Bryco Plumbing

Two years ago I had a toilet that would overflow on its own and I had another company come out for a bid and they quoted an outrageous amount. For a second opinion, I took the Bryco recommendation from a few neighbors and got a quote that was definitely reasonable. They had to dig a huge tunnel under my home and the process took a bit longer due to all the rain that year, but were more than professional and kept us updated constantly and came out every day to check the status to see if they were able to work on it. They even worked on it when it was raining and all! Long story short, turned out, they had to replace all plumbing under my slab !

After the great customer service, price and professionalism, I knew I would use them again if another problem ever arose.

Well, today I encountered another issue, and I immediately called Bryco. They were at my house within 5 hours and fixed the problem in 3 hours! They were again, extremely nice, professional, and personable. In fact, one of the guys (I think his name is Ryan) told me that he was one of the guys who helped fix the pipes the first time on my home and remembers the house and the job! It's great to know that Bryco values their employees so they can continue to provide excellent, personal service.

10/10 stars Bryco! I'd recommend y'all to anyone I know. Thank you for fixing my home

P.s. Ryan also gave me a tip on how to get my extremely high water bill reviewed by SAWS and possibly taken care of. THANK YOU!

I was an angry customer, and they resolved my issue and left me satisfied. I will call them again (if they'll accept my call).

I had to have Bryco out twice within a week. The first time, our toilet had a sewer smell, so the plumber took off the toilet, replaced the wax ring, and reset the toilet 3 different times to ensure it was stable and didn't rock.

One week later, that toilet backed up. Since it was after-hours, we had to have the emergency call, at a cost of $370.
This is why I took one star off; Roto-Rooter augered the very same toilet only a few months ago, and charged $150 at 9pm; Will-Fix-It and Beyer Boys quoted me around the same price ($170-175) that time, as well. I didn't call either of them this time, because I figured it made sense the work of resetting the toilet multiple times caused some of the wax ring to fall into the pipe, which is where the clog came from; I am certain it should not have been clogged, since the bathroom is hardly used and the drain was augered so recently.

So, I called Bryco back, and they sent another plumber team.

Unfortunately, they didn't agree with me that the work done last week brought the need for the return visit, and took my card info to run the $370. I called first thing the next morning (and didn't get the name of the guy I spoke to), and we had a round-and-round that resulted in him agreeing not to charge my card.

So, what could have been a 1 star review became a 4 star review. I am not sure they're happy with the resolution, but I am (of course). And since they were straightforward and listened to me, and agreed not to charge my card, I am comfortable calling them again for a scheduled appointment.

Absolutely great service!  I was impressed how Johnny and Marshall efficiently worked in getting our plumbing issue solved.    They were open to any questions we had and cleaned up after they finished.  I will be recommending Bryco Plumbing to our family and friends.

Great service. One guy worked on my faucet in my bathroom while the other worked in my husbands bathroom making sure the water line was clear. Found out that the cause of the appearance of brown water in the toilet was actually from rust in the pipe in the toilet tank, not roots as I thought. They were fast and efficient. Also gave me the name of a product to use to eliminate the rust. The best part was yet to come when I received my bill. Was much lower than I paid a year ago from another company. I will definitely call them again when I'm ready to install new toilets. Also will recommend them to family and neighbors.

I used to like these guys, but I just feel like I got ripped off today. That never happened before today, so I'm not sure why it happened.

To start with, they were late for the 12 to 2 pm window I was told to expect. Then I got attitude from the person on the phone.

They showed up closer to 3 pm, and only one of them came in to look at my toilet that needed repairs. It was just replacing the insides of the toilet (I attempted to fix it myself but couldn't get it out, so I called Bryco). They charged me $38 for parts and then $160 for about 12 minutes of work!! I won't use them again.

Not impressed! They Lack skill and knowledge to properly diagnose the problem with my shower.

This company was sent out by my Insurance company to assess the issue I was having, my shower leaking water through the ceiling of my garage. They submitted a report stating it was due to my shower door.
It was NOT my shower door, and I had to have  another plumber come out, at my expense, to state the actual problem.
Absolutely a waste of my time and caused a delay in my insurance claim and water remediation.

I wasn't sure who to call for a rather small plumbing job. I just needed to replace the diverter on a shower and the hose bibs (faucets) outside my house. I found Bryco Plumbing here on Yelp and gave them a go based on the reviews. I have to say I was pleasantly surprised. The two guys who came out arrived on time. They each got to work at the same time, handling different areas. That saved me money because they got the job done quicker. Their prices also were very reasonable. I will keep their number handy for other jobs that are not covered by my home warranty. By the way, this was not a home warranty job that they did.

