Chase Electric

My fiance can do a decent amount of electrical work, but there are some jobs where you really need to bring in a pro. You'd think our job would be pretty simple: a new circuit for our electric range. But it required very heavy wire, some custom conduit, and a lot of drilling through brick - not so simple.

Christian Chase was very accommodating in terms of schedule. He started work on a Saturday afternoon, then came back and finished the following Monday evening. He walked us through every step of the job and made sure we were comfortable before he started work. And when the work was done, you could barely tell anything had been added - except now our new induction range has power. Incredibly professional and courteous throughout, Christian is an example for Master Electricians everywhere. Chase Electric is fantastic, even for those simple jobs.

I highly recommend Christian for anyone needing electrical work. When we needed work on our 1940's bungalow, we scoured the neighborhood mailing list to find recommendations. Christian's name kept coming up again and again. We've since used Christian twice and have been very happy with the results. Christian is very knowledgeable, friendly, and does an excellent job. He methodically and carefully diagnoses problems and takes pride in his work. Outside of fixing our issues, he gave lots of tips for making sure we can extend the life of our current electrical setup. We will keep using Christian for any future issues.

My family has used him for years for our rental units. He's fixed ceiling fans and rewired rooms and everything in between.  The best way to describe him is that we just don't have to worry about him.  

If you work with a lot of contractors you know how great it is to have a guy that you can just call or email and not have to sweat about their work or honesty.

He doesn't gouge or half ass or delay.  We have 8 units and he has done all the electrical work on them for at least a decade and we don't want to use anyone else.

PS He's also just a super smart guy.  He graduated from RISD which is a really prestigious art college.  He welds sculptures and cooks gourmet meals in his spare time.  His depth of knowledge on those is almost as deep as his knowledge of electricity!

Christian was amazing. He came out quickly, fixed our problem perfectly, and was very courteous and professional. He probably prevented a future fire in my home and I am so thankful for it. If you need electrical done, this should be your first choice!

I've had two experiences with Chase Electric, very different.

The first was simple.  I wanted a timer installed on my pool pump.  

Well, Christian responded to my e-mail, came out, did a great job, billed a fair amount, and I even connected with him as a fellow guitarist (he, if memory serves, plays a Gibson ES-175).  

Nice guy.  Seemed to know his stuff.  I liked him.

The second experience was more problematic.  One day a week before Christmas 2016, lots of stuff went wrong all over my house in a random way.  Dead lights in rooms nowhere near each other, various dead outlets, no central heat, and the pool pump failed.  

The heat was a real problem -- it was in the twenties outside.  I work from home.  My house was freezing.

I asked Christian if he could come out via e-mail, reporting these issues briefly.  There was no response for two days.  

This was surprising -- I work for myself too, and if I am awake, not an hour will go by in which I don't check business e-mail.  And Chase Electric has its e-mail address front and center on its Web site, inviting people to use it.

Well, in two days, he did get back to me and said he had some time the following week.  I said with no heat in my house, I needed a faster fix than that... so I would find someone else.  He then suggested an HVAC specialist.

Now, being busy the week before Christmas... that I completely understood.   But it was odd that a master electrician would refer me to an HVAC specialist for this.

Anybody with a background in technical troubleshooting (such as mine) knows that when 5-10 different things all go wrong simultaneously, there is a root cause.  This particular root cause was obviously electrical.  And it spanned different circuits, not just the furnace circuit.  

It was therefore something that linked these circuits (meaning either the breaker box or a problem with the city power that led to the breaker box)... as I had suggested to him.

So I knew, immediately, that I had just gotten some dubious advice that was only going to waste my time and money, and I did not hire an HVAC specialist to tell me that my issue was electrical.

Well, Christmas came along and the weather turned warm, and I'm basically a nice guy.  So I wrote him back, and said I'd like to start over with all this, and politely offered him the job again.  Didn't ask for an estimate.  Didn't press him on the timeframe.  Just said I would be glad to hire him.

I never heard a word.  

A week later, I troubleshot this issue myself... using a multimeter and some common sense.  The problem was indeed the power coming from the city (a corroded splice on the roof that killed a hot feed into the breaker box).  Then I managed to talk the city into admitting it was their problem and fixing it (not an easy thing to do).

So I'm rating Chase Electric a 5 for the pump timer job, which was great... but a 0 for this recent experience.   Averaged out they come to 2.5, which I'm rounding up to three because he's a guitarist.  But sitting in my freezing house, I really deserved better advice than to be sent to an HVAC specialist for what was obviously not an HVAC problem at all.

