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P & G Plumbing

P & G Plumbing

Plumbing Service
Houston, TX 77088
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Description

We are a complete plumbing service.

HISTORY

Established in 2018.
We have been working for over 6 years in the plumbing industry, and last year we decided to start are own company.

ABOUT BUSINESS OWNER

I love running are business on a day to day basis, and when I am not doing business. I love spending time with my wife and 6 boys. We love watching the Astros at home or at the stadium.

Reviews

Carl ..
Carl ..
4/13/2023
My water heater was leaking contacted my home warranty coverage the plumber that was sent by DNB plumbing was lazy and quoted a ridiculous price for widening the attic entry and a new platform for the heater plus additional cost of installation.
I went on Yelp and started dialog with P&G someone came out viewed the job gave me a quote prior to coming to my home.  I scheduled the installation the next day two guys came out as scheduled came in and went to work. there were some scuff marks on the wall from removing the old unit i cam back in and the marks where gone. Good work and easy to do business with. I will recommend using P&G to my family and friends going forward.
Matthew M.
Matthew M.
3/20/2023
Miguel did great work! He was very reliable and easy to talk to. He educated me on what things are and how they operate. He was quick to find solutions for every problem he came across with our water heater.
Ron N.
Ron N.
02/11/2023 12:00:00 SA
I was given a time when they would be at my house and Miguel showed up right on time. I showed Miguel the problem and he went to town on fixing the problem. Miguel, also explained to me what the problem was and what he was doing to fix the situation. Miguel was awesome and I want to thank P&G for coming out as quick as they did.

Sincerely,

Ron Nugent
Peter S.
Peter S.
4/28/2023
Alejandro went above and beyond it was a tough job but he was patient and got the job done. Didn't leave until everything was inspected
We will hire him again
Hieu N.
Hieu N.
4/19/2023
Quality work? Hell no! These guys are complete novice when it comes to plumbing. They definitely don't know what a level or straight edge is to at least make the opening easy for the homeowners to repair. Work speaks for itself. No brackets were used to support the stub out water lines. Look elsewhere for work.
Ambreen A.
Ambreen A.
4/21/2023
I needed a water heater replaced and contacted Effrin through Yelp. They are very reliable and they always do a great job. The water heater they got had a minor cosmetic damage but instead of just installing it he made sure that I am aware and explained me that there is no problem with the functionality just a minor cosmetic damage. I really liked the fact that he was very thorough and made sure that I understand every hint and completed the project on time. I would recommend this business to anyone who has a plumbing need. Good work effrin and team
David H.
David H.
4/18/2023
Quick response to provide and install a garbage disposal. Would recommend business and use again.
Imran A.
Imran A.
3/31/2023
Took my money and never finished the job. His appointment timing are also really bad. He only showed up on time once. I had to cancel work multiple time because he says he was going to come, but he no-showed.

Majority of the reviews seem fake after reading them. PLEASE BE AWARE!!
Donald E.
Donald E.
1/24/2023
The guys came out and fixed a toilet that needed secured and calked in no time and even charged less than their estimate. Great job!
A L.
A L.
9/13/2022
Excellent same day service for a small leaky outdoor pipe. I don't trust google reviews (mostly bots) and Yelp seems slightly less fake so I took a gamble. Fortunately, Efrain was very quick to respond & identified the issue and quote with just a photo. The final price was exactly as quoted after work was done and paid with credit card. They dug out the pipe, replaced with new PVCs, and buried it again. Overall the job took 2 hours including a quick trip to the store for the right connector. Would definitely call again when we need plumbing work done!

Update: maybe left the review too early, came home and found out that the meter box was buried nearly a foot away from its original position haphazardly. I guess the job truly is just fixing the pipe underneath. Now I need to hire someone to dig up and rebury the box... still a solid 3 star for fixing the plumbing issue, just don't expect good aesthetics
Hudson O.
Hudson O.
3/17/2023
All I can say is that these reviews Have to be made up by the individual. The person was non-responsive from day one. On top of that, never could even receive a quote...my advice is to not use this company.
Justin S.
Justin S.
01/05/2023 12:00:00 SA
These guys repaired bath that wasn't working. However, their fixes made some other issues. Their installation of the handle was a little weird as well ( a bit odd to rotate). However, the main issue is that a very loud noise started happening after installation. I contacted them to fix up the issue, but was ghosted. Can't recommend.
Linda T.
Linda T.
7/19/2022
I need to get my tankless water tank flushed and since P & G Plumbing was one of the first few who answered me promptly, I decided to go with them. The plumber who came to my house was polite and did not try to sell me something else. He came on time; I just wish the person I spoke to on Yelp communicated with me that it was okay to move up the appointment one hour. Speaking of which, I was not happy with the lack of communications after asking for an appointment day/time. I almost called someone else to come do it for cheaper. They used vinegar to flush out my tankless water tank instead of stronger chemicals. Nothing wrong with vinegar but if I knew, I wouldn't agree to pay $349 and do it myself or hire a different plumbing company. Not sure if I would use them again for my other projects and other properties.
Debbie D.
Debbie D.
11/26/2022
Love these guys !!!
Miguel helped me this time with clogged drain ,,  punctual professional and competitive prices
They answer immediately !
I highly recommend
Andrea J.
Andrea J.
4/22/2022
Sent quote requests out for an emergency unclogging job and P&G was the most competitive.  We selected them and our job was confirmed via email and phone for between 230-330pm.  The technician was a no show.  We waited until after 7pm.
Chanpreet K.
Chanpreet K.
03/09/2023 12:00:00 SA
Efrain is a great guy. Responsive, reliable and very reasonable pricing. Had very good experience with him.
Rachel D.
Rachel D.
06/09/2022 12:00:00 SA
I requested a work estimate through yelp message to replace my kitchen sink, faucet and disposal - they were the most responsive and fairly priced.  The tech came out as scheduled and was very professional. I'll definitely call them again for any future plumbing needs!
Bart M.
Bart M.
10/31/2022
They came out once and seemed th be working on a solution to out problem. After 4-5 followup calls from me and promises to come back out the same days, always a NoShow.
Austin M.
Austin M.
08/09/2022 12:00:00 SA
Very difficult to do business with. Came to correct a problem in the beginning of 2022. The problem came back and getting P&G to come re-diagnose has been a headache. They were supposed to come around 1pm on 8/8 after much back and forth throughout the afternoon they never came. Tried again on 8/9 and was supposed to arrive by 9:40am. They arrived at 11am and let us know they were leaving and would return. At 2pm when we followed up told us via text they were in a customers home and asked what they could do for us. Needless to say communication has been very poor.
Michael C.
Michael C.
02/05/2022 12:00:00 SA
Excellent overall, good communication, professional and thorough. Did the job, on time as promised.
Rob N.
Rob N.
1/25/2023
Very pleased with their service and price for a water heater replacement. Will call them again when needed. Had someone to the house within an hour and several hundred dollars cheaper than the next guy!
Mark D.
Mark D.
4/15/2022
Miguel came and installed a spigot where the old one had broken off from the pipe and did a great job  Definitely recommend these guys.
Vicky V.
Vicky V.
11/06/2022 12:00:00 SA
I hired these guys for replacing a water heater. Not only they were very responsive and offered quick/great service - they also offered the best price and were very professional with the job.
Linda P.
Linda P.
08/06/2022 12:00:00 SA
We have used them before when we had a leak in a pipe in the backyard. This time it was replacing a worn out hot water heater. They responded  dry quickly and we got an appointment asap since the water was cold. He did a great job. They are very nice and reasonably priced. I will definitely contact them again if I need any other plumbing work done.
Alexis R.
Alexis R.
8/30/2022
My water heater wasn't working and some parts needed to be replaced. My landlord could not get anyone to our home due to the weather (some rain). I was able to get a quote via Yelp quickly and they even got the parts covered by the warranty. It took them two separate visits due to additional parts, however, they stayed on top of it and got the job done.
Thao N.
Thao N.
8/25/2022
The owner was very responsive. Someone came out within an hour of my request and looked at the showers and washer for me. I'd go to P&G Plumbing for future needs.
Mike S.
Mike S.
06/11/2022 12:00:00 SA
Used the Yelp quote feature and Efrain had the earliest availability with the best reasonable price. I had a kitchen clog that my 25' motorized snake could not unclog and they brought a bigger machine and got the job done after a few tries and going upstairs and finding the right pipes. They also offer water jetting service as well if needed.
A R.
A R.
7/29/2022
I don't mind to be charge for a service request but I  don't like people tell you one false thing and do another one - I saw free estimate which I got but a charge of $75 dollars a later charge without  telling us Firts - not right
Jason Z.
Jason Z.
6/25/2021
My garbage disposal motor went out in the kitchen and I called the number to ask for a quote to replace. I bought my own disposal and it cost $125 to replace and test the new disposal. Same day service, the tech Miguel did a good job removing and installing the disposal and testing to make sure the seals are tight. Pricing is much more reasonable than some of the big name plumbing companies that I called for a quote ($250 on replacing a disposal, really??)
Giuseppe C.
Giuseppe C.
3/23/2021
Had them come out for a simple water heater service, ended up with water on my ceiling.  Gave it 3 weeks and had someone inspect it to make sure it wasn't a leak in my roof and there was never water in my ceiling again, so I called them and asked them to check it out as I believed they were at fault for the damages.  They determined it wasn't their fault, wiped their hands of the responsibility, but said they would refund my money.

