Smart Charge America

I'd highly recommend Smart Charge America. Their online questionnaire was very detailed and I was able to submit all requirements along with pictures. I received a quote soon after, and they were very reasonably priced. Jesse and Rigo were our installers. They were on time, went over the agreed set up, explained their approach well, and did a fantastic job overall.

I wanted to get a NEMA 14-50 outlet installed in my Garage for my new Tesla and found Smart Charge America from Tesla's recommended electricians list. I had a fairly good experience with them, they gave me a fair quote explaining what that price estimate will include. My only problem was that I had to contact them a lot of times to get an accurate quote. Once that was finalized, getting an electrician to my house and installing it was a breeze. Andrew, the sales guy, was very informative and gave me all the required information.

Overall, a good experience but It would have been excellent if I didn't have to go back and forth just to get the initial price estimate.

A close friend of mind recommend Smart Charge America to install my walk charger for the new Tesla I'm about to receive next week. I reached out to them over 3 weeks ago. My friend even reaches out to them for me. I got a email from them saying they were pretty busy and that someone will be getting back to me with a estimate. 2 weeks later, I still did not hear back from them. I ended up hiring another company.  I think that is bad business,  especially when other companies are responding much faster.

When it finally became time to make my darling husband's long-standing dream of bringing a Tesla into the family come true, our next stop after ordering it was to turn our attention to buying the wall charger and to getting the electricity all juiced up to it! So, my first stop, naturally, was to take to Yelp to check out the reviews, based on the preferred list of electricians that Tesla suggested! This is how we happened upon Smart Charge America!

Y'all, we simply COULD NOT be more pleased with Smart Charge America! The extremely reasonable price that my husband was quoted was what it ended up at, and the whole experience was excellent from beginning to end!

For some context, we live in a classic, early-80s-built neighborhood in the north side of Austin, so we were a bit worried about the whole 2022 electricity needs in a seriously 80s real estate world, and, after loads of quotes, we were even more worried!

Smart Charge America rolled in, though, and we just knew that we had found our peeps! They've obviously done this a few (thousand) times, so that assured us that we were in good hands, but it was really when Damir and Anthony showed up on install day that all was good in the world. They rolled in clearly knowing what they were doing, and they took it from there. They brought our dusty, old electrical box up to fresh and new 2022 electrical code and our garage is now a charging station ready to juice our beautiful new Tesla girl! The results are simply gorg!

These, my Yelp friends, are THE people who you want to install your Tesla chargers! Full stop!

Thank you, Smart Charge America! Thank you TONS, Damir! (I cannot with your awesome New York accent), and thank you tons, Anthony! Y'all seriously rock!

Francisco and Zach were great! The work was done quickly and with care and the install of conduit around the back of my house was expertly done and looks great. The charger install in my garage also looks awesome and they made sure that all my questions were answered and that I was happy before they left.

Really, I was just blown away by how cheerful and happy they both were even with the looming threat of rain on the install day.

David and Jules were an excellent team who got me setup with a charging point in my garage quickly and effectively. We chatted for a few minutes to confirm the placement I wanted and confirm how things were going to get hooked up and then they motored through the install in no time.

I also appreciated that during the quote process Smart Charge America was happy to through together a couple of options for me to compare and didn't try to upsell me.

Very happy with the work and that my vehicle charges at it's max speed now.

Great experience from start to finish. I requested estimates from several installers for our 1970s-era home and it took them a little longer to respond but was worth it.

TL;DR on the estimate: Great price. I asked about some issues other installers mentioned and was assured that this install was safe, and in code. Rather than try to upgrade capacity on the breaker box in my garage, we opted to just put the 60 amp breaker on the main panel in the back yard and run conduit to the garage.

Garrett and James showed up the day of the install, walked me through the scope of work and locations, and got to it. A few hours later they asked me into the garage to add the Tesla wall connector to my wi-fi network and it was done. Barely an hour later, I got an email with info about how to move forward with rebates and tax credits.

Great experience all around.

**UNPROFESSIONAL**  The original salesman was the only good thing about using this company.  Once the service was agreed to, they sent a detailed plan with dates, times and when services would be completed.  The first day the electrician was supposed to show up to do prep work at 8-830.  We waited until 930 and I contacted the salesman as no one had contacted us.  When they followed up they said he would be there at 1.  Unfortunately we already had plans and wouldn't be home but I told them the gate is unlocked and he would have access to everything.  The electrician got there at 1:45, rang the doorbell and waited a few minutes before leaving.  (Which tells me they didn't communicate we wouldn't be home).  

