Mister Sparky Electrical

I've used them twice and agree they are expensive.  Probably double what a usual independent electrician would charge. The advantages I found: 1) Good communication.  They will confirm by call, text, email.  I'm always surprised by the number of people who simply never return calls. 2) They're punctual. They show up on time as scheduled. I've had too many occasions where I've taken a day off work only to have somebody miss an appointment, reschedule because another job ran late, or just not get back to me until I called them and they said oh yeah, sorry.  We had a job run over.  We'll try to come out tomorrow.  So frustrating.  3) They do good work. I've had other people put stuff in that I was a little concerned that it was done poorly or not up to code.  I never worry with these guys. 4) They clean up after themselves.  

So, if you can be flexible, work from home, and don't mind working around an independent electrician's schedule, you can probably save yourself some substantial money.  For me - on the rare occasion I need an electrician - like twice in my life time - I just want it done right and on time so I can get back to work.

Consumer buyer beware of over charging for some simple repairs. Technician was very nice and informative. Explained everything. But your back is against the wall when you call for help on a electrical issue. Right away they hit you with a estimate that was shocking. Just to assess a problem with a circuit for outside plugs the bill was $549 plus the $69 service fee for a total of $618 to replace 4 exterior electrical plugs and put silicone around each plug. These plugs costs about $1.50 each.
There was an independent electrician down the street at a neighbors house today when I went to get my mail and I asked him what he would charge for replacing 4 exterior plugs and checking the gfci's. $120. I repeat $120. Almost a $400 difference. And does not charge a service fee of $69. I learned my lesson not going to call Mister Sparky again.
Then beware of the upscale of items that are not needed. That is another review. Funny how these big name service companies all try the same tactics of upselling. One Hour did the same thing to me two weeks ago.

We recently contacted Mister Sparky for an estimate to have a Nema 14-50 outlet installed to charge a Tesla as well as add an outlet in our entry hallway. While the technician was very nice, the prices that Mister Sparky charges are outrageously high. They are clearly trying to make a living off of only doing a few jobs a month. Everyone else they charge a $59 estimate fee to to rip you off even more.

For those curious, they wanted $900 to install a hall outlet and over $4,000 for the Tesla charging port. Yes they had to run a wire, but $4K is over double my next highest quote!  

Definitely will not be using Mister Sparky and we do not recommend you even waste your time on them. They are polite and show up fast, but that's it.

They've been to our house twice now and both times the price was INSANE.  Last trip they charged us $700 for two  $45 circuit breakers.   Never again...total price gouging

My family had a negative experience with Mister Sparky - we chose them because they seemed reputable and figured it would be worth the price, but they ended up not being able to fix the wiring problems at our front entrance despite charging $400. When we called back about the issue, the manager was not very pleasant and they didn't call back after saying they would. Could keep pushing the issue but not sure if it's worth the energy. Anyway, do not recommend.

My regular electrician was unavailable so I called Mr.Sparky to have an electrician come hang a chandelier for me. I do this for a living as I am an interior designer. I move and rehang chandeliers ALL THE TIME. After spending 20 minutes at my home the electrician quoted me $950 to do the simple job! I was literally shocked! I was frustrated to have to pay a $60 trip fee for a completely unrealistic quote. I later got ahold of my one of my regular electricians and he hung the chandelier for me for $125. I think they are making a business off of trip charges and suckers who will pay 9 times the normal price. I then spoke to a family member who had a similar experience with Mr.Sparky. (They quoted $14,000 for something that they then got done for $250.) I've never left a bad review in my life, but I feel this is unfair to take advantage of people.

Called for 24/7 service. Stephanie answered and said the soonest someone could come to my house was tomorrow since it's Sunday. Well. I think that doesn't quite cut it. After a storm passed today I have an outlet in the garage that no longer works. My freezer and internet are plugged into it. It may not be an emergency to them but it certainly is to me.

Ryan Booth came out to evaluate and estimate repairs to our 32 year old new home. He was thorough in evaluating old problems identified by the home inspector and new problems as well.
He first discussed what needed to be done then wrote out estimates with several options. I was able to pick my preference and sign up for an extended payment option that make new ownership easier!
I have an appointment for the needed repairs and know who will be coming out to work. Thoroughly low key, comfortable and straightforward approach  to electrical work!

First thing, they charge just to come to your house which you are informed of up front, against my better judgement I agreed. Big mistake on my part, I feel like I was trying to earn there business instead of them trying to earn mine.. 2nd I used them because I had 4 previous outlets installed in my house for a little over $200 each and I thought that was to much.. Well let me tell you, to do the same type of outlet from Mr. Sparky is $358 plus $49 fee for them coming out. I also tell you I asked them to promptly leave my house. I will never call them again not recommend them to anyone... Overpriced and of course this upfront fee is ridiculous.. $49 is the only money they will ever see from me or any of my friends and family.. Enjoy the money...