A few months later, I still had to pay for the repairs out of pocket and never got my money back.
Kelayne P.
Kelayne P.
03/11/2021 12:00:00 SA
5 star service!

My plumbers name was Mr. Tony and boy was he informative and kind.

He unclogged the guest bathroom toilet in just a few minutes and replaced the old toilet seat. This service was way cheaper than Mission plumbing who charged 3x the price and only unclogged the toilet.

Im adding P & G to my household service list. I will call them everytime!  :*)
Doug C.
Doug C.
1/17/2022
Almost immediate response from the owner on a Sunday evening. Very impressive! Scheduled service in the morning after arranging for someone to be home and they promptly showed up and had our give back to normal in about an hour.
Highly recommend! Our main drain from the house was clogged which we found out with an evening shower causing our downstairs toilet to back up and overflow.
Removed toilet for access, cleared main line & reinstalled everything in about an hour!
Wow! Don't think twice, just give them a call. We now have a plumber I can highly recommend to get you out of a bind.
Normally, I do all my own home repairs, but when time and results are important, give them a call!
Johnetta F.
Johnetta F.
08/11/2022 12:00:00 SA
Great company to work with. Highly recommend. Very responsive and reasonable prices. Will definitely use them in the future for any plumbing needs.
Jay K.
Jay K.
5/24/2022
Used P & G Plumbing for the second time for service and got exceptional work and communication again. Sent them a photo of my leaking garbage disposal, they picked up the part and was here the next day to install the new disposal. Would highly recommend them (again) and they are my go to for plumbing issues. Thanks again.
Pam K.
Pam K.
4/29/2022
Tub wouldn't drain. Next morning someone was able to come and check it out. Auger was used, but nothing was happening. I was told he needed to contact his boss and I'd hear back. Communication wasn't great. 2nd plumber came back late in the day and tried with motorized auger, but it wasn't clearing. Advised he would come back next day with a camera & scope to check things out further. I wasn't given a time. Next day he returned and went up on the roof for a different access. Turns out big clog of tree roots and hair and looked like a cracked pipe. I was advised what would need to happen to fix it. I approved and 2days later 1 person came to dig by the side of the house to gain access. This took 2-3 days digging by himself. Pipe was replaced and I was grateful for a working shower/bath again! Felt the cost was fair. My only issue was the way the worksite was left. I wasn't home when the hole was filled in and I do realize it's difficult to get that done with one man doing it, but he left 2-3 inches of dirt & clay all along the side of the house covering the grass that I had planted about a year ago. The owner was advised of this and said they'd come back to remove it, but that never happened. So after a few more storms, I can only hope that some grass might break thru the muck one day. In conclusion, I would recommend this company but just be sure you're around to supervise cleanup. Started with 3 stars, but gave the 4th due to a quick Yelp response and pricing.
Amber W.
Amber W.
6/25/2022
Great service. They were prompt and clear about the price. Also the work was done very quickly and nicely. I will use them again.
Tha W.
Tha W.
7/29/2022
4.5 stars.  we had a clog in the kitchen drain pipe.  I tried plunging, vinegar and baking soda as well as drano and nothing worked.  
p&g came out and first tried to snake it, then used a jetter (that didn't free the clog either) and also used a camera to try and see what was creating the clog.  they could not confirm if it was a massive clog or a busted pipe.  they suggested the best option would be to reroute my kitchen drain pipe which they did.  they had to dig up about 50 ft of trench to reroute the pipe and they did a nice job backfilling the trench.  they made sure to cap off my old drain pipe and sealed up where they cut brick on the side of the house to access the old drain pipe.  repairs didn't take long (it was one day to dig, next day to reroute the drain pipe and backfill the trench they dug up) and priced what I thought was more than fair (just shy of $1500).  they communicated well, I just had to reach out to them a few times to confirm their arrival times.  
I would use Efrain and his team again.
B P.
B P.
02/02/2022 12:00:00 SA
Other reviews seem fine. This is our experience. Said they could come out between 1-3 yesterday. Never Showed, never called. Reached again early the next day, I believed them when they say they got busy. I understand how the day gets away sometimes. I hadn't rescheduled with anyone else so I obliged. They send a guy over at 1. He immediately asked to use our restroom. My wife explains the situation. He checks the heater, checks my circuit breaker, and says he needs to call the boss. He went to his car. I'm assuming talked to his boss. Then drove away. I texted about half an hour after assuming he left to get parts, and never got a return anything. I don't know what else you want me to do here. This is my story. You make your own decision. See text chain.
Gabe T.
Gabe T.
10/28/2020
Requested a quote for install. We agreed on a price that I thought was very fair and a date/time for the install.

Not only did they not show up, no communication before during or since then.

I understand getting busy or letting the day slip away but, when people rearrange their day tor you, no communication is tough to understand.
Josh H.
Josh H.
7/20/2022
I was really pleased with Efrain and his assistant. They quoted us $175 and the job ended up being way more complicated than anticipated and required additional services and an extra day. Nonetheless he kept the price the same. Super cool guys and they are honest which is huge these days.
Faith M.
Faith M.
06/08/2022 12:00:00 SA
P n G plumbing was on time and solved my problem for the quoted price. They didn't try to sell me anything extra, just solved my issue. My kitchen sink pipes were clogged and causing water from the washer drain to overflow into the house.
The plumber they sent was very polite and patient. He answered any questions I had and explained everything he was doing when I asked.
It's been over a month and I've had no more issues with that area.
Scooter L.
Scooter L.
9/24/2021
Found on Yelp after requesting help. Immediate response. Set up for next day service. Showed up exactly on time. Hit the problem head on and nailed it!   Fair price!!

Pros:

Eddie spoke fluent English. I like that because I have tried to learn other languages and just cannot. But it was very clear to him what I wanted done and what he was doing. Plus he was very courteous and respectful and took the time to explain things.

I also like that he had a company logo shirt on.

Cons: I would have liked to see the company logo on the vehicle. I also would have liked a business card. He was simply out. Tough times this pandemic makes for us all. That's all and it is minor stuff

Recommendation:

Winner, winner, winner. Ask for Eddie! Great first experience. Highly recommend!
John B.
John B.
11/13/2022
Quick response.   Decent price.  Did a great job.   Friendly and courteous.    What more could you ask for?
Juan S.
Juan S.
6/16/2022
Everything was perfect! They did the job on time and as promise. Will certainly recommend to my friends and family.
Conrad C.
Conrad C.
05/12/2022 12:00:00 SA
Efrain and Chris came and installed a new water heater two days ago, so I am giving a status review.  So far I am pleased with their work.  First they gave me a very competitive quote for the job.  They did not try to rip me off like some other contractors I contacted.  After they were given the job, they came the next day within the time frame they promised.  Efrain bought the new water heater from a supply store and opened the box before me.  I like that.  Both Efrain and Chris were courteous.
I may update this review later.
Dallas P.
Dallas P.
04/04/2022 12:00:00 SA
Repeat customer: same quality of work, arrived on time, quick resolution and cheaper than initial quote.  Once again, they've done outstanding work.  Thank you!  We will contact again when we need you without hesitation.
Dan L.
Dan L.
5/26/2021
They didn't bother to call me. They didn't even come close enough to the front door to fire off the RING sensor.
I've got less than positive vibes about this company.
They didn't come up to me straight and honest.
I can't recommend such a company.