The next day they were supposed to be there at 8-830 to start the installation.  Again we waited until 9-930 and no one showed up again.  I contacted the salesman (as it's the only contact I had) and said he would follow up.  We had to reschedule our day as we had planned for the power to be out and to work elsewhere for the day and get a sitter for our daughter.    After waiting all day and still no communication, I followed up again.  I was told the project manager would be there the next day at 930 to the work himself.  I advised I didn't want the electrician they had to come as I don't trust him to work on my house.  

The electrician showed up at 845 the next day.   The project manager called me and said they would get the panel upgrade done that day and was advised power would be back up by the end of the day. They didn't cut power to the house to start working until 1145 am, as they were still disorganized and not prepared for the job.  

The project manager messaged me at 330 that afternoon and said the electrician is still working and will stay until he is done but the power would be on by the end of the day.   We came home around 730, as we work remotely and had to find another location to work.  Once we or gone, the electrician said he had to leave and get a part.  After an hour he returned and worked for another hour and then left again. This time he was gone for multiple hours.  I messaged the project manager, Marlo, who kept making excuses for why it's taking so long but had no answer to why they no showed for 2 days.  At 1140pm, we decided he wasn't going to come back so we decided to go stay with family for the night as our electricity was STILL out.  (Myself, My wife and 9 month old daughter). As we were leaving the electrician pulled up.  It is now midnight and he is working on our house.

I returned to the house the next day at approximately 930am.  They were still working on the panel.  Power was finally restored about 1145am that day.  The project manager told me he would have the VP, David Laderberg contact me.  After 2 weeks, David reached out to set up a call, which already told me this want that important to them.  After explaining the situation, he un empathetically stated he would look into it and follow up.  He did follow up the next day and stared they would reduce the invoice by 5%.  Still no real apology, just more excuses about it being the end of the quarter and bad timing.  No answers to why the electrician no showed, about the multiple lies they told us

I would stay far away from this company.  The issues aren't worth it and even if you have issues, their actions show they don't care about the customer

Great service all around! Scott provided excellent communication from the beginning  letting me know he would get a quote to me as soon as possible in regards to installing my Tesla charger. Once a quote was provided I was surprised at the cost as I was expecting a much higher price. Francisco and Clifford were just as awesome when it came to installing everything. They called me to let me know they were on their way and were quick to get everything set up. They also took the time to show and explain to me everything that they did. I would highly recommend this company especially if you are wanting to get a Tesla charger installed.

I had my NEMA 14-50 installed with Smart Charge America. I submitted the form online with pictures and the quote arrived from Scott within a couple days.

The quote was cheaper then a couple other Tesla recommended electricians. I hired them and they were able to come the day after my Tesla was delivered. Which was within two weeks of me contacting them.

The installation was scheduled for noon and they reached out to me around10am that day to see if they could come earlier. Technicians D and Brooks arrived promptly and discussed their ideas for installing the plug. This would entail them taking the plug above my door and into my garage. This method is what was discussed by Scott on the initial call and email. The two technicians completed the job in about three hours and included the 14-50 plug and a wall Mount to hold my plug. They were friendly as we discussed tennis and future electric work.  I would recommend them. Car is charging at the correct rate and the work looks good.

Harassed my employer for a personal invoice. Never once contacted my husband who had actually hired them. Then they contacted all of my work colleagues via text at the office line and then sent a final demand letter to the office manager for all to see. Incredible.

I had been reaching out to other electricians to see if the power in my house would work for a charger for my car and to get a quote but never heard back.  When I reached out to Smart Charge America I had a quote within a business day and they were out to install it two days later.

Clay and Roshell were early to the appointment and were professional in their installation.  Clay made sure to give me some options for where to install the charger so that it would best work for my use.  The team left the garage cleaner than when they got there and everything worked great!  Would definitely recommend using them if you're looking for a professional install in short order.

