow their small business. Maybe they should improve their business instead of focusing on just improving their reputation
We had a bad leak in our exterior water line and I didn't know who to call. Called Bee's on a whim on a Sunday, and they were the only outfit to have someone answer the phone. They had someone out Monday morning to take a look. Julio, the plumber, was extra professional, gave multiple quotes and options for how to fix it, and even kept the initial quote when it turned out that we needed about 3 times more piping replaced than we initially thought. The plumbers were great about wearing masks and keeping us updated. I cannot recommend Bee's Plumbing and Heating enough. Absolutely amazing service.
We have used Bee's the last few times we had plumbing things come up and most recently they installed our new basement sump pump. Zane and Darius were great. I appreciated that Zane was thoughtful about the solution and considered all possible issues. He was able to come up with a simple resolution to my exit drain concerns and I liked that he was thinking outside of the box. Definitely recommend.
AMAZING COMPANY! Sam our plumber and his apprentice Tyler came out on a Saturday, no extra charge and 1 day after my call since our garage continued to have water leaking and damage and previous flooding from a faulty water softening company (Watterdaddy, do not use).
They gave me the best deal but better yet great advice and education. I could not ask for a better experience from the start of my call with the receptionist to the end result with the amazing Sam the plumber!
Because of this faulty water system 3 other plumbers have come out, all not capable of installing or fixing the flooding before install, these were major known companies and none were like this company. I should have found them first.
After the last 5 months of dealing with this system and trying to find a plumber to uninstall it Bee's was the only one willing to even come look at it. They are amazing and made our home brand new including an easy access valve to turn off water in emergency and one for winters.
Use this business and no other!!!
Cody A.
12/05/2020 12:00:00 SA
Melissa the owner called me and ameliorated any issues I had. Really sweet workers who genuinely care.
Bee's has come out twice to our house over the last couple years. Both times they were highly professional and gave very honest feedback. In fact, both times they ended up leaving without doing any work - first time they advised to leave the issue alone (a leak that was not a big deal and very likely could be made worse by playing with it) and the second time they talked me through how to do the work myself.
So wow! I will definitely be calling them if/when we have our next plumbing disaster. I really do trust them and know that I won't be up-sold or taken advantage of!
Thanks Bee's!
Debbie T.
07/05/2021 12:00:00 SA
Thanks to Zane and Carlos for doing a great job repairing our gas line! They we knowledgeable, explaining clearly what needed to be done. They finished up and made sure we knew what they did and what needed to be done next. Great experience.
I can see why Bee's has gotten such positive reviews! After my initial contact with Bee's, Jackie responded to my email for additional information. She was pleasant, professional, and extremely responsive - she got back to me promptly via e-mail and afterwards called to update me on scheduling issues and got me rescheduled for their earliest opening. Jackie - you are a huge credit to Bee's and provide a great first impression of your company!!!
The technicians, Ben and Daniel who cleared my clogged kitchen sink, were extremely professional and efficient, and cleaned up after their work. Ben was additionally accommodating, answered my questions, and also provided their best possible rate. Thank you Ben!!
I would definitely use them for any future plumbing needs and I would have no reservations whatsoever recommending them to any of my friends. What a great outfit!!!
Zane and his Co-worker(so sorry I can't remember your name!) Were fantastic. They were on time, super communicative and helpful. A little pricey but you get what you pay for and the work was top notch. They also maintained distance and kept their masks on the entire time. 10/10 would recommend.
Julio was great! Arrived on time, wore a mask, and quickly fixed my problem. Will definitely use Bee's again!
Bee's is a pleasure to work with. I don't have much to add to all of these stellar reviews. They're right on. Julio arrived on time wearing a mask, took his shoes off, was friendly and professional. He fixed the pipes under my kitchen sink in no time. A great start to my week and now I have a plumber in my little army of great suppliers!!
Helpful, easy to book, and professional. They came out to repair a broken toilet at our house and did an excellent job. The price was reasonable and the techs were very respectful and talented.
Excellent customer service. Plumber scheduled to be here between 10:00 a.m - 12:00. Received a call saying they could come earlier which was welcome news.
Ryan diagnosed the problem quickly, fixed it, and the $25 coupon Bee's offers was appreciated.
I will recommend Bee's every chance I get to do so.
Kay
They were friendly and on time. Got the job done but their prices are high! I used them for one project which was completed successfully, but I didn't do my due diligence of shopping around. I chose not to use them for my second project because the price was the highest of 4 quotes and they didn't give me confidence about the job being completed without any potential complications. It just felt like the plumbers either didn't want the work or really didn't know what to expect. Anyway, I found another company that got the job down for 1/3 of the price and with confidence.
*UOFATE*after the original review I received a pleasant phone call from Melissa. And she showed genuine concerns for my complaints about pricing. They made it right and I will consider using them in the future. They truly care about service!
Jeramy L.
12/03/2021 12:00:00 SA
I called to have my grandmother's hot water tank replaced in her home. Julio was the first to arrive from Bee's plumbing and he was outstanding. Probably the best customer service I've experienced in a very long time. Professional, friendly, and informative, he was great to work with and guided me through the process. The other gentleman that arrived later (sorry I forgot his name) was also fantastic. I would definitely hire them again for future work and highly recommend their services. They were tidy, efficient and did a great job! Thank you!
Bee's is absolutely terrific. My neighbor used them and gave me their info. I first used Bee's last year to install two toilets. Sam came out and handled the work with his apprentice. Just this week I called Bee's regarding a leaky kitchen faucet and Sam came out again. I have nothing but the best to say about Bee's and Sam. Here is the list of everything they did great: friendly, customer-service oriented, quick to respond, quick to come out, good communication ahead of the visit, they double-checked the day before and the morning of the appointment to make sure all was still good, arrived on time, completed the job professionally and successfully, price was as quoted. I could go on and on. Where so many people have horror stories regarding bad contractors, I can say nothing but the absolute best about Bee's. I highly recommend them.
Jan L.
01/10/2020 12:00:00 SA
Loved working with Bee's Plumbing. I had a clogged drain and found this company after a quick search and decided to use them based on their fabulous reviews.
It was a terrific experience from the first call. The communicate great via phone, email, text, etc
My kitchen sink, toilet and tub were all backing and were able to fix it all in the same visit. Plus they gave great advice on prevention and what to watch for in the future and budgeting.
The staff are all so friendly and helpful! I'll be back for more help!
Ian J.
12/09/2020 12:00:00 SA
Bee's came out within a few days when the time finally (and suddenly) came to replace our kitchen sink. We bought all the new appliances and needed installation. We got Julio Garcia and he was absolutely fantastic. Super friendly, very gracious working around both our toddler and an always underfoot dog. He did great work, was very quick and tidy.
The owner has a lot of class and she listens to all her customers!
The receptionist who sets up apts. is great!
Wow, I was extremely impressed with Bee's plumbing. I called yesterday and they were very responsive. Scheduling was easy - the appointment was set up for today. Ben and his partner arrived and got the job done professionally and efficiently. They were friendly despite having to climb three flights of stairs to bring the new toilet up and the old toilet down. Ha! Anyway, I don't usually write Yelp reviews (I typically just read others!), but I felt they deserve one. I'll definitely use Bee's next time.
I spoke with Melissa, and she clarified the cost of doing business, and also explained the manner in which they present bids. Julio does not work on a commission. Just a simple misunderstanding. With that being said, I will definitely keep them in mind for our next plumbing adventure.
We had 2 inches of sewer water in our downstairs bathroom. Bee's came quickly, did a great,clean job and weren't too expensive. The plumbers were personable and dog friendly!!
In a crisis, when any household would feel exposed to being taken advantage of, Bee's were willing to step up and let us feel like we had genuine help.
Communication was clear before, during, and after. We also got some great advice concerning future use of our ageing drains. All work was solid and they cleaned up!
I would give these guys the 100% both thumbs up
Julio was awesome and so was Ashley on the phone. We had a cracked pipe. The quickest they could get us in was tomorrow. She called back today saying they could come early. Julio assessed the problem. He told us we don't actually need to snake the drain (saving us $400). Instead he replaced the cracked pipe and told us to stop using Draino because it was ruining our pipes. He was professional, knowledgeable, honest and had a sense of humor. I will 100 percent use Bee Plumbing for all our plumbing needs in the future and refer my friends too!
Amber S.
06/01/2020 12:00:00 SA
Replaced original water line from the City's meter at the street, through to the house into the inaccessible areas (behind walls). This isn't a job you want people who don't seem trustworthy doing, as it's very expensive, and it requires a bunch of strangers in your home, tearing into your walls. Therefore, I was extremely relieved by Julio's professionalism through the entire process. During the quote, he was knowledgeable and very straightforward. He explained everything in simple terms so I could follow, but also ensured I had a true understanding of the work required. He was never pushy, always helpful. And during the work, he and his crew were respectful of my home. I felt he earned my trust.
Shraddha P.
11/11/2021 12:00:00 SA
We had a kitchen leakage and Julio came in and solved the situation very quickly.
Roxmarie M.
07/06/2019 12:00:00 SA
Fixing up our relative's small, old home that we do not live in, we had a minor flood a few weeks ago after having the sink removed. This week it was hard finding another plumber who had time to take a look, and we were referred to Bee's.
Several reviewers have dinged Bee's for charging to do an estimate. Customers like us are a case study for why a company would do that. We are all over the map with what we are trying to do, and think we should maybe do. I very much appreciate the time they spent with me. Based on how they conducted themselves, discussed our needs and our approach to the projects I wanted to write this review. Thank you!
Erin H.
11/08/2021 12:00:00 SA
My experience with Bee's plumbing started great from the initial phone call. They were easy to work with and communicated very well from the start. Daniel came our to our house to install our faucet and fix a few pipes from our countertop install and he talked us through all the options and made sure we were comfortable with everything. I would highly recommend Bee's to anyone that has plumbing needs!
Valerie G.
08/06/2020 12:00:00 SA
I've had a couple of experiences working with Bee Plumbing and they are great. They've been able to make repairs on the spot (they keep a lot of stuff in their truck), are organized and confirm appointments effectively, are very friendly people, and available when I needed them!
We had water leaking from our garage ceiling so Ben and his partner opened up the ceiling and discovered that we had a cracked CPVC pipe that needed to be replaced ASAP. They came to the house the next morning and replaced all of the old, compromised CPVC piping accessible in the garage. They were so professional, informative and friendly and fixed a couple of extra things (no extra cost) that needed fixing. They made really clean cuts in the ceiling that a dry waller will replace eventually. They also cleaned up after themselves and made the garage floor look better than before they arrived. Out of all the plumbers we've hired over the 21 years in our house, these guys were the best we've had! I will definitely hire them back if the need ever arises.
Shawnalea J.
02/07/2020 12:00:00 SA
I had a problem with a noise that I was hearing and was so worried that I had a big water issue. I called and Josh came out very soon after that call even though they were busy. Ashley was also awesome on the phone and kept me updated on the status.
Josh was very professional and took his time to wait to hear the noise with me and address all of my concerns. I couldn't have asked for better service and I can't believe everything was resolved so quickly.
I'm a fan and will definitely be calling them back in the future!
We've used Bee's plumbing two times now for different services and they provide consistently great service! Each time, the service provider explained the issue, asked about associated warranties, and provided different levels (and prices) for fixes. I really appreciate that they present various options for moving forward and letting us decide.
The first time they came out, our tankless water heater was on the fritz. Matt came out to help us fix it, noting that it was still under warranty. He explained that our brand of water heater frequently has this type of problem and he could call the company, order the part, and return to install the part. He also told us we could replace the whole thing. He gave us prices for each and we went with the first one. When the part came in, we scheduled the installation. We were up an running with hot water after that.
The second time, we had Ben, the owner, come out and check the kitchen drain. Our dishwasher was occasionally not draining. Ben removed some debris from air gap and now it is working.
Back story: we had two other professionals come out to help us with the kitchen drain.The first plumber came by, told us to call a dishwasher repairman, charged us $200 and left. We called the dishwasher repair guy and he said get a new dishwasher because the pump on this one isn't strong enough.
We bought a new dishwasher, months later, and the kitchen drain still wasn't working. Knowing that Bee's did a great job on our hot water heater, we called them for the kitchen drain.
Kudos to this locally owned an operated business!!!
I needed to have someone come out right away to help us with our furnace after we smelled gas and became woozy and sick.
We just bought the house and when the guys came over, I felt really silly since it turned out we actually had an electric furnace.
When they opened up the furnace, they could see that it was brand new. Ben advised us that at the very beginning, the oil left over from manufacturing it would need to burn off, and that was likely the cause. Since there is only a little, he had us run the furnace with all the windows open and air the house out.
The guys checked the *whole house* just to make sure there wasn't another gas appliance.
No problems since! Thanks guys!
Okay so I called Bees Plumbing since buying my new house. The upstairs master bedroom shower leaks outside of the house. When I found out it was leaking I called around and found Bees Plumbing. After receiving the best quote, i scheduled the maintenance on Friday 1/21/2022. At first, you wouldn't think anything of it. Plumber came on time, called to let me know he was 15 mins out. I had to leave for an appointment and he said it was okay to leave so i did. When i came back, the plumber was gone and he left a note saying he was done for the day and would have a second plumber fix the issue since there was mold issue and hard to get to the leak. I called the main office to ask what was going on, but the gal on the phone kept saying her notes shows completed and that they were not going to send anyone out. She even had the nerves to ask me how I wanted to settle the bill. WTF!!! You ruined my house by cutting a section out, didn't finish the job and now asking for money? You're out your mind! Do not go to this fishy company.
Bk H.
07/10/2021 12:00:00 SA
They originally never showed up or called to let me know they were running late. I Canceled another company because I had seen Bee's plumbing had good reviews. Even though they made a mistake they made sure to make it right. The guys that came did a really good job and I was very pleased with the pricing they quoted me. I respect the accountability they took.
Ben was able to repair the leaking faucet and drains in my kitchen and bathroom. He was able to answer my questions and provided great explanations. I would highly recommend Bee's Plumbing.
Water heater died and needed replacement late one Friday night. Zane came out the next morning, completed the replacement. Excellent work, no problems, fixed a few other issues from a previous install. Would not hesitate to call upon them for future work.
We had Matt from Bee's come out to fix a slow drain in our hall bath. They were able to snake the clog as well as change out our old sink trap.
A few weeks later i was surprised to see that the trap itself was leaking when the sink was filled. Called Bees to have Matt come back out and look.
Matt was nice as usually and went right to work. After taking apart the trap he found that my toddlers had shoved toothbrushes down the sink which was causing the overflow to leak. Matt kindly cleared the drain and put everything back together for us for NO CHARGE! You couldnt ask for a better customer experience then that.
Thanks Bee's for the quick followup, care, and attention. Im sure we will be calling soon again for another object stuck in one of our drains :)
Julio and his partner were very knowledgeable, courteous, and professional. They were able to remove and replace the existing unit very carefully without damaging or causing any excess dirt in the interior of the home in a time efficient manner. I'm appreciative because the end-to-end process was very seamless and did not require additional effort on my side.
Melissa and Ashley are also very courteous and have fantastic customer service. They ensure that the business service offering prices are competitive and true to the market rate.
Jason T.
09/10/2018 12:00:00 SA
I had a garbage disposal replaced, and the service was great!
The technicians were very professional and courteous, and received a text message with a profile of the technician, which I thought was a nice service.
The first appointment needed to be rescheduled due to technician schedule, and didn't have major issues with the reschedule as the schedule person was courteous in defining a new date, which was the next day. I do understand that those things happen, when reschedules need to take place.
I would definitely look to have future jobs done by Bee's Plumbing!
Our bathroom flooded late at night. Bee's was out the next day. The plumber Blake was courteous and efficient and took the time to answer all of my questions. Will definitely call again.
Overall great service!
I scheduled a visit to install an expansion tank for my water heater.
