R & S Plumbing

This company R&S plumbing very unproffesional they enter my home no mask on im the home owner i had on mask so did my children Then they proceeded to cut my cable wire which i was informed by at t  so i had to pay for new line. when i told them they put all the blame! on att. never offer to say what can we do to resolve this. Remember money is the root of all evil! what happen to customer service. Misses Moore

First of all,let me say that I try my best to utilize small local businesses in my community. However, what unfolded at my home is completely unacceptable.

If you are looking to spend 5 times what you should, and are in the mood for a fight, by all means, give R & S Plumbing a call. Ricky, the owner, went ballistic on me when I questioned his quote, and his method for correcting a water leak. When I gave him his payment ($200 just to find the problem, by digging an 8 hole to put a stop valve on a PVC water pipe!!) and asked him to get off my property, he became so irate that he ripped my check up, and a physical altercation seemed imminent. After several more warnings for him to get off of my property, it took two of his other employees to take him back to his truck. He then sped off at a high rate of speed in my neighborhood where several children live and play.

After he left, I wanted to make sure that my questions were in fact valid. I called two businesses, Mr. Rooter, and Nashville Leak Detect. Both companies laughed out loud about the quote I received, and I will be getting the problem fixed for $400-$500 dollars. The $200 I paid to find the problem would have been included in the total from his competitors. Ricky lied about how much time he spent at my property, lied about not knowing of an above ground detection technology to find a leak, and then quoted an astronomical price ($2500) to run a new water pipe from my meter to my home. Do yourself a favor, and skip this guy. There are several reputable businesses in the area that do better quality work.

This company has been around for 21 years and if it's not a clogged drain I would not use them. Long story short they came to fix a leaking tub faucet and then they made more leaks and messed up the whole tub valve. Pretty much cut the tub valve out and took it away because I'm sure they ruined the copper thread when I heard them having issues getting the plastic out of the thread and they did not come in with tools just a wrench and some valve stems that they could not fix. What's sad is I was charged 205$ for an hour and 30 minutes of work to have something simple to fix which was ridiculous for valve stem repair , to having no shower downstairs.They were going to charge me more to cap it, but they must of had some remorse because they did cap it and didn't charge me extra. My thing is if you couldn't fix it, then why pretend like you could.This is the owner by the way! He said he went above and beyond what he would do for most and wanted to charge me 405$ to fix something he broke. I'd hate to see what they would do to someone who they didn't go above and beyond for. Call a real plumbing company with great reviews if you want real results. Not cool what they did to my family and I. Definitely won't be doing business with them again!