My kitchen overhead lights would not work in our 25 year old home. It put a damper on cooking my Thanksgiving dinner. So, I called Mr. Sparky the Friday after the holiday and made an appointment for an electrician to come out between 6p.m.-9p.m. on that day. The company called me an hour before his ETA and sent me a text with the employee 's name as Sam and a picture. Sam arrived 30 minutes early, assessed the problem, and provided three different plans to address the problem. The prices ranged from $423 to $1000.  We went with the plan B to retrofit our fixture to use energy efficient LED lights and had lights on in a little over an hour. Sam was professional , knowledgeable,and did not try to add more to our agreed bill. Thank you Mr. Sparky for running a professional and trustworthy company!

PRO: Promptly came by and fixed a bad GFCI receptacle. No problems since.
CON: Tried to sell me on a list of outrageously expensive work. If you get a quote from Mr. Sparky, do yourself a favor and get a second opinion from a local electrician.

Ryan came out to check on a GFCI that kept tripping in the garage. He pinpointed the problematic receptacle, replaced it, and the circuit has been working well ever since. After further inspection, he claimed that our breaker panel was corroded, the grounding needed a complete overhaul and recommended a whole-home surge protector. He also wrote us up for smoke detector replacement as the old ones had expired. His quotes? Almost $5000 for the panel, grounding, and surge protector replacement and $165 each for the smoke detectors. He also did his best to make this work seem necessary for the safety of my family.

Thankfully, I trusted my instincts, payed the $325 to send him on his way, and did some online research on what these repairs typically cost. Since it all smelt fishy, I called two other companies for their opinions and estimates. The first company thought the panel looked okay but gave me a quote anyway for a new one, a surge protector, and a few repairs on the grounding (as opposed to an overhaul) for about $2500 total. The second company told me the panel was fine and quoted me only $550 for the grounding work, surge protection, AND smoke detector replacements. They'll be getting my business.

Why such a huge difference from Mr. Sparky's quote? I understand each technician will have their own opinions, but it's telling that both of the other guys didn't think the breaker panel had any issues and quoted me much more reasonable simple repairs instead of costly replacements. My point is this: go ahead and call Mr. Sparky for your repairs, as they are prompt and thorough. But do NOT accept their quotes for additional work without first getting one or two other opinions and estimates from local electricians.

William at Sparky was fantastic and was very knowledgeable on what repairs needed to be done. He was very trustworthy and I would use him again in the future.

I had Mister Sparky install a new ground rod and wiring.  The technician checked my breaker boxes and I needed some repairs.  The work was done very good and timely.  However, the bill was way more than I expected.  Great work but not a good value!  I calculated out the cost of labor and it came to nearly $500/hour.  I could recommend the work, but certainly not the price.

Robert Pool

Great service and problem was fixed in no time. Sean the electrician provided fast and friendly service!

I'm pretty surprised by how accurate the ratings were, it almost seemed too good to be true. But when the electrician came out he was timely, and friendly. Customer service was great. He answered all my questions, and explained to me what the problem was, and what he was going to be doing. Very quick work also! Highly recommend! Will definitely be calling back with any other electrical issues.

Clint was very helpful and thorough in his explanation of the estimate.  Even though I opted against the recommended work, I highly recommend Clint.  He will be my first call if I choose to undertake the work at a later time.

This is my second time using Mr.Sparky. Top notch. Very professional and knowledgable at all times. There are just some home improvements that should be left to licensed  professionals and electrical work is one. The piece of mind and work warranty is totally worth the price.

Clint Bennett was the electrician who came to my home to install 2 outdoor ceiling fans and remotes.  The complimentary safety audit identified a few areas that could use some attention.  Clint didn't put a hard sell on me which I appreciate.  I did opt for one of the corrective actions which was reasonably priced.  I am very happy with the service Mr. Sparky provided and I would definitely recommend them and use them again.

I highly recommend Mr. Sparky. I've used them twice with success. Reliable and trustworthy service. From the time the appointment is made until the job is done, this is a company that understands CustomerCare and service.
Call them you won't be sorry or disappointed.

Our technician was Drew and without question he made the effort and took the energy to make our townhouse safe and sound after Harvey.  We quickly moved to a rental in the aftermath of Harvey so small details like working fire detectors went unnoticed.  Drew checked each one and reported that they were very out of date and basically ornamental.  He quickly got approval to change each unit and make the building safer to live in.  
Thank you for your professionalism and attention to detail.  It was a pleasure to deal with your company.

Great service! Professional and thorough. A bit pricey but seems worth it. Ryan was knowledgeable and did great work.

Ryan was very thorough and knowledgeable.  Pricing seemed competitive.  Would recommend this company.   Work came with a robust warranty.

