Walter Hill Plumbing

Dishonest. They sent out people to smell our water from our brand new water heater, they agreed it smelled bad and would put in an order - when I called to follow up I was told the workers said there was *not* a smell and they would not be following up. . The guy who called me was dismissive and blew me off. Someone was not being honest and the quality of the water coming out of the heater is unacceptable.

We are in a new home and Walter Hill Plumbing installed our toilets. We use the lavatory on the main floor quite often. We have had several instances of our toilet clogging.
Walter Hill has sent someone out to unclog and have replaced toilet with the same lower grade toilet.
It still continues to clog. We have requested an upgraded toilet and have been told they will no longer come out to our house unless we pay for a service call. Our home is under full warranty until June 2018.

They are claiming the problem is our fault, not the toilet. We have never had an issue with toilets clogging. I believe that a better toilet would not have the same problems. In the end, we will probably have to purchase a new toilet and pay someone to have it installed, definitely not Walter Hill Plumbing.
I would not recommend doing business with this company.

They did the installs in my subdivision, my main waterline came apart under the slab foundation. Built in 2018, they did not sleeve the main water line to the service and have multiple  connections in the main  line so now it  will have to be replaced, it crosses over the main sewer line that  it's not supposed to be with in  10ft of.
When I called the secretary was rude and no help. They do not follow code as My new plumber discovered yesterday. I am not sure how they passed inspection but I am contacting a lawyer today.

Walter hill plumbing East is the best  5 star rating for commercial plumbing. They have been the plumbing business for over 40 years and they are the BEST OF THE BEST!!

Have worked with them twice. Came out quickly and were very helpful--Christian both times did a great job. Thanks!

Sean was my point of contact at WHP.   He went above and beyond, with great service this year.   Jay Wilding