If I could give them a negative score I would.  Worse Smart Charger Company ever.  Do not use them, I am strongly advising not to use this company to install your Tesla Home Charger in Queen Creek.  They installed an old charger, which I pointed out to the tech when he installed it, and the charger is inoperable verified by Tesla.  Their paperwork states ZERO downtime, no paperwork, no hassle as they will provide you with a charger as stated their paperwork.  I have not received a replacement charger for a week now and it is impossible to get a straight answer from emails or text messages as to when this issue will resolved.  I keep getting passed around or told someone will contact me about resolving my issue and to this day it has not.  I asked for a manager/supervisor and was told their is not one available.   I have sent email after email with still no resolution.  For you own sake, I urge you to look elsewhere to have your Tesla Charger installed.

No Manager available, they are to busy for me the customer after they have already received my money. Companies like this should not be in business as they simply do not care about written contracts, warranties or people.  All they want is your money and to move to the next customer (victim)! I wish I could speak to the owner of the company, I am sure he would like to know how they are treating a Military Veteran who has served his country for over 30 years.

Professionalism, Punctuality, Quality, Responsiveness, Value
Francisco and Damir were so professional and friendly. They showed up on time, answered all of my questions and finished when they said they would. I highly recommend this company.
Service: Install electric car charger

Clay and Damir did a great job getting the 60 AMP circuit added and ran through our attic and Tesla Charger to our garage. They even installed it in a way that made it easy to move around the storage rail that I already had mounted.

Weather created a bit of an issue in that it started to rain pretty heavy shortly after they started. They went ahead and got everything they could safely do, done. They scheduled a follow up appointment the next day and Clay and Rachelle came to complete the job once the weather cleared up.

We walked through the setup for the charger once he was done and he made sure our garage and the work area were really clean.

Overall great communication and timeliness.

I'm glad some people had a good experience, and I expected the same because they had the best reviews of all Tesla recommended installers.

They offered me a date and time to schedule, and I moved my schedule around it. They also emailed me the day before to confirm, with a list of things to do to get ready for the installation.

Ten minutes (!!) before the electrician's arrival I get a text, not a call but a text, saying there was confusion with the scheduling office and they will be calling me soon. I never got a call though, and had to reach out to Madison myself to find out what was happening. I still have no answer why, but was told they would try to make it right.

They are double the price of other electricians, and I chose them first because you expect a level of service and professionalism with a company like this, but I got the exact opposite. I explained this to them, and the said they would try and make it up. I have a very busy schedule so finding weekdays to be available and at hoe is difficult. Not to mention with lost revenue from being home for the day. So instead of rolling the dice again, I requested a refund and chose another company doing the same installation for less than half of the Smart Charge America's quoted cost. A week later, they still have not refunded what I paid in full two weeks prior to the installation.

If you don't value your time or your money, Smart Charge America may be a great option. They weren't for me, unfortunately.

Francisco and Clifford were on time, worked efficiently, and did a wonderful job. When determining what type of charger we needed, the coordinated/scheduler was very helpful in understanding our needs in a very detailed breakdown. I highly recommend this company.

Disappointing.  They were referred by Tesla dealer for outlet conversion.  Filled out their online info to get a quote 4-5 times, but everytime I tried downloading, their system kicked me out.  So wasted 40-50 minutes trying to download info for a quote to their site.  What a waste.  Called them and left a message and never received a return call.  

I ended up going with Grayzer....they got back to me within 1 days and gave me a quote within 3 days.

Unresponsive.  Took them more than a week to provide a very vague quote typed in an email.  There is no breakdown of anything.  Super high level quote.  I replied and asked a couple of questions, but it has been days without getting a response.  If this is the way they handle a new prospect, I can only imagine what it would be like after I agree to their work.  Will the work take a while to be done? What about issues? If they can't handle the sales aspect effectively, imagine that process when one has an issue and need an adequate response. No thank you

Had a great experience with Damir and Kevin. They were on time, polite, and efficient. Could not have been smoother! I'm so happy I used this service!

I love my Mode Y. I have wanted a Tesla since 2014 and finally bought a 2021 Model Y LR end of 2020. When I placed my MY order online with Tesla, I researched their site to find a recommended electrician who is certified to work on Tesla equipment, Smart Charge America and a few other companies popped up. We hired Smart Charge because they were the most knowledgeable, they increased the warranty on the charger, and warrantied their Installation. The installation was smooth. Their electricians we're on time, professional, and did not leave until my charger was working perfectly. One of their managers pulled up in a Model Y just like the one I purchased which instantly made me feel comfortable, and he project managed the install and used his car to make sure the charger was charging efficiently! Very happy with the Tesla experience!