Why didn't they treat me they way they would want to be treated??
Ashley C.
Ashley C.
8/30/2022
Efrain and his team installed our water heater. He is very quick to respond and competitively priced. Efrain was professional and efficient and even came to install the water heater the next day with a hard to find sized drip pan. I would absolutely recommend them for any plumbing work needed.
Michele L.
Michele L.
5/15/2021
Owner Efram gave the best estimate to repair a pipe under the house where roots obstructed one toilet from flushing. They dug 11 feet and repaired the pipe. It took 2 days to repair,  the inspector arrived one week later and approved their work along with an engineer report. PG asked for the payment only after the inspector approved their work.
The original plumber Mike Carey Plumbing charged 500$ for misdiagnosing the problem by  replacing the toilet which did not solve the problem. The roots under the house were the problem. They then said it would cost over 5200$ to dig under the house. OMG. They were the highest estimate of all
PG was more than 2000$ lower.
PG came on time, Chris and Efram are honest, experienced, and so professional. I highly recommend this hardworking family run company.
John P.
John P.
2/21/2022
Eddie did a great job repairing an old stubborn, corroded shower cartridge in my master bathroom. I have found this company to be responsive, effective, and affordable. I would recommend them.
Candy M.
Candy M.
3/25/2022
My kitchen sink was backed up with rice and someone came out the very next morning. Service technician was Eddie and very knowledgeable and explained what caused the recurring issue. Not only did he clear the drain but he increased my water pressure and educated me on why I was having issues with the my water pressure. I am so happy I went with these guys.
I am very pleased with the service and will keep them in my contacts. Super happy.
Ugonna A.
Ugonna A.
3/25/2022
Our water heater went out and after not having the best communication with another plumbing company. We searched yelp to find and compare. They were very responsive and able to set an appointment quickly. Happy with the installation.
Paul H.
Paul H.
1/21/2022
I used P & G to replace a water heater. Their prices were fair, and the service was great. They were so responsive when I was reaching out for quotes, and so nice in all my interactions. The day of the job they were punctual, and the guys they sent were incredibly nice and respectful. I would definitely recommend this team and use them again
Reza S.
Reza S.
01/06/2022 12:00:00 SA
Great service, fair pricing and very reliable. Will use their services again.
Matthew H.
Matthew H.
4/28/2021
Awesome Service. They came out right away to fix an emergency. Customer service is great. They came out and was very professional. He removed his shoes and he wore a mask the whole time. You could tell that the employees take pride in their work, the staff was swift but careful and very knowledgeable. Highly recommend. I were referred to P & G by a neighbor that had their water heater replaced - they were also pleased with the work.

Fixed a leak in my bathroom sink:  $99 service fee
Parts: None required (Tightened current fixtures)
Appt: Next day available
Payment: Emailed invoice
Arsalan B.
Arsalan B.
07/11/2022 12:00:00 SA
Every time I need something repaired I always hit up P&G first. They've always had the most competitive pricing out of everyone I've contacted and they do very good, honest work. Ephraim is very accommodating with peoples schedules and the techs I've had come out have always been very friendly and efficient.
Nancy K.
Nancy K.
5/22/2020
Water heater went out at my rental house and the first company i called quoted me a price more than DOUBLE what I thought it should cost. Turned to Yelp and so glad. P&G gave me a quote about a third of the cost of the other guys - for comparable equipment - and did not balk at my request for a particular brand Of heater i prefer for $50 more. Great communication throughout the process and techs were thorough and respectful to my tenant and they are very pleased as am I. Highly recommend and will refer and recommend. I am happy to pay a fair price but not an artificially inflated price like the other company assured me that you won't find a better price in Houston than us unless they are unlicensed and will void your warranty - well... I did and now P&G will get all my future business.
Shane K.
Shane K.
06/01/2022 12:00:00 SA
I have used P & G Plumbing several times and they are outstanding.  Very timely, great rates, and wonderful service.  We called to have a kitchen faucet replaced and they were out to our house the next day.  Highly recommended.
Joanna J.
Joanna J.
7/25/2022
Have to give these guys another 5 star review for coming out on just a few hours' notice to repair a leaking garbage disposal.  Eddie's earlier afternoon appointment was more complicated than they'd expected, but even at 6:30 pm he still made time to take care of us even though it meant a long day for him.  Glad to have found this team!
Deidre ..
Deidre ..
12/30/2022
replaced water heater fast and at the very best price around..highly recommend!
Claudia O.
Claudia O.
05/07/2022 12:00:00 SA
I called and asked the owner for a quote on replacing a bathtub. We scheduled the estimate and his worker came and took measurements and he NEVER sent me the estimate.  I reminded him several times and he never bothered to responded. Bad business.
Alan N.
Alan N.
12/01/2021 12:00:00 SA
Usually when you need a plumber, you need one now.  These guys were professional and came out quick.  They had my drains running like new in about an hour and I felt like they charged a fair price.
Billy R.
Billy R.
8/23/2021
We were having hot water heater issues. They gave us our options and completed the work. All in less than 24 hours from the initial quote request on Yelp.

I found my permanent plumbing company.
Edmund K.
Edmund K.
4/23/2021
Contacted this company on Monday and was able to get a response via Yelp same day.  Chris and Will came to replace our 17 year old water heater bright and early the next morning.  We had a bit of a miscommunication about a tall vs short water heater, which resulted in our quote going up from $1050 (super cheap) to $1400 (in line with other plumbers who were clear on us having to have a short water heater due to limited room in the attic).  Who knew having a water heater that is 1 foot shorter would make it go up in price so much?

Since I am super-paranoid about leaks, Chris was nice enough to explain to me where to look for possible problems, should they occur.  Three days later, there's no sign of trouble, and we've had no problem with our hot water.  Even at a lower setting, it's delivering hotter water than our old heater was, probably because there's not a hundred pounds of sediment in the way.

Chris was also very helpful in explaining how to flush the heater every six months to prevent it from getting as bad as the old one.  Altogether, they were very nice, and did adhere to Covid protocols for the most part.  For the part where they are carrying the old, extremely heavy water heater down the stairs, they did ask if they could remove their masks, understandably.  For that part, I just stayed kind of far away, and they masked up as soon as they were done with the heavy lifting.
C. L.
C. L.
07/10/2022 12:00:00 SA
P & G reached out 5 minutes after I created a project on a Saturday evening. The appointment was scheduled in 10 minutes after talking to the owner. The technician came out within the time frame and my drainage issue was fixed. I am a very happy customer and recommend their service!
Richard C.
Richard C.
08/12/2021 12:00:00 SA
P&G was the only plumber that said he could fix it today. As I had to shut the water off I could not wait two days. He had a plumber in the area and he was here within 30 minutes. The estimate was a little high but I added a second job of replacing a leaking outside faucet. He gave a fair price to do both jobs. Eddy repaired the pinhole leak to the cold water line to the tub first. Then he had to run to Home Depot to get the 1/4 turn faucet I wanted. He came back and sweated on an extension  and attached a threaded connection so I could replace it if it failed in the future and stood by his original estimate. Eddy was professional,  fast, and thorough. I would recommend P&G to anyone.
Tim O.
Tim O.
08/11/2022 12:00:00 SA
The P&G team were east to work with and help set up the schedule and installed a new water heater.
Kaitlyn A.
Kaitlyn A.
08/03/2022 12:00:00 SA
They were available soon, showed up on time, and did the job. The only reason it wasn't a 5-star experience was that the plumber asked if I had my own plumbers tape and when I didn't he said it was fine and he'd figure it out. He ended up puttying over the wiring in our garbage disposal and wrapping that in electrical tape. I will be redoing the wiring shortly.
Gary G.
Gary G.
7/27/2022
I had several plumbing companies come out for estimates and this company beat all of them by quite a lot.  They were running a little behind, which is understandable because you never know if a job has more problems than anticipated.   They let me know they were behind and when they were on their way.  The plumber who came out, I think his name was Eddie, was very nice and did a fantastic job.  There were more problems than anticipated and he took care of all of them.  I would highly recommend this company to anyone needing plumbing related services.
Stephen K.
Stephen K.
5/16/2022
Had a water heater issue and a leaking drain pipe inside of wall.  They came out within a day, replaced water heater and re-routed piping eliminating the need to go into the wall.  Great job and fair price.  Highly recommend!
Louis S.
Louis S.
7/14/2022
Great service and rates from a family owned business! Super satisfied. I would definitely recommend.
Scott B.
Scott B.
12/08/2021 12:00:00 SA
Had a backed up sink that I had tried every way I knew to fix. Miguel came out that day and had it fixed in ten minutes. He was friendly and courteous. Charged me only a minimal service fee because the fix was so easy.