The job took Mike and Dan about half an hour to install a T connector and then add an expansion tank. The work was neat and clean. Dan and Mike also showed me how to flush the water heater and turn off the main water supply valve when there is an emergency.
There are two things that I think can be improved.
Punctuality: The visit was scheduled at 10AM. I'm a late morning person. I typically won't get up until 9:30AM. Dan and Mike arrived inconveniently early at 9AM without notice. Later I discovered that an email was sent to me at 8:46AM when Dan and Mike were on their way without saying when they would arrive. Being early is good. But sometimes being too early might not be a good thing.
Quotes: Bee's Plumbing cannot give a quote without an onsite visit. An onsite visit costs $99. I asked for a rough range over the phone but the lady who picked up my phone said she only did scheduling and had no idea of what the cost would be. I looked up on HomeAdvisor how much it would cost to install an expansion tank in greater Seattle area. I was prepared for the higher side of the spectrum: Something around ~$350. But I was still a little bit surprised when I see the quote Dan gave me on site: ~$530 plus tax. At that point, I was stuck: either paid $99 and find another plumber or took it. If such a quote was given upfront, I would probably not have chosen Bee's Plumbing and Heating. I understand that every work is different and it's probably tough to give accurate estimates over the phone. But I think Bee's Plumbing and Heating could offer a ballpark range for typical plumbing works such as water heater installation, water heater expansion tank installation, etc.
Updates: Jackie followed up with me and explained why the early arrival happened and offered me a discount for the installation of the expansion tank. Their dedication to make every visit a 5* visit is really appreciated!
From my original review, you could tell that I was not a happy customer. The fix happened on a Friday afternoon into the evening on a cold dark winter day. On Monday I get a call from Melissa, the owner. She saw my review and contacted me immediately. After the work they performed on Friday I lost trust in the company. However, she was adamant and persistent; and I'll use her words here, to make things right. I personally wasn't sure what they could do for me as they had lost my trust, and I wasn't sure I ever wanted them near my home again. I was going to chalk up this experience as a very expensive life lesson on doing my homework on repair companies. However, they did make a very reasonable offer. They offered to put the cost of the repair and jack hammering of my driveway towards that of the new line, they would then match the other company's price and warranty for a new line, and they would fix the driveway. On paper this is a very fair offer, but I still struggled with the decision due to the lack of trust. In the end logic won out and I decided to give them a chance.
They came out the same day I got the call the access the situation, and started working on the new line Tuesday morning. I will say this. . . the new line was not as cut and dry as everyone hoped. They encountered issues that were not their fault and the line was more complex than expected. I will say that regardless of my personal feelings, they did a very professional job this time around.
The differences:
1. During the first fix, they were an hour and a half late. This time they showed up bright and early.
2. Last time due to the water leak they left a sludgy muddy mess from the driveway to the water meter, onto the sidewalk, into the street. This time I was amazed they were able to clean up all the mud and you wouldn't have known there was a leak at all.
3. Last time they left a muddy hole in my driveway and told me that if they patched the driveway it would be terrible because that's not what they do. This time not only did they patch the driveway, they even offered a very fair price to repave our entire driveway that started to crack because of the water leak. They even made sure to tamp down several layers of gravel to ensure it wouldn't erode and offer structural stability due to all the water from the leak. (I was super impressed because I called several contractors and they told me that this would be required to fix the driveway correctly).
Final thoughts: It was as if I interacted with two very different companies. The one star is for the experience I received originally. The four stars is for the experience I received from Ben (the owner) and his 3 co-workers for all their hard work. Really if I only had the 2nd experience with the company it would be a 5 start review. . .
Called and got an immediate answer and was able to schedule a visit quickly. In our case, we wanted them to come out in a couple days, which was easy to arrange.
They dispatch a plumber with a truck that carries all the parts for a repair OR a full installation. We suspected we would want a full installation, but was happy to let them tell us what our options were.
Our plumber was Matt who was very experienced, really nice and worked with us on sorting out our various options.
Ultimately we did do a replace because our tank was over 11 years old it just didn't make sense to put a lot of money into a tank we would likely have to replace in a couple years.
Matt also brought us up to code with a new water pan and water alarm (our unit was old enough it had not required these when first installed). We are very happy to have this extra piece of mind around any potential leaks in the future.
Matt was very fast and efficient and got everything done in under 2 hours. He was great with our dog, which was a nice bonus.
Would highly recommend Bee's and Matt.
So happy we called Bee's. Mick was amazing. I called in for a dripping shower and had him fix three other project while he was out.
All the jobs were done very well and timely. More than that I felt comfortable having Mick and Steven in my house.
They had awesome customer service, were easy to talk to, to understand what they were doing and even were great with my little boys that wanted to tell them stories.
Response time was quick, service was perfect. Staff were courteous and knowledgeable. I'll definitely hire them in the future if needs be!
Scott S.
05/07/2020 12:00:00 SA
Fast, friendly and professional service. I will call them again for future pluming needs.
Craig P.
06/11/2018 12:00:00 SA
Bee's Plumbing is simply... excellent.
Our tub had sludge back up into it, and we stumbled upon Bee's by chance from an ad on a certain list on the Internet. We checked their reviews here on Yelp, and their website, and decided to give them a call.
Their friendly coordinator took notes of our problem and dispatched a truck to us the next day.
A team of two guys, one with the initials M.A., showed up and performed a root cause analysis. They checked the layout of the house, the fixtures, and wanted plumbing history from us. This put us at ease that they were taking a logical approach to diagnose the problem.
Anyway, they ran a camera and determined what the problem was... and then they jetted the line to get rid of it!
They cleaned up after themselves (no mess, no fuss) and the billing was simple and straightforward.
We hope to not have to use anybody again, but if we do, they are tops on our list to call.
Great company to work with. Easy to make an appointment and good follow-up. Ryan arrived slightly earlier which was nice, confirmed the problem, explained the reason for the leak and explained how it was to be fixed. All done and we are super happy! Would highly recommend Bee's. This is the second time we've used them.
If you would have told me a year ago Mike, your water heater will break in January and cost a bunch to replace, and when it is all finished, you'll be pleased as pie I would have said you're crazy, get out of my laundry room. But you'd have been right.
Julio and Garret were early, no-nonsense, to the point and willing to go above and beyond. I never once felt like I was being sold anything unnecessary. They replaced my ancient water heater, and without any prep, were also able to install a dishwasher in the same trip.
They wouldn't even accept a tip. I insisted and they said, leave a review. So, here it is: Bee's Plumbing is my new go-to. I messaged them on Yelp, got a call within 15 minutes, and they were out at my house within 24 hours. They hauled the old one away, took me to home depot mid-repair to buy a dishwasher/lumber, and now I totally get how they have so many raving, five star reviews.
Rebecca B.
08/03/2020 12:00:00 SA
I would recommend Bee's. They were very timely and gave us good information. I could tell the service people knew what they were talking about. The only reason for 4 stars instead of 5 was because it cost $600 for a project that took 45 minutes. Could be this is totally standard (I didn't get additional quotes) but so expensive! They did a good job on the actual work, no complaints.
Edited: Melissa called me to chat about my questions on the billing and offered to refund $100. She was incredibly kind and certainly cares about her customers! Thanks Melissa!
Lexi A.
08/02/2021 12:00:00 SA
First off, the scheduler who fielded my call was amazingly friendly, helpful, and informative. They were able to schedule my service for Monday after I called on a Friday, and I am so grateful. Zane and his apprentice were efficient, professional, great communicators, and did a wonderful job on fixing my shower, and repairing the faucet and valve. My shower looks way better, and performs nicely, and I can't thank them enough. The pricing was fair, and I will definitely be using their services again if the need arises. I highly recommend Zane and the people at Bee's Plumbing!
Monet S.
02/06/2020 12:00:00 SA
Issue resolved thank you. Please stop calling to up my yelp review. You resolved the issue you are good with me. If you call again I am dropping it to one star.
Great service and quick responses for a clogged kitchen drain. Very friendly.
Unfortunately the plumbing industry is near impossible to indicate honest and knowledgeable contractors when they all claim to be The one to call, and not to freak when you spring a leak.
Bee's Plumbing And Heating are the diamond in the rough, Their crew is extremely competent, friendly, and are truly trustworthy. You know a company is a well oiled machine when the owners are working in the field and going the extra mile to ensure satisfaction, best in the business!
We need more companies like Bee's plumbing!
Eric P.
11/07/2017 12:00:00 SA
Called these guys after my furnace started blowing cold air right when a cold snap hit and it was snowing outside right before the weekend. Called several places, none of which would have been able to come out for several days. Bee's however was able to schedule me that day.
They did great work. They were prompt and professional. They took care to be clean in the house which was much appreciated.
My only gripe? I think their prices are a bit high. Here's what I was charged. You be the judge.
-Hot surface ignition module $673
-Furnace service/tune $205
A quick google after the fact revealed this from a popular website, a furnace igniter repair doesn't tend to be a major budget problem, and costs less than $300 on average.
Bottom line? Really nice guys, solid work, prompt and professional. But overpaying double makes this company a no-go for me in the future and one I cannot recommend unfortunately.
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UPDATE 11/14/17
The owner reached out to me to discuss the situation and she offered me a partial refund. This level of customer service and concern is certainly commendable! I very much appreciate it and I have no qualms about calling this outfit in the future - thank you!
Stacey W.
04/07/2021 12:00:00 SA
Bee's plumbing responded promptly to an emergency services call and was able to schedule me the very next day. Sam Jr. and his coworker were able to quickly and efficiently diagnose the problem and recognize there was a more systemic issue going on (expansion tank busted) as this was the third plumbing issue we've had in a year. They reduced the pricing a bit on the spot and took photos of everything they did. I may have finally found my go-to plumbing and heating company. Thank you!
We needed to have a gas plumber come and make sure the gas line feen for a bbq was operating well and in good condition. They were fast, responsive, friendly, and actually did not charge us for such a simple visit. These guys are great! I'll be sure to call them next time I need plumbing/gas repair help.
our garbage disposal was dying a slow death so we hit up a bunch of the highest rated plumbers in our area, using the yelp system.
bee's plumbing responded 1st with an appt in 2 days & were upfront about the costs.
the 2 guys who came were personable, professional & efficient.
i am adding them to my rolodex.
We really appreciate Bee's Plumbing for their professionalism and efficiency. They were able to schedule a same day visit, Sam Snr and team came on time and were wearing masks. They were able to give a full diagnosis of what went wrong with our toilet, gave us different options and most importantly, pointed us in the right directions and professionals to solve our issue. It turned out we had water damage and he didn't suggest us to fix anything till we get that sorted, linked us up with a contact on the spot. We are very grateful for Sam and his team for their help!
Update & Last Edit - I'm done playing games with this company. It's sad.
Full Disclosure - I contacted 4 companies over a period of a couple weeks for my plumbing issues. One of the companies was Bee's. One of the other companies I hired. One of the companies was too busy to come over and provide a quote. All together, I received 3 quotes.
I didn't wake up and decide to 'slam' Bee's plumbing. I left an honest review. They didn't like it.
Great thing is I have records of my phone calls and my emails with them. These things happened. Yep...we chatted by email and by phone. Phone with Ben & Melissa.
I have a few issues with this company
- They used a scare tactic with my pregnant wife. Turns out they have super powers...much better than carbon monoxide detectors. I should tell Nest to go back to the drawing board and figure out why a human can detect a gas that has no odor but a specialized gadget fails every time.
- Their pricing was outrageous. Their initial feedback to me was they had a bad day. My response was I don't buy it. Bad day does not equal rip you off pricing. Bad day equals bad customer service. I never heard back on that.
- They Facebook stalked me. Yes - I was looking for an honest and affordable plumber in August....but it was in the year 2015. I found one. He did a great job. This time around, he was booked out pretty far and when you have sewer issues, you can't really wait.
They can't accept responsibility for their actions. They pass the blame.
Anyways, read the rest of my review. PM if you want more info. Happy to share the actual quotes or our email conversation.
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I've never written an update before on a review but I think this business deserves it. I would still strongly not recommend using them.
- After leaving my review I was contacted by the company immediately wanting to make a trade. They would do provide free labor if I paid for the parts as long as I removed my review.
- they contacted my wife several times asking me to call them and remove my review
- Melissa actually emailed me and told me she was browsing my Facebook page. What business stalks their customers on Facebook?
- I mentioned several times to them that I thought their prices were highway robbery. The first time she actually addressed the prices was today in her reply to my review. Every other communication with her she just glossed over that fact.
Also after leaving my first review I was contacted by a half dozen Yelpers who had done business with this company who told me they were requested to remove their review and they inquired if I was contacted as well. It seems this company has a habit of making trades to get rid of bad reviews. This would mean that their rating on Yelp is artificially high due to this.
I think it's a bit funny that Melissa thinks their bid was a little high. $5k for a hot water tank install? There was a thread on Nextdoor recently where people were sharing prices. The average price was $800 (about 30 people replied). One person paid close to $2k. Those are installed prices.
I also still stand by my scare tactic that they used with my pregnant wife. Melissa's comment on the CO is not even close to factual. Here is her quote: When Ben arrived, he inhaled a large amount of carbon monoxide.
Here's the funny things with that comment:
- Ben told my wife that you can see or smell CO so she wouldn't know if there was a leak until it was too late and she passed out (which is actually true. CO is known as the silent killer. There is no way to know it's there. I guess Ben has super powers
Work was excellent.
I think prices were a bit high, so I probably won't call them again.
Here's the bill, so you can draw your own conclusions.
(I knew the bill ahead of time. Just did not know how long it would take. I could have passed on the job, and just paid $100 for the visit and quote.)
Installed dishwasher air gap on kitchen sink. $354
Installed premier pullout spray faucet on kitchen sink. $683
Removed old instahot heater and faucet. $380
Capped an obsolete pipe under sink. Free
Job took two men three hours.
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Addendum
They called me after reading my review and discounted their bill $200.
I am impressed with their concern.
This is one smooth operation Bee's Plumbing and Heating is running. I'm blown away by all the images/texts/emails/updates I got before and after the service I received from Julio.
For months I've been dealing with a leaky toilet issue to where I've just left the toilet turned off.
I reached out to Bee's Plumbing yesterday and they quickly scheduled me for the following day. I got a text and call when Julio was in route. The text also had a nice bio and pic so I knew who was coming.
Julio and his apprentice were clean, tidy, and professional. Very stand up guys! They quickly diagnosed the problem and clearly explained what they needed to fix and how much it would cost.
Thanks for a great job well done!
Great company! From Suzanne who helped up set up that appointment and confirm the work we needed, Ashley who helped schedule the appointment and keep us updated to Ben Lee, our plumber, everyone was fantastic and friendly. Ben was very communicative and detailed in his estimate and explanation and kept us informed throughout the process until the glue was dry on the last seal. Very grateful for their experience, how they conveyed their approach to solving our problem and especially with the work that was complete. Thank you Bee's Plumbing and Heating!
Lynn H.
05/06/2018 12:00:00 SA
When the plumber we had scheduled a pipe repair with did not show up I called Bee's. They got back immediately & could schedule the next day but lo and behold the first plumber showed up. Late. For an emergency job.
We didn't actually use Bee's Plumbing but appreciated the quick response & follow up calls.
Seems like a professionally run company that I wish we called to begin with.
Amazing service! This review is long overdue. We had my grandmothers bathroom drain redone and Bee's plumbing did a fantastic job.
The gentleman that came out was so accommodating. At first he tried to fix the existing pipes, but after that didn't work, he suggested reworking the length that was corroded. That drain had given us grief for years. It now works perfectly.
The service took about 2 days and ended up being very reasonable. Unfortunately we moved out of the Seattle area, but would love to find a plumbing company on Pierce County just like this one.
Paul A.