Rip off! I completed their online quote request and got a quote for $1200. Found another guy to do it for $200. Don't trust this company.

I got a Tesla wall charger installed in my garage, on the opposite side of the electric breaker panel. My wall charger was ordered directly by me through Tesla but it wasn't delivered on time. Smart charge offered to put their own tesla wall connector and then later take mine whenever it got delivered.

We didn't have to go that route as i got my delivery same day but i appreciated having that option.

Their process of providing estimate is good. It requires uploading photos of your site and then someone reviews it and gets back to you with more questions or clarifications

The installation was smooth and timely and professional. They know what they're doing and recommend you the best practices.

I definitely recommend this place

Smart Charge America recently installed a new 50A circuit for me with a NEMA 14-50 outlet. I was very happy with the work done, and all the communication and customer service provided. They provided me very detailed quotes for multiple options, called to answer any questions I had and discuss options, and also ease any concerns I had over my older panel.

I REALLY like their whole online bid process, and that everything was pretty well handled via email, unless I felt the need to talk to anyone. You start by filling out a very detailed form, uploading a lot of very specific pictures, as well as peak energy bills. From there, they put together multiple quotes, based off of your needs.

Gary (the Master Electrician who performed the actual installation), was very friendly, professional, and courteous. He also answered many questions I still had, and gave me a very detailed overview of the work he performed. Another plus is that all work done is covered by a 4 year no questions asked warranty.

All in all, I was very satisfied with the quality of work performed, the level of customer service and follow through, and the friendly and professional staff. I'd definitely recommend them to anyone looking to get setup with a new EV charging solution.

The best place to call to get your home wall charger installed. The Tesla experts. You can see from my photo I was over-stoked.

Awaiting a Tesla order, I had Smart Charge America install a wall charger in my garage. Awesome experience all around!

The quote and pay experience is super easy, and Scott replied to me promptly and was super helpful on all fronts.

On the install, Clay and D were awesome! Super friendly, explained everything thoroughly, and left everything CLEANER in the garage than it was before! Great job all around!

Just had Smart Charge America install a NEMA 14-50 outlet in my garage for my Tesla car charger. I came across this business through Tesla's recommended installers page.

First off, I love the quote request process, Smart Charge America has you take a handful of pictures of your electrical panels and placement to determine what chargers your system can handle, and give an accurate price for multiple installation options. I very much prefer this process over calling an electrician and needing to schedule a in-house consultation. With the online quote I was able to get my installation price before anyone gets close to my property.

On installation day, Clay and Damir arrived exactly on-time and were very friendly. I told them that I had an appointment I had to leave for in 2 hours, and they told me they would do their best to finish all the work before then. Indeed, they were able to finish all the work within 2 hours, and still do a professional job. They load-checked the outlet and verified everything was working good, they even installed a couple of hooks to mount my Tesla mobile connector and wrap the cable around. Speaking of the Tesla connector, my quote even included a new NEMA 14-50 adapter for my Tesla connector, that was very convenient since that adapter is always sold out on the Tesla website.

I'm satisfied with the service from this business, and would use them again in the future

Read good reviews and requested a quote from Smart Charge America to install a Tesla Charging station.  Got the quote, with the promise in the email -  If you find a better price out there for your installation we'll beat it...Guaranteed!.  

I also got a quote directly from Tesla, which came in $200 less that Smart Charge.  I emailed them back and told them I would like to use them if I could, based on their reviews, but wanted to confirm that they could match our beat that quote.  That was 2 weeks ago.  I've heard nothing from them.  Not - yes we can, not - no we can't, not - go pound sand.  Just silence.  

Well, message received.  You don't care about my business, and you don't want my business.  Thanks for wasting my time.

UPDATE - I've increased my rating to 3 stars.  Shortly after posting this review, I was contacted by Smart Charge America to apologize for my experience.  The gentleman I spoke to was very sorry for the experience, and asked if he could still earn my business.  I have another company scheduled to come install the charger tomorrow, so I had to decline his offer.  I do however, truly appreciate the effort made on his part to reach out to me and try to correct the issue.  It took a very negative experience and turned it into something more positive.  I don't know if I will have the occasion to use Smart Charge America again in the future, but I will at least have them as part of my consideration set if that need does arise.