P&G is my new go-to plumbing service.
Kenisha R.
Kenisha R.
01/08/2022 12:00:00 SA
Last night I heard water dripping and went to kitchen to discover 2-3 inches of water on the floor. I mopped up the water and saw that the pipe under the kitchen sink was loose. I tightened it back but it was still leaking. I came to Yelp to find someone, and P&G was the first company to respond promptly. They came at the appointed time and replaced the broken strap at a reasonable price. The tech was so friendly, knowledgeable and efficient. I most definitely would hire them again.
James M.
James M.
07/08/2022 12:00:00 SA
Called them this morning, and they gave me a time for this afternoon, and actually showed up when they said they would!  Called when they were on the way.  Had a busted line up under my mobile home, and the young man (Sadly can't remember his name, but props to him anyway!) crawled up under there and found it, and had it fixed quickly!  And they stuck with the quoted price, which was way more reasonable than I expected for the job.  They will be my first call the next time I have a plumbing issue!
Tarun L.
Tarun L.
6/13/2022
Came out to check the water heater, told us what part was needed. Once we ordered the part a new technician came to Install it but was unsuccessful at this point no money was given so I wasn't to worried. Called the original person who came the first time he said he'll come check it out himself and that was maybe on Wednesday June 7... was ready for them to quote me for a new water heater being mines is already 20+ years  (also ready to pay cash) but no answer.
Jessie R.
Jessie R.
02/02/2022 12:00:00 SA
Excellent company with rapid response, professional staff, good price.  I called this morning for assistance with repairing a water leak.  The technician was at my home within 2 hours and the work was completed 5 hours after my call!  I highly recommend this company.
Phil M.
Phil M.
4/28/2022
I called P&G to remove a stubborn shower cartridge. They responded very quickly compared to competitors and did the work at a fair price. I was impressed with Miguel's attention to detail and will probably hire them again if needed.
Stephen D.
Stephen D.
10/31/2021
Using Yelp message board, found PG Plumbing for simple drain clean out. Good communication via YELP and text. They quoted the price, came out, did the work, and were courteous.  I've added them to my list of preferred plumbers.
D M.
D M.
9/24/2021
I needed a quick quote for purchasing and installing a new 50 gallon gas hot water heater. P&G immediately responded with a very fair price, and installed the heater on the day/time convenient to me.  They did not try to sell me any additional services, and did the work for the price quoted.  
As the heater was just installed today, I cannot comment on the quality of the product, however the brand (Bradford White) was the same as my old heater, and same brand and size heater that another plumber quoted for a much higher price.   The old heater was good til the end of its life span of about 11 years.
Monica W.
Monica W.
06/11/2020 12:00:00 SA
APRIL 22nd, 2020.  I had P&G replace burnt put garbage disposal for $249.
June 9th. Not 2 months later it breaks.  Owner says they could come 2 days later to install a new garbage disposal for $249....seriously?
You guys sold me a shitty garbage disposal and want to sell me another shitty garbage disposal?
Will not be using P&G plumbing ever again.
Caroline F.
Caroline F.
08/05/2021 12:00:00 SA
Unbelievable service! Not only were they incredibly friendly/nice/polite/understanding/patient/knowledgeable, but they also were in no way ready to give up on my home's (seemingly hopeless) drain pipe problems until they fixed the problem for good. Such a good experience to come from such a big problem at first! 5+ stars!!!
Angie D.
Angie D.
10/18/2020
P&G Plumbing were my saving grace today. My Sunday was full of plans but a clogged and overflowing toilet wasn't it. I did a quick yelp project request and received a bunch of we will be glad to assist you on Monday. P&G were at my house within an hour of my first contact with them. He came arrived at my home, quickly assessed the problem and had the issue resolved in minutes.
Thanks for the quick and courteous service.
Pinay B.
Pinay B.
2/23/2022
Prompt in responding. Plumber explained plumbing concepts for dummies. Reasonable price.
Jackie V.
Jackie V.
3/28/2022
Good service, service was successfully fixed and fast. I called and within an hour they came and fixed everything
Kristofer N.
Kristofer N.
9/16/2020
They were timely. No I mean instantaneous. I was actually requesting a quote from a different company and these guys responded first. They were on their way before the other guys even responded.

They were very reasonable and fair on price. Every little bit counts during these times and P&G made it count.

They were polite and professional and fixed my problem quickly and efficiently for a great price. What more can you ask for? If I have any issues in the future, I'll be calling P&G.
Marcus J.
Marcus J.
10/11/2020 12:00:00 SA
Great service, puts the customer first and very flexible , highly recommended!!!

Efran and his team helped us through a remodel which can be very stressful.

Their great service and flexibility made it much easier.
Aspen R.
Aspen R.
6/15/2021
Wow. Everything about this experience was great. Granted my hot water heater is dying but that is to be expected since it's so old. I reached out to them today and within 2 hours they had a tech here. He explained all of my options, very reasonable prices and was able to answer all of my questions! When I didn't understand something he would try to explain it another way or dumb it down for me, this was so helpful! I will for sure be using them to get my new water heater. Finally people you can trust (P.S. because I always wonder, no they did not ask me to write this or pay me, I just hope I can help other people who are in the same situation as me and don't want to get taken advantage of!)
Charles F.
Charles F.
3/22/2020
We had noticed a large puddle of water on the outside of our house next to our neighbors driveway and couldn't figure out what was going on.  I reached out on Yelp for plumbers and received a few messages and ultimately went with P&G.  They were able to come out pretty quickly and discovered the issue within a few minutes.  The technician was very helpful and friendly and fixed the issue and had everything cleaned up in less than a couple of hours.  The cost for service was very reasonable.

I also wanted to point out the fantastic customer service with P&G, the owner and the technician.  Upon leaving when he finished the job, the technician accidentally backed into our mailbox.  As soon as he realized what had happened, the technician came back to the front door and told my wife.  He apologized and said that he would let his boss know as well.  Long story short, P&G reimbursed the cost of replacing the mailbox and post and on top of that, the technician came back out to the house and installed the new mailbox for us.  This is what going above and beyond looks like, thank you so much.  P&G will definitely be my plumbing professionals of choice from now on.
EJ J.
EJ J.
5/22/2020
Having this company changed the outside main water valve.  They did very good job and no hidden charge based on the quote provided at the first place.  Very detailed oriented.  

Highly recommend this company.  I will have them on my speed dial for any plumbing issues.
Henry N.
Henry N.
8/31/2020
The entire process was a great experience and highlights their customer service.

A leak occurred at 9pm at night, and so I needed to find a plumber quick. I reached out to multiple companies at 10pm, and they were the first the respond. They offered to come out and provide a free estimation the next morning.

When they arrived, they immediately worked on troubleshooting the leak and finding the source of the problem. They called me to explain what the issue was and how they were going to fix it. I really appreciate that instead of offering a quick fix, they recommended a solution that would mitigate future issues. This shows their dedication to quality and respecting their customers.

They were able to resolve the issue in a couple of hours and even included a one year labor warranty with their service. They were respectful and exceeded my expectations. I highly recommend scheduling them on your next project!
Marie B.
Marie B.
8/26/2021
I had a kitchen sink pipe & garbage disposal leak. Chris was accommodating, prompt, & solved the issue right away. Great value & I would recommend P & G plumbing for sure!
Virg L.
Virg L.
8/25/2022
eddie came out to give me a quote to fix a leaky outdoor faucet. he was on time & the price was right. he replaced the leaky faucet as well as two other outdoor faucets in no time. very happy with the service.
Lmkel J.
Lmkel J.
05/01/2021 12:00:00 SA
I would like to thank Efrain and Mr Tony  for coming out to take care of my mother's plumbing issues. Mr Tony was a ray of sunshine.  She had been having issues with a slow draining tub and two clogged toilets and everyone I called either didn't have time or wanted to charge her a large amount of money (8000) to replace all of the pipes.  Efrain set a price and Mr Tony came out and got to work.  He even took care of an extra problem she didn't know she had.  I am grateful for them and will call again if needed.  Mr Tony even gave my grandson  some advice about staying in school.  I really appreciated that.  Keep up the good work.
Alyssa U.
Alyssa U.
6/13/2021
Timely, responsive, competitive pricing, and friendly!  They charged significantly less than another company with strong Yelp reviews. I'm so glad we got a second quote done by this company!!
Yi Z.
Yi Z.
08/09/2021 12:00:00 SA
They were great. were the fastest to respond to my issue so i booked with them first. Eddy came out and fixed everything quickly and made sure to insulate the pipe he fixed as well. This was my second appointment with them and both times have been perfect
Jason S.
Jason S.
02/12/2021 12:00:00 SA
I had roots growing into a drainage pipe causing clogs, and P&G took care of the problem quickly and professionally. I will definitely be recommending them to friends and family, and would use them again if needed!
Kathleen H.
Kathleen H.
1/30/2020
O M G!!! I cannot begin to express myy appreciation and gratitude to Efraim and Tony! They were above and beyond wonderful. My dad always said you need to know three types a people a Mechanic, Air Condition Repair and a Plumber that you can trust. And now that I found P & G Plumbing I have found all three!

