Best Wall Demolition in Phoenix AZ
Landscaper
Incredibly frustrating experience!
I'm only writing this review to help keep anyone from making the same mistake I did.
If you love highly frustrating experiences, go ahead and hire this company.
If you like to avoid agonizing frustration, move on and find another company.
First, like I assume everyone else does, I researched dozens of companies for our tree removal project. After seeing all the misleading, great reviews for All Terrain Landscaping and Maintenance here on Yelp, I decided to hire them for our project... Tremendous Mistake!
First, there were basic communication issues, such as not communicating until the very morning of, which day the work would take place. I called at 7am, asking for an update on the project and was told I would receive a call when they were expected to arrive. I have to put my dogs away and open our patio gate to let workers inside, so I definitely needed at least a few minutes notice, but I had no update whatsoever.
Some workers decided to help themselves, climb over the wall, started cutting off large pieces of tree, and freaking my dogs out. I came out to ask them to stop so I could open the gate for them. No one spoke any English. Then I discovered, this was NOT the company I hired for the job!
The company I hired for this project was All Terrain Landscaping and Maintenance. This was some second-rate tree company with a ONE-STAR average on Yelp!
Completely unacceptable, as this was NOT the company I hired!
Our HOA is so incredibly strict, we have to get approval for every company and need records of the companies we use or we could be fined. I had no idea if the company sent here to work was even insured, which could cause all kinds of problems we did not ask for. I was furious!
To make it all worse, Adam from All Terrain Landscaping and Maintenance was such a disrespectful, unprofessional person to deal with, he had absolutely no care about this whatsoever. He tried to make this my fault! How could I be responsible for this?
I couldn't even communicate with the workers because none of them claimed to speak any English.
Then, to make this all so much worse, I arrived home after work to find a huge mess! Apparently, since the company I hired never even showed up to the work site that day, we now have to play the blame game of 'Who's Responsible for the cleanup?' which of course lands on me.
I had to hire a clean up company to come do all the cleanup of my house/patio/yard, my neighbor's patio AND the mess in the common area, or I would be fined by our HOA. This clean up came from my own sweat and wallet. I have repeatedly contacted and discussed this with Adam, and he's such a prick, he doesn't care whatsoever, and refuses to accept responsibility. The original estimate I received from Adam listed 'Clean up' as one of the services they provided, so I assumed they were handling the cleanup, but instead I now had to pay twice for it.
Now, we have bigger, legal problems to deal with.
Again, I post this review as a warning to others. I truly hope you do not have to deal with the stress, expense, unprofessionalism and frustration associated with Adam and this company.
Best of luck to you!
http://allterrainaz.com
I'm only writing this review to help keep anyone from making the same mistake I did.
If you love highly frustrating experiences, go ahead and hire this company.
If you like to avoid agonizing frustration, move on and find another company.
First, like I assume everyone else does, I researched dozens of companies for our tree removal project. After seeing all the misleading, great reviews for All Terrain Landscaping and Maintenance here on Yelp, I decided to hire them for our project... Tremendous Mistake!
First, there were basic communication issues, such as not communicating until the very morning of, which day the work would take place. I called at 7am, asking for an update on the project and was told I would receive a call when they were expected to arrive. I have to put my dogs away and open our patio gate to let workers inside, so I definitely needed at least a few minutes notice, but I had no update whatsoever.
Some workers decided to help themselves, climb over the wall, started cutting off large pieces of tree, and freaking my dogs out. I came out to ask them to stop so I could open the gate for them. No one spoke any English. Then I discovered, this was NOT the company I hired for the job!
The company I hired for this project was All Terrain Landscaping and Maintenance. This was some second-rate tree company with a ONE-STAR average on Yelp!
Completely unacceptable, as this was NOT the company I hired!
Our HOA is so incredibly strict, we have to get approval for every company and need records of the companies we use or we could be fined. I had no idea if the company sent here to work was even insured, which could cause all kinds of problems we did not ask for. I was furious!
To make it all worse, Adam from All Terrain Landscaping and Maintenance was such a disrespectful, unprofessional person to deal with, he had absolutely no care about this whatsoever. He tried to make this my fault! How could I be responsible for this?
I couldn't even communicate with the workers because none of them claimed to speak any English.
Then, to make this all so much worse, I arrived home after work to find a huge mess! Apparently, since the company I hired never even showed up to the work site that day, we now have to play the blame game of 'Who's Responsible for the cleanup?' which of course lands on me.
I had to hire a clean up company to come do all the cleanup of my house/patio/yard, my neighbor's patio AND the mess in the common area, or I would be fined by our HOA. This clean up came from my own sweat and wallet. I have repeatedly contacted and discussed this with Adam, and he's such a prick, he doesn't care whatsoever, and refuses to accept responsibility. The original estimate I received from Adam listed 'Clean up' as one of the services they provided, so I assumed they were handling the cleanup, but instead I now had to pay twice for it.
Now, we have bigger, legal problems to deal with.
Again, I post this review as a warning to others. I truly hope you do not have to deal with the stress, expense, unprofessionalism and frustration associated with Adam and this company.
Best of luck to you!
Phoenix, AZ
Landscaper
Troy and his team did a great job on my yard. I was seriously overdue for tree trimming and lawn and weed maintenance. Troy came out the same day to give me a quote and it was very reasonable. A few days later he and his team were here to do the work and I was impressed, my yard hasn't looked that clean in a long time. I've had a couple of neighbors hire him after seeing the work he did on my trees and I've now set up bi-weekly maintenance services. I'm looking forward to keeping my yard looking this good!
Mesa, AZ 85203
Landscaper
Jake was very professional, prompt and did good work. Would highly recommend for any landscape needs.
Phoenix, AZ
Landscaper
DO NOT HIRE THESE PEOPLE. I made a huge mistake by giving them a deposit to grade my backyard and take out my tree. They asked me to Venmo them $1500 to get a bobcat to my house which they never came back with. I have been begging for a refund and just get false promises of them showing back up.
These people have stolen my money and won't refund me for not coming back to do the work. I feel stupid for having sent them money that I worked so hard for to get nothing in return.
Huge mistake sending them any money and I hope you take caution because to this.
Below is the plants they took out that cost me $1500 due to me sending money too early. They promised to also take out the tree, flatten the dirt, and take out the rocks. All of which didn't happen. I'm very sad to have lost the money I paid.
These people have stolen my money and won't refund me for not coming back to do the work. I feel stupid for having sent them money that I worked so hard for to get nothing in return.
Huge mistake sending them any money and I hope you take caution because to this.
Below is the plants they took out that cost me $1500 due to me sending money too early. They promised to also take out the tree, flatten the dirt, and take out the rocks. All of which didn't happen. I'm very sad to have lost the money I paid.
Phoenix, AZ 85017