Calling for 3 days to schedule appointment for home charger issue. No service person call back yet.

David was awesome over the phone, he was extremely helpful and took the time to give me advice on an issue I was having. He wasn't even expecting to get a job out of it, but the next time someone asks who to call or if I need him to finish or redo my current project, I would definitely reach out to him

I scheduled an appointment with the Denver team three days ago. They ran more than an hour late, then never showed. They rescheduled twice more and never showed up. Done with this company. What a waste of time.

I called these guys twice in addition to submitting a  request for quote on-line.  Next day, I called and he said he was working on the quote.  Then, I wrote him about the status of the quote.   My first impression is that they need to work on their communication.

We ended up calling an Electrician and had our Charging Station installed the next day.   Poor customer service.

I had a great experience with these guys installing an EV charger in my Garage. Scott gave me multiple options for the install and scheduled the install. Dee & James came right on time, walked me through the process and did a great install. Would highly recommend them.

Searched around for someone to install a Tesla Wall Connector and received 4 quotes.  Smart Charge America was not the cheapest, but I was extremely satisfied with their quote system as well as how simple their installation plan was. I Initially worked with Scott who was extremely helpful and made sure I was comfortable with the plan.  Other companies seemed like they were making things more complicated; cut a wall in the house, run conduit from the side to the garage, etc.  Smart Charge America's plan was very simple.  Clay and D, were the installers, extremely professional, and were an awesome team to work with.  They did a fantastic job on the installation, cleaned up their mess, and even went above and beyond and cleaned up the rest of the garage.  Extremely happy with my decision to go with Smart Charge America, and definitely recommend them.

I used Smart Charge America to have my Tesla Chargers installed. They sent Brooks and Marlon to do the job. Those two guys were so professional. They called me on their way to my place and they showed up as scheduled. They were very knowledgeable and they did a great Job. My Tesla and I thank them for their professionalism. On top of it, Smart Charge America donates to One Tree Planted to plant a tree every time they install an electric car charger. All in all, I'm very satisfied with this company.

Clay and D were fantastic! Very professional installers, we're organized and worked very efficiently. I had a nema 14-50 outlet installed for my Tesla Model Y. Pricing was very competitive and they exceeded all expectations. Thank you again Clay and D! 5 stars!

I cannot say enough positive things about the quality and professionalism of the installation done by Smart Charge Residential.   Don't think about going with anyone else, especially with a ordinary electrician who doesn't do a ton of EV charger installations.  Without a doubt you don't want to go with anyone else.   Smart Charge Residential does 2+ charger installations a day and that experience matters.

This was my first installation with this company, and my second EV installation overall.   I made the mistake of having my first EV charger installed by a commercial Master Electrician, which at the time seemed fine.  Overtime I began to have increasing noticeable heat on the charging cable, sometimes too hot to touch.   We just got our second EV and I wanted to have a dual chargers so that we wouldn't be forever be connecting and disconnecting respective cars.  

My installation was not straight forward as they had to evaluate the prior work done, and they come up with a plan for how to do the installation within the existing framework.   Ultimately the plan was to daisy chain both chargers so that they would not have to do the more expensive solution of having to upgrade the entire house's service, and that they chargers would be able to give 100% to either car or split it between the two as needed.  I was really impressed with the amount of time and discussion that went on, as they evaluated what I had and patiently came up with a plan how best to accomplish the installation.   They were in no hurry to get in and get out and get on to the next appointment.   It was obvious they took their work very seriously and wanted to do it right.

On inspection of my prior installation the installers found that my initial prior install done by the Master Electrician was sub-par, and even dangerous.  My initial wire was underrated (too small) for the load that was run, it wasn't matched to the correct size breaker, the wire was not properly secured, it was not adequately grounded, and multiple other things that are not relevant to this review.    Long and short was that Smart Charge Residential scrapped all the original sub-par work, and did a fresh installation.   They even stood by their original quote that they had given, which did had not included redoing prior bad work, just extending what I already had.  

Well the result was a clean tidy professional install.   They cleaned up after themselves, they went to the trouble to do a more challenging installation which resulted in something that looked better and was more functional for us on a daily basis, putting the charger in a harder for them to get at place nearer the port on the car to be easier for us on a daily basis.

I can't tell you how pleased I am in how seriously these people take what they are doing, they are thoughtful, patient, meticulous and stand by their word.   Now when I charge my cable is completely cool.   What a difference, it is worth the piece of mind that it was done correctly.