09/12/2019 12:00:00 SA
Final Update: Melissa, one of the owners, called me this evening and explained to me the reasons for the costs and empathized with my situation. She treated me extremely well and did everything in her power to make things right. Her dedication to her customers is exceptional and admirable.
Updated Review: I called Bee's plumbing to discuss my bill with them because of high costs for what was under $100 in parts and about 2 hours of labor. My bill total for replacing the toilet wax seal, float ball, and figuring out what was wrong was originally $917. Pulling and resetting the toilet alone was $468. Float ball was $125. Inspection to figure out what's wrong cost $225. Dispatch fee was $99.
Sam discounted the bill by $275, bringing the total to $708. The dispatch fee was discounted by Sam only after I left a five star review for them, when I was told it would be applied towards my bill originally (the company confirmed this shouldn't have happened and apologized).
They also apologized for the tackiness of their plumber Sam Sr asking for a five star review in order to knock off the $100 dispatch fee. They discounted my total bill to about $500, which I do appreciate greatly. They did good work and completely fixed the problem, but this high cost encourages me to try another plumbing service.
Original review: Sr. did an excellent job and kept me informed of everything that was going on all along the way. Extremely polite and handy. Appreciated the extra effort he went to make sure the repair was done right and the leak did not persist. Thank you Sam and Bee's!!
Betty J.
01/02/2020 12:00:00 SA
Mick and Garrett did a fantastic job installing both a new furnace and a new water heater. I came home after Christmas to no heat in the house and my water heater about to rust through. Bee's was extremely responsive and scheduled Mick and Garrett to meet with me the next morning. They took out the old, failed equipment, miraculously fit the new water heater and furnace into my cramped little space, all the while answering my many questions. They were friendly, competent, and professional. Special thanks for the little fix you did on my stairway door! That is truly going the extra mile and that kind of customer service keeps people coming back. Thank you Mick! Thank you Garrett! :-)
Varun B.
09/01/2017 12:00:00 SA
Hiring folks for services where you're not an expert and you're really unsure if you're going to get ripped off can be nerve-wracking. My garbage disposal was not working, and I contacted several places. Melissa was the only one to first suggest that I try the reset button on the garbage disposal before she comes out, basically offering advice which would cost her money since if that worked, she wouldn't be needed. Nobody else suggested it, and they instead rushed to book an appointment with me and charge me a minimum fee.
Thank you, Melissa, for your incredibly awesome customer service. You've won a customer for life!
Lester C.
06/03/2020 12:00:00 SA
Our kitchen faucet developed a leak. The Bees responded promptly, and after a quick assessment, replaced the faucet. The team was professional and efficient. The owners were also quick in addressing a billing issue and resolved this immediately. I would certainly trust them for a future job.
Rebecka M.
06/03/2020 12:00:00 SA
I called Bee's over Memorial weekend. The kitchen sink, trash compactor and dishwasher were backed up and unusable. I tried for an entire day to get things unstuck with zero luck. Sigh, had to call the plumber.
Bee's came out to the rescue. Adam and Blake showed up with masks on and ready to go. It took a few hours but they finally did it.
Adam and Blake were pleasant, careful of our floors, and took great care to do the job right. I was pleased with their competence and ability to do the job without leaving any sign behind that they were here. They even cleaned up our floors where they thought they got some debris.
Stellar service!
Great tech's. I needed to plum in a gas line for a new stove. As a team, they worked hours to plum the line in. They were awesome and very clean install. I would use them again. They also were available immediately vs some companies. They are highly rated according to Yelp!
Bee's were great in responding to my concerns and have since cleared the matter. They were quick to respond to my mail. There company rep contacted me and after hearing my concerns they resolved the matter.
Adi H.
07/08/2017 12:00:00 SA
I had such a great experience with Bee's Plumbing and Heating. I called this morning while I was on vacation and got Melissa on the phone. She was so polite and helpful.
My tenant had a leak someplace in the ceiling. They figured it was coming from the shower above but they were not sure.
I didn't expect same day service but Bee's got someone out the same day. Melissa was very clear on timing and costs before they even arrived.
Upon arrival, the plumber Ben, located the leak and it was actually coming from the toilet. He was able to repair the wax seal and got us a referral to a drywall guy. He kept us informed during the whole process as well.
Ben was so quick, he cleaned up after himself. The tenants were so happy with no complaints.
Next time I have a plumbing issue, I know exactly who to call! Very happy with this company!
Monica Z.
11/11/2021 12:00:00 SA
We scouted out numerous plumbers for a plumbing job. We had no show plumbers that were suppose to come out to do an estimate. We had other plumbers who just didn't follow up. When we reached out to Bee's Plumbing, they came out and provided an estimate. I could tell they would be great at communicating as they would text, email and even call us to confirm the appointment. When Garrett and Marco came out to do an estimate, it was for a re-plumbing to the shower, replacing a 91 year old cast iron bath tub and putting up new shower trim, and remove the drum trap. We told them we didn't want any new holes in the walls. Garrett did tell us to do the job right, we would probably need to dig out a little section in our wall regarding the drum trap. (Other plumbers didn't tell us that.) We trusted Garrett's suggestion and as long as I knew in advance, that I would have a hole to re-plaster, I was fine. We also told Garrett that they couldn't jack hammer our cast iron tub out. We needed it cut out as we didn't want our plastered walls to be damaged. We also need Bee's Plumbing to be flexible with our tile company as the bathroom shower/tub area was being re-tiled. Bee's plumbing was very flexibile. When Garrett and Marco came out, they cut the tub in 6 pieces, took down the old piping to the shower and took out the drum trap. We expected that we would have some tiles on our floor get damage with the cutting out of the tub, but we were pleasantly surprised that no tiles were damaged. I was very please with that! They did a fabulous job installing our new tub! After they left, we need the tile setter come in to do their job before Bee's could finish putting up the shower trim. I was worried at one point that our tile setter measurement was off with the shower trim. Stephanie at Bee's Plumbing was great in asking Garrett to come out for 5 minutes to do a quick measurement to help ensure me that I didn't have a problem with the tile and plumbing measurements. Once the tile job was done, Garrett came back out and put up my shower trim. Overall I am very pleased with Bee's Plumbing. Garrett and Marco were great. Stephanie was great and patient with me when I needed some help or questions answered. Their communication for trips out to the house was great. Each time, I got a text, email and phone call as follow up. I highly recommend Bee's Plumbing. I will definitely use them again and will ask for Garrett!
I don't know what to think with this company. I called to discuss having a technician come out for a relatively large ($25K- $30K) furnace replacement and ducting job and was turned down. I was told they are not taking any heating or air conditioning jobs or calls at this time. I let them know this is a large job (in our opinion) and we aren't necessarily looking to have the job done right now and would like to keep Bee's plumbing on our list of potential businesses to work with. I asked if we should call back when we're closer to ready to see if they are taking those jobs and was told, I don't know, we don't have a timeline.
Brian E.
07/06/2017 12:00:00 SA
Overall, a very solid experience. Ben did a great job, and although he happened to be running a little late, Melissa kept me informed on when to expect him, and gave me a heads up call when he was on his way. They were apologetic but didn't make any excuses, so solid communication all the way.
Ben had all of the proper equipment, wore booties to protect our carpets (which don't really warrant protecting, but it was a nice touch). He was friendly and willing to work with us to save money. He was also obviously knowledgeable and volunteered some good tips on how to deal with some other issues we were experiencing.
The only con is that they aren't the cheapest shop in town, but you tend to get what you pay for. Their prices seem about average for a fully licensed, insured, well-trained plumber.
Dan and Josh did a fantastic job and were very friendly and helpful. Very prompt and professional. They fixed our problem and gave us advice for how to troubleshoot in the future. We will definitely use Bee's Plumbing for all of our future plumbing needs. Highly recommend!
After a disappointing experience with another plumbing company with which I scheduled to repair a leak, and the twice delayed appointment, I called Bee's Plumbing. I was given an appointment for the next day. Amazing customer service. Communication was efficient and timely. When the plumber arrived, he completed the work skillfully and professionally-- on time. Although the job was not complicated, he respected our home and our little dog. Thank you.
Megan Y.
10/02/2019 12:00:00 SA
As you've read from others, Bee's will negotiate with you if you're unhappy with your price. We got a call from them right after posting our original review to see how they could make it right. They care very much about their reputation and are willing to work with you on a fair price. Ultimately we're content with what we ended up paying and the work that was done but keep in mind there may be hoops to jump through to get to an industry-comparable price.
gracie c.
01/04/2021 12:00:00 SA
Although we didn't use Bee's Plumbing today I give 5 stars for their customer service, honesty and professionalism. From the moment they answer their phone and schedule your appointment and leave your driveway they are professional. We wanted to get a drain cleared but unfortunately needed a lot more work than we planned today. Our technician Julio was on time and honest. When we are ready to get the job done we will definitely be calling them again!
Adrienne C.
04/09/2020 12:00:00 SA
UPDATE: Received a call from Melissa the owner about my experience. She was very understanding and concerned about my experience. She assured me this was not the way they conduct business and let me know that they would speak with their technicians. She has agreed to refund my service call fee since I have decided to have my toilet replaced. This company really does care and deserves their high rating.
Just had Bees Plumbing come out and give me an estimate for fixing a fill valve and possible flap. My toilet was also wobbling because the bolt needed to be secured to the floor. The plumber told me he did not know if that was the case until he removed the toilet when you could plainly see that from looking down. Was told they would have to remove the toilet to check something and then replace it for $500+. Then they could deal with the flap and fill valve for another $500+. In looking at estimates on Angies List and other sites the cost to install a new toilet should be between $150-$250. A new toilet costs between $100 and $200. So a brand new toilet plus installation would cost under the $500 that I was going to be charged just to remove and put back the toilet. So very disappointed especially since the reviews were so good and they were a neighborhood plumbing business that I was trying to support. Luckily I am only out the $99 for the service call which I will add to my out of pocket cost for replacing the toilet and getting it installed.
Rob M.
09/12/2019 12:00:00 SA
I just had Bee's Plumbing out to service our furnace. They did a thorough job and talked through several questions I had regarding installing A/C and upgrading our water heater. This is a family owned company that truly cares about their customers. Highly recommend them for your furnace and plumbing needs.
Yesterday our basement flooded. It was awful--and it happened right before Thanksgiving, so lots of plumbers said they couldn't make it out until after the holiday. We were lucky that Bee's could come out first thing today. Sam and his assistant were very sympathetic and professional, and we appreciated that they walked us through what they were doing each step of the way. For example, when they use a camera to look for blockages, they ask you to take a look alongside them so you can see what they're talking about and understand the recommendations they are making. I also really liked that they explained the different options available and didn't use any hard sale tactics. They helped us figure out a good short-term solution for our plumbing woes, and now we are now working with them to figure out a good longer-term solution.
Sam Schwab was my tech/plumber. Professional, courteous, and honest. He was clear and concise and very upfront with all procedures and fees. Stand up guy.
Austin W.
03/05/2019 12:00:00 SA
***CAVEAT*** I have not used this company, they have great reviews and I suspect they do good work. My sole reason for 2 stars is to ensure other consumers notice the review and read below.
They also agreed to come out and not charge for an estimate as a one off. If they win the project I will update this review accordingly.
They charge you for an estimate -there are plenty of other plumbers from very reputable companies in the area who do not charge for estimates -I encourage people to look around.
There is no reason to charge for estimates when the majority of your competitors do not.
Jon M.
03/12/2020 12:00:00 SA
We've used Bee's Plumbing & Heating twice now over the last 9 months. The first time with a leaky toilet and an expansion tank addition. The second time for a furnace issue. (New house, well new to us ;)). Two different teams, same excellent results.
My wife and I are quite picky about whom we let in our house and we expect excellent results. Bee's team made us feel comfortable and got the work done quickly, nicely, and with explanations.
Highly recommend Ben and his team.
Yuxing L.
12/02/2020 12:00:00 SA
Highly recommended. Very professional and easy to communicate. Thanks for cleaning up the area after installing the new water heater!
Great quality service and very timely. Julio and Taylor both came in and fixed our toilet leak in our business and now we are back to normal! No more leaks! It also did not interfere with business!
They both were professional and great listeners. Both gentlemen also were very kind in explaining what we need to know. Most of the time people do the job and just leave without closure, it leaves people like me hanging. They took the time to listen to me and answered my questions.
I recommend them if you need quality and timely work done, these professionals will take good care of you!
If I can give more stars I would! The office people are wonderful as well! Melissa answered my phone call and worked quickly to get my communication to her team. Awesome all around!
The day after writing my review, a very respectful lady who is one of the business owners called me. She listened to my experience and she said she will issue a 900$ refund. I received the refund yesterday, and as the only complain was with the pricing I am updating my review.
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I had a leak in my main line from the water meter to my house. I had noticed that a 2meter x 2meter in my front yard is wet and soggy and I had high water bill. I searched on Yelp and I found Bee's pluming with very high rating. I contacted them and they scheduled an appointment for 3 or 4 days after my call.
A plumber with his apprentice arrived on time in the morning, I showed them the exact wet area in my front yard and they had around 1h discussion with the head quarter about how to locate the exact location within the 2meter x 2meter area, they talked about different options and gave me very different quotes which made me very nervous as I didn't have much experience with water leak and potential fixes. They ended up attaching a device to my laundry line inside the house which injected air to the water line to find the exact location of the leak in the front yard. They found it, diged the ground and fixed the main line. They left 12pm. for 3 hours they charge me 1,800$. unbelievable 900$ for finding the location of the leak! and another 900$ for digging the ground and fixing it.
The service was good but this is very over-priced. 1800$ for less than 3 hours work? I was not an experienced house owner. when I come back and see the high rating for Bee's on yelp I just feel the rating is not real.
Mark O.
03/04/2020 12:00:00 SA
Good communication and great follow up! I didn't end using them, but I would consider them in the future
Our whole experience was great! From the welcoming scheduler, reminder info, they even sent a technician bio prior to their arrival, and the plumber was great. Sam went above and beyond while fixing our toilet. We'd highly recommend them and have now found our plumber.
Dave L.
11/10/2019 12:00:00 SA
These guys were good. Mick and Garrett came and I would request them again. They did a routine furnace service and an install of a thermostat. They also told me things to watch out for with my older furnace. The scheduling was a little wonky....the office would call and try to reschedule but didn't have a proposed reschedule time... but then they ended up sticking with the original time. But all and all and goid exoerience
Tiffany N.
11/07/2019 12:00:00 SA
Bee's did a fantastic job installing our whirlpool tub! Mick and Garrett were friendly and professional and even though some challenges came up, Mick knew what to do to troubleshoot the issue. The work area was left clean and tub was installed perfectly. We're looking forward to using Bee's to complete the plumbing work needed to finish our bathroom remodel. Thank you Bee's!
We had a major sewer back up Monday! Beyond scary and stressful!
We were completely out of service, i have a 1 year old and 3 year old at home, my Parents were coming for vacation. It was the absolute worst time it could have happened! But the owner, Ben, quickly jumped on our project.
My husband and I live near Bee's Plumbing and Heating. Over the last 3 years we have gotten to know the owners and their employees very well as they come and go and have serviced many of our neighbors. Knowing and seeing their prior abilities and interactions, it was an easy choice who to call first when we starting having plumbing troubles.
The sewage back up was so bad that it was just filling up our back yard with sewage waste. It was horrific.
Bee's was totally booked but the owner himself spent 3 days working till midnight to clear our sewer after all of the other prescheduled jobs were serviced.
We had multiple breaks in our line. Ben worked with my husband on next steps to help us save some money on the project. Ben did not even charge us for the 1st two days of service.
Ben was fully equipped with all the cameras and drain cleaners which he used to clear the line and then he did a repair on the side of our house. Additionally, he installed a cleanout on the outside of the house so we could clean our line out again if it clogged in the future.