I liked the fact they came out the next day and were on time. I will say I was first appointment but still felt Clint did a complete job and did not rush through the job. He did a complete, detailed job. Explained it simply to me and made sure everything was done and working. I appreciated the prompt, complete service.

Technician was very thorough. There response time was quick also. I called yesterday after I got off work and they came out first thing this morning.

We have used Mr. Sparky for years. They are very professional and do great work. The guys that come to the house are like family. We would definitely recommend them to everyone. I wouldn't use anyone else. Ryan was very thorough and offered great suggestions. Jackie worked hard to meet out time schedule.

This is the second time I have used Mr. Sparky for an electrical problem and again with fabulous results.  Sean was quickly able to identify the problem and explained the cause and the different solutions for the problem.  When he left everything was back to normal.  Thank you Sean!

We had a small electrical fire in an outlet in our kitchen last night and actually had to call the fire department out. Early this morning I contacted Mister Sparky and they replied almost immediately and set up an appointment. William arrived when they said he would and he walked through the house and listened to our issues. William is so personable and very professional. He listened and then he explained everything. He made sure we understood what the process was and also gave us several options to be able to make the best decision for us. When he started the install another Mister Sparky technician arrived to assist, Lee. They both worked efficiently and were very professional. They made sure we understood everything and the work the performer was awesome. I cannot say enough about how Awesome William M was and how much I appreciate his work and how compassionate he was. Thank you William and Lee and Mister Sparky!!!

On November 25th Nina one of Mister Sparky's Electricians came to my home in Cinco Ranch to help fix a GDI switch and repair two outdoor outlets. This has been a problem for some time (tried to fix on my own)  so I was happy to see that Nina was very professional, certified, articulate and went directly to the task at hand.

As she conducted a thorough evaluation of the GFI issues Nina also took the time to check the entire home electric system. In her analysis she discovered other electricity equipment work that should be done. Nina wrote up the invoice for the GFI work and also itemized the other suggested repair need and explained why this would be a prudent thing to do...considering the home is 21 years old this evaluation was appreciated.

There was no hard push to sell any of these services and her professionalism will have me thinking serious about doing all the work recommended.

I don't write many online reviews, I think this is only my second.  But I have to say that we are very pleased with our experience with Mister Sparky.  Bob came out to our home today to give us an estimate for some big changes in our electrical service.  I only paid the service fee of $49.00 and was very impressed with Bob's knowledge and patience explaining everything to me (I know next to nothing about all things electrical).  Then, when my husband came home, Bob's answered all of his questions as well.  Bob was neat, polite, knowledgeable, and patient.  The estimate we received was a small amount higher than the first company we received an estimate from, but we will go with Mister Sparky because of the level of service we have received thus far.

I have been a customer of Mr. Sparky for a few years now.  They are amazing!  I called late morning hoping for an appointed in the next few days since it wasn't an emergency. They scheduled an appointment for this afternoon!  Bill S. was our technician, he arrived on time as scheduled, he was extremely professional, explained to us what the problem was (in layman's terminology) and walked us through what he is going to need to do.  He also gave us quotes for other problems that we will address down the road (our home is 21 years old). There was absolutely no pressure from Bill on anything.  Today's experience was so very positive, we look forward to working with him again.  We also received a phone call from their office after Bill left and the job was completed to follow up with us to make sure we were pleased with the service.  Their customer service is the primary reason we will always be Mr. Sparky customers!! I recommended them without hesitation- you will also become a customer for life.

I have been a customer of Mister Sparky's for over a year now and I cannot say enough about their excellent service.  I chose Mister Sparky because I am an Angie's List member and the reviews for their service were excellent.  The technicians are always on-time, personable and very professional.  I highly recommend Mister Sparky for all of your electrical needs.

This was the first time I used Mister Sparky.  Pam, who took my call, was very friendly and helpful, explaining everything I should expect.  Jeremy, technician, was very professional and took time to explain every little detail (in layman's terms).  He was careful not to track in dirt by covering his shoes and was very knowledgeable.  There were several different plans that were offered along with payment plans to choose from.  Once I decided on the work that I wanted done, the approvals were handled very quickly.  I will, without a doubt, be calling them back if I need electrical work again.  Great job!

Refreshing to deal with a service provider that is responsive, professional and ethical.  We were able to schedule a non-urgent appointment within three days - impossible with some others we tried in high repair season in Houston.  Although Mister Sparky was about 30 minutes late on their three hour window, they kept me informed of status and then waived the $59 service call fee.  Clint assessed the issues, gave a fair quote and completed the work that afternoon.  He had to retrieve a wireless doorbell, a recommended replacement vs ripping out drywall to fix bad wiring to the old doorbell.  While out, he picked up a diet Coke for me - we were working in a vacant rental property.  Really above and beyond courteous on a super hot day in Texas!