First of all, I will give Smart Charge credit for quick action...in the beginning. After having me send in photos to provide a series of quotes, the work started quickly. Unfortunately, it also quickly ran into problems. First of all, the original quote 'forgot' to include the proper permits to do electrical work on our home. Once reminded, our quote went up a couple of hundred dollars.

The installation of the charger was quick but then we encountered issues with passing the inspection to get the permit finalized. Smart Charge wasn't familiar with the inspection process in our area and thought they could just 're-educate' the inspector to get the inspection to pass although the inspector was adamant that our electrical panel was insufficient to run the charger as it was installed.

We ended up bringing in a second electrician who was able to upgrade our electrical box and worked to get BOTH our permits signed off.

I'm glad the process is finally complete and came in under 3 months if not under budget.

The installation was good, but getting it coordinated was way more work then it should have been.  It took five weeks of multiple unreturned emails, missed appointments (i.e. they said, oh we'll come out and give you an estimate Friday at 10:30, so I arrange my day to be there and then nobody shows up) , and it took many emails and phone calls before it actually got done.  So while the work was done well, and I am happy with the charger, I think that communication and people who coordinate the installation need to step it up to make this a more pleasant experience.

Quick, easy and excellent service/installation. David and Scott were easy to work with and got me up and charging in no time. Highly recommended!!!

Let me just start off by saying WOW! Absolutely amazing customer service from start to end. I requested a quote online and was in touch with a representative with a quote a few days later. Karina was extremely helpful throughout the quick and easy process and we had a Tesla home charger installed just 2 days later! They even price matched another quote that we received with another company. I highly recommend using this service if you are in the market! 10 stars al the way!

Very thorough installation. I got several bids that were almost 3 times the cost over Smart Charge. The Smart Charge installation has been in place for a month and no issues. The installer Robert was really good and had to navigate tight corners in our attic for wiring. Really pleased with the quality and great to have power to charge our two Teslas. I highly recommend them.

Just had my EV charger installed today and the service was fantastic. Clay and crew did an amazing job; the installation visually nest and done right. They even installed hangars for the charging cable which I did not expext! The price was also competitive with other quotes I received. I highly recommend this company and Clay to install your EV charger!

Do not use this company. On the day of my scheduled install, I received a text message cancellation, not even a phone call. I was charged the full price. I was not given a reschedule date. I requested a refund multiple times via phone voicemail and emails with delayed and vague responses via email only. One week later, still no phone call, email, response or explanation. Very poor form and service. Buyer beware and stay away from Smart Charge America.

Smart Charge America did a great job. I wanted to upgrade my panel from 100 to 200amps. They gave me timely estimates, coordinated everything, and there were no surprise cost or unexpected expenses. The work looks VERY professional and I would recommend them to anyone considering getting their EV charger installed at home. They clearly state their warranty, which is something I had a hard time getting from other electricians. Call them!! You will not be let down!

I just had my Tesla wall charger installed in Austin, Texas and the two individuals (Josh and Josh) were professional, friendly and very efficient.
They worked well as a team and that made the installation quite easy.
I questioned how the install might go since my home and barn were built in 1907 and I was told over the phone that the electricians coming to my property would make it work and not to worry.
Josh and Josh arrived, listened to my questions and offered solutions and so I didn't worry.  

I am one happy customer and my Tesla charges so so fast!

Thanks!
Austin Texas

I should've written this review in 2016 when we originally had our EV charger installed, but recent events forced my hand.

After about 15 months of working perfectly, the charger started acting wonky, which is now a technical term when referring to EVs. I contacted SCA, and they took care of the problem in record time with amazing customer service. I mean, honestly, it was far more than I realistically expected. And for the second time, at that.

I cannot recommend SCA enough.

Great service. Handled installation promptly and efficiently.  Highly recommended

Everything was fantastic from start to finish. I needed an outlet for my new EV and ended up using Smart Charge America. They were Tesla recommended in my area along with 4-5 other providers. After submitting for a quote, I received a reply within 24 hours and quote soon there after. They came in with the best quote along with being the most detailed with the process. Day of, our technician Cliff was right on time and installed the outlet in my garage exactly where I wanted it (even included a hook/brackets for my connector). After completion he explained everything and cleaned up any mess made...very professional. I would definitely recommend anyone installing charge ports/outlets for their EV's to use Smart Charge America.