Really wanted to do it ourselves but epic fail that was. Kitchen sink was clogged and all our attempts at unclogging it failed. Hesitant about getting a plumber due to knowing they like to charge a pretty penny but after much hesitation we called. They said they wouldn't be available until the next day since we had called at 1pm then at 4:30 we get a call stating they'll be at our place in 15 minutes. Quote was 125 to come out and labor was included in that price. They came out and they were done in 30 minutes. They were friendly and got straight down to business. Overall price was 131.00. We were very happy campers, will recommend them to everyone we know. Thanks Woody n Angel!!

I cannot say enough good things about Bryco Plumbing from the answering service to the wonderful lady who schedules the service to the technicians. I've used Bryco several times and never had anything but GREAT service!  Their prices are very fair and technician  Johnny was so very nice and knowledgeable!  PROFESSIONAL!!

Went out a limb and used these guys after reading the reviews. Great experience today. The guys were quick to arrive, businesslike during the work, and friendly throughout. I'm recommending them to anyone needing a plumber.
As inexpensive as can be expected too. $125 plus a mere $10 for the part.

I just started using Bryco for our plumbing needs,  They showed up ahead of schedule - and called to make sure that was okay.  They did a great job explaining how they would fix the problem before they got started.  They did excellent work and cleaned up completely after they finished.  Very professional, respectful and knowledgeable people.  We will be referring them to our family, friends and clients.

Outstanding service, customer oriented, prompt, and fair cost!  Never again will I go to those TV advertised companies!  Shawn and Tony were amazing, knew what they were doing, and didn't try to up-sell me.  Highly recommend!

Another great company. Prompt, professional and thorough service. Highly recommend. Compared to other companies I've hired in the past, they took their time and went above and beyond to find and fix the problem. Will use again.

Routine repairs on our rental's 60 year old fixtures went terribly awry, as corrosion, duct tape, and sealant gave way in a mass of truly disgusting parts.  The Bryco team was called at 8 am, but did not appear until after 3.  The receptionist had a bit of an attitude problem, but the plumbers were true professionals, replacing fixtures, piping, and traps in the kitchen, as well as fixing a leaking shower valve, all for about $200.  Everything works great now, and there were no hard sells, enhancements, or bait and switch tactics.  They did the work requested, for the estimate provided.

This is the first time I have used Yelp for a service.  I was pleased that the reviews were very acurrate in this instance.  Bryco Plumbing will be called first, the next time we have a home repair disaster.

I had Bryco come out to my house today to fix a leaky shower. I have had three other plumbing companies look at the shower and each told me that they had to get behind the tile which would require more effort and money. I called Bryco today (have used them once before and the experience was very positive) and they came out same day. They got right to work and were able to stop the leak without breaking through the tile. They were fast, efficient, and honest. Bryco will be my first phone call for any plumbing concerns in the future.

I've used Bryco 4 times now & they have never disappointed me. I mean, who quotes you one price over the phone & then when I got the bill it was CHEAPER? Amazing customer service & my probs are fixed. Couldn't ask for more!

I called Bryco up due to the reviews posted....And I noticed a day too late that the not recommended reviews are on another link on Yelp and that could have helped me avoid them as the Recommendedpost are front and center. That part is my fault.

Rest of the story:  I had a leak on the front yard that was starting to creep over to the neighbor's yard and SAWS washed their hands clean of the issue as it was on my side of the lawn. I called Bryco and one of the guys stated that they do a $100- p/h work on whatever , plus parts and a 15-minute (rounded up to 30) drive time. The plumbers did get there at the agreed time and did the inspection and it showed up that the RPV had a pin hole leak and flooding fast. The plumber on site said that the job will cost $450 straight up. As I stated that the leak was flooding fast, I had no choice to go ahead and proceed.  I asked about the whole $100.00 thing that just became a non-issue and he said that the type of issue is what is quoted for.

One thing that motivated me to give one star (I would give Zero) is that my original tube was copper from the SAWS meter to the RPV and after the repair, I saw that the middle section was PVC (not as durable, so this may be another headache in the near future). I asked them if that was PVC, he said it was Section 85...never heard of that , but section 80 is....Cue up fanfare---PVC!!!

They were at my house exactly 1 hour. So I estimate that it is about $150, for service and drive time + say $150 for RPV (way over priced) and say another $50 for a ball valve and PVC pipe...so say $350-ish.

I called the next day and spoke with Shawn to see if I could get a break down of the price, to see what the $450 was all about, and if anything can be done... and he said he will let me know.  I won't hold my breath either.

In all, another fall to the old hook and reel gig.

