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Bob DeShano Plumbing

Plumbing Service
31 E Summer Storm Cir, The Woodlands, TX 77381

Description


Water heaters, water softners, whole house filtration, R.O. Drinking water, plumbing remodels and repairs

Reviews


Debra L.
Debra L.
12/09/2017 12:00:00 SA
All I can say is thank goodness for Bob.  We are in the process of moving into a new home and are unpacking.  We show up at the house on Saturday morning to find water dripping from the ceiling.  Just can't believe it.  We don't know any service providers and here we are with an emergency.  I zip out to Yelp and find a few options.  Start to make calls and Bob, yes Bob, answers his phone.  First I breathe a sign of relief that there is a person on the line.  And then the big news -- he says he will be over in about an HOUR.  Yes, about an hour.  He arrived early.  

Bob was a truly nice person and a professional in his trade.  In short order he identified the problem and made quick work of correcting our leak.

Thanks to Bob our stress level went down immediately.  Not only did he address our plumbing issue he was able to provide a referral for someone to handle the sheet rock repair we now need because of the water damage.

Truly an excellent experience and we are so grateful for the outstanding service we received.  Wish I could give him 10 stars!

Brent A.
Brent A.
10/24/2019
Friendly and accommodating is the best way describe Mr Bob. He shot is straight and gave good service for a fair price.

Both times he arrived on time and completed the job without any fuss and no mess.

We will use him again in the future and recommend him highly.

Mike T.
Mike T.
01/10/2018 12:00:00 SA
Absolutely excellent. I had a leaking shower valve, and the plumber my home warranty sent out said the could not fix it, and I would need to remodel my shower( it faces an exterior wall). I called Bob this morning after reading reviews on Yelp. I told him what was going on and he said he could fix it, no problem. Did I mention we had to turn our water off for two days!  Bob showed up, and by god he fixed that shower valve. We are going to remodel, but on our schedule, and Bob will be doing the plumbing.

James V.
James V.
09/04/2015 12:00:00 SA
I was shocked at the terrible service I received from Bob DeShano Plumbing, especially in view of his good online reviews.  

To quickly summarize, it took Bob two weeks from my first phone call to finally schedule an appointment with my tenants.  Finally, the scheduled appointment time arrived (five days and two weeks after the first phone call), and Bob sends me a TEXT to tell me that he doesn't accept out of state checks 30 minutes before the appointment is scheduled!  Talk about unprofessional!

He had five whole days from when he learned my address to tell me that he wouldn't accept my check, but he waited until 30 minutes before the appointment to inform me.  I got a very annoyed call from my tenant who came home early to meet the no-show plumber.  

I own five rental properties and have hired dozens of handymen and plumbers, and this was by far the most unprofessional service I have ever received.  Not to mention, this was the first time a repair service would not accept any form of out-of-state payment (check, credit card, or Paypal).  Don't worry about my out-of-state check, Bob, you will not receive that or any other form of business from me ever again.  

To those looking for a good plumber, there are plenty of other good plumbing services in the area, don't waste your time on Bob DeShano Plumbing.

Yu Y.
Yu Y.
2/17/2020
I am surprised by the positive reviews. Bob was indeed prompt when responding to our call for a repair issue. He was in our house the same day and quickly fixed the plumbing problem with our bathroom. The issue is that the problem came back within days. When I contacted Bob again to come back and fix it, he did not return my calls, voicemails, or texts. Mistakes happen, but I think it's unprofessional to ignore a client when the service that was paid for was not actually done properly. We ended up fixing the problem ourselves and will not be using this particular plumber again.

Ramon E.
Ramon E.
4/14/2017
Bob came by early and quickly located the leak. Less than one hour he had the replacement joint installed. His rate was very reasonable. Would definitely recommend him for The Woodlands area.

Lily K.
Lily K.
07/07/2017 12:00:00 SA
HIGHLY recommend! Super nice and knowledgeable! He was here within 30 mins of us calling! Its nice to have such a great experience when dealing with plumbing issues lol
5 stars, two thumbs way up! Will be using again in the future if the need arises, and will be recommending to friends and family in the area!

Sheri M.
Sheri M.
10/04/2015 12:00:00 SA
Called Bob early on Sunday morning. He assured me that he would be out around noon. At 11:00 am he confirmed via text that he was on his way. Before I knew it he was at our door. He did a great job. He was professional, concise, honest and replaced the pipe needed in no time at all. He was VERY reasonable especially for a Sunday! Centerpoint had to return to turn the gas back on & was able to so because of Bob's expertise. He also gave us the name of a contractor to call to fix the cosmetic brick work.

Highly recommend!!

Cj M.
Cj M.
6/14/2016
I was in need of repairs to my toilets. I reviewed Yelp. I came across Bob DeShano. I contacted Bob gave him the information he requested and the next day Bob was out to my home. Completed the job and was on his way.
Bob did a great job. He is fair, fast, honest and most of all a nice man. I highly recommend Bob. Finally one word describes Bob. Great!!!!

Thomas C.
Thomas C.
04/11/2015 12:00:00 SA
I could have called a handful of other companies to take care of an emergency plumbing leak but chose to stay local and take my fellow Yelper's advice to call Bob DeShano.  

From the time I placed the call to Bob to completion of work I would say less than an hour and a half.  Bob was both professional and friendly.    Even found out he was originally from my hometown of Orange, CA.

The charges were fair and he was overall a pleasure to deal with.   Thank you fellow Yelpers I concur with you on this one.  Highly recommend!

Phillip K.
Phillip K.
1/21/2015
My plumber retired recently, and I noticed that Bob came highly recommended.  Bob responded with one day notice, was in and out in a very timely manner, did exactly what he said he would do, and charged what he quoted without any complications!  Will I continue to contact Bob for my plumbing needs on my 25 year old home?  Indeed I will, and I will recommend him to All my friends & neighbors!
Thanks Bob!

Kristen C.
Kristen C.
10/18/2012
I do not know why this company has not been reviewed yet! Bob came out to install some faucets and sinks after we installed new countertops in our bathrooms. He gave me an estimate on the phone and was able to come the next day. His prices are very reasonable and he did a thorough and complete job. He came into some problems with our old equipment, but gave me options on how I would like to fix them. In addition, he is a genuinely nice guy and pleasant to be around. We will definitely be using him again for any plumbing issues that arise! I would highly recommend.

Kathryn G.
Kathryn G.
02/09/2015 12:00:00 SA
Wonderful service. He came.out Saturday within an hour and did an excellent job fixing our leaking water heater! Talk about timely and professional. Such a good price for the whole package! Thanks so much!

Celeste M.
Celeste M.
10/26/2014
Bob did an excellent job!  He was very responsive!  Answered my call in the morning, while on another job, and committed to when he would be able to come and evaluate my job.  He texted to keep me in the loop for his timing, and, luckily, since my job turned out to be relatively simple, he had it fixed in less than an hour!  (Obviously, not a remodel ;-) ). Excellent work!  Bob is also very personable and a true professional!

Lizzy O.
Lizzy O.
06/12/2014 12:00:00 SA
Bob DeShano is about as good as it gets!  We called him, he answered right away when he was on another job, responded immediately to all my text messages and was so reliable.  It's so good to find someone you trust that will do a good job.  If you need a plumber, please call him!  You couldn't get a better one!!

C. S.
C. S.
06/03/2014 12:00:00 SA
Bob came promptly to repair a broken outdoor water faucet...on a weekend, no less....and his price was reasonable.  To turn the water off at that faucet, which my Sweetie accidentally broke trying to change the faucet himself, the water had to be turned off in the entire house.  Thank you, Bob!  Highly recommend.

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