Smart Charge America came out today to install a Tesla outlet charger and sent out 2 hard working men, Travis and Clay. They were not only professional, but had excellent work ethic, and ensured everything was up to our standards. They didn't leave without making sure everything was working properly and we appreciate such great service. Sometimes great service like this by Travis and Clay are hard to come by. So, thank you both for your hard work and dedication. It doesn't go unnoticed!

I had a great experience with Denver Smart Charge America. They were very professional and timely. The charger was installed in a great location, and works really well. I highly recommended them.

Highly recommend. Prompt professional service. Clay, the installer couldn't have been better. Fair, transparent pricing. Good communication.

Highly recommend!  Nice professional folks! Electrician came and Installed over The Weekend within a few hours. Prior to that they answered all of my questions by phone and email and explained everything in layman's terms and was able to future proof the wires for when I upgrade to a Tesla. Better yet they handle all the rebates with Austin!

Tesla recommended ElectricMan and CESG for my Tesla charger install.  I had both companies come out and provide a quote. One quoted $5,000, then other quoted $6,000, which I believed was outrageous.  It turns out both companies tried to sell me additional hardware and wanted to replace and/or upgrade existing electrical hardware. They both gave me different stories about what needed to be done as well.  

So I ended up researching on the Tesla Forums and found that someone else had recommended Smart Charge Residential, Inc. (smartchargeresidential.c…).  From their website I was able to request a free survey and shortly after I was contacted by the company's Founder & CEO, Joseph Barletta.  Joseph  was extremely friendly and helpful and we scheduled a time for one of their electricians to come out.  

When the electrician got there he was extremely knowledgable and didn't try to sell me more than I needed.  The initial quote was $2,850 and it included the trenching to run the wires underground to my detached garage, which the other companies did not include.

For the job, Joseph ended up coming out with two others and spent the majority of the day digging the trench and running the wire.  The actual Tesla charger installation took another couple of hours.  

I could not have been more satisfied with the job and highly recommend Joseph and his company, Smart Charge Residential. If needed, I'm also happy to serve as a reference for these guys.

Exemplary customer service. Install was awesome and the customer service was on point!! The electrician was contracted which never really bodes well but these guys were good in dallas. The communication from head office was like I had a friend and they were extremely flexible with my schedule. Thank you!

Smart Charge America Sacramento was very cooperative until we asked for the permit. They never contacted us again after that. Wondering how many of their units they place without permits. Would not recommend this company to anyone.

I was able to get an install from this company and once the quote was produced we were able to schedule pretty quickly.  I am happy doing business with this company.

Their installation was OK.  They showed up with the wrong charger, didn't have the one we asked for, but only a more expensive one, and then made us pay the price for the more expensive one.  Not a huge difference, so that's not really a big deal.  The charger works fine.  No real problems with it.
However, they will tell you that you are eligible for a federal rebate.  This is a lie.  They are lying.  The vast majority of people who buy a charging station do not qualify for this rebate.  They made it seem as though everyone was eligible, and they put it in the quote when they calculate the total (final) cost of the station to you.
Of course, you won't find out that you are not eligible until you sit down to do your taxes (note the date of this posting)...so by that time, what are you going to do??

I recently had a 240v charger installed in my garage. I provided my details and a few photos and received a quote. The electricians showed up on time and did a great job. The invoice matched the quote, what else can I say? They proved themselves to be honest and good at what they do. I definitely recommend them.

Very professional group of people. From my first phone call to completing the company estimate sheet supplying them with photos of my home so the estimate was ready. Once here they completed all installation of new charger and even took time to explain how Tesla charger will work. Final item was the on line charge to credit card. Will recommend to friends and will use again in future electrical needs!

Better price than the other estimates I got. Got it done quickly.

Lowest Quote and Installed my new Tesla Wall Connector with no issues and did a beautiful job. I highly recommend them.

The representative called and explained the process in detail. The bid is very clear and includes extended warranty. The installer arrived on time and did a very thorough job.

This company is extremely expensive. The quote they gave me was three times what other electricians charge. Please do your homework and get a comparable quote  if you are going to even consider this company.

Smart Charge is great. If every business was run with the level of customer service this team achieves, the world would be a better place. Oh, and they do great work too. If you need a home charger installed, use this company.