In the end, we found another big break which was in the cities right of way. Could have been thousands of dollars for this repair but it was on the cities side and the city is fixing the the larger break at no costs to us! This was a miracle and we're lucky that we had Bee's to help navigate us through this plumbing nightmare.
After hiring many, many servicemen, i can say that this is an extraordinary operation. Ben and his company place customer experience above all else and making money is just a bonus to doing what they do.
Best experience ever Bee's Plumbing and Heating!
We were so happy with the work that was done! Julio is an excellent plumber. Helpful, knowledgeable and professional, plus really nice! We have a very old bathroom sink which is pretty cute, but isn't that easy to work with, but he was able to fix it. We'll be calling him again when we get around to replacing it! The person at the appointment desk was also wonderful. We highly recommend for your plumbing needs!
I feel really bad taking so long to write this review. These guys were AWESOME!! Back on February 27th Mick and another gentleman (I forgot his name) came to check out our heater. It was shutting off in the wee hours of the night when it was the coldest. Once the air around it started warming up, the heater would kick back on. So when they got here it was working. Kind of hard to figure out why a heater isn't working properly when, at the time, it is working. So he gave me some options on what we could try to do. I decided to have him service it, clean it and test it. It was pretty dirty, embarrassed to say. It hadn't been cleaned since we bought it back in 2013. He took pictures documenting his work and the readings on his tester. Just from the readings on his tester, it was obvious the furnace was working better after he serviced it. Not only did they take care of the furnace, they fixed the latch on my gate! The latch was hanging down because a screw was missing. They replaced both screws and the latch was more secure than it had been in a long time. Both guys were very personable and professional. They were very customer focused. I never had the feeling one can get at the service station in a car dealership. Like they're going to try and sell you way more than you need. These guys were great! I will recommend them to everyone and use them for any future needs. Thank you Bees Plumbing & Heating! Thank you Mick!
Víctor B.
08/04/2017 12:00:00 SA
I can't speak highly enough about Bee's Plumbing and Heating! We had what looked like a small leak that ended up being a line that had been seeping for days until it started seeped to the sub-ceiling. Melissa was able to get us scheduled the very same day and had Ben at our house within hours.
Ben was very polite, knowledgeable and had all the tools needed for the job. Within a few minutes of arriving he had isolated the issue and fixed it. He also verified our plumbing, main line and noticed other potential issues. He was not pushy at all, gave us a us free estimate for the other work that will need to be done at some point and he even got us in contact with a moisture control specialist to help us dry our house because of the damage that had happened because of the leak.
While price may be somewhat high, plumbing is not something you want to skimp on (believe me, it will cost more down the line if the job isn't done right the first time!) and Ben stands by his work offering a 10 year for a project such as the one we will need down the line. He's very professional, cleans up after himself, comes with booties to not drag dirt in to the house, he will answer any and all questions you may have and is looking out for YOUR best interest.
I will def. keep his card and contact info for any/all plumbing issues we might have in the future. Very pleased customer.
Andrea T.
12/06/2019 12:00:00 SA
Mick and Garrett were both professional, knowledgeable, and accurate with work estimates. The work time was a breeze, they completed two critical installs/repairs in the same day. I loved how easy talking to them about our home was, as well as the great ideas they came up with for future projects we will need with cost effective ways to update our older home in West Seattle.
They always showed up on time, with a smile, and were a pleasure to work with. I found the office staff to be friendly and expedient when booking appointments. I also appreciate that the invoices are clear for insurance documentation.
While no one ever wants to need a plumber, they will be the only one I call when I do.
John F.
10/09/2020 12:00:00 SA
Bee's Plumbing is fantastic! When my scheduled plumber was unexpectedly unavailable to repair my home radiator, Bee's reached out to another company for me, and paid for an emergency repair! They really care about their customers, providing such excellent service. I'd give them 10 stars!
We had a great experience with Bee's Plumbing. We live in an old home and my husband and I knew we had issues to bring the house up to code. Julio was our technician and he was extremely professional from the time he showed up to our house, to doing the work and going over everything with us at the end of finishing his work. There was a bit of a misunderstanding with the work and what was scheduled, but Julio was more than accommodating and told me he would stay and do all the work we had discussed during the bid and he relayed that information to home base. I was so thankful that I didn't have to wait a few more days until he could come out and do the rest of the work we got an estimate on. Julio and Matt were a great team. They got right down to work, was very considerate, knowledgeable and did a very great job. I was also impressed with how organized and clean they kept their work space. Overall, Julio and Matt were amazing technicians. My husband was very impressed afterwards. I will highly recommend Bee's to family and friends.
What a wonderful experience. These two guys showed up early. Good for them. They made me feel very special and completed the job quickly. I was so relieved. Difficult to know who to call when you need a plumber. If you need a plumber please get a quote from them.
I scheduled a routine drain cleanout that I have done annually with other plumbing services for years. I was quoted that the work would be at least $99 for just the visit. I scheduled the work and paid for an Uber to get home in time for a 3:00pm window start. I received a call that they were close by my home on another job at about 2:15pm and that they should arrive close to 3pm. They arrived at 4pm and proceeded to quote over $400 for work I've had done for $130-$200 in all my past experience. I showed them the receipts for some of the past work and they wouldn't budge on the price. Lost work and an Uber ride later and still no drainage! Hire these folks if you are desperate and don't care how much you pay! Otherwise, Fritz's Drain Service is my highest recommendation!!!
UPDATE: I received a call from the parent company. They apologized and said there had been other complaints about Jordan, the plumber who was scheduled. I had already booked another appointment with Fritz's Drain Service so I was offered compensation for my lost time and the cost of the Uber. A bit later I received a second call and was offered that the owner would personally come over this evening to do the job. They offered the service for free, but I said no... no one works for free in my house. Fair is fair and if they are willing to make this right, I'm willing to cover it!! I'm definitely a fan now. I'll have to cancel my other appointment, but I'm very happy that these folks have the kind of integrity that gets my highest recommendation!
Nice people, quick to respond and provided a very fast, written quote on their proposed work. I did not end up using them.
We just finished a full replacement of our plumbing in our 1940 rambler with Bee's. Our experience was amazing. Matt was extremely knowledgeable and wonderful to work with. They were fast, affordable and focused on doing the best work possible. I highly recommend them.
Richard T.
04/09/2018 12:00:00 SA
Really happy that I found Bee Plumbing and Heating here on Yelp. They were quick to respond to me out of the three other different companies I contacted and they were able to schedule me an appointed with no problems. They contacted me frequently to remind me of when they will come and even when the technician will arrive within half an hour. The technician was good about looking over my place and not finding any leaks plus they didn't charge me since there wasn't any problem they could find out currently. I had a water problem that spread from my kitchen to the dining room area. Really good honest company to work with and I will be working with them in the future if I have any other plumbing issues.
Amazing plumbers. Their plumbers are very knowledgeable, respectful and don't try to oversell you on services. They are honest about their assessments and just want to offer a good and reasonable service. We had tried another plumber before these guys and bees blew them out of the water. As long as we live in the area they have earned us as a loyal customer. Highly recommended.
I upgraded my previous rating based on an additional follow-up call with Bee's. They listened to the concerns I had with one of their employees and more than addressed my issues regarding a fair price for work performed. Thank you, Bee's.
Bee's is exactly what you want to find in your local plumber - reasonably priced, quick turnaround, attention to detail, and care for the customer. We called a bunch of different plumbers and Bee's was the only one that could come within 2-3 days and wouldn't nickel-and-dime us on the work.
I contacted Bee's because the shower handle in the upstairs bathroom of our townhouse had grown extremely tight to the point it was nearly inoperable. Upon showing up, they were up front with the risk that they might have to go through the wall between the 2nd and 3rd floors to fix it. Also, the cartridge that was needed was hard to find. They left and shortly after had the required cartridge and went to work. After a bit of a struggle, they had it figured out, didn't need to bust through the wall, and I was charged the lower quote. While here, they also adjusted the water pressure which was too high for our system, all without added charge. They did a GREAT job and followed all pandemic procedures. I highly recommend Bee's and will use them whenever needed in the future.
Farhood F.
07/05/2018 12:00:00 SA
I used bee's pluming for a catastrophic basement flooding which occurred on the first few weeks after moving to my first home. I was told by another Plummer that I have had an obstruction in the sewer and need a snake to clear it. I called bee's plumbing. They fit me the very next day despite their busy schedule knowing that we had no running water in the house. Here is how they gained my trust. Instead of starting with the costly snaking procedure as it was recommended by another company, they started with a simple trouble shooting. Come to find out , there was no obstruction to begin with. My sub pump circuit breaker was non functional. They were very professional and prompt. I would highly recommend this company to everyone.
Called initially for a furnace service but before they arrived our furnace fan went out. They immediately found the problem, had the parts to fix it with them on the truck and were able to get everything completed within 2 hours. Extremely satisfied with the work and the communication we received.
Halle L.
11/08/2018 12:00:00 SA
I needed to have some work done on a gas line fitting so my new stove could be installed; I called at least 10 places, who all either couldn't fit me in for weeks, didn't call back, or had stopped doing this kind of work. I finally called Bee's, and they booked an appt. for 2 days later!
On the day of, they called to let me know Mick was coming out in 20-30 minutes and sent a text with his bio and picture, so I'd know who was coming into my house.
Mick and Stephen arrived on time, and discovered I needed a new gas line installed, as the fitting I had was an unusual one that wouldn't fit the new stove. Thirty minutes later, it was done and Mick evened the feet of the stove so it would rest evenly.
They showed me where and how to turn off my gas, something I should have known but didn't. They were polite, respectful of my wood floor, and now my new stove works!
Barb L.
08/07/2019 12:00:00 SA
Mick and Dave came today to unclog our kitchen sink. They arrived as scheduled and we discussed the situation. They told me the estimated cost which was also the final cost. Mick explained his work as he cleared out the line. Finished in one hour and cleaned up as they went and at the completion. Very satisfied. Would hire them again
George Buley
OK. The bottom line is, even if you do not agree with pricing and policies, the true test of a company is if they sincerely do everything they can to satisfy all of their customers. After I made my post, I immediately received a call from Bee's wanting to discuss my experience and to know what they could do to make it right. They gave me a credit for the $50 I had paid for the estimate. I am impressed.
ORIGINAL POST:
I asked them what their hourly rate was. They said they do not quote an hourly rate but come out and give you an estimate. Of course, it costs $99 for them to come and give you an estimate. Their estimate was very high which I told them. It was interesting that they immediately offered to reduce the price by $100 which was still extremely high (I have had this work done before). I had one of their $50 discounts; so, bottom line, I paid $50 to find out that their prices are excessively high with no actual work being performed. Interesting way to operate.
Just flat out amazing. Great communication between the office and my husband. Two check ins to ensure that we knew they were coming and they even texted us Julio's picture and bio before he arrived. I cannot say enough great things about Julio. He was on time and friendly. He walked the house with me to check out the issues. Luckily what we thought was a leaky dishwasher ended up being a simple silicon fix. Julio's first diagnosis of the leaking bathroom faucet was a worn out gasket. He quoted the price before getting to work. Once he started he came back downstairs to let me know that it was actually just loose and the gasket was fine. I could hug him for saving me over $700. Funny, kind and honest. I would hire Bee's and Julio again without a second thought.
ian d.
01/09/2018 12:00:00 SA
My garbage disposal was leaking around the holidays and Bee's was very easy to schedule with over the phone. They also sent a confirmation text with the name and photo of the technician. He arrived the next day as scheduled and it took two seconds for him to diagnose the leak. That was all great.
He then proceeded to quote an additional $850 for parts and labor. That seemed very high compared to what a google search returned for installing a standard 1/2 HP disposal so we parted ways and I scheduled an appointment with another local Seattle business who completed the job hassle free for $450 parts and labor.
If you look at my history I don't normally leave reviews but I felt the need to share this discrepancy. They seemed like nice people but the pricing was not aligned with the other Seattle plumbing companies I spoke with.
The business owner called me after my initial review posted and explained the technician's behavior was not acceptable by the company's standard and he is no longer with them. They also refunded me part of my payment. Thank you for making things right!
I had Bee's Plumbing replace the bathtub drain and overflow in one of our rentals. They came out and looked at the job without charging anything. They diagnosed the job and provided a competitive bid for the job. We gave the go ahead to perform the work and they came out right on time with a notification ahead of time that they would arrive. I dealt with a very nice and honest plumber, Julio, who took care of the job within the time specified. Afterward he called and discussed the repair and answered any questions. Great company, highly recommended.
Our toilet is only two years old but was constantly running and Julio came to the rescue and fixed it in 5 minutes. I really appreciate Bee's quick response and I greatly trust their work, I would highly recommend Bee's!
Excellent response time! We had an emergency drain clog at our rental property and my husband was out of town. I found Bee's through Thumbtack.com and, within minutes of my request for a plumber, Melissa contacted me. It was about 8pm so I didn't expect to hear from anyone until the morning (at the earliest). I was so relieved when she was not only responsive, she was so incredibly helpful as I tried to get enough details from my husband who was on the East coast. She was patient and able to schedule a plumber first thing, the very next day! The plumber was right on time, actually early, and did a great job of communicating with my husband. He was able to fix our drain and take payment right over the phone. Very professional. These guys totally saved the day and were absolutely fantastic to work with. I think I've found my 'forever' plumber!
Christina W.
01/09/2019 12:00:00 SA
I have had Bee's service twice now, for a water line problem and now for a heater problem. Both times they have been quick, professional, friendly, and most importantly, they fixed the problem! Highly recommended!
The kitchen and bathroom sinks were not draining. Bee's was very responsive and came out on a holiday weekend. Before they arrived, I got an email informing me they were on the way, with a photo of the technician (very nice touch). Julio and Garrett showed up early and were in and out in less than half an hour. They fixed the issues in a jiffy and were so professional and efficient. Bee's also called a few days after the service in order to make sure nothing else was wrong and I didn't need any follow-up service. Bee's is now my go-to plumbing service and I will be calling them the next time I do something stupid again like get a screw stuck in my garbage disposal. Special thank you to Julio and Garrett!
Maxine M.
06/05/2019 12:00:00 SA
Update:
The owners were very apologetic about the initial contact. Their answering service apparently deviated from what they were supposed to tell us.
They sent someone out to fix the problem (a malfunctioning alarm) in the morning, and fixed two other plumbing issues free of charge which was much appreciated.
Original:
They installed a water heater for us 6 weeks ago, in one of our tenants units. Fast forward to last night, my tenant had an alarm going off at 9pm. Called their answering service that said the on call plumber would be out to fix it. My tenants waited all night (and I called multiple times and was assured someone was coming) until I finally got a call at 7am from the company saying they got the message and would send someone out.
An Alarm usually Indicates a problem. People don't call plumbers at 9pm for fun. Don't tell me someone is on their way if they are not. I have to answer to my tenant who now had to try to sleep with an alarm all night and has to get to work the next morning.
Bee's Plumbing came out and fixed my clogged kitchen drain. The lady on the phone was very professional and knew what she was talking about. Plumber was friendly and started work right away. Provided me with options and I chose one that fit my budget. Next time I need a plumber I will call them.
I had a pair of non-urgent plumbing jobs (weird vibrations when a toilet was refilling and a leaky sink drain. Bee's was able to fit me in the next morning and their plumbers - Julio and Garrett were out an hour early compared to our window (after calling to confirm we were available) and fixed both issues in a snap - so fast they barely charged me (not even the call fee minimum). Both were courteous professional and friendly and left the work clean afterwords. The whole process was easy from reaching out on Yelp to sending text message confirmations and reminders along with a photo of the tech to expect and their background in plumbing in Seattle.
I'm so used to people coming out and charging hundreds of dollars for short jobs that end up being almost no work like this (as a recent heating technician from another company did) that I forgot what it's like to have a company that cares about customer service and repeat business.
I highly recommend Bee's for your plumbing needs.