P & G Plumbing were not only thorough and professional but they cleaned up their work space so not only was the job finished I it looked wonderful when they left.

I promise you won't be disappointed and there will  NEVER! Be an upscale like most technicians these days
Shason B.
Shason B.
09/11/2021 12:00:00 SA
Reached out months after the freeze to get follow up work on an earlier request but received completely zero communication for an appointment. Sent five messages on Yelp and called twice and they continued making excuses without actually wanting to schedule appointments. Completely ghosted after. Never seen such unprofessional behavior for a company.
Raquel V.
Raquel V.
11/20/2019
I almost hate to give them a good review because I know that will make them more in demand. But, they did a good, quick job, on last minute notice.

I would definitely use them again for plumbing issues.

I had a different plumber set to come out in the morning, he kept delaying and then went completely silent on me. Around 4 pm I started searching for other plumbers who could come out. Everyone was busy/almost done for the day. P&G was the first to say he had someone available. They showed up just after 5, and found the issue and fixed it in about 2 hours.

The plumber was very professional and nice. He showed me where the issue was prior to starting, and explained the problem and work he was going to do. He then gave me an estimate and completed the work. When the work was done he showed me the pics he took of the before and after and cleaned everything up.
Cheryl C.
Cheryl C.
12/28/2021
Had P&G replace a toliet.  They communicated with me by email which worked very well for my schedule.  They were timely and arrived when promised.  I received no resistance when I asked the technician to mask up.  He was all about business but friendly when asked questions.  After installation he forgot to clean up the area but when reminded he took care of it...no problem.  There was a slight hiccup with the invoice but after a couple of emails we were back on track.  My experience with P&G was positive and pleasant.  The pricing was fair and I will use their services again.
Mariam J.
Mariam J.
02/03/2021 12:00:00 SA
My water heater was leaking, and I had no hot water.  I requested quotes from around 7 different places through yelp.
P&G was $200-$700 LESS than every quote I got!
Based on the price and all of the awesome reviews, I decided to go with them.
They quoted me $1,070 and that is how much I paid.  This included draining the old water heater, removing it, disposing of it, getting the new water heater (48 gallon, Lowboy ), and installing it.   I live on the second floor and water heater is in the attic, so it was not an easy job.

The guys were polite, punctual, professional, wore masks the entire time, and even showed me how to re-ignite pilot light on my own if it ever went out (to save me money in the future from calling someone)

