Weldon Couch Plumbing

Bought a new gas dryer from Costco and was supposed to get free delivery, haul-away and installation.  Unfortunately the delivery guys were unable to install the new dryer because they could not disconnect the old gas connector from the gas line coming out of the wall.   I called the gas company and they said I would need to call a licensed plumber to remove the stuck gas connector.   I called several plumbers in my area and was deeply depressed about how expensive the quotes were.  Luckily a neighbor recommended Weldon Couch and his quote was  60% less than other plumbers.  A day after we spoke, his son showed up, took off his boots and installed the gas dryer in no time.  He put new sealant on the line, made sure the connections were true and correct and did a great job.  He was very nice and polite and over the course of our chatting, he mentioned he was a boy scout when he was younger.  I thought to myself, no wonder he is so nice!.
Great service and 2 yr warranty on the work.  Highly trusted & recommended.

Our water heater had a leak and we had been without hot water for a night. The next day I called Weldon Couch Plumbing and within the hour already had someone at my door. Even though they didn't have the necessary parts to fix the issue, they managed to fix it enough so we could enjoy hot water temporarily. The next day despite having a busy schedule they made time late to come back and fix the water heater. They didn't charge an outrageous amount of money like other plumbers would have, they were affordable and efficient.

Water heater replacement. It's a family owned business but these guys were the most professional tradesmen I've dealt with. Pricing was fair and quality of work was top notch. Fully recommend these guys.

They showed up quickly. They explained how they would fix the broken pipe. The work was completed in a couple of hours and the bill was reasonable.

Our house was for sale and Weldon was sent over by our buyers to take a look at our water heater. After finding nothing wrong with the water heater, he rudely left my house, obviously irritated that there was nothing wrong and that he had wasted his time. A few minutes later, he rang my doorbell to tell me he found a problem. He led me to my front yard where he pointed out that the clean out plug (PVC pipe in the front yard that connects to the sewer) was at an angle, and thus, must be broken. He went on to explain how clean out plugs should be set at a 90 degree angle and that he believes a car must have hit ours and broke it. He said how he'd have to hand-dig up a portion of our front yard in order to do the repair and that it'll cost $1,000.

None of this made sense to me. We weren't having any septic-related issues and if a car hit a PVC pipe, wouldn't the PVC pipe break rather than move 4 feet of earth? I didn't have time to argue as my kids were unsupervised in my home so I simply nodded and he left.

When my husband came home from work, I relayed all the information that Weldon had told me. This also made no sense to him so he took the time (literally ten seconds) to do something Weldon did NOT do. My husband removed the PVC pipe cap from the top of the clean out plug and, using a flashlight, looked inside the pipe. The theory is that if a car hit it and broke it to such a degree that it moved the cleanout plug from a 90 degree angle to more of a 45 degree angle, we'd see the damage from the inside of the pipe. Wouldn't you know it, the inside of the pipe looked flawless. Not a crack in sight. We spent a few hours researching clean out plugs as well as talked to several other plumbers and we learned that the angle at which a cleanout plug is installed is purely plumber preference and that setting them at an angle makes snaking the septic system easier. I tried to contact Weldon with my findings, including a photo of the inside of the pipe, and received NO response.

Weldon went ahead and told our buyers that we had a serious plumbing issue and how our yard would have to be dug up and that was the end of our buyers. They terminated the contract. Weldon is a dishonest man and I will warn anyone who is in need of a plumbing repair to avoid him.

This review is way overdue. Weldon has been taking care of all our plumbing needs for almost five years now. He's honest, his rates are very reasonable and he's very responsive. He won't try to up sell you on products or services you don't need. Once he's fixed something it never is a problem again. I've referred him to several of my friends and to family. He always has removed his shoes when he comes in which is unusual for a contractor, to ensure nothing from outside gets tracked in. Having had a child who has medical challenges I have really appreciated this small and simple gesture. He's both kind and respectful. We are currently overseas and he's the only plumber we trust to take care of our property's needs while we're away.

Water came pouring out of our ceiling the first time my kids used the upstairs tub. Valves under sinks stubbed out with pex and pull in/out of our walls. Had him turn a toilet during rough in and he forgot to move water line. Had to cut sheetrock. Still finished it out in the wrong direction. The other toilet needed 2 wax rings and he only put on 1. You'll be sorry if you hire him. Brittain Plumbing is the way to go. They fixed his nasty work.

Pros for Weldon are as follows:  He is curtious and prompt.  
Cons:  Expensive for the lack of service we recieved.
We called him out to fix a leak in a bathroom shower.  He charges $120 for a service call.  We expained that when you turn the shower head on,  water leaks on the floor in the next room.  He came out,  pulled out the drain off the tub,  and said that was the problem. He said he was 99.99% sure this was the cause,  so he caulked it and left after only 10 min.  We tested the shower the next day and there was water on the floor again in the next room.  We called him and he wanted to charge another $120.00 for another service call.  I explained to him,  that he didnt fix the leak. His response was that he did fix a leak so I disagreed with him and stated that we still have the same leak that he was 99.99% sure that he fixed.  He did not even inspect the shower head or the shower spout that engages the shower head.  We feel that he ripped us off and didnt make good on his 99.99% hypothisis.  He was wrong and had no interest in making it right without charging another $120.  We will not recommend him to anyone and we will take our business elsewhere.  
I hope whomever reads this,  will take this review as credible.

THE BEST.  Will never hire another plumber as long as we live here and he is in business.  Honest, reliable, KNOWS his field and will do what he can to help you even if it isn't convenient for him.  Just a great all around guy.  You will not find many like him around anymore.