This is how customer service is done! Just had a great follow up experience with Bee's after I shared disappointment in my original review. They addressed my issues with genuine concern. Bee's really does care. I was conflicted to even leave the first review because as I said then, the plumbers were great! So kind, courteous and upfront about what they were going to do. Thank you Bee's for your attention and care. They just earned a lifetime customer.
I was looking for a plumber for my elderly parents from out of state. I found Bee's Plumbing on yelp and read the reviews before calling. Matt was sent to help replace my parent's water heater.
It was nice to receive a text and calling letting my parents know what they were on the way. My mom stated that they were very professional and kind which made me feel grateful.
I would highly recommend them!
Szeyung Y.
09/02/2017 12:00:00 SA
Can't speak to their quality of work, however their quote was double of another plumbing company. Somehow, their initial quote also increased quite steeply between their initial and follow up. When I questioned their pricing, their plumber told me I was more than welcome to find another company, so I did I!
Edited to add that Melissa called to figure out what the exact issue was and try to fix the problem. She did offer to compensate me for my wasted time and asked if I would edit my review, which I told her was not necessary. I'd say Melissa provided good customer service and tried her best to make the issue right
We called Bee's because of a clogged line leading to our drain field. They gave me a quote and we agreed to proceed. It turned into a huge job that was way more complicated than expected. They actually go get additional, specialized equipment to finish the job. Although the employee originally stated that it was going to be an additional charge, I was able to speak with someone in the office to better explain the situation and they ultimately did not charge any more than the original estimate. I appreciate any company who still values customer service!
Lena E.
03/12/2019 12:00:00 SA
This company is amazing.
I had a backed up toilet and was in a rush to get my kid to school so I called a different company who shall not be named. They came out, took my toilet off and then said that they would be back later that day with a sewer scope. They never showed. I called them the next morning and they never called back.
Now, over 24 hours without a toilet, I called Bees and they sent Julio out right away. Julio and his assistant instantly fixed my problem. No expensive sewer scope required. They were so kind and considerate - taking the time to answer my questions and - most importantly - leaving me with a working toilet.
Thank you so much! I know who my first call will be from now on.
Ignacio F.
06/06/2017 12:00:00 SA
Bee's Plumbing and Heating saved the day! This is an excellent family run company that delivers high quality work at a great price.
Got home on Tuesday night to a broken main line. We spent Wednesday calling different companies and a friend suggested we contact Ben and Melissa. Most companies said they could not start until Friday or the week after and it would take at least a couple days to get it done. With a four year old and days away of having another baby we could not be without water for that long. Bee's Plumbing gave us a fair price and promised that the job would be done by Thursday night. They started working at 7:30 am Thursday morning and before 6 pm water was restored. Both Melissa (on the phone) and Ben (doing the work) were incredibly nice and helpful.
We are very happy we used Bee's services and we will definitely be using them in the future.
I called Bee's Plumbing after I had communication problems with another provider. The schedulers I spoke to on the phone were responsive and helped me line up an appointment a few days later for a broken garbage disposal. They called me the day before and earlier on my scheduled day to see if I had other availability, but I didn't. Zane showed up between the originally designated service time on 12-2 pm, around 1 pm. I supplied my own disposal, as the ones offered have a very high markup; they were also willing to work with me on the overall cost because I had huge sticker shock for the cost of installing a simple garbage disposal. I would definitely use Bee's again in the future, and I understand that plumbing costs run high; I would try a DIY approach in the future though for things I can do myself.
My gas water heater needed to be inspected, as I was only getting cold water from my faucets. My call was answered immediately and I was scheduled for just a few hours later. Ben came out (with his mask on, which I appreciated) and we spoke by phone only as I didn't want to go outside because of the virus situation. He listened to all of my questions and was friendly and professional. Ben determined it was the pilot light that was out and fixed it right away. He also told me other observations I should be aware of about the unit. I have my hot water back and am very happy with my service. Thanks, Ben and company!
Bee's Plumbing is located in our neighborhood and we saw positive reviews on Nextdoor so we decided to give them a call.
We needed a diagnostic and flush and descale for a hydronic heat system and our domestic hot water, served by a gas tankless water heater. Their guys were super friendly, knew what they were talking about and were able to fix everything within a couple hours of us calling. We'll call them again.
Patrick & Chelsea
Does anyone ever really want to have to use a plumber? Bee's turns your worst nightmares into something you can actually cope with. Colton came out almost immediately when we noticed a clog in the sink.... little did we know we actually had a much bigger problem. Colton's attention to detail led to us finding a leak under the sink, in the pipes underneath the house and in the sewer line. He immediately guided us to next steps (recommending a restoration company, what to avoid doing, etc). Within a day he took on a huge project and completed it. He was so respectful of the house, made friendly conversation, pet my dogs.... overall, this experience was significantly less stressful due to Bees and Colton. I am truly grateful.
Emmanuel S.
05/01/2018 12:00:00 SA
Bee's owners ( their family ) was very kind to stop as they were leaving the grocery store to help me with my car, which had broken down. After much trying, strife and effort they managed to fix my car. Thanks Bee's!
Johanna H.
02/08/2020 12:00:00 SA
We've had Bee's plumbing out several times. They've serviced our furnace the last 2 years, replaced a toilet, and last year during the big snow storm we had an exterior pipe on our deck freeze and break. They've always arrived on the earlier end of their time estimate and they're quick and efficient. I've even called them a few times for recommendations for companies for services they don't do (ac installation, electrician, etc) and the companies they've recommended have also been great. They're an excellent family-run business.
Updated: Melissa patiently explained all the variables that determine which model gas furnace to install, including existing infrastructure like number of registers, size of ductwork. Bee's probably spent 20 hours beyond the installation to make everything right for me. When reading quotes, it's important to consider if the company provides ongoing support, even if it means it might end up losing money due to all the hours. 5-star Customer Service is everything!
Annie W.
07/11/2017 12:00:00 SA
Bee's plumbing and heating is great! Ben did a great job fixing a broken sink and save me lots of time and money by offering many options.he also found out a problem under the toilet that I didn't even notice and fix it efficiently. Would definitely recommend!
We had a wonderful experience working with Bee's to install a new hot water heater! Fantastic customer service and communication from the start. They really went the extra mile to make sure we were 100% satisfied with the work done. We will absolutely use them again in the future for any plumbing needs.
Call Bee's Plumbing--look no further! Best plumbing experience I've had in Seattle, or anywhere. Intelligent polite expert professional plumber; knowledgeable kind prompt office manager; quick thorough service: this is what Bee's Plumbing has to offer! Ben Bandel & his wife Melissa combined their experience of managing and plumbing for other companies to create their own business, and they truly get what customers need. Prompt scheduling, clear communication, well-supplied truck for immediate & excellent service. Plumbers ready to help all over Seattle and other locations such as plus North Seattle & Federal Way. Highly recommend them!
Albert K.
02/01/2018 12:00:00 SA
UPDATE: I just had a long conversation with Melissa, one of the two owners of this small business. She acknowledged that I had a bad experience and explained how this was atypical of the high quality of service her company provides mainly because a back-office, part-time bookkeeper, Susanne, answered my call; Bee's designated dispatcher was swamped with calls at the time. Melissa assured me that if either she or Bee's usual dispatcher answered the call that I would have had sufficient pricing transparency to allow me to make a more informed decision. I found her engagement and sincerely to be genuine and my experience is likely just a blip. My preference under this situation is to delete me review. However, I don't think Yelp let's me do that. (At least, I haven't found the way to do so.) Therefore, I've changed my previous 1-star review to 5-stars, as I don't feel under the circumstances at this time that my blip of an experience with Bee's should negatively affect their Yelp average. (I have accepted no favors, discounts, or quid pro quos in exchange for this update. Just seems the right thing to do.)
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After being solicited through Yelp to ask Bee's for a quote through the website, I got an email from the owner in which she asked for an opportunity to discuss my project because, Unfortunately we are unable to provide estimates site-unseen. (Why offer that ability to solicit a quote if that's their policy? Eh.) Her email left a telephone number. I called it and got the main company number. I confirmed with the person who answered the call (Bee's dispatcher) that this was likely an automated email. For example, the owner was otherwise busy during the time that I received the email.
I was predisposed to overlook the imperfect initial contact. In the annals of sketchy marketing, this alone is not a consequential blip. I nearly forgot it altogether when Bee's dispatcher told me that they could get a plumber out within about 1-3 hours to fix an urgent (though not emergency) plumbing issue involving my toilet. Yay!
Alas, my enthusiasm quickly evaporated when Bee's dispatcher informed me that I would have to pay $99 just for them to drop by. This is not itself a problem. However, Bee's dispatcher also told me that she could not give me a ballpark estimate... or any manner of pricing transparency even as to one hour of the plumber's time... so that I could make an informed decision to use their service. I tried to explain to Bee's dispatcher how this seemed to me to be an unfair business practice. For example, when a consumers like you and me incur a significant cost like that up front, then we are handicapped if Bee's turns around an provides a non-competitive estimate for the job... even if $99 is applied to the job total. (Who wants to waste $99, and the only way not to waste that $99 would be to apply it toward what may be unreasonable estimate.) To her credit, Bee's dispatcher seemed to understand the point and went to her manager to try to get the $99 fee waived. However, Bee's manager refused to waive the fee. So, I took my business elsewhere.
The quality of Bee's plumbing may deserve a 5-star average. However, Bee's business practices seem to me to be deceptive and unfair. Thus, I give Bee's a 1-star based on my experience of them.
Lily G.
06/01/2018 12:00:00 SA
I had a clogged toilet and called Bee's first thing. Gillian at Bee's was able to send Colton out to my house later that SAME DAY! He was prompt, professional and proactive, giving me quotes for new toilets. They did a great job! I would definitely go back to them again!
Eric A.
10/08/2018 12:00:00 SA
Despite my busy schedule - the professional and excellent experience with Bee's Plumbing and Heating definitely warranted the time necessary to submit a review.
Julio and his apprentice, Garrett arrived on time and installed a water line, washing machine valve and water heater tank an addition to other services.
I will definitely use them again and refer them others.
Josephine A.
02/06/2020 12:00:00 SA
Josh from Bee's Plumbing just cleared our drain line from the kitchen sink which backed up from all the disposal items we tried to get rid of. He was courteous, professional, and clear on our options. He cleared the link and further talked us through preventative maintenance. We highly recommend Josh and Bee's Plumbing!
Great plumber though a little bit on the pricy side. That said they performed the service (water heater anode rod replacement) quickly with the right tools for the job. Scheduling was easy online with text messages as updates. Our particular plumber was friendly and explained the whole process as it was happening. The only issue was that the plumber ran about 20 minutes outside his time window. We were notified this would be the case an hour ahead of time but they still ran a bit late.
Ray B.
03/08/2019 12:00:00 SA
Initially I wasn't so happy after my plumbing appointment because of pricing but the owner Melissa called me to chat about my complaints and worked things out. Her husband Ben returned to the house, repaired the loose/leaky faucet, caulked and cleaned everything up nicely. He also tested and found our water pressure was exceeding our water pressure regulator's capacity, indicating need for replacement for which he provided a quote. They're a local small family business that provide a friendly professional service with certified plumbers.
Initially I was unhappy with the pricing especially because of the dispatch charge that forced me to take their higher price. However the owner called me and rectified the issue. Even if I still think it's unfair to pass on the bills to the customers simply because of their cost structures, I do believe as long as they are willing to work with the customers and resolve the issue to a fair resolution, we should give them another chance. That's the reason for my revision of the review.
I love these guys! I've had Bee's plumbing out several times for a variety of problems. I really appreciate how quickly they are able to make it all the way out to North Bend - they usually come within a couple of hours. I've probably met 4 of their plumbers and they've all been kind, helpful, and never try to up-sell me to stuff I don't need.
Jesse M.
04/04/2018 12:00:00 SA
I had requested a few quotes yesterday and Bee's was the first to reply. They were also able to come out and perform the work in less than 24 hours. Big Ben himself and a newer apprentice showed up and had my gas line connection repaired in about an hour. I appreciated his honesty and flexibility in working with my request to keep the gas line where it was and run flex hose over to the range. Done right and saved me some money I would have spent if he would have only recommended to move the entire gas line which would have meant ripping out my garage drywall for starts. Much appreciated Ben!
I just wanted to come back and update this review after speaking with Melissa the owner. She has gone above and beyond to go over my invoice and address my concerns. She explained that my plumber is a new employee and is still learning the software bidding system. She agreed the price was high for the job and she took care of me. Thank you for taking the time to make this a five star experience.
Robert S.
03/07/2020 12:00:00 SA
We had a super high water bill and had Bee's out in no time to review any possible leaks, luckily we didn't have any! Service was excellent and I would highly recommend giving Bee's a call next time you need a reasonable and timely plumber!
I'll start by saying that yes, Melissa is super responsive which is a great positive. When Ben snaked the drain, he couldn't get it all the way through, and I still had to pay for the full fee since he tried to snake it. I told Melissa I didn't think that was fair and they gave a full refund to ensure I was a happy customer
I used Bee's because of all of the positive reviews. They did not disappoint. They were on time, professional and did great work for a very reasonable price. I wouldn't hesitate to use them again and would highly recommend them. Even went out of their way (and service area) to help me. I am very appreciative and will use them whenever I need plumbing help.
Highly recommend Bee's. Had a strange plumbing drain leak in my condo from the bathtub that was causing water damage in the unit below. The insurance company asked me to hire a leak detection company. I called around and looked through reviews and settled on Bee's. The company was very accommodating and communicative - they were able to get a plumber out to me quickly and called/texted regularly and with the plumber's bio - which was great. Sam Sr. and Brandon came out to do the work. They also did a great job communicating and took a lot of pics for the insurance company. The thing that really set Sam Sr. as an expert and professional for me was his care onsite. He showed up ready to work, wore a mask, explained what he was going to do, and did it. He really took care to do the least amount of damage and mess possible to find the leak. Turned out it was a brass pipe between the tub drain and p-trap, both that were steel - and it corroded quickly. Sam Sr. explained the situation and gave me a quote to fix the leak at that time - which was awesome! He had the leak fixed with new ABS plumbing in no time, cleaned well, and then back-briefed me on all his findings. He and Brandon were friendly, accommodating, efficient, communicative, and professional. Excellent work!!!
I highly recommend Bee's Plumbing and Heating. Our home has a hydronic heating system. The issue we were having was complicated and difficult to diagnose. After the first visit by the technicians (Mick and Steve) did not resolve the problem, they came out twice more for no charge. They were knowledgeable, professional, and courteous always. Thanks!
Missy L.
07/08/2017 12:00:00 SA
Bee's Plumbing and Heating was great. We called them because our sink was clogged and then one of the old pipes cracked under the sink. Someone answered immediately which is more than I can say for the 5 others I called. He told me he'd have Melissa call me within a few minutes. When she didn't call, he called back to let me know they hadn't forgot about me and she would be calling soon. I appreciated the constant communication from them.
While we were waiting for her to call, we decided to try to replace the pipe on our own so when she did call, I told her that and asked if I could call her back if it didn't work. She was so nice and said absolutely. Well, we failed, so I called her back and unlike a few other companies I reached out to, they weren't booked out for weeks and she was able to squeeze us in the next day!
Communication was great, plumber was on time and we haven't had many small plumbing issues so I'm not sure if their pricing was fair or not as I don't have anything to compare it to, but it was about $500 for the snake and pipe replacement. They were quick, efficient, didn't leave a mess and very polite.
I appreciated the customer service I received as well as the quick turnaround on service. Would definitely recommend! (Plus we love to support family businesses).
Norman R.
10/08/2019 12:00:00 SA
I am going say. This company goes out of their way to make thinks right. I had one miss communication and they were so on top of it to make it right. This is what you want... reliable dependable and trustworthy with no games.