I will def. be using them in the future.  The whole job was done within a couple hours, maybe 1.5 hrs. The price was fair, and the work was done very efficiently.  thank you!!!
Xiaowei Z.
Xiaowei Z.
4/16/2021
Super efficient and professional. Quoted by project, not by hour. I said I wanted to buy the part myself and they said Sure. Just tell us when you get the part and we will be there next day in the morning. And everything went through exactly like what they said. Good job!
Asya D.
Asya D.
02/02/2021 12:00:00 SA
Couldn't recommend P&G highly enough! I called on a Sunday, and Efram (sp?) was able to come out first thing Monday morning to take care of a leaky toilet at my rental property. Very communicative, timely, polite, and excellent pricing. Don't hesitate for a second to use P&G for your plumbing needs!
Antonio H.
Antonio H.
9/27/2019
I had a plumber ghost on me. I went into yelp for bids. Efrain made a competitive bid and had great-reviews. This is on a Monday morning about 9 AM he explains, that he has a job to do on southwest side., but can be at my home by 11AM . His partner Chris  came at about 10:45 AM. Chris explained what my issue was and what he was doing as he repaired. My shower drain. There was no up selling. Or sketchy business. Just a great job at a great price. I can  recommend P&G  Plumbing without reservation for all your needs., without reservations I spoke to several plumbers, and one even told me I needed a new tub which he would install for the rock bottom price of 450$ I may have an undergraduate in art, but even I know tub doesn't effect drain. P& G should be your first call.
Nathan P.
Nathan P.
4/29/2021
I had only a simple kitchen line cleaning needed but they had good communication through texts and got the job done quickly. Definitely would recommend them and will call them in the future.
Jill P.
Jill P.
9/26/2020
These guys are amazing professional punctual and Covid careful ! My faucet in the kitchen was leaking from the handle I had to shut the water off ! They had someone out to my house the next morning ! The plumber worked tirelessly to get the old faucet out and install a new one ! The old faucet was stuck and difficult to remove.
Jason M.
Jason M.
02/01/2021 12:00:00 SA
Next business day service, and less than 2 hours to replace a 40 gallon gas water heater in attic. Price extremely competitive.  They also replaced a toilet for me in 2019. Great work and great service. Will be my go-to for future plumbing work.
Ric C.
Ric C.
10/25/2021
Put in the request via Yelp and Efrain responded immediately. The next morning he was on it and got our clog removed. Will definitely move forward with P & G due to their pricing but especially for their responses.
Jasmine T.
Jasmine T.
9/29/2021
Great management and communication!! Scheduled us in promptly and were able to fix the issue!! I would highly recommend them!!!
Casey D.
Casey D.
1/23/2021
On time and quick service for an emergency water heater replacement. Requested a quote after hours (like early AM) and received a response before 7am that morning. Not only was the quote reasonable, but they told me that they would be able to bring a new replacement water heater and install that same day! Miguel came to our home and started the process and made sure that we had a new water heater and hot water by that afternoon. Efraim also came by for the installation and he was polite and professional. Both guys wore masks and were careful while working in our upstairs attic. I will use them again for future plumbing needs. They made an emergency situation easy on us and made sure to communicate with us the entire time. Thank you!
Finn S.
Finn S.
9/29/2020
P&G Plumbing is as honest as can be. I had another company visit to assess a toilet clog to quote me $425 to clear the clog and if needed to remove the toilet $600. I said no and called P&G Plumbing. Quoted me to scenarios in the first email. Came out and assessed the toilet needed to be removed and charged me as the original quote $199. Savings of $400.
David T.
David T.
10/14/2021
I have found a new plumber in P&G! They responded very promptly to my request, charged a very reasonable (kinda cheap) fee, and then went above and beyond to make a couple of small, helpful fixes without charging extra. Couldn't be more satisfied.
Kwaylon M.
Kwaylon M.
1/13/2021
Great Service and used personal protective equipment!   Company even gave a military discount which I greatly appreciated!
Margaret E.
Margaret E.
01/04/2021 12:00:00 SA
I wish I could give more star  I called the main number my called was answered right away I explained my hot water heater was new and in placed I needed it hooked up my husband is not a plumber but my husband insists that he could hook up the gas water heater I asked if they could send me help they sent Miguel in less than 30mins. I was trying to get it done before my husband came home from work but as my bad luck would have it my husband came home early  Miguel was very very nice he talked to my husband he explained to my husband what he was going to do and in less than 1hr HOT WATER... I would recommend P&G Plumbing and you pay what they quote, no up selling they do what they say great service... the prices are very reasonable compared to all the other plumbers I called.  P&G Plumbing BEST SERVICE AND BEST PRICES
Ryan J.
Ryan J.
12/20/2020
Super quick to respond and came out a few hours later and did a great job. Went above and beyond, even cleaning up around the sink once he was done. Will definitely be using them in the future for my plumbing needs.
Larry T.
Larry T.
12/14/2020
2nd time I have hired them for jobs. Great job helping me as a remotely located property manager. Diagnosed situation with complaint of water leak from unit underneath mine. No problem found. Sent me many photos to document findings. They went to great lengths to comply with building Management's requirements to present certificate of liability insurance. Thanks for your help P&G Plumbing!
Sarah K.
Sarah K.
7/31/2020
I woke up this morning to a leak from the ceilings from my hot water heater. I reached out to multiple companies, and this was the first one that showed initiative to have someone come out ASAP. Plus he was okay with my Pitt bull :)! I will definitely be using them again in the future.
Nancy H.
Nancy H.
8/23/2020
Words cannot explain how grateful I am for this company. I had a water heater issue and they came out quickly, fixed my problem, and BOOM hot water! I highly recommend using this company.
Mannix R.
Mannix R.
10/25/2020
Had an outside leak close to the meter.  Been paying 200+ per month on water.  Quick response and had their tech in the next morning.   Great service.
Justin M.
Justin M.
4/13/2020
I contacted P&G to assist with a sprinkler issue. Efrain and crew came out to investigate the issue. After several days of visits and working through everything they could figure out to do, they were unable to fix the issue. However, the P&G group was very professional at this point and suggested I reach out to an irrigation specialist. Furthermore, he did not charge me for his time or materials in their attempt to fix the issue.
P&G Plumbing's professional approach and honesty is worth my 5 star review and I would suggest you give them a call for your plumbing issues.
Finn S.
Finn S.
9/29/2020
P&G Plumbing is as honest as can be. I had another company visit to assess a toilet clog to quote me $425 to clear the clog and if needed to remove the toilet $600. I said no and called P&G Plumbing. Quoted me to scenarios in the first email. Came out and assessed the toilet needed to be removed and charged me as the original quote $199. Savings of $400.
David T.
David T.
10/14/2021
I have found a new plumber in P&G! They responded very promptly to my request, charged a very reasonable (kinda cheap) fee, and then went above and beyond to make a couple of small, helpful fixes without charging extra. Couldn't be more satisfied.
Kwaylon M.
Kwaylon M.
1/13/2021
Great Service and used personal protective equipment!   Company even gave a military discount which I greatly appreciated!
Margaret E.
Margaret E.
01/04/2021 12:00:00 SA
I wish I could give more star  I called the main number my called was answered right away I explained my hot water heater was new and in placed I needed it hooked up my husband is not a plumber but my husband insists that he could hook up the gas water heater I asked if they could send me help they sent Miguel in less than 30mins. I was trying to get it done before my husband came home from work but as my bad luck would have it my husband came home early  Miguel was very very nice he talked to my husband he explained to my husband what he was going to do and in less than 1hr HOT WATER... I would recommend P&G Plumbing and you pay what they quote, no up selling they do what they say great service... the prices are very reasonable compared to all the other plumbers I called.  P&G Plumbing BEST SERVICE AND BEST PRICES
Ryan J.
Ryan J.
12/20/2020
Super quick to respond and came out a few hours later and did a great job. Went above and beyond, even cleaning up around the sink once he was done. Will definitely be using them in the future for my plumbing needs.
Larry T.
Larry T.
12/14/2020
2nd time I have hired them for jobs. Great job helping me as a remotely located property manager. Diagnosed situation with complaint of water leak from unit underneath mine. No problem found. Sent me many photos to document findings. They went to great lengths to comply with building Management's requirements to present certificate of liability insurance. Thanks for your help P&G Plumbing!
Sarah K.
Sarah K.
7/31/2020
I woke up this morning to a leak from the ceilings from my hot water heater. I reached out to multiple companies, and this was the first one that showed initiative to have someone come out ASAP. Plus he was okay with my Pitt bull :)! I will definitely be using them again in the future.
Nancy H.
Nancy H.
8/23/2020
Words cannot explain how grateful I am for this company. I had a water heater issue and they came out quickly, fixed my problem, and BOOM hot water! I highly recommend using this company.
Mannix R.
Mannix R.
10/25/2020
Had an outside leak close to the meter.  Been paying 200+ per month on water.  Quick response and had their tech in the next morning.   Great service.
Justin M.
Justin M.
4/13/2020
I contacted P&G to assist with a sprinkler issue. Efrain and crew came out to investigate the issue. After several days of visits and working through everything they could figure out to do, they were unable to fix the issue. However, the P&G group was very professional at this point and suggested I reach out to an irrigation specialist. Furthermore, he did not charge me for his time or materials in their attempt to fix the issue.
P&G Plumbing's professional approach and honesty is worth my 5 star review and I would suggest you give them a call for your plumbing issues.
Alex P.
Alex P.
10/10/2020 12:00:00 SA
The good: Had service the same day and within a short time after placing the service call and the problem (clogged sewer line) was fixed.
The not so good: I was overcharged - I had a feeling that was the case and I confirmed it when I installed a new heater a few weeks later using another company and asked for a quote for the job that was done. Also, service was not professional - never got a receipt for the work done and a request for a follow up to check 1-2 possible causes for the problem was basically ignored.
Andrew R.
Andrew R.
8/20/2021
Toilet was fixed very quickly and works way better.This was my first time using a plumber on Here and I'm happy I picked them for them for the job .
Shelby A.
Shelby A.
8/13/2021
WOW- truly cannot say enough about these guys! They were honest, reliable, hard working, went ABOVE AND BEYOND and helped us out in a pinch (we were hours from closing on our home and they came over to save the day). Would recommend this company and crew to anyone. Fantastic experience with P&G Plumbing.
Pat F.
Pat F.
07/07/2021 12:00:00 SA
We called P&G Plumbing in the morning and they showed up within a couple of hours. We have a new self-cleaning toilet that we didn't think was working properly, but it turned out nothing was wrong. The plumber explained everything to us and gave us a lot of good information for the future. Overall, our experience with P&G was great. We will definitely use them in the future for our plumbing needs.
Liz N.
Liz N.
1/13/2020
They answered their phone at 11pm! Came out first thing in the morning. They couldn't address our problem because we were having sewage issues due to a blockage in the city pipes. Gross! We had to report it to city of houston.

