Remedy Electric

My husband and I had the pleasure of meeting Michael and his Dad. I love that this is a family owned company I never felt like I was working with a business.

Michael came out to give us a quote and it honestly felt like a nice visit. The next day his Dad came out ( I wish I could recall his name ) to put in a 30 AMP RV plug for us. He was the nicest man and we really enjoyed visiting with him. He got everything finished quickly and beautifully. His handiwork is truly impressive and the price was fair. I will only be using them for all of our electrical needs.

Highly recommend!

I am super appreciative of Remedy Electric. While electricians were giving me up to a week in order to take a look at a breaker that kept on tripping, Remedy Electric was able to squeeze me into their schedule and gave me a next day appointment. The electrician that arrived was super knowledgeable and friendly. He explained to me the issue, brought the new breaker switch and installed it in 15 mins.

I subtracted a star because I felt like the price was more than what other companies were quoting me. But that was completely worth it since they arrived so quickly.

So if you need a job done quickly or have an electrical  emergency, Remedy Electric can definitely help. Just know that you will have to pay a little extra, but that was well worth it for us.

Called about a malfunctioning hot water heater to eliminate electrical issues.  Very efficient scheduling and up-front cost analysis.  Plus, within about 5 minutes of arriving, the problem was diagnosed as the water heater not the breaker which had been tripping.  Then because Kevin had worked in water heater repair he told me it was probably the elements and it was an easy fix that he talked me through.  $85 in parts and we had hot water in an hour.  Highly recommend the team and really appreciate that Kevin went above and beyond to help me fix the problem.

Michael saved our day. AC went out because of a bad breaker. Came out next day, arrived in the window he quoted, and got it done. Super friendly, super knowledgeable guy. Thank you so much Michael!

Highly recommend! I am a first time home owner, and had a great experience with this team. They are extremely knowledgable and quick to diagnose issues, repair, and educate clients along the way! I am grateful to have found my go-to electric team.

Called Remedy Electric to come out to install EV charger. They went above and beyond to get the install for me. Turns out the home builder definitely made sure it was hard for them to do so. They were up for the challenge and installed the plug, on the side I wanted it to be, in my garage. Thank you Remedy Electric.

Showed up on time and was done quickly with what they must have considered a small job (installing a new fixture in the bathroom.  They were very professional and reasonably priced.

We had a Great experience with Remedy.  Everything from booking the appointment, to updates on the way, to explaining what the job entailed, performing the job, cleaning up after, and their costs were very reasonable.

Great service. Professional electricians who clearly explained the issue and options. Showed up as planned ready to perform the work. Even came with insurance and license information already packaged and ready to submit to my board. Highly recommended.

Tried to contact Remedy Electric today for a rough quote for some electric work that we needed done in our backyard.  We had an above ground pool installed and required a junction box at the sight of the pool.  

I was told by Teresa, and I quote, We do not provide free Estimates,the fee will be 50.00 dollars This will allow the electrician to Determine what is needed to give you the price, If you accept the Estimate, at the Compilation of Project the 50.00 Dollars will be removed if charged.

I'm really shocked.  Of the twenty-two companies with certified and bonded professionals I contacted, today, all of them gave me a rough quote, and every single one of them offered to come and provide a true quote at no charge.  I'm just really surprised that this company refuses to be competitive in its own market!  

There's no way I would ever entertain future work with a company so disinterested in garnering my business.  To not even _try_ to offer something... it just smacks of being completely disinterested, and that's not a good sign in a field where attention to detail, and commitment to perfection is vital!  

Strangely surprising, and a complete disappointment.

[Also, whenever a professional responds so illiterately, that's a bad sign, as far as I'm concerned.]

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7/7:

Teresa,
I contacted 21 other companies who do bonded, certified electrical work to get quotes, yes, I did.  I did not say that I contacted them solely by phone.  In truth, it was a combination of work done through email and by phone.  Why that comes as such a shock, I don't know.  

Maybe it's just that electronics (like computers and cell phones) are foreign to you, but a lot of us use them to communicate on a daily basis. You seem so confused by the quotation process!  

You asked how your competitors knew the particulars of the job?  Simple. They asked me.

As I said, I was looking for a rough quote, and got them from several of your competitors without any confusion, or contempt.  The top three that I'm workings with-- companies rated higher than yours on both Yelp and Angie's List-- saw your response, and had commentary of their own to add. Like, one said, Why doesn't she just try asking those questions beforehand, rather than ranting about them in response! While another added, How difficult is it to respond in email, like we did?  It seems like your competitors weren't nearly as confused about having a conversation on the internet.  For you, mores the pity.

I'm not looking for a handyman service.  I'm looking for an insured company with top-notch professionals.  A company committed not only to excellent service, but to doing a job-- not cheaply -- but economically.  And, seriously, if you think that's a _bad_ thing... it's really no wonder several of your customers complain about your prices (look it up).

Speaking of looking things up!  You might want to look up the word 'slander' in a dictionary (to do this, get in your car, drive down to the public library, ask the librarian what happened to the card catalog, find out they've been out of use for the last ten years, then ask for help on how to do a search on the internet-- I know how much technology confuses you).  

You've accused me of maliciously or falsely defaming your company, but what I've done here is simply quote (and verbatim, too) from your response to me on Angie's List.  Then I provided my opinion on our communique.  Everything that I've posted here has been 100% factual.  No lies necessary.  Let's face it, lady, I don't have to lie to make you look bad, you do just fine on your own.  

By the way, the word you're actually looking for is 'libel', not slander (one is written, while the other is spoken). I get that you have problems with words, though, so....  I think it would really help if you invested in a dictionary (or, and I'll give you this piece of advice for free (despite how valuable my time is!) You can always use dictionary.com.  Very handy!  Don't worry, no need to thank me!).

Before I go, I had a final word about this cheap, cheap, cheap thing you keep doing.  You said that I said I was looking for the work to be done cheap.  Here's what I said in my original Angie's List response: I'm hoping it's something we can get done simply and relatively cheaply. You have several specials, and I'm not sure if any of them could be used/combined, but I'd really like to see if I could get a quote for the parts/labor.  

It's sad when a customer can't ask for quality and value without being crudely mocked by the company they came to for service.  Why anyone would ever work with you... when they can see, word-for-word, how little respect you have for not only a potential new customer, but for service done at a value, too... is beyond me.