Really pleased with the service I received (hot water heater replacement and thermostat install). I'm impressed at how great they are at communicating and following up with their customers. I liked the personal touch of them sending a photo and background information of the repair person as they were heading to my house. I'm seeing that a lot of people have issues with them charging a service fee for coming out, but that fee is waived if you have work done, and I think it's perfectly reasonable for them to charge for their time coming out to diagnose your problem. Also, with regards to pricing of service and parts, their costs are in line with other quotes I've received for the same service. I'd happily recommend them to other folks.
Sam H.
02/07/2018 12:00:00 SA
Matt arrived today to diagnose a leak in our wall. He was polite and friendly, and had solved our issue in about half an hour. Scheduling with Bee's was easy, and when Matt was running a little late, the office staff proactively reached out to us to provide an updated time estimate.
Michael P.
03/05/2018 12:00:00 SA
Julio and Garrett went above and beyond the call of duty replacing our pipes and getting things working at my house. I highly recommend Bee based on these two and their work.
Bee's is great. Melissa took our call immediately and was very clear and responsive on timing and next steps. When the plumber made it out here he was early (wow!) and extremely helpful. Fair on price and quality work. Would definitely choose them again.
Bee's Plumbing and Heating is the place to call if you have any problems regarding plumbing. If I could I would give them more than 5 stars. They are very professional and attentive starting with the first call until they are coming to your house and service. The initial call was great, the staff was very helpful, understanding and tried to find the earliest time they could come. I got email confirmation from them, SMS updates, letting me know which technician will come and when. They even called to ask me if it is okay if they can come earlier, I was surprised. I never had this experience before. They came and looked into my issue, spend a lot of time here and concluded that the previous plumber who was here sent by the builder fixed the issue without letting me know (and of course charged me for the dispatch fee). The previous plumber said there was nothing he can do. I was not able to use my shower for months since we did not know what caused the leaking issue. Bee's plumbing came, they checked, spent time to find the issue and let us know we were misinformed. They were super friendly, professional, took photos to show me the fixed problem area (even emailed those to me for further reference) and the biggest surprise, they did not charge me the dispatch fee. They told me that they wouldn't feel good about it since the previous plumber solved the issue without my knowledge and they try to keep or repair the ... of all plumbers. Honestly, I was extremely surprised. I know that I am and will be referring them to anyone who is looking for great service and professionalism and of course if I have any issues in the future, they are the only one I will call. If you need an honest, reliable, and trustable service, don't look further call Bee's Plumbing.
I came home Tuesday night and realized I had a sewer line backup problem. I called Bee's and they were out 30 minutes later. They snaked and camered the line and found out I had a lot of roots in there. They even called a clean-up company that came out at 8pm that night (after I out my daughter to bed) to clean up the spilled sewage.
They came back the next day to hydrojet the roots out of the line. They spent almost 3 hours and told me they couldn't get all the roots so they didn't charge me anything for their time! These guys are really honest and just good people. Oh, they also replaced my hot water heater during all of this and did it fast and simply. I can't recommend Bee's enough!
Everyone that I dealt with in the company was super prompt and very professional. It was clear from the beginning that they were a family run business and I never felt pressure about anything or taken advantage of. I would happily welcome them back into my home for any consultation or future work. I highly recommend them.
Erin H.
06/03/2019 12:00:00 SA
We contacted them late Wednesday evening when our shower was leaking and they responded right away. We set up an appointment for Friday, but they ended up having availability on Thursday so were able to come a day early. They were super-friendly and helpful. They completed the work quickly and did a great job. Would 100% call them again next time we have an issue.
Frank G.
06/02/2017 12:00:00 SA
Ben and Mellisa at Bees Plumbing are absolutely top shelf. I've been the benefactor of Ben's handy work on several occasions. Ben does great work and really knows his craft. I'm pretty sure Ben and Mellisa have helped me out with just about every plumbing issue a home could have.
There's a lot of choices that you can make when it comes to plumbers in the Seattle area, but I don't believe you can find a better company than Bees.
Every time I've ever had an issue, Mellisa responds immediately, Ben shows up on time, and regardless of the situation he always gets it solved. The prices are fair, Ben is a professional through and through and Mellisa goes out of her way to take care of me.
Do you want a truly professional plumbing company? Do you want honest pricing and great customer care? Would you rather enjoy your plumber experience for a change.....then make a change! Call Bees, see,what all the buzz is about
Julio and Taylor came to our house and fixed our major leaking problem in our bathroom downstairs within 24 hours of our first call. The price was very reasonable. Both of them are very friendly and went above and beyond. Taylor even opened the door for my mom, whose hands were occupied with groceries. Julio found ways to prioritize the work, so we could turn on the water to clean the baby bottles and use our bathroom upstairs as soon as possible, before they finished the rest of their job. They either use shoe sleeves or took off their shoes for our uncovered areas upstairs. At first, I thought they just needed to go to the bathroom upstairs once (to access the pipe), so I asked them to take off their shoes, but later on it turned out that they needed to go and down many times, but they didn't complain at all when taking the shoes (sleeves) on and off again and again.
Melissa in the office also handled communication very well. She gave me updates on the estimated time of arrival, so I was able to run to the local grocery store for my washroom need. =)
Most importantly, instead of just patching the issue, they really fixed the issue by replacing the really old pipe, so now we can sleep well at night! THANK YOU SO MUCH!
We have used Bee's plumbing twice now and could not be happier! As first time home owners the process of finding and trusting a good plumber can be challenging. Luckily, we found Julio! He has been amazing! First time was to install new gas piping into our home and second time was to re-pipe our old concrete sewer lines (not a small job). We called several companies and Bee's was not only the most competerve in pricing but they were also honest and professional. Julio made us feel like he truly cared about our home and wanted to give us every option (budget friendly) as if it were his own home. Can't say enough good things, would recomend 100% and will always use as our plumber in the future!
James came out and worked on a couple drains. He was very professional, clean, and pleasant. He's now our new plumber. We've been searching for years for a good plumber. Glad I called this company! And fast response too!
I called Bee's Plumbing on a Saturday about an ongoing leak. Ben came out with Kasey,quickly found the leak and fixed it. The temperature valve in the 2nd floor shower was the culprit, and Ben not only had a replacement part on his truck, he was able to remove both temperature valve and volume valve, and replace them with a simpler single valve. That left 2 holes in the tile, which he then covered with a trim plate (that he also had on his truck). This was a cost effective fix that meant I didn't have to track down and schedule a tiler (which would have rendered the shower unusable until tiled). While Ben and Kasey fixed the leak, Melissa (back in the office) contacted Washington Restorer and asked them to come out that evening (which they did) and set up dehumidifiers and fans to dry up the water that ran from the 2nd floor to the basement.
Melissa was wonderful to deal with on the phone, Ben and Kasey did great work, and were helpful and easy to work with. I recommend them highly, and wouldn't hesitate to call them again for any plumbing issues or projects.
I've renovated 9 residences in the past 30 years and have a lot of experience with plumbers and contractors. Bee's responded to my request for a quote intelligently and in minutes, scheduled a difficult job for the next day, showed up on time, and did a lot of heavy, difficult, precise work quickly and perfectly.
It's a real pleasure to work with these guys. It doesn't get any better than this.
Lida E.
07/12/2019 12:00:00 SA
Ben came out the same day we had a clogged kitchen sink that we had already tried to snake. He took care of the clog quickly and thoroughly. He was courteous, explained what he needed to do and gave us the estimate before he started working as well as estimated a few other jobs that need to be done around the house. Everything is done digitally which I really appreciate. Thank you, Bee's Plumbing!
Jason P.
07/05/2017 12:00:00 SA
Ben was absolutely fantastic, and I cannot recommend Bee's plumbing enough.
They came out incredibly quickly to give us a quote on some pipes we had to have replaced, and were able to schedule us in just a week later.
Although most of the work was hidden behind walls (as pipes often are), with the exact costs unknown, the total bill came in right at what we were quoted, and the work was done well and quickly. In fact, when there was a little more plumbing that had to be replaced than was first thought, Ben stayed late and came in the next day (the 4th of July no less) to finish the work without charging any more.
They were fantastic to work with and we will definitely use them again if we ever have another plumbing problem!
Mark M.
07/03/2019 12:00:00 SA
Home owner for thirty years, I've seen plumbers come and go. As with good Italian restaurants, the days of competing mom and pop establishments honest enough but scrounging on the margins, those days are over. You can go cheap and achieve outcomes you may or may not regret later on; or pursue Rolls Royce excellence from the first phone call, top of the line equipment replacement and full satisfaction. That's what Bee's delivers. Bee's journeymen give honest estimates after diagnosing your problem; pay attention. You're paying for the best and zero worries down the line.
Kate B.
07/02/2019 12:00:00 SA
An additional review for Bee's, this time specific to Julio! He was able to assess the problem, let us know the cost and what would be involved prior to starting the work, and then completed the job fully. I especially love that he gave me information about what had been wrong, as well as how we can work to prevent the same sort of thing from happening in the future. Additionally, I happened to mention that we're having an upcoming project this fall, so he's going to send an estimate for that work later today- AND he had been to our house two years ago during our kitchen renovation, remembered it, and asked to see the finished product! So thoughtful. Thanks again, Bee's (and Julio), for another positive experience.
Had a great experience with Bee's P&H. We needed to get our water heater flushed, which I supposed I could do myself, but I'd never done it before. Julio G. was extremely helpful. First, he came by the same day that I called. Second, in addition to flushing the heater, he took the time to show me how to do it so I wouldn't need to call them the next time. I really appreciate it. Third, he noticed a small problem with one part and offered to fix it as well. All in all, a great experience! I'd use this company again.
Nathalie A.
03/05/2019 12:00:00 SA
Was calling around for emergency servicing and they were able to fit me in that day. After I recieved the confirmation, I didn't need the service anymore. When I called to cancel they were very gracious and kind about the inconvenience I caused. I appreciated it, especially during a day when my furnace wasn't working. Great customer service.
We were having issues with our downstairs bathroom backing up and scheduled Bee's to take a look. While they where a little later than expected, they keep in constant communication to let me know the that the plumber was tied up at an earlier job and when we could expect him to arrive.
Once he did arrive I was initially worried because the drains were no longer backing up, but he suggested we try with the washer running, and what do you know, things started backing up again!
We got the pipes snaked and now everything is working well.
Lastly, we had a few questions after the plumber left and they were very responsive to those as well, 5/5
Sara B.
05/08/2019 12:00:00 SA
Sam Senior and Josh did a great job snaking the kitchen line at my condo. Very friendly, competent, and trustworthy. I'll be calling them again.
We were finishing our bathroom remodel and needed a plumber and found Bee's and we are so glad we did. Bee's was honest, fair, fast and provided great service. We will call Bee's the next time we need plumbing help.
Love this company because first and foremost they are family run and they value service and integrity above anything else. I called with an emergency situation at night and Ben himself (the owner) came out ready to assess the situation and provide a solution. I was worried that because it was after hours I would get charged an arm and a leg on top of materials and labor but that wasn't the case at all. He quickly determined what the issue was, explained it to me so I could understand and then provided multiple options at different prices to fix it. I was able to select a great option that fit my budget and the issue thankfully got fixed same day. They have earned my on going business for all future plumbing needs. Great folks, give them a try, you won't be disappointed.
This company seems fantastic. We installed a new sink in our bathroom and of course, had a leak after we installed it! They scheduled us quickly around our schedule and confirmed twice. I got a few minutes heads up when Julio was on his way and he was right on time. I love how they text a bio and a picture of the plumber. Julio was thorough and honest. He was also quick at fixing our drain pipe leak and snaking our shower. We had a small issue and the company called right away to rectify the situation. They are a pleasure to work with and we look forward to calling them in the future.
I've worked with Bee's a few times. For a gas installation project, a dishwasher and a leak. Matt is very professional and they are very proficient. I felt like I got a good value from their services and they were honest about what needed to be done. I'll definitely give them a call when I need a plumber.
First time using Bee's Plumbing and I will never call anyone else. Julio and his partner picked up the two toilets from Home Depot, installed them removed the old ones, left the place spotless and offered info about the old and new plumbing he encountered. Great office communication, confirmations and reminders. Great company.
Kristin S.
11/02/2017 12:00:00 SA
Bee's just finished a water heater replacement for us in lower Queen Anne, and we could not be more pleased with the people and their work. From the first call to completion everyone was bright and helpful, knowledgeable and professional. The owners know their business and are clearly focused on customer satisfaction. The two lead plumbers we dealt with (Colton on the first visit and Julio for the installation) were both highly proficient as well as being a pleasure to have in our home. Bee's can count on future work from us.
Nicole H.
03/11/2019 12:00:00 SA
During a recent remodel my husband and I discovered one of our drain lines from our kitchen sink/dishwasher leaking in our garage. We determined it probably need to be snaked and fast. I had heard so many great things about Bee's in some of my local Facebook groups that I thought I would finally give them a try! They squeezed us in that day even thought they didn't have any available appointments. This mama wanted to be able to use her kitchen sink that day. They were so helpful over the phone and arrived when they said they would. They snaked the drain for us and solved the problem. I was happily washing dishes by lunch time and my husband was able to get right back to our basement remodel. I will be using them again!
Cheryl S.
11/07/2017 12:00:00 SA
I requested a quote from Bee's Plumbing to replace the drain pipe at my washing machine to the connection at the kitchen sink. The office personnel were responsive with their follow-up on providing a quote along with times available to do the work. The quote was reasonable and fair based on all the other quotes I received. They also follow-up prior to the arrival date to let me know they were on their way and when to expect them. Their ability to work with my schedule and keep me informed of our schedule was immensely helpful.
Julio and his assistance arrived on time and did the working in a timely and professional manner. They had to cut the drywall to get to the drain pipe, cleaned up after cutting and go into the crawl space to complete the work. They also followed up to confirm there were no leakage in the new piping.
I would highly recommend them and will use them for any future work I have.
Thank you Bee
In the beginning...We had some complications, and some difficulties during our plumbing job... BUT, The owners made solving these issues a priority . They expressed their concern, for ours. They were polite, and very willing to work with us. They did help to solve the problems that occurred, showing great character and understanding. We greatly appreciate this. It's not easy to find good people to work with. Thank you Bee's.
Bob K.
04/11/2019 12:00:00 SA
Melissa did a very thorough investigation of the communication issues we faced. She came up with a process that guaranteed good communications. I hired Bee's to replace my water heater. They did an excellent job at a very competitive price.
I had a plumbing problem on Christmas Eve. I immediately called Bee's plumbing after researching them on Yelp for a future project. I called at noon and their other plumbers were busy so I paid for their emergency service. Ben the owner arrived at 3:00 and quickly diagnosed the problem. After 3 hours Ben was able to clear the clog where our line met the city sewer. I was pleased with their service and felt bad Ben was not able to head back home until 6:30! I will definitely use them again.
James and an assistant from Bee's Plumbing and Heating came out and performed a furnace service and cleaning for us. We have a difficult to access furnace, up a small attic scuttle in a closet, and they came prepared with a ladder and had no issues. They are an A+ operation from beginning to end - quick and pleasant to schedule the service, text and phone alerts on the day of the appointment, professional and quality service during the appointment. Immediately at the end, James emailed my receipt with a description of what was done, even including multiple pictures for my reference. We had the furnace serviced a few years ago by another company, and this was a VASTLY better experience. Bee's will be my first call for any heating or plumbing needs in the future.
I have used a few different plumbing companies since we purchased our home. I have to say this company was by far the easiest one to work with. When i originally called to see if they had anyone available same day to come take a look at my tub that was leaking into my downstairs light Melissa reassured me that a plumber would be out shortly. Within about an hour or so Ben showed up. He was honest and made me feel comfortable that the job was being done right and for the right price. I am happy that i finally found a company that does great work and takes care of their customers. Will definitely be calling them if i ever have any other plumbing needs.
Abhishek S.