Didn't charge us a thing for their time which we really appreciate. If we have any plumbing issues, P&G will be who I call. They are professional, prompt, and won't gouge you.
Sonya G.
Sonya G.
3/15/2020
First I want to say I appreciate promptness in a service provider and he was right on time. He came in and assessed my issue- which was not as extensive as I originally thought and got it fixed. Thank you for your quick thinking and generosity.
Sonya
Don P.
Don P.
5/14/2021
I was so impressed with P&G services with my hot water install, I hired them again to connect my plumbing after having new countertops installed recently. Yet, again, they have exceeded my expectations. If you are looking for great customer service, punctual, efficient, affordable, quality plumbing service P&G is the company for you. I have them on lock in my contacts for all my future plumbing needs.
Raymond G.
Raymond G.
01/03/2020 12:00:00 SA
My water heater that is less than 2 years old was not turning on and after reaching out to several plumbing companies I am 100% satisfied that I choose P&G Plumbing. Based on the info I shared over the phone with them they knew exactly what was going on with my water heater. The other folks I called were already suggesting that I buy a new water heater for $950+ without even coming out to check. The P&G crew came out and installed the faulty part in less than 1 hour and bam I had hot water once again. They were very courteous and cleaned up their work area. I would definitely use their services again should another plumbing issue arise in my home.
Penelope K.
Penelope K.
1/23/2020
Once in awhile you come across a genuine business man who operates his business both professionally AND with heart.  Efrain is that and more!
He beat out other companies on their exorbitant bids, was prompt, his crew and him were courteous and the area was clean when they left.  It was like they were never there hauling two 40 gallon tanks down from the attic and new ones up.  
I highly recommend P&G Plumbing for all or any of your plumbing needs.
Laura M.
Laura M.
1/14/2020
My toilet literally stopped working out of nowhere--Which is a problem when you only have one bathroom in your house LOL! I found P & G on Yelp and they were out the next day. Their team was very professional and diligent. They found a solution for my problem. I would definitely recommend them for any plumbing work!
Stephen B.
Stephen B.
7/26/2020
Both of our water heaters went south at the same time. P&G came out quickly and replaced both of them quickly. There prices were so-so but service was excellent. That made the difference to us.
Michelle F.
Michelle F.
05/06/2021 12:00:00 SA
Great response time, went out when they said they would, full package competitive pricing. Overall, we would definitely recommend fir future projects!
Gal O.
Gal O.
02/07/2021 12:00:00 SA
Great service, stuck to the price they gave me up front.  Did a terrific job.  Very satisfied.
Angel N.
Angel N.
12/23/2020
Requested a quote from 4 different plumbing companies to have my water heater replaced and Efrain from P@G Plumbing was the first to respond less than 10 minutes later. He asked me a couple of questions like where the water heater was located in the house and the gallon capacity which was a 50 gallon water heater. He then quoted me a reasonable price to include parts, labor and warranty on same and that he could have me a new water heater that very same day. Efrain was very professional and courteous and I based my decision on his competitive pricing and his positive reviews on Yelp. After agreeing to hire him for the job and about one and  a half hours later I had his crew arrive at my home with Covid protection on. They were very courteous and professional and got straight to work on replacing my old water heater which took them about 2 hours. I was very pleased with the job and the pricing Efrain had quoted me which was much less than his competitors for the same type of water heater. They truly made me a Happy Camper going above and beyond my expectations and it is an honor to have them serving our community in such difficult times with such positive attitudes and professionalism. Thanking all the personnel at P@G and wishing them all a Merry Christmas and a Happy New Year.
Ed F.
Ed F.
6/28/2021
Came out the next day for a free estimate (no BS trip charges). The estimate was a very fair price to fix the sinkhole and damaged sewer line that was down about 6'. Over the next few days they fixed the problem, used a camera to check the rest of the line,  restored the paver stone decking, and did a good job of  thoroughly cleaning up afterward. Would use them again for any plumbing problem.
Cindy R.
Cindy R.
04/05/2021 12:00:00 SA
This review is only based on responsiveness, not actual quality of work. Initially they were very quick to respond to a late night inquiry. However, a few days went by after they went out to our house for the estimate, which we never received. The freeze has all plumbers busy and backed up, but the person who would speak to me was nice and hopefully if we need to use a plumber in the future we can try them again and I'll post an updated review .
Melissa M.
Melissa M.
06/12/2021 12:00:00 SA
I contacted them on a Friday around 10:30 am & they sent Miguel out. He got here around 4pm. After checking out the area of the leak, that my husband & I had no idea where it was coming from or how bad it could be &/or get, Miguel said he would be back Saturday morning. He got here ay 7:45 am & went straight to work. When he found the source of the leak he gave us 2 options for fixing it. One was easier & less expensive. The other would take longer & was more expensive but not unreasonable. Now my husband & I know nothing about the plumbing in a 50 year old home except how to unclog the toilet. They could have easily put the screws to us & say oh it's horrible& you need to spend a lot of $$$$ or your ceiling will fall in. Instead Miguel treated us with complete integrity! If & when we have any other plumbing issues P & G Plumbing will be the only guys we call.
M B.
M B.
10/16/2019
Efrain and his wonderful partner came out last night to replace my water heater.   I was not expecting same day service especially after 7 pm.  They were both professional and friendly.  I wish I could remember the the other fella's name to give him credit.  Both men  are knowledgeable and very  hard workers.  They had the old water heater out and the new one in within an hour and a half. Unbelievable.  The price was reasonable.
Creole C.
Creole C.
12/28/2019
No hot water!!! Contacted P&G Plumbing and they got on the job right away... I like they were down to earth about the issue I was having... Replaced my old water heater with a new one... They were very easy to work with and got the job done without any hassles... I got them stored on my contact list... Will most definitely use them again!!! I can't thank these guys enough for being there... THANKS!!!
Judith N A.
Judith N A.
4/16/2021
Thank you so much P &G! Thank you to Chris for coming over and fixing our leaky valve. Prompt, courteous and helpful! We will definitely call again for any of our plumbing needs. Thank you so much! A++++++
Trisha W.
Trisha W.
9/21/2019
Efrain and his son, Maximus, were not only professionals but also hardworkers! They texted us for an update of their ETA, helped us understand the issue of our plumbing problem and offered solutions, and quoted us a very reasonable price. They were on time, and finished the job in less than 1 hour. I have had this plumbing issue for over a year and he was the only one who was able to help us resolve this! I really appreciated that they were very professional and yet empathetic with our problem. I would recommend them to anyone with plumbing issues. Now our family finally has a plumbing company that we can TRUST! Thank you again Efrain!
Jennifer B.
Jennifer B.
9/27/2019
I contacted this company via yelp on a Tuesday at 930ish pm.  The handle on my upstairs shower / tub wasn't turning off the water. After taking the handle off to realize that I wasn't going to be able to fix this, I had to shut water off to the house. I contacted via yelp and received a response in less than 20 minutes and was asked if I needed service tonight?  To which I replied I could wait till the morning.  Wednesday morning a nice gentleman came over took a look confirmed it was the cartridge, got a replacement and came back to fix the handle and turned the water back on. GREAT experience, fast, friendly reliable service. A++++++++++
Christina G.
Christina G.
11/04/2019 12:00:00 SA
Excellent service and great customer interaction.  Fair and upfront pricing.  He made sure all lines were working properly before he left. I will definitely call him again if I have any plumbing issues.
Mahaprasad K.
Mahaprasad K.
12/15/2020
Efrain and his team were very professional and friendly to work with. They took all the COVID-19 precautions while replacing both our water heaters. One of our old heaters didn't drain at all, but they lifted that beast out of our attic and didn't charge me extra for that. Most competitive in terms of pricing - others quoted me 1.5 - 2 times the cost for water heater installation. I would work with them again in a heartbeat.
Jeff T.
Jeff T.
09/04/2019 12:00:00 SA
Efrain was awesome.  Down to earth take care of your customer type of attitude.   And he was very pleasant to talk to and learn from.   If you ever need plumbing work call Efrain at P & G Plumbing!   Efrain thank you so much.  You will be my go to plumber and I will recommend you to others.
Nicole W.
Nicole W.
7/22/2021
I hate writing bad reviews, but feel responsible to share to help others. I first contact P&G Plumbing 5 weeks ago for a small problem with my sink faucets. The first plumber was late and didn't let me know or update me. They tried to fix the problem, charged $70, but we soon found in the coming days the problem hadn't been solved at all. All about second chances, I let the owner know and asked for someone else to come out. The second plumber didn't come the day he was supposed to or let me know, the following morning I got a last minute Yelp message that I failed to see and a plumber surprised me and rang my doorbell at 8:15 am without an explanation or care, seemed tire. He determined the sink faucets would need to be replaced and vaguely told me the owner would check with the stock houses to try to find a match. Over the coming weeks I would hear nothing, and would periodically check in with the owner and told something vague like he would try to call the warehouse. Still haven't had any action, out $70, and have no sense that they care or are trying to resolve my problem. Pretty disappointed, would not recommend.
Hemant P.
Hemant P.
05/03/2021 12:00:00 SA
Good work and decent pricing. Used then for unclogging sinks, faucet install and sink sealing.
Nemo W.
Nemo W.
11/03/2020 12:00:00 SA
Provided very reasonable quote over phone (so hard to get these days) and performed job as expected.
Tuan P.
Tuan P.
7/22/2019
P&G Plumbing were professional and able to schedule me a service same day. I had issues with drainage in my master bathroom, and after exhausted every DIY remedy I finally called for help. They were friendly, punctual and fixed my problem. The pricing was very reasonable, I would highly recommend.
Chad Z.
Chad Z.
09/08/2019 12:00:00 SA
Chris did a great job, fast, and on time.  The owner Efrain was friendly and responsive.  I would hire them again.
S. M.
S. M.
03/05/2021 12:00:00 SA
Efrain and Tony were both very nice and helpful with the repair of my toilets as a result of ice storm damage.  Tony worked on the problem until all issues were resolved.  Highly recommend.
Kristin S.
Kristin S.
7/30/2019
I'd just bought a house and when I had the gas turned on, the pilot wouldn't light. After having a plumbing service come out and light it, we discovered that the hot water smelled like rotten eggs. The gave me an astronomical quote to replace and install a new heater. Originally, I inquired about plumbing services just to drain the hot water heater, P&G answered the call and sent someone out right away. We discovered the hot water heater wasn't salvageable and needed to be replaced when they drained it and the water was black. The pipes were also corroded and the unit wasn't up to code. Chris helped to install the heater, change the pipes and everything. He did so efficiently and quickly and stayed in constant communication. I'll never use another plumber. They were honest and didn't price haggle and they were efficient and very professional. I can't say enough good things about the service I received.
Alicia C.
Alicia C.
2/22/2021
I don't ever leave 1 star reviews,, but I had to this time.  I contacted P&G on Sunday, before the freeze even happened due to an issue with my water heater. At first, everything seemed fine. They showed up that same day, told me they needed to get a part for the heater, which should hopefully fix it, and that should be it.  Of course the freeze happened, and I also had to deal with frozen pipes.  Didn't come on Monday, which is understandable. I texted on Tuesday, and once a day afterwards to get updates on when they would come out.  I understand that many people are dealing with plumbing issues and that supply stores are having supply issues, but at the least I would like to get updates.  Finally on Friday, I texted to request an update, and there was absolute radio silence.  If you can't handle the influx of requests, you should at least let the customer know so they can look for alternatives, and not hold out hope you might deign to show up or respond.  I might have not left this review if I hadn't been essentially ghosted.  Seriously unprofessional and unacceptable.
Nancy V.
Nancy V.
7/14/2020
P&G Plumbing did a great job installing my water heater, price reasonable, work was excellent and completed very quickly for me.  I appreciate their friendliness and would highly recommend them to anyone!
Lisa F.
Lisa F.
08/04/2019 12:00:00 SA
Yelp to the rescue again!! I had a leaking faucet in the bathroom that wouldn't stop. Came out today on a Sunday and within a couple hrs. Great service! Highly recommend and will use for future jobs.
Tony J.
Tony J.
9/23/2020
Installed toliets and bidets. Could not fix or figure out sewer gas issue and one toliet was not installed correctly so decided to contact different plumber to fix their incorrect install. I think the owner of this business is smart and knowledgeable but I'm not sure he has time to make sure every job his crew does is done correctly (based on my experienc). Was able to correctly flush out AC condensation line. If I have a future complex issue I am calling elsewhere.
Tiffany C.
Tiffany C.
1/20/2021
They were quick and cost effective plus on time, professional & good communication.  Not sure what else needs to be said?  I strongly recommend & will use them again!
Carrie R.
Carrie R.
01/12/2021 12:00:00 SA
I had them for to replace a faucet and that was ok. Then they went out and turned off the mainline water and broke it and now Pearland city works out and fixing it. I hope I don't get fine
Anna L.
Anna L.
09/05/2019 12:00:00 SA
Found PG on Yelp. Easy to communicate! The tech was on time and very informative. Definitely recommend!
Elo O.
Elo O.
10/06/2020 12:00:00 SA
Efrain and his crew were very helpful and professional. They took care of disconnecting, transporting, and reconnecting a water heater in the attic of my house. They wore masks and made sure to conduct themselves in a safe and respectful manner (given Covid-19). I was very happy with their service and it was great service for a good price. I highly recommend them to all.
Beth Anne N.
Beth Anne N.
08/06/2020 12:00:00 SA
Amazing service!! The professional was efficient and kind. They were at our house the same days very reasonable price. Excellent results. This our new go to plumber!
Georgina W.
Georgina W.
01/12/2021 12:00:00 SA
Free estimate! Great customer service was nice to my dogs and child. Very helpful and funny
Brian M.
Brian M.
09/06/2019 12:00:00 SA
I called this morning, before 8:00, spoke with Chris he mentioned he was waiting for the inspector to show up on another project and could be to my house between 10 and 11 a.m..