Overall great experience. Super polite and professional, Christian Chase is a master electrician who knows his trade,  pays fastidious attention to detail and is thoughtful to the homeowner during the process. I needed a good electrician because I had a lot of dangerous unpermitted DIY wiring at my house that was frankly scary.   I'm surprised my house passed inspection when I bought it. The breaker panel was so compromised the city had locked it to prevent any further tampering. This was a major repair that had to be done.

Christian gave me a prompt and reasonable estimate for the job, stepped it out and ranked my problems in order of importance to help me budget, and allowed me to make two payments. He got all the permits and supplies very quickly, scheduled at my convenience, and worked until dark to get the job done right.  He showed me everything he was working on and explained it in detail, his workmanship was precise, he kept appointments and cleaned up after himself each day. He pointed out other problems that he found along the way and gave me the choice whether to fix them or not.

Finally, I'm a single woman and I always felt completely safe with him at my house, which has not always been the case in the past, so I'm very sensitive to this issue. He was super nice to my dogs too. I give him my highest recommendation.

Didn't even return my call. Guy on voice mail sounded extremely uninterested. No thanks. Got better things to do. Plenty of others to call. M

Had a very good experience even though we didn't use him for service. He was booked up till the next week and made some good recommendation on what the problem might be and how to fix it. He also gave referral to another very nice company which was also helpful. Would try to use him again when he is less busy. hopefully.

Christian is skilled, intelligent and kind. The previous home owner was DIY ambitious throughout the house, which I feared extended to the electrical system. Christian did a thorough inspection, clearly explained and presented the dangers he found, and made recommendations and repairs to this old house. I gained peace of mind from the work he did, and a smile for the day due to his kindness and professionalism.

I can't speak highly enough about Christian. He was professional, friendly and extremely helpful. He troubleshot a problem I was having in a tenant's unit. He was thorough and efficient, and made sure to fix any issues he found along the way. He was careful to explain what he was doing and I learned a lot. His pricing was fair and straightforward and he was concerned with getting it done quickly and correctly. He was a pleasure to work with and he has earned a customer for life. I would highly recommend him.

Just like the average ratings here...5-STAR without question.  Christian is a good guy, good communicator and GOOD EDUCATOR!  He solved an issue with a circuit that stopped working (because of something I did as a homeowner...)  Not only did he fix the issue, he taught me a couple of new techniques for wiring in case I had the same issue with another part of my house in the future.

Christian called the night before to confirm the appointment.  He called prior to the appointment stating he was running a little late...he texted to say he was near the home prior to arrival.  Love the communication alone!

Wish he would have more reviews from people that use him because good people deserve good reviews (especially when it is hard to find good, honest tradesmen sometimes).

Well done Christian @ Chase Electric!  Thanks for solving my issues...best of luck to you in the future!

Excellent company. i called and Christian came out and repaired several electrical problems in my house including removing a defective ceiling light fixture and installing a new one.
He was professional, courteous, informative and did excellent work.
I highly recommend him and will call him anytime i need help with electrical problems. i have already recommended him to my family and friends.
On top of his excellent work, he is a delightful person and respectful of  his customers home and property
ben morgan, austin

Christian was awesome! I called to schedule an appt to check our circuit that had stopped working. He walked me though a bunch of troubleshooting and we found the problem in a few minutes and he ended up not having to come out. This is the way buisinesses should be run. We will be only using Christian Chase for all of our electrical needs in the future. 10/10 would electric again.

Christian Chase has been our go-to electrician for several years. He is always responsive and easy to schedule. He is very knowledgeable and professional, plus he does a great job. On top of that he's very pleasant and personable and easy to work with! I wouldn't hesitate to recommend him for all your home electrical projects!!

Christian easily deserves the 5-star rating he's averaging here. I've had him out for a couple of jobs now (one fairly simple and a second a little more involved). He's thorough, detail-oriented, and explains the job to you as he's going along to ensure you're comfortable with the work and cost. In terms of his customer focus, he's great - responsive to phone calls or texts, which sounds easy enough but isn't always the case with a lot of folks. Plus, Christian is just a really interesting guy to chat with while he's working. All around good experience.

Master Electrician Christian Chase just came out to my home to diagnose and repair an electrical problem i was having that I, although being fairly mechanical minded, was unable to resolve.  Much to my delight Christian came in, assessed what the problem was in about 15 minutes, and completed the repair. Besides being quite professional, Christian is very cordial and pleasant, explaining what the problem was as he was completing the repair. I never would have figured it out own my own. I highly recommend Christian Chase if you want the job done quickly and correctly.

Christian was very accommodating with scheduling, came over right away and stayed and fixed ALL of our issues.  He took the time to explain the work being done, gave us valuable information regarding our setup and really helped us to be better informed as homeowners. I would give my highest recommendation to Chase Electric; very professional, courteous, and goes above and beyond to provide exceptional service.  Thank You Christian for your time and efforts, will definitely use you again in the future.