12/06/2018 12:00:00 SA
Simply Amazing. We had an issue with a tankless electric water heater that we had another plumbing company come onsite and being unable to help. Bee's sent over their technician Mick, who quickly diagnosed the issue and resolved it the same day. He was also able to help with a leak on the dishwasher and bleed our radiators for better heat flow. Its always a hit and miss when you hire a plumber you don't know off, but after this project, I am so glad we found Bee's. Would certainly hire again in a heartbeat for any future work.
Lisa D.
02/07/2018 12:00:00 SA
Customer service is outstanding! Matt was a gem! Fixed my clogged drain in minutes! Explained what he was doing and what the options would be if the first one didn't work. Highly recommend them!
Brian M.
11/09/2017 12:00:00 SA
First of all, the communication from this company was excellent. Within minutes of requesting a quote on Yelp, I received a call from their office. They had someone available the same day, but I opted for an appointment the next morning. I received e-mails and texts confirming the 2-hour appointment window. Colton showed up right on time and was pleasant to work with. I explained what I needed done, and he was clear about my options. He presented me with several estimates (which he also sent electronically - a nice touch), and I agreed to have some work done. He used an auger to clear two toilets, and also replaced an old garden house bib faucet, including a section of the supply line leading up to it. Colton kept things clean and worked efficiently. I am happy with the workmanship. The only negative is the cost. While I'm happy it didn't take him very long and he was able to complete the work in one visit, I was also surprised at how little actual labor it was for the amount I paid (not a lot of materials involved either). In total his visit lasted less than 2 hours, and I paid almost $700. Admittedly, I could have had other plumbers come out to compare estimates, but since it was such a small job, I did not want to waste more time on it. Besides, other plumbers that I contacted were equally vague about their pricing - very hard to get any idea of cost before they come to your house. I think Bee's $99 dispatch fee is reasonable and I expected that, although there were a few plumbers that did offer a free estimate (they were booked out several weeks). Personally, I would like to see the estimates/invoices with more detail in terms of the amount of labor, materials, etc. In summary, great service at a high price.
Joan L.
08/03/2018 12:00:00 SA
This is an update to my earlier review. When Bee's Plumbing staff read on Yelp that I was unhappy with prices that appeared high to me, they offered to refund part of the fee. This made service the focus and, on that basis, I would like to re-grade this company a '5' for its professionalism and service. Thank you, Bee's Plumbing!
Shoshana W.
03/07/2018 12:00:00 SA
They did a fantastic job! James and Julio were the 2 main technicians who worked with us. I found them to be incredibly timely, communicative, professional, respectful, and very knowledgeable and capable. I am so glad we called them. We felt like we were in very good hands in a disaster situation. Very trustworthy!
From start to finish, this was the best home repair experience I have ever had. Melissa was amazing on the phone, kind, responsive and totally on it. They came out the next day (but offered to come the same day) and I was blown away by their professionalism. They found a different issue (unrelated to the original problem) and didn't charge us. They gave us referrals for water main leak detection and a very reasonable quote to fix the water main when the leak is identified. You can tell that this company wants to build a solid, honest reputation. I have never felt that way after a plumber left my house. Never. Thank you!
Rob F.
09/06/2017 12:00:00 SA
Bee's Plumbing showed up on time and did a good job. They were professional and polite and fixed the problem.
Service was great! Julio arrived exactly on time and was honest and upfront about everything that needed to be fixed. I needed three separate items fixed and only took a little over an hour. Very professional, speedy and great service! Would recommend for any and all of your plumbing/heating needs.
Lance M.
09/12/2017 12:00:00 SA
I received an urgent letter on the weekend from the Woodinville Water District - we had a leak - and we were losing 20+ gallons an hour - this had been going on for 3 months - I panicked - I did the usual troubleshooting - I poured vegetable dye into the toilet - no leaks - I climbed under the house - no leaks - I checked the spigot for the hose outside of the house - no leaks - I checked the public utility water valve on the street - no leaks - I checked for wet spots on the ground line from the public utility water valve on the street to the house - no leaks - I was stuck - but I didn't want to pay overtime to a 24 hour Plumber - I went to my main resource - Yelp - I went down the list - and I called Bee's Plumbing And Heating - because they were the only ones with a 5 Star rating - which was Good Sign - and there was also a family portait in their listing - which was a Very Good Sign - I called - and Melissa the owners wife answered - which was a Very Very Good Sign - Melissa was cheerful - and gave a me a Monday morning appointment - Great - and sure enough - owner Ben was at my door at 10AM Monday - he checked out the troubleshooting that I had done - and told me that I had a boken water line - and because a water leak was not evident - he needed to retrieve a Water Leak Detector listening device from the office - before he left - he gave me a fair job quote - which I agreed to - I asked him weather the additiional travel time would add to my job bottom line - he gave me an emphatic no - he left at about 11AM - but because of traffic - did not return until about 1:30PM - then - just as Ben and his plumbing colleague were getting out of the truck - we suffered a power outage - Puget Sound Power said - no power for 2 hours - I asked Ben weather this would change my job bottom line - because this power outage was out of my control - he again said no - but - what do we do for the next 2 hours - I asked him to replace the spigot for the hose outside of the house - he gave me a fair price - and did the job - at about 3:30PM the power came back on - he applied the Water Leak Detector listening device - found the leak - dug a hole - and repaired the broken pipe - this job took Ben much longer than expected - but I did not suffer because of it - Ben is a man of his word - and does good work - this is a family business - who deserves your business - I have a great CPA - a great attorney - a great MD - a great electrician - now I have a great Plumber! Thanks Ben!
Our kitchen faucet sprang a leak, and I called Joe's Plumbing. Joe's was too busy, but they recommended Bee's Plumbing. Bee's was able to come out the next day and fix the problem. Julio and Taylor were the plumbers, and they arrived on time, were very professional and courteous, and they got the job done. I had a question about the charges, and I called Melissa, who was very nice and got the bill straightened out to my satisfaction. I'd use Bee's again!
Hard not to give these guys a 5-star rating. We only started looking for a plumber at 10:00 AM and by 3:15 PM the same day, we had not one but two plumbing jobs complete. Colton and Parker arrived in the time window promised by Melissa, assessed our requirements and prepared a quote quickly. We understood our options and agreed on the two jobs. We got a bath faucet rebuilt and an exterior hose-bib replaced quickly and at a fair price. Do not compare this service to a do it yourself job.... I would have been back and forth to the home center at least twice, but since their truck was fully stocked it was fast. My time is valuable and I appreciate the minimal disruption to my schedule. No mess, no fuss and no bullshit. Thanks Bee's!
I had my water heater go out on a Friday. I had planned to replace it myself, but quickly discovered that the water heater in my house is something that's not standard....meaning special order....meaning 3 weeks to get one. Bee's Plumbing responded to a yelp request immediately and just a few hours later was at the house installing exactly the water heater we needed. Ben was awesome, did great work, and really made sure that we got what we needed. I would use them again.
I called seven plumbers to come out to fix my garbage disposal and Bee's plumbing stood apart from all of them. I live in a condominium that requires contractors to be insured for multi family properties which made my hunt difficult. Melissa quickly quoted me the price and a work around for my busy schedule. Ben and Colton came out as soon as possible to install a new disposal. They finished before the estimated time and left my kitchen pristine. I was given a copy of the insurance policy and a warranty for one year to show the board in case an issue arises. I have had other plumbers work on my unit but the rates have been much higher and the level of service mediocre at best. The level of professionalism demonstrated by this crew is outstanding and I am happy to have found a company I can count on in my time of need.
Lauren B.
08/03/2017 12:00:00 SA
I cannot say enough amazing things about Bee's Plumbing and Heating! Our sink was leaking and causing a mess under the sink every time we would use it! I reached out to schedule an appointment and Melisa was very responsive and friendly. She was able to coordinate the team to come out the next day! It turned out that we needed a new faucet, Ben walked us through the options and based on our decision was able to replace the faucet right then and there! Great work and wonderful family friendly company! While I don't wish for plumbing issues, I look forward to working with them again if anything comes up!
Bee's Plumbing and Heating saved us. They were third company we called to get an estimate and by FAR the most reasonable. Very prompt and courteous. Will definitely use them again!
Steven D.
07/05/2017 12:00:00 SA
Bee's Plumbing and Heating snaked my sink and installed the piping underneath the sink in a timely manner, without any leaks, and with good service.
Rob F.
09/06/2017 12:00:00 SA
Bee's Plumbing showed up on time and did a good job. They were professional and polite and fixed the problem.
Service was great! Julio arrived exactly on time and was honest and upfront about everything that needed to be fixed. I needed three separate items fixed and only took a little over an hour. Very professional, speedy and great service! Would recommend for any and all of your plumbing/heating needs.
Lance M.
09/12/2017 12:00:00 SA
I received an urgent letter on the weekend from the Woodinville Water District - we had a leak - and we were losing 20+ gallons an hour - this had been going on for 3 months - I panicked - I did the usual troubleshooting - I poured vegetable dye into the toilet - no leaks - I climbed under the house - no leaks - I checked the spigot for the hose outside of the house - no leaks - I checked the public utility water valve on the street - no leaks - I checked for wet spots on the ground line from the public utility water valve on the street to the house - no leaks - I was stuck - but I didn't want to pay overtime to a 24 hour Plumber - I went to my main resource - Yelp - I went down the list - and I called Bee's Plumbing And Heating - because they were the only ones with a 5 Star rating - which was Good Sign - and there was also a family portait in their listing - which was a Very Good Sign - I called - and Melissa the owners wife answered - which was a Very Very Good Sign - Melissa was cheerful - and gave a me a Monday morning appointment - Great - and sure enough - owner Ben was at my door at 10AM Monday - he checked out the troubleshooting that I had done - and told me that I had a boken water line - and because a water leak was not evident - he needed to retrieve a Water Leak Detector listening device from the office - before he left - he gave me a fair job quote - which I agreed to - I asked him weather the additiional travel time would add to my job bottom line - he gave me an emphatic no - he left at about 11AM - but because of traffic - did not return until about 1:30PM - then - just as Ben and his plumbing colleague were getting out of the truck - we suffered a power outage - Puget Sound Power said - no power for 2 hours - I asked Ben weather this would change my job bottom line - because this power outage was out of my control - he again said no - but - what do we do for the next 2 hours - I asked him to replace the spigot for the hose outside of the house - he gave me a fair price - and did the job - at about 3:30PM the power came back on - he applied the Water Leak Detector listening device - found the leak - dug a hole - and repaired the broken pipe - this job took Ben much longer than expected - but I did not suffer because of it - Ben is a man of his word - and does good work - this is a family business - who deserves your business - I have a great CPA - a great attorney - a great MD - a great electrician - now I have a great Plumber! Thanks Ben!
Our kitchen faucet sprang a leak, and I called Joe's Plumbing. Joe's was too busy, but they recommended Bee's Plumbing. Bee's was able to come out the next day and fix the problem. Julio and Taylor were the plumbers, and they arrived on time, were very professional and courteous, and they got the job done. I had a question about the charges, and I called Melissa, who was very nice and got the bill straightened out to my satisfaction. I'd use Bee's again!
Hard not to give these guys a 5-star rating. We only started looking for a plumber at 10:00 AM and by 3:15 PM the same day, we had not one but two plumbing jobs complete. Colton and Parker arrived in the time window promised by Melissa, assessed our requirements and prepared a quote quickly. We understood our options and agreed on the two jobs. We got a bath faucet rebuilt and an exterior hose-bib replaced quickly and at a fair price. Do not compare this service to a do it yourself job.... I would have been back and forth to the home center at least twice, but since their truck was fully stocked it was fast. My time is valuable and I appreciate the minimal disruption to my schedule. No mess, no fuss and no bullshit. Thanks Bee's!
I had my water heater go out on a Friday. I had planned to replace it myself, but quickly discovered that the water heater in my house is something that's not standard....meaning special order....meaning 3 weeks to get one. Bee's Plumbing responded to a yelp request immediately and just a few hours later was at the house installing exactly the water heater we needed. Ben was awesome, did great work, and really made sure that we got what we needed. I would use them again.
I called seven plumbers to come out to fix my garbage disposal and Bee's plumbing stood apart from all of them. I live in a condominium that requires contractors to be insured for multi family properties which made my hunt difficult. Melissa quickly quoted me the price and a work around for my busy schedule. Ben and Colton came out as soon as possible to install a new disposal. They finished before the estimated time and left my kitchen pristine. I was given a copy of the insurance policy and a warranty for one year to show the board in case an issue arises. I have had other plumbers work on my unit but the rates have been much higher and the level of service mediocre at best. The level of professionalism demonstrated by this crew is outstanding and I am happy to have found a company I can count on in my time of need.
Lauren B.
08/03/2017 12:00:00 SA
I cannot say enough amazing things about Bee's Plumbing and Heating! Our sink was leaking and causing a mess under the sink every time we would use it! I reached out to schedule an appointment and Melisa was very responsive and friendly. She was able to coordinate the team to come out the next day! It turned out that we needed a new faucet, Ben walked us through the options and based on our decision was able to replace the faucet right then and there! Great work and wonderful family friendly company! While I don't wish for plumbing issues, I look forward to working with them again if anything comes up!
Bee's Plumbing and Heating saved us. They were third company we called to get an estimate and by FAR the most reasonable. Very prompt and courteous. Will definitely use them again!
Steven D.
07/05/2017 12:00:00 SA
Bee's Plumbing and Heating snaked my sink and installed the piping underneath the sink in a timely manner, without any leaks, and with good service.
Rob F.
09/06/2017 12:00:00 SA
Bee's Plumbing showed up on time and did a good job. They were professional and polite and fixed the problem.
Service was great! Julio arrived exactly on time and was honest and upfront about everything that needed to be fixed. I needed three separate items fixed and only took a little over an hour. Very professional, speedy and great service! Would recommend for any and all of your plumbing/heating needs.
Lance M.
09/12/2017 12:00:00 SA
I received an urgent letter on the weekend from the Woodinville Water District - we had a leak - and we were losing 20+ gallons an hour - this had been going on for 3 months - I panicked - I did the usual troubleshooting - I poured vegetable dye into the toilet - no leaks - I climbed under the house - no leaks - I checked the spigot for the hose outside of the house - no leaks - I checked the public utility water valve on the street - no leaks - I checked for wet spots on the ground line from the public utility water valve on the street to the house - no leaks - I was stuck - but I didn't want to pay overtime to a 24 hour Plumber - I went to my main resource - Yelp - I went down the list - and I called Bee's Plumbing And Heating - because they were the only ones with a 5 Star rating - which was Good Sign - and there was also a family portait in their listing - which was a Very Good Sign - I called - and Melissa the owners wife answered - which was a Very Very Good Sign - Melissa was cheerful - and gave a me a Monday morning appointment - Great - and sure enough - owner Ben was at my door at 10AM Monday - he checked out the troubleshooting that I had done - and told me that I had a boken water line - and because a water leak was not evident - he needed to retrieve a Water Leak Detector listening device from the office - before he left - he gave me a fair job quote - which I agreed to - I asked him weather the additiional travel time would add to my job bottom line - he gave me an emphatic no - he left at about 11AM - but because of traffic - did not return until about 1:30PM - then - just as Ben and his plumbing colleague were getting out of the truck - we suffered a power outage - Puget Sound Power said - no power for 2 hours - I asked Ben weather this would change my job bottom line - because this power outage was out of my control - he again said no - but - what do we do for the next 2 hours - I asked him to replace the spigot for the hose outside of the house - he gave me a fair price - and did the job - at about 3:30PM the power came back on - he applied the Water Leak Detector listening device - found the leak - dug a hole - and repaired the broken pipe - this job took Ben much longer than expected - but I did not suffer because of it - Ben is a man of his word - and does good work - this is a family business - who deserves your business - I have a great CPA - a great attorney - a great MD - a great electrician - now I have a great Plumber! Thanks Ben!