   Chris showed up at the appointed time was able to take care of my problem quickly and within the budget he quoted.

  I will not hesitate to call P&G Plumbing, should I ever need them in the future.
Stephen L.
Stephen L.
09/05/2020 12:00:00 SA
Was scheduled on Friday, no show!  Spoke to Efrain and was told they got stuck at job - understandable.  Rescheduled for Saturday morning at 8am and we were told that we were the only job. It's 10am and nobody!  Texted Efrain and he said sorry.    Took off work to get this job done!  Stay away from this company...
Sunita Q.
Sunita Q.
1/23/2020
We called P&G Plumbing late one morning to assist with connecting a gas line to our new stove. They were at the house the same day and finished the job in a short amount of time, even though work was more involved than anticipated. Friendly and professional folks. I would use them again in a heartbeat and highly recommend their services. Honest folks that didn't charge us an arm and a leg. Special thanks to Efrain.
Stacy W.
Stacy W.
04/01/2020 12:00:00 SA
This company came out to our home last week because out tolits we not draining , we eventually discovered that something must be clogged in the pipes, One of there workers came back out early Saturday as they promised and dug a hole in our back yard to find the pipe, he found the pipe, took the $150 charge and left saying that the other plumber in their crew would be back .......2 hours later I called and he stated that he didn't know he was supposed to come back, i explained that we wanted him to come and actually clear the pipe, he said Wednesday at 9:30 he could come back so we spent the rest of the weekend and the beginning part of this week without a functioning toilet waiting for them to come back. Wednesday,  9:30 rolls around no P&G Plumbing, 10am rolls around and we call, no answer, text, no answer . I am extremely disappointed with their service .
Glenda S.
Glenda S.
9/24/2020
I had to replace my water heater, great customer service the techs were very polite and professional. I hope everything goes well after the replacement and I don't have to call them again. But overall the co. Is very profesional and my heater is looking good
Miles R.
Miles R.
09/11/2019 12:00:00 SA
I messaged Efrain @ 10pm on a Friday night and got a response within an hour!!!

He was able to come out and assess the issue I was having... I should say issues because it got overly complicated from a minor drip from the ceiling to a stuck Gate valve resulting in complete loss of water for an extended period of time.

He figured out the gate was stuck inside the valve and looked at the other issues while taking photos of the items I was having issues with and sent them to his crew.  Later in the day his crew showed up and that's where the bigger issues cropped up with being in a mid-rise w/ HOA & Property Management company to deal with.

The fouled up valve meant we needed to shut off the Main outside the building and discovered some issues at the meter pit being full of water and needing to be pumped out to assess the valve and main line coming into the building.  Contact with the HOA / PM Co. resulted in a stop order and the work couldn't be completed.

Ultimately I was forced to use the in house plumbing company to resolve the Gate Valve issue / shut off service to the building.  

Efrain / Chris and everyone else that showed up though on the weekend to assess the problem gave 110% effort in assessing everything and I'm confident they would have resolved the valve issue if they had the chance.  Communication with Efrain was amazing keeping each other abreast of status changes.  When you're in a pinch and need someone to show up P&G is the way to go!  Everything they diagnosed was spot on with what the in house company ended up doing 100%.

If I ever have anything that's water related that needs to be done this is the company I will be using in the future 1000%!!!

I sent requests to 4 other places of which 3 didn't respond and the 1 other that did got scared off after mentioning the challenges we encountered.
Bubba G.
Bubba G.
02/03/2020 12:00:00 SA
Had a water heater put in and a new drainage system put in the back of my house by P&G I have no issues with flooding in my yard anymore and the new water heater has been working great since they installed it.... I'll be a returning customer!
Randall M.
Randall M.
02/02/2020 12:00:00 SA
Bar none some of the best in the industry. Very well experienced in the craft of their trade and hands down probably the fairest in price. Chris has come to my home and did an amazing job repairing a leak in my master toilet due to the builder of my home's lack of quality they put into installing when they built it. That was over a year ago and still holding strong. Plus he helps in trying to walk you through to help by phone to fix it yourself if it's something minor if possible to help you save money. Most would find a way to stick it to you, not these guys. Without a doubt my go to guys for all my and my family's plumbing needs. Highly recommended!!
S K.
S K.
12/18/2019
Read the highly rated reviews on Yelp and called P & G. I can tell you they were all spot on! Efrain and Chris were extremely responsive and professional. They worked fast to resolve my issue. They were very reasonable in pricing too! I can't say enough good things about this company. I will be a returning customer. I highly recommend them!
Jessie J.
Jessie J.
9/26/2019
These guys were great! On time, friendly and professional, with a great rate as well. I would definitely use them again in the future!
Laurie D.
Laurie D.
05/02/2020 12:00:00 SA
Our sink flooded kitchen.  He came out and hooked pipes/disposal up properly with minimal charge.  Thank you!
Sierra S.
Sierra S.
4/20/2020
We had some drainage issues taking place in our tub and sink in our master bath. Called P&G and they came to the rescue! Super quick and super efficient. Quality work and great customer service. Couldn't ask for anything more! If you're needing someone to fix any plumbing issues, P&G are the folks to call! HIGHLY RECOMMEND. Best customer service and best prices in the Houston and surrounding areas!
Jon D.
Jon D.
9/19/2019
P&G gave me a very reasonable cost on the replacement of my water heater. They were also very timely and professional. I definitely recommend this company.
ronda s.
ronda s.
9/17/2019
Kitchen sink backed up into the dishwasher flooding my kitchen floor at 11:30 PM on Saturday night. Immediately got online to Angie's List, Home Advisors and Yelp and P&G answered me immediately. They came bright and early Sunday morning and had me all cleared out immediately. Thanks Efrian and Chris!! P&G is the best!!!!
Shirley Z.
Shirley Z.
9/23/2019
P&G Plumbing was professional and able to schedule my service the same day.  professional and good service

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