I had the ultimate nightmare... Water coming from an unknown area somewhere inside my walls in the kitchen. The nightmare compounded when I thought of having to deal with my insurance company and all that entitles. They told me to call a plumber and have them find the problem, so that is when I called A&D Plumbing after reading the great reviews they had on Yelp.
Well, the fantastic reviews are certainly well placed when speaking of A&D Plumbing. My plumber, Cane, came out within 30 minutes of my call (unheard of!) and was professional, courteous, and knowledgeable. I showed him the area where this unknown leak was coming from and like Sherlock Holmes he investigated the mystery until he found the problem! I was amazed at how thorough he was, not only in finding the leak but in how he viewed the problem and wanted to make sure that there weren't other issues lurking in the shadows.
Cane was attentive, and kept me informed throughout the whole process. And though I can be pretty awesome at some things, I know I suck when it comes to plumbing and other housing issues. My lack of skills in this area didn't matter to Cane, who showed me and explained to me what he saw with the busted pipe. He made me feel comfortable with the process, and even quoted me a price for his services that made me happier than a kid a Christmas. The price was reasonable (heck, I felt I was robbing him with the price he quoted considering I was expecting to have to place my kids college tuition on hold in order to afford the quality service he was giving), and the service was phenomenal!
Thank you Cane and all the employees of A&D Plumbing. You turned what has been a gut wrenching, nail biting, kick the dog to get my frustrations out (no, I don't have a dog and I would not have kicked it if I did own one... It's a figure of speech) experience into one that glimmers with rainbows and soft cuddly magical unicorns of happiness. You guys and gals are AWESOME, and I would recommend your services to anyone.
Keep up the great work and customer service! I know somewhere out there is another poor useless (when it comes to plumbing and repair) pathetic person like me who will benefit from your super-human plumbing skills!!! What more can I say, Cane is THE MAN!!!! Thanks A&D!!!