Knowledgeable, fast and very neat.
Other than a charging station, no sign they'd been up and down my stairs, in the attic and closets to route the cables.
Couldn't be more pleased.

We had our second charger installed at our new place this week, and we relied on Smart Charge again as we knew they would do it right.  Clay Johnson and Rudy Ramos were fabulous!  We had everything done and charging in about an hour, and it looks great to boot.  We highly recommend SmartCharge so you get great products and you know they're installed well.

I recently purchased a Tesla Model 3 and Smart Charge America installed a NEMA 14-50. Richard and Roshell were right on time and extremely professional! The install took a lot less time than I expected and I am extremely satisfied and would recommend them if you need the job done right!

Professional, flexible and Smart.  Smart Charge America coordinated my installation online, the local company that performed the work was on time, friendly and clearly experts at EV installations.  I would recommend Smart Charge America and Wild Goose Electric to everyone looking to install electric power in their garage.  Thank you to both organizations!

I had a great experience with Smart Charge America. The entire experience from initial quotes to final installation was all done very professionally. The electrician they sent out, Clifford, did a great job and took the time to answer all of my questions.  I highly recommend this company.

Made the whole process smooth and easy. Their prices for chargers were good - I did some comparison shopping. Installation staff were very professional and showed up right on time. The city rebate process was kicked off like clockwork. I like companies that make my life easier!

Joseph and Kate made it so easy to get my charging station
There was very little to do except say YES when I saw the incentives from the City of Austin .
The team showed up early and were done so quickly I was amazed . Thanks for the great service.

Very professional and accommodating. They came on time as they planned and the installation was as expected. Additionally, they went the extra mile to schedule the city inspection after installation.  Lastly, they were very pleasant to work with and they responded quickly by email or phone.

Really a great experience, start to finish. The install was perfectly executed. I also really appreciate how Smart Charge Residential took care of the lion's share of paperwork, as we applied for a rebate from Austin Energy. Thank you, Amanda, for all you did.

I highly recommend Smart Charge America in Austin, Texas. This week I had a fantastic experience with their installation of a Tesla wall charger. The Initial communication to offer available installation times was simple and helpful. Josh, Travis & Karina arrived and immediately started determining whether the additional sub-panel included on the bid sent via Tesla was necessary. This analysis started without any prompting or questions from me! They evaluated my electrical system and determined my home already had plenty of capacity for my Model3 without expanding the panel. In my case everything was done in 90 minutes. Now I can charge overnight at over 40 miles per hour. Their expertise and integrity saved me significant dollars! This is the way to build a business and make me even more satisfied with buying an electric car. BTW, check out Austin Energy's GreenChoice program which prompts the development of more Texas wind power generation to cover the needs of your home and at minimal additional cost!

I used Smart Charge for the second time, for a new house with a detached garage. Overall it was a good experience, but I did have one complaint. The conduit was run outside the wall, exposed to the interior room (a garage, but still not ideal), rather than being run inside the wall. This was done without asking me. When I complained, they offered to re-do it, but I would have to pay a drywall company to repair it afterward. I decided that my investment in the charger was enough and I didn't want to deal with finding a drywall company, coordinating it all, the extra cost, etc. This could have been avoided by a better discussion up front about where cables were going to be placed and how the conduit would be run. I will point out that many people have found lower pricing through a regular electrician. But since the city of Austin will pay half for the install and the charger, it's worth it to pay more up front to get the rebate. I also support businesses that get into these new markets, and appreciate the risk they take on - having done it myself in the biodiesel world. I would use them again, but would be more prescriptive in my instructions.

Joseph is so friendly and knowledgable about the hardware he installs! He owns the business and does the work himself.

Happily answers questions and is easy to get in contact with afterwards. I've had a few problems and have had them solved promptly.

If you've got an electric car and want a place at home to charge it for an affordable price, go to smart charge residential.

These guys are amazing. Had a NEMA 14-50 outlet installed to charge my new Tesla. Matched a lower quote I was given from a competitor and had the installation completed fast. Highly recommend these guys.

Both my wife and I were impressed by this company and the team. Communication was flawless, they are very knowledge and reliable. They addressed all the concerns we had with the installation of a Tesla charger. They do understand the meaning of customer satisfaction and they live it. Joseph, congratulations to you and your team and all the success.