STAY AWAY FROM THESE GUYS!!!!
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UPDATE**** UPDATE ****UPDATE.-8/12

I just wanted to comment that a wrong has been corrected, from a previous experience / post with Bryco.
Yesterday I went to my mailbox and I was more than surprised to find a envelope from Bryco plumbing. I thought it was going to be a survey or something, but I am glad that I do not give into rapid impulses and rip it up, because I would have torn up a check to offset the cost of what I was charged with before.
I will say that they have set things right and earned a second chance.

Four stars overall.

First time I used Bryco after seeing all the great reviews here. I had no hot water to my shower, everywhere else my hot water was ok. Turns out it was some mechanism that prevent folks from burning themselves from too hot water; the setting was set to low. Reasonable price for the service/diagnostic. I would have given them 5 stars if I could have been known a better time window for them to arrive. It sucks when you have to take off work to wait on service repair stuff but that's due for the course. Keep up the great work!

I have used Bryco Plumbing on many occasions.  They are always fast, reliable, knowledgeable, and courteous.  There's something to be said about a Christian run and operated company.  They have morals, values, and won't stiff you.  For quality work at a fair price, call Bryco!

My wife and I bought a foreclosure recently and with the house came a number of plumbing issues. We are both new to home ownership and were in need of a good plumber. When we looked on yelp, Bryco had some great reviews, so we thought they must be ok. Well, we called and scheduled a time for them to come over. They showed up exactly on time, assessed the issue and fixed our backed up pipe in a few minutes. The price that was quoted over the phone was exactly what we paid with no hidden fees. With our receipt in hand, we felt confident that we had chosen the right people. They have been our plumbers of choice for the other projects we've had.

USAA insurance contracted them for some major repairs.  Some was covered by insurance, some was not.  They did a great job, once they were there, but we had some real trouble getting them there.  The work required someone be there so that was very inconvenient,   But they did first class work!

I found Bryco through Yelp and I couldn't have been more satisfied!  The 2 men who came were on time, friendly, provided quality service and the price was very reasonable.  Thank all of you who shared your positive reviews, I will continue to
use Bryco Plumbing for any of my future needs.

We had a leak in our master bedroom wall -- water was leaking rapidly so I called several other companies who either could not send anyone that same day or never called back.  I called Bryco after reading the great reviews.  They called back quickly and were able to respond quickly.  JD was able to quickly come up with a solution to stop the leak.  They came back out today to change the shower faucets and worked efficiently and neatly both times.  They showed up when they said they would and best of all, was very affordable compared to other plumbing companies we have used in the past.  I will definitely call them again for any other plumbing issues we have.  Thanks!!

OUTSTANDING. I found these guys using Yelp, read a few of the comments and gave them a shot.  When I called I was greeted by a friendly voice who asked what service I needed and gave me a quote.  We had two toilets replaced and the service was quick and efficient.  The plumbers name was Alfred, when he rang the doorbell he presented me with a business card then went straight to work.  I waited a few weeks to write the review to make sure the work was solid, and it is.  Alfred did a great job (he even took the old toilets)and the price was outstanding compared to the other quotes I received from the more well known companies.  Nobody wants plumbing problems, but if you do, give Bryco a call.

I used Bryco once again...this time for a leaking pipe outside.  Never fun to have to call a plumber, but after a good experience with Bryco earlier in the year I gave them another shot.  They came out when they said they would.  Very professional, did what was needed to solve the problem and didn't charge me too much.  It is always expensive to call a plumber, but I am sure they charged me the same or less than any other quality plumbing company would have.  The plumber they sent out was named Jonathan.  Very nice young man.

We needed a plumber, but didn't have a clue as to who to use. Checked Yelp, Bryco had two positive reviews, so we tried them. The person on the phone was very nice and helpful. Got a crew to the house quickly. Two competent plumbers, got the job done, cleaned up and on their way in a jiffy. Couldn't ask for more! Even got to use a coupon from their website. We will definitely use them again with the next plumbing emergency

I was referred to Bryco by my sister in law, who used them exclusively as she is an insurance adjuster. I have used them twice and both times they came out exactly when they said they would and gave me a fair quote. If you are looking for a good plumbing company that will give you quality service with a fair price call these guys.

Called in the morning for a clogged drain and asked if they could help, I was told NO.  Odd, I thought this was a plumbing company??

I did not use this company.  I called to obtain an estimate and was told there would be at least $125 charge without any repair work.  I would recommend that Bryco  should offer an estimate at no cost if work will be completed by their plumbers.

Called before 7:00 with an emergency, said they would have plumber on call get back to me, but after 20 minutes I got tired of waiting and called a big name plumber.  Receptionist was nice but they didn't get back to me in time.