Aaron S.
07/01/2021 12:00:00 SA
First, I can't overemphasize how clean the work they did was given the rate at which they did it. Miguel and his team make their finished work look like it has always been there - not like a repair or an upgrade. I can guarantee you it's going to look sharp.
I was also impressed with Miguel's prompt and customer-service-oriented communication skill, and his initial strategy for getting the job done. Further, Miguel's crew was almost deferentially polite, courteous, and friendly but with solid professional boundaries. It's hard to find that level of professionalism anymore, especially in a newer, growing company.
But perhaps most importantly, I was impressed with the flexibility and agile manner in which the job was completed. There were some unexpected speed bumps we ran into with my older house, and the proposed solutions were quickly addressed and the plan adjusted with minimal downtime. We did have to work on the timing a bit, but, having seen some of the problems a big electrical rework can require, you have to, as a smart customer, be able to work with a small crew on timing if something becomes complicated. Miguel worked with me in lock-step to adjust his schedule to mine and make sure the scope of work was completed in a reasonable amount of time.
These guys do excellent work, have excellent customer service, are trustworthy and knowledgeable. I will be recommending them to my friends and family and hiring them out again. Great work!