Our kitchen faucet sprang a leak, and I called Joe's Plumbing. Joe's was too busy, but they recommended Bee's Plumbing. Bee's was able to come out the next day and fix the problem. Julio and Taylor were the plumbers, and they arrived on time, were very professional and courteous, and they got the job done. I had a question about the charges, and I called Melissa, who was very nice and got the bill straightened out to my satisfaction. I'd use Bee's again!
Hard not to give these guys a 5-star rating. We only started looking for a plumber at 10:00 AM and by 3:15 PM the same day, we had not one but two plumbing jobs complete. Colton and Parker arrived in the time window promised by Melissa, assessed our requirements and prepared a quote quickly. We understood our options and agreed on the two jobs. We got a bath faucet rebuilt and an exterior hose-bib replaced quickly and at a fair price. Do not compare this service to a do it yourself job.... I would have been back and forth to the home center at least twice, but since their truck was fully stocked it was fast. My time is valuable and I appreciate the minimal disruption to my schedule. No mess, no fuss and no bullshit. Thanks Bee's!
I had my water heater go out on a Friday. I had planned to replace it myself, but quickly discovered that the water heater in my house is something that's not standard....meaning special order....meaning 3 weeks to get one. Bee's Plumbing responded to a yelp request immediately and just a few hours later was at the house installing exactly the water heater we needed. Ben was awesome, did great work, and really made sure that we got what we needed. I would use them again.
I called seven plumbers to come out to fix my garbage disposal and Bee's plumbing stood apart from all of them. I live in a condominium that requires contractors to be insured for multi family properties which made my hunt difficult. Melissa quickly quoted me the price and a work around for my busy schedule. Ben and Colton came out as soon as possible to install a new disposal. They finished before the estimated time and left my kitchen pristine. I was given a copy of the insurance policy and a warranty for one year to show the board in case an issue arises. I have had other plumbers work on my unit but the rates have been much higher and the level of service mediocre at best. The level of professionalism demonstrated by this crew is outstanding and I am happy to have found a company I can count on in my time of need.
Lauren B.
08/03/2017 12:00:00 SA
I cannot say enough amazing things about Bee's Plumbing and Heating! Our sink was leaking and causing a mess under the sink every time we would use it! I reached out to schedule an appointment and Melisa was very responsive and friendly. She was able to coordinate the team to come out the next day! It turned out that we needed a new faucet, Ben walked us through the options and based on our decision was able to replace the faucet right then and there! Great work and wonderful family friendly company! While I don't wish for plumbing issues, I look forward to working with them again if anything comes up!
Bee's Plumbing and Heating saved us. They were third company we called to get an estimate and by FAR the most reasonable. Very prompt and courteous. Will definitely use them again!
Steven D.
07/05/2017 12:00:00 SA
Bee's Plumbing and Heating snaked my sink and installed the piping underneath the sink in a timely manner, without any leaks, and with good service.
Rob F.
09/06/2017 12:00:00 SA
Bee's Plumbing showed up on time and did a good job. They were professional and polite and fixed the problem.
Service was great! Julio arrived exactly on time and was honest and upfront about everything that needed to be fixed. I needed three separate items fixed and only took a little over an hour. Very professional, speedy and great service! Would recommend for any and all of your plumbing/heating needs.
Lance M.
09/12/2017 12:00:00 SA
I received an urgent letter on the weekend from the Woodinville Water District - we had a leak - and we were losing 20+ gallons an hour - this had been going on for 3 months - I panicked - I did the usual troubleshooting - I poured vegetable dye into the toilet - no leaks - I climbed under the house - no leaks - I checked the spigot for the hose outside of the house - no leaks - I checked the public utility water valve on the street - no leaks - I checked for wet spots on the ground line from the public utility water valve on the street to the house - no leaks - I was stuck - but I didn't want to pay overtime to a 24 hour Plumber - I went to my main resource - Yelp - I went down the list - and I called Bee's Plumbing And Heating - because they were the only ones with a 5 Star rating - which was Good Sign - and there was also a family portait in their listing - which was a Very Good Sign - I called - and Melissa the owners wife answered - which was a Very Very Good Sign - Melissa was cheerful - and gave a me a Monday morning appointment - Great - and sure enough - owner Ben was at my door at 10AM Monday - he checked out the troubleshooting that I had done - and told me that I had a boken water line - and because a water leak was not evident - he needed to retrieve a Water Leak Detector listening device from the office - before he left - he gave me a fair job quote - which I agreed to - I asked him weather the additiional travel time would add to my job bottom line - he gave me an emphatic no - he left at about 11AM - but because of traffic - did not return until about 1:30PM - then - just as Ben and his plumbing colleague were getting out of the truck - we suffered a power outage - Puget Sound Power said - no power for 2 hours - I asked Ben weather this would change my job bottom line - because this power outage was out of my control - he again said no - but - what do we do for the next 2 hours - I asked him to replace the spigot for the hose outside of the house - he gave me a fair price - and did the job - at about 3:30PM the power came back on - he applied the Water Leak Detector listening device - found the leak - dug a hole - and repaired the broken pipe - this job took Ben much longer than expected - but I did not suffer because of it - Ben is a man of his word - and does good work - this is a family business - who deserves your business - I have a great CPA - a great attorney - a great MD - a great electrician - now I have a great Plumber! Thanks Ben!
Our kitchen faucet sprang a leak, and I called Joe's Plumbing. Joe's was too busy, but they recommended Bee's Plumbing. Bee's was able to come out the next day and fix the problem. Julio and Taylor were the plumbers, and they arrived on time, were very professional and courteous, and they got the job done. I had a question about the charges, and I called Melissa, who was very nice and got the bill straightened out to my satisfaction. I'd use Bee's again!
Hard not to give these guys a 5-star rating. We only started looking for a plumber at 10:00 AM and by 3:15 PM the same day, we had not one but two plumbing jobs complete. Colton and Parker arrived in the time window promised by Melissa, assessed our requirements and prepared a quote quickly. We understood our options and agreed on the two jobs. We got a bath faucet rebuilt and an exterior hose-bib replaced quickly and at a fair price. Do not compare this service to a do it yourself job.... I would have been back and forth to the home center at least twice, but since their truck was fully stocked it was fast. My time is valuable and I appreciate the minimal disruption to my schedule. No mess, no fuss and no bullshit. Thanks Bee's!
I had my water heater go out on a Friday. I had planned to replace it myself, but quickly discovered that the water heater in my house is something that's not standard....meaning special order....meaning 3 weeks to get one. Bee's Plumbing responded to a yelp request immediately and just a few hours later was at the house installing exactly the water heater we needed. Ben was awesome, did great work, and really made sure that we got what we needed. I would use them again.
I called seven plumbers to come out to fix my garbage disposal and Bee's plumbing stood apart from all of them. I live in a condominium that requires contractors to be insured for multi family properties which made my hunt difficult. Melissa quickly quoted me the price and a work around for my busy schedule. Ben and Colton came out as soon as possible to install a new disposal. They finished before the estimated time and left my kitchen pristine. I was given a copy of the insurance policy and a warranty for one year to show the board in case an issue arises. I have had other plumbers work on my unit but the rates have been much higher and the level of service mediocre at best. The level of professionalism demonstrated by this crew is outstanding and I am happy to have found a company I can count on in my time of need.
Lauren B.
08/03/2017 12:00:00 SA
I cannot say enough amazing things about Bee's Plumbing and Heating! Our sink was leaking and causing a mess under the sink every time we would use it! I reached out to schedule an appointment and Melisa was very responsive and friendly. She was able to coordinate the team to come out the next day! It turned out that we needed a new faucet, Ben walked us through the options and based on our decision was able to replace the faucet right then and there! Great work and wonderful family friendly company! While I don't wish for plumbing issues, I look forward to working with them again if anything comes up!
Bee's Plumbing and Heating saved us. They were third company we called to get an estimate and by FAR the most reasonable. Very prompt and courteous. Will definitely use them again!
Steven D.
07/05/2017 12:00:00 SA
Bee's Plumbing and Heating snaked my sink and installed the piping underneath the sink in a timely manner, without any leaks, and with good service.
Rob F.
09/06/2017 12:00:00 SA
Bee's Plumbing showed up on time and did a good job. They were professional and polite and fixed the problem.
Service was great! Julio arrived exactly on time and was honest and upfront about everything that needed to be fixed. I needed three separate items fixed and only took a little over an hour. Very professional, speedy and great service! Would recommend for any and all of your plumbing/heating needs.
Lance M.
09/12/2017 12:00:00 SA
I received an urgent letter on the weekend from the Woodinville Water District - we had a leak - and we were losing 20+ gallons an hour - this had been going on for 3 months - I panicked - I did the usual troubleshooting - I poured vegetable dye into the toilet - no leaks - I climbed under the house - no leaks - I checked the spigot for the hose outside of the house - no leaks - I checked the public utility water valve on the street - no leaks - I checked for wet spots on the ground line from the public utility water valve on the street to the house - no leaks - I was stuck - but I didn't want to pay overtime to a 24 hour Plumber - I went to my main resource - Yelp - I went down the list - and I called Bee's Plumbing And Heating - because they were the only ones with a 5 Star rating - which was Good Sign - and there was also a family portait in their listing - which was a Very Good Sign - I called - and Melissa the owners wife answered - which was a Very Very Good Sign - Melissa was cheerful - and gave a me a Monday morning appointment - Great - and sure enough - owner Ben was at my door at 10AM Monday - he checked out the troubleshooting that I had done - and told me that I had a boken water line - and because a water leak was not evident - he needed to retrieve a Water Leak Detector listening device from the office - before he left - he gave me a fair job quote - which I agreed to - I asked him weather the additiional travel time would add to my job bottom line - he gave me an emphatic no - he left at about 11AM - but because of traffic - did not return until about 1:30PM - then - just as Ben and his plumbing colleague were getting out of the truck - we suffered a power outage - Puget Sound Power said - no power for 2 hours - I asked Ben weather this would change my job bottom line - because this power outage was out of my control - he again said no - but - what do we do for the next 2 hours - I asked him to replace the spigot for the hose outside of the house - he gave me a fair price - and did the job - at about 3:30PM the power came back on - he applied the Water Leak Detector listening device - found the leak - dug a hole - and repaired the broken pipe - this job took Ben much longer than expected - but I did not suffer because of it - Ben is a man of his word - and does good work - this is a family business - who deserves your business - I have a great CPA - a great attorney - a great MD - a great electrician - now I have a great Plumber! Thanks Ben!
Our kitchen faucet sprang a leak, and I called Joe's Plumbing. Joe's was too busy, but they recommended Bee's Plumbing. Bee's was able to come out the next day and fix the problem. Julio and Taylor were the plumbers, and they arrived on time, were very professional and courteous, and they got the job done. I had a question about the charges, and I called Melissa, who was very nice and got the bill straightened out to my satisfaction. I'd use Bee's again!
Hard not to give these guys a 5-star rating. We only started looking for a plumber at 10:00 AM and by 3:15 PM the same day, we had not one but two plumbing jobs complete. Colton and Parker arrived in the time window promised by Melissa, assessed our requirements and prepared a quote quickly. We understood our options and agreed on the two jobs. We got a bath faucet rebuilt and an exterior hose-bib replaced quickly and at a fair price. Do not compare this service to a do it yourself job.... I would have been back and forth to the home center at least twice, but since their truck was fully stocked it was fast. My time is valuable and I appreciate the minimal disruption to my schedule. No mess, no fuss and no bullshit. Thanks Bee's!
I had my water heater go out on a Friday. I had planned to replace it myself, but quickly discovered that the water heater in my house is something that's not standard....meaning special order....meaning 3 weeks to get one. Bee's Plumbing responded to a yelp request immediately and just a few hours later was at the house installing exactly the water heater we needed. Ben was awesome, did great work, and really made sure that we got what we needed. I would use them again.
I called seven plumbers to come out to fix my garbage disposal and Bee's plumbing stood apart from all of them. I live in a condominium that requires contractors to be insured for multi family properties which made my hunt difficult. Melissa quickly quoted me the price and a work around for my busy schedule. Ben and Colton came out as soon as possible to install a new disposal. They finished before the estimated time and left my kitchen pristine. I was given a copy of the insurance policy and a warranty for one year to show the board in case an issue arises. I have had other plumbers work on my unit but the rates have been much higher and the level of service mediocre at best. The level of professionalism demonstrated by this crew is outstanding and I am happy to have found a company I can count on in my time of need.
Lauren B.
08/03/2017 12:00:00 SA
I cannot say enough amazing things about Bee's Plumbing and Heating! Our sink was leaking and causing a mess under the sink every time we would use it! I reached out to schedule an appointment and Melisa was very responsive and friendly. She was able to coordinate the team to come out the next day! It turned out that we needed a new faucet, Ben walked us through the options and based on our decision was able to replace the faucet right then and there! Great work and wonderful family friendly company! While I don't wish for plumbing issues, I look forward to working with them again if anything comes up!
Bee's Plumbing and Heating saved us. They were third company we called to get an estimate and by FAR the most reasonable. Very prompt and courteous. Will definitely use them again!
Steven D.
07/05/2017 12:00:00 SA
Bee's Plumbing and Heating snaked my sink and installed the piping underneath the sink in a timely manner, without any leaks, and with good service.
Dolores B.
12/06/2017 12:00:00 SA
I had a sewer line back up and received a bid from PriCor Technologies for $5k to repair about 5 feet of sewer line. Since the issue wasn't urgent (once the blockage had been cleared) I decided to get other bids. Bee's came in at the best price with $3900. Wade showed up to do the work. When doing the scope to locate the exact problem, he was unable to find one. He spent about 20 minutes looking for the problem spot at the specified location PriCor had found. He wasn't able to find anything that warranted a fix, let alone a 5 foot repair of pipe. He was honest with what he found, and shared his professional opinion - that it was a waste of money to install a fix. He could have easily taken our money and installed a new pipe, but he works with integrity and told us the truth, that is hard to find! When we do need to fix our sewer (the house was built in 1950 so it is inevitable) we will definitely be using Bee's Plumbing and Heating!
I feel like I had the best plumbers ever today when Matt and Caleb came to my home. Matt is a very experienced plumber, and Caleb was his incredible assistant. I thought/hoped it would be an easy thing to snake the laundry drain, but it turned out that there were roots and more roots in the way. What I appreciated about Matt and Caleb is that they just wouldn't give up. They checked under the house for an alternate way to get at the roots, they gave me options, proceeded quickly, and kept me in the loop. In the end, they got a hydrojetting team out after running a camera down the line (I watched the screen and could see what the problem was). Matt and Caleb stayed to communicate with the hydrojetters, so everyone was up to speed quickly. They worked incredibly hard for hours, had everything they needed on their truck (I was very impressed how well equipped they were) and made sure the job was done well. High five for this dynamic duo, and I was very grateful to have them at my home today! PS.. Special thanks to Jillian in the office, too, who was lovely to work with. :)
We contacted Bee's Plumbing after hearing really good reviews on them. We thought we were contacting them to do a simple update for us. Unfortunately it turned out that wasn't going to be the case with our project. It turned out to be much more involved and expensive than we were anticipating...you have to love all the surprises that come with owing a home that is 109 years old. Ben was great in that he provided us options for how we could address the problem instead of just going automatically to the most expensive fix. We did end up going with his recommendation for the fix. He was out early the very next morning to start the repairs. He arrived right on time and was ready to get to work. He originally told us the job would take two days however when he realized that it was our only bathroom he brought an extra hand with him and they stayed a little later in order to get the job done in one day for us. Ben communicated with me multiple time through out the day to let me know how things were progressing. I appreciated as I left for the day due to the water etc. being shut off. I feel Ben was very honest about what needed to be done and wasn't trying to take advantage of us by recommending things we really didn't need. I'll happily call them again should we need